Extended Stay America Miami Airport

2/10

Poor

19 Mar 2026

Aylen

N/

Friends_and_family Family

2/10

Poor

19 Mar 2026

Taima

The common areas are filthy. The kitchen in the room had 1 plate and 1 fork, when we asked at the front for more supplies that said they did not have anything. The room smelled of mildew and mold. The fridge was dirty. When we asked for a discount they denied it. Do not recommend.

Family_with_children

4/10

Poor

16 Mar 2026

Aaron

Looks nice on the outside but inside is awful
The pull out couch is the worsts I’ve ever seen
My kids had to put it on the floor and ask for extra blankets as padding
The hallway carpet was nasty and dirty
Not to mention the rooms are NOT soundproof
I heard the person next door snoring and the people above us were paving all night
The breakfast is a joke, no fruits, just packaged stuff

I know Miami is expensive but spend a bit extra to go to a better hotel

Family_with_children

4/10

Poor

13 Mar 2026

Amelia

the pool was closed which they did not tell us before hand. there was nowhere to get water at the hotel. the staff was lovely

Friends_and_family Family

4/10

Poor

11 Mar 2026

Mitchell

Not a great place to stay. Lots of police presence, the area is sketchy. My wife and I stayed two nights and our kids and grandkids were joining us on the third night, leaving on a cruise the next day. They oversold the hotel by 9 rooms so they wanted to give us rooms with one bed and a pullout. That wasn’t happening. They ended up transferring us to another property right by the cruise terminal which was significantly better. I would not choose this property again.

Family_with_children

2/10

Poor

10 Mar 2026

alvin

Room was not in good condition..smelled horrible and had gnats in the room. Canceled my stay currently trying to get a refund from Expedia.
Should not be on the site as a possible place to stay. Receptionist/check in lady was very nice and accommodating

2/10

Poor

08 Mar 2026

lenie

Very dirty hotel. Found a chewed tobacco bag inside the sheets when we first arrived. They said they couldn’t do much because there was no house keepers so they gave us new sheets.

2/10

Poor

07 Mar 2026

Alexis

The photos posted make this hotel seem way nicer than it actually is. Hotel & rooms felt muggy. Unable to sleep due to loud noise from AC and nearby planes constantly taking off. Pool was closed. Breakfast was picked over muffins and packaged oatmeal in a cup. Hallways and floor were pretty dirty and mold was growing in the bathroom ceiling. Do not recommend.

Friends_and_family Family

4/10

Poor

06 Mar 2026

Sarah

This place is a dump, the pool come to find out has not worked in 6 years, the place smells musty terribly, there is a patio area that has signs no smoking but everyone smoked. Breakfast - if you can get a orange or a granola bar youll be lucky! And if you ask for something to eat its a major inconvenience. Stay away! But the one young girl was a sweat heart! The others are to be desired.

4/10

Poor

06 Mar 2026

Joshua

No safe for valuables.
Extremely limited breakfast. Not stocked. No juice. No milk. No eggs.
Pool closed indefinitely.

Family

4/10

Poor

04 Mar 2026

carlos

No wifi, no restroom

6/10

Pleasant

03 Mar 2026

Rhonda

I was very disappointed with my stay. The first room I was given had a strong smell of bug spray, which made it uncomfortable to stay in. The overall condition of the hotel left much to be desired. The hallways looked as if they hadn't been vacuumed in months, and the property generally felt unkempt.

When I went downstairs to request more bedding, there was no one at the front desk, and I had to wait quite a while before anyone came to assist me. There wasn't even a bell or button to press for help, which was frustrating after a long day of travel. Additionally, I noticed a man sleeping without shoes in the lobby who appeared to be down on his luck, which made the environment feel uncomfortable.

The room itself was missing bedding for the pull-out couch, so I wasn't able to use it properly. I watched as the woman at the front desk pulled sheets out of the dryer to give to me. Furthermore, the pool was closed and marked as out of order, and the area surrounding it looked dirty.

