Comfort Suites Miami Airport North

United States , Miami Area - FL
MIAMI, 657 Minola Drive
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100 reviews shown

6/10

Pleasant

26 Apr 2026

Aejona

I’m

Partner

4/10

Poor

25 Apr 2026

Anastacia

The hotel did not have the room that I reserved. They gave me a free upgrade. The room was not cleaned properly on any given day. The room key had to be changed over and over because it stopped working. I was told that someone would come to check the door and nobody ever came.

Family

10/10

Exceptional

25 Apr 2026

Satish

Everything nice. They also had a shuttle to cruise terminals

Family_with_children

6/10

Pleasant

25 Apr 2026

Benjamin

Maintenance is lacking. Staffing was pleasant, but overwhelmed. Elevators were extremely slow, and we found using the stairs to be a better option. Laundry was out of service, so we had to do laundry across the street at the sister property (which was much nicer).

Partner

10/10

Exceptional

25 Apr 2026

Michael

Great breakfast, fast service, clean rooms. Didn't use the pool

Partner

10/10

Exceptional

25 Apr 2026

Iris

Room was clean staff was very professional and handled all my questions and concerns. We will always come back!

Partner

10/10

Exceptional

24 Apr 2026

Brittany

Nice breakfast selection. Walking distance to restaurants. Clean and comfortable.

Family_with_children

10/10

Exceptional

22 Apr 2026

Roxanne

Great stay! Really convenient if you’re taking a cruise too!

Partner

10/10

Exceptional

20 Apr 2026

Barrington

It was nice

Partner

10/10

Exceptional

18 Apr 2026

Barbara

We’ve stayed here a couple of times and it doesn’t disappoint. I would definitely stay again. Room was clean, bed was comfy and staff were very polite.

Partner

10/10

Exceptional

17 Apr 2026

Sara

Breakfast was good and check out was easy

Family

8/10

Excellent

16 Apr 2026

Melissa

Was a great room and hotel

2/10

Poor

16 Apr 2026

Michelle

Room didn’t seem clean. Lamp shade had holes in it. Floors were dirty. Picked this location for the shuttle to the port even though the hotel was packed hotel employees said they only had 1 shuttle to the port! Breakfast was decent kept up stocking the food even as packed as it was!!

10/10

Exceptional

14 Apr 2026

Darnella

Great hotel! Friendly staff, good location, very clean rooms, restaurants and convenient stores nearby. Free shuttle to port.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Julie

Nice Hotel… very clean

Partner

10/10

Exceptional

13 Apr 2026

Alisa

Surprisingly great😃. Free shuttle to both airport and cruise pier breakfast was fine and hotel shockingly quiet. Would stay again!

Self

10/10

Exceptional

12 Apr 2026

Amali

Nice stay

Family_with_children

8/10

Excellent

12 Apr 2026

YUMIKO

I couldn't turn off the air conditioner.

6/10

Pleasant

12 Apr 2026

Tronda

Only stayed for 1 night somewhere to rest our heads and get some sleep

Family_with_children

8/10

Excellent

12 Apr 2026

Jodie

Breakfast was good. The room was clean. Everything was as expected except the shuttle to the cruise port. It was very delayed and the person in charge was vague as to when it would arrive. Many guests were calling taxis/Ubers because they were worried they may miss their ship

Family_with_children

8/10

Excellent

12 Apr 2026

David

Breakfast service was good. Small selection of options, but well presented & cooked. Breakfast area needs to be larger, extremely congested on cruise days, however staff worked hard to maintain hygiene & food choices. Airport shuttle was effective. Overall good hotel, friendly staff

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Melia

Really nice stay

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

Deborah

Great !

Family

10/10

Exceptional

09 Apr 2026

Tyree

I would stay here again very nice property

Family_with_children

10/10

Exceptional

09 Apr 2026

Amy

Room was clean. Complementary breakfast was nice. Shuttle service from airport and to Miami Port next morning was so convenient!

