Name: Hilton Miami Airport Blue Lagoon
Address: 5101 Blue Lagoon Drive, Miami, 33126, US

Hilton Miami Airport Blue Lagoon

Miami Area - FL · United States

5101 Blue Lagoon DriveView location

100 reviews shown

10/10

Exceptional

27 Jul 2026

Michelle

Loved this hotel. Will stay there again! It's right on the water, too.

10/10

Exceptional

26 Jul 2026

Denise H

Staff was very friendly and helpful. Room was clean. Just what we needed for the night.

8/10

Excellent

26 Jul 2026

Matthew

Rooms were clean and staff were courteous. Property was in a great location.

10/10

Exceptional

26 Jul 2026

Marjorie

My favorite place to stay in Miami, FL.

10/10

Exceptional

26 Jul 2026

Niurka

Hi, All was excellent!

10/10

Exceptional

25 Jul 2026

Deliah

Wonderful hotel

10/10

Exceptional

21 Jul 2026

ALISON

It was good location definitely a hefty upcharge to check in early $80 plus tax. Definitely some construction in lobby but other than that good for its price

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Jerry

They was very accommodating

Self

10/10

Exceptional

20 Jul 2026

Tania

Clean room and great staff

Self

10/10

Exceptional

19 Jul 2026

Shemetria

😍

2/10

Poor

19 Jul 2026

Tianiq

The breakfast was terrible . Potatoes cold eggs no taste . Only one washcloth in the room we called to ask for more no answer my mom had to go down and get and they say housekeeping would bring it we waited like 2 hours to get them calling the phone no answer . This my first time leaving a review to any hotel it was very terrible I would never go back there ! I’m always please with my hotels but this time I wasn’t at all

Family_with_children

10/10

Exceptional

17 Jul 2026

Taniyah

best place to stay if u have a cruise planned .

Friends

10/10

Exceptional

16 Jul 2026

Bobbie

Beautiful Scenery! Great location! There is some renovations going on. When you look past the construction! It’s perfect for the price.

Family

10/10

Exceptional

14 Jul 2026

Dixie

My stay was The breakfast was awesome

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Andrea

They did not tell us when reserving a room that they were under construction and you had people working from 7 AM making noise so we could not sleep in. Then the elevators would get stuck with guest in it or not work at all. But the cherry on top was the staff kept throwing blame on each other when we called for a room to be cleaned. The four nights that we were there, our room was never cleaned and we had to keep demanding for clean towels. We were drying ourselves off with pool towels at this point.

Partner

10/10

Exceptional

13 Jul 2026

Mariah

My flight was delayed several times and didn't arrive until after 1 am but the staff were understanding and got us checked in and a shuttle to take our flight the next morning.

Family_with_children

10/10

Exceptional

13 Jul 2026

Hollen

Poolside food was amazing

10/10

Exceptional

13 Jul 2026

LESSIEAN

The ambiance was superb

Family_with_children

8/10

Excellent

12 Jul 2026

Raymond

The hotel is currently under renovation. So not all areas are accessible. They did a good job serving all guests with these renovations.

Partner

4/10

Poor

12 Jul 2026

Alejandro

AC was not working
Room next to elevator
Hot water had issues

8/10

Excellent

11 Jul 2026

Lilian Margarita Garrido

Staff

Family_with_children

10/10

Exceptional

10 Jul 2026

Emma

Our kids were blown away by the balcony view. They wore fancy robes and ordered room service just like the bluey episode. 10/10

Family_with_children

8/10

Excellent

09 Jul 2026

Brandon DeAndre

Construction was happening but very updated room with a pretty cool view. Construction was renovation is going on st the hotel, however it was a great stay forone night.

Family_with_children

10/10

Exceptional

08 Jul 2026

EDDY

Had a problem with the room the heather was burning the room

Family

4/10

Poor

07 Jul 2026

Michael

The hotel was clean, but I was disappointed with what was described as a renovation. It appeared to be more of a cosmetic touch-up than a true renovation. The painting was poorly done, as the surfaces did not appear to be properly prepared before painting. The furniture looked inexpensive and of low quality, and I believe it will show significant wear and look dated within a short period of time.

