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8.6/10Excellent229 Reviews
Cleanliness9.0/10 9.0
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.6/10 8.6
Neighborhood9.2/10 9.2
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Navona Charme Suite
With a stay at Navona Charme Suite, you'll be centrally located in Rome, steps from Piazza Navona and 6 minutes by foot from Campo de' Fiori. This guesthouse is 0. 4 mi (0. 7 km) from Pantheon and 0. 5 mi (0. 8 km) from Castel Sant'Angelo.
The front desk is staffed during limited hours. Make yourself at home in one of the 5 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
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With a stay at Navona Charme Suite, you'll be centrally located in Rome, steps from Piazza Navona and 5 minutes by foot from Campo de' Fiori. This guesthouse is 0.4 mi (0.7 km) from Pantheon and 0.7 mi (1.2 km) from Trevi Fountain.
Make yourself at home in one of the 5 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 7.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
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You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
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Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Property Registration Number IT058091B4T4ZTKWOC
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Minimal age
18
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Spoken Language
English
Italian
Spanish
Nearby attractions
Cloister of Bramante
0.1 km / 0.1 mi
Piazza Navona
0.2 km / 0.1 mi
Corso Vittorio Emanuele II
0.2 km / 0.2 mi
Campo de' Fiori
0.4 km / 0.3 mi
Via Giulia
0.5 km / 0.3 mi
Tiber River
0.5 km / 0.3 mi
Piazza della Rotonda
0.6 km / 0.4 mi
Castel Sant'Angelo
0.7 km / 0.4 mi
Pantheon
0.7 km / 0.4 mi
Borghese Palace
0.9 km / 0.6 mi
Largo di Torre Argentina
0.9 km / 0.6 mi
Via del Corso
1 km / 0.6 mi
Via Condotti
1.1 km / 0.7 mi
Ponte Sisto
1.1 km / 0.7 mi
Via del Tritone
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 5
- guest house
- Check-in hour
- Check-out hour
- Wi-fi
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNavona Charme Suite
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNavona Charme Suite
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE DELUXETRIPLE • DELUXETPL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNavona Charme Suite
TRIPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TPL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Navona Charme Suite
75
reviews shown
Brian
Check in on Expedia’s site said 2pm and checkout said 11am. But hotel notes check in was 2:30 (they still were able to make up our room before 2pm, which was nice). Overall good experience without stay. Would have been nice to see pictures of the actual room itself on Expedia’s site.
Manan
Apartment was nice and clean and spacious. About a 15 to 20 minute walk to most of the landmarks. Front entrance is currently under renovation. No elevator.
Devante
Everything was great
Kelly
This was a great rental. There is some construction going on in the downstairs main entrance hall area as well as the main courtyard. There is also a bar on the first floor that opens at night. It is not a hotel so there is no front desk staff but the directions to get into the property and find the key where fairly simple there’s a great coffee shop just around the corner
William
Perfect location! While the street-level entryway made us a bit hesitant at first, any doubts vanished the moment we reached the first floor. Our room was wonderful, clean, and a truly delightful surprise.
biana
We recently stayed at this hotel in Rome when booking it. I was unaware that this would have a virtual check-in with no front desk at the location so when arriving and learning this information, I was a little bit taken back as I wasn’t aware of this in advance, I did enjoy the day. The rooms were very clean. The accommodations were good. Location was great. I give it a four star only because it didn’t have a front desk and had more of an Airbnb field to it, but for the cost, it should’ve been a hotel feel again. Everything in the room was comfortable. The beds were well maintained, and since we only needed it for one night, it was a good selection. They were not able to hold your luggage so we did have to put luggage in a locker, which was actually at a nearby location to the hotel.
Pia
The building is being restored. The main hall is scaffolded and dusty with cement. The actual room though which was located a flight above the construction was a separate section and it was clean. The room was brand new and smelled fresh. The location was 2 minutes from Piazza Navona. Superb location. Communication was fast and efficient on WhatsApp.
