Holiday Inn Miami Airport

United States , Miami Area - FL
Miami Springs, 1111 S Royal Poinciana Blvd.
Show on Google | Website | Map

100 reviews shown

8/10

Excellent

13 Mar 2026

Kathryn

Check-in was quick and easy. The room to, queen beds, was very nice and spacious. The beds were very comfortable and the fact that they had extra pillows on both beds was a nice touch. The only downside was the air-conditioning unit in the room would not shut off. The thermostat control on the wall was in the off position, but the unit ran the entire night and it ran loudly

Family

10/10

Exceptional

12 Mar 2026

Abraham

It’s close to everything. Very convenient

6/10

Pleasant

11 Mar 2026

Steve

Basic functionall accommodation but good breakfast

10/10

Exceptional

11 Mar 2026

Christina

Very convenient and friendly staff.

Family

6/10

Pleasant

10 Mar 2026

Harry

Shuttle was old and the access door didn’t work properly. At least two towers. If you’re in the second tower you had to go to the lobby and back up to the 9th floor for dinner and breakfast.

Self

10/10

Exceptional

09 Mar 2026

daniel

All good for nite before a cruise!

6/10

Pleasant

08 Mar 2026

John

I’ve been to this hotel twice in two months and bar/nightclub was booked for the weekends for special events. So don’t expect to be able to go there on the weekends. That’s the only I stayed there for the bar that I couldn’t use.

8/10

Excellent

07 Mar 2026

Tatyana

Good hotel stay an airport

4/10

Poor

06 Mar 2026

Brian

Very disappointed in this property as it seemed that they wanted to “nickel and dime” you for everything. I had booked 3 rooms and arrived early as we finished our cruise and had to spend an extra day. When asking if we could check in one of the rooms to store our bags they wanted $45 extra for early check in. What got me was that the room as already ready and cleaned. Was not happy.

Family

8/10

Excellent

05 Mar 2026

8/10

Excellent

04 Mar 2026

Jasmin S

this was a good property and an overall awesome experience. I stayed here three times now and I am looking forward to future stays

Family

10/10

Exceptional

03 Mar 2026

Patricia

Clean room and airport shuttle was very convenient

Friends_and_family Family

4/10

Poor

03 Mar 2026

Kathleen

The hotel was fine. However, I found dried blood on my pillowcase AFTER I slept on it (and no, it was NOT mine) and the faucet in the bathroom was not properly placed. There was very little space to properly wash your hands.

8/10

Excellent

03 Mar 2026

Jennifer

It was safe and close to what we needed

10/10

Exceptional

02 Mar 2026

Dean

They were great! We got to the hotel that morning from our cruise and they were able to check us in early instead of waiting for the 3pm check in.

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Maqueda

When I look at the booking I filtered it to breakfast thinking it was breakfast included. It's not but it was good tasting breakfast. Airport shuttle was hard to get. Great staff very helpful.

Family_with_children

6/10

Pleasant

02 Mar 2026

Casey

Clean but older hotel. Good for over night stay before cruise

Partner

2/10

Poor

02 Mar 2026

Melissa

Room had missing, broken, and dirty ceiling tiles. Bathroom door frame rotting and hard to close wnd open. Bathroom did not look clean.

Friends_and_family Friends

8/10

Excellent

01 Mar 2026

Kimberly

Very close to Miami Airport.
Staff were extremely friendly and helpful.
Room was clean. Bed was comfortable.
There were no restaurants or convenience stores near by.
We ended up having dinner in the hotel restaurant. Service was extremely slow and limited staff. While the food was good it was pricey.
Another downside breakfast was not included and we experienced another slow service in the hotel restaurant. Not much we could do as there was anywhere else to go.
I will do a better research if we take another cruise out of Miami.

Partner

10/10

Exceptional

01 Mar 2026

Zachary

Clean and friendly

Family_with_children

10/10

Exceptional

01 Mar 2026

Kari

Comfy bed!