The lobby waiting area carpet was dirty and needed to be vacuumed, and the public restrooms were also disappointing. They appeared to have been overlooked during the renovation, as they were dirty and in need of repair. Overall, while the hotel was clean, the renovation did not reflect the quality I expected. It felt more like a quick refresh than a comprehensive renovation.

Family

10/10

Exceptional

07 Jul 2026

Adam

Room was lovely!

Building was undergoing renos, but they still offered a lovely breakfast buffet and even gave me a coffee to go!

Partner

6/10

Pleasant

06 Jul 2026

Chanelle

I had a great stay overall. The hotel was clean, comfortable, and the staff was friendly and welcoming. The food was delicious, with a good variety of options that I really enjoyed.
One suggestion for improvement would be the location of the ping pong table. Placing it in a more suitable area would make it easier and more enjoyable for guests to use without interfering with other activities.
Overall, I had a wonderful experience and would definitely consider staying here again.

Family_with_children

10/10

Exceptional

06 Jul 2026

Shatonya

The room was nice and clean

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Laura

The property is very clean and welcoming. The views are spectacular! The food was delicious. The staff are very friendly and helpful.

6/10

Pleasant

05 Jul 2026

Michelle

When booking her was no mention that they were under renovations

Family_with_children

4/10

Poor

05 Jul 2026

Jose Angel Liano

Cargos ocultos al llegar al Hotel

Partner

10/10

Exceptional

04 Jul 2026

Odila

Toda la atención fue rápida habitación limpia

Family

10/10

Exceptional

04 Jul 2026

Denise

Early check in was available

Partner

10/10

Exceptional

04 Jul 2026

Camille

It was close to the airport and still quite accessible to the nearby malls

Family

4/10

Poor

03 Jul 2026

Yvonne

They’re in the middle of construction and only 3 elevators are working. If I would’ve known ahead of time, I would’ve stayed somewhere else.

4/10

Poor

03 Jul 2026

Rick

Overall - not good. Under construction (understandable) but this should be disclosed to people booking online. Overall condition was bad, unprofessional and overpriced for what you got. And the. There is no option for a travel who gets there at 11 pm. A huge discount should have been applied.

Family

10/10

Exceptional

03 Jul 2026

Denise

Even during construction.. hotel was still very clean

10/10

Exceptional

01 Jul 2026

Stacy

Staff is always excellent

Friends

10/10

Exceptional

01 Jul 2026

Jenna

Great location and amenities. We enjoyed our stay despite the remodel. We enjoyed the restaurant food and ambience.

Family

10/10

Exceptional

30 Jun 2026

Ramon

Everything smooth smoothly

10/10

Exceptional

30 Jun 2026

Judith

Clean room, pool area pretty nice .. great shuttle to n from airport

Family_with_children

10/10

Exceptional

30 Jun 2026

Catherine

Easy check in, comfortable and clean rooms. Friendly staff and great service poolside.
Overall a very convenient location to the airport with shuttle service.

Partner

8/10

Excellent

30 Jun 2026

Mindy

We stayed at this hotel after getting off a cruise ship. We arrived way before check in and they were happy to store our luggage until our room was ready. We ate breakfast at the restaurant and the food was delicious!
We enjoyed walking around the property and my kids loved seeing the lizards and a couple of iguanas. The pool and bar were great. There was not hot water when my husband had a shower but I called the front desk and they were able to fix it quickly. The construction didn’t bother us at all. Parts of the bathroom showed aging, but everything was clean.

Family_with_children

6/10

Pleasant

30 Jun 2026

George

didn't know it was under construction. hotel was busy with world cup, but room wasn't made second day. Huge hair ball in the shower from previous guests. Conditioner out. Remote phone did not work.

Business

10/10

Exceptional

29 Jun 2026

Jeffery

Everything here was awesome even with a remodel going on they still killed it . Special shoutout to the lady working the omelette bar she was super busy still had a smile and super easy to talk to. Hope to revisit some day . I’ll also do a review on goggle and add some pics to help folks out thanks again Hilton

Partner

6/10

Pleasant

28 Jun 2026

Cynthia M

The hotel was fine. They had a lot of construction going on, which made navigating or stay a little bit harder. I understand things need to be renovated. I wish at the time of booking they had told us that the hotel was being renovated.

