Extended Stay America-Miami-Airport-Blue Lagoon

2/10

Poor

21 Mar 2026

Michael

Parking felt safe.

Friends_and_family Family

2/10

Poor

15 Mar 2026

William

This was the worst place I have ever stayed. The floor was peeling up and there was a bag of medical needles and syringes behind the dresser. When we took the needles to the front desk they acted like it was a normal thing. Highly recommended avoiding.

Partner

2/10

Poor

12 Mar 2026

Vincent

Several problems. From rust to dirty doors, remote control don’t worked. A nightmare. Never again.

Self

6/10

Pleasant

10 Mar 2026

Valentin

The location was good and the facility is nice but the floor in our room was very dirty. The staff was friendly and helpful especially the morning staff.

Partner

2/10

Poor

09 Mar 2026

Ja'Lyn

Laundry service was available. No laundry soap on site. Rooms smell like mildew. Shower curtain was dirty. Only 1 see through blind on main window and when we asked for a different room or another curtain the lady at the front desk said she couldn’t do anything about it. Pain was chipped on multiple parts of the room. And missing tiles on floor. No vending machine.. and there “breakfast” are one selection of muffins..coffee with sugar only no cream..and hot cocoa.

Friends

2/10

Poor

09 Mar 2026

Shana

Dirty sheets with stain rooms smells like pee and the bathroom was alright

2/10

Poor

27 Feb 2026

Andres

Room smelled like cigarettes. I was too tired to deal with room changes.

Self

6/10

Pleasant

25 Feb 2026

Marjorie

La chambre était correcte. Le déjeuner vraiment pas satisfaisant

Family

2/10

Poor

23 Feb 2026

Alyssa

Room was nasty and toliet was not working properly

Self

6/10

Pleasant

20 Feb 2026

Christopher

All good

6/10

Pleasant

19 Feb 2026

Lavonne

Can work on their courteousness. To go breakfast is just muffins (per chance mini muffins), instant oatmeal with coffee and tea. Bathroom could be more tidy.

6/10

Pleasant

18 Feb 2026

Raul

Woodside

4/10

Poor

17 Feb 2026

Amable

Bad room with dirty, neglected floor, rusty lamps, and a bad smell

Friends_and_family Family

2/10

Poor

15 Feb 2026

Brenda

Got in after long flight delays limited availability around MIA at last minute needed some place to simply shower refresh and wake up for very early flight Unfortunately my husband and I went to shower and only 1 of us were able to shower as entire shower faucet literally fell off wall?

2/10

Poor

15 Feb 2026

Alyssa R

We were given a room that had a man sleeping in it already. Then we bounced around to 3 different rooms before the receptionist said she didn’t have a room for us. She gave us 2 different rooms and they were disgusting. They looked like they were not even cleaned. Unfortunately, it was 2am and I was traveling with my two young kids.

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Rosanna

nice staff and the room was great. easily accessible to stores, supermarkets and restaurants. close to the airport as well.

Friends_and_family Family

2/10

Poor

11 Feb 2026

Jose

Dirty room, dirty bathroom dirty overall

Business Self

4/10

Poor

09 Feb 2026

ADRIAN

La propiedad en su totalidad esta muy descuidada y sucia. La marca Extended Stay debería de intervenir esta propiedad para que no afecte su marca

Leisure Family

4/10

Poor

07 Feb 2026

Jaedyn

When we first walked in the room looked okay, but we were immediately greeted by a musty odor. The floors were extremely dirty and sticky. After walking from the door to the bathroom our socks were black. The bathroom had cracks between the flooring with lots of dirt in them. The shower and door panels in the bathroom had mold. This hotel is definitely not worth $200 a night.

Partner

2/10

Poor

07 Feb 2026

Virginia

Not clean I found band aid in the corner of the bathroom door. Rusty amenities like stove.Needs renovation and presentable. I work as housekeeper and room in not clean. I’m sorry for this reviews. This is to make improvements

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Raul

Foodstuff

8/10

Excellent

25 Jan 2026

Bev

The staff were helpful and the room was clean and bed was comfy. Close to the airport which is convenient. It was fun to see ducks and cats around the grounds. The nearest restaurant is 10 blocks away which gave us a good walk. Traffic busy but room was fairly quiet. Definitely not a high end hotel but adequate. It was sad to see all the garbage at the back of the hotel near the canal.

