Name: Holiday Inn Miami Airport
Address: 1111 S Royal Poinciana Blvd., Miami Springs, 33166, US

Holiday Inn Miami Airport

Miami Area - FL · United States

1111 S Royal Poinciana Blvd.View location

100 reviews shown

10/10

Exceptional

01 Aug 2026

Lavell

Great

4/10

Poor

31 Jul 2026

Lindsay

Very brusque “welcome”, information rattled off at high speed with no eye contact. Unexpected parking charge of $20/day; $100 hold where Hilton charges $50; room key incorrect so I had to return from the 5th floor for re-keying; no breakfast included; really bad overpriced coffee in the cafe served by bored attendant after he finished his lengthy conversation. The barman on the 9th floor made an excellent mojito. Confusing billing.

8/10

Excellent

31 Jul 2026

Andrew

Clean room

4/10

Poor

30 Jul 2026

Michael

They gave us a room with nail sticking out of the floor under the rug, went to the front desk and told them about it and they switched the room and said that we shouldn’t have been put in that room paid $55 to get in early and they said they would refund me because of the room i never receive my $55 refund

10/10

Exceptional

30 Jul 2026

CARLOS

Todo bien!!

8/10

Excellent

30 Jul 2026

Vic

Nice place

10/10

Exceptional

29 Jul 2026

Jennifer Alacar

We love everything about the hotel and staff. We are definitely coming back and stay to this hotel. The staff are friendly, approachable and helpful to us. I will definitely recommend this hotel to my friends and family. Thank you !!!

2/10

Poor

28 Jul 2026

Sajid

Booked the hotel as we needed to travel to Miami unexpectedly due to a cancelled flight, however the flight to Miami was also cancelled. Despite explaining to the hotel, within hours of first booking, why we could not make it to the booking, they refused to refund our money.

10/10

Exceptional

28 Jul 2026

Jose Oriol

Lo que no me gustó que el sábado hubo una actividad y no había Parqueo …. Si están cobrando quien sea el uso deberían priorizar a los clientes.

Pero muy buena atención de todos.

10/10

Exceptional

28 Jul 2026

Afieah

Clean room and facilities - especially the bathroom which is a major plus for me. Very convenient location from airport

10/10

Exceptional

28 Jul 2026

Aneida

The hotel was clean. Everything was fast, easy.. I spent just one night, the bed was confortable. I recomend it!!!

10/10

Exceptional

27 Jul 2026

Allicia

It was great I love how helpful everyone was

10/10

Exceptional

27 Jul 2026

Keaton

It was great!

4/10

Poor

27 Jul 2026

Vanyty

The staff was not welcoming or helpful. The bus that was supposed to pick us Up from the airport was a different color than what was told at the desk. The staff was rude and they charged us thirty five dollars to check in early even though I called to verify and they never mentioned the fee. The restaurant staff was very slow and inattentive. The food was okay. The drinks were watered down. There was no water available at any floor in the vending machines.

10/10

Exceptional

27 Jul 2026

Shayla

Clean room and everyone was friendly

10/10

Exceptional

25 Jul 2026

Trina

Clean, spacious room, comfortable bed, and friendly staff.

8/10

Excellent

25 Jul 2026

Racine

The property was ok the other building needs to be updated

10/10

Exceptional

24 Jul 2026

Patricia

Staff were awesome.

10/10

Exceptional

24 Jul 2026

Kenneth John

Very friendly and helpful staff. Great deal on breakfasts and a comfortable environment around the pool in the afternoon. Enjoyed our stay and big thanks to the Restaurant staff that we met for breakfast each day.

6/10

Pleasant

23 Jul 2026

Ankeet

Property needs renovation. Even though the rooms were clean, the carpets need replacement. Staff was helpful. On site restaurant was very convenient especially on a Sunday evening.

10/10

Exceptional

23 Jul 2026

Nancy

Spacious room

8/10

Excellent

22 Jul 2026

Angel

The room was super clean; they came to clean every day and always changed the towels.

10/10

Exceptional

21 Jul 2026

Lamercie

Awesome, front desk reps very helpful.

