Name: Woodspring Suites Miami Southwest
Address: 16055 Sw 117Th Avenue, Miami, 33177, US

2/10

Poor

04 Aug 2026

Rosa

The rooms have an old musty smell, the water showers are very old, they don't put extra sheets to cover themselves, the air is terrible noise and doesn't cool well, the uncomfortable beds I don't recommend it at all! It's not to give him a star!

2/10

Poor

04 Aug 2026

Janeth

Pésima mi estancia allá, tuve que irme antes y perder el resto de dinero, cobijas sucias, empolvadas y manchadas, demasiadas hormigas por todos lados, los pasillos huelen horrible, tenía un panty en el baño que nunca apareció y tuve que bajar los 4 pisos del hotel por las escaleras el sábado 1 de agosto y recién operada porque el ascensor estaba dañado y nadie me dió una solución ya que tenia que ir a una cita médica, asi que No lo recomiendo ni volvería, tenía que incluso quedarme mas tiempo toda la semana pero en vista de todo esto me fui incluso antes y perder dinero!!

2/10

Poor

29 Jul 2026

Timera

There was roaches in the bed.

2/10

Poor

27 Jul 2026

SUGEY

The room had a very strong, unpleasant odor due to a lack of cleaning; the laundry area was filthy, from the floor to the insides of the washers and dryers; the elevator floors were dirty; and a bad smell was noticeable on every floor, from the hallways to the rooms. There weren't even cups for coffee. Please address these important details regarding cleanliness and the proper maintenance of the hotel and rooms so that guests stay happy and want to return. I hope the entire staff works with love and dedication to make a difference.

2/10

Poor

26 Jul 2026

SUGEY

The place was very dirty, from the room floor to the laundry area; the washers and dryers were filthy and smelled bad. There were foul odors in the hallways and the room due to a lack of cleaning. On top of that, there was no hot water, the bathtub was clogged, and to top it all off, there were no cups for coffee today. I strongly recommend addressing these issues—primarily by performing a deep clean of both the rooms and the laundry area.

10/10

Exceptional

25 Jul 2026

Lydia

Wonderful staff, clean environment, Patty was a great help with booking.

10/10

Exceptional

24 Jul 2026

Steve

It was a hotel to be in very clean and the personal very helpful

2/10

Poor

19 Jul 2026

Rena

This hotel is down right DISGUSTING!!!
If I can give it 0 stars I would.
Moldddddd everywhere!
Dirty floors and hall ways.
Hair everywhere
No towels
Omg
Worst experience
Atleast the staff were friendly

Family_with_children

6/10

Pleasant

17 Jul 2026

brandon

Only as a pit stop.

Self

10/10

Exceptional

16 Jul 2026

Evelyn

Excellent

Partner

2/10

Poor

16 Jul 2026

Rosa

The room smelled really bad, and there was mold on the bathroom floor

4/10

Poor

15 Jul 2026

santos

Mas attention al clientele

Family_with_children

6/10

Pleasant

12 Jul 2026

Belkis

The pros are the staff are attentive and has 24 hour staff available, plenty of the parking, has a mini dog area. The only con that I have is the first floor room is humid and create a condensation in the wood floor regardless of the room temperature is cool/cold. You can hear the main doors being open and closed at anytime of hour in the night. Does not have a chair in the room to use as a desk/ eat a quick snack or hot food. You can hear minimal the highway noise.

Pet

8/10

Excellent

07 Jul 2026

Gissela

Habitación limpia, buena atención, lo malo es que no me sirvio el internet en la habitación

Family_with_children

2/10

Poor

06 Jul 2026

christina

Hair in tub, bed backboard was sticky, very thin sheet and blanket. Only 2 pillows. Smells musky and lots of marjuana smells

Self

10/10

Exceptional

04 Jul 2026

Onel

Bueno

Self

10/10

Exceptional

03 Jul 2026

Jesse

Perfect for the price, clean and doesn’t hold deposit 🙏🙏🙏

Self

2/10

Poor

03 Jul 2026

Gisea

I hope this message finds you well. I am reaching out to express my dissatisfaction regarding my recent stay at your hotel, during which I encountered several issues that significantly affected my comfort and satisfaction.

Unfortunately, the cleanliness of the room was unacceptable. I observed that the sheets had not been changed and were dirty. Additionally, the toilet seat was broken, and the bathtub had issues, with a shower that was not functioning properly. To make matters worse, I found two cockroaches, which is unacceptable in any establishment.

