Name: Tucker At Palmer Dadeland Miami
Address: 8217 Sw 72nd Ave, Miami, US

8/10

Excellent

24 Jul 2026

Jekia

The property was nice. The elev

10/10

Exceptional

21 Jul 2026

Patricia

Everything was great
Thank you

Partner

10/10

Exceptional

08 Jul 2026

Enaiya

Really clean! Aesthetically pleasing. Lots of amenities and large rooms and units. Kinda far drive from the city, about 20-30 mins but was a good overall stay.

Friends

10/10

Exceptional

24 Jun 2026

Jennifer

I like it.

Self

10/10

Exceptional

17 Jun 2026

Robert BossEazy

Overall great stay the price was good worth the money the amenities everything location was fine

Partner

2/10

Poor

14 Jun 2026

Diego

The floors of the apartment were horribly dirty...I mean my feet were black, The thermostat was programmed to 78 degrees and it was very difficult to get it changed yet I managed to bypass the programming by turning it off because it would not hold a temperature. The humidity inside the unit at one point reached 78% and I know that because there was a thermostat in the closet set only for the humidity. There was nothing to be done about that ..The unit felt highly humid as if wet. Lastly the parking was extreemly difficult whereas I was told at check in that I could park my second car in visit without any problem whereas I am handicap and the handicap parking spot said nothing to the affect that I needed to pay. I happened to catch a parking agent in the evening about to ticket my car and he was nice enough not to because of what the from desk had told me yet for the following nights I had to pay for the parking in handicap.

Family

6/10

Pleasant

13 Jun 2026

Luke

Hotels.com failed to mention this isn’t a hotel, but rather a set of flats managed remotely by a digital agent. Check in was slow and complicated over the phone / internet. They didn’t send any info prior to arrival so this was a surprise (after a 10 hour flight) and the last thing I wanted. No food options on site. Building concierge was understanding and kind but couldn’t help. Apartment was fine but no maid service at all during my stay.

Business

2/10

Poor

04 Jun 2026

Jessica

The check in desk was not ready with any parking passes,

10/10

Exceptional

30 May 2026

Molly

Nice apartment in convenient are

Self

10/10

Exceptional

06 May 2026

Danielle

Exceptional stay! Highly recommend!

Family

10/10

Exceptional

03 May 2026

Jany De La Caridad

ESTa bueno

Friends

10/10

Exceptional

26 Apr 2026

Claire

Central location
All great appliances
Rooms were nice
Would stay again!

Partner

8/10

Excellent

13 Apr 2026

Susan

Pros: The AI virtual front desk was actually excellent. Questions were answered promptly and were accurate. The concierge staff is top-notch too and very helpful when needed. The free coffee in the lobby was nice too for the caffeine fiends in our group. The 3 bedroom unit was spacious and well-stocked.
Cons: a key fob is required to access the building and to use the elevator. With a 3-bedroom unit, we were only given one fob which was a bit of a hassle at times. With the 3-bedroom, we were also only issued one parking pass. We had two cars, and so had to use the lower level visitors spots which only allowed you to pay for 24 hours at a time. We were in town for my daughter’s wedding & so very busy…it was a total pain to have to renew the parking every 24 hours. If you forget, your vehicle will be towed (and they are serious about that!).
The other challenge was that the elevator for our building was out of order so in order to get to our unit, we had to enter the building next door, take the elevator up to our floor, cut through the parking garage and then enter our building and find our unit. We had a lot of stuff for the wedding, and so had to make multiple
trips from car to unit which was a total pain. Also, the cleanliness of the unit was sub-par. We traveled with young children who ran around the unit barefoot. In the evening when bathing them, the bath water would turn black from the accumulated dirt on their feet from the unclean floors.

Family_with_children

4/10

Poor

13 Apr 2026

Devyani

Tv wasn’t working, you have to request room service with extra $. Water was leaking from shower that’s why we needed towels! Nothing was done.

