Name: Holiday Inn Express Miami Airport-Blue Lagoon Area
Address: 6750 NW 7th Street, Miami, 33126, US

4/10

Poor

27 Jul 2026

Sugar Girl

The hotel was OK but the staff was horrible. I was there for five days Didn’t come and clean that room very awful

10/10

Exceptional

19 Jul 2026

Mar

beautiful views & extremely clean wicth I love the most

Pet

8/10

Excellent

17 Jul 2026

Lationa

I enjoyed

8/10

Excellent

17 Jul 2026

Julissa

Parking

Partner

10/10

Exceptional

17 Jul 2026

Rena

We stayed on an upper floor. The signage confused me slightly but we figured out where the room was. The beds were a bit firm but the pillows were really nice and the room was very quiet.
Breakfast was as expected from a HIExpress.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Griselda

Limpio el hotel, el staff fue muy amables. Recomendado

Family_with_children

10/10

Exceptional

14 Jul 2026

Angel

very nice clean hotel staff was amazing breakfast was great outdoor pool was clean would highly recommend

Self

8/10

Excellent

13 Jul 2026

Maynor

We stayed for 7 days.
Outdoor pool was not as clean as we want, and breakfast needs to improve for different options along the week.
Rooms were cleaned as expected and staff were very attentive.

Family_with_children

8/10

Excellent

11 Jul 2026

James A

Breakfast hours ended too soon. Ending at nine o'clock made the last hour really crowded and rushed. Not the enjoyable experience I want. The food was eatable at best.

Partner

10/10

Exceptional

06 Jul 2026

Michelle S

Todo

Partner

2/10

Poor

28 Jun 2026

matthew

During our 2 night stay we had a very loud metal cranking coming from the AC the whole time it was being ran. Next the Hotel ignored our call for a shuttle for over 30 to 45min and even the 1800 number for holiday in couldn't get threw. finally after that time my wife was able to get a 1800 rep to get threw. Next when we asked for extra towels we were told the dod not have any?...then when we need toilet paper and kleenex because the room was poorly stocked they told me I had to co.e get them as they had no staff to brong them to our room. and the icing on the cake was the extremely I slated prices they had because it was a cruise departure weekend. just under 500$ a night for that kind a of price all of the above issues are expected not to be a problem. I would highly recommend avoiding this hotel unless its under 100$ a night as the service there barely hits that level. I was told to bad so sad for any type of compensation because I used hotels.com buyer beware.

6/10

Pleasant

28 Jun 2026

Kimberly

The facility and rooms were very clean and welcoming. The staff was friendly. The beds were comfortable. However, our room AC was not working. We set it to 70 but it wouldn’t go lower than 77 degrees. That was way too hot for our family of five. We called the front desk at 10pm and they said the maintenance person had left and they could not help us until 11pm when someone else could help manage the front desk. We were exhausted and had to be up by 2:45am. We tried everything to fix the problem but nothing worked. We slept horribly. We would appreciate any attempt to make it right. It would have been a great stay had our room been comfortable to sleep in.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

ROSANNA

nice breakfast and clean hotel

Self

10/10

Exceptional

25 Jun 2026

WELINTON

Great location and very quiet

Self

10/10

Exceptional

15 Jun 2026

James

Room was clean

10/10

Exceptional

15 Jun 2026

Lucien

Property is immaculate clean staff is friendly. Breakfast is good.

Family

10/10

Exceptional

13 Jun 2026

Nicole

.

8/10

Excellent

11 Jun 2026

Milton

Piscina más limpia y desayuno más variado y que termine más tarde por lo menos a las 10

Family_with_children

10/10

Exceptional

09 Jun 2026

francisco

Excelente condición del hotel

Family_with_children

10/10

Exceptional

08 Jun 2026

EDEMIR

Boas e limpas acomodações e muito bom atendimento. Parabéns!

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Jorge

The staff was very nice and helpful, Great location, the parking was available with no additional cost. Breakfast was good and with several options they had a very complete coffee station. Now the suite smell a little to humidity and the bathroom needs a refresh. (Bathtub and toilet) But the place was very clean. We had a good time

Family_with_children

10/10

Exceptional

04 Jun 2026

Mario

The night staff was very friendly and helpful, thanks

Self

6/10

Pleasant

28 May 2026

Christina

Night check in was not good. They charged me a deposit which was NOT returned the next day as promised. And they weren’t even apologetic about it. The shuttle stops serving at 9 pm, not 12pm. But! The day time shuttle driver was awesome and helpful and kind. And the pool was lovely.