Silvana
Great area, very lively, excellent night life. Bring ear plugs for the weekends. Very walkable and great restaurants around
chiara
Area was lovely, but the accommodation was extremely poor. The photos did not show an accurate representation of the bathroom creating a situation in which my elderly parents could not shower. There was mold in the bathroom. Have the owners the opportunity to rectify but nothing was done.Would not stay again.
Wing Kwan Justin
Very clean room, friendly staff, let us in 30 mins before, EXCELLENT location. The only thing I didn’t like was the building entrance and stairs were pretty dim and dark although light was on.
kenny
The hotel lobby entrance was extremely dirty due to lots of construction materials because remodeling work was ongoing onsite. Hotel rooms were on 2/F, but there was no elevator. If you have heavy luggage or has mobility limitations, do not consider this hotel. As for the hotel room, it was clean and spacious, but with only one room key, which is not convenient for two guests.
hady
The place was clean and the location was perfect. However, the shower is incredibly small, barely accommodating anyone. Additionally, there’s ongoing construction, making it impossible to sleep in after 8 am. If your intention is to relax and unwind at the place, I wouldn’t recommend it. Simply sleep and leave.
RACHEL
“I recently stayed here during my trip to Rome. The room itself was clean and comfortable, which I appreciated. However, the listing describes it as a ‘suite,’ and in reality it felt more like a standard room with a private bathroom rather than a full suite.
When arriving, the building and entrance area gave the impression that it was under construction or still being renovated, which was a bit confusing at first. Inside, there are multiple locked rooms, and you’re directed to your assigned one, so it feels more like a converted apartment setup than a traditional hotel.
One downside was the bathroom, which had an unpleasant odor similar to sewer water. It didn’t ruin the stay, but it’s something future guests should be aware of.
Overall, the place worked for a short stay, especially if you’re mainly out exploring the city, but I do think the listing could be more accurate so guests know exactly what to expect.”
When arriving, the building and entrance area gave the impression that it was under construction or still being renovated, which was a bit confusing at first. Inside, there are multiple locked rooms, and you’re directed to your assigned one, so it feels more like a converted apartment setup than a traditional hotel.
One downside was the bathroom, which had an unpleasant odor similar to sewer water. It didn’t ruin the stay, but it’s something future guests should be aware of.
Overall, the place worked for a short stay, especially if you’re mainly out exploring the city, but I do think the listing could be more accurate so guests know exactly what to expect.”
Ahmad
*TRAVELER BEWARE* LOUD AND UNDER CONSTRUCTION - NO concierge - NO amenities - NO toiletries provided - NO luggage storage - LOUD construction - LOUD music - UNDER renovation We spent our first 2 nights in Rome here (Sat + Sun) encouraged by the high rating. Unfortunately, the entire building is under construction. As soon as you enter, you’re greeted by building materials, garbage bags, tools, broken furniture, scrap material, etc. in the lobby. You have to complete all your check-in in advance over email or WhatsApp, after which you’ll be sent a code to enter the building. You’re on your own from here. The building is wrapped in scaffolding for renovations taking place on the outside too, so expect to see construction workers outside your window daily (literally within reach) regardless of which floor you’re on. While the location is very central, you are right next to a night club and the blaring music is so loud that you won’t be able to sleep. The best way to describe it from the room is like being in the washroom of an actual nightclub. The windows aren’t soundproof or at least we didn’t think they were. In terms of the room itself, it was actually quite nice, spacious, and recently renovated. However, there are no amenities whatsoever except a kitchenette with a microwave and kettle in the common area/hallway. They also don’t provide any toiletries so you’ll need to bring your own shampoo, body wash, etc. VERDICT: STAY ELSEWHERE. Overpriced.
Peter
Hotel is basically under construction, although rooms are still usable. Beware of a few things. Saturday nights, there's an incredibly loud disco club that plays music until early morning hours.
Bathroom was subpar. Very small shower.
On the plus side, could easily fit 6 people in it. Room was clean, the property was not as it was a construction zone. I think we just caught them at a bad time. Location overall is biggest appeal. Right in the heart of fun area.
Bathroom was subpar. Very small shower.
On the plus side, could easily fit 6 people in it. Room was clean, the property was not as it was a construction zone. I think we just caught them at a bad time. Location overall is biggest appeal. Right in the heart of fun area.