2/10

Poor

13 Mar 2026

Evan

Terrible experience. Save your money and get a suite at a hotel. You have to pay for parking after spending $700+ on a room for two nights! My wife and I stayed here for our wedding and it was awful. You’re better off and better taken care of at a nice hotel with the money you spend here. The elevator didn’t even work and it was impossible to get into the building. Directions were completely unclear and confusing. You pay for everyday (we stayed for 2 nights and checked out the 3rd day). How much sense does it make to pay for parking for the day then you can’t even check in until 4? I will NEVER stay here again and I will NEVER recommend it to anyone. Oh yeah I forgot to mention, when we arrived we received a message that there was construction. We were told to expect “construction noises” such as scraping, sawing, cutting, banging, etc. In all seriousness this made our wedding weekend a mess. If you want a pleasant stay go to a nice hotel. This was disguised as a simple stay and was the worst experience I have ever had staying anywhere. The room was nice and clean but that was the only positive out of everything. When we came back from our rehearsal dinner the night before our wedding, an uber decided to block the entrance to let people out at 1am. I honked the horn so they would know to move up since they were blocking the entrance. A passenger got out and walked up to the car window and attempted to intimidate my wife and I. Absolutely ridiculous!

Partner

6/10

Pleasant

04 Mar 2026

Fabien

The pool was under repair\"!

Family_with_children

6/10

Pleasant

14 Feb 2026

Michael

Overall the room/suite was clean and well appointed. The less than ideal aspect of the place was that there is very little human help. You need to keep track of three different codes to get into the parking garage, elevator and room and they did not always work. I got stuck in the elevator once when the code did not work, which meant I couldn't even get the doors to open so I could use the stairs. Sometimes there is a concierge on duty and they were helpful. Afterward I realized that I left my jacket in the room and because it was all robots they said there was no way to mail it to me- I would need to pick it up (great if you happen to live in the place where you rented a hotel room???). They kept send automated text messages that maybe for $60 processing they could send it but when I filled out the form twice it never went anywhere. Overall the place was fine but expect some hiccups and an automated bot to help walk you through them.

Business

10/10

Exceptional

12 Feb 2026

Thomas

The room was very clean and comfortable

Business

10/10

Exceptional

05 Feb 2026

Justine

Clean and spacious room

8/10

Excellent

30 Jan 2026

Jayantkumar

The booking confirmation email from property arrived late and we had an issue getting in upon arrival, but the staff was very helpful and it got resolved on line.

Partner

4/10

Poor

26 Jan 2026

Jaymet

Really dirty! Hallways were dirty both days I stayed. Hotel staff was nice.

10/10

Exceptional

25 Jan 2026

Latasha

The apartment was clean, spacious and very nice, the only con would be the elevators our room was about a 5-minute walk to the elevator, we had an elevator right next to us and did not have access to it.

Leisure Pet

10/10

Exceptional

18 Jan 2026

VERONICA

Beautiful place, just needs better access from Garage to unit, it was far

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

Andres

The apartment was beautiful, no te beds though. You can only use one elevator

Leisure Family

10/10

Exceptional

10 Jan 2026

Latosha

Great location, clean and secure. All the amenities that are offered at a hotel but in a condo setting. Loved this place and will definitely stay again

8/10

Excellent

06 Jan 2026

Adrianna

I was overall very pleased with my stay at The Palmer. It had many positive aspects, but there were a couple of areas that could use improvement.

The most significant issue was the bed, it was extremely uncomfortable and made a lot of noise with even the slightest movement. This became particularly challenging since we had our toddler sleeping with us. Every time we got in or out of bed, the noise would wake her up. In order to get some rest, I ended up doubling the blankets to use as extra padding. For me, the bed was a major drawback and could influence whether or not I choose to stay here again. I've noticed other guests have mentioned similar concerns in their reviews, so it's surprising that the beds haven’t been addressed yet.

Additionally, while not a major issue, I was a bit disappointed to find there was no frying pan available in the kitchen. I was hoping to prepare a quick breakfast for my toddler, who wakes up early, but was unable to do so. I also noticed that some of the utensils provided weren’t as clean as expected.

Despite these concerns, the overall experience was still positive.

Leisure Family_with_children

6/10

Pleasant

04 Jan 2026

Emma Elena

Everything was good but the beds were not comfortable at all. The mattress was stiff and very noisy.

Leisure Family

10/10

Exceptional

16 Dec 2025

Jennifer

I loved everythibg

Business_and_leisure Family

4/10

Poor

02 Dec 2025

Maria

No human communication. When we arrived went to reception and was given decal to put on vehicle. Had to ask where to go. Finally was shown door that leads to elevator to unit. After 2nd day figured out parking was connected to same floor we were staying. Would be nice if this information is shared not have to figure it out. On 5th day, SAT, we went to be with family at the pool table area. There was a TV but remote control in wall did not work. After a little while we were approached by building personnel advising us we could not be in that area because it was only for residence. So we went outside by the swimming pool and had two TVs of which none worked. There was a Football game we were looking forward to seeing but could not because no one could get the wall remote controls to work. The outdoor BBQ worked .

