Name: Red Roof PLUS+ Miami Airport
Address: 3401 Northwest Lejeune Rd, Miami, 33142, US

10/10

Exceptional

17 Jul 2026

MIGUEL

Staff it's not polite . It seems people pressed by the time

Self

8/10

Excellent

17 Jul 2026

Rolando

Short stay. No complaints

Self

2/10

Poor

17 Jul 2026

lee r

The whole place is run down and has a insect problem. They make you pay for security thats non existent. Staff is useless they tell you that you cannot get towels because room services are closed you cant get quarters for their outdated washing machines.
The whole place needs to be shutdown will never stay here again as it was a horrid experience

Family_with_children

10/10

Exceptional

16 Jul 2026

Robert

Despite being right on the aircraft departure path, the hotel was very well soundproofed and we did not hear aircraft taking off every 45 seconds

Partner

10/10

Exceptional

15 Jul 2026

William

Easy and friendly check in

2/10

Poor

15 Jul 2026

Pablo

Muy sucio ni limpiaron el cuarto estuvimos dos días y no limpiaron el cuarto

2/10

Poor

14 Jul 2026

Michael Lamont

We did not like the cleanliness of the room.

Family_with_children

10/10

Exceptional

14 Jul 2026

Pedro

Ok

Self

8/10

Excellent

14 Jul 2026

Charesca

If they had breakfast and airport shuttle as described on expedia, I would give them I higher rate.

But the description of breakfast and shuttle service was misleading.

They don't give those services anymore

2/10

Poor

13 Jul 2026

Mya

The room had roaches the comforters were dirty

Family_with_children

8/10

Excellent

13 Jul 2026

Sarai

Bueno

Friends

2/10

Poor

12 Jul 2026

Taylor

please NO MATTER WHAT, don’t do it. please find somewhere else. anywhere else would be better. i still have nightmares.

Partner

2/10

Poor

12 Jul 2026

Rayneris

Nunca me rente cancele la reserva y no me han devuelto nada

Partner

2/10

Poor

11 Jul 2026

Agustin

This hotel is in desperate need of renovation in all aspects, the front desk staff originally was kind upon checking but the overnight front desk was absolutely unhelpful. My entire stay was ruined simply from a lack of urgency by the staff and everyone involved in the matter, I was locked out of my room around 12am. The door battery died due to lack of preventative maintenance, I went ahead and proceeded to the desk and explained the matter to the agent and his response was to make a new key. After then again going upstairs knowing the battery was dead in the door the key did not work, again heading back downstairs to re explain the entire matter to the agent. He said he would call security to go upstairs and open the door ( 12:30am ) at that point. I then sat waiting outside by my door for about 45 minutes and nobody came. I then again went downstairs and the agent told me he messaged security and they were busy with other guest, I told him it’s been 45 minutes since the last time and Im just trying to go to sleep. He then felt threatened by me and I then explained to him the police will be involved in the matter if by 2am they don’t open the door. Well Expedia doesn’t have enough characters to finish the story but I ended up being locked out till about 6am because nobody onsite knew how to open a door with a dead battery and maintenance would not arrive till 7am. Indeed the worst experience I’ve had in a while coming from someone who also works in the industry.

10/10

Exceptional

11 Jul 2026

Bradley

Great for the price.

Self

8/10

Excellent

10 Jul 2026

Jonnie

Room had a bug in it, switched my room and was happy with that one. Close to airport which is a plus.

6/10

Pleasant

10 Jul 2026

Marlon

Soon as I got the key for the room..the door would not open. Maintenance came to fix the door..which interrupted my fiance getting relaxed and rest. Door key never worked even after removing the panel for the electronic key..asked to switch rooms after waiting for them to fix the door..All this before I even put the dam luggage inside.
Switched to room across from it..and even before checkout..the door never locked

