Name: Homewood Suites by Hilton Miami - Airport West
Address: 3590 Nw 74Th Avenue, Miami, 33122, US

6/10

Pleasant

20 Jul 2026

Sabrena

The front desk staff wasn’t inviting nor friendly.

10/10

Exceptional

08 Jul 2026

Natalie

Clean space, excellent breakfast and great staff. The only thing was Parking must be paid for daily $15 per day plus taxes.

Partner

10/10

Exceptional

08 Jul 2026

Thirumalaikum

Everything is good and not sure why they charge for parking. Other than that everyting was great.

Family_with_children

10/10

Exceptional

03 Jul 2026

CHANIQUA L

Staff was welcoming, airport shuttle was easy to use. Room was clean

Self

10/10

Exceptional

30 Jun 2026

Stephen

Rooms were excellent.. spacious.. very clean & comfortable
Staff were excellent.. very helpful
Breakfast was exceptional..
A really fantastic hotel.. could not find anything wrong with it

Family

10/10

Exceptional

21 Jun 2026

Mary Jo

All was good except the shuttle service.

Partner

10/10

Exceptional

07 Jun 2026

Janice

Everything was great, except check-in on n June 1st.

Family_with_children

6/10

Pleasant

07 Jun 2026

Janice

Attitude of Receptionist at check-in was very clear that she did not care for people of color. She charged two different prices. When returning from my Cruise she Charged a higher price than the first day. She said the charges change daily, BUT…the room was pre booked as was the first day. And she would NOT listen, so I had to pay what she wanted to charge.
I would not advise people of color to stay there. All the other staff were amazing.

Family_with_children

10/10

Exceptional

07 Jun 2026

Nancy

I was traveling with my daughter and her two teenage sons. We had booked a one bedroom but were upgraded to a two bedroom, which was massive! We were there for two nights, so this was amazing!
Quincy at the front desk was so fun and nice.
Also, the breakfast was delicious.
It was a great experience.

Friends_and_family Family

4/10

Poor

02 Jun 2026

Toni

When we arrived, I pulled back the sheets and noticed dried blood near the head of the bed and after taking a shower, there was a tick-looking bed over the door. When I mentioned it to the hotel manager, she proceeded to tell me that the picture I took was not from their hotel and insinuated that I or my husband cut ourselves and left the blood stain on the sheets because it looked new although, we had just arrived. I had to go down and change my own sheets and was instructed to just put the stained sheet in a plastic bag that was given to me. I was appalled at the lack of accountability that we were shown and after I had to go out of my way to prove the opposite of what she proposed, she offered an apology and took 50% off the room rate.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Sharon

I liked the cleanliness if the property. The rooms were large and very homey. The beds were extremely comfortable. The breakfast was ok. The only thing I disliked was the distance to my room being that I walked with a cane.

Partner

10/10

Exceptional

23 May 2026

Bill

Clean room, pleasant staff. Nice breakfast except no choices if you are vegan like my wife.

Partner

10/10

Exceptional

23 May 2026

Zoel Emilio

Me encantó la amabilidad del servicio sobre todo de la gerente del hotel lucrecia una persona muy profesional y calidad , recomiendo este lugar y por su puesto que regresaría a hospedarme ahí..

Friends

10/10

Exceptional

21 May 2026

Audelia H.

The rooms were ready for us at the hour we had indicated. The shuttle was a help. A Wed evening get together was a pleasant time

Family

10/10

Exceptional

19 May 2026

Amy

We absolutely loved our room! My two sisters and I booked the 2 bedroom suite for after a cruise to celebrate my sister’s 50th birthday. They allowed us to check in early after we’d disembarked the ship and we were able to enjoy a relaxing day and being before flying home the next day. It was clean and the amenities were nice. The kitchen had a 2 eye stovetop, full size refrigerator, dishwasher, and even some coffee and tea. The staff were friendly and the free breakfast was great - breakfast tacos with pulled chicken, a waffle iron, fruit, eggs, juices, and coffee. The dining area tables and chairs were clean and comfortable. The gym was small, but had 2 treadmills, an elliptical, and some dumbbells. The pool looked clean and the pool area was nicely laid out. There was a small basketball court and a pergola that covered grills. This would be a great place for multi-household families to meet before a cruise, too, even though it’s closer to the airport than the port.

Family

8/10

Excellent

18 May 2026

Lilia

Good for traveling families.

Partner

10/10

Exceptional

16 May 2026

Stanley

.

Self

10/10

Exceptional

16 May 2026

stanley

Professional Service at all levels

Self

8/10

Excellent

02 May 2026

MARIA

yes

Self

10/10

Exceptional

02 May 2026

Veronica

The room size of the king studio was fantastic. Breakfast is included and beyond the standard food.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Holly

Breakfast was great and good. Plenty of options

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Ann

Breakfast was better than expected. Only one place to eat in the area…at the hotel next door, which was not great food. Check-in staff and morning staff was not friendly, but night staff was friendly. Room was okay, not great.