6/10

Pleasant

06 Apr 2026

Renee-Margaret

Very run down broken items

Family_with_children

8/10

Excellent

05 Apr 2026

Howard

The room was clean but the bathroom sink drained real slow and the lamp in between the two beds didn't work at all.

Partner

10/10

Exceptional

04 Apr 2026

Kathy

Great stay before our Icon of the Seas cruise. The complimentary airport shuttle and cruise port shuttle are amazing and so well organized! Breakfast was good. The only caution is not to “buy” the transportation they offer post cruise as the Icon ship offers complimentary bus service to MIA and FLL as long as you register for it. Will stay again if we cruise again!

10/10

Exceptional

03 Apr 2026

Angela

The room was clean and comfortable. The property was nice and the breakfast was good. This was our second time staying there and would highly recommend it.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Patty

Friends_and_family Family

2/10

Poor

31 Mar 2026

Emmanuel

I had an extremely disappointing experience at this hotel and would not recommend staying here.

First, the heating unit in our room did not work at all. My family and I were forced to sleep in a freezing cold room, which made for a very uncomfortable and miserable night. I even suffer from anemia, and being exposed to those conditions made me feel physically unwell and delirious. When I reached out to the front desk, I was told they were unable to switch our room because the hotel was overbooked—something that should not come at the expense of guest comfort.

To make matters worse, after checking out, I realized I had accidentally left behind a pair of size 12 Jordans in the room. Given how unwell and disoriented I felt due to the cold conditions, it’s clear that contributed to me leaving them behind. I called the hotel within an hour of checkout to report it, only to be told by housekeeping that they “did not see them.” It’s incredibly hard to believe that a clearly visible pair of shoes just disappeared. It honestly feels like my property was taken and not handled honestly.

Between the lack of basic accommodations, poor customer service, and the situation with my missing belongings, this was one of the worst hotel stays I’ve had. I would strongly caution others before booking here.

Family_with_children

10/10

Exceptional

30 Mar 2026

Randolph

This was my second stay at this hotel, I can’t comment about the breakfast, because I prefer getting sandwiches from Subway at the street corner.
I had to turn off the AC unit, because it was too cold for me. I like the location, it has been convenient for me and my business requirements. I would stay again.

Self

10/10

Exceptional

30 Mar 2026

Laura

Everything was good except our room some of the plug ins didn’t work and the thermostat was broken. Breakfast was good

Friends

8/10

Excellent

29 Mar 2026

JAKHONGIR

Overall nice place worth the money

Family_with_children

10/10

Exceptional

29 Mar 2026

davia

I stayed at this location prior to my cruise and I also stayed one night after I returned from the cruise. The front desk was always on point very helpful, especially Miss Shadea she was very professional and had some excellent recommendations during our stay. Our rooms were nice and clean. I am personally not a big fan of continental breakfast, but I must say everything was good.

Friends

10/10

Exceptional

28 Mar 2026

anthony

Great service clean room free breakfast was great and shuttle to port

10/10

Exceptional

26 Mar 2026

Jill

Only reason I gave 4 stars on the one is that we were told where to go at the airport for shuttle pickup and it was TOTALLY wrong but other than that everything was good!!

Family

10/10

Exceptional

26 Mar 2026

kendall

Ok place . Breakfast ate is very small . Rooms are outdated.

Partner

8/10

Excellent

26 Mar 2026

Sandeep

Good place if you are staying only for a night

8/10

Excellent

26 Mar 2026

Shannon

Our flight was canceled, so we didn’t get to the hotel until the morning we were supposed to check out. However, the staff could not have been more helpful. She got us into the room for a couple of hours, allowing us to shower and relax a bit before we had to shuttle to our next event. We even had breakfast while there and were really happy with the spread. The airport shuttle was the only snag. We had to wait an hour and 20 minutes before it came and picked us up. Even then, it only stopped because I stepped out into the road to flag it down. Otherwise, everything was great!

