Holiday Inn Miami Airport

United States , Miami Area - FL
Miami Springs, 1111 S Royal Poinciana Blvd.
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100 reviews shown

10/10

Exceptional

18 Jun 2026

Patrick

Yes

Family

10/10

Exceptional

18 Jun 2026

Barb

This is an older property but the rooms were clean, the pillows soft, the staff welcoming, the shuttle on time and the price very reasonable. Overall I am impressed and would stay again.

Friends

10/10

Exceptional

17 Jun 2026

Mariano

very clean room , real happy and price was great cant beat it. The staff was far and beyond great

6/10

Pleasant

17 Jun 2026

Kristi

Place is pretty old but clean, and beds were comfy. Staff was lovely.

Friends_and_family Friends

6/10

Pleasant

17 Jun 2026

Jason

First, none of the vending machines were in working order. The extra doors to make parking better were also not working. Though we could park anywhere, we had to walk around the building to get through the front. The televisions were all digital and on satellites, so even using the tv was not good. On top of this, they are holding a 100.00 deposit without notification prior to staying. Not a good stay….

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Felicia

I think they could do better with helping each other out ..Also hotel needs to be remolded carpet was coming up in room

Family_with_children

10/10

Exceptional

17 Jun 2026

Mohamed

Near by the airport

Family_with_children

10/10

Exceptional

16 Jun 2026

Anjanette

Everyone was nice and the staff was friendly

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Walter

Awesome

10/10

Exceptional

15 Jun 2026

David

Staff was great! Restaurant was nice too

Partner

8/10

Excellent

14 Jun 2026

cavon

Second time staying here will definitely stay again convenient close to the airport and the cruise terminal

Partner

8/10

Excellent

14 Jun 2026

Robert

Breakfast was good.

Partner

8/10

Excellent

14 Jun 2026

Yuli

Descent hotel but outdated.

Partner

2/10

Poor

13 Jun 2026

Loralei

Disgusting place! Hallway smelled like pee and the room smelled like body odor. The paint everywhere was chipping off, the looks were stained and appeared dirty. I checked in and then checked out 20 minutes later. I could not stay.

Partner

6/10

Pleasant

13 Jun 2026

Tanner

Room was nice, but walls seemed quite thin, & you could hear everything around you.

Partner

10/10

Exceptional

12 Jun 2026

Barbara

This is a slightly older property so everything is not pristine but the rooms were very clean, the beds were comfortable and the pillows were great. The staff were courteous and friendly. The restaurant was good and I was pleasantly surprised at how little noise there was from airplanes the hotel is right by the airport. All in all it was a nice place to stay.

Friends

6/10

Pleasant

11 Jun 2026

Tanaugee

The hotel was good for proximity to the port. There’s a restaurant on promises. Staff really nice. Room was decent. The only thing I didn’t like was the loud night club music. we stayed on 6th floor and it sounded like there was a club over our heads. Music played from 7PM til 2AM

Family_with_children

8/10

Excellent

11 Jun 2026

Betty

Staff were super friendly. Rooms absolutely were not available until after 2:00pm. However, they did provide a service for you to drop off your bags and go exploring until it was check-in time. Room was very clean and spacious. It is an older hotel so there was still carpet in the rooms. It was a short Uber ride to the restaurants and shops. I will definitely stay here again.

Partner

10/10

Exceptional

11 Jun 2026

Sara

Everything was great and shuttles were very helpful!

Family_with_children

10/10

Exceptional

10 Jun 2026

Stephanie

Always a great stay

Partner

6/10

Pleasant

10 Jun 2026

Dawn

Parking was a different price after I arrived. Also, property is run down, but pretty good for the price of the room

Self

10/10

Exceptional

09 Jun 2026

Nigel

The staff was very helpful. Kayla (Receptionist), Murat and his assistant (Bar) and Mauricio (Driver) were all exceptional. Kayla and Murat made our stay so comfortable that we stayed for two additional days when we returned from our cruise. The rental car service at the hotel was very easy. Thank you Kayla.

10/10

Exceptional

09 Jun 2026

Ashley

It was great stay the staff was always cleaning and my favorite part how helpful they were with the shuttle from the airport to the hotel and to take a shuttle to the port of Miami for my cruise vacation. It was a great time.

