EVEN Hotel Miami

EVEN Hotel Miami - Airport

United States , Miami Area - FL
Miami, 3499 Nw 25Th Street
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100 reviews shown

10/10

Exceptional

03 May 2026

Norman

We thought we were going to have a long layover, but instead arrived well after 1AM and left hotel at 7AM. Didn't see much of our suite. Clean, comfortable, looking like new. Full kitchen, 1 bathroom double sinks, another 1/2 bathroom, excersise equipment and more. Shuttle is every hour and half hour 24 hours a day. Look for it on arrival level for pickup.
Very close to airport.

Partner

6/10

Pleasant

03 May 2026

Amy

Parking says free online but had to pay and must park curbside and check in first before parking. Asked and pre-paid for king bed room and checked in to a double bed room because they “over sold” my room….rooms are basic and tv screen was blue with no way to fix color in menu. Hotel was quiet and food at the bar was really good. Super close to the airport

Partner

4/10

Poor

02 May 2026

Michael

Bugs in room, pool was nice but never any towels at the pool. Got reamed out when we asked for late checkout. Cleaning women seemed friendly. Food was pretty good.

Family_with_children

6/10

Pleasant

02 May 2026

Kyle

Not exactly pleasant.

Partner

10/10

Exceptional

01 May 2026

Heather

Clean, helpful staff

10/10

Exceptional

01 May 2026

Damion

Cool

10/10

Exceptional

01 May 2026

Ashanti

Hotel is very nice and beds are so soft easily fall asleep, will be back soon

Partner

6/10

Pleasant

30 Apr 2026

Juliana

These rooms do not have a desk chairs. The computers in the lobby area do not work, and there is no functional printer in the entire facility. The demise of this hotel is in the hands of the staff and administration. Ask for desk for twice as promised it - never received. The gentleman at the front desk suggested going to the hotel next-door to use the printer.

Self

10/10

Exceptional

30 Apr 2026

Hemal

Very close to the airport. Staff was very kind and professional. Property and rooms were clean and comfortable at a great rate.

Self

10/10

Exceptional

26 Apr 2026

Nicole

The suite was incredible

6/10

Pleasant

23 Apr 2026

Tyler

Hotel was OK. The room was fine. It's not near anything so if you don't have a car, you don't have choice of restaurants or anything else.

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Chiqui

Staff is very nice. Hotel gets very busy. No restaurant available for lunch and dinner on Monday.

Family

6/10

Pleasant

18 Apr 2026

Roger

Very outdated - that all what I expected from this brand. Will not be staying in another Even

Partner

10/10

Exceptional

13 Apr 2026

Kim

Staff was courteous and professional. The room was clean and many amenities.

6/10

Pleasant

11 Apr 2026

Vera

The property is okay. I think it needs a deep clean from the reception area, the furniture, etc to the rooms. The furniture in the rooms are not clean. Also, there’s too many different scents being sprayed in the hotel it’s a headache. I wouldn’t stay here again. For the price I pod I was expecting a cleaner environment for myself and my son. The breakfast was good.

Family_with_children

10/10

Exceptional

10 Apr 2026

Nicole

Clean. Convenient. Modern vibe. Helpful staff. Comfortable beds and size of room.

Partner

8/10

Excellent

09 Apr 2026

Enrique

Just had an in and out visit but was very good!

10/10

Exceptional

08 Apr 2026

Oran

No lake view?

8/10

Excellent

07 Apr 2026

LYNDA

The staff is super friendly and it's really easy to get to the airport.

Partner

6/10

Pleasant

06 Apr 2026

Janet

Although our room was clean and comfortable, the common areas in this hotel have gone down hill since we stayed a few years back. The floors in the hallways, elevators and carpeted area in the lounge had discarded wrappers on the floor and crumbled foods on them. Also when we arrived to the desk- another customer was complaining about being checked in to a room that was in the midst of being cleaned and he was very annoyed and unhappy-showing us a video on his cell phone of the stripped beds, piles of dirty laundry on the beds instead of a room ready for occupation. Overall, I found the vibe of Health & Wellness absent from this property which was why we initially booked and stayed a few years ago. The online menu for the restaurant on site is not the same as the actual menu we were presented with which had very few healthy options to choose from. Sorry, we will not be visiting again.

Partner

8/10

Excellent

06 Apr 2026

Jerry Warren

Clean hotel with all the amenities - Staff are friendly and professional. Would stay there again.