Partner

10/10

Exceptional

09 Jul 2026

Richard

Bueno

2/10

Poor

08 Jul 2026

Monique

The bed was dirty sheets wasn’t clean and my son face broke out

Family_with_children

2/10

Poor

07 Jul 2026

Javilet

When i got to the lobby i had to wait an hour to get a room. While waiting i sat on the sofa, and started to feel super itchy. I got up and noticed I had bumps behind my leg. Any way during my stay at night I couldn’t sleep because I kept feeling something itching. I had 6 bite marks on the back of my legs. I didn’t see anything, nor did I try to investigate what it was. I spent my whole time inside, so I knew it wasn’t mosquito bites . I believe they have bedbugs. Someone must have brought it over to the motel. Never again

Partner

10/10

Exceptional

07 Jul 2026

Eduardo

Greate at all

Self

10/10

Exceptional

07 Jul 2026

Elizabeth

Good

10/10

Exceptional

07 Jul 2026

Minerva

Everything was perfect and nice staff was very nice

Friends_and_family Friends

2/10

Poor

06 Jul 2026

Nicole

I had to wait over 1 hour to get checked into a room that was booked through hotels.com. The room was disgusting and filthy. My family and I went to our room and there immediately had to check out. The property refused to give me a refund. We were just looking for a place to sleep before went on our cruise the following morning. Do not stay at this property.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Ermis

Muy limpia la habitación, muchas gracias

Business

2/10

Poor

06 Jul 2026

DeAndre

I saw a roach and the room had visible water damage. You could feel the dampness in the room

Partner

2/10

Poor

06 Jul 2026

Jose

I would not recommend, the room smelled awful , it had a roach in the room with old candy wrapper on the bed and the floors were sticky and not clean , the whole room / property looked like it needed a deep cleaning and maintenance. And to top it off there were prostitute in the front of the building . I had to book else where for me and my family .

Family_with_children

2/10

Poor

06 Jul 2026

Sophia

Housekeeping guy came in my room early in the morning while I was naked sleep without any consent

Pet

2/10

Poor

05 Jul 2026

Annie

En la madrugada se sentían pasos por todo el pasillo nos intentaron abrir la puerta de la habitación por la madrugada y habían personas con muy malos vicios todo una pesadilla

Partner

10/10

Exceptional

05 Jul 2026

Jessica Del

Great staff and clean room

Self

10/10

Exceptional

05 Jul 2026

Jorge

En general estuvo bien..
Lo importante es que están limpio

Business Family

10/10

Exceptional

04 Jul 2026

Jackeline

Everything went well, great location it served the porpoise.

Family_with_children

2/10

Poor

04 Jul 2026

Anyelina

Mala atención del receptionista, suciedad en el piso, el asensor, y la zona donde estaba el cafe muy sucia, el techo de la habitación una parte suelta. Muy Clarooo para lo Que ofrece las installations del hotel

Partner

6/10

Pleasant

04 Jul 2026

Shakeria

I needed a 1 night stay, it did what it needed to do. I would go back again

Partner

8/10

Excellent

04 Jul 2026

Odette

From desk service need more professional

Partner

2/10

Poor

04 Jul 2026

Jose Alberto

En el anuncio te dicen que el estacionamiento está incluido, pero allá te lo cobran adicional

Partner

8/10

Excellent

03 Jul 2026

Samatha

It was ok

Family

4/10

Poor

02 Jul 2026

Gina

El aire acondicionado estaba muy sucio y salía como polvo olía mal sorry pero era feo el olor

Family_with_children

2/10

Poor

02 Jul 2026

Fabiola

The whole place smells bad.
The carpet throughout the hallway smells bad. Only thing they have good AC.