Friends

10/10

Exceptional

28 Jun 2026

Dwayne

Our suite was excellent.

Partner

10/10

Exceptional

27 Jun 2026

Naitsy M

We stayed for one night because we were going on a cruise the next day. We were assigned one the newest and recently remodeled rooms and it was beautiful. Lake view, studio like room. Hotel was super clean even though it’s undergoing renovations. Decent size pool. Friendly staff.

Friends_and_family Family

4/10

Poor

27 Jun 2026

BRANT

The Hotel Lobby Was Under Construction. Very Inconvienent.

Self

10/10

Exceptional

27 Jun 2026

Martin

Very clean and nice hotel. Airport shuttle to and from airport a plus

Self

10/10

Exceptional

25 Jun 2026

Jaclyn

It was under construction at the time we stayed but decent hotel. Ice make was out on our floor to and hot tub downstairs by pool was not hot other then that great property we will stay there again

Partner

8/10

Excellent

25 Jun 2026

Sergio

I recently stayed at this hotel and overall had a very good experience. The rooms were clean, comfortable, and newly renovated, which made the stay feel fresh and modern. The breakfast buffet was fantastic with plenty of choices, and the pool was in great shape — clean, warm, and well maintained.

The only downside was that our room keys stopped working about two hours before checkout, which caused an unexpected delay and created a transportation issue for us. It wasn’t a major problem, but it did add unnecessary stress at the end of an otherwise great stay.

Still, the property itself is excellent, and with a small improvement in checkout procedures, it would be an easy five‑star experience.

Partner

10/10

Exceptional

25 Jun 2026

sara

The suite was really well designed and the bed was extremely comfortable

Family

10/10

Exceptional

25 Jun 2026

Samantha

staff was kind. resort was quiet even though they are under renovation. close to airport and easy to navigate

4/10

Poor

24 Jun 2026

Katrina

This hotel is getting old. It is close to the airport for that convenience is nice but it’s not soundproof so you hear the flights. It was under a remodeling, but I don’t recall getting that notice or seeing that on Expedia so that was disappointing things just seemed a little out of place and expensive for the quality of the hotel.

Partner

8/10

Excellent

23 Jun 2026

Zady

Necesitan más toallas en la piscina

Partner

2/10

Poor

23 Jun 2026

Jennifer

I contacted the GM after significant issues during our last two stays, but my concerns were routed back to hotel managers and nothing was resolved.

From start to finish, communication was inconsistent, and I was repeatedly given conflicting information, leaving me feeling like a nuisance rather than a valued guest. Employees had no record of conversations or arrangements made, and each interaction left me feeling as though I was responsible for the confusion rather than the hotel's lack of communication. The team and managers were dismissive of my concerns. My 17 year old was with me what was going on at this hotel.

No advance notice that the property was undergoing renovations / One working elevator / The sounds of the drilling in the lobby made it annoying to walk from the elevator to the front door / Ants in our room / A patio screen torn in half / A flooded parking lot that left us walking through 4 inches of water.

Checkout was equally frustrating. Only 1 of 4 elevators was operational, resulting in long waits and overcrowding. It took approx. 15 minutes just to exit the hotel. At the parking garage, the exit ticket provided by the hotel would not work. After multiple unanswered calls from both the kiosk and my cell phone, I had to pay $60 to exit. We were trying to catch a flight so it was stressful.

Manager fibbed about my room. I was supposed to receive a refund for the price difference in the room type. Later, I received notification that he declined it

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Eileen

Partner

4/10

Poor

23 Jun 2026

Mairet

There was a lot of construction on the property. It was confusing. The parking lot is terrible although the staff was very friendly. The rooms were dirty after a long day of work. I took a shower and when I was getting ready to go into bed about 11 o’clock, there was a blood stain on my sheets. I called downstairs and nobody ever came up. I did the best I could as it was too late to check out. I took the sheets off and struggled through the night will not be returning ever again here.

Self

8/10

Excellent

23 Jun 2026

Jannette

Being a Senior, my room was extremely far from the elevator.