Partner

4/10

Poor

28 Feb 2026

Paul

Hotel was fine. Outdated but acceptable. The restaurant was the worst dining experience I've had in years

6/10

Pleasant

28 Feb 2026

John BoBo

Have to pay to Park and they have a Club on Top Floor. They do have Shuttle to Airport or to Ports.. It’s $15 PP.

Partner

4/10

Poor

28 Feb 2026

Sharita

Front desk staff was nice but hotel
Is super outdated and the bathroom is the size of a closet.

8/10

Excellent

28 Feb 2026

Russell

The rooms are terribly outdated. Staff was good and efficient

Partner

10/10

Exceptional

27 Feb 2026

Terri

Beds were comfortable and sheets very soft.

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Amanda

Excellent

Partner

2/10

Poor

26 Feb 2026

Claire

We stayed at this hotel for one night after flying in from the UK. We had booked a room with breakfast.

We chose this hotel based on location, being an international brand, onsite restaurant and reviews. It definitely was not chosen based on cost!

Upon arrival at the hotel, the reception appeared modern. Check in was smooth but when we got to our room our eyes were open.

Our room was large - contained 2 double beds; a huge air conditioning unit; mini fridge (no contents... not even bottled water!) and room furniture. The bathroom was a reasonable size.

However, the decor of the room was something to be desired and nothing like the pictures.
The decor was very dated; artex walls and ceilings. The furniture had been painted countless times.
The desk lights were covered in rust and electric sockets broken.
The shower hadn't been cleaned well as there was show prints on the shower tray!

The room appeared clean-ish but lack a fresh smell.

We chose to eat at the on-site restaurant; what a mistake! The main restaurant was holding a private function (being Valentines Day) and was closed, so the hotel set up a function room for evening service. The service was awful and food was bland. For the cost we were extremely disappointed.

We went for breakfast the following morning; only to be told we could only have a buffet breakfast with the voucher we had. Nowhere in the booking did it say it was only buffet. Options were limited; the so called hot items were luke warm and

Partner

10/10

Exceptional

26 Feb 2026

Lady

Friendly staff, clean rooms.

6/10

Pleasant

25 Feb 2026

Katrina

Partner

6/10

Pleasant

25 Feb 2026

Janeshia

Please dont recommend

6/10

Pleasant

25 Feb 2026

Brenda

They charged me two security deposits dated on two different days and it’s been 3 days and neither one has been taken off ! We were at hotel less the. 9 hours handed keys to gentlemen at desk asked if he could send me my receipt he said your all set . I get to my cruise check my card and noticed he charged another deposit ! So I know we left that room neat as can be as we never unpacked and went straight to port when we woke up so it should have been lifted after the the checkout or maybe a day or two later and not charge another days $100 security deposit ! No one’s responding to my chat online to rectify this either !

Friends

10/10

Exceptional

24 Feb 2026

Bridgette

Staff were pleasant. Room was clean and decent.

10/10

Exceptional

24 Feb 2026

Nancy

Beautiful view of sunrise while eating breakfast at restaurant on 9th floor

Friends

6/10

Pleasant

24 Feb 2026

Morgan

Our stay was just ok. We were staying overnight after our cruise before we flew home. We got to the hotel early and planned to hang out at the pool until 2. The front desk girl “offered” to store our luggage so we could go to the pool and we accepted. At 2pm we went to check in and a different girl got our bags and said it would $1 per bag to get them out of storage. We were never informed of this prior to putting them in storage so that was upsetting.
Our room was clean. Beds were comfy. The bathroom is very small. Breakfast was good but you have to purchase, it is not complimentary. The pool was fine except the sun goes behind the building around noon so the pool is completely shaded in the afternoon. There is a snack bar/coffee bar in the lobby to purchase snacks. Overall the hotel was just ok. I probably wouldn’t pick this one again if given the choice.