Family_with_children

8/10

Excellent

24 May 2026

enrrique

Pool and roof access closed for wedding

10/10

Exceptional

21 May 2026

Moisés

Perfect

10/10

Exceptional

18 May 2026

Maritza

Excellent! Very clean and great customer service. The area was very close to all the places we wanted to visit, but at the same easy access and time very quiet surroundings.

Partner

10/10

Exceptional

13 May 2026

Mark

The room is spacious and tidy with good bathroom plumbing. Breakfast is available; however, it was a bit salty... guessing the sodium preservative; however, there are other options available. The patio area with pool off the lagoon is so relaxing a great place to end the day.

Finally, the staff is exceptional, cordial and very professional. Thank you all for great service!!

Friends_and_family Family

6/10

Pleasant

12 May 2026

Ana

No me gustó que la limpieza no se sintió en la habitación, hubieron 3 días que parecía q solo la cama hubieran hecho y cambiado las toallas.
Además dicen que el desayuno es hasta las 9, y antes de las 9 ya están cerrando las puertas para el desayuno, lo cual siento que no debería ser así.

Family

10/10

Exceptional

04 May 2026

Barry

Breakfast is the standard breakfast across most chain hotels.

8/10

Excellent

01 May 2026

James

Breakfast was appreciated. It saved us from having to spend time going to a restaurant. It was not gourmet but it did the trick.

Partner

8/10

Excellent

25 Apr 2026

Heather

Breakfast was ok. The egg patty’s were disgusting and tasted like mushy fake eggs. Rooms were clean and decent pool was nice with a beautiful view. Staff was very helpful

Family_with_children

10/10

Exceptional

23 Apr 2026

Emily

Clean, quiet, clean, and tucked away, but also close to the airport, making it easy to get to the airport for an early morning flight with time to spare.

Partner

10/10

Exceptional

17 Apr 2026

arthur

Yes

Partner

10/10

Exceptional

14 Apr 2026

Erin

Loved the area outside by the lake to hang out

Partner

10/10

Exceptional

28 Mar 2026

Daniel

The room was large, like a suite, and had everything we needed. The room was very clean, and breakfast was nice.

Family_with_children

6/10

Pleasant

28 Mar 2026

Amy

We stayed 4 nights and only one morning was there cinnamon rolls. The best part of the breakfast was the pancake maker. Room was decent, clean with a small refrigerator and microwave. Free Parking, pool was good but never any pool towels. My boys liked the exercise room.

Partner

10/10

Exceptional

24 Mar 2026

Julie

Very nice breakfast and very clean hotel. Love the view and the water pressure! Helpful van driver.

10/10

Exceptional

24 Mar 2026

Lotte

Desk staff very helpful

10/10

Exceptional

23 Mar 2026

KATIE

Lorenzo was fantastic, great airport shuttle and extremely friendly staff.

Family

10/10

Exceptional

22 Mar 2026

Quetzy

The property is located right by a lagoon. The feel is very serene. We had a suite which was spacious. Featuring a separate living room with an additonal tv. The bathroom was spacious & clean. Our suite faced the airport & we didnt hear any noise from traffic or the airport which is amazing. The breakfast was good. Although I did eat cereal because the fried egg was preseasoned & I'm allergic to black pepper. You can walk to a few restaurants near by in about 20 minutes or a short 5 minute car ride.

Partner

8/10

Excellent

21 Mar 2026

Daniel

Nice room, not so great breakfast

Friends

10/10

Exceptional

21 Mar 2026

Shilene

Our room was large and clean. We didn't expect to have a separate living room but that was a nice surprise! Not sure if all rooms have that but ours did. All amenities were clean and worked well. The breakfast was great. We didn't use the pool but would have used the hot tub if they had one. We'd definitely stay here again if we are in the area.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Jaime

breakfast not so good

Family_with_children

10/10

Exceptional

15 Mar 2026

Anita

Clean rooms.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Melanie

clean room

Friends

6/10

Pleasant

11 Mar 2026

Rhonda

Service and hotel accommodation good just wish more amenities were surrounding

10/10

Exceptional

09 Mar 2026

Michele

Room was clean and staff was very helpful.

10/10

Exceptional

07 Mar 2026

Miss Ingrid

Definitely one of the best hotels I’ve been to! Amenities and most of all, a warm and welcoming staff. We loved every convenience offered! Will definitely be returning, my son is obsessed with the lake’s view 😍

8/10

Excellent

04 Mar 2026

Victoria

The room we had was wonderful. It had a small wall, so it almost felt like 2 rooms. The pool was nice & the fitness room has quite a few things in it. We had a little trouble checking in, but the front desk staff was nice.