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Judith

Breakfast was good
Quite a variety and enjoyed my coffee.

8/10

Excellent

24 Apr 2026

Rudolph

This hotel is only located about 3-4 miles from Miami International airport, but the journey in Miami traffic will require 30 min, or thereabouts. The hotel is great, they serve a good breakfast, offer a hospitality welcome hour around 5:30 PM with beer, wine and snacks, and the staff was wonderful, overall. The room was clean, spacious, with a small living, dining and kitchen area. The bed was great. All good. I only awarded the hotel 4 stars because I think I need to reserve 5 stars for luxury hotels. But, if I could have rated it 4.5 stars, I would happily have done that.

Partner

6/10

Pleasant

21 Apr 2026

Lissette

Does not accept surgery patients.

10/10

Exceptional

21 Apr 2026

James

Better than we even expected!!

10/10

Exceptional

21 Apr 2026

Kristen

Great place! Food was not great, very limited choices

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Cyndy

Great precise hotel

6/10

Pleasant

19 Apr 2026

Sandy

Breakfast was just ok. Hotel is tired but clean. Pillows in room you might as well not have any. Towels are better than the pillows. Rooms are worn and this hotel needs an upgrade bad. Nothing really around it to do anything or eat etc. checked in at night only one staff member at desk and check in was over an hour due to the line up. Won’t stay here again

Partner

2/10

Poor

17 Apr 2026

Paul

This was one of the most financially disruptive and unprofessional hotel experiences I’ve ever had. I chose the pay at property option, yet the hotel charged my card multiple times before I even arrived. Then, at check‑in, they charged me three separate times for the security deposit and three separate times for the pet deposit — with no explanation and no accountability.

It didn’t stop there. Throughout my stay, the hotel continued to run duplicate charges and authorizations on multiple cards, even after I had fully paid. These repeated, unauthorized charges triggered fraud alerts, locked our cards, and resulted in multiple large holds exceeding $1,000. We were left dealing with frozen funds and financial stress during what was supposed to be a simple hotel stay.

What made this even worse was the dismissive attitude from staff. No urgency, no ownership, no real explanation. Watching other guests check in without any of these issues made the situation feel discriminatory — like we were being singled out or treated differently for reasons no one would acknowledge.

No guest should ever have to deal with this level of incompetence or disrespect. Until this hotel fixes its billing system, its training, and its treatment of guests, I strongly recommend staying elsewhere.

Family_with_children

10/10

Exceptional

17 Apr 2026

Alison

I really enjoyed my stay here. The room was a dream and the staff was so friendly. I wish I could have stayed longer.

Self

8/10

Excellent

15 Apr 2026

Jovy

Clean room, friendly staff, decent breakfast

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Nicola

Breakfast was good

Family

10/10

Exceptional

13 Apr 2026

Leah May

Convenient shuttle, friendly staff. Room was large and very clean.

Partner

10/10

Exceptional

03 Apr 2026

Dale

Spacious Rooms

Partner

10/10

Exceptional

01 Apr 2026

Waynedell

The room was clean the breakfast was nice and the staff was helpful

Partner

10/10

Exceptional

29 Mar 2026

Tammi

The staff was nice and the room was clean just what we needed

Friends_and_family Family

4/10

Poor

26 Mar 2026

Craig A

What a disappointing experience.

My flight was on time. My bags were first off. And then, I went to the hotel shuttle area a little after 5:30. I expected to see the van around 6pm at the latest, however, it never arrived.

I saw several other hotel shuttles go by at least twice before deciding something was not right.

After almost 45 minutes, I called the hotel and never got a person to answer. I called back and after wading through the system, got a woman on the line. When I explained I was waiting for the shuttle, she very rudely informed me I had to call.

Nowhere on their site, in the voicemail system, or on any documents I received did it say I needed to call. Everything states the shuttle runs every 30 minutes from 7am-11pm.

While waiting is never fun, being scolded by a staff member before you even arrive at the hotel is never a great start.

Once the shuttle finally arrived, almost an hour after I arrived at the airport, they had picked up another guest at the previous stop. So clearly, there were several of us waiting for the shuttle.

Because of the late pick up, I was not able to fully enjoy the evening reception. Again, disappointing.

This whole experience is not up to the Hilton standard. It’s unfortunate this property isn’t being handled to their benefit.

I can only hope future guests may have better care.

And, as I’m writing this, the wifi signal keeps dropping. Yet another disappointment.

8/10

Excellent

23 Feb 2026

Marta

Clean room, excellent breakfast buffet.

10/10

Exceptional

14 Feb 2026

NayLen

Room was clean and staff were very kind and helpful. Breakfast was delicious!