Jairo
Excellent place
Michael
Great location to visit so many places.
Alexsander
Modern, beautiful, and very comfortable stay
The hotel is brand new — everything is modern, beautiful, and very well maintained.
The room was good, comfortable, and well organized. The bed was excellent and super comfortable, providing a great night’s sleep.
The shower was perfect — the water pressure and temperature were excellent.
The bed linens and towels were excellent quality — very clean and well maintained. The towels were large and very good quality as well.
The staff were extremely helpful and attentive throughout our stay.
The breakfast was good, and in the room having a kettle with hot water available to make tea or coffee was very convenient and helpful.
The room temperature worked perfectly, making the stay even more comfortable.
Overall, a very pleasant and comfortable experience. 😊
The hotel is brand new — everything is modern, beautiful, and very well maintained.
The room was good, comfortable, and well organized. The bed was excellent and super comfortable, providing a great night’s sleep.
The shower was perfect — the water pressure and temperature were excellent.
The bed linens and towels were excellent quality — very clean and well maintained. The towels were large and very good quality as well.
The staff were extremely helpful and attentive throughout our stay.
The breakfast was good, and in the room having a kettle with hot water available to make tea or coffee was very convenient and helpful.
The room temperature worked perfectly, making the stay even more comfortable.
Overall, a very pleasant and comfortable experience. 😊
Marco
Very nice, but set your expectations. YOU check yourself in etc.. but otherwise our stay was great. Hotel is right next to a nice bar, with amazing staff, also in any direction is food and things to see. The entry is a little difficult to find, and during our stay there was renovation going on, but it wasn't bad. Would stay there again for sure.
Robin
This is a fabulous property! The communication was excellent and the check-in and out process was seamless.
The location is absolutely perfect! I would highly recommend this property to anyone planning a stay in Rome.
The location is absolutely perfect! I would highly recommend this property to anyone planning a stay in Rome.
Jose
Room was clean but building under renovations and area very dirty and noisy.
Michael
The unit was clean enough. Sheets were clean. It’s an average place to stay. Not great, not bad. It is close to the bus station, sights and nice restaurants. As shown above, most things about this property were average. Which is fine to show up sleep and leave early.
My issues were with management. I’m not here to hammer anyone. Basic help and responsibility is important. Management was slow to respond using what’s app, which they required us to use. Management did not even respond to some inquires. Management also felt it was not their responsibility to let guests know the building was under construction. Which in itself is no problem at all. The overall building is not the single unit’s responsibility. But when it affects peoples ability to find the address and key pad since it’s cover by scaffolding, a heads up it’s important. When mentioned to management, I was told it’s not their problem.
Second, I mentioned the windows being tapped shut due to construction. Once again management said not their problem. I enjoy opening windows for fresh air in the evening and night. Not letting guests know this ahead of time so they can choose to stay or make other arrangements is vital. I also mentioned a strong chemical smell in the entry and in the unit to management, they did not respond at all.
Whether the owner knows this management company is doing this is unfortunate.
My issues were with management. I’m not here to hammer anyone. Basic help and responsibility is important. Management was slow to respond using what’s app, which they required us to use. Management did not even respond to some inquires. Management also felt it was not their responsibility to let guests know the building was under construction. Which in itself is no problem at all. The overall building is not the single unit’s responsibility. But when it affects peoples ability to find the address and key pad since it’s cover by scaffolding, a heads up it’s important. When mentioned to management, I was told it’s not their problem.
Second, I mentioned the windows being tapped shut due to construction. Once again management said not their problem. I enjoy opening windows for fresh air in the evening and night. Not letting guests know this ahead of time so they can choose to stay or make other arrangements is vital. I also mentioned a strong chemical smell in the entry and in the unit to management, they did not respond at all.
Whether the owner knows this management company is doing this is unfortunate.
Verified traveler
Avoid!