Partner

10/10

Exceptional

08 Jun 2026

Nadine

Excellent

Self

10/10

Exceptional

08 Jun 2026

Diana

Clean room , friendly staff

Family_with_children

8/10

Excellent

07 Jun 2026

James

The hotel was ok ice machines didn’t work.

Partner

10/10

Exceptional

06 Jun 2026

Jessica

Hygiene items were nice, but pool wasn't very clean.

Family

10/10

Exceptional

05 Jun 2026

Susan

It was great place to stay before a cruise the night before. It was close to the airport and they also have a Cruise Shuttle, which was great. The only thing there was a loud noise in our toilet when you would flush it occasionally… I forgot to report it to the front desk. We had a delicious dinner at the restaurant upstairs and bartenders were very accommodating, and the food was delicious.Thank you!

Friends_and_family Friends

2/10

Poor

05 Jun 2026

Doris

The room was smelling so bad and the carpet very dirty I didn’t like it , it was smelling like smoke but it was worst, very poorly clean!! The room stinks!!

Family_with_children

10/10

Exceptional

04 Jun 2026

Iris

Great location

Family

2/10

Poor

04 Jun 2026

Sharon

Our plane kept having delays and we weren’t able to make it here in time and they wouldn’t give us back our money. We ended up sleeping at the airport instead of a paid hotel room. I was so disappointed I thought because of our situation hey would understand but not

Partner

6/10

Pleasant

04 Jun 2026

Chandler

It was fine! Nothing outstanding but the 5 layers of paint in our room chipping away was a little disconcerting.

Partner

10/10

Exceptional

02 Jun 2026

Juan

Bueno

Partner

4/10

Poor

02 Jun 2026

DiResha

The room was dirty

8/10

Excellent

02 Jun 2026

Liliana

Everything was good except at checkout is like they rush you at the front desk and I disliked the fact that they still want to charge you for parking even if we already staying there but other than that everything was good especially the cleaning lady Alejandra she was very helpful and very polite she’s amazing!

Family_with_children

10/10

Exceptional

02 Jun 2026

Lashanti

Great layover spot with more than you need

2/10

Poor

01 Jun 2026

Alisha

The front staff tried to shame me because I had a GreenDot debit card.
Then I woke up with a throbbing headache and ended up smelling a gas leak all on the 4th floor. I let the manager downstairs know and there was no urgency to check it out!

Family

10/10

Exceptional

01 Jun 2026

Heather

Very convenient to airport
Had transportation to and from for free
Had transportation to cruise terminal for $15 per person

Family

10/10

Exceptional

31 May 2026

ana

Staff was very helpful

Partner

10/10

Exceptional

31 May 2026

Silvia

Great place for families

Partner

10/10

Exceptional

31 May 2026

Enrique

Great location.

Family

2/10

Poor

31 May 2026

Kenny

Close to airport but very dirty throughout the property. Room smelled like urine, bathroom sink couldn’t use without water going all over the counter because the faucet was not correct size. Had to hold shower handle because the shower head was broken. Bed was comfy

Partner

10/10

Exceptional

30 May 2026

Jose

Bar was great

Self

8/10

Excellent

30 May 2026

Mayuri

The room was clean but a bit dated. It's not as new as it appears in the pictures but is a good hotel for the price. The staff were helpful in providing information regarding the area as well and the breakfast was good.

Family_with_children

10/10

Exceptional

30 May 2026

Raisa

El personal es super amable, la comida es rica.

Family_with_children

10/10

Exceptional

30 May 2026

Nigel

The staff were friendly and very helpful. Kayla and Murat ensured that we had such a fantastic stay that we are going to stay at this location again.

Partner

6/10

Pleasant

28 May 2026

Felicia

Place needs to be updated. Rooms are dark with nasty patched up carpet. The hallways have dust mites through out. Need to be renovated. Shaw on Holiday In for putting their name on it.

10/10

Exceptional

28 May 2026

Jose

Clean room, nice location.

