Name: Regency Miami Airport by Sonesta
Address: 1000 NW Le Jeune Rd., Miami, 33126, US

10/10

Exceptional

27 Jul 2026

Elizabeth

Muy bueno todo muy especctacular

2/10

Poor

26 Jul 2026

Vilce

If you call the hotel the phone just rings and rings and no one ever picks up… when i was waiting to check out I had to wait a while because they only had one person at the front desk

10/10

Exceptional

26 Jul 2026

Sam

Quiet and super close to airport. Needed a quick stay to catch an early flight and this place was excellent.

10/10

Exceptional

25 Jul 2026

Marina

Cerca del aeropuerto

4/10

Poor

24 Jul 2026

Valeria

They look like they hate their job

8/10

Excellent

24 Jul 2026

Joan

Nice, clean & comfortable for our 1 night stay.
Hamburger & sandwich were very good

10/10

Exceptional

24 Jul 2026

Joeshika

Very clean,bed was comfortable.over all everything was nice would stay there again.

10/10

Exceptional

24 Jul 2026

Maria

N/A

10/10

Exceptional

23 Jul 2026

Sean

I love just the hotel is so clean and in side and out it makes me feel like I’m living there for good when I am going to Miami the hotel is my first choice Al the time love it and it’s in a staff especially

10/10

Exceptional

23 Jul 2026

Brian

Clean room
Super convenient to airport
With shuttle

6/10

Pleasant

23 Jul 2026

Jakyra Jonae

I had to switch my room, the concierge didn’t have a bad mood about that, didn’t make the process hard . But we were moved to another room just as dirty as the first , we were told to pay a $100 deposit that we have not yet received back and it’s about to be a full week and some days since we left . The pool was outside so bugs were expected but often times it looked as if no one was trying to get the bugs out at any point. The towels were dirty as well . I understand everything is reused after wash but sometimes washing isn’t enough. Maybe an entire new set is the way to go .

6/10

Pleasant

22 Jul 2026

Stephen

Disappointing for the Sonesta Brand. Had to pay to park, Long wait times for the airport shuttle as goes around in a 40 minute loop and also confusing for first time stay as there are several other hotels with the same name so had to keep showing booking details to different shuttle bus drivers until we finally got the right one. Staff pleasant but not overly helpful. Was expecting so much more from a Sonesta Hotel than a renamed Comfort Inn type of property (at least with Comfort Inn there is usually free parking and a complimentary basic breakfast! Would not recommend and rethinking automatically choosing Sonesta for future stays.

10/10

Exceptional

22 Jul 2026

Destyni

I enjoyed my stay. The staff was amazing, and my room was very clean. I wouls stay here again.

8/10

Excellent

22 Jul 2026

Figaro

Comfortable stay.

10/10

Exceptional

21 Jul 2026

Johann

Room was clean. I did not enjoy the hotel much. I am came in at 10:30 left at 3:20. O had an early and late flight. But the hotel was quite and convenient.

Self

10/10

Exceptional

21 Jul 2026

Katrina

Great stay

Family

6/10

Pleasant

21 Jul 2026

chad

Na

Self

10/10

Exceptional

20 Jul 2026

Evelin

It was great!!

Family_with_children

10/10

Exceptional

19 Jul 2026

Deysi

Recomiendo el hotel 100% está muy limpio bonito y sobre todo una excelente atención buena comida y bien elabora gracias por todo fue una estancia maravillosa
Es bueno saber que el servicio de las Houskippi es excelente

Partner

4/10

Poor

19 Jul 2026

Keabron

This was my go to when I traveled to Miami. The room I received this time around was not up to par. It had a hint of mold smell also. The shuttle to and from the airport is convenient.