I would never stay here again and would recommend others to avoid as well. The room looks great in photos, but does not highlight the lack of cleanliness of this location. The floor was so dirty that it would turn your feet black. The shower leaked, getting water all over the bathroom floor. The bathroom itself was unclean, there was dirt all through the grout in the shower, around the sink, and the faucets. The linens in the room were worn and threads were coming undone. The pillow slips did not fit over the old worn pillows, and the bed linens looked like they had been used. There were also ants throughout our entire room, especially on the walls, and the bedding. Housekeeping was also very late in the day, getting clean linens was challenging. In the room we were in, we could not even open the window, as it looked into a small courtyard where other people could see into your space, and was where housekeeping placed all the dirty linens. I would never stay here again, it was absolutely horrible!!
Jessica
Great room. The confusion was about check in. Some was the fault of myself, but it was also tricky because there was no hotel staff, and communication was through the app which I do not always check.
Andrew
Compact apartment with minimal bathroom storage but guessing normal in Rome.
Close to key attractions but opposite a nightclub that on Sunday night was noisy and went into early hours.
Close to key attractions but opposite a nightclub that on Sunday night was noisy and went into early hours.
Dan
Good location near Piazza Navona
Modern room. Good size. Many restaurants nearby.
Deirdre
Great location. I assumed there would be shampoo as other places, but none. Had to go buy it. Also, central location, but very noisy because people partying outside until at least 3am. Couldn’t open windows for air due to noise and smoking from bars. Very nice place, just needed more quiet time.
Renata
This property is in an ancient building, which is quaint. The bathroom was totally modern and they even had the German-style windows, solid enough to keep out the sound of partying from area restaurants every night. The only issue were the furnishings - there was a table and chair and a coat rack, but no dresser or anywhere to unload your suitcases. No towel bars in the bathroom, no place to hang anything up. We literally lived out of our suitcases for our entire stay. I had to decline housekeeping because there were suitcases all over the floor. Maybe for one person staying one night, it wouldn't matter, but for a party of 3 and the better part of a week, it was a nuisance.
ALFONSO
Only one negative. The fridge did not work. Good thing i really didn’t need to keep anything cold. My wine was sufficient not being chilled.
Great place to stay. Would definitely do it again!
So close to so many places. Easy walking!!
Great place to stay. Would definitely do it again!
So close to so many places. Easy walking!!
Therese
Convenient. Fun area
Kevin
It was very convenient and well maintained but the building is simply very old. That in and of itself isn’t bad but you had 3 doors to unlock and had to tote around a 1lb key chain.
Jed
Lovely place to stay and staff was very friendly and helpful will be staying there again
Jhunni
The place was very nice. Accommodated my family of four no problem. Super close to main attractions. The only con is the shower is extremely small. Other than that we loved our stay.
Christine
Super location and not having front desk was totally fine. Everything you needed was in the room. Little fridge and kettle made it nice to eat in the room. Wine glasses and cork screw was nice touch! Building is old but rooms more modern decor. Would stay herr again, great value especially for groups of 3. Spacious rooms.
James J
Roman Holiday
Perfect location to walk to everything. Very good restaurants, gelato and people watching.
Bar downstairs with DJ
Bar downstairs with DJ
Dodanid
Good location
Very good location and clean room , extremely uncomfortable bathroom and way to noisy at night , but if you are into partying the his is your place , also vary good restaurants near the area.
Lina
Lots of space and great location, but noisy on weekend nights. Very narrow shower. One of the two mattresses was problematic.
Patricia
We had a double room so there was lots of space. It had the smallest shower I have ever seen I don’t think a bigger pets would even be able to use it.I loved the location allowing walking distance to many sites. The really bad was the impromptu bar that set up outside the window and had music and screaming until late…that was on the weekend.
Christina
Great party location for the weekend! But keep in mind.. this is a party location on the weekend ❤️
Minghui
Nice Location. Good condition
Very nice to stay in this Suite. It is very convenient to go to the center of Roma
Peter
So……the room itself was super clean. We were greeted upon arrival by a wonderful lady. This being our first time in Rome, we are not sure what to make of the unsightly and smelly garbage littered throughout the city. Unfortunately, the hallways leading to our room was not excluded in its collection of over flowing and smelly rubbish. The A/C was a life saver. The bed was uncomfortable. The room could use an additional mirror other than the bathroom mirror.