4/10

Poor

21 Jan 2026

Natalhi

I want to talk with customer service. The hotel was dirty. First dorm were strong musty smelI ask to change, the second same, less smelly. I asked to fumigate bug at the entrance in the room and they told me, that it is a big problem and they wouldn’t do it. Lamps were rusty, the kitchen the same. I ask for the bread Toaster, cups, towels and they didn’t gave me because there weren’t in stock. It wasn’t a pleasure stay and it was expensive. I want to ask a refund and I will no longer use this hotel.

2/10

Poor

20 Jan 2026

Candace

The hotel room looks horrible. The pillows are dirty and nasty grungy looking so is the bed under the sheet the floor wasn’t swept. It was dirty. All the light fixtures have some corroded rust looking look like insects or something stuck to. It looks nasty. The place smell has an odor. The sink has some stuff on it Looks dirty. The towels are not even the normal size. It looks like it’s for a baby and because everything else is nasty. Who would trust using that.

The only best part of the whole place was the young girl checking people in was very pleasant. Otherwise the hotel is disgusting and it has a older. It stinks.

I am astonished that that place is allowed to be open and not federally regulated on cleanliness and upkeep. Especially for the price they’re charging. I can see if maybe it was $25 a night low budget. It’s a huge miss-representation of the actual place on the website when you scroll through the pictures it looks like a nice place…. very deceiving. Extremely disappointing.

Leisure

6/10

Pleasant

17 Jan 2026

Jessica

I got there early and asked for early check in. That’s ok, I can wait. About 30 minutes later, I asked Issela if there were any rooms available. Told her I would pay extra, I didn’t care, I needed to lie down. She upgraded me for free and got me to my room. She was exceptionally helpful. Then there was the room. The floor was dirty and sticky. I walked around without shoes on for about 5 minutes and my feet were black. I spilled something and, when I cleaned it up, the towel was black. The bathtub didn’t have a drain plug and the plate the surrounds the faucet was filthy. It was a comfortable room, just not clean.

Self

2/10

Poor

15 Jan 2026

Cesar

Dirty

Business

10/10

Exceptional

11 Jan 2026

Mendy

It was good for a cheaper room stay. I wish they had had more garbage cans in the rooms.

Leisure Family

2/10

Poor

10 Jan 2026

Kenya

Rooms smell like mold from we checked in . Keys not working for door clerk having lots of attitude. Says that housekeeping is every two weeks ???? And no towels ??

6/10

Pleasant

25 Dec 2025

Destiny

Bathroom could have been cleaned

Friends_and_family Family

2/10

Poor

22 Dec 2025

Angel

Hotel was very filthy not safe I think it was part shelter not good

Friends_and_family Family

2/10

Poor

21 Dec 2025

Jermardia

The room was completely unacceptable the sheets was dirty had yellow stains, curtain had red stains, sink was dirty ,stove was not cleaned and the bathroom had mold in the ceiling this place was horrible.

Leisure Friends

8/10

Excellent

20 Dec 2025

Easleey

Excellent staff from the check in through the check out!

Leisure Family_with_children

4/10

Poor

20 Dec 2025

Darren

Room key machine didnt work.

2/10

Poor

15 Dec 2025

ANIL KALLESH

No proper ventilation to room, stinky rooms. Bathrooms can be little bit more tidy.
No proper vending machine of water wnd cool drinks on site .
Only best thing is near to airport and food places

Leisure Partner

8/10

Excellent

14 Dec 2025

Dr. Rochelle

The room did have a stale almost damp moldy smell. Otherwise it was clean and comfortable. It would be nice if there was more variety at breakfast. Some fruit instead of just the muffins and oatmeal. I would stay here again. It would great if there was the possibility of an extended check out on weekends . The 30 minutes or hour would be appreciated .

Leisure

2/10

Poor

13 Dec 2025

Antonella

1 room assigned to was dirty, 2nd room had stains on the sheet and a bug around the bathroom sink. Terrible experience!

2/10

Poor

11 Dec 2025

Cristina

The room / bathroom was not properly cleaned

Leisure Partner

2/10

Poor

10 Dec 2025

Bharati

Never got room to stay.

10/10

Exceptional

07 Dec 2025

Nancy

As expected

4/10

Poor

05 Dec 2025

Jerrimy

Rooms are dirty, not well kept. Staff gave trouble checking in.