Friends_and_family Family

2/10

Poor

25 Mar 2026

Keishay

When we arrived, the hotel and grounds were clean. Staff was friendly HOWEVER the room was completely disgusting! Dust and dirt! Shower had a slow drain. I couldn’t change rooms because they were completely sold out as many other hotels near by plus I came in on a late flight so I was very tired. I ended up sleeping across the bed fully dressed because I didn’t trust anything in that room. The pull out couch was stained with who know what. Just disgusting. Find somewhere else if you can help it! I wish I did! Oh and the gentleman who drove the airport shuttle drove like a bat out of the pits of hell!!

Family_with_children

8/10

Excellent

25 Mar 2026

Shirley

Clean room very nice staff, breakfast ladies excellent

Partner

8/10

Excellent

25 Mar 2026

Gail

It was fine, shows it’s age but all went well

Partner

10/10

Exceptional

25 Mar 2026

Wen Juan

Hope more shuttles to the cruise port.now only one at 12:30 PM

Family_with_children

2/10

Poor

24 Mar 2026

MD Saifur Rahman

Really need to change those carpets!

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Emilia

We flew in the night before our cruise and chose this hotel for the complimentary cruise and airport shuttles.
I was told prior to arriving the shuttle from airport to hotel runs frequently. When reaching the pickup point and waiting for over 15 mins I called the property and they said that it only runs at every top of hour. We waited for 35 mins for the shuttle and thankfully got the last two spots (good thing for lap children). The shuttle should definitely run more frequently due to the amount of people that arrive on different flights.
We arrived to hotel and I had requested a crib in the booking, but apparently after checking it wasn’t in the notes. At that point we were so tired from traveling it didn’t matter.
I was informed that I was charged twice for the stay which happens when booking through 3rd parties and Paola from the hotel billing dept went above and beyond to help me get my refund back after my stay.

All in all the hotel was great and convenient for cruise goers. Breakfast was good and plentiful. Property is clean and well maintained. Staff helpful and present. We enjoyed the outdoor area and pool. I would stay again!

Family_with_children

10/10

Exceptional

24 Mar 2026

Dustin

Breakfast was amazing and the shuttle was very easy

Partner

10/10

Exceptional

22 Mar 2026

Tressa graham

I wish I had the name of the front desk clerk. She worked the morning shift. She was the best. She was able to help all the people in a timely manner. It seems like she was alway there by herself. SHE WAS AWESOME.

Family_with_children

10/10

Exceptional

22 Mar 2026

Candace

Hotel was clean and comfortable!

10/10

Exceptional

22 Mar 2026

diamond

NICE

2/10

Poor

21 Mar 2026

Xavier

4/10

Poor

21 Mar 2026

Kurt

Front desk workers were rude and appeared stoned the night we checked into the hotel. The one woman working the front desk in the morning did great despite all of the traffic and rude cruise passengers that were leaving from the hotel. The rooms are dated, drab, and not welcoming. I would not stay here again.

Family_with_children

10/10

Exceptional

20 Mar 2026

Nathaniel

Nice

4/10

Poor

20 Mar 2026

Mary

The breakfast was decent for it to be a hotel. The night front desk clerk was very nice and helpful with printing things for me. The shuttle bus was the worst ever. Our pickup time was 1230 he didn't arrive until 105. I understand its construction these times should be organized differently. Its a lady who's party was waiting as well and her cruise ship door closes at 2pm. I hope she makes it. The older gentleman who was out organizing the shuttle was telling us all not to worry, but it's hard not to. The

Partner

10/10

Exceptional

20 Mar 2026

Erica

There is a free shuttle from airport, pick up is by baggage claim at door 7. Tip your driver.
Staff is super friendly. Beds are comfy.

Family

6/10

Pleasant

20 Mar 2026

Jacob

Room was very damp/humid (even for Miami) and smelled like a locker room. We arrived late evening and only stayed one night before a cruise, but room quality would be a big issue for a longer stay.

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Narciso Abraham

Luces no encendía en la habitación

Family

10/10

Exceptional

16 Mar 2026

jodi

They were very quick getting our room ready needed an early check in

Partner

2/10

Poor

16 Mar 2026

Jasmine

Thermostat wasn’t working and it was a chilly night

4/10

Poor

15 Mar 2026

Jamie

Smelled like pot, pull-out sofa bed had the thinnest mattress ever, breakfast was decent.