Partner

10/10

Exceptional

28 May 2026

Robert

Great

10/10

Exceptional

27 May 2026

Tracy Antionette

The staff was very friendly. Check in was easy and quick. The dinning room staff was very friendly and the food was good, pricey but worth it. Thank you for your transport to the port. I will be returning next month. Hope all goes well

Family_with_children

6/10

Pleasant

26 May 2026

Ashley

Hotel was fine, staff was super friendly

Family_with_children

10/10

Exceptional

26 May 2026

Ginarys paola

Great place to stay, very clean and helpful people

Friends_and_family Friends

8/10

Excellent

26 May 2026

Beth

The vending machine took our money but other than that it was good. Do not try to use the vending machines outside in the halls. At least on floor 5 it was completely empty

Friends_and_family Family

6/10

Pleasant

26 May 2026

Yockia

It was good for the price, but our shower room door was broken, and the door couldn’t open properly because of the toilet stopping it. The restaurant was good for happy hour, but the lounge when u come in was a lil hot other than that ok

Family

2/10

Poor

25 May 2026

Victor

I was very impressed with the service, receptionist, restaurant in the 9th floor and bar tender. The bus ride to the airport was running ok.
The building needs to be updated especially the floor covering. I will stay there again
I recommend this hotel.
Thanks

10/10

Exceptional

25 May 2026

Isabel

Simple clean and quiet place. No problems or complaints

Friends

4/10

Poor

25 May 2026

Brian

Smell old

4/10

Poor

25 May 2026

Angelo

Room was dated and dirty ripped carpet

Partner

8/10

Excellent

24 May 2026

Hephzibah

Room was clean and comfortable. Shuttle from the airport was convenient. Breakfast was good

Self

6/10

Pleasant

24 May 2026

Jason

The hotel needs some upgrades and it could have been cleaner

Family_with_children

8/10

Excellent

24 May 2026

Ellen

Older hotel but clean and beds and pillows were comfortable for sleeping. Stayed one night and took advantage of cruise parking and cruise shuttle service. Staff was great -very friendly and helpful.

Family

4/10

Poor

24 May 2026

Nicole

The staff was rude an not helpful

6/10

Pleasant

24 May 2026

Marc

Service was good but hotel is aged.

Friends_and_family Family

8/10

Excellent

24 May 2026

Urena

The room was spacious and clean. Staff was welcoming. Did not try breakfast or Bar. But my overall time was great.

6/10

Pleasant

22 May 2026

Sharon

The women at the front desk were not at nice or helpful. There was a young man there on Saturday before we left that was so helpful. The women acted mad because he was helping us. I think his name may have been Angelo. The women that checked us in acted annoyed if we asked a question. Not very inviting to come back too.

Family

10/10

Exceptional

22 May 2026

Harold Jose

Very friendly staff

Self

8/10

Excellent

22 May 2026

David

Overall property was nice, little old and could use a little TLC, great roof top bar and canteen in lobby, love the airport shuttle, staff were great, definitely recommend.

Partner

8/10

Excellent

21 May 2026

George

Need to provide continental breakfast.

8/10

Excellent

21 May 2026

Sarah

This property looks rough in the rooms. The paint was chipped and things are very outdated. The hotel could use a fresh look.
The hotel has a good restaurant and we enjoyed the breakfast and free shuttle service.

10/10

Exceptional

21 May 2026

Richard

The room was clean and bed comfortable. Staff at the desk were incredible! The restaurant staff same. The restaurant was a great place to relax after a long day of traveling. We did not feel comfortable walking anywhere. Great location for getting to the cruise docks.

Partner

10/10

Exceptional

20 May 2026

larry

The room and bed was very comfortable. Also enjoyed very much dinner and happy hour at the 9th floor restaurant. The Churrasco entree was delicious.

Would definitely recommend this hotel for any airport areas stay needs.

Partner

8/10

Excellent

19 May 2026

Luis

Conveniente y Locatel close to AirPort and Aguttle service

Partner

8/10

Excellent

18 May 2026

David

The food and service at the restaurant on the top floor was fantastic.

Partner

10/10

Exceptional

18 May 2026

Barbara

Smooth stay!!

Partner

10/10

Exceptional

18 May 2026

Tammy

Stayed one night after my cruise. The bed was very comfortable

Partner

8/10

Excellent

18 May 2026

Sophia

For our overnight between flights, the hotel was very good and close to the airport with 24 hours free shuttle every half hour. The place was clean and staff great with a decent restaurant upstairs (with great music as it was Saturday night). I would’ve given it a higher rating but parts of the hotel were a bit run down. Our room definitely could’ve used new carpet and showers need to be upgraded. Otherwise, it was a good place to stay for our overnight but I’d have a tough time for a longer trip.