10/10

Exceptional

09 Feb 2026

Delores

Only there about 12 hours and only used the front desk and shuttle. Room was very nice and accommodating. Shuttle was right on time which was important.

Leisure Partner

10/10

Exceptional

05 Feb 2026

April

Everything was great.

10/10

Exceptional

05 Feb 2026

Christie

Nice place

10/10

Exceptional

05 Feb 2026

Yenicet

Excellent

10/10

Exceptional

02 Feb 2026

Kimberley

Room good. Housekeepinh helpful. Front desk. Staff very good and helpful.

10/10

Exceptional

01 Feb 2026

Tom

Room clean, and quiet

Partner

10/10

Exceptional

26 Jan 2026

Yvette

Great breakfast and amenities!

Leisure Partner

10/10

Exceptional

26 Jan 2026

charles

Got here early. Waited about an hour for room but still got early room. Room clean and spacious and has nice kitchenette. Good tv selection Good pillow and comfortable bed

Leisure Partner

10/10

Exceptional

25 Jan 2026

lynn

Very friendly staff and comfortable bed

6/10

Pleasant

21 Jan 2026

Maria

This hotel is very tired, albeit clean. The rooms are old, with sheer curtains and heavy draperies blocking out both the views (parking lot) and any light. Bathrooms haven't been updated in decades. It is clean, however, and the staff were helpful. We were not able to try the breakfast.

2/10

Poor

20 Jan 2026

Bickram

I made a reservation for a client that was having a long layover on their trip but they were DENIED check in because they did not have a US issued credit card for incidentals. We were OK with the price of this room and we use your hotel alot and We offered to give them our personal card and they still refused. The gentleman that helped my client and spoke on the phone with my Director was named Vince and now I hear he is saying it never happened. You obviously do not stand with your clients. I am a Travel Agent and have used your hotel many times and now my experience is ruined. We are being told that we will not get a refund on the room that my client could never use because YOU turned him away. I will put this all over social media and pass this story on to my travel agent friends if you don't do something to rectify. I've spent all day dealing with this issue and i'm fed up with this run around. Vicki B.

Business

10/10

Exceptional

18 Jan 2026

Daniel

Excellent breakfast. Room was spacious. Only complaint was we had to wait for a second bus so we waited almost an hour for a shuttle from the airport.

Partner

8/10

Excellent

16 Jan 2026

Diane

Staff was great. Breakfast was great. Proximity to malls and shops great. I would return and also recommend to friends.

The room was quite homey and well appointed however under the toilet seat was not cleaned properly. No worries, I did it myself. Didn't want to disturb anyone.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Darcy

It was a very clean hotel and comfortable

10/10

Exceptional

08 Jan 2026

Marilyn

The room was wonderful.

10/10

Exceptional

04 Jan 2026

Katherine

Clean room
Pleasant staff
Great location

10/10

Exceptional

03 Jan 2026

Jeanne

Great hotel for the price. Convenient to other hotels for dining.

10/10

Exceptional

03 Jan 2026

Caroll-Ann

Front desk was helpful friendly when we arrived early. Kept our bags while we explored. Nice meal at the Hilton Garden that was more then expected. Room was spacious quiet and clean.

Business_and_leisure

8/10

Excellent

02 Jan 2026

Niglyne

Yes

Leisure Partner

10/10

Exceptional

01 Jan 2026

TASHIRA

La limpieza excelente, el personal muy amable y atento, el desayuno muy bueno en comparación con los demás hoteles que incluyen desayuno. El servicio de shuttle fue excelente y rápido. Definitivamente me volvería a hospedar.

Leisure Family

10/10

Exceptional

31 Dec 2025

Zed

Was only there for about 12 hours 1am to 1pm and didn’t wake up for breakfast but no complaints for me. Staff was friendly and room was clean and nice.

Leisure Self

10/10

Exceptional

26 Dec 2025

Jonathan

Spacious and comfortable room. Nice dinner option close to the hotel and a nice breakfast variety. Friendly staff members.

Self

10/10

Exceptional

25 Dec 2025

Rosanne

Great staff, location and breakfast

10/10

Exceptional

23 Dec 2025

Mayda

The room was clean and comfortable, the staff was friendly, and they had a good breakfast.

2/10

Poor

22 Dec 2025

DAVID

Needed to cancel reservation. Hotel staff were rude, unreasonable, suspicious and unhelpful. I wrote an email to the manager at her request, but I never received a response. I still don't know if the reservation got cancelled.

Leisure Partner

8/10

Excellent

22 Dec 2025

Rebecca

Yes

Leisure Partner

8/10

Excellent

21 Dec 2025

Kathy

Very clean and new hotel. But parking was NOT INCLUDED, $40 a night.