6/10

Pleasant

10 Nov 2025

Lori

The accommodations were nice, but the process from check in to check out was awful. The

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

George M.

Amazing stay, will definitely return

10/10

Exceptional

04 Nov 2025

divina

Very clean

Business

8/10

Excellent

04 Nov 2025

Sedrick

Very nice place

10/10

Exceptional

10 Oct 2025

Armando

The place looked great and was a joy to stay in

Leisure Friends

10/10

Exceptional

27 Aug 2025

Natalie

Was super nice staying there

10/10

Exceptional

14 Jul 2025

Jose

Great place to stay I recommend it. Nice price everything was clean as advertised.

Leisure Family

10/10

Exceptional

12 Jul 2025

Adriana

Very comfortable apartment. Amazing ametities and they always had foodtrucks on ground floor for dinner and sometimes breakfast.

Business_and_leisure Family_with_children

10/10

Exceptional

04 Jul 2025

Claudio

Great unit in a great building ! Highly recommended for family or business trips.

Leisure Self

2/10

Poor

27 Jun 2025

Treshawnda

The unit had roaches. The pool was closed the whole two weeks I was there. In my opinion they charge too much to have you dealing with roaches and not being able to use all the amenities. They don’t replenish any toiletries like toilet paper or paper towels. For what they charge they should.

Business_and_leisure Partner

10/10

Exceptional

20 Jun 2025

Leah

The week stay was fantastic!!!!

6/10

Pleasant

16 Jun 2025

Carleta

First unit was infested with roaches. They were all
In the kitchen and even coming out of the fridge. I had to toss out all my food. The hotel moved me to another room 12 hits later but refused to partially reimburse me for my loss and inconvenience.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Enmanuel

Extremely secure and organized system. I love the rooms, very nice and spacious. Worth the money!

Leisure Family

10/10

Exceptional

18 May 2025

Ann

Lovely condo

The condo was clean and comfortable. George in the concierge office was professional and extremely helpful. Great place to stay when avoiding the Miami Beach crowds

8/10

Excellent

15 May 2025

Juan

I would return here if I had more than a few days in Miami

Leisure Family

6/10

Pleasant

09 May 2025

Pedro Alejandro

The apartment-room 417 was great but we had an A/C room next to it and it was very bothersome at night. The noise made us wake up several times at night. It was very loud and persistent. Otherwise I would have given a better rating.

6/10

Pleasant

29 Apr 2025

Jeanine

I did not like check in. Had us running around to wrong unit trying to get in. Reservation told us one unit front desk told us another one. It was a mess. For that reason I am giving a poor rating. We were up really early and had to be out and about all day before check in and to come check in and had to deal with this. We were tired and frustrated right off the bat. I don't think I'll stay here again next time.
Ms. CRUZ

Leisure Family

4/10

Poor

23 Apr 2025

Leonardo

Había cucarachas

Friends_and_family Family

2/10

Poor

14 Apr 2025

Maranda

Tv didn't work, towel had brown streak on it, no instructions given on how to actually get the elevator to operate. Communication regarding issues was slow and unbothered.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Karina

Great place !

2/10

Poor

07 Apr 2025

Jove

Roaches were everywhere in the room we were in

Leisure Family

8/10

Excellent

31 Mar 2025

Natalia

We liked the property because it was clean, spacious, and had large windows. The swimming pool on the 8th floor was large and refreshing. However, there were a few drawbacks. Guests can only use certain elevators, which makes getting to the car garage a long walk since there is only one elevator per floor. If you use the wrong elevator, you may get stuck because the doors will not open, and the elevator will not move up or down. This happened to us, and we had to wait half an hour before someone opened the elevator door from the outside to let us out.
I called Kaza's phone number for assistance, and after a ten-minute wait, I was informed that they would submit a ticket for help. Although I explained that I suffered from claustrophobia and was panicking, the customer service representative told me she couldn’t do much from the phone but assured me that I would receive a call from someone local in a few minutes. This call came the next afternoon, asking if I still needed help.
While the property itself is nice, if you don’t prioritize customer service, then this is the place for you. When I called to speak to a manager about the situation, it was a waste of time; Chuck kept repeating himself like a robot. There was no accountability, care, or human concern. Overall, the customer service experience was disappointing.