Business

10/10

Exceptional

05 Dec 2025

Tiffany

My name is Tiffany bankston, and ive been residing at blue lagoon location for a little over a year. The staff are very passionate and professional. The nanger is such a sweethear very professional and always willing to help. Would highly recommend if your loook for an comfortable peaceful and at home experience hotel

Leisure Family

2/10

Poor

04 Dec 2025

Felicia

Filthy room, moldy AC, ants, dirty shower, sticky floor, no blanket on bed just sheets, husband got sinus infection from mold in stinky AC.

Partner

10/10

Exceptional

29 Nov 2025

Tiffany

My name is tiffany. Ive been residing at the extended stay america blue lagoon location, and i must say the office staff are very professional and respectful . They always show concern for and adress guest needs. The manager is such a sweetheart i mean very sweet.i live her so much. Shes truly an example of a leader and role model for all staff. Highly recommend this location for anyone looking to book!!

Family

2/10

Poor

26 Nov 2025

Lulseged

Every thing is terrible, the bed sheets, the shower etc unclean stink to me that’s bad experience.

4/10

Poor

20 Nov 2025

Jennifer

The room had no privacy, no curtains or shades. I had to put a sheet up to prevent people from looking in. The kitchen consisted of a small sink and two electric burners that were so rusted you don't even feel like cooking on it. Lastly, you have to go to the reservation desk to get cookware, plates, and utensils. I won't pay 50 dollars a night to stay at Extended Stay. On the positive note, the staff was nice.

8/10

Excellent

19 Nov 2025

Patrick

Yes

4/10

Poor

19 Nov 2025

Tiara

The bed smelled like body odor and the room had a strong musky smell. The bathroom counter still had hair on it.

Business

2/10

Poor

17 Nov 2025

Jeanne

Seedy. No breakfast. No amenities. Horrible service. The worst!!!

Friends_and_family Friends

2/10

Poor

11 Nov 2025

miguel

Room was in horrible condition. Night manager immediately refunded.

4/10

Poor

09 Nov 2025

Patricia

rooms smelled wet and molding

Self

4/10

Poor

09 Nov 2025

philip

The fridge didn't work in the first room, the ice maker trays were cracked and leaked all over and the floor was filthy. we had to use some of the washcloths to clean it ourselves.

Leisure Family

2/10

Poor

06 Nov 2025

Carmen

The roon smell really bad we have to buy some fresh air candle , the stove does not work at ali,
There was a desk with no chair, it was a small chair wery dirty , the room wasn't clean ,the floors was dirty , the breakfast was coffe and hot chocolate and muffins and oatmeal every day ,that is not a breakfast

Business Family

10/10

Exceptional

02 Nov 2025

DANIEL

Bathroom needs work but overall a good room

2/10

Poor

01 Nov 2025

Mario

People were playing loud music in the parking lot and smoking marihuana on premises

6/10

Pleasant

30 Oct 2025

Natalie

This property needs upgrading bad . Rust on lampshade, bathtub & side table. Molding smell all throughout the room! Only good thing about this hotel is the location!

Leisure Self

4/10

Poor

28 Oct 2025

Ari

The hotel staff was very nice and that’s the only good thing this hotel had.

The property itself it’s in terrible conditions. The stairs haven’t been cleaned in months, outside it smells like pee, the rooms have a moldy smell. You are better off going to a motel than whatever this place is.

I will never stay in this hotel ever again. I wish I could get my money back this was a terrible property

2/10

Poor

27 Oct 2025

Janine

Old, room smelled like wet mildew, bathroom old and the tub was leaking. The towels had hairs on it

Leisure Self

6/10

Pleasant

26 Oct 2025

SANDRA

The bathtub deteriorated, the chairs dirty, the whole room cleanliness, the breakfast items was unhealthy, the sign to reach property is hide, two times pass the entrance and we need to make a u turn

Business

4/10

Poor

26 Oct 2025

Anita

The microwave didn’t work I couldn’t heat my food up the tv kept loosing signal I couldn’t enjoy watching tv they claimed to fixed the problem but it was continuing to loose signal I was very disappointed

Business_and_leisure Self

2/10

Poor

23 Oct 2025

Rilind

This is a Motel. Checked into room there was no hot water. Got switched to a new room which smelled like cigarettes. Towel in the room was stained. There were also very clear markers that the room was unclean. Left the place and requested refund.