If you're looking for a good breakfast, this was not it. There was some type of convention going on & it seemed the breakfast staff had trouble keeping up with the demand. They even brought out a tray of omelets that were still very cold, so it was obvious that the food was not being temped before it was brought out. One of the days they stopped bringing out one of the items at 8 (breakfast went until 9). The pancake maker was the best though.

Family_with_children

10/10

Exceptional

01 Mar 2026

Jason

Clean comfortable room. Very convenient to the National Parks and downtown Miami.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

Rhea

Amenities was on point along with a clean smell...and the view was awsome

10/10

Exceptional

22 Feb 2026

Jeryl

All very nice

Family

2/10

Poor

20 Feb 2026

Rachel

Worst hotel experience we have ever had. I specifically picked this hotel because of the hotel shuttle to/from airport. The day we checked in we returned our rental car and asked to be pick up at the airport to stay the night at the hotel. We waited and waited and waited… I called the hotel every twenty minutes and kept getting the same answer, “they will be there in 15-20 mins”. After an hour the hotel stopped answering this phone.
After an hour and a half they finally answered and said “oh, you never for picked up. I’ll call the shuttle again. They should be there in 15-20 minutes.”
After and hour and 45 minutes of waiting (with 5 kids!) we got picked up. The shuttle driver was horrible! Terrible driver! But also told us he was there an hour ago to noice us up and blamed us for being the problem.
He stood on the curb the entire wait and he NEVER COME by.
When we got back to the hotel, I talked to the front desk to ensure we would not have issues in the morning before our flight. The front desk told us we would not have issues and tonight was such a long wait because the driver go stuck in bad traffic….
The stories did not line up. I was discussed.

Leisure Family_with_children

10/10

Exceptional

19 Feb 2026

Lily

Clean room

Family

10/10

Exceptional

14 Feb 2026

Jorge

Yes repeat customer thanks.

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Florence

It was good

10/10

Exceptional

05 Feb 2026

Tanesha

Enjoyed our stay very much before our cruise

Business Family

10/10

Exceptional

02 Feb 2026

Dalton

Ótimo hotel, com café da manhã padrão americano.
Hotel muito aconchegante e, recomendo a todos.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Victoria

Clean, spacious and great breakfast.

2/10

Poor

01 Feb 2026

Alissa

Customer service was horrible. Hotel was not very friendly.

Leisure Family

10/10

Exceptional

23 Jan 2026

Kate

In an odd area but super convenient for our needs. It was quiet and clean. I wish the pancake machine had been working.

Leisure Family

10/10

Exceptional

21 Jan 2026

Cody

This was a nice, quiet hotel but close to the airport.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Shirley

Nice spacious room. Very clean only downfall room was over looking the parking lot and the lights were shinning right in my eyes. Only sheer curtains nothing else to close for blocking the light

10/10

Exceptional

18 Jan 2026

Jessica

Friendly staff, clean rooms

Leisure Friends

10/10

Exceptional

17 Jan 2026

Linda

Staff
Room comfortable and clean
Allowed early check in
Shuttle to plaza was convenient but had to get a urber to airport, unknown to us the shuttle only went once an hour

6/10

Pleasant

16 Jan 2026

Jose

My wife, my son, and I stayed for five long days. The room wasn't too bad, except that a bad smell came out whenever we turned on the air conditioning. Imagine, five days and the same breakfast every morning!

Leisure Family

8/10

Excellent

06 Jan 2026

Jenny

I was good not exceptional! The room was cleaned, it seemed like there were no close restaurants even though the location was a good one.

6/10

Pleasant

03 Jan 2026

Ashley

Found a handful of hair on the floor where my kid was playing. Room was adequately sized and otherwise okay but not clean…

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Yogesh

Clean rooms. Helpful staff. Good breakfast options. Though they did run out of things like oat meal almost every day and would not make more

Leisure Family

10/10

Exceptional

30 Dec 2025

Edgard

Really convenient location !! Friendly staff!! Sofa Bed was terrible to use not comfortable at all. Shower need to have some holders on the walls cause actually it is not safe. Beds are super comfy.

Leisure Family

10/10

Exceptional

27 Dec 2025

Sarah

The staff was friendly and the room was very nice. Restaurants were a short drive away. It was very convenient to the airport.

Leisure Family

10/10

Exceptional

27 Dec 2025

Juan

Great room and breakfast was great and employees very nice and helpful

Leisure Family

10/10

Exceptional

27 Dec 2025

Lois

Very accommodating

Friends_and_family Family

2/10

Poor

21 Dec 2025

priscilla

Bathroom is not cleaned, I can’t control the AC, it took us an hour to get a shuttle, I booked this hotel because I was told they have a shuttle that goes to the cruise port, I get here and they do not. Just to check in a room took 2 hours. For the price I paid, this hotel is trash.