Leisure Family_with_children

8/10

Excellent

25 Mar 2025

Joshalyn

Make sure you get a clear understanding on how to use the elevator. It’s very important. I got stuck on the elevator because I didn’t clarify the instructions and I just practically renewed my PTSD

Leisure Partner

8/10

Excellent

22 Mar 2025

Ana

Everything was fine, but beds were horrible.

10/10

Exceptional

20 Mar 2025

Satpal

Excellent and exceptional

Partner

10/10

Exceptional

16 Mar 2025

Jillian

Nice place with all the amenities

Leisure Family

10/10

Exceptional

14 Mar 2025

Tonia

Perfect property. Everything was good.

Leisure Family

8/10

Excellent

12 Mar 2025

Frank

It was very quiet and relaxing.

Leisure Partner

10/10

Exceptional

11 Mar 2025

Lisandro

Will come back again staff was great

Leisure

8/10

Excellent

22 Feb 2025

Amie

The apartment was clean and comfortable and stocked with very basic necessities. The pool was great and parking was easy. The only issue is that they only give you one key fob to get around the building - like to the pool-which makes it difficult if not everyone in your party wants to go at the same time. We found this rather inconvenient as you need it to operate the elevator and to get back and forth from roof deck restroom to pool. The area is very residential- and it’s a bit of a drive to the beaches, but we were mostly happy with our stay.

Leisure Family

10/10

Exceptional

18 Feb 2025

Katherine

The one bedroom apartment was perfect for me and my teenager. The kitchen had the pots/pans/plates/cups/silverware/etc that we needed. The apartment was spacious for us. The bed in the bedroom was comfortable enough, but the sofa in the family room needs to be replaced. It has obvious signs of wear and made noise whenever you sat down, stood up, etc. The fitness room is great, and the pool amazing. I wish the property had let us know that the hot tub was out of order, but I suppose that wouldn't have changed our plans. The 21st floor outdoor space was lovely. All in all, a great apartment to stay at and close to Dadeland Mall and a Target. Convenient location.

Leisure Family

6/10

Pleasant

04 Feb 2025

Janine

This apartment was not as nice as the one we got in November. This one had no balcony. I wish I was able to choose the room

10/10

Exceptional

04 Feb 2025

kousay

Far from the downtown

10/10

Exceptional

01 Feb 2025

Damiana

From booking to check out this property was amazing and the process couldn’t have been any easier.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2025

Laura

Nice building amenities.

Business Partner

10/10

Exceptional

31 Jan 2025

Timothy David

It was perfect for our family of 4.

Leisure Family

10/10

Exceptional

30 Jan 2025

MANOLA

We had an amazing stay. Beautiful Apartment, very neat and clean. Perfect area

Leisure Family

8/10

Excellent

21 Jan 2025

Mary

Complicated parking and key fob for doors and elevator was difficult to use. Had to scan it several times to get it to work. Very late checking in due to flight delays. Night staff was not very friendly or offered any information. Maybe said 4 words.

Leisure Family

10/10

Exceptional

21 Jan 2025

Santiago

Great place to stay, excellent service and very well located. only issue was that the parking doesnt have any phone signal.

Leisure Friends

10/10

Exceptional

20 Jan 2025

Michelle

We had a great time. Early check in was fantastic!! Virtual check in/out was very easy.

Leisure Family_with_children

10/10

Exceptional

17 Jan 2025

Araceli

I liked the peace and quiet at this property! Will plan on returning.

Leisure Partner

6/10

Pleasant

17 Jan 2025

Nancy

The better shower was in the guest bathroom. The bed in master was outrageously squeaky. We couldn’t turn in bed without walking each other up so very little sleep.

Business Partner

2/10

Poor

16 Jan 2025

man kit tim

Awful shower and beds

DO NOT BOOK HERE IF YOU VALUE COMFORT OR WANT TO SHOWER.
Our kids were complaining about the sofa bed. These guys (tucker) own 3 floors of this apartment, do you think they could afford something descent as bedding.
If you want to shower, forget it. You will get more wet from a dripping tap. Water pressure is non existent. You will spend all night trying to get shampoo out your hair.
Photos look good, location good but this place tested my sanity. If you want to keep yous, keep looking for something else

Friends_and_family Family

10/10

Exceptional

09 Jan 2025

Antonio

Quiet clean and felt safe during my stay.