Joseph
The quadruple room was very spacious for a family of four. Room was very clean and not too noisy considering the bars and restaurants outside. We came back to stay again due to the central location and the large rooms and beds.
Kathryn
Spacious Room!
Great room! Great location and very clean!
Euijin
Asked the hotel not to do the room cleaning during the stay, but they did and dump some of my suff needed for the travel. I found it at the trash bin downstairs. I sent a message to the hotel but they never responded and ignored. Very unprofessional. Never recommend to anyone.
Steeve
I was just very surprised by the way of checking in (I'm not used to it) apart from that, the hotel is great, clean, and well placed
Mariana
Great location and very spacious room
Pooya
Positives
- Great location. You're in the heart of Rome. Close to sights and restaurants.
- Very clean room, sheets, bathroom
- Spacious suite with two rooms and a large walk-in closet and shelves
- Good price
Negatives
- Terrible signage. The place is virtually hidden and nobody knows it's there.
- No front desk. Good luck if you need help and don't have access to WhatsApp. None of the phone numbers provided work.
- Paid and emailed the documents the night before but did not receive the entry code and instructions until I followed up by WhatsApp. What if my phone didn't work or had no Internet? I would have been totally stuck.
- I could feel the springs in the mattress
- The internet password printed on the sheet in the room is wrong. Took us 1 hour to find the correct password posted outside the room.
- The location is absolutely inaccessible by car. This is absolutely critical information if you're unfamiliar with this pedestrian only zone. You cannot load/unload luggage with a car. DO NOT book this place if you have a car. There's a parkade that is a 6 minute walk but it's cobblestone streets and it's 30 Euros per night. Not knowing this information absolutely ruined our stay unfortunately as we spent 40 euros on parking, 40 Euros on taxi to move our luggage and over 2 hours in traffic moving the car around.
To owners/managers: your place has potential. You can mitigate most of the above through better advertising and communication.
- Great location. You're in the heart of Rome. Close to sights and restaurants.
- Very clean room, sheets, bathroom
- Spacious suite with two rooms and a large walk-in closet and shelves
- Good price
Negatives
- Terrible signage. The place is virtually hidden and nobody knows it's there.
- No front desk. Good luck if you need help and don't have access to WhatsApp. None of the phone numbers provided work.
- Paid and emailed the documents the night before but did not receive the entry code and instructions until I followed up by WhatsApp. What if my phone didn't work or had no Internet? I would have been totally stuck.
- I could feel the springs in the mattress
- The internet password printed on the sheet in the room is wrong. Took us 1 hour to find the correct password posted outside the room.
- The location is absolutely inaccessible by car. This is absolutely critical information if you're unfamiliar with this pedestrian only zone. You cannot load/unload luggage with a car. DO NOT book this place if you have a car. There's a parkade that is a 6 minute walk but it's cobblestone streets and it's 30 Euros per night. Not knowing this information absolutely ruined our stay unfortunately as we spent 40 euros on parking, 40 Euros on taxi to move our luggage and over 2 hours in traffic moving the car around.
To owners/managers: your place has potential. You can mitigate most of the above through better advertising and communication.
Jean
Location. close to Piazza Navona. Very clean.
Instruction on how to activate electricity (through a credit card style card inserted into slot in room) would have been helpful. By chance, someone else staying in the rooms arrived in the evening and was able to assist before I called the helpline number.
Instruction on welcome e-mail or pinned to the front of the room door would be helpful.
Instruction on how to activate electricity (through a credit card style card inserted into slot in room) would have been helpful. By chance, someone else staying in the rooms arrived in the evening and was able to assist before I called the helpline number.
Instruction on welcome e-mail or pinned to the front of the room door would be helpful.
Verified traveler
Great room in a great location. So spacious and clean and also at a great price. Would 100% stay here again we loved it. Seen reviews complaining about noise coming from a bar next door but this didn’t bother us at all we didn’t think it was a problem.
Bret
Hard to find. Not light up and there is no front desk and you only have 2 hours in the afternoon to check in and if you came later you had to call and call until someone answers. As soon as we opened the entrance door it was full of rotting garbage and there was a rat trap right across from the entrance from our room. Towels were old. Bed was uncomfortable. The only good thing it would be good for is a single guy going across Italy on a budget.
