Hilton Miami Airport Blue Lagoon

United States , Miami Area - FL
MIAMI, 5101 Blue Lagoon Drive
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100 reviews shown

4/10

Poor

14 May 2026

Eduardo D

En construcción terrible el parque te cobran $50 dólares y luego no te los devuelven

Partner

2/10

Poor

11 May 2026

Donna

The room had hair on the walls, the door lock was broken, the balcony door would not shut. We switched rooms. The balcony room door didn't shut, the lock was a bit better. Hair on the walls.

10/10

Exceptional

11 May 2026

Lexus

Cruise port shuttle and airport shuttle all very nice and very efficient

Family_with_children

8/10

Excellent

10 May 2026

Shiffonique

Breakfast was wonder, staff in restaurant perfect.

Partner

10/10

Exceptional

09 May 2026

Letty

Everyone and everything was wonderful. They are a bit under construction but it didn’t impede the stay. Concierge was extremely helpful. I look forward to visiting again.

Friends_and_family Friends

2/10

Poor

09 May 2026

Eduardo

Impresionante… todo está mal cuidado y viejo. El hotel estaba en remodelación y nadie nos avisó. Pagamos tarifa normal mientras el lobby estaba cerrado, solo funcionaba un elevador y había ruido de construcción.

Partner

10/10

Exceptional

09 May 2026

Darrell

Great place! Restaurant is amazing…had the pasta bolognese and it was awesome!

Partner

10/10

Exceptional

09 May 2026

Roxanne

Great stay as repeat travelers to this airport hotel! The staff is first rate and rooms are clean. Great views of the lagoon and downtown Miami. Restaurant is really good and not overpriced! Less than 10 min drive point from Miami airport. Cabs available and also a free airport shuttle. Fun live Cubano music the night we stayed too! Highly recommend!

Partner

8/10

Excellent

08 May 2026

Joanna

Stopped at hotel on the way to a cruise , staff were excellent and the food amazing at the bar . Besides the renovating they are in the process of doing it was a good experience .

Friends

10/10

Exceptional

08 May 2026

Sayonique

Its was beautiful and we are returning back weekend from cruises.
It has all amenities and everything within walking distance.

Partner

10/10

Exceptional

07 May 2026

Melissa

Amazing pool plus a pool bar with the best bartender! All of the staff were extremely friendly and we loved talking with them. Room was wonderful too! The hotel had renovations at the time which were loud in the common areas. Overall it was exactly what we wanted because of their amazing pool area and proximity (and shuttle) to the airport.

Partner

10/10

Exceptional

05 May 2026

Langis

Good value

10/10

Exceptional

05 May 2026

michelle

For Hilton, this hotel could do with a bit of a refresh to the in room bathrooms. Interior doors and mirrors are aging badly and showing it. Aside from the cosmetics, the staff and shuttles work flawlessly.

Partner

10/10

Exceptional

05 May 2026

Linda

the room was clean and comfortable, everything worked just as it should. we ate dinner in the restaurant, the food was good and plentiful, great after a long day of travel. will definitely stay here again.

Partner

4/10

Poor

05 May 2026

Colleen

Photos were much more impressive than property in person. Front desk didn’t seem they wanted to be bothered with assisting guests.

Overall for price, underwhelmed with property.

Family_with_children

8/10

Excellent

05 May 2026

Joann

Ok no info on remodeling

Friends_and_family Friends

10/10

Exceptional

04 May 2026

Melissa

Clean

6/10

Pleasant

04 May 2026

Christine

It’s completely under construction and no one mentioned that when booking. The noise is so unbelievably loud, dust everywhere and tons of mold you could actually smell it in the rooms and throughout the hotel. We chose to stay bc of the staff. They were friendly, kind and went above and beyond. If it weren’t for them we would have booked another hotel!! This construction will be going on until December so I was told by a few manager’s. I think it’s going to take longer. So with that said, if you booked this try and cancel if you can’t cancel bring a mask and ear plugs-dingy gross hotel but the employees are wonderful except for housekeeping-they didn’t speak English and they need to have some knowledge of the language.

Partner

4/10

Poor

04 May 2026

Renee

Clean room, but dated. There were renovations going on to the main lobby that I was not informed of while booking. Terrible drilling noise, only one elevator working caused long lines. The staff tried to accommodate as best as possible but it affected my stay.

Self

4/10

Poor

03 May 2026

Brandon

Was great had no clue it was under construction till we arrived, would’ve been nice to get some money off considering we paid full price and listened to a jackhammer for 10 hours that day.