Furthermore, the wooden floor was extremely slippery, posing a risk of falls, possibly due to the application of some product that made it hazardous.

Overall, my experience was very unsatisfactory, and I expected a much higher standard in terms of cleanliness and maintenance. I hope these concerns will be taken into account to improve the quality of service you provide.

Thank you for your attention to this matter, and I look forward to your response.
Gisela

Partner

8/10

Excellent

03 Jul 2026

BORIS , Maria

Overall good

10/10

Exceptional

02 Jul 2026

Willie L

The room was clean. The parking was was very good. The staff was excellent at all. I need in the room. I will definitely use this place again.

Self

4/10

Poor

02 Jul 2026

Stephany

It's very run down. There's a weird smell and it's very loud due to the hwy next to it but the walls are very thin as I heard everything in the hallway and next door and above.

Self

10/10

Exceptional

30 Jun 2026

Katherine

Súper good, l love it

Friends

10/10

Exceptional

29 Jun 2026

Sivels

Everything was great, good staff, clean, and comfortable rooms, great location to visit the center of Cancun

Family

4/10

Poor

28 Jun 2026

Nicholas

Was not like expect it.

Friends

10/10

Exceptional

28 Jun 2026

Jair

good with everything

2/10

Poor

28 Jun 2026

Jose

Nos trataron mal y además de que habíamos pagado nos dijeron que ni tenían habitaciones disponibles y que el pago debíamos hacer el reclamo y esperar

Family

10/10

Exceptional

26 Jun 2026

Starnesha

I really enjoy my stay here and the staff was very nice and even some of the guests were very entertaining.

Self

4/10

Poor

25 Jun 2026

Imani

Front desk receptionists were very nice, I can’t remember the man’s name but he was AMAZING!

Room - Toilet did not flush upon arrival, the toilet was “turned off”, maintenance had to come and fix it and that was my first 30/40 minutes. Maintenance was also very nice. The table lamp didn’t work, the shower had hair in it and the walls above/around the shower were DISGUSTINNNNGGG

Self

2/10

Poor

25 Jun 2026

Jose

No hot water, no room servir. Stinky bed mattress.
Money wasted. We make a big error to stay there.

10/10

Exceptional

24 Jun 2026

Rafael

.

Self

6/10

Pleasant

23 Jun 2026

Silvia

The stay was ok, at night it was quiet and the staff were helpful.

Partner

10/10

Exceptional

23 Jun 2026

Brian

Great place to stay. Property is very clean and so are the rooms.Staff is friendly and helpful. I have been staying here for the last week and love it!

Partner

10/10

Exceptional

22 Jun 2026

Clifford

Great location clean lots of parking helpful staff

Self

6/10

Pleasant

21 Jun 2026

Krystal

It was okay, nothing special. The blinds were missed up, the elevator was out of service but on the bright side they had a vending machine with good snacks and the staff was very kind .

Friends

8/10

Excellent

18 Jun 2026

Dario

Todo estaba bien

2/10

Poor

17 Jun 2026

Nestor

No me han regresado el dinero de fondo

Family_with_children

8/10

Excellent

16 Jun 2026

Lawanda

The staff were nice and there was a cleaning guy that worked non stop to keep the facility nice and clean which was a bonus. The only thing that I did not lie was that because it was an extended stay. They did not issue new towels or rag

Partner

4/10

Poor

16 Jun 2026

Rhonda

There was no hot water the entire stay. Management aware stated someone was coming to fix it.Did not wash my hair. Room was not ready as booked, changed the following day and there were little visitors, roaches(2). Kept the lights on.Just a bad experience this time. Requesting Expedia refund for 1/2 the charges.

Self

2/10

Poor

14 Jun 2026

luis

The floor was sticky,no hot water,roaches ,wall was dirty, no appliances to cook with in room.

Partner

2/10

Poor

08 Jun 2026

Brittney

Filthy, roaches, rooms has smells, house keeping walks into your room without knocking, elevator sounds like it’s about to break or crash, had to change my 3 different times, dirty, twin beds pull ou couches, full beds when the ad states queen beds, roach bombs in the room.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

James

Clean hotel well maintained

Partner

2/10

Poor

06 Jun 2026

Karla

Unfortunately, this was one of the worst hotel stays I’ve experienced. Our non-smoking room smelled strongly of cigarettes, though the front desk quickly moved us to another room. The hallway had a strong chemical odor, the tub was stained and rusty, there was a sticky spot in the tub, the blankets were very thin, and we were unable to connect to the Wi-Fi.