Overall, the lack of cleanliness, poor maintenance, and limited staff presence made this a disappointing experience. I would not choose to stay here again.

Family

10/10

Exceptional

02 Mar 2026

Sarah

Good

4/10

Poor

01 Mar 2026

Kara

Pool was closed and we intentionally booked because it advertised a pool. Was told it was closed for 6 months and then told it has been closed for 6 years. Not willing to make it right and pay the $15 to use pool next door. Laundry was scarce to none, had to ask multiple times for bedding

Friends_and_family Family

4/10

Poor

28 Feb 2026

Shauna

Hallways were dirty, as if they hadn’t been cleaned for days, sofa pull out bed was so uncomfortable, my daughter couldn’t sleep. Our room was otherwise clean.

6/10

Pleasant

28 Feb 2026

Sherry

The one door we had to go through didn't operate properly and they knew about it but didn't fix it

Friends_and_family Family

8/10

Excellent

26 Feb 2026

Vadim

Everything was OK, but the breakfast was very weak

Family

6/10

Pleasant

25 Feb 2026

Raul

Dislodge

8/10

Excellent

24 Feb 2026

Rochelle

Experience was good. Your basic hotel stay.

Family_with_children

2/10

Poor

23 Feb 2026

Natalija

For $250 a night because of inflation due to Presidents week I got a room for me and my three kids before jumping on a cruise. The room was filthy and the bathtub had so many chips in the paint. The breakfast was pathetic consisting of black coffee and tea only. Also when i got to my room we were so exhausted and realized they did not make up the pull out couch which has mold all over it no sheets and no pillows i went down to the front desk as they were closing in 5 mins the girl laughed and said we don't have pillows or sheets i said i want a different room and she handed us two blankets and said that's all i could do. we had no choice because i paid for the room and we were exhausted. we ended up all sleeping on the bed i=on top of the sheets i would not recommend and would never come back!

Family_with_children

6/10

Pleasant

23 Feb 2026

Briana

Our stay was fine. Upon arrival we were greeted warmly and were asked to come back for check-in around 1pm. We left our baggage with the front desk and it was perfectly fine and safe to leave. Upon arrival at 7pm (we had a day in Miami Beach), we were told that no one room with 2 double beds were available, despite that being our reservation. For this reason, we were split into two different rooms. They were fine and overall clean. The air conditioning worked well. We could hear noise around 11pm from a neighboring room. Upon check out at 4:30am, we had to wait about 5 minutes to be taken care of but check out what smooth nonetheless.

Friends

4/10

Poor

21 Feb 2026

Kelsey

When we arrived at the hotel the appearance in the lobby/breakfast area was disgusting. There was a neon yellow stained towel sitting under the table, crumbs EVERYWHERE & the seats were all stained with god knows what (I took pictures to prove it). The staff were less than friendly and seemed annoyed to have to wait on us. The pool was closed & the outside door locked if you didn’t prop it open and no staff was around to let us in until our friends arrived for their check in. The only options for breakfast were chewy granola bars and small prepackaged muffins. We arrived at 2:50 and our room was not ready, which we understood as it was not check in time yet……but at 3:40 when I asked if our room was ready after sitting in the lobby for almost an hour with no acknowledgment from any staff we were told the room we booked & paid for was not but a different one was. We took it because we were sick of waiting in the lobby but the girl at the counter told us she could not comp us for the room we were actually given. The reviews we saw on Expedia were extremely misleading and I would absolutely not stay here again.

Family_with_children

2/10

Poor

15 Feb 2026

chris

We paid for our room and when we arrived we were told our reservation had changed hotels and they were sold out. This was at midnight after getting a Uber ride traveling with my elderly parents and 8 suitcases

8/10

Excellent

10 Feb 2026

Christina

Good room and clean and what we needed our 1 night for… the breakfast setup lame … like bare minimum which I get I wasn’t expecting a Dennys but atleast more than just oat meal and some kind of granola bar. No milk for coffee it was just creamer option. No juice option so limited sadly so didn’t get the full 5 stars fr this lack but it was quiet hotel and was nice spot to lay our head for the night.