Business_and_leisure Family

10/10

Exceptional

21 Dec 2025

NATASHA

Nice

Leisure Friends

2/10

Poor

20 Dec 2025

Brandi

The little lake was filled with trash all along the shore workers came to clear the salt off our table while we were still eating. Food was awful, cold potatoes. Room was set at 72 with no options to turn it down. I messages and nothing was done to fix. Miserably hot at night.

Leisure Family

6/10

Pleasant

16 Dec 2025

BALAMURUGAN

Room is very good and spacious with nice lagoon view. But staff is using strong smelling cleaning products, smell in hotel lobby, elevators abd walkways. Also breakfast vould be better, there are no waffles or muffins. No complementary water.

Leisure Family

8/10

Excellent

16 Dec 2025

CARLOS

Nice space, comfortable.

8/10

Excellent

15 Dec 2025

Dawn

It was only a short overnight stay but the room and staff were very good.
I would give an excellent but we waited a long time for the shuttle from the airport to the hotel. Tired and hungry we waited over an hour.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

CELSO ANTONIO

everything as expected

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Gesler

Excellent, everything neat and ready to go.

Business_and_leisure Family_with_children

6/10

Pleasant

13 Dec 2025

Tina

Pictures of breakfast were totally misleading. Transportation arranged by hotel staff was proprietary and expensive.

Leisure Family

10/10

Exceptional

11 Dec 2025

Hugo

Friendly staff

Leisure Family

6/10

Pleasant

05 Dec 2025

Iraise

Bed linen are polyester , super uncomfortable .
Everything else is ok

4/10

Poor

04 Dec 2025

JOSE V

if you choose this hotel for the shuttel service from and to the airport, be careful, because the van does not drive regularly to the airport, but it is a service on demand, so you have to call them. I did call them several times, but they never picked the phone, so i had to pay for a uber to the hotel!!!

Business

10/10

Exceptional

01 Dec 2025

Lilach

we like the vibe.
breakfast was good.
room clean and the stuff was nice.

Business_and_leisure Family

10/10

Exceptional

30 Nov 2025

MARYELLEN

Great Hotel other than the Triple Charge on my CC.

6/10

Pleasant

25 Nov 2025

German

The hotel overall was okay. The walls are paper thin. People next door were having a normal conversation and we can hear everything clear as if they were in the room with us. It annoys me when hotels are like this.

Partner

10/10

Exceptional

21 Nov 2025

James

The front desk staff were amazing and very accommodating. Some of the other staff were cold/dismissive to my travel companion but other than that I would still give a 5 star.

Business

8/10

Excellent

16 Nov 2025

Jeff

Staff was great, good breakfast and free parking ! Will be back

Business

10/10

Exceptional

16 Nov 2025

Catherine

Amazing room, friendly staff, great location. Thank you

Leisure Friends

10/10

Exceptional

13 Nov 2025

Vanessa

everything good

Leisure Family

10/10

Exceptional

10 Nov 2025

Agnes

.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

MONET

The eggs were horrible

Partner

10/10

Exceptional

09 Nov 2025

Karen

Loved the convenience of the airport shuttle and breakfast options. Would definitely stay here again

Leisure Family

6/10

Pleasant

03 Nov 2025

GINGER

Just the bed is sloppy in middle and location is not in a walking distance

6/10

Pleasant

03 Nov 2025

Stacy

The Room is very nice and comfortable. The staff was friendly and helpful. The hotel smells wonderful. The lighting in the elevators is too dark. See U next year.

Leisure

8/10

Excellent

28 Oct 2025

Lorie

Aside from the young lady at the front desk being a little snarky and the washing machine being out of order everything else was great. The shuttle guy was great. The room was clean. I chose this site because it had a laundry and I stayed a few days in Miami and wanted my clothes to be clean to go on my cruise. It certainly didn't ruin my trip but it would have been nice to have all clean clothes

Leisure Family

6/10

Pleasant

27 Oct 2025

Eric

One of my biggest forms of disappointment staying at a hotel is when the pool is closed. When I booked two weeks ago this was not the case. I would have went with the Embassy Suites if I knew the pool was not open.

I am a big fan of HIE and will continue to stay despite this. Just stinks when you are from a bad weather area and looking forward to swimming an you cannot.

Business

10/10

Exceptional

22 Oct 2025

RENELLE

Stayed 5 nights. Everything was great at this hotel. Room was clean. Staff was very helpful and friendly. I only wish the buffet breakfast had 1 or 2 additional options. Overall 9/10

Business_and_leisure Family