The only positive was the front desk employee, who was extremely friendly, professional, and genuinely willing to help. He handled our concerns promptly and deserves recognition for his excellent customer service.

We stayed because it was only one night, but I would not recommend this hotel.

2/10

Poor

06 Jun 2026

Kerline

There was no hot water to take a shower and we had to request for the remote control for the television

Partner

10/10

Exceptional

05 Jun 2026

Crystal

Enjoy every day I’ve had there

2/10

Poor

03 Jun 2026

Peter

Hotel needs updating room smelled old had roaches staff was decent parking was good that's about it I will not stay there again

Family_with_children

2/10

Poor

02 Jun 2026

Fancy

La verdad que está muy lejos en una zona industrial , nada cerca !
La verdad no me gustó

Family_with_children

2/10

Poor

30 May 2026

Thomas

I’ve stayed at this property in the past with no issues. However this stay was different.

The room had a heavy mildewed smell and when I woke the next morning to shower there was no hot water. I let it run for an extended period from both the sink and bath. It was lukewarm at best.

I spoke to the front desk at checkout. I was told there was no maintenance personnel available to even address the issue. No attempt to even address the issue was made.

The location is good for my visits to the Miami area but doubtful I will stay here again after this stay.

Self

6/10

Pleasant

29 May 2026

CRISTOPHER

It was okay, but it needs to be cleaned up a little bit more and updated.

Friends

2/10

Poor

28 May 2026

Darius

Needs to be knocked down and rebuilt. Place not kept up! Floors inside half clean. The hallways are not kept clean, looks like maybe and I mean maybe clean once. And that must be in the morning and forget thru the day! Had to change rooms 3x. Microwave was out the wall, the next one the AC wasn’t working, third one water wasn’t getting hot. The first two days of stay. Someone had 2 bag of garbage outside their door. If we weren’t down for a funeral and was pushing for time. We would have not STAYED THERE. We tried to stay out until we had to sleep. NEVER AGAIN!! Rooms should be $10 hell $5 a day. Not worth your money for the stay. Sorry… Not sorry… wish I had took pics. Didn’t think about the feedback of the stay. Know for the future.

Family_with_children

6/10

Pleasant

25 May 2026

Brittney

Sticky floors. Super flat pillows and the “comforter” is thin as the sheets. Lol and the shower smelled moldy. Asked for extra towels (no floor mats in the bathroom) but was told they didn’t have any. We stayed for 3 days and they never had extra towels? Or extra pillows. You get what you pay for, sincerely.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Anddy

Good place and friendly employees

Self

8/10

Excellent

23 May 2026

Ridong

good

2/10

Poor

20 May 2026

Candice

My room was extremely hot when I got there and I checked in late I called front desk they were aware no one accommodated me at all called customer service in regards to my complaint and requested refund never heard back from anyone.

Self

10/10

Exceptional

18 May 2026

sharon

Everything was great except no ice machine

2/10

Poor

16 May 2026

Gustavo

No wifi , no tv, no hot water

Family

6/10

Pleasant

14 May 2026

Derian

El personal suele incomodarte preguntando a cada rato por tu recerva y huele mal los pasadizos,te dicen que tienes que pagar extra y luego dicen que no que solo es un error

Family

10/10

Exceptional

11 May 2026

Anddy

Good place and friendly employees

Self

8/10

Excellent

09 May 2026

Omar

Great parking, clean rooms, ok amenities. Close to Walmart, Supermarkets, Pharmacy and food options.

Partner

6/10

Pleasant

07 May 2026

Andres

Abundant parking spaces and clean rooms.

Self

10/10

Exceptional

06 May 2026

Darlene

Staff was very nice . Spacious room .

Partner

2/10

Poor

05 May 2026

Gabriella

The room didn’t look anything like the pictures showed. The bed sheets and pillows were dirty. The water barely came out in the shower. There was no ice machine. I asked for another pillow to replace the dirty one that was ALL stained and there were no extra pillows. Terrible experience.

Partner

2/10

Poor

05 May 2026

Maritza

.

