SpringHill Suites Miami Downtown/Medical Center

United States , Miami Area - FL
MIAMI, 1311 NorthWest 10th Avenue
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100 reviews shown

10/10

Exceptional

12 Jun 2026

Joshua

You want a nice hotel to stay in this the place good views, plenty of things given in the room and a good breakfast offer for the price you pay a definite recommend for anyone traveling to Miami.

Self

6/10

Pleasant

12 Jun 2026

James

They did not bother to tell me that there was a \"destination charge\" of $25 or a $30 parking fee until I went to check in.

10/10

Exceptional

11 Jun 2026

Vivian

The trip was good

Partner

10/10

Exceptional

08 Jun 2026

Jose

Super amables todo muy limpio y muy agradable la estadia

Family_with_children

10/10

Exceptional

08 Jun 2026

Douglas

Rooms are spacious!

Family_with_children

10/10

Exceptional

07 Jun 2026

Jonathan

Parking was good

Family_with_children

6/10

Pleasant

04 Jun 2026

Angie

Wasn’t thrilled with location or age of hotel. Our room lost ac during the night so it made for a hot morning.

8/10

Excellent

04 Jun 2026

Fred

For a very reasonably priced room, the value was excellent. The rooms were spacious, and the mattress, pillows, and linens were all of high quality. I slept extremely well.

The breakfast buffet was adequate, though not exceptional. That said, they did serve real eggs and sausage, which was appreciated.

My primary criticism is that the property appears to be understaffed, which can result in long waits for service. Lastly, I noticed that the front desk staff, while polite and pleasant, frequently ignored ringing phone calls or appeared to take the phone off the hook when they became overwhelmed or wanted a break.

Self

10/10

Exceptional

03 Jun 2026

Teon

Amazing

8/10

Excellent

03 Jun 2026

Sharon

The night front desk staff was very welcoming. He later came over while we were getting a bite to eat to chat with us.

Friends

10/10

Exceptional

02 Jun 2026

Tania

Although the hotel is not in the very best area, we stayed there because we needed to be close to the hospital. We were pleasantly surprised at how clean and tidy everything was and how great the staff was and courteous. We had read some earlier reviews commenting on the restaurant, but we found it to be quite nice. The food was good. Service was excellent.
But mostly the front desk staff was great. Upon check in everything was explained very thoroughly from the charges that would be on the bill to the Wi-Fi information. And the same when we checked out, very courteous staff.
And in between, we use the shuttle drivers several times and had a great experience with them as well.

Friends_and_family Friends

2/10

Poor

02 Jun 2026

Marielis

El check in era a las 11:00 am y ya desde las 9:30 am la señora de limpieza tocó nuestra puerta lara decirme que ya fuera saliedno.

Family_with_children

10/10

Exceptional

01 Jun 2026

Hirosmar

Lo único que no fue de nuestro agrado fueron las almohadas, deberían de cambiarlas.De resto todo excelente. Tomar en cuenta que el Parkin tiene un costo de 30$ la noche

Family_with_children

8/10

Excellent

01 Jun 2026

Ruben

Breakfast

Family

10/10

Exceptional

01 Jun 2026

Kevin

This hotel was a blessing. Has on site parking. Area not the best but felt safe.

Friends_and_family Family

8/10

Excellent

31 May 2026

Gertrude

Some light fixtures needed to be replaced. Some furniture was a bit worn out and be replaced.

Family

4/10

Poor

31 May 2026

Austin

Serious need of upgrade, old outdated, uncomfortable bed…very noisy! Next to freeway!

Family

10/10

Exceptional

30 May 2026

Aleen

Room was spacious and clean. Very Quiet.

Self

10/10

Exceptional

29 May 2026

Aleen

Clean, renovated, great breakfast

Self

8/10

Excellent

29 May 2026

Konstantinos

The service was great, hotel was clean but area needs refurbishing. Carpets are old and ripped in places, furniture worn down and soiled in certain areas.

6/10

Pleasant

29 May 2026

lisa

My biggest compliant was there is no shuttle not even to the airport, that will be the biggest problem with me not staying there again. But the lady that work that morning was always so wonderful and polite

Friends_and_family Family

4/10

Poor

28 May 2026

Nancy

Staff was rude-and never at the desk when you needed them I inquired about a late checkout I had read online there was an extended checkout for 3pm for an additional cost. I was told no they don’t have it. I went down for breakfast there was nothing but sausage. Just horrible. Carpets were dirty.