10/10

Exceptional

09 Jan 2025

vicky

Travelled with family and we all loved the stay easy to visit downtown

Leisure Family_with_children

10/10

Exceptional

06 Jan 2025

Megan

Very safe and secure, nice property

Leisure Family

10/10

Exceptional

05 Jan 2025

Marie-Esther

Tucker surpassed my expectations- Pristine property and great communication. Thank you

Leisure Family

2/10

Poor

02 Jan 2025

Majid

The unit was not delivered to me on time, I found it not cleaned yet and it was not delivered to me until after 5pm, it was not as clean as required and it smelled bad, the manager was informed about the incident and he contacted customer service, unfortunately the service is very poor and my family and I are upset with this experience and it will not be repeated.

Leisure Family

10/10

Exceptional

02 Jan 2025

Omidreza Shadab

This building is new and well equipped (parking structure, nice pool at 8th floor, nice deck at 21st floor, nice lobby, etc). Tucker agents replied to my texts which was my preferred way of communication promptly regardless of the time of day. Make sure you bring your phone charger (not only the cable).

Leisure Family

10/10

Exceptional

31 Dec 2024

peter

I like everything regarding the property

10/10

Exceptional

30 Dec 2024

Larry

Great location

2/10

Poor

29 Dec 2024

Jose Gustavo

Problem after problem

I never coming back to this place. The apartment was full of roaches on the bathroom and main room. There is an additional fee for parking, $25 per day, and it was terrible, very limited, good luck finding a spot. Extremely poor communication with the front desk. I was charged with an additional $250 and there was no explanation about it, Iwill have to start a fraud claim with my bank. Stay away from this place.

Friends_and_family Family

10/10

Exceptional

25 Dec 2024

César

Seguridad y Confort

Tuvimos un buen tiempo en familia, ya que el lugar es muy privado y sobre todo seguro!

Friends_and_family Family

10/10

Exceptional

23 Dec 2024

Keshaun

The room was nice and clean the view from our room and pool was amazing !

Leisure Family

10/10

Exceptional

21 Dec 2024

Heaven

Highly recommended. Its a beautiful property and their very responsive in communication.

Leisure Family_with_children

2/10

Poor

21 Dec 2024

Quamine

Not going back there again sharing the news

The workers was rude! The hotel staff don’t hardy you at all they want you do share bath towels and wash towels. Don’t take the trash even if you are there longer than 5 days! The valet workers was the best part of the hotel

Friends_and_family Family

10/10

Exceptional

17 Dec 2024

Maria Gabriela Flaquer

Excellent for our needs. Stocked with basics and accessible. Comfortable and nicely kept. Only issue was the trash room in the hallway was apparently improperly used by other apartments, making the chute inaccessible, and we had to take our trash out in the garage the last day. Hopefully a one time occurrence since the place was clean and well kept.

Business_and_leisure Family_with_children

10/10

Exceptional

16 Dec 2024

Feroz Shah

Great and convenient location.

Leisure Friends

2/10

Poor

16 Dec 2024

Yaniv

Toilets were not working
Hard to get to the room, not enough keys, forcing crazy virtual check in, and hard to get communication going

10/10

Exceptional

14 Dec 2024

Juan

Loved everything, the room, the space, the pool, and the location! Good communication with the host.

Leisure Family

10/10

Exceptional

13 Dec 2024

vamsi krishna

Good

Business_and_leisure Family

8/10

Excellent

13 Dec 2024

Marisa

Great location and easy check-in/check-out process. Loved the condo; however, more attention to the cleanliness of the furniture etc.

Leisure Friends

10/10

Exceptional

09 Dec 2024

Leticia

Great area close to the mall and restaurants. Apartment was very cleaned

10/10

Exceptional

08 Dec 2024

Murielle

They were very responsive. The place had everything you need. It was clean.

Leisure Family

10/10

Exceptional

08 Dec 2024

Latisha

The only gripes I had about the property was that the water pressure in the showers were very low and the light over the shower in our main bathroom was out! Everything else was perfecto!!!!! We will definitely stay there again!!!!

Leisure Family

8/10

Excellent

01 Dec 2024

Maria

The property is updated, well stocked and centrally located.
The common area hallways were dirty. The area around the building was nice but there was a lot of pet excrement everywhere. The support staff over email and text was doting. They were proactive and helpful.

Business_and_leisure Self

10/10

Exceptional

01 Dec 2024

Jeanelle

The location was perfect. The room was fully stocked with all our needs. The bed and pillows were so comfortable. I'll be back!!!

Business_and_leisure Family

10/10

Exceptional

29 Nov 2024

Ai

Very clean and spacious. Beautiful gym and pool.