Self

10/10

Exceptional

04 Apr 2026

GREGORY

Hotel was close to the airport with a shuttle that runs every 30 minutes to the airport. It does get full in the waiting area on days when cruises offload but staff is very tolerant of people just hanging out. There are not many places to eat in the area though so food is limited.

Family_with_children

8/10

Excellent

01 Apr 2026

Kelly

Check-in area was a bit cluttered, but the staff was fantastic.

Partner

10/10

Exceptional

01 Apr 2026

Ursula

Very close to Airport. Bus Terminal in walking distance. Everything was perfect. Restaurant food was also delicious.

Self

6/10

Pleasant

29 Mar 2026

Rachel

10/10

Exceptional

28 Mar 2026

Kimberley

Comfortable stay, well located for the airport and access to public transport. Hotel is about 10 minutes easy walk to the Tri rail station and metro rail station. Would stay again.

Partner

10/10

Exceptional

28 Mar 2026

Carla

Clean room. Prompt airport shuttle to the hotel. Excellent assistance with shuttle to port for cruise boarding.

Family_with_children

6/10

Pleasant

28 Mar 2026

Rolandson

Very clean room and the shuttle service is efficient

Friends

8/10

Excellent

28 Mar 2026

Charmaine Dy

Facilities were good and the place is peaceful.

Self

10/10

Exceptional

26 Mar 2026

Leanne

We arrived late and the shuttle came to pick us up. The room was very clean

Family_with_children

10/10

Exceptional

25 Mar 2026

olivier

I loved the mini gym in the room

Self

10/10

Exceptional

24 Mar 2026

Carrie

Very clean with friendly and helpful staff. It was very quiet and peaceful the restaurant was pricey for the type of food that was served, but overall will definitely stay again

Family

6/10

Pleasant

23 Mar 2026

Jocelyn

Food wasn’t great but not a bad stay

4/10

Poor

22 Mar 2026

Nancy

Lors de notre arriver, la chambre que nous avions réservé a été attribuer à quelqu'un d'autre et le personnel à la réception ne nous ont rien dit et ils nous ont donner une chambre régulière au lieu d'une suite accesible aux personne à mobilité réduite il a fallu que je redescende pour avoir la bonne chambre et ces là qu'ils nous ont dit qu'elle avait été attribuer à quelqu'un d'autre.

Friends

8/10

Excellent

22 Mar 2026

Katrina

Restaurant was clean, and food was decent!

Self

4/10

Poor

21 Mar 2026

Kayla

Nope

2/10

Poor

21 Mar 2026

Shekia

No . Run

10/10

Exceptional

21 Mar 2026

Louis

Great room. Clean. Fresh. Comfortable. Staff so kind.

10/10

Exceptional

20 Mar 2026

Na-Shayla

The staff was amazing! There was a black lady at the front desk that really stood out, I wish I had remembered her name.

Self

10/10

Exceptional

18 Mar 2026

Reinaldo

Cleanliness of room and distance away from places

Friends_and_family Friends

4/10

Poor

17 Mar 2026

Rebecca

I was so grateful to find an available room on a day when thousands of flights were cancelled, but this hotel really needs leadership and training in customer service.

The shuttle driver blew past me at the airport even though I was literally jumping, waving my arms and asking him to stop. A couple down the sidewalk was kind enough to flag him down and let him know he missed me. He then proceeded to yell at me for not flagging him down (I did) and nastily told me I could have waited a whole lot longer if it wasn’t for the other couple. They watched in disbelief, and the driver continued to be rude during the drive to the hotel. At the hotel the girls at the front desk told me my room was not yet available (it was after check-in time) and said “come back later.” I then went to the back of the 30 person deep line and started over. My room still wasn’t ready after going through the line a second time.

Later I went to the bar for dinner. The bartender was perfectly friendly, but wanted me to know that they were all out of chicken. Not a big deal, but since half the menu was chicken-based, I had to laugh.

On the morning shuttle to the airport, a different driver was very curt to everyone and clearly unhappy to be there.

I get it; hotels are understaffed, stranded travelers can be frustrated. But simply being kind or admitting a mistake can go a long way. I have to imagine that this team is not treated well to be so rude to its customers.

Self

10/10

Exceptional

17 Mar 2026

Harold

When you purchase breakfast, you don’t expect a good breakfast it’s usually continental breakfast. But here at Even the Breakfast was great and the staff taking care of your service were very respectful, friendly and accommodating. I will stay there just for that. I had a great stay there. Room, facilities were cleaned.