Partner

6/10

Pleasant

19 Jul 2026

CATRINA

The room was okay but ac was a bit noisey. Bathroom has no counter spa, just a sink. Wanted to have dinner but was told it was reserve the cruise members only but could order at the bar. Breakfast was disappointing. I should of waited until that morning to see what was available because it was limited. No white meat offered for us that doesnt eat red meat. Jus eggs, potatoes, oatmeal and cereal. Not pleased.

Partner

8/10

Excellent

18 Jul 2026

andreas

Usually stay at the Sheraton as it’s the closest to the airport but wasn’t available.

I will consider this one again in future. Location is very close to the airport and they have a convenient shuttle that runs 24 hours. Property feels very new and rooms are perfectly fine.

Only snoring thing was that I was told parking was included with the booking, but it wasn’t so had to pay an additional $20 for that. No biggie but slightly annoying.

Family_with_children

10/10

Exceptional

15 Jul 2026

SAMUEL

Great experience. Staff very friendly and knowledgeable

Partner

8/10

Excellent

14 Jul 2026

Jose Pablo

very good

Partner

8/10

Excellent

13 Jul 2026

John

We only stayed one night, for a place to sleep, waiting for our layover. The place was clean, and the mattress was plush and amazingly comfortable.

Family

4/10

Poor

13 Jul 2026

Aurelio

We reserved one additional night on June 13 2026, knowing that my flight will arrive very early in the morning 5am, but we wanted to have somewhere to arrive and relax before going out to visit Miami. All paid in advance. When arrived to the front desk and ask for my reservation, I was told that the first night was lost because we didn't show on time. What do you mean? where is that policy? everything is already paid! so if we arrive at 3pm when starts the check-in, or until next day at 5am, it is our room already paid that we decide when to check-in!!!!! after blaming me for arriving too late, I was promised that I will get the room in next hour after they prepare another room... Really? do you need to blame the customer before accepting that you should have ready the room doesn't matter at what time the customer arrives if the reservation was already completely paid? I can understand a mistake and wait 1 hour, but blaming the customer is what makes me post this review so hotel gets better personal.

Family

2/10

Poor

13 Jul 2026

melissa

First staff was NOT helpful or nice and welcoming.
Second the room smelled of mold stains everywhere in the room bathroom was not clean I would not recommend this hotel . We chose because of how close to airport and they have a shuttle but it took 30 minutes in the morning to come and then stops at different hotels before dropping you up at the airport so keep this in mind

Self

8/10

Excellent

12 Jul 2026

omaira

Room clean

Partner

8/10

Excellent

12 Jul 2026

Marlaine Louis

Good

Self

10/10

Exceptional

12 Jul 2026

Chanda

Great stay. Clean room

6/10

Pleasant

10 Jul 2026

Brieonna

Not a single ice maker on any floor (I took the elevator to every level, the one floor with an ice machine, level 2, it was out of order).

Bar staff refused to help even though the front desk told me to go there to get ice. I ended up going to the fitness center and getting cold water from the water cooler in there. It was weird for such a simple request to be unfulfilled. The housekeeping people were nice and my room was clean and well air conditioned.

The pool is too hot for swimming in my opinion, but it was July in Miami so that’s to be expected and I don’t fault the hotel for that.

Self

2/10

Poor

09 Jul 2026

Latrell

Horrible

10/10

Exceptional

08 Jul 2026

THEODORE

Close to the airport. Comfortable bed and good air conditioning. Lots of food options nearby.

Self

6/10

Pleasant

08 Jul 2026

Adele

The property was clean and outfitted with convenient amenities. My stay was affected by the plugs in the room which weren't working and the male staff was not pleasant at all.

Self

8/10

Excellent

03 Jul 2026

Jamila

I always stay here the day before I cruise! Always great customer service! Rooms are clean. Very smooth transition, $100 deposit refunded immediately. The downfall was the shuttle from the airport. They always want to drop me off at the hotel next to here.

Family

6/10

Pleasant

02 Jul 2026

clay

The shower was cold and the wall lighting next to the bed did not work. Other than that the room was fine.