Partner

8/10

Excellent

28 May 2026

Jason

Room was clean, front dest staff was friendly and helpful.

Partner

10/10

Exceptional

28 May 2026

Renaldo

Excellent location

Family

4/10

Poor

26 May 2026

Jennifer

For one night the hotel charged a $23 destination fee on top of the Hotels.com advertised price which they said is good towards $23 credit in the restaurant, but then they also added the $23 from the restaurant to my invoice after I checked out. Deceptive pricing.

Self

4/10

Poor

25 May 2026

Vincent

Breakfast is terrible. Staff is unfriendly. Charges fir everything! Parking is $30 ++++++. Last time staying here.

6/10

Pleasant

24 May 2026

BreeAnne

Some of the staff were rude. The ac did not work at all in the room. We only stayed one night so we didn’t make a fuss. We had it set to the lowest setting app night and woke up sweating

Friends_and_family Friends

6/10

Pleasant

24 May 2026

Harry

Property was run down. The lady at the front desk was very kind. We had five in our room, so we were limited on hotels. It ended up being ok, but I probably would not stay there again.

Family

10/10

Exceptional

24 May 2026

Ruben

Problem w A/C but staff remedied quickly with room change
Bed a little uncomfortable and hard
Breakfast was awry
Staff awesome
Shower awesome
Thanks

Partner

4/10

Poor

23 May 2026

James

Breakfast was the best part of the stay.

Partner

10/10

Exceptional

23 May 2026

Victoria

Everything was good

Friends

8/10

Excellent

22 May 2026

Dayanis

excellent hotel near to many activities

10/10

Exceptional

22 May 2026

Shanita

This is a wonderful hotel. Rooms were clean and spacious, parking was convenient and the staff was very helpful. The water pressure was amazing and the breakfast was very good.

Family_with_children

10/10

Exceptional

21 May 2026

Pam

We got a free ride to the baseball game!

Partner

8/10

Excellent

20 May 2026

Diane

Room was clean. Breakfast was good. Convenient to Miami ports.

Self

10/10

Exceptional

17 May 2026

Jaden

Excellent

10/10

Exceptional

17 May 2026

Darwin

The ice machine on our floor did not work.
The staff at the reception was OK. Not very welcoming at all and we dealt with at least 5 different people for the three days there.
Parking was good but expensive.
Bed was nice.
Windows need to be washed! Could not even see out of them very well they were so clouded over.

Partner

8/10

Excellent

16 May 2026

Patricia

We only had a night prior to a Norwegian Transatlantic Cruise. It was all we needed. Great location and cab from airport very prompt! Meal voucher bonus with a great little in lobby restaurant that we enjoyed and saved us heading out again after checking in. Only trouble we had was a shuttle to terminal because of messaging and used husband’s name different and so when they arrived no one knew us…partly our mistake so just a heads up get down half an hour earlier in the lobby so you hear your name. Definitely though we’d return and stay because or piece and location for the cruise.

Partner

10/10

Exceptional

16 May 2026

Candy

The room was super spacious and clean. The customer representative Carlos was simply amazing from checking: and out. I loved the fitness center, the breakfast, the complimentary water and plantains. I had a wonderful night and great experience here at the Marriott.

10/10

Exceptional

15 May 2026

Ashley

Room was clean. Staff was nice.

Partner

10/10

Exceptional

12 May 2026

jennie

Dry good breakfast room had a odor not nice tried another both same odor accessible rooms smelly

Friends_and_family Family

8/10

Excellent

12 May 2026

Terri

Everything was good. Pool was just a small.

Friends

10/10

Exceptional

12 May 2026

Isaiah

I love it they let me check in early since
I had an early flight at 7am i definitely was able to catch up on some sleep

Family_with_children

10/10

Exceptional

11 May 2026

Tammy

Very many ce plus help with transportation

Friends

8/10

Excellent

10 May 2026

Vilmarie

Siento que para ser una extensión de Marriott, hay que darle un poco más de cariño a las facilidades para que haya un balance calidad-precio. Ahora bien, si el objetivo es pasar poco tiempo en el hotel es un EXCELENTE alternativa.