Family_with_children

10/10

Exceptional

17 Mar 2026

Erik

Great service

10/10

Exceptional

17 Mar 2026

Victor

Great hotel and clean

10/10

Exceptional

16 Mar 2026

JUAN

Very nice and quiet. Staff was very accommodating and friendly.

Friends

10/10

Exceptional

15 Mar 2026

Nayef

Everything was great

Family_with_children

8/10

Excellent

15 Mar 2026

Cassandra

It is worth the money. Clean and very nice

Family_with_children

4/10

Poor

14 Mar 2026

Dereck

Room had a scent when entering, showers were cold , when asked about the water temperature, the staff told me to turn the water off and on, that fixed nothing.
Entryway light was flashing before staying on steady.

It was in a pretty good area.

Friends

10/10

Exceptional

13 Mar 2026

Tori

Room was clean, shower was cold would not get hot, transport from airport was nice, cruise port transfer was available.

Partner

8/10

Excellent

13 Mar 2026

Laura

It was ok.

Family_with_children

4/10

Poor

12 Mar 2026

Patrick

Shuttle from airport hard to get. Instructions say level 2 but it is really level 1. They know but make no effort to change it. Luckily we went closer to the first gate and got in because it was full after the second stop and others had to wait another half hour. Then on the shuttle to the cruise port we found out after we got there that there is no 11am on weekends which made it extremely stressful trying to get to the port on time. Luckily we jumped on the first shuttle that came because it was 15 minutes late (time we didn’t have) and many others had to wait for a second one.

Partner

10/10

Exceptional

10 Mar 2026

LaNece

Very friendly staff, room could be a little more clean but still did the job. Very nice fitness center, super clean pool, and love the water/ ice machine by the elevator. That was very convenient- overall good stay. Love how it’s next to the airport as well, the airport shuttle was great.

Family

8/10

Excellent

10 Mar 2026

Samantha

Overall a nice hotel, nice staff, good food at the restaurant and nice rooms. Nice driver and shirt
Had some trouble with the hot water and water pressure in my room but I’d stay again.

6/10

Pleasant

10 Mar 2026

Karl

If your staff spoke better English my stay would have been better.

Partner

10/10

Exceptional

09 Mar 2026

Charuta Arvind

Great place to stay. Clean and nice.

Partner

8/10

Excellent

09 Mar 2026

Wm.

Clean room... Perfect for cruise people... Shuttle to the port is a big plus

Partner

10/10

Exceptional

08 Mar 2026

Nicholas

airport shuttle was a breeze

Friends_and_family Family

2/10

Poor

03 Mar 2026

Jacqueline

Airport shuttle was great. Got there early after a cruise was willing to pay the extra fee to get my room early the girl at front desk wouldn’t give me that option even tho they offer that option on there website. She said when a room comes available she would call. House keeping came down gave her a list of all open rooms and she still wouldn’t let no one check in. My son was sleeping on the couch in lobby for hours she didn’t care we sat there til 2 and then she finally gave us a room. Will never go back and I go to Miami every year

Family_with_children

10/10

Exceptional

01 Mar 2026

Donna M

The front desk staff were very friendly and helpful in getting our transfers to the port. Our room was very nice and clean and our breakfast was very good and the servers were very friendly and helpful.

Friends

10/10

Exceptional

28 Feb 2026

Linda

The rooms were spacious and very clean. Upon stepping in the hotel the check in desk to the cook. The bartender, the waitress house keeping everyone was so hospitable. The food and drinks were very good. I will definitely be back.

Family

6/10

Pleasant

28 Feb 2026

Amber

Bice room but no hot water. Didnt notice till next morning and was in a rush

Self

10/10

Exceptional

28 Feb 2026

Philip

Clean room good food

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Nicola

+ the room was spotless
+ the restaurant staff are welcoming and friendly
+ the breakfast omelette was delicious and fresh

- the receptionists need training to be more welcoming
- the cheese pizza was basically frozen prefab food

Self

2/10

Poor

28 Feb 2026

Lisa

Dirty!!

Family

2/10

Poor

27 Feb 2026

John

They had over sold the hotel and had no room for us!!! Some employee made a decision to accept more reservations than they had rooms.

Family

8/10

Excellent

23 Feb 2026

Deantre

Clean room, staff was polite, and amenities were ok. I would suggest an additional breakfast option (smaller complimentary breakfast). Overall, it was a nice hotel!