Family_with_children

10/10

Exceptional

15 Mar 2026

davia

I would highly recommend this location.The staff especially the front desk were very friendly and helpful!

Friends

4/10

Poor

14 Mar 2026

Marla

Very expensive for what it is! Everything was old and rusty. Found a cockroach in the bathroom. Not coming back

Family

8/10

Excellent

14 Mar 2026

Jillayne

Easy airport shuttle

6/10

Pleasant

14 Mar 2026

Kathy

The staff was great. Our room was clean but the sofa bed was terrible. It needs a new mattress desperately. No extra blankets . The pool area is nice but needs work. The liner is peeling and the pool was dirty.

Friends

8/10

Excellent

13 Mar 2026

Sandeep

Nice place and staff. Breakfast ok.

10/10

Exceptional

13 Mar 2026

Draper

Very nice clean and safe hotel. Very quick free shuttle ride to hotel

Friends_and_family Family

6/10

Pleasant

10 Mar 2026

Reesa

Reservations for the shuttle to the cruise ships was held during a two hour window which began too early in the morning.
I arrived the day before my cruise and wanted to reserve my spot on the shuttle then but was told I could not, that I had to do it between 7-9 am. Not only did I have to wake up early

10/10

Exceptional

10 Mar 2026

Arsh

Great

Family

2/10

Poor

09 Mar 2026

Stacey

Airport pick up shuttle was ridiculous. Called airport and were told shuttle would be there in less than 10 minutes. Waited almost an hour. Tried to book shuttle to cruise terminal at check in. Was told it was full. They allowed a group of 16 to call ahead and book shuttle. We were told only can book at check in. Manager extremely rude. Manager not helpful at all.

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Kristina

Nice room for a family of 5, good breakfast and a great pool for the kids. We love their free cruise port shuttle and be back next time as well!

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Kristina

Clean room, great pool and a nice hot breakfast. With their free cruise port shuttle this hotel is always our pick before a cruise.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Cory

Comfortable, clean, and great location.

Self

10/10

Exceptional

08 Mar 2026

Karen

Everything was nice

Partner

8/10

Excellent

06 Mar 2026

William

The staff they had was very helpful and polite, just not enough.. one person dealing with check ins, transfers and whatever else is not enough

Partner

2/10

Poor

05 Mar 2026

Danielle

We chose this hotel because of its high rating and the advertised convenience of transportation between the airport and cruise port, but the experience was frustrating and disappointing.
When we arrived at the airport, three hotel shuttles passed us before we could finally get on one. We were also told there was an option to arrange transportation from the cruise port for a small fee back to the hotel in advance, but when we tried to set it up at the front desk we were told it wasn’t available. However at the port we were advised we could have done this for a different price. Because of that, we had to pay for an Uber back.
The next morning, when we attempted to use the airport shuttle, the driver declined to take us and was very rude and unaccommodating.
There are many hotels near the airport, and we chose this one specifically for the convenience of the transportation they advertise. Instead, we ended up paying for several rides that were supposed to be included. While the room itself was clean and comfortable, the poor communication and transportation issues made the stay not worth the hassle.

Family_with_children

10/10

Exceptional

05 Mar 2026

Gladys

Spacious rooms

6/10

Pleasant

04 Mar 2026

Luciana

Friendly staff at the front desk everyone was very helpful.

Family_with_children

10/10

Exceptional

04 Mar 2026

Frederick

Room was large and clean. Free airport and cruise shuttle. Very satisfied.

2/10

Poor

03 Mar 2026

Kary

Dirty hotel.
Rude staff
Breakfast was extremely limited.
Booked this hotel due to a cruise transfer they provide. The transfer was late and we could not get a straight answer of time. It was a free for all mess. The man handling the organization of the transfer was extremely rude and unprofessional. Would not recommend.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Jeffery

Very clean

Family_with_children

10/10

Exceptional

03 Mar 2026

Bhavna

very close to the airport.