Family

8/10

Excellent

09 May 2026

Patrick

Room was very clean the staff was very helpful and friendly but if you are taking a cruise they do not offer a shuttle they give you a card for this place to call but there prices are outrageous very expensive we just called a uber the food they have for dinner is very disgusting not good at all so definitely go somewhere else the breakfast is ok

Partner

8/10

Excellent

09 May 2026

Bobbie

Great staff and good location for hospital visits. Rooms were old and musty but for the proximity to the hospital and access to parking, I would stay here again. And they gave us a voucher for a drink at their bar which I enjoyed.

Partner

8/10

Excellent

07 May 2026

Courtney

This is the perfect location if you have to go to the hospital or the UM outpatient centers for medical treatment. It was a quick and safe walk to UM from the hotel. There is a parking garage that costs $30 per night. It’s a tight squeeze when driving a truck but it worked. All of the staff were very friendly. I was given a $20 food/beverage credit for each day. This is a basic no frills hotel.

Self

8/10

Excellent

06 May 2026

Antonio

The staff are great and easy to work with especially with making sure your stay is of standard. Thank you!

Family

10/10

Exceptional

05 May 2026

Marcelo

10/10

Exceptional

03 May 2026

Jestin

We really loud our stay at this hotel we would definitely come back. It’s really a good area to stay as it is close by to all the necessary activities near around.

Partner

8/10

Excellent

03 May 2026

Delia

The pool area was too small

Partner

2/10

Poor

03 May 2026

Carrie

This hotel looked more like a hospital than a hotel. It was dingy looking, only six safes in all the rooms. There was nothing around there so you had to eat in hotel which was poor quality food. Amenities were lacking, rooms smelled of mold.
I have always stayed at a Marriot and this was not cheap. Very disappointed that Marriot has their name on such a facility.

Friends

10/10

Exceptional

03 May 2026

Jakayla

Staff was helpful and kind!

Self

6/10

Pleasant

03 May 2026

Rhonda

Hotel was clean. Just needs a refresh.

Partner

10/10

Exceptional

03 May 2026

Nichole

10/10

Exceptional

02 May 2026

Gina

Love the rooms and was easy to park with room key. Fantastic breakfast with a very nice outdoor setting area. Went to a baseball game at Loan Depo Park.

Family

2/10

Poor

02 May 2026

Amanda

Terrible and rude staff

Partner

10/10

Exceptional

29 Apr 2026

ann

Great location with restaurant bar on site. Pool, parking and shuttle bus. Convenient location to many things Miami has to offer.

Self

10/10

Exceptional

29 Apr 2026

Christina

Clean Room, Staff were nice, food was okay, there is. $30 parking fee per night plus parking tax and tax.

10/10

Exceptional

29 Apr 2026

Marrisa

Breakfast was good I didn’t park on the property I was dropped off by Lyft.

Partner

8/10

Excellent

26 Apr 2026

David Claud

The room was nice and the staff were very nice. The location works well as it is close to cruise ports and not far from the airport. There is not much in the immediate area, but not far to get to several nice restaurants, etc. Biggest downside (and only one we noted) was that it is next to the Expressway and there is a lot of road noise all night.

Partner

10/10

Exceptional

25 Apr 2026

Xiaorong

All are wonderful! I am extending my stay

Self

2/10

Poor

25 Apr 2026

natasha c

It really smelled horrible on the fourth floor. We complained several times. This hotel is used for medical purposes such as dialysis BBL’s and other medical purposes. It smelled like a nursing home in a hospital. We stayed here before our cruise. A lot of service people/workers going to other jobs. Come in to get coffee and food so you don’t know who is hotel staff/guest I would not stay here ever again a roach was seen at breakfast.

Friends

6/10

Pleasant

24 Apr 2026

Matthew C.

Fresh yes
Safe parking yes but parking was way too expensive

Partner

10/10

Exceptional

23 Apr 2026

Hal

Breakfast excellent. A/c good

10/10

Exceptional

22 Apr 2026

John

Yes

6/10

Pleasant

22 Apr 2026

Candace

The guy at the counter was very rude. I called from my room to ask him about the shuttle to the port and he said it was only if you booked their package and hung up on me. No further details or nothing, no good-bye!

4/10

Poor

22 Apr 2026

Alexis

I didn’t get the room i booked when i arrived at the hotel. I wasn’t even told that my room was being switched. The front desk receptionist did not communicate this to me before assigning my room and giving me a key. I was told only once i came back downstairs to ask why i wasn’t given the room i paid for. The hotel room also had an odor.