Family_with_children

10/10

Exceptional

23 Feb 2026

John

Great staff, very friendly and helpful

Partner

6/10

Pleasant

22 Feb 2026

Penelope

Very clean, confortable, staff was nice, food I ate was good but a couple of things to improve. There was not drinks of snacks available in the room you need to purchase everything, you had to wait long lines for breakfast and lunch because everything is à la carte and there are not many tables available at the style restaurant. I’m not used to this type of hotel services, usually there are food available where you can serve yourself and more and with more diverse food options.

Partner

10/10

Exceptional

21 Feb 2026

Joey

Mrs. Brown and James T were absolutely phenomenal service !! I will return for sure

Self

10/10

Exceptional

20 Feb 2026

Constance

Staff were amazing, from beginning to end.

10/10

Exceptional

19 Feb 2026

Valeda

The hotel itself was perfect for our overnight stay before boarding our cruise. The only issues we had were with late arrival staff. Not friendly at all when we were trying to find the shuttle from the airport to the hotel. Kept interrupting me and acted bothered to be asked for information on where to find the shuttle. Ended up getting an Uber on our own. Additionally, when we talked in the lobby doors, the ladies at the counter were rude and barking orders at those entering. Again, the hotel was great...service could be drastically improved. Maybe a little reminder to the staff that WE are the customers and should be given a bit of patience and respect when it comes to interactions. Otherwise, I would have given a 5 stars on this one. Your personnel that you hire are your first impression...

Friends

10/10

Exceptional

19 Feb 2026

Charline

Room is cleam, free breakfast was delicious and the staff is most kind and patient

Partner

6/10

Pleasant

18 Feb 2026

Dennis

Wifi did not work, there was also a verizon data outage the day we checked in. Without wifi we were unable to communicate, look up places and navigate the city. One room had workout equipment, the other room did not. When checking in the agent was slouched at the counter looking at her phone. I felt like I was disturbing her. She certainly made me feel like I was bothering her.

Family_with_children

10/10

Exceptional

16 Feb 2026

James

Convient

Self

6/10

Pleasant

16 Feb 2026

Kim

The room was okay but the walls were not sound proof and hall noise was very notieable. The chips I selected for snack were out of freshness date and stale. A better snack selection would be an improvement. Convenient to airport and shuttle was a plus.

Partner

6/10

Pleasant

14 Feb 2026

Rosanna

The room had a funny smell to it..Staff was very nice

Leisure Partner

6/10

Pleasant

14 Feb 2026

Billy

Nice

Business Partner

10/10

Exceptional

10 Feb 2026

Camille

The regular shuttle, with clear information about shuttle arrival and departure, was very helpful. Also super helpful to have reasonably priced self-service laundry on site. It's a very short ride from the airport. Reasonable meal options at the restaurant/bar.

Business

6/10

Pleasant

08 Feb 2026

Deborah

The strobe light for entry way light had to find things in a dim room.

Leisure Partner

2/10

Poor

04 Feb 2026

Kirk

A cold shower is never good. The temp fluxiated

10/10

Exceptional

03 Feb 2026

Asha

The room is very spacious, and spotless. Additionally, lots of towels, so there is no need to ask for addition. The bed was very comfy and coozy. Nice spot definitely I will be back.

Leisure Friends

4/10

Poor

03 Feb 2026

Ashley

Dirty bathroom floor, light switch covers covered in something, pain splatters and rusty hinges. Heat didnt get above 70 degrees no matter how high we set it. The shuttle was on time and front desk staff were extremely helpful and friendly.

Leisure Family

2/10

Poor

01 Feb 2026

Mark

Room was neglected and very dated and old and the internet was in and out heat was on and off

10/10

Exceptional

29 Jan 2026

Jeffery

Nice staff good location.

Leisure Family

10/10

Exceptional

26 Jan 2026

bridget maria pauline

I understand that it was very busy and we couldn’t get into the room earlier. The staff were nice. Hotel was clean and room comfortable. We enjoyed hanging out at the pool but the chairs were few and far between and not in good condition. They ran out of towels at the pool. The food was good but $5 for a small chocolate bar that was stale was a surprise. Overall it was good but didn’t realize it was in the middle of nowhere. The airport shuttle was great and the option to book the cruise shuttle was excellent. I will be staying here again in March .