Partner

10/10

Exceptional

24 Feb 2026

Jack

I love this place. helpful staff. clean room. room service from restaurant that was actually really good and not super expensive. comfy.

Self

10/10

Exceptional

23 Feb 2026

Victoria

Room was clean. Bed was comfortable

Partner

10/10

Exceptional

23 Feb 2026

Stacy

What

10/10

Exceptional

23 Feb 2026

Joao D

The staff was great enjoyed our stay

8/10

Excellent

23 Feb 2026

Jeanette

Yes, the room was clean and staff was courteous.

Family

2/10

Poor

20 Feb 2026

Jessie

Gross hotel. Room wasn’t clean, staff wasn’t friendly and at times wouldn’t even acknowledge our presence while there.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

DOLORES

Room was clean but bed creeks, the boxspring is loud and sound broken. Carpet is old and looks dirty, flooring in the elevator was cracked and needs replacing. Equipment in the exercise room was broken.
Employees were nice, helpful and friendly the building just needs an uplift.

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

Joshua

Great place. Clean and the staff is on top of anything you need. Great place to stay if you are catching a flight out, five minutes from the airport.

Partner

8/10

Excellent

17 Feb 2026

Ronald

Rooms were a little old looking.

8/10

Excellent

17 Feb 2026

Aida

It was reasonable for one overnight stay. Shuttle was a huge help to catch early morning flight.

6/10

Pleasant

17 Feb 2026

Carla

The hotel was old and a the room while clean felt grungy. Conveniently located with a free shuttle to the airport. Staff were friendly and nice.

6/10

Pleasant

17 Feb 2026

Janet

Room was clean. They did upgrades to the bathroom, but doors and other things were old and needed replacing.

8/10

Excellent

17 Feb 2026

Kylie

Check in and staff were great room was clean but the building is a bit old and dated. Very close to airport

Family_with_children

2/10

Poor

16 Feb 2026

Christopher

Extremely dirty and disgusting

Family

6/10

Pleasant

16 Feb 2026

Talita

Shuttle service

Leisure Friends

8/10

Excellent

15 Feb 2026

Sue

Spacious rooms. 24 hour shuttle to airport

6/10

Pleasant

15 Feb 2026

Freda

yes

Leisure Self

10/10

Exceptional

15 Feb 2026

James D

Yes. Everything was great!

6/10

Pleasant

14 Feb 2026

Jessica

We were supposed to have two queen beds to accommodate my husband, two kids and me. They gave us a king instead and were completely sold out so there was nothing they could do. They did bring us 2 roll away beds that weren’t very nice, but worked for the night. They gave us breakfast vouchers which helped, but it was very disappointing paying so much without getting the beds we wanted.

Leisure Family

8/10

Excellent

14 Feb 2026

Sherry

The room is nice and clean, quiet and the bed is very comfortable. The shuttle service from airport to the hotel is nice!!

Leisure Family

2/10

Poor

14 Feb 2026

Kathleen

Room smelled like i was locked inside bottle of carpet fresh. Gave me chest pain and my nose was burning after 10 mins. Turned around and checked out

10/10

Exceptional

12 Feb 2026

Nahla

Customer service was helpful

6/10

Pleasant

10 Feb 2026

Candice

Someone tried opening my door early morning and staff don’t say anything about it when asked. The restaurant and convenience grab and go both ignored me when we attempted to eat there.

Leisure Family

6/10

Pleasant

10 Feb 2026

Shona

The room we descent but it's time for deep cleaning, especially the bathroom, the corners and crevices had dust and dirt build up. Caulking need to be refreshed as well. Parking was horrible because the hotel has a weekly \"club\" event on Saturday night so the parking lot fills up and it becomes very inconvenient. Also because of the club, you can hear the music two floors down, not terribly loud, but if you're looking for quiet, this wouldn't be the place on a saturday night.