Leisure

2/10

Poor

22 Oct 2025

Olayemi

I did get any breakfast

Business Self

10/10

Exceptional

20 Oct 2025

Raudilio

Excelente servicio calidad y muy prolijo felicitaciones a todos los empleados

Partner

4/10

Poor

17 Oct 2025

Cristian

The property is not in the best condition

Business Self

2/10

Poor

16 Oct 2025

Suresh

Would not recommend staying at this place, unless it is a place of last resort. Sheets did not appear clean, the place gives creepy vibes. The breakfast is a joke.

Business Self

2/10

Poor

10 Oct 2025

T V

Very dirty and nothing close by. No food or water or anything

Family

10/10

Exceptional

07 Oct 2025

Alexander

Amazing property and so quiet

Leisure Partner

2/10

Poor

01 Oct 2025

Karen

I couldn't stay because no one was in the lobby to do the chek-in when I arrived. Despite claiming check-in was available until midnight.

Friends_and_family Family

2/10

Poor

19 Sep 2025

Josie

I advised them I was staying there because my daughter was having surgery in the morning and I lived far. The whole night there was dogs barking. I went to go shower in the morning and there was no hot water. Just a horrible experience all around.

2/10

Poor

18 Sep 2025

Margarita

Please don’t waste your money—do not stay at this property. The bathrooms are constantly clogged, black mold is present throughout, and the staff is extremely disrespectful. Do not be misled by the photos; they are nothing like reality. I booked a reservation for September 1, 2025, but canceled the same day after seeing the conditions. At least five other guests also requested refunds due to the same issues. This was by far the most unpleasant and unsanitary experience I’ve ever had.

Leisure Self

2/10

Poor

16 Sep 2025

Betzabe

It's not breakfast; just coffee and a muffin, and nothing else. The cleanliness and smell of the room were not pleasant at all. The shower was stained, the floor hadn't been swept or vacuumed, and the kitchen was rusty. For a large hotel chain in the countryside, it's not up to par. I had nowhere else to go and had already booked a week earlier, but I won't be staying there again.

Business_and_leisure Partner

6/10

Pleasant

15 Sep 2025

Amanda

Not bad

6/10

Pleasant

14 Sep 2025

Harpal

Clean room nice staff. Breakfast bad

The iron in my room left a blue stain on my shirt. The complementary breakfast was bags of instant oatmeal and Nutri-Grain bars.

Business

8/10

Excellent

14 Sep 2025

Alexandria

Like how it’s like a mini apartment it’s convenient to what and were I need to be

Leisure Family

8/10

Excellent

08 Sep 2025

JESSICA

They need to replace the refrigerators that are in the rooms in which are containing broken refrigerators. They also need to replace the broken microwaves that appeared to be operative but do not work at all they just turn on but they do not heat food.

10/10

Exceptional

10 Aug 2025

Jorge

Bathroom was clean but it had the appearance of dirty because some old stains

Leisure Partner

2/10

Poor

05 Aug 2025

Christina

staff was a little short with the attitude but check in was no problem. bathroom had hairs on sink counter and used bandaid on shower wall and hairs in shower. accidentally spilled a little water on floor. i used towel to dry it up and towel turned brown from the dirty floor.
sheets were clean but bed is pretty generic.
there are quite a few sketchy guys walking around at all hours of the night. they were not hotel guests.

we stayed cause it was too late to get another place and we were flying out in 6 hours anyway.

Leisure Family

4/10

Poor

04 Aug 2025

Diego

Outside is ok..but the room that I used was bad 👎 it was one night.. the freezer not working smell bad..not ice on the premises, in Florida....

2/10

Poor

03 Aug 2025

SHANICE

I would never in history stay at this property ever again. The staff is horrible, the property manager is a lier everything is a zero out of 10.

Leisure Partner

2/10

Poor

01 Aug 2025

Janette

Room was dirty. It definitely looks to be the worst in the area. There was a odd smell in the \"check in\" area and the room. The whole experience was bad and will never happen again

Leisure Family

4/10

Poor

27 Jul 2025

Ainsworth

The place was messy

Leisure Partner

4/10

Poor

26 Jul 2025

Tammie

Not very clean or safe seeming around property.