8/10

Excellent

05 May 2026

Omar

Good location close to Walmart, Restaurants, Supermarkets, Pharmacy, Gas station, etc. The property is clean, the rooms have a kitchen with stove, microwave and full-sized fridge. Beds are ok, bathroom is ok. Good price overall.

Partner

2/10

Poor

05 May 2026

Christopher

The room was very old and dirty. Wholes in the walls and bathroom door. The pillows were flat. Might as well not have pillows. The sheets felt old and dirty/stiff. Avoid this hotel at all cost!!

Partner

6/10

Pleasant

05 May 2026

George

Parking good staff great no coffee make lobby coffee maker broke the whole 4 days of stay only two pillows only one shampoo tube ran out no ice machine

Self

2/10

Poor

04 May 2026

Aldo

Everything about that hotel was terrible. There was zero maintenance, the elevator sounded awful, like it was going to fall, and there were no towels. All three days I was there, I asked for towels and they told me they were full and didn't have any more. There was a coffee machine at reception, and when I asked for cups, they said there weren't any, but there weren't any cups for three days. Then I managed to get a cup, and the machine still didn't have coffee. There's a man at reception who, when I arrived or left, I greeted, but he didn't return my greetings and always had a sour look on his face. That place should be shut down.

Family_with_children

2/10

Poor

03 May 2026

Michael

From the moment I checked in there was an issue I arrived with my family. The night manager informed me that no cats were allowed, before booking I see on the website that it is a pet friendly hotel. So I was a bit confused when he made this statement. I asked for a way to get a refund, he then offered to charge me an Additional 50$ that wasn’t in my budget if I wanted to cat with us. Once I talked it over with my wife I then told him to not worry I will leave the cat with my mother in law who lives in Miami. Then he proceeds to tell me that if he was to walk Into my room and see a cat he was going to kick me out and not get a refund. Since when are employees allowed to walk into our room when we are still checked in. That seems very inappropriate and unacceptable to me. When we walked in the room we were greeted with roaches. The pillows and sheets had stains and also on the bed were dead insects. I’m not sure if this room just wasn’t cleaned on purpose or if they don’t clean correctly.

Family_with_children

4/10

Poor

20 Apr 2026

Kathleen

There was no hot water. Thus I did not get a shower.

10/10

Exceptional

19 Apr 2026

Wydaly

Everything was great

6/10

Pleasant

19 Apr 2026

Osleivy

La atención fue buena el aire acondicionado enfriaba poco la limpieza regular

4/10

Poor

18 Apr 2026

shawn

There were bugs and guess had physical fights like almost each night sleeping was difficult

4/10

Poor

16 Apr 2026

kiran

Bugs in our first room. Had to be moved to a different room. After moving to the second room, no wifi available at all. Would not recommend.

Family_with_children

4/10

Poor

13 Apr 2026

Demetrius

I had to report roaches in my room!

Partner

10/10

Exceptional

12 Apr 2026

Belinda

If you need to use the kitchen you have to get the pots from front desk NOBODY NENTION THAT PART TO ME

4/10

Poor

12 Apr 2026

Yordanis Alvarez

The room smells cigars and the floor is sticky

2/10

Poor

11 Apr 2026

Nancy

Room was dirty has mold and roaches highly disgusted with this

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Amar

The apartment was comfortable and the stove and refrigerator was a plus

Family_with_children

10/10

Exceptional

09 Apr 2026

Rafael

.

Self

2/10

Poor

06 Apr 2026

Rosalia

Smells so bad. This place needs an upgrade. I won’t recommended

Family_with_children

2/10

Poor

04 Apr 2026

Alnesha

Kitchen has nothing I need, tv don’t work fully

Partner

2/10

Poor

03 Apr 2026

Kimberly

We booked this stay through Hotels.com after our original hotel reservation was unexpectedly canceled at the last minute. So we went to hotel.com and we paid for the room the same day, saw the charge processed on our account, and received a confirmation email for one room with two queen beds, which we specifically needed for three people.
However, upon arrival, we were told the room had already been sold and that they had not “received payment on their end”, despite us having proof of purchase. The only option offered was a room with one queen bed (no couch bed included), with no adjustment to the price and no alternative accommodations (such as offering two separate rooms or any form of compensation).
As a result, we had to leave and scramble to find another hotel that could accommodate us on such short notice. This was an incredibly stressful experience and not something we’ve encountered before when booking through a third party. And we're incredibly frustrated trying to get a refund.