Leisure

8/10

Excellent

09 Feb 2026

Sherri

Staff was nice, rooms were clean. Gave only 4 stars because we were disappointed in the shuttle service, it states local shuttle free, but it actually isn’t offered.

Partner

4/10

Poor

08 Feb 2026

Hiraldo

The windows are too much transluscent with no blackouts

Leisure

2/10

Poor

08 Feb 2026

Maria I

They gave me the room right in front of the elevator, it was so loud, loud music, people being so loud. I finally gave up tying to sleep and checked out at 2:30am. No sleep!!

Leisure Self

6/10

Pleasant

07 Feb 2026

Sonia

Room smelled really musty , they swapped my room the hallways smelled very bad. There was not a free shuttle to the cruise port and they advertised there was , it was 14$ pp cheaper to uber, we were a group of 6 .

Leisure Family

8/10

Excellent

07 Feb 2026

Natasha

Room was clean and great customer service!

Leisure Partner

4/10

Poor

05 Feb 2026

Lori

Front desk staff were awful. Booked two nights in error and wouldn’t let us cancel 2nd night. It was only booked two hours before check in. The view was of the back area where they dumped garbage everywhere. Great place for rats to live.

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Kiran

Yes it is. Clean Room and well maintained. Mini Fridge, microwave and Clean Bathroom

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Lynn

Friendly staff. Nice restaurant. 23 hr airport shuttle. Would stay again !

8/10

Excellent

02 Feb 2026

Janet

The room was clean. The staff was courteous. The hotel needs updating. They need more help i the restaurant

Leisure Family

8/10

Excellent

02 Feb 2026

Teresa

Room was clean, gym equipment worked well. Top floor happy hour, dinner and view was great! Nothing available in walking distance so nice they had a good alternative

Leisure Partner

4/10

Poor

01 Feb 2026

Keith

Think Motel 6, but the expensive kind.

8/10

Excellent

01 Feb 2026

Johnny

Great staff! Old building

Business Self

6/10

Pleasant

01 Feb 2026

harris

Friendly staff

Partner

8/10

Excellent

31 Jan 2026

James

If you're expecting the TajMahal meets your house, let's get real. Most people stay here because it's close to the airport, and you don't want to miss your flight. This means planes take off every twenty minutes right next to where you're staying. We showered and slept well. We both had a burger at the restaraunt. They were accurately cooked as ordered, and so big we couldn't finish them. The shuttle took us right to where we needed to be at 6 am. Yes, the room had a strong \"cheap air freshener\" smell that took a while to become nose blind to, and yes the sink faucet was positioned too far back, but the room and experience were utilitarian enough to satisfy us. Would stay here again for the same purpose.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Trevon Arkelle

The room was clean and a good price. Needed a place to sleep before my cruise

Leisure Self

10/10

Exceptional

30 Jan 2026

Tina

Rooms were super clean. Beds were comfortable great location.

Leisure Family

10/10

Exceptional

30 Jan 2026

Mustafa

great staff

Business Self

2/10

Poor

30 Jan 2026

Liza

The staff was amazing. The hotel room was gross. It smelled, there was trash under the bed when we arrived in our room. The sink was not draining.

Partner

4/10

Poor

29 Jan 2026

Robert

Waited 45 minutes at the airport for pickup and no one ever showed up! Had to flag down an uber to get to the hotel. Talked to the manager the next am and she acted like she didn’t care. Never again!

Leisure Family

2/10

Poor

28 Jan 2026

Kelly

The room was very dirty, hair in bathroom sink and tub. Cable wasn’t working on television, called the front desk, nobody ever came. Our view was garbage bins, trash bags and empty paint cans.

Leisure Family

6/10

Pleasant

28 Jan 2026

Lori

Room was okay and although we arrived late dining was still open. We were seated and then ignored for a bit. Someone came over, poured us water, gave ys bread and then walked away. Then no one took our order.