Self

6/10

Pleasant

20 Jul 2026

Tyrish

Well it shows different on the app then in person but it was very nice stay we had a great time there.but u have to pay for breakfast

Friends

6/10

Pleasant

19 Jul 2026

Andrew Robert

Family

4/10

Poor

19 Jul 2026

Lynn

Subpar hotel that doesn’t honor the Expedia rate and overcharges customers for standard accommodations.

Friends

8/10

Excellent

18 Jul 2026

Lidice

Very closed to the airport and nice for 2 o 3 days.

6/10

Pleasant

18 Jul 2026

RaeDawn

Budget friendly hotel for quick stop.
The bed sheets were itchy, room not so clean and carpet smell was horrible 😩

Self

8/10

Excellent

17 Jul 2026

latarsha

The staff was really friendly and educated(the ones that spoke english). It was hard to communicate being almost all the staff spoke Spanish and wasn't bilingual. However house keeping broke our toilet tissue holder and said maintainance would fix it. Maintainance nvr came and for 5 days we dealt with an annoying tissue holder that fell off each time you touched it. The sheets were a little dingy. But overall it was a good stay and happy hr $5 drinks were the best. The food was also amazing. I had the fried swai sandwich on asiago bread w lettuce, tomatoes and sautéed onions... mannnnnnn chefs kiss... it was amazing. The fries were cooked to perfection and the homemade honey mustard sauce was amazing. It was paired perfectly with my wings...

Family

6/10

Pleasant

17 Jul 2026

Destinyrenee

It was okay. Older building, ice machine didn’t work on my floor or the one above and below. Drink machines either. Bird feathers in hallway. Staff was great in giving me what I needed. The shower was constantly clogging.

Self

10/10

Exceptional

17 Jul 2026

Flor

Limpio y el staff amable

Self

10/10

Exceptional

17 Jul 2026

Anthony

The location near the airport.

6/10

Pleasant

16 Jul 2026

Angela

Property was just ok staff was very friendly and helpful.

Self

10/10

Exceptional

15 Jul 2026

Yolanda

The staff was nice and super accommodating

Self

4/10

Poor

14 Jul 2026

Russelle joanne

No complementary breakfast, room was not cleaned. Bathroom too small, filthy carpet floor. Very friendly and helpful staff.

Self

4/10

Poor

14 Jul 2026

charles

I didn't get a good vibe.

Partner

6/10

Pleasant

14 Jul 2026

Kimberly

The room lacked outlets to charge electronics. The air conditioner was LOUDER than the airplanes. The room furniture is outdated and heavy. The bathroom was NOT clean. The towels were rough and stiff. This property is old. There are no reasturants nearby so be prepared to pay for food delivery. Shuttle service and location were GREAT! Next time, I will stick with Embassy.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Allan

Great location to to stay for an early flight out!

Friends

6/10

Pleasant

13 Jul 2026

Isabel Carolina

Outdated

10/10

Exceptional

13 Jul 2026

Moneysha

Staff was helpful and friendly

10/10

Exceptional

12 Jul 2026

Ajinkya

Good

Family_with_children

10/10

Exceptional

12 Jul 2026

Raquel Rodriguez

Good

Self

8/10

Excellent

11 Jul 2026

Amy

Clean room. Friendly staff, but very short office/quick grab food staffing.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Angela

Nice hotel! We just stayed there the night before our cruise. It’s 15.00 per person to get a shuttle
From the hotel to the cruise port. Cheaper to get Amber or Lyft.

Family

2/10

Poor

09 Jul 2026

Patricia

When booking breakfast was included upon arrival were told that we will have to pay for breakfast and the kid eats free

Family_with_children

10/10

Exceptional

09 Jul 2026

Carmen

Nice

Family_with_children

10/10

Exceptional

08 Jul 2026

Alennys

Self

8/10

Excellent

08 Jul 2026

Sanaa

10/10

Exceptional

08 Jul 2026

Denise

Enjoyed my stay.

Family_with_children

10/10

Exceptional

08 Jul 2026

Patrick

Short shuttle from the airport. Perfect for a brief stopover when flying in and out of Miami international.

10/10

Exceptional

06 Jul 2026

Jason

The proximity of the hotel to the airport and cruise port was very convenient

Family_with_children

10/10

Exceptional

06 Jul 2026

Brandon

Easy check in. Clean room for our quick overnight layover.