Leisure Partner

10/10

Exceptional

24 Jan 2026

RICHARD

We very much enjoyed our stay at Even Hotel. Everything was spotless and the room size was fantastic. When we come again your hotel will be our choice

Leisure Family

6/10

Pleasant

21 Jan 2026

LaToia

The room overall was nice but had a few little things that added up to make it fall short of good. The shower had leaks in different spots. One of the reading lamps didn’t work. The staff was friendly but they had technical difficulties so they ended up charging the card I used to hold the reservation versus the one I provided at check in. Unfortunately I went on a cruise after check out so I didn’t realize this until days later.

Leisure Partner

8/10

Excellent

19 Jan 2026

Lynne

Close to airport with covered parking.

Friends_and_family Friends

2/10

Poor

18 Jan 2026

Angela

Please don’t stay there it was absolutely terrible 1=no hot water Luke warm had to change room 3 times till no hot water close to airport but nothing I mean nothing around not is free there don’t go to the lobby it’s cost alot went down to get a cup of coffee in lobby didn’t know you have to buy it I was screamed at by a older lady told her I would pay for it just put it on my bill and she said did you rent a room and I said yes she sai just go back to your room by that time I was oiss and wanted to leave I should have never will I ever stay there again it wasn’t that clean either and also they will take a 100 day to hold too don’t stay here

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Cosilia

The room was clean a well made. The staff was friendly and helpful

Business_and_leisure Self

8/10

Excellent

12 Jan 2026

Timothy B

Nice place we will definitely be going back when we are in Miami

Leisure Partner

2/10

Poor

11 Jan 2026

John

The maid had left the A/C on Miami experienced record cold weather the temperature in the room was 50f the building did not have a heating system

Friends_and_family Family

4/10

Poor

09 Jan 2026

Muneez

Mixed Experience—Convenient Location, But Major Hassles

My recent stay at this hotel was disappointing overall. First, you’ll pay an extra $20 daily for parking—a hidden fee not listed in the booking details. If you choose a “breakfast included” option, be prepared for confusion; the front desk denied mine and I waited 30 minutes for staff to honor what was already paid. Room service was no better; it took three days and multiple reminders just to get fresh towels and cleaning.

The rooms themselves need improvement. There’s a persistent odor unless you keep the air conditioning on, and the water pressure in both showers and sinks is frustratingly low. While the hotel is close to the airport with a shuttle service, the surrounding area is all industrial—there’s not much to do nearby. Watch out for extra charges if you order food from local hotels, as you’ll pay an 8% hospitality fee.

Staff were friendly, but their responsiveness was mediocre at best—I’d rate them a 7/10. Overall, if convenience to the airport is your only concern, this hotel works—but expect hidden fees and a lackluster experience. For comfort and straightforward service, I recommend looking elsewhere. The hassles aren’t worth the price!

Leisure Friends

6/10

Pleasant

09 Jan 2026

David

The airport shuttle drove right by us the first time and we had to phone the hotel to get the driver to return. I would have used the gym, but the water was turned off for 11 AM onwards to 4 PM so there was not enough time to do my workout and have a shower before noon.

10/10

Exceptional

05 Jan 2026

Kelly

Really convenient and very nice!

Leisure Friends

8/10

Excellent

04 Jan 2026

Ekaterina

Clean room with a foam roller ! And good restaurant downstairs
The only thing that sucked is there’s no early check in available at 8 am so we had to go to the beach for 7 hours before we could get keys to the room

Leisure Family

10/10

Exceptional

02 Jan 2026

Alfreda

N/A

Leisure Partner

8/10

Excellent

02 Jan 2026

Oscar

Good hotel, very recommended

2/10

Poor

02 Jan 2026

Jose

My son stayed at this property from December 1 through December 4. Four days after he checked out, the hotel charged his credit card $182.97 with no explanation.

We began calling the hotel on December 8. A front desk associate named Valerie was kind enough to look into the charge but stated she could not see any reason for it. She assured us not to worry and said the amount would be refunded within 2–3 days. That refund never happened.

Since then, we have called the hotel weekly. Each time, we are told we must speak with the finance department. I left a voicemail for finance and never received a return call. On subsequent calls, the front desk transfers us to finance, only for the call to be disconnected or hung up.

To date, the hotel has not provided any explanation or documentation to justify this charge, nor have they issued the promised refund. Because of this lack of transparency and follow-through, we are now forced to dispute the charge with our bank.

This has been extremely frustrating and unprofessional. If you choose to stay here, I strongly recommend monitoring your credit card statements closely after checkout. Based on our experience, resolving billing issues with this hotel is very difficult.

Leisure Family

10/10

Exceptional

02 Jan 2026

Shermegan

Room was spotless and comfortable.

Leisure Partner