Leisure Partner

4/10

Poor

08 Feb 2026

Terry

When I booked online it said airport shuttle and we got here and there was not one. 7:00 at night was not the time to find that out

8/10

Excellent

08 Feb 2026

Alejandro

Room was clean. A lot parking, bur access to the lobby and hotel with luggage its kind of complecated

Leisure Friends

4/10

Poor

06 Feb 2026

Angela

Our toilet made a LOUD whistling noise EVERY time we flushed and would not stop unless we took the tank lid off and wiggled things! We were undressed and in bed when it started. We did not call the front desk. The room was clean, but the hallways and stairways were very dirty. The front desk staff was very friendly.

Partner

8/10

Excellent

03 Feb 2026

Julie

Rooms are clean, the only thing they say breakfast served, there is only coffee and muffins

Leisure Family

8/10

Excellent

02 Feb 2026

Martha

Very confortable and convenient, but don't supply soap, or some coffee into the room.

Self

4/10

Poor

29 Jan 2026

Bethany

This property felt

8/10

Excellent

24 Jan 2026

DIEGO

Room ok , breakfast very poor only coffee and muffin
Parking good

Leisure Family

6/10

Pleasant

23 Jan 2026

Keivamae

Was ok but no utensils at all to make a cup of coffee to my surprise on check in was told $100 deposit was required says no smoking inside as a smoker that's all i smelt on the 3rd floor i won't stay here again

Leisure Family

10/10

Exceptional

22 Jan 2026

Antoine

Everything was good, enjoyed the grab & go breakfast.

2/10

Poor

21 Jan 2026

Matthew

This was a total disaster. I arrived late, at 3 am, and they told me it was booked a no show. They would not give me a room and put me on the street with my son in the middle of the night. It is a bucket shop hotel/motel, and I would strongly recommend nobody ever stay there if they intent to be treated like a customer/human being.

Leisure Family

8/10

Excellent

20 Jan 2026

LUIS

Good

6/10

Pleasant

18 Jan 2026

Julie

Parking/drop off and entrance to hotel is atrocious. Room was average. Good water pressure.

Leisure Partner

6/10

Pleasant

18 Jan 2026

Leonard K

Coffee in the room would be nice. Cups for drinking water. Not a lot of amenities. Phone didn’t work. Not too exciting.

Leisure Family

4/10

Poor

17 Jan 2026

Tim

Had a queen with sofa bed paid for they gave us just a queen bed. Too tired to fight. Hallway floors were very dirty. Bed was ok.

2/10

Poor

13 Jan 2026

Aracelis

The first room assigned had a terrible smell. The other room was ok. The second day of our stay I asked the cleaning lady to change towels and the bedding and she tolds us that the hotel policies does not allow them to clean everyday, the guests have to request towels and bed cloth in the front desk. They only clean when you leave the hotel. Never heard of that in a hotel, incredible.

One day I requested clean bedding and I was told that there was no clean available and when availble I had to put it to the beds.

Every day I had problems with the door key. One day we arrived late to the hotel (my husband and daughther) we waited like an hour for the front desk employee to solve the issue. Meanwhile our little dog crying inside the room because she felt us and my little girl tried to comfort her from outside the room. Because of the long waiting my daughter was tired, started crying and fell asleep in the hallway. It was heartbreaking see her like that.

The breakfast is not deserve to be called it breakast. Just coffee machine black an the milk was powder same as the hot chocolate, breakfast bars and cookies. The time was from 6am to 9:30am and if you go by 9:00 there was nothing. I assume that the personnel refills until the end at 9:30am. But no, I needed to tell the frontdesk employee to make the refill and she was not happy with my requests. Definitely I will NEVER stay here.

Leisure Family_with_children

8/10

Excellent

11 Jan 2026

Miriam

If you are not staying for a week, or maybe 5 days, your kitchen will probably not be equipped. But, you can ask the front desk for dishes and silverware. I don't know if they provide pots/pans and cooking utensils (we did not have anything available because our stay was for less than 5 nights). Bring some paper towels, blankets and pillows. Overall, good location.