Partner

8/10

Excellent

06 Jul 2026

Dawn

The property overall was clean and the staff was friendly.
The location of the property was good for an overnight stay, however, for a few days or more there wasn’t enough to do locally.

Family

10/10

Exceptional

05 Jul 2026

Rajiv

Resort should serve water at rooms

Partner

10/10

Exceptional

05 Jul 2026

Kristal

I love that there was a restaurant and bar at the hotel so you didn’t need to leave if you didn’t have to. There was airport shuttle available, a gym, pool and laundry room. The housekeepers were great with tidying up the room and changing out the towels. It was an overall great experience.

Family

6/10

Pleasant

04 Jul 2026

Christian

I liked the property had a coffee shop opened till 2am, however the bar closed absolutely too early, at 11pm.

10/10

Exceptional

04 Jul 2026

Freddie

My Son and I, Had a 1 night stay and It was excellent all the way around starting with the customer service, the cleanliness of the room & facilities, restaurant & bar amenities a plus and the 24 hour shuttle bus is awesome. We definitely recommend this hotel to anyone who is passing through Miami.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Milagritos

Our check-in experience was wonderful. The front desk staff was incredibly welcoming, and the person who assisted us was exceptionally kind and made us feel very comfortable.

Unfortunately, our experience on the day of check-out was disappointing. The housekeeping staff entered our room three separate times without knocking. The last time, we believe it was a supervisor, and we had to explain that it was not yet check-out time and that staff kept entering our room. He apologized, which we appreciated, but the situation was still very unpleasant and affected our overall experience.

Partner

6/10

Pleasant

03 Jul 2026

Cherrelle

The property was very convenient and about 5-7 mins from the airport. The staff was great and was very accommodating. The hotel was more older and not as modern and can use some updating. Was a good and quick stay.

6/10

Pleasant

03 Jul 2026

Yailin

El servicio del bar

Friends

10/10

Exceptional

01 Jul 2026

Cedric

Our flight was delayed by 7 hours & we arrived at 4 am. The desk clerk told the shuttle driver to look for us and gave us a late checkout time without us asking. Thank you for being so kind to your clientele. It really relaxed me after such a harrowing experience with delays.

Partner

10/10

Exceptional

01 Jul 2026

Elizabeth

Very clean and spacious rooms. Free shuttle from the airport made everything very easy after a long flight. The staff were helpful, nice and professional. The restaurant and bar upstairs were great. Would def recommend this property

Partner

8/10

Excellent

29 Jun 2026

Margaret

It was okay

Family

10/10

Exceptional

29 Jun 2026

Keith and Ericka

I would definitely stay again

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Kristy

Property was well maintained, room was clean and spacious, restaurant, bar and café available, staff was helpful. We couldn't ask for any more. Would stay again

Family_with_children

10/10

Exceptional

27 Jun 2026

María

Buen servicio

10/10

Exceptional

27 Jun 2026

Rassie

Nice place

8/10

Excellent

27 Jun 2026

Fermando

Hotel close to airport, good for one night

Self

2/10

Poor

27 Jun 2026

Jasmine

Staff were nasty. Description isn’t correct

Family_with_children

4/10

Poor

27 Jun 2026

Amanda

We only stayed one night so we managed. But our room air conditioner smelled so musty and moldy we turned it off for the night and dealt with the hot air.

Partner

10/10

Exceptional

26 Jun 2026

Christiana

The rooms were made well and the shower was super nice, lobby was clean, and staff was super helpful. The only thing I had a problem with was the breakfast, it wasn't bad but it wasn't that great either if that makes sense. Pretty good hotel overall though!

Partner

2/10

Poor

25 Jun 2026

nicholas

Horrible stay. 3 AM firm alarm went off had to walk down the stairwell. Lots of startled people and wait outside for 15 minutes. No one from hotel told us anything then finally people went back to their rooms. No sorry from the location. The room was very outdated and the water was warm at most. Not a good experience at all. Shame on Holiday Inn.

Self

8/10

Excellent

24 Jun 2026

Diedre

None of the vending machines worked. Hotel is a little outdated

Family_with_children

10/10

Exceptional

24 Jun 2026

Jennifer

Room service and cleanliness’s

Friends

8/10

Excellent

23 Jun 2026

Tyrone

The rooms are clean, bed was very comfortable and the staff are very helpful. However, the room seems dated and in need of updating. Location is ideal for short layover.