Self

10/10

Exceptional

02 Jul 2026

Wendy

.

Friends

10/10

Exceptional

01 Jul 2026

Maria

Property is outdated but clean and convenient to restaurants and airport as well as cruise port.

2/10

Poor

29 Jun 2026

Edgar

The front desk person who received me when arrived was no help at all. Literally just asked for Id and gave me one key. Didn't provide me with any information of the facilities didn't even point out how to get to elevators. Once I arrived to my room the faucet knob to shower came clean off and water was filling tub fast. They came to fix it but left it muddy and I had to clean it myself. Worst hotel I’ve stayed in. I felt like it was a motel.

Self

4/10

Poor

29 Jun 2026

Jennifer

The front desk clerk was very unwelcoming. Took my id, my cc, gave my room key. Did not tell me anything about the property, the amenities, or even tell me where my room was. Nothing. I had to ask how to get to my room. I had to ask about the shuttle. Even after asking i got very little information. There was no welcoming us to the property, no \"let us know if we can help with anything\". Check out was just as horrible. Gave them my keys. He didn't thank me for my stay. He didn't tell me to name a nice day. Nothing. I would never stay here again.

10/10

Exceptional

29 Jun 2026

Yasmin

The bathroom floor was not very clean, but all in general was good. Excelent service on Shuttles.

Self

10/10

Exceptional

29 Jun 2026

Darin

Na

Partner

10/10

Exceptional

28 Jun 2026

Loretta

Check in with smooth staff was friendly. Breakfast was great rooms were comfortable.

Partner

10/10

Exceptional

28 Jun 2026

Alily

Great place!! just parking is 20.00 even if your a guest. I payed almost 50 dollars for parking, just a heads up but overall great place to stay when you just visiting.

Partner

6/10

Pleasant

27 Jun 2026

Marilyn

This hotel is your typical hotel. It's a good location close to the airport and there's plenty of restaurants in walking distance. The only issue is that it does not have soundproof windows. I was hearing the music from the restaurant next-door and planes flying over so if you're looking for a good night sleep, this is not the hotel.

Self

8/10

Excellent

27 Jun 2026

Laura

Great place to stay. Good service. Comfy, clean rooms.

Self

10/10

Exceptional

27 Jun 2026

Valerie

I didn’t like that you could not bring water by the pool ! Ridiculous!

10/10

Exceptional

27 Jun 2026

Miguel

There is room for improvement.
The TV's on the first room did not have the local antena, there was no reception. They changed the room so we could see the World Cup games. That TV had a fire stick the other had a Google TV. They need consistency and a roof antena so the whole hotel can provide most common channels to all rooms.

In addition, the WIFI was too weak on the first room. They need to make the signal to be stronger....

Family

10/10

Exceptional

27 Jun 2026

gregg

The front desk staff is always the best.We are part of a huge group.We basically take over the whole entire hotel, and they are wonderful

Friends

10/10

Exceptional

24 Jun 2026

Felipe

Ok

Family_with_children

10/10

Exceptional

24 Jun 2026

Brittani

Would stay again. The shuttle was timely, the room locks worked, the room was clean.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Jackie

Breakfast was expensive and staff not friendly at all.

Family_with_children

8/10

Excellent

23 Jun 2026

Kandy

Lugar bonito y muy cerca del aeropuerto.

Partner

10/10

Exceptional

22 Jun 2026

Gregory

Great stay, only issue was the a/c made some strange noises.

Partner

10/10

Exceptional

22 Jun 2026

Chiquita

Very clean smell good as soon as you walk in the lobby. Nice pool table and bar. This hotel was a vibe with affordable rate and close to the pier.

Family_with_children

10/10

Exceptional

20 Jun 2026

Aaron

Clean room clean lobby. Great airport shuttle

Family_with_children

10/10

Exceptional

19 Jun 2026

Kenisha

We enjoyed our stay. Parking was a little tight, other than that, the room, amenities, location and restaurant was nice.