2/10

Poor

10 Jan 2026

Juan C

32\" Tv, No sofa bed until the 3rd night of 4 nights, Breakfast runs out by 8am every day; if you can even call it breakfast, pool closed, microwave didn't work, you can hear every noise going on top floor, next door etc.

2/10

Poor

08 Jan 2026

Peng

Missing basic kitchen utensils (since it is suite with full kitchen), quilts, blanket, and even shampoo. We have to go to front desk and ask each time for them.
Few choices for breakfast, 3-5 items. When late, nothing left. I also noticed another guest took most of the very limited items with his own plastic bag.

Leisure Family

2/10

Poor

08 Jan 2026

Irma

Stove did not work, no pots or pans or utensils. Front desk staff had attitude. Got irritated when I went downstairs and let them know the room I was assigned had no signal phone did not work either. Moved me to another room without telling me , made me wait downstairs without telling me what was going on and made the other front desk person go with her. Halls were dirty.

Leisure Family_with_children

4/10

Poor

05 Jan 2026

John

Corridor rugs stained and very dirty. Almost zero food available for “free continental breakfast”. Front desk ran out of paper slips with wi-fi access info and there was no backup wi-fi access info at front desk…this caused me complications with dialing my laptop into a business meeting

Business Self

2/10

Poor

04 Jan 2026

Nickcoy Bernetta

for $200 a night this place is a total dump

Business Family

2/10

Poor

04 Jan 2026

Srinivas

Short circuit, equipment damage, smelly rooms, clogged washrooms, unwashed sheets, complete waste of money

6/10

Pleasant

04 Jan 2026

Tevis

The stay was just okay...

Business_and_leisure Pet

2/10

Poor

03 Jan 2026

Angela

I checked in around 4 pm ish. 1 room for 4 adults a standard bed with a pull out sofa bed. When I notice in my room their wasn’t an extra bed linens for the sofa bed and I went downstairs to ask Guest services . The young lady stated they were washing all off the bed sheets and I would have to wait . I told her we were all going out and she could please just placed them in my room once done. When I arrived that night around 12 midnight , the sheets were not in my room. I went down to Guest services and another young lady said I would need to wait 1 hr because she wasn’t done and the coworker before her shift did not wash the bed linens. I explain my family and I were tired and I couldn’t wait 1 hour until she was done. She told me that technically I’m not supposed to get them because I only paid for a standard room with 1 bed . I got really upset and told her NO! I paid for 1 room with 4 adults which is why I was given the option to choose a room with a sofa bed that opens up and that I should be able to get sheets because otherwise the other 2 adults have to sleep on the floor or the mattress springs with no linens and I asked for a manager! She called her on the phone who then directed her to get cleans sheets from another storage room that had extra sheets! Had I not insisted on bed sheets and to speak to management my kids would off slept on the floor or a dirty stain mattress with no covers!

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

Krishnan

Clean rooms and amazing staff

Family_with_children

6/10

Pleasant

28 Dec 2025

brian

staff courteous, kitchen burner non-operational.

6/10

Pleasant

26 Dec 2025

Bipin

Need atleast one more cart to bring stuffs to the room, employees were friendly but need to add few more employees to serve fast service

Leisure Family

10/10

Exceptional

23 Dec 2025

Teress

The room was clean and staff was great. I felt safe. Parking was in the back lots of lights

Leisure Family

8/10

Excellent

20 Dec 2025

Cornelius

Room had a musty odor but staff was nice. Breakfast was very disappointing. Just coffee, muffins and oatneal packets. No milk, microwave, juice or fruit.

Leisure Self

10/10

Exceptional

20 Dec 2025

Keyimani

Clean room, friendly staff, good location.