Friends

6/10

Pleasant

18 May 2026

Beatriz

Buena hubicacion.

Family_with_children

2/10

Poor

17 May 2026

Alexis

Dirty rooms and bathroom bed is not comfortable very nasty

Friends

10/10

Exceptional

17 May 2026

Tamara

Awesome customer service. Staff were very friendly and accommodating when we needed to leave our bags to explore Miami.

Partner

10/10

Exceptional

16 May 2026

Judith

Great experience. Shuttle to ship was wonderful.

Partner

4/10

Poor

16 May 2026

Rosa

It’s an ok place for a night

Self

10/10

Exceptional

15 May 2026

frantz

The restaurant was a plus and closes to the airport

Self

6/10

Pleasant

15 May 2026

Gary

The rooms seemed small. The breakfast buffet is not included in your room price. $16 per person, per day. They also charged $20 a day to have our rental car parked on the property. They seem to nickel and dime everything. The staff was amazing but not worth the price. If you order room service they charge $3 as a \"delivery fee\" and they automatically add 18% to anything you order whether it's room service or you go to their restaurant.

Family_with_children

10/10

Exceptional

15 May 2026

Melissa

Clean room, very nice staff, amazing food.

Family_with_children

6/10

Pleasant

15 May 2026

Fiege

Old carpet

6/10

Pleasant

14 May 2026

Tramyne

The hotel just need to be updated

Partner

8/10

Excellent

14 May 2026

chris

Very nice stay and beds are very comfortable

10/10

Exceptional

14 May 2026

Terianne

It was wonderful! The staff was great! Lovely service! I loved the snack bar!

8/10

Excellent

13 May 2026

Katrina

This is a comfortable hotel with easy access to the airport. I would rate their rooms as cleaner than most. The AC works well, there are plenty of food options in the hotel as well as around the hotel. The staff are professional and polite.

Self

10/10

Exceptional

12 May 2026

Tatiana

Great experience

Partner

10/10

Exceptional

12 May 2026

Susanna

Room was very dated and no hot water when we needed to shower...

Friends

6/10

Pleasant

12 May 2026

Oyinkansola

The building is dated. For the price paid, in the $380s we were charged for services that are usually free. To check in early because rooms were available, they were going to charge a fee and to store luggage we were charged per luggage. Over priced and basic services provided.

Friends

8/10

Excellent

12 May 2026

Andrea

Great was for a night before our next flight. The staff is is amazing, the food is delicious and the room was ok. Washing machine and dryer broke down but overall we had a good time.

Family

8/10

Excellent

12 May 2026

yvette

The hotel has aged a great deal. Once off the elevator, the smell of aged hits you. Possibly, consider replacing the carpet flooring with something newer. Our room had that dreadful smell as well. Staff, Bar and Breakfast was pleasant.

Friends

10/10

Exceptional

11 May 2026

Glenda

The hotel was clean and well maintained. My only compliant was there was no working ice machine while there. Breakfast was delicious.

Friends_and_family Family

8/10

Excellent

11 May 2026

Ubaldo Enrique

Cobran el parqueo

Partner

10/10

Exceptional

11 May 2026

David

Self

4/10

Poor

11 May 2026

Michel

I'm not picky. I very rarely bad reviews because I'm not picky This hotel was only for 1 night before going on a cruise so my expectations were way low. But the hotel is very bad. The bathroom of the room is terrible, shower head didn't hold by itself, drain was blocked so water wasn't coming out. Vending machines didn't work, tried to get a beer from the bar at the lobby, it took half an hour. It was taking 5 to 10 minutes per customer the guy didint know what he was doing. Staff was unpleasant in general. This shouldn't have the holiday inn banner, it puts them to shame.

10/10

Exceptional

11 May 2026

Larry

Clean room and great staff

8/10

Excellent

11 May 2026

Ashley

Staff was great! The lounge by far was the best part. It was extremely hot on all floors in the hallways similar to that of a sauna.

Partner