Self

8/10

Excellent

02 Jul 2026

Giria

Me gustó que me sirvió para lo que necesitaba no me gustó que no estaba tan limpia como esperaba

Family_with_children

2/10

Poor

01 Jul 2026

Roberto

ROOM WAS CLEAN, BUT WORST EXPERIENCE WITH HOUSEKEEPING IN THE MORNING, THEY WERE KNOCKING ON ALL DOORS SINCE 8AM. KNOCKED MORE THAN 7 TIMES TO SEE IF WE WERE OUT, MAKING A LOTTTTT OF NOISE WHILE CLEANING NEAR BY ROOMS. ALSO POOL WAS EXTREMELLY DIRTY, THE ONLY GOOD THING THIS HOTEL HAD WAS FRIENDLY STAFF AT THE FRONT DESK AND DESCENT BEDS. THATS IT

Partner

4/10

Poor

01 Jul 2026

Jerry

The room was not clean at all and there was s bad small in the room. The tables in the room all some kind of glue like stuff on the them. I had sent message regarding the shuttle but know response was received. At the lobby when i ask about shuttle i was told that the service was stop a while ago. Furthermore it was mentioned that there was shuttle which mentioned their name on it but it was actually for the hotel next door and they are not accepting guests from the red roof plus.

Partner

2/10

Poor

01 Jul 2026

Wilfrido

They overcharged me

Partner

6/10

Pleasant

30 Jun 2026

Kisha

The staff was very friendly. Unfortunately the rooms need a major update. Our first room smelled like mold. The front desk clerk moved us to a new room and was apologetic but that room smelled also (not as bad as the first). The owners of this “hotel” really need to put some TLC into it.

Family

4/10

Poor

30 Jun 2026

Wessam

The room 240 had a strong mold smell. Hallway carpet is very old and stained. WiFi in the room is so weak and disconnects frequently

Self

10/10

Exceptional

30 Jun 2026

Jessica

Great place loved it

2/10

Poor

30 Jun 2026

Sonya

This is the worst place I have ever stayed! Don’t stay here the rooms are filthy and the staff are not nice! Avoid at all cost pay a little more and go next door! The rooms are so nasty I wouldn’t even unpack my stuff or take a shower! So gross!!! We packed our stuff and went next door where the rooms and hotel was very clean!!! Waiting on my refund!!!

Family_with_children

10/10

Exceptional

30 Jun 2026

Miguel

La Habitación donde me hospedé en la 321 fué excelente perfecto mejor imposible, la misma estaba full impecable y estaba bién equipada, se los recomiendo para toda la familia y amigos el hotel 🏨 esta super cerquita del aeropuerto internacional de Miami, el hotel 🏨 tiene su buena piscina para bañarse, tomar sol 🌞, refrescarse del calor tan fuerte que hace en Miami florida.

Por otro lado lo que no me gustó es que no hay para desayunar, no hay para almorzar y no hay para cenar debería tener ese servicio para todos sus huéspedes, ojo 👁 👀 si llegan a implementar el servicio de restaurant tiene que tener excelente precios con todas las comidas y bebidas no puede ser tan costoso porque esa no es la idea tienen que tener paquetes de reservación con las habitaciones y con el desayuno, almuerzo y cena incluidos ojalá y le pongan servicio de restaurant.

Self

2/10

Poor

30 Jun 2026

Elizabeth

Our flight was delayed so we didn’t get there until midnight on a Friday. There were 5 people in front of us who had already been waiting an hour to check in before we got there. We ourselves waited an hour (still not even close to be next in line to check in) and in that time, 3 people who had already been staying there came down to complain about their rooms.(sink wasn’t working, shower wasn’t working, floor was soaking wet, trash, dirty slept in un-made bed) The front desk person stopped checking everyone in to switch these guests out for different rooms. Then one of the guests who was in line before us, came down and THEIR room was a disgusting mess. (Pee on the floor, poop in toilet, trash in garbage, pillows where wet). At this point we had been there for an hour and a half still had 3 people ahead of us. After now hearing 4 people needed new rooms, no light in site of getting a chance to even see our room, we left. Was told we couldn’t get a refund or cancel until Monday when someone else would be in. Now can’t get ahold of anyone.

Partner

10/10

Exceptional

29 Jun 2026

Nora

Volveré siempre que venga a Miami 😉 Hermoso lugar parqueadero seguro , buenas instalaciones 👌

Family_with_children

10/10

Exceptional

29 Jun 2026

Celeste

I was traveling with pets so the room and the property were great for my purpose and since the pups were flying in charter in Amerijet from the Caribbean, it was super conveniently located. Easy Uber to my favorite restaurant as well, so overall great location.