Leisure Family

6/10

Pleasant

19 Dec 2025

Beyonce

I think everything has been great a great place to stay overnight especially after Cruz and I love that they have the amenities almost like a small apartment where there’s like a kitchen in the fridge and like a microwave and stuff to eat food and left those and stuff so it was great and plus they have like a washer and dryer

6/10

Pleasant

19 Dec 2025

Emanuel

upon arrival, though the clerk was cordial i did not receive or get an offer for the kitchen supplies. other Extended stays I have used would have those supplies in the room. here i had to return to the desk and request them. when the clerk took me to the room containing them I WAS GIVEN DIRTY PLATE CUP AND UTENSILS as none were washed. my room number was 331, which is far from the elevator, so i used the stairs. that stair well has a very worn rug and was not cleaned the entire 6 days i used it. there was debris , and the rug was dirty. I parked near the exit in the well, so as not to have to walk all the way around and that door never, never worked. i noticed some people let items in the door so that it would not lock. the key mechanism never worked a safety issue. the desk staff always smiled and were cordial even when saying sorry.

The 2nd floor fitness room is a shameful offering. the room has only 3 machines, and two of them were broken. i did not have the energy to test the middle machine, the stair master. .

Business_and_leisure

10/10

Exceptional

16 Dec 2025

Amarilis

Outstanding

Business_and_leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Amalia

The front desk person was so sweet and kind.

Leisure Family

10/10

Exceptional

10 Dec 2025

Nicholas

Check-in staff was delightful

6/10

Pleasant

10 Dec 2025

Riven Edgardo

I was threre

6/10

Pleasant

07 Dec 2025

Jose Alberto

Long walk from parking lot to front desk when first checking in. They only have two dedicated spaces for people checking in but always occupied. Very inconvenient when have lots of luggage.

Leisure Family

6/10

Pleasant

02 Dec 2025

Roger

The room was average, though rather large and with a decent kitchen. The staff was helpful and efficient. For a hotel of this class it was above average in some respects but average in others.

Business Self

4/10

Poor

01 Dec 2025

Mistica

Room, the sofa bed was not set up, we needed to make the bed ourselfs, although we ask for a 3 person room

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

alfred

Room very clean, no ice in fridge, no cups, glasses, utensils coffee or coffee maker, no wash cloth. Room key card did not work on outside door.

Self

10/10

Exceptional

30 Nov 2025

Shirley

Clean room

Business

2/10

Poor

29 Nov 2025

Dan

The crowd the screaming at all hours the barking dogs in the rooms the uncomfortable beds the outdated furniture and tvs the dirty bathrooms lack and f towels and toiletry

Leisure Partner

8/10

Excellent

27 Nov 2025

Mistica

Room is good, only thing is if you need cup, utensiles, you need to go to the frontdesk

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

Sean

Breakfast is a muffin

8/10

Excellent

19 Nov 2025

Mary

Ok

2/10

Poor

19 Nov 2025

Piyush

Honestly its a 0 star review for me. We had a cruise on 16th so stayed near the airport on 15th night. We had our 3 year old with is and we reached early around 1:30 so we requested for early check in and they denied. Also, we got to know they do not have a shuttle from airport so we had to take a taxi to the hotel.
Although the website said included breakfast, Once we reached there they told that they did not had breakfast, instead they only had a pack of oatmeal (with no milk) and packed muffin. I could not even find cereal or fruit fod my son.

Their pool is out of order and looks to be in that condition for a while. Rooms had no paper towel and on asking they gave a face towel saying thats all they had.
There is no room service, so you have to go to the reception to get anything.
No kitchenattes were provided in the room, they said you have to ask for everything.
Everytime we went to the reception to ask something the receptionist would say “is that all? why down you tell everything that you need” in a very bad tone and then they would give some items and for other they will say we do not have it like diahwashing liquid to wash my kids milk bottles, later after pushing they will get it from their storage room.

The only thing ok was we got place to sleep, but when we asked for extra pillows or sheets they denied it at first, then after presuurizing they found it in there storage.

10/10

Exceptional

18 Nov 2025

Anderson

Yes

Leisure Self

2/10

Poor

17 Nov 2025

Brittany

Hair were all over the sheets, night attendant had a bad attitude, beds were really uncomfortable.