Partner

10/10

Exceptional

19 Jun 2026

Manuel

Todo el servicio,el trato,la limpieza, la ubicación y el personal de primera

Family_with_children

8/10

Excellent

18 Jun 2026

Nelly

Location is great, the hotel is clean and staff lind.

The only thing is that i wanted the rate with the breakfast included and when I made the check in the front desk told me that it was not included. And I had to pay $26.00 just for 2 toast, scrambled eggs ggs and coffee. $26.00 each of us. But overall it is a great choice in Miami.

Family

6/10

Pleasant

17 Jun 2026

Kichelle

Close to Miami International with 24 hour shuttle service.

Self

8/10

Excellent

17 Jun 2026

Katherine

Property was very clean and the room was great with the kitchenette. Would definitely stay again!

Partner

2/10

Poor

17 Jun 2026

Lakendra

Rude staff, and dirty conditions.

Family

10/10

Exceptional

17 Jun 2026

Norlan

Everything was great.

6/10

Pleasant

17 Jun 2026

Mario

We had to change rooms because the shower tub was clogged

Family

10/10

Exceptional

15 Jun 2026

Andrea

Clean room, nice staff, shuttle was on time but really hot in it (definitely need to get the AC fixed) but driver was very personable.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2026

Candida

Excelente el hotel 5 estrella y todo perfecto y mucha seguridad Gracias

2/10

Poor

14 Jun 2026

Alejandro Santiago

No volvería

Family

2/10

Poor

14 Jun 2026

Starr

The rooms are dated and could use some tlc. The bathroom looked like it had black mold and the room had a weird smell. The grounds and the lobby are kept very well. We had a housekeeper come into our room while we were sleeping with the security latch on. I'm not sure how she was able to open and it made me feel uncomfortable as women traveling alone. I went to speak with the manager when we got dressed and I was told that he didn't work on the weekend and he would call me on Monday. I still haven't received that call.

Family

2/10

Poor

14 Jun 2026

Scott

No hot water to bathe. Handicap accessible room has a regular bath tub.

Partner

6/10

Pleasant

14 Jun 2026

Laneé

property was meh… furniture was very worn, tub wasn’t they clean and sink was dirty. probably won’t ever come back here again tbh

Partner

10/10

Exceptional

13 Jun 2026

Stephanie

The only thing I didn’t like was the room and hotel not having a microwave. That’s it.

6/10

Pleasant

13 Jun 2026

Kiwanda

The room property was clean and the room was nice but no microwave was a let down. The TV glitch all the whole stay. We I asked staff he said the last guest may have logged in the one of the programs which was no help to me. Everytime I asked staff something I felt like I bothering them. I would not stay here again.

Family

10/10

Exceptional

13 Jun 2026

Sonia

Regency Sonesta and Sonesta are right next to each other and conveniently located near the airport. The airport shuttle was prompt to pick us up from the airport and also to return to the airport. The staff was very friendly and courteous. And the hotel is walking distance to Chipotle (15 minutes).

Thank you Regency Sonesta for a great experience.

10/10

Exceptional

12 Jun 2026

Alfredo

Very good

Family

10/10

Exceptional

11 Jun 2026

Idarmis

I was impressed with the property hotel. It was clean and I loved that the shower tub has body wash, shampoo and conditioner pumps. The front desk attendant gave me free parking because the parking fee is $20.00 a night.

Family_with_children

8/10

Excellent

11 Jun 2026

Albert

The property was clean and well maintained. The reception check in process was smooth and quick. The room was well prepared, clean and tidy. A wonderful experience.

2/10

Poor

10 Jun 2026

LaShonda

This hotel is too close to the airport to only run every 45 minutes. The details on how to get to the correct location wete vague so I missed it and had to use a car service. I should have been give some of my money back.