Pet

2/10

Poor

29 Jun 2026

Neybel

Habitaciones descuidadas, mal olor

Family

6/10

Pleasant

26 Jun 2026

Yamilet

My room was dirty and there was a water leak in front of the fridge, but I knew what I signed up for, no complaints. For a solo trip is worth the money. Bob was nice at the front desk. Loved seeing the airplanes, the cats in the back! This hotel has everything you need too! Thanks!

Self

2/10

Poor

23 Jun 2026

Annette

The first room was dirty, the toilet was stopped up and it smelled like smoke. I complained and was put in another room which wasn’t much different from the first I will not recommend this hotel to anyone

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Alexander

👍A1 travel stop while I’m here.

Self

8/10

Excellent

22 Jun 2026

Grace

Clean room, helpful staff.

Business

10/10

Exceptional

19 Jun 2026

luis

Good place

8/10

Excellent

17 Jun 2026

Anil Kumar

Good

Partner

8/10

Excellent

15 Jun 2026

CLAUDIA

Rooms need a refresh especially the carpets. Parking is charged nightly!

Partner

4/10

Poor

15 Jun 2026

Seth

Night worker was focused on other things instead of helping customers

Family_with_children

10/10

Exceptional

13 Jun 2026

Omar

Great place to stay and affordable prices, thanks

10/10

Exceptional

13 Jun 2026

Henry

Good services

2/10

Poor

12 Jun 2026

Luis

Rooms smell old and moldy, more like a motel not a hotel . Would not recommend.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Omar

.

Self

6/10

Pleasant

10 Jun 2026

William

Should of stayed somewhere else

Partner

4/10

Poor

09 Jun 2026

Haresh vishindas

There was shuttle and it's so close to airport no complimentary water not a single bottle. I stayed before it's wasn't so bad before but now I was so disappointed by animities....

Family

2/10

Poor

09 Jun 2026

Dora

Staff at front desk was rude unhelpful unpleasant unprofessional

Partner

2/10

Poor

08 Jun 2026

Enrique

The hotel is awful; I had to change rooms four times. There were issues like the AC or TV not working, a clogged bathtub, and an entrance door that wouldn't open—every room had different problems—plus I had to pay for parking.

Partner

10/10

Exceptional

06 Jun 2026

Jill

Considering how close it is to the airport, you can barely hear the flights taking off and landing.

Friends

2/10

Poor

04 Jun 2026

Tenicia

The room I paid for was horrible, reeked of mold, the bathroom ceiling and door was molded. Pet hair and human strands of hair were everywhere. Live and dead roaches were in the room. I made a complaint with the firing desk and was giving another room, which made no difference because it had all the same issues with an added issue of the ceiling falling down. I checked out soon as I seen how bad it was, found another. I would not recommend this hotel to anyone, it needs to be torn down and remodeled.

10/10

Exceptional

04 Jun 2026

Isaias

Muy buenos servicios

Family_with_children

10/10

Exceptional

03 Jun 2026

Ana

Excelente

Partner

10/10

Exceptional

30 May 2026

Tammy

Nice for overnight stay

Partner

10/10

Exceptional

30 May 2026

Robert

Property was good. Good food options. Cruise parking and shuttle is great for additional fee. Rooms are clean but a Lil beat up

Friends_and_family Family

8/10

Excellent

29 May 2026

Selena

The location was good for what I needed

Self

10/10

Exceptional

29 May 2026

Elvis

Good

Family

2/10

Poor

28 May 2026

Deborah

We had a roach in our room, we called the front desk to let them know and they changed my room. Need to change the curtains in the rooms. And update your linen for the beds.

Partner

10/10

Exceptional

24 May 2026

Deisy

Todo excelente sólo como sugerencia deberían cambiar los aires acondicionados el resto excelente gracias por la acogida felicitaciones

Self

8/10

Excellent

24 May 2026

Tamara

Excellent short term stay hotel. Close to the airport and shuttle services, great dining options in the hotel and in the area, staff was helpful, rooms comfortable.