Partner

10/10

Exceptional

03 May 2026

Michele

The hotel was very nice, but they were under renovation so we did have a room that hadn’t been renovated yet, but it was still very nice

Family

6/10

Pleasant

03 May 2026

Joseph

The property requires updating and better cleaning. The sink had something disgusting under the rim that you could see in the mirror. We thought that it would be gone after they cleaned the room a second time, but it was still there. We showed a picture of it to the front desk staff, but they had no response.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Yoscairy

Las instalaciones necesitan mejorar

Friends

4/10

Poor

01 May 2026

Alexandra

Airport shuttle never came, waited for an hour, we had to uber. The phone in the room did not work. Overall a pretty rough entry.

Partner

10/10

Exceptional

29 Apr 2026

Michael

The hotel was clean and my room was very big. It was very clean and tidy. The hotel had a lot of amenities and I used the pool area, gym, and restaurant. Stayed there for a conference and it was very convenient. It is on an "island" so without a car, the plaza at the end of the street was walkable and had some decent food options. Otherwise a car/Uber is a must for more options.

Business

4/10

Poor

28 Apr 2026

Michael

The property and rooms were a bit dilapidated for the cost.

Business Self

8/10

Excellent

27 Apr 2026

Octavia

Hotel is lovely and in a great location not far from Downtown and the beach. Our room wasnt queaky clean but we always do cleaning when we arrive. We where upgraded to a King suite overlooking the lagoon with Balcony we had a perfect view😁The pool area was beautiful lots of space for relaxation. Breakfast was ok not great, word of advice those glasses under the counter could use some polishing before serving to guest lots of water stains. Hotel could use some upgrades in the bathroom area especially it was a bit outdated and a full body mirror would be nice.

Partner

10/10

Exceptional

27 Apr 2026

Michael

The pool and the pool bar are great. We also ordered food and ate it at one of the poolside tables with umbrella.

Family

6/10

Pleasant

27 Apr 2026

Aubrie

Bag check and use of pool and outdoor cafe was a huge plus while waiting for our room. I understand the hotel is going through a renovation, which it needs. The main lobby area is nice, comfortable and clean. The pool was spacious and refreshing. But as soon as you step in the elevators, you can feel the age of the building. Our room had a great view, but the bathroom was eekkk. There was mildew/mold in areas, the door was swollen from water leaking out of the shower and the glass on the door is transparent! Weird! The pillows were pretty awful too, and tiny. But the room was cool and quiet. A big reason we picked this hotel was the free airport shuttle- but we didn't know that doesn't start until 5 am and we needed to leave at 4:30 am. So just a heads up for travellers! I don't know if I would stay here again until the rooms are all refreshed. Pool food was pretty good.

Family_with_children

2/10

Poor

27 Apr 2026

James

N/a

Partner

4/10

Poor

26 Apr 2026

Sarah

Breakfast was adequate to nice
Hotel in need of an overhaul was tired looking especially rooms

Family

10/10

Exceptional

26 Apr 2026

Kathleen

Vanessa was amazing she set us up in a nice room for our anniversary. And the hotel provided a nice charcuterie board for a snack. We also had some difficulty with attempting to get airport shuttle from airport and had to pay for a taxi. Vanessa gave us the fee back in hotel credit. She really made the trip fun. Big shout out to her

10/10

Exceptional

26 Apr 2026

LaShana

Clean room and friendly staff.

Partner

10/10

Exceptional

25 Apr 2026

Katreena

Poolside was nice and relaxing. I ordered nachos without olives, but they accidentally mixed mine up with someone else's. They immediately made it right, brought me a fresh and generous order. It was very delicious. All staff, including the shuttle drivers, were very helpful and friendly. Great stay!

Partner

6/10

Pleasant

24 Apr 2026

Lisa

Partner

10/10

Exceptional

23 Apr 2026

Kevin

It was great! Great pool, great food, great place and close to airport!

Partner

6/10

Pleasant

23 Apr 2026

Silvia

El hotel esta viejo y urge que lo remodelen, las habitaciones parecen de un hotel de 3 estrellas, la recepción está siempre ocupada y la atención especialmente de un hombre hispano-Americano es una experiencia muy desagradable, lo trata mal !!
Definitivamente no recomiendo este hotel.

Partner

6/10

Pleasant

23 Apr 2026

Victor

Bad experience with the toilet. It was clogged for an entire day and I had to use the toilet in the lobby because the maintenance person didn't show up until later the next day. Horrible experience!

Self

6/10

Pleasant

22 Apr 2026

Beth

I didn’t go to the pool-
The room was clean but a bit outdated
We had to wait till 430 when our room was ready we got there off the shuttle at noon!!! Plenty of time for them to alert the cleaning staff we were there and get the room cleaned but took 4.5 hours to get it ready! They did not say it would take that long so we didn’t go do anything somewhere else thinking it wouldn’t be that long!!!