Partner

10/10

Exceptional

10 Jun 2026

Wilfredo

Me he hospedado en este hotel dos veces y me parece muy bueno, cerca del aeropuerto y de otros lugares incluidos restaurantes

Family_with_children

10/10

Exceptional

09 Jun 2026

Loretta

The property was essentially located and close to the airport. The staff was friendly. Check-in was easy. Breakfast was delicious. Room was clean. Bed was ultra comfortable.

Partner

6/10

Pleasant

09 Jun 2026

Clive

Room was clean although the room and corridor had a faint musty/humid odour as is common in Florida. Was kept awake by the old fashioned in room a/c unit kicking on every so often which was a bit frustrating.
The food in the bar was good, with good service.

Self

8/10

Excellent

08 Jun 2026

Teressa

Clean room, shuttles run 24/7 we only waited like 10 min for a shuttle to the airport at 3AM.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Jairo A. Camargo

The personal

Self

8/10

Excellent

07 Jun 2026

Ben

Room was fine, and the property was clean…However, there was no laundry bag in the room, and I had to use a trash bag. There was also no coffee in the lobby, because you had to purchase it from the cafe…and the coffee in the room only came with sugar. I also visited the cafe for breakfast one morning, and it made me sick later that day. Overall 4 stars.

Self

8/10

Excellent

07 Jun 2026

Cassidy

Staff was great!

Family

10/10

Exceptional

07 Jun 2026

Alecia

Breakfast sucked

8/10

Excellent

07 Jun 2026

Nikkia

Clean room and breakfast was good

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Edwin

Hotel was near our destination as advertised.

Partner

10/10

Exceptional

06 Jun 2026

Gene

Tennis and pickleball courts were a nice plus.

Family

10/10

Exceptional

05 Jun 2026

Oscar

Clean and easy to access

Friends

10/10

Exceptional

05 Jun 2026

Jacqueline

Fresh and clean, crisp towels! Perfect convenient stop over by the airport. Loved that I had free airport shuttle to pick me up also.

Self

2/10

Poor

04 Jun 2026

Tricia

The bed sheets weren't changed or cleaned.

Self

6/10

Pleasant

04 Jun 2026

Cesar

Ok

Partner

8/10

Excellent

03 Jun 2026

Amin

All good

Family

10/10

Exceptional

03 Jun 2026

Michael

Great place 5 🌟

Family

8/10

Excellent

03 Jun 2026

Stephen

Close to the Miami airport. Lots of restaurants nearby.

Partner

2/10

Poor

02 Jun 2026

Jocelyn

The hotel does not provide free parking. Be sure to ask if there are any fees for anything. The staff will not tell you until they are ready to charge you. When I asked for extra towels and blankets it took the staff hours to bring it to the room and I had to request the three times. I noticed dead mice outside the building.

Friends

10/10

Exceptional

02 Jun 2026

Maxine

Helpful staff

8/10

Excellent

01 Jun 2026

Jayne C

Close to MIA and a clean, comfortable place to stay. The airport shuttle is a nice amenity, but it wasn't reliable in terms of the pick up. The first driver drove right by me and others who were waving them down. When I tried calling the hotel about it, I had to call 3 times before I could get someone to answer. Just don't expect timely service, and you'll be okay.

10/10

Exceptional

01 Jun 2026

Carlos

Excellent service

Business Self

4/10

Poor

31 May 2026

Bailey

To some extent, I understand that this hotel isn’t designed with lots of details since it’s an airport hotel. With that being said, this hotel fell short in many areas. The main lobby and pool are taken care of spectacularly. However, beyond that into the upper levels it doesn’t receive the same standard of care. Our room’s bathroom wasn’t cleaned well and only two of the many outlets in our room actually worked. The most unfortunate part was that the fitness facility looked nothing like the pictures online. There was a lot less equipment than shown and the treadmill’s screen was shattered and you couldn’t turn it on. Overall, I wouldn’t recommend staying here.

Friends