This was my second time using the hotel and it was worth every penny! Thank you for a great experience.

Business

2/10

Poor

19 May 2026

diego

I killed 18 cockroaches in 3 days... not to mention that they never swept the floor (I left two dead cockroaches on the floor on purpose, and they stayed there until I left).
I suppose... that's what happens when the price per night is cheap.

Self

4/10

Poor

18 May 2026

Milagros

Unclean room. Hairs everywhere. Dirty floors.

Pet

4/10

Poor

18 May 2026

Honor

Surprised by the food and “store” amenities options. The staff was great. I wasn't expecting much in terms of updates and cleaning. However, the black mold in various parts of the bathroom and what looked to be rusting along the door is a huge no, never again, no thank you.
The Pool area could use some attention, like cleaning the tables.

Family

10/10

Exceptional

18 May 2026

Artavias

Good stay

4/10

Poor

18 May 2026

Karl

Flooded
No tissue
No coffee

Partner

8/10

Excellent

18 May 2026

Benjamín C Rivera

Es bueno para una o dos noches para esperar por algún viaje o crucero

10/10

Exceptional

17 May 2026

Airriana

I loved everything! Wish the laundry was a little more convenient (No change machine nearby), but other than that the property was as awesome! Would definitely book again.

Family_with_children

2/10

Poor

16 May 2026

AbdulAziz

I have been to the hotel over 10 time while passing through Miami. This is the first time I had such an experience. After I undressed to have something to eat, there was something walking on my leg. It was a cockroach, therefore I request a change of Room. The attendant happily change my room. I woke at 3 AM to get ready to leave and there were cockroaches walking all over the floor. I think we double booked on that night.

I took photos and I hope this never happens to anyone else.

Self

10/10

Exceptional

16 May 2026

Jose

We’ve booked this hotel many times for our employees because the service is consistently wonderful. This trip we had a minor issue (our fault, not the hotel’s), and the manager, Gianni, went above and beyond to help us. She handled everything quickly and kindly. We truly appreciate the team here and would absolutely recommend this hotel.

Business

10/10

Exceptional

14 May 2026

Eric

Great hotel with excellent conditions all the way around.

Partner

10/10

Exceptional

12 May 2026

Miguel

Muy buenos

Partner

2/10

Poor

12 May 2026

Felicia

I don’t normally leave reviews and I am conflicted…. Because I love the staff but the property not so much. Number 1, why do I have to pay $16 + to park my car 24 hours in a fenced in area that I need a working room keycard to gain entry, after putting a $100 hold on my card. Doesn’t make since, I can see if it was a open parking area. Number 2, I hope your not a light sleeper because it is directly under the runway of the airport and Number 3, I killed 3 roaches in my bathroom and sink area in a 24 hr stay. I let the front desk know and they apologized 😒..I ask guest next door and they said they had a one in their room… I ask some other guest in the lobby and they said they had none… maybe that’s a 3rd floor issue or a issue in the building behind the pool, which where I was. It was affordable under the circumstances but I was not happy glad it was only for one night, but they need to do better.

Self

6/10

Pleasant

10 May 2026

Patricia

TV remote did not work. It took a while to get another one the next morning.

Partner

10/10

Exceptional

10 May 2026

Leosdany

Excellent

10/10

Exceptional

09 May 2026

Kiara

Me gustó que el parking fuera con acceso controlado

Family

4/10

Poor

09 May 2026

Kathie

Staff was great but the property and furnishings were terrible. The owner needs to put a little money into replacing the dirty, dated, worn out lobby furniture.

Partner

8/10

Excellent

09 May 2026

Josline

Clean room

Partner

6/10

Pleasant

08 May 2026

jennifer

I got there early due to coming off the cruise ship and I had to wait 2 hours until I could check in and then the lady at the front desk was not very helpful or friendly,,

8/10

Excellent

07 May 2026

Ryanda

Staff can be a little more helpfull to order food off site

4/10

Poor

06 May 2026

Ana

Organization and front desk is terrible

Family

10/10