8/10

Excellent

22 Jun 2026

Dustin

Under construction right now. The food was good. Staff was nice, except for the shuttle drive who was very rude to us about the tip amount that was given to him. It took us a hour wait for our shuttle from the airport to the hotel.

Partner

10/10

Exceptional

22 Jun 2026

Aleda

I love the room view was lovely my fiance and I really enjoyed our stay

6/10

Pleasant

22 Jun 2026

Virginia

To be fair, the property is being renovated, and staff may have been unusually taxed due to FIFA guests.
I did complain about several small problems that negatively impacted my stay. The Manager documented all and made good on the cost of the room.

Partner

10/10

Exceptional

21 Jun 2026

Janice

Was a clean and fun place to stay before a cruise.

Friends_and_family Friends

2/10

Poor

21 Jun 2026

Ashley

The hotel is getting renovated and very unorganized it is very old and there are rips and tears in the furniture. Furniture in the bar area actually had duct tape on it. Staff were not helpful and check in process took forever. We asked for towels for the room no one ever came so we went to the pool and took pool towels. Would not recommend this hotel.

Family

2/10

Poor

20 Jun 2026

Michael

Under construction waste of money

Partner

6/10

Pleasant

20 Jun 2026

Robert

they are remodeling currently, was suppose to have an upgraded remodeled room was not. it was quiet, buffet was good

Friends

10/10

Exceptional

19 Jun 2026

Chris

The staff was extremely nice and helpful, and the room was clean and ready with no wait. The breakfast was great.

Partner

10/10

Exceptional

18 Jun 2026

Mindy

Pool and vibe was perfect for family of 4 with 2 teens.

Family_with_children

10/10

Exceptional

17 Jun 2026

Richard

Enjoyed the airport convenience with resort feel and amenities.

Partner

10/10

Exceptional

16 Jun 2026

Jaclyn

13th floor was out of ice so had to go to lobby other then that not a bad stay

10/10

Exceptional

16 Jun 2026

Michael

Everything and Everyone very nice they are under remodeling

Family

2/10

Poor

15 Jun 2026

Gwen

Shuttle service was horrible and the evening staff was not helpful at all - no towels in room and didn’t bring any

10/10

Exceptional

15 Jun 2026

Laura

This is a gorgeous, amazing hotel. The pool and hot tub are phenomenal, the view around the hotel is gorgeous, the restaurant inside the hotel has terrific food, the staff are amazing. J would recommend this hotel to everyone

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Emmanuel

The property is under construction but the room was cleaned though. Two things I love about this hotel: location is one ( it's near the airport and the stadium) and second the pool area. By the way big shout-out for Manuel the bartender,he makes awesome drinks.

Family

10/10

Exceptional

14 Jun 2026

Miguel

Excellent services and support

Self

4/10

Poor

14 Jun 2026

Mark

They are remodeling … it’s a mess. Our hotel room had ants on the nightstand in the restroom. The staff to check on was helpful, but overall I would not recommend it

Friends

8/10

Excellent

14 Jun 2026

Peter

Useful for the airport good transit hotel. Not close to any shops or restaurants

Partner

10/10

Exceptional

13 Jun 2026

Lynn Rosa De

The hotel was undergoing renovations which are supposed to end in June 2026. The room was clean and had an amazing view of the lagoon. I only stayed there one night, so I didn't get a chance to use the outdoor pool, but it looked very nice. The buffet breakfast was good although you do need to pay for it (it is not automatically included in the reservation). I would definitely use this hotel again when I stay in miami. I used the hotel as my rest stop before cruise trip. The hotel offers a complementary shuttle from the airport to the hotel (you must go to the hotel shuttle pickup and flag down the free shuttle). I only had to wait about 10 minutes for a shuttle to arrive. If you are planning on going to the port of miami for a cruise, you can book the shuttle w/ the hotel's concierge for $17/person. They also provide transport from the port to the hotel or directly to the airport after your cruise for $17/person.