Gaby
It's close to Plaza Navona and a lot of restaurants and stores.
Verified traveler
The location was excellent and the room was quite large. Would be nice if there were a small fridge in the room or common space to keep our waters cold, especially in summer.
Z.I.
Super clean and truly charming in a super convenient area. The lovely woman who checked us in was so helpful, too.
Frank
Room was great. Enjoyed our stay. Close to everything. Comfy bed. Bathroom/shower was in excellent condition. Loved the noise eliminating windows! Only problem was the WiFi was weak. Overall very happy.
Michelle
The location was ideal, if a little noisy late at night, but that didn’t bother us. So easy to get to all the major tourist spots, and plenty of shops bars and restaurants on your doorsteps. Only 2 minutes to walk to Piazza Navona, and another 5 minutes to the pantheon. I would thoroughly recommend it
Verified traveler
Great location!
The apartment is very spacious and clean.
The rain shower had great water pressure.
Bed and pillows were comfortable.
Only downside is the bar directly below which gets loud at night. If you’ve had a long day exploring you will most likely fall asleep straight away and won’t hear it
The apartment is very spacious and clean.
The rain shower had great water pressure.
Bed and pillows were comfortable.
Only downside is the bar directly below which gets loud at night. If you’ve had a long day exploring you will most likely fall asleep straight away and won’t hear it
Verified traveler
Fantastic location,easy access to everything,all you could ask for.....amazing!!!
Kayla
Fine, but very loud
The hotel is directly above a bar and was so loud that we had to have earphones in to fall asleep. They really should disclose that on the advertisement, or at the very least, provide earplugs.
Also, the shower is SUPER small. If you're over a US size 10, you will have a very difficult time in the shower.
Everything was very clean and the beds were decently comfortable.
Also, the shower is SUPER small. If you're over a US size 10, you will have a very difficult time in the shower.
Everything was very clean and the beds were decently comfortable.
Verified traveler
Perfect spot in heart of Rome beautiful and spacious suite with great amenities. Thank you
Pilar
Great location....very close and walking distance from everything
Verified traveler
Location is excellent and the room was excellent as well. The only thing is that it took us a lot to find the apartment. However I do recommend the place and if in Rome will definitely stay there again. Now will definitely find the place.
Thanks Marlene
Thanks Marlene
John
Rock and roll
A great location and greet deal. The bar downstairs, however, is very loud.
Verified traveler
All great. Check in time restrictions are provided after BP-king and the lack of on site luggage storage sucks
Myla
Pros: best location, great privacy, 5 - 20 min walk to almost everything you want to see in Rome. Rooms are big for Italy, shower is great. We did not use cleaning service, but I am sure they are doing good job. We stayed in room 101 and couldn’t hear the bar downstairs as long as you keep windows closed, and yes they have air conditioning. Definitely coming back.
Cons: they have welcome instructions in Italian, English translation would be nice , but Google did its job.
Cons: they have welcome instructions in Italian, English translation would be nice , but Google did its job.
Manny
2nd time staying here even better! The larger room was beautiful. Shower still excellent. Noise on Tuesday night much less. Would continue to stay here
Verified traveler
Excellent value. New bathroom, great shower . Wonderful
Verified traveler
It was an overall great stay. It's located in a great area, very centered. They could improve some things. There was no soap for the shower, there is a bar on the first floor so it can get a little loud. They should really put in the description that it is on a second floor and there is no elevator.
Verified traveler
Fantastic location near some great spots to eat and drink at good prices. All the main attractions where within walking distance. Only issue was the street outside was noisy one night and it kept us awake for a while
Verified traveler
Big beautiful and perfect location of department! Really nice
Mark
Amazing place to stay but bring earplugs
Pros: Amazing location, super clean room, comfortable bed, easy check-in/check-out
Con: Directly above loud bar
I would definitely stay here again and recommend to others, just remember to pack earplugs because the bar is pretty loud at night.