Partner

6/10

Pleasant

21 Apr 2026

Regina

It was very busy. Staff was nice. The Hertz rental car drop-off on site was GREAT! Biggest complaint was that many of those in our large party had zero hot water in our rooms. We FINALLY got hot water in our room about 9pm but by then our children had already taken cold showers. :(

Family_with_children

2/10

Poor

21 Apr 2026

Brian

The mgmt might be one of the worst staff of any Hilton. They treat diamond members like 3rd class citizens and do no respect loyalty to the brand.

Self

8/10

Excellent

20 Apr 2026

KHALILAH

Everything was very good had a very good time staying here and will stay here again!

Self

10/10

Exceptional

20 Apr 2026

Heather

This is hotel is clean, the staff are friendly and the pool and pool bar are excellent.

Partner

8/10

Excellent

19 Apr 2026

Rebecca

The mirror in the bathroom was obviously in need of replacement. The entire property is cashless which is a problem for teenagers wanting to use their own money to buy things. Can’t even pay cash for Starbucks. Free airport shuttle but $17 pp to get to cruise port??

Family_with_children

10/10

Exceptional

19 Apr 2026

ryan

Wonder clean friendly stay

10/10

Exceptional

19 Apr 2026

Robert

Very nice and clean hotel. Dinner options were limited to the bar on the Monday night I was there. No complimentary water in the room, only 2 bottles of Fiji water at $8+ each.

Friends_and_family Friends

6/10

Pleasant

19 Apr 2026

Michelle

Everything was great except the bed was so uncomfortable!!

Partner

10/10

Exceptional

18 Apr 2026

Edwin

El hotel está a en remodelación y las horas de trabajo mucho ruido

10/10

Exceptional

18 Apr 2026

Robert

On site bar and restaurant and pool area. Nice place to stay. Nothing walkable but if you’re just staying it’s great.

Family

4/10

Poor

18 Apr 2026

Todd

When we landed, we waited nearly an hour and a half for the shuttle. We were informed that there were “multiple shuttles” in service, yet after several calls to the hotel—during which we were repeatedly told the shuttle “runs every 30 minutes”—we still experienced a significant delay before finally finding space on one. Upon arriving at the property, we were surprised to see four shuttles parked out front. Given that this occurred during the busy spring break period, the experience was especially disappointing and created an unfortunate first impression.

Family_with_children

10/10

Exceptional

17 Apr 2026

SASHA

Nice hotel- convenient location

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Thomas

Clean room, nice pool bar… handy lobby market

10/10

Exceptional

17 Apr 2026

Rhonda

Clean room, quiet and easy to adjust the room temperature

10/10

Exceptional

16 Apr 2026

Lida

We ate at the restaurant for dinner. The food was delicious. The staff was super helpful and the room was comfy.

Family_with_children

8/10

Excellent

16 Apr 2026

Steve

Hotel is nice and quiet despite being close to the airport… But the hallway on the fifth floor was insanely cold.

Partner

10/10

Exceptional

15 Apr 2026

Lindsay

Excellent

4/10

Poor

14 Apr 2026

jeffrey

This is an overpriced old, outdated dump. Hilton owns all the three hotels on this island and they ALL charge at least double what they're worth. Everything is old.........very old and very worn. I only stay here as I have business to attend to on that island so it makes sense. I just checked out on 4/12/26...................and every time I leave, I feel dirty and ripped off.

Business

10/10

Exceptional

14 Apr 2026

KAREN P

Poolside’s great food is great

8/10

Excellent

14 Apr 2026

Charlene

The hotel is very nice. The pool area did not have many seats to relax in. Overall everything was great.

Family

10/10

Exceptional

11 Apr 2026

Michelle

GREAT HOTEL, lovely staff, great experience, great links to transport and we will be back!!

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Jason

An amazing place to stay!

Partner

8/10

Excellent

10 Apr 2026

John

Nice hotel, slightly dated. Good location, good pool/outdoor bar area.

Business

2/10

Poor

10 Apr 2026

Dayane

Dirty ,…. Hairs left all over bathrooms when we got there.

8/10

Excellent

10 Apr 2026

Amanda

Hotel and pool were great. Restaurant was terrible.

Family_with_children

10/10

Exceptional

09 Apr 2026

Ruchi

10/10

Exceptional

09 Apr 2026

Lloyd

THE CONCIER WAS ABOVE AND BEYOND HELPFUL. Amazing place manager was also very helpful. He also went above and beyond

Self

10/10

Exceptional

08 Apr 2026

ignacio

Yes

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Farhaj

Excellent facility and overall service. Close proximity to the airport. Shuttle buses to and from Miami airport were luxurious. Plus the service to and from port of Miami was also well run.