8/10

Excellent

15 Dec 2025

Ivonne

Huge rooms and very comfortable

Friends_and_family Family

2/10

Poor

13 Dec 2025

Elizabeth

I was double charged for my room. Homewood suites charged me and refused to refund after i had paid in full thru Hotels.com. Management at Homewood suites refused to refund and then became hostile towards me when i asked for my receipt showing where they charged me again.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Beth

Clean room. Excellent breakfast!

Leisure Partner

10/10

Exceptional

12 Dec 2025

Karl

Facility is kept in great shape. The room was very spacious and comfortable. Staff were friendly and helpful. No restaurant for dinner but the Hilton next door serves dinner. Breakfast buffet is good, with nice variety.

Business

8/10

Excellent

08 Dec 2025

Steven

Support Shuttle with all the hotels isn’t large enough or smooth enough

10/10

Exceptional

08 Dec 2025

Shannon

Clean room
Airport shuttle
Staff

8/10

Excellent

06 Dec 2025

Kay

The airport shuttle was a long, long, long wait. The breakfast was barely warm.

Leisure Friends

2/10

Poor

06 Dec 2025

Michael

The room was dirty. The electric plugs did not work. Furniture was very old and worn. Pool area was not clean

Leisure Partner

8/10

Excellent

01 Dec 2025

Teri

Staff was nice.

Leisure Family

10/10

Exceptional

01 Dec 2025

Jeffrey

They accommodated an early check in, room was spacious and very clean. Breakfast had variety and was plentiful. No reason not to choose this facility.

10/10

Exceptional

01 Dec 2025

Krystal A

Good

8/10

Excellent

01 Dec 2025

Lowanda

Room was clean and bright. However, we had to call maintenance around 10pm for a leaking toilet which they came to fix right away so we did not have to switch rooms. Upon checking in, the front staff was very dry. No welcome smile or greeting upon check in. When leaving at 5am, a different staff member was standing at the desk and she also did not greet us and barely looked up to speak. This turned us off tremendously!!

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Sri

Good stay

Business

10/10

Exceptional

29 Nov 2025

David

Thanksgiving afternoon front desk clerk was simply amazing. Food was fresh on target fast and so tasty. Breakfast was equally great. Good cooks in kitchen. Room was near perfect. Handicap shower should have hand rails around seat. Our room was great, big , clean , comfortable. Not a big fan of direct tv. I am coming back this winter. Thank you for a great job.

Leisure Family

10/10

Exceptional

26 Nov 2025

Valentina

The suites are wonderful and have every amenity you could want.

Business Self

8/10

Excellent

25 Nov 2025

kegel

My stay with family for 1 week was excellent

Leisure Family

10/10

Exceptional

24 Nov 2025

William

We were happy with everything.

Partner

10/10

Exceptional

24 Nov 2025

Susan

Breakfast was delicious

Friends_and_family Family

8/10

Excellent

23 Nov 2025

mark

The room was alright. The staff was ok.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Charmell

Great hotel and amenities. Will stay at this great hotel in the future

Leisure Partner

10/10

Exceptional

22 Nov 2025

Martha

All of the above!!! it was a very comfortable stay. I would recommend it to anyone and will return if I’m ever in Florida again.

Leisure Friends

10/10

Exceptional

22 Nov 2025

Osvaldo

That was amazing!! Recommend 100 % keep going like that!!!

Family_with_children

10/10

Exceptional

17 Nov 2025

Renata

Wonderful breakfast, great staff, convenient airport transfer

Leisure Friends

8/10

Excellent

16 Nov 2025

Blessing

Clean room but the caution fee I was charged is yet to be paid back into my account. It’s been a week now

10/10

Exceptional

12 Nov 2025

ANIBEL

last and friendly staff

Business Self

8/10

Excellent

09 Nov 2025

BABS

Courteous staff, good coffee indeed! Had a nice room and a good sleep.

10/10

Exceptional

08 Nov 2025

Heather

Early check in was accommodating and staff was kind

Partner

10/10

Exceptional

01 Nov 2025

Melissa

Very nice, friendly staff.

8/10

Excellent

31 Oct 2025

Sandra

The rooms were newly renovated.

Leisure Family

10/10

Exceptional

31 Oct 2025

Giancarlo

Great location, attentive staff, spacious room.

Leisure Partner

8/10

Excellent

31 Oct 2025

Kallie

Room was clean and the breakfast was great. No sheets for the pullout couch, only a blanket and pillow.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

kegel

It was very convenient based on my travel plans. Price was not bad based on what was available in the room. Staff was very accommodating.

Leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Gavin

The rooms where clean and spacious, the staff were polite and ready to answer any question we may had have , breakfast was good love the idea of being able to make your own waffles that was nice and the airport shuttle took a minute for us to come. We were delayed on arrival but all in all it was a smooth process

Leisure Partner