10/10

Exceptional

22 Jun 2026

Robin

Hotel close to the airport with a great shuttle service! Super bar and restaurant on the ninth floor.

Partner

4/10

Poor

22 Jun 2026

Dustin

The lobby/bar/cafe area on the first floor was dirty and incredibly slow for an order. In the 2nd building the elevator is in need of maintenance as it shakes going up/down. The light behind the mirror in our room smelled like smoke when turned on. To make it all more fun, somebody pulled a fire alarm at 3a and all we were told was it was somebody security was looking for, although there was no security ever seen. The building and environment is quite ran down and in need of a renovation. The bright spot was the on-time driver to the airport.

Partner

8/10

Excellent

22 Jun 2026

Sally

It was clean and the people were nice. Seemed a little out dated. Beds were comfy. Nice folks in restaurant.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Verdell

It was a good stay, staff was helpful.

Family_with_children

10/10

Exceptional

21 Jun 2026

Elonda

This hotel was a nice stay, our flight was delayed a couple time and we called to let them know that we were still coming and they were very understanding. They also have a great little pizza shop and it was delicious and is open late thank goodness.

Family

6/10

Pleasant

21 Jun 2026

Ronald

Everything was great except the curtains don't close so you can't make the room dark. The rooms on the lower floors have a lot of road noise and the tile in the hallways makes foot and wheel suitcase traffic loud. The staff was great the breakfast was great and the property is well maintained.

Self

2/10

Poor

21 Jun 2026

Rebekah

The location was great. However, the AC did not work and after we notified the front desk nothing was done. The room was not well maintained and smelled awful.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Shannon

Room didn't have a TV remote. Asked for it but did not receive. Elevator in 2nd tower was extremely slow and rickety

Partner

4/10

Poor

20 Jun 2026

MARK

I will first say, the staff was excellent. They really do a great job and I commend them for being so kind and helpful. However, this hotel is pretty old and quite frankly, our room was nasty. The carpet was utterly disgusting. I have no idea when was the last time they shampooed the carpet, but walking around barefoot in the room on the carpet, I then went to go in the shower and I had dirt washing off my feet. Make no mistake, while the service is great, the hotel is pretty old and had a funky moldy smell. Should be a $49/night hotel at best. Being a Holiday Inn I expected much more.

Family

8/10

Excellent

20 Jun 2026

Deborah

Kind staff, clean and spacious room. Food choices at the cafe were adequate. (Great empanadas!) Very good as an airport hotel. The plus for us was that the van and front desk operate 24/7, so it was no problem that we arrived after 1 AM. We will stay again.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Ora

Room was clean and staff was good. Cute area in lobby to get food as well as from the 9th floor restaurant for room service.

Self

10/10

Exceptional

20 Jun 2026

Ora

The property was very clean and the staff were great and very professional.

Self

8/10

Excellent

20 Jun 2026

Itay

Very good for short term

10/10

Exceptional

19 Jun 2026

Anthony

Staff was great. Clean comfortable beds enjoyed the stay

Partner

10/10

Exceptional

18 Jun 2026

Patrick

Yes

Family

10/10

Exceptional

18 Jun 2026

Barb

This is an older property but the rooms were clean, the pillows soft, the staff welcoming, the shuttle on time and the price very reasonable. Overall I am impressed and would stay again.

Friends

10/10

Exceptional

17 Jun 2026

Mariano

very clean room , real happy and price was great cant beat it. The staff was far and beyond great

6/10

Pleasant

17 Jun 2026

Kristi

Place is pretty old but clean, and beds were comfy. Staff was lovely.

Friends_and_family Friends

6/10

Pleasant

17 Jun 2026

Jason

First, none of the vending machines were in working order. The extra doors to make parking better were also not working. Though we could park anywhere, we had to walk around the building to get through the front. The televisions were all digital and on satellites, so even using the tv was not good. On top of this, they are holding a 100.00 deposit without notification prior to staying. Not a good stay….

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Felicia

I think they could do better with helping each other out ..Also hotel needs to be remolded carpet was coming up in room

Family_with_children

10/10

Exceptional

17 Jun 2026

Mohamed

Near by the airport