10/10

Exceptional

17 Nov 2025

Dasheena

Clean friendly

10/10

Exceptional

16 Nov 2025

Doris Nicole

My check in lady at the counter was spectacular!! I had a personal emergency and her quick thinking really helped me!

Pros:
Bed VERY comfortable.
Really simple check-in.
Hot water in the shower instantly!
Easy check out.

Cons
-The to-go breakfast was only oatmeal and coffee. The pictures portray eggs and bread.
- Our room was dusty. I had to wash my feet before getting into bed.
- The soap was new but the shampoo bottle was placed empty next to the unopened soap.
- Went to two Extended stay and both lobby bathrooms were not operating? Odd.
- My bathtub was quite worn with the metal filling showing. A person can cut their feet. I was fine and the hot water was divine.

Leisure Family

2/10

Poor

16 Nov 2025

Nabarun

worst hotel check in. Stood there for 30 min. One person and was not an efficient check in.

Partner

10/10

Exceptional

16 Nov 2025

Jason Yamil Perez

Good service and Expedia always finds thr best

10/10

Exceptional

15 Nov 2025

Ericka

The staff was friendly and the room was very clean

Partner

10/10

Exceptional

14 Nov 2025

Michael

Yes

10/10

Exceptional

14 Nov 2025

izora

Great

2/10

Poor

10 Nov 2025

josh

suprised i didnt see roachs

Leisure Family

2/10

Poor

10 Nov 2025

Martha

Too bad, it is very dirty both in common areas and the rooms, the staff is poor (only the receptionist in the morning is friendly) they do not give breakfast is a deception

Leisure Family

2/10

Poor

10 Nov 2025

Moses

Not at all

Business Partner

8/10

Excellent

09 Nov 2025

Rony

Nice

4/10

Poor

07 Nov 2025

Bridgette

Wasn't what i was expecting.

4/10

Poor

03 Nov 2025

Jorge

Not a nice place...could be better, rugs on the aisles are dirty, bathrooms could be in better conditions.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Helen

All good convenient for airport

6/10

Pleasant

25 Oct 2025

Ariel

Overall, the place could use a thorough cleaning

Partner

10/10

Exceptional

23 Oct 2025

Alex

Perform the required maintenance in order to keep the pool open.

Business

10/10

Exceptional

17 Oct 2025

Ana

It was a nice and quiet weekend

Business

10/10

Exceptional

17 Oct 2025

Christina

It was clean, parking was good

Business_and_leisure Family

8/10

Excellent

13 Oct 2025

Anand

Love the kitchenette. Don't like the grab and go breakfast

Business Family

8/10

Excellent

11 Oct 2025

José A.

Poor breakfast. Also, the cleaning personals remove me of the room before the checkout to clean the room. My wife and me was very upset by this action.

10/10

Exceptional

03 Oct 2025

Chontay

Friendly staff

2/10

Poor

01 Oct 2025

Lisa

Staff was no place to be found. We had to wait 3 hours for our room. I would not recommend this hotel. There were no amenities in the room except a bed and tv and a fridge. There was no coffee or anything. I felt like I was living in a empty room.

Leisure Partner

4/10

Poor

28 Sep 2025

James

Nothing to cook with in the kitchen

Business

10/10

Exceptional

22 Sep 2025

John

Free parking

Leisure Partner

10/10

Exceptional

12 Sep 2025

Kelia

Free breakfast and wifi were good. Not being bothered was great, and the fridge, stove and microwave came in very handy.

Business Friends

6/10

Pleasant

06 Sep 2025

Felix

Stayed here just for one night. Family of 4. 2 TV controllers and none worked. Had to call for some sheets for the skfa bed and had to pick them up myself at the front desk.

8/10

Excellent

04 Sep 2025

Henrietta

Quite

Leisure Self

8/10

Excellent

04 Sep 2025

Adam

The room was spacious and clean. Great room and value. The staff were nice and helpful. The area around the property is super inconvenient. Getting to and from the airport shouldn't be that complicated and expensive with a simple Uber.

Leisure Self