6/10

Pleasant

27 Jan 2026

Ronald

The best thing about this hotel was the free airport transportation.

8/10

Excellent

27 Jan 2026

Golan

Room was clean and organized

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Tom

Best place to stay if you are flying in or out of Miami airport. They also offer complimentary shuttle service to the airport every 30 minutes.

Leisure Partner

6/10

Pleasant

26 Jan 2026

Elizabeth

Room is old outdated
Staff is awesome
Replace those rugs ugh!! And put the shower current so it prevents all the water running onto the floor. I almost slipped and that would have been bad news for you..

Friends_and_family Family

8/10

Excellent

26 Jan 2026

Bjorn Erik

The room was clean, spacious and good.

Leisure Partner

6/10

Pleasant

26 Jan 2026

Jackeline

The staff is great and helpful- the hotel is outdated. The rooms are small and have a musky smell. Overall the hotel did what we needed it for.
Thank You

Leisure Partner

10/10

Exceptional

26 Jan 2026

Abraham

Room was nice and clean. Will reserve again.

Business

10/10

Exceptional

26 Jan 2026

PATTIE

Friendly staff, clean rooms and hotel, food good in restaurant.

10/10

Exceptional

26 Jan 2026

Gary

Rooms clean ,staff courteous food and drinks on top floor were excellent. Has airport service.

Leisure Partner

2/10

Poor

26 Jan 2026

Viral

When I booked Expedia told me breakfast is included but front desk said no breakfast included. Super disappointed

Leisure Family

10/10

Exceptional

24 Jan 2026

Susan Simrall

Quick check-in. Pleasant staff. Room good for one person. Everything worked.

Leisure Self

8/10

Excellent

23 Jan 2026

Nancy

Clean room. Staff brought more bottled water when requested.

Leisure Family

2/10

Poor

23 Jan 2026

Taresa

Dirty

8/10

Excellent

22 Jan 2026

Tiffany

We arrived exhausted from our flight and were allowed to check in w/ payment of a nominal fee. The hotel was quiet, which was much appreciated. My husband and I enjoyed dinner in the hotel's rooftop restaurant, taking in the stunning city view at dusk. Breakfast was pleasantly presented and was located in the the same rooftop restaurant. The mural in the pool area was really cool, too.

Leisure Partner

10/10

Exceptional

21 Jan 2026

armand

whole package

Self

6/10

Pleasant

19 Jan 2026

Kathy and Steve

Staff was friendly. At 6pm, when they opened, we Waited 1 hour 10 minutes after we ordered for our food. Then another 15 minutes to pay our bill after we asked for it. All we ordered was a chicken quesadilla and chicken strips!!!
Thought we were getting a free breakfast, NOPE! Had to pay 15.99 per person and every single item was cold! Worst food ever ever had!
The only plus was we were close to the port. About 25 minutes…

Leisure Family

6/10

Pleasant

19 Jan 2026

Theresa

Needs a desperate updating!!!

Friends_and_family Family

4/10

Poor

19 Jan 2026

Karen Ann

The carpet was so grimy your feet stuck to it.

Leisure Family

2/10

Poor

19 Jan 2026

Tim

The room was disgusting, bugs and hair everywhere. Everything felt sticky.

2/10

Poor

19 Jan 2026

Allison

The most DISGUSTING hotel I had ever stayed at. Initially the hotel texted us asking what time we planned on getting there to check in. When we arrived the rooms were not ready, basically the entire hotel was sitting in the very small lobby and there was no space to wait. To leave a bag with the front desk they charged per bag to store them (even my small backpack that was sitting on my suitcase was an additional charge). We were then contacted that we could check in early for an additional fee. The extra fees were insane. The actual hotel floors and rooms were by far the grossest I have ever stayed in. Hardly cleaned. You can tell someone had been smoking in the non smoking room and were trying to cover it up with extra cleaner scent. STAY FAR AWAY FROM THIS PLACE

Friends_and_family Family