Partner

10/10

Exceptional

21 Apr 2026

Marcia

All the hotel staff are very friendly and helpful.

Partner

8/10

Excellent

20 Apr 2026

Karen

Good breakfast. Excellent staff at front desk. Shower and toilet are separate rooms. Only complaint is lighting in sink/shower area. Too dim for my taste.

8/10

Excellent

19 Apr 2026

Chris

Friendly staff. Needed to ask for several items and the door handle was a little wonky. Overall very good though.

4/10

Poor

19 Apr 2026

Linda

The room is very dark with extremely poor lighting. The room is also very dated. The staff is very nice and helpful. The breakfast selection is good but the skim milk dispenser was broken so I couldn't have coffee.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

John

Poor facilities and nowhere close eat, on site dining is very poor indeed,
Staff were good just needs some refurbishing and improved dining

Partner

8/10

Excellent

18 Apr 2026

Robin

Everything was great. The location was a little ducked off. But very close to shopping, food, and vibes

8/10

Excellent

17 Apr 2026

Frank

Hotel was fine and the staff was very accommodating.

Self

10/10

Exceptional

17 Apr 2026

Lawanna

Did not have breakfast

Partner

8/10

Excellent

17 Apr 2026

Stuart

Breakfast was good, lobby was nice and rooms are ok but a bit run down. The floor we were on wreaked of urine though. Not sure the cause, but it thankfully didn’t extend into the room

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Ashley

Love it

6/10

Pleasant

17 Apr 2026

John

not pleasnt

Family

6/10

Pleasant

15 Apr 2026

Leandro

Clean room , good breakfast
Staff not so good

Family_with_children

2/10

Poor

14 Apr 2026

Raven

There were 2 roaches in my bathroom

10/10

Exceptional

14 Apr 2026

Charles

A good stay

Family

10/10

Exceptional

14 Apr 2026

Carrie C

Very good

8/10

Excellent

13 Apr 2026

Jordan

Good location if needing easy access to Jackson hospital - not much around for food or entertainment. Beds are comfy but only changed every 2 days.

Family_with_children

2/10

Poor

12 Apr 2026

Stacey

Customer service was awesome. The room linen was not clean. Had to call and request clean bedding.

Family_with_children

6/10

Pleasant

12 Apr 2026

Vivian

Where do i start. Soon as we was getting ready for bed the fire alarm came on. So we had to evacuate. Nobody gave us no details on what happened. We had to ask the fire fighters for information. We was outisde in the rain for atleast a hour and a half. Other than that , the breakfast was good. Its not a bad hotel, just alot of traffic coming in and out.

Family_with_children

6/10

Pleasant

11 Apr 2026

Deborah

The AC was less than efficient. When it ran it was comfortable bit when it shut off it quickly got very stuffy in the room. The web site stated cruise shuttles available but the hotel staff wouldn’t do anything but give you a card with phone numbers. When I tried to book, the price showed $75 each for a 3 mile ride.

Family

10/10

Exceptional

10 Apr 2026

Daniel Abdon

Easy to get in and out of, clean rooms and friendly staff.

Self

8/10

Excellent

10 Apr 2026

LINDA

Room AC cooled facility. Room very dark, but nicely appointed.
Breakfast: the toasters were no operational. The breakfast sausage was awful.. like ground oats. Powdered eggs were ok.
Excellent burger& fries and ok meatball appetizer in bar the night before. The bartender was taking orders, mixing drinks and delivering food. She did a great job, but was running to keep up.
The desk staff was excellant too.

Partner

10/10

Exceptional

08 Apr 2026

Diana

Estuvo bien solo que no me han devuelto el depósito

2/10

Poor

07 Apr 2026

Yoel

Do not try this place.
Terrible!

10/10

Exceptional

07 Apr 2026

Maelouise

What a great place to stay close to the Miami medical complex. Walking to the nearby hospital was easy and felt safe. The room was comfortable, clean, and quiet. The contiguous garage was easy to access and had many available spaces. One highlight was how friendly and supportive the other hotel guests were. All-in-all a good experience and I highly recommend this property!

2/10

Poor

07 Apr 2026

Ajay

The bathroom flush wasn’t working, the hotel smelling like foul gas.

Friends_and_family Friends

2/10

Poor

06 Apr 2026

Bernadette

Room seemed dirty and very outdated!

10/10