4/10

Poor

02 Mar 2026

Jamie

Staff was not kind.
We had to wait for shuttle more than an hour in the airport, end up took a taxi.

10/10

Exceptional

01 Mar 2026

Felix

Clean room

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Martin

The room was clean and comfortable. We loved the free transportation to and from the airport. We will stay here again if we ever come back to Miami.

Partner

6/10

Pleasant

28 Feb 2026

Cynthia

The room had a funny smell, had to take a cold shower on day 1, leaking toilet, and location was a little ways from walking distance to restaurants. The biggest disappointment was the Airport Shuttle. The hotel once they answered the phone gave us conflicting information on where to catch the shuttle. After waiting over 30 minutes we caught a cab. Otherwise beds were comfortable and good breakfast. Excellent shuttle service to the cruise terminal.

Family

2/10

Poor

28 Feb 2026

Cecilia

The room was terrible pull out mattress was nasty , sick was clogged, and was not provided correct shuttle information also when spoke to mgr about shuttle issue mgr stated
Members of my hotel party will be placed on a shuttle to cruise port but actually was not placed on a shuttle after speaking with man who provided shuttle transportation.

Family

8/10

Excellent

28 Feb 2026

Michael

Dated rooms but clean

Breakfast good but packed so busy

No room left on cruise terminal shuttle for me, had to take uber

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Nicole

Rooms are very spacious and clean. They have phenomenal staff on site who are extremely helpful & friendly. I highly recommend this hotel! Would stay here again!

6/10

Pleasant

27 Feb 2026

Deasiah

There was no hot water and the sink in the bathroom would not drain. The breakfast was good. I appreciate turkey sausage being that my family does not eat pork.

Family_with_children

2/10

Poor

27 Feb 2026

Lisa

The bathroom was dirty, walls were chipped, the carpet was stained and filthy. Front staff seemed clueless. We asked how long it would take to get to the port and were told about 20 minutes. In reality with construction the port is 90 to 120 minutes away. The free shuttle was booked. We had to pay for a taxi.

Family_with_children

10/10

Exceptional

27 Feb 2026

Viviana

Cómodo la habitación. Excelete servicio

Family_with_children

10/10

Exceptional

25 Feb 2026

Zhongliang

staff

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Eleanor

Staff was very kind and informative. Room was excellent

8/10

Excellent

22 Feb 2026

Kristen

The staff was great and very helpful. Good amenities. Port shuttle was questionable arrived very late.

Family

6/10

Pleasant

22 Feb 2026

Ashley

When we arrived we were told our room was not available - not a big deal as it was not yet 4pm - but our room was available until closer to 5. The shuttle service to the cruise port checked us in and then left without us. When we spoke to the front desk about getting on the next shuttle they told us to call a taxi. This was our second time staying here and the service and quality has gone down.

Friends_and_family Family

4/10

Poor

19 Feb 2026

Jean Marie

The hotel seemed convenient since we needed a room for four and were only staying one night during a flight transit. However, the cleanliness was below expectations. The sofa bed is well past its lifespan and definitely needs replacing. I only interacted with the lady at the front desk — she was cordial — but didn’t see other staff. Overall, I wouldn’t recommend it for a vacation stay.

Family_with_children

6/10

Pleasant

18 Feb 2026

GEORGE

Breakfast was way below average

6/10

Pleasant

17 Feb 2026

Raymond

Room was average but their “free shuttles” have strings attached.
We booked this location at the end of our cruise so we could spend a day in Miami and be near the airport. When we called to inquire about our shuttle we were informed it was only if we stayed with them prior to and after the cruise. So we had to spend $50 to Uber to them!! Also, their complementary airport shuttle doesn’t work if you have an early flight. Just keep in mind the perks of staying here are only valuable if you can use them. Ask questions prior to booking.

6/10

Pleasant

14 Feb 2026

Laura

Room was spacious and comfortable. Breakfast should go past 9! Shuttle to airport ridiculous the way it is organized and won't match your boarding time.

Leisure Family_with_children

4/10

Poor

14 Feb 2026

Cheryl

Free shuttle took forever. I called and they said itvwas