6/10

Pleasant

02 Apr 2026

Yulimar

Es una buena y economics opcion

Family

2/10

Poor

30 Mar 2026

Natasha

The only problem I have experience with this hotel you cannot get your room clean up to a week if you need a towel you have to go downstairs to ask for towel. Anything you need you don’t get it. Everything have to be done one week after so when you decide to stay there for a week, you don’t get your bed change you don’t have any service. It’s not that if you get used to a luxury hotel you don’t wanna stay at the hotel sorry to be honest, but that’s my truth.

Self

2/10

Poor

30 Mar 2026

Liz

No room service in 5 days. No clean towels.bad smell.

Family_with_children

6/10

Pleasant

29 Mar 2026

Yamilet

Hairs and ear ring found on our room, slightly stained towel, furniture was a bit old not in the best conditions, for one night stay it’s okay for the price. Staff was okay .

Pet

6/10

Pleasant

28 Mar 2026

Kevin

Overall stay was ok

Self

6/10

Pleasant

28 Mar 2026

Kevin

Stay was ok

Self

6/10

Pleasant

28 Mar 2026

Kevin

The stay was ok.

Self

2/10

Poor

17 Mar 2026

Joel

The staff wasn’t polite. I had to wait over 20 minutes to get a room. The whole atmosphere was ghetto

Self

4/10

Poor

16 Mar 2026

Briana

Room wasn’t clean. Dust & spider webs every where. Door when lock would just open when touching the handle. Didn’t feel safe at all

Self

8/10

Excellent

14 Mar 2026

Antonia

Great internet!

8/10

Excellent

10 Mar 2026

Erik

Adequate

Family_with_children

6/10

Pleasant

10 Mar 2026

anthony

There were many areas that smelled of Marijuana. The floors are dirty, and in a few hours your socks will be black. There was constant noise in the hallway.

2/10

Poor

08 Mar 2026

ivonne

Got a room on this hotel, sheets were full of hair and other substance, ( pictures attached), absolutely disgusting. I spoke to front desk and she transfered me to another room . On the new room, Floor was dirty, shower head wasn't working, microwave didn't work. I requested a discount or refund do to poor conditions and was denied. I already contacted Expedia and waiting on a resolution.Sad.

Partner

2/10

Poor

04 Mar 2026

Alvaro

It was the worst experience I've ever had. I was there with my one-year-old son, and there were even cockroaches. On the last day, I woke up with one in the bed next to my son. I don't recommend this hotel; it's disgusting, and nothing works.

Family_with_children

2/10

Poor

03 Mar 2026

Anna Espino

This place is a dump! I do not recommend this place to anyone. They don’t clean your rooms and don’t give you clean towels. They don’t go and sweep your floor but they will give you a broom and mop so you can clean your room yourself. I had to keep asking for toilet paper. The rooms stink and the bed sheets had yellow stains. The bed is not comfortable at all, and the pillows are flimsy. They don’t had blankets either. They had a sheet and that’s it. Stay away from this hotel.

Self

2/10

Poor

02 Mar 2026

Yanay

I don’t like it . I don’t get 2 bed they give me a full bed and a sofá that is not Watch I looking for

2/10

Poor

02 Mar 2026

Ungala

That hotel moldy WiFi very bad and the receptionist attitude was poor…Every night my asthma was on me…once I wasn’t in the room I was fine soon as we go in for the night my asthma start…And they is false advertise cause the rooms are nothing like what’s in the photos they have posted

4/10

Poor

02 Mar 2026

Jose luis

Mucha humedad en la habitación, amenidades ?? Que l valor muy alto de la habitación solo por dormir

Friends

2/10

Poor

28 Feb 2026

Roxana

When we arrived at 3 pm they didn’t have the rooms ready, they made us wait in the lobby for a while and nobody was coming to give us more information until we told them that we were going to cancel our reservation. They claimed that the rooms were being cleaned. The room had a musty smell. Dirty lamp and shower curtain. The walls in the bathroom were repaired in a very poorly way. There was no bathroom cabinet nor drawers for storage. Not even a hair dryer and when I went to inquired for one at the front desk they said they had none. It took a while to get warm water in the shower not even hot, just warm. The floors were so dirty that we cleaned them with our socks. This is a 99 dollars per night hotel. It wasn’t cheap. We will never stay here again.

Friends_and_family Family