Con: Directly above loud bar
I would definitely stay here again and recommend to others, just remember to pack earplugs because the bar is pretty loud at night.
Julia
Horrible experience, zero empathy from the owner
Horrible experience - the hotel owner expressed zero compassion in a situation when both system and human mistakes were made to make this booking happen.
On Feb 6(!!!) at 1:30 am I accidentally booked for Feb 5(!!!)-9 dates with this hotel, instead of March 5-9. In the morning I recognized what happened and tried to fix it. I contacted the customer support of Hotels.com, who then contacted hotel to dispute the fare, since the booking was non-refundable. Later I was informed that they got a hold of the hotel owner who refused to make a refund due to a strict hotel policy. While I understand that you should follow the rules, you also need to recognize when some common sense should apply - the reservation was made at 1:30 am on Feb 6th, I contacted support the earliest I possibly could at 10 am on Feb 6th. And yet, the owner couldn't even bother to consider even partial refund, NOTHING at all. I wouldn't mind to re-book for the March dates with them, however the price was twice as much as what I paid so it just didn't fit my budget, unfortunately.
I further talked with the Hotels.com representative to see if they could cover the refund even if it would mean providing the website credit for future bookings, but NO - they also didn't not provide any compensation whatsoever! I'm convinced it was their system error in the first place that allowed me to pay for the booking that used a past date in it - why on earth would you book for Feb 5 on Feb 6 otherwise?! So frustrated
On Feb 6(!!!) at 1:30 am I accidentally booked for Feb 5(!!!)-9 dates with this hotel, instead of March 5-9. In the morning I recognized what happened and tried to fix it. I contacted the customer support of Hotels.com, who then contacted hotel to dispute the fare, since the booking was non-refundable. Later I was informed that they got a hold of the hotel owner who refused to make a refund due to a strict hotel policy. While I understand that you should follow the rules, you also need to recognize when some common sense should apply - the reservation was made at 1:30 am on Feb 6th, I contacted support the earliest I possibly could at 10 am on Feb 6th. And yet, the owner couldn't even bother to consider even partial refund, NOTHING at all. I wouldn't mind to re-book for the March dates with them, however the price was twice as much as what I paid so it just didn't fit my budget, unfortunately.
I further talked with the Hotels.com representative to see if they could cover the refund even if it would mean providing the website credit for future bookings, but NO - they also didn't not provide any compensation whatsoever! I'm convinced it was their system error in the first place that allowed me to pay for the booking that used a past date in it - why on earth would you book for Feb 5 on Feb 6 otherwise?! So frustrated
Bruce
Loved this place and we'd definitely stay here again! It was exactly as advertised and in a fabulous neighborhood of Rome. Do bring ear plugs because there is a night club very near by that can be a little noisy, but we didn't mind it at all.
David
Navona Charme Suite
Navona Charme Suite is terrific. We very much enjoyed our stay here. Location is only a 30 minute walk from all the important sites. Lots of great restaurants nearby. Room was very nice, even had a sitting area. Had a difficult time finding the location at first but upon review it was exactly where google maps said it was. Tired after a long flight didn't help either. Would recommend this place to any one.
Mark
The room was as described/pictured online. However, the walls between rooms were very thin and offered no noise insulation so you could hear everything from the adjoining rooms and hallway. Other guests coming in at night were pretty loud and it was really noticeable in our room.
Our room also looked out onto a busy street with restaurants/bars which had loud music with a heavy bass playing until 2-3am which impacted our sleep.
Wifi was really good and the price was reasonable.
Our room also looked out onto a busy street with restaurants/bars which had loud music with a heavy bass playing until 2-3am which impacted our sleep.
Wifi was really good and the price was reasonable.
Verified traveler
Great Area in Rome
Fabulous area to stay in! 2 minute walk from Piazza Navona and very central to most popular sites in Rome. The room was very clean and nicely decorated. The check in time is very punctual. The surrounding area was buzzing with delicious food and nice shops. There was a grocery mart and pharmacy right down the street from us which was also very nice. Over all good experience.
Location & surroundings
Navona Charme Suite
Via Della Fossa 15, Rome, Italy
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Navona Charme Suite
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