Family_with_children

8/10

Excellent

07 Apr 2026

nancy

I stay here on all my business trips but last two times, I see dead bed bugs on sheets. A little bit concern as i do not want to bring them back home

Business

10/10

Exceptional

07 Apr 2026

jared

Nice clean and friendly staff.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Aaron

Very nice accommodations. Conveniently located within close proximity to the Miami Airport and the Port of Miami.

Family_with_children

10/10

Exceptional

06 Apr 2026

Tammy

Nice clean property with shuttle service to the Miami cruise terminal.

Family

8/10

Excellent

06 Apr 2026

Wendy

We paid extra for a “balcony” room. Never again-the balcony is about a foot deep and the screening was ripped and yucky. Not at all worth it. We have stayed here many times and actually really like the hotel, but maybe the rooms need a bit of a facelift. It’s overall clean and comfy and would absolutely stay again though.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

LaVerne

My room was spacious, very clean and comfortable. The staff is the jewel of this establishment. Especially the porter and the concierge!

Family

6/10

Pleasant

05 Apr 2026

Michael

Common areas needed vacuuming. A very loud drilling sound woke us up, continued until we left at 12:30. Wanted to sleep in because of a late flight.

Airport transfer was smooth and efficient.

Partner

2/10

Poor

05 Apr 2026

Mark

Shuttle was good but waited for a room for 5 hrspaid for early check in and even wheni told front desk i was waitng people came in 2hrs aftr me and git a room before me

Family_with_children

10/10

Exceptional

05 Apr 2026

Rachel

Family

10/10

Exceptional

05 Apr 2026

Aida

Clean room

Family_with_children

6/10

Pleasant

05 Apr 2026

Tracy

Had a suite and had no refrigerator but yet there was a bar. Very Old and out dated and not the cleanest room. Very disappointed

Partner

8/10

Excellent

05 Apr 2026

Ramon

The outdoor pool is the big star!

10/10

Exceptional

04 Apr 2026

John

Great hotel to cruise from.

2/10

Poor

04 Apr 2026

Terri-Lynn

Not great.

8/10

Excellent

04 Apr 2026

Kevin

A large clean room with good air conditioning and staff were very friendly and helpful. Breakfast was very good but after adding the taxes on it then became expensive.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Terri

Rooms showed signs of excess damage, beds were uncomfortable and lots of things like blinds and windows were dirty. The big lotion container in our room was empty and fridge didn’t work. Airport shuttle took 1h and 20 mins to finally get picked up after they kept passing us saying they were full. For the price $575/nt - I would have expected much better. Pool was the only good part but even the chairs were all broken. Would not recommend this property.

Family

10/10

Exceptional

03 Apr 2026

George

Super friendly staff that helped us when our flight got delayed. The beds were comfy. There is construction right now which made it hard to sleep in after arriving in the middle of the night. The pool was great and the pool bar staff were awesome. Definitely recommended this property.

4/10

Poor

03 Apr 2026

Rachel

When we checked in, the guy was rude and snarky. We got to our room and discovered the light in the bathroom didn't work and the door wouldn't lock. We went to put our food in the fridge and it didn't work or stay closed. That was frustrating enough but when I got up in the morning and a part of the frame was hanging out and sliced my leg, I really wasn't happy. I was quite surprised a Hilton was in such poor condition. You usually expect that from the much cheaper places. We won't use them again.

10/10

Exceptional

02 Apr 2026

Ben

Clean

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Roberto

Good

4/10

Poor

01 Apr 2026

Sheilagh

Listing is misleading. We booked 2 queen beds and they were doubles. Staff said in hotels doubles are really queens and a queen is a king. That’s not true! Rooms are also very dated.

Friends

10/10

Exceptional

31 Mar 2026

Jasmine

Very nice place. Great restaurant and bar area. Poolside was since with an outdoor bar. Good Service - but not the fastest service lol

Partner

10/10

Exceptional

31 Mar 2026

Philippe Sanders

A place to be😍😍😍

8/10

Excellent

31 Mar 2026

Paul

Excellent check in, customer service always consistently good at all touch points

Self

8/10

Excellent

30 Mar 2026

gil

Most airport motels are not known for their scenery, but this property is the exception. It is situated beautifully with scenic walking trails along the lagoon. Also, the building is placed so that most rooms have a great view of the water. The room was adequate and met our needs. The only problem was that our in-room phone was not working. We tried to call the front desk on our cell phone, but were unable to get anyone to answer.

Family_with_children

6/10

Pleasant

30 Mar 2026

Shonnette

I expected better conditions. The hallway carpets need replacing. The bathroom needs updates and the rooms just need to be updated overall. But it was an okay stay. Very busy lobby

Family_with_children

2/10

Poor

30 Mar 2026

Giovana

Terrible service and facilities. Never stay there

Family_with_children

10/10

Exceptional

30 Mar 2026

NaTaurus

Amazing stay