Family

6/10

Pleasant

13 Jun 2026

Christa

Good

Partner

10/10

Exceptional

12 Jun 2026

leslie

the hotel is under renovations but the staff and everyone are wonderful and they seem to be doing their best to limit any i convenience while they’re under renovations i’m very impressed with the staff

Family

6/10

Pleasant

10 Jun 2026

Michael

This hotel was probably a great property a decade ago, but unfortunately it shows its age today. The staff came across as disengaged, and much of the first floor was under construction during our stay. The rooms felt dated and showed noticeable wear and tear.

That said, the pool area was very nice, and the hotel’s proximity to the airport was a major convenience. Those were definitely the highlights of our experience.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Alfonzo R

Very good hotel

10/10

Exceptional

09 Jun 2026

Loretta

Even with the construction going on to renovate the lobby, the place was clean. No dust residue anywhere. Staff was very helpful and free rides from and to airport were an added plus. I would highly recommend this place to stay if you are going on a cruise.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Kelley

Staff was great, property under construction but that was not bad. Stayed 2 nights room did not get cleaned or new towels. No hot water. Not what i expected from previous stays at Hilton.

Partner

10/10

Exceptional

08 Jun 2026

Adrian

El hotel es muy bueno. La atención es muy buena. Habitaciones limpias y el desayuno en el hotel es de lo mejor, no pueden perdérselo.

Family_with_children

10/10

Exceptional

07 Jun 2026

Dianyela

Perfect

Partner

2/10

Poor

07 Jun 2026

Charles

Yes

Partner

10/10

Exceptional

07 Jun 2026

Yamileidi

Todo en general

Family_with_children

8/10

Excellent

07 Jun 2026

Sem

Clean room

Friends

10/10

Exceptional

06 Jun 2026

Shellyann

Room was impeccable kept. Outdoor was clean and relaxing and breakfast...wish I was a big eater because that breakfast was delicious and the variety was so much!

Family_with_children

10/10

Exceptional

06 Jun 2026

Leteshia

The property was under construction. There was noise earlier the morning.

Family

6/10

Pleasant

06 Jun 2026

Donald

I only stayed one night before leaving for a cruise. The food in the restaurant is a bit pricey. Paid $80 for calamari, salmon and a cocktail.

The room was ok. The walls were a bit scuffed up. I water in the shower now as lukewarm. I was just pretty bummed about that. Yet, it was scalding hot the next morning.

Family

8/10

Excellent

06 Jun 2026

Christine

Everything was great besides the food. There’s only one restaurant to choose from and it was expensive and tasted horrible . All 4 meals were terrible. Not worth the money and I realize food is expensive but it was cafeteria style food and was terrible .

Friends

6/10

Pleasant

06 Jun 2026

Brandi

We don’t know about the renovation project until we arrived. Or the very large graduation ceremony. Both were a lot but it worked.
Room was comfortable and had good views.

Friends

4/10

Poor

06 Jun 2026

Brenda

It’s undergoing renovations at the moment; not a good experience

Self

2/10

Poor

05 Jun 2026

Christopher

Got off a cruise ship and tried to do early check in. I know I arrived early at 9am, but they said they could accommodate, but we’d have to wait until noon, which was totally fine. Waited for 3 hours in the lobby until noon, asked again, not ready. Said half an hour more, maaaybe an hour and they’d text me. No texts. Waited until 1pm and asked again. They looked at me like I was such a neusance and said they already told me they’d text me. Checked back again at 3pm, still not ready so I finally complained and they were able to switch us to another room that was ready. So there was another room ready… but they didn’t give it to me until I complained. That’s just bad service.

Family_with_children

10/10

Exceptional

05 Jun 2026

Myka

After traveling for so long, I am happy. I finally went to a hotel that was clean. I felt like I could shower without getting my gangrene on my feet.I just felt like this was a clean hotel.It was nice, it was updated.It was just perfect.I would definitely book again

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

James

The property is under renovations so rooms should be updated in the near future.

Family

6/10

Pleasant

04 Jun 2026

Diamond

Room door would not open had to tell staff multiple times going back and forth from the front desk to 10th floor after telling them the keys did not work a staff member got the door open let us put our bags in and we ended up locked out and unable to get our belongings had to wait for maintenance because door still would not open with keys

Friends_and_family Family