Leisure Family

6/10

Pleasant

26 Jul 2025

Arturo

El destino que estaba incluido era horrible, no habían opciones y solo era un café y un pastelillo. La habitación estaba sucia y las sábanas olian rato

Leisure Family

2/10

Poor

07 Jul 2025

Kristian

Birthday Trip

So we staying for my daughter birthday weekend. When we checked in the front desk was nice and all. The room a different story. ALL our rooms smelled like a carton of cigarettes. That I had to go buy a candle and keep lit the whole weekend. Had to go buy sinus meds because of the smell had my and my kids sinus upset. No toilet paper I had to go up front too get 2 rolls for 2 of rooms. The microwave was broken. I like extended stay. This was the worst. We left last night because I couldn’t take it no more. I was suppose to leave today.

Friends_and_family Family

4/10

Poor

07 Jul 2025

Maisie

Did not feel safe

This is a true situation of you get what you pay for!!! The pricing was great. However, this hotel is very worn. Needs to be updated. The night table lamps didn't work. The range was rusty. There was no tv remote so we couldn't watch tv. The biggest issue with this hotel is I did not feel safe. It was so bad that I was afraid to leave my belongings in the room while I was away. I will never stay at this hotel again. I thank God that I made it out unharmed.

Partner

6/10

Pleasant

05 Jul 2025

Augusto

Got it! Here’s your review rewritten to stay within 1,500 characters (including spaces):

⸻

I stayed at Extended Stay America Suites Miami Airport Blue Lagoon and overall it was acceptable but disappointing. The staff was very friendly and check-in and check-out were fast and easy. The location is convenient, close to Miami Airport, shops, and plenty of dining options. Having parking and easy access to main roads is a big plus if you have a car.

However, the back area of the hotel was dirty and felt unsafe, with people drinking beer and hanging out in the parking lot. The room we had needed much better cleaning and maintenance. The bathtub had mold and chipped paint, the humidity caused rust on the light fixtures, towel racks, fridge, and kitchen appliances. The fridge didn’t even close properly. It’s clear that it was renovated long ago but has been neglected since.

On the bright side, towels and sheets were clean, but the mattress and pillows had no protectors, which is a basic hygiene must. The advertised breakfast was disappointing — just coffee and instant oatmeal with no bowls. Not worth mentioning as breakfast at all.

In summary, the hotel has a great location and helpful staff but desperately needs better cleaning, maintenance, and security. I’d only recommend it for a quick overnight stay if you get a good rate and have no other option.

Leisure Family

10/10

Exceptional

29 Jun 2025

CHARLES

Beautiful place to stay😊

10/10

Exceptional

28 Jun 2025

Jhonny

Good

4/10

Poor

02 Jun 2025

Jane

Where do I start? the walls just above the floor board was molded and dirty. the tub was old and needs refurbished. The refrigerator nor freezer worked. My food I stored the night before was room temperature the next morning. The door did not close properly you had to force it to close. Needless to say I will not book here again.

Self

10/10

Exceptional

29 May 2025

Kayrin

Awesome experience

10/10

Exceptional

29 May 2025

Verified traveler

The Best Hotel in the Miami International Airport

I will be short of words to complement this Hotel I am rating this Hotel in general \" 20 STARS
I am a Native here in Miami/Coral Gables, Florida
By: Mr. Orlando J. Porta

Partner

2/10

Poor

24 May 2025

William

Hotel management very rude and predudist against black peoples

Business

4/10

Poor

24 May 2025

Jenna

Pretty dirty room and outdoor areas, staff was very nice though they let us keep our bags there until we could check in so we could explore.

Leisure Friends

2/10

Poor

24 May 2025

Yacek

No AC was broken and they don’t do nothing

Friends_and_family Family

6/10

Pleasant

23 May 2025

Laura-beth

The place was decent for the one night we needed it especially for the price of the location

Leisure Family

8/10

Excellent

21 May 2025

Ken

Ok spot

10/10

Exceptional

21 May 2025

Astrid

good for the price closed to shopping area nice place to stay at

2/10

Poor

19 May 2025

Ileana

We were supposed to stay two nights but left after our first night. Room was dirty, sheets were stained. Overall highly dissatisfied with our experience.

Leisure Family_with_children

2/10

Poor

18 May 2025

Chad

Yikes

Business Family

6/10

Pleasant

16 May 2025

Felicia

There's nothing in the area to do , especially if you don't have a car available.