Intercontinental at Doral Miami

United States , Miami Area - FL
MIAMI, 2505 North West 87Th Avenue
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Luz

I ask for a shower gap and the associate was not to nice

8/10

Excellent

07 Mar 2026

JUAN

Updated room. Now the lounge is in the lobby next to the restaurant while doing construction. Loved the breakfast.

Family

6/10

Pleasant

04 Mar 2026

Timothy

Undergoing renovations

10/10

Exceptional

02 Mar 2026

Betty

The property is excellent although it is on the expensive side for staying at a hotel. The staff was great and breakfast was good.

Friends

10/10

Exceptional

17 Feb 2026

Martin

Great

8/10

Excellent

16 Feb 2026

Brian

Yes & Yes

Partner

10/10

Exceptional

26 Jan 2026

Lisa

Everything was absolutely perfect!! 💜

Self

10/10

Exceptional

25 Jan 2026

Leydy

Staff was amazing

Leisure Partner

8/10

Excellent

25 Jan 2026

Deborah

It was pretty good, near airport and convenient.

Self

10/10

Exceptional

25 Jan 2026

Laura

Beautiful stay!

6/10

Pleasant

19 Jan 2026

Allison

Older rooms need some work. Carpets are a little stained and rooms are in need of upgrades.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Stephen

Great stay and great location.

8/10

Excellent

12 Jan 2026

Lance

Conrad at the front desk was excellent, staff in the restaurant was also very good. Room was nice.

Partner

6/10

Pleasant

11 Jan 2026

Courtney

Hotel room hallways had very dirty carpet. Looks like they ar

10/10

Exceptional

10 Jan 2026

Carmina

The staff was great and helpful, including Arturo, the bell person.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Landell

Room was spotless and service was good

10/10

Exceptional

09 Jan 2026

Robert

Amazing Ssrvice. Front Desk Agents are 10-Stars

Business Self

10/10

Exceptional

04 Jan 2026

Cabell

Great location and staff

Partner

2/10

Poor

04 Jan 2026

ASHLEY

The room was extremely dusty and clearly had not been properly wiped down since the renovation. While the hotel claims to be renovated, it appears they simply kept the old furniture, which was worn, dinged, and covered in dust. The overall cleanliness was unacceptable.
To make matters worse, the staff was incredibly ill-informed and rude, offering little to no assistance when issues were raised. For the price charged, the lack of service, professionalism, and attention to basic cleanliness is unacceptable. This hotel is significantly overpriced for what it delivers.

10/10

Exceptional

04 Jan 2026

Gina

Excellent service staff
Pool facilities
Commitment to guest experience

2/10

Poor

03 Jan 2026

Danny

The room had a funny smell and stains on the bed . It seemed very outdated and needs lots of work.

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Marie Yadly

Clean rooms and amazing shower!

Family

4/10

Poor

01 Jan 2026

Duane

Hotel Room had a strong mold / musty smell. Told Staff immediately, they said it was the only room they had available. $300 a night for the room.

Partner

8/10

Excellent

31 Dec 2025

Andrew

Yes. The double beds are full but not queen beds as expected, which should be indicated in room descriptions

10/10

Exceptional

30 Dec 2025

Songa

I missed breakfast due to getting to cruise ship on time. I will be staying at this hotel again. This is a fabulous beautiful looking, gorgeous hotel. Wonderful staff that accomdated my late evening arrival with something to eat when the restaurant was close. Very special attention. Thank you.

Leisure Self

10/10

Exceptional

28 Dec 2025

Olivia

Would recommend in future

4/10

Poor

28 Dec 2025

Narayana

Room is very small i pay $450 nights toilet is very small

6/10

Pleasant

26 Dec 2025

Brian

The Westin National Harbor was just okay. The hotel is clean and comfortable, but nothing stood out as exceptional during my stay.

Service felt pretty rigid. After the initial check-in, I was told they couldn’t provide an extra bottle of water, which was surprising for a Westin. I also requested a late checkout and wasn’t able to get anything beyond 12pm, which felt a bit inflexible.

Parking was another downside. Valet is $55 per night, and self-parking is $25 after four hours, but the charge resets every time you leave, which adds up quickly and feels unnecessary.

Overall, it’s not a bad hotel and it does the job, but it lacks the little touches that make a stay feel elevated. Fine if you need a place to stay at National Harbor, but I wouldn’t go out of my way to stay here again.

Leisure Family

10/10

Exceptional

26 Dec 2025

Karina I

A Luxurious Stay at Hotel Intercontinental Doral
I recently had the pleasure of staying at the Hotel Intercontinental Doral, and it exceeded all my expectations. From the moment I arrived, the staff was welcoming and attentive, making check-in a breeze. The lobby is beautifully designed, setting a luxurious tone for the rest of the hotel.

My room was spacious, impeccably clean, and well-appointed with modern amenities. The bed was incredibly comfortable, ensuring a restful night's sleep. I especially appreciated the stunning views of the surrounding area from my balcony.

The hotel offers a fantastic range of facilities, including a well-equipped fitness center and a stunning outdoor pool area, perfect for relaxation after a busy day. I also enjoyed dining at the on-site restaurant, where the menu featured a delightful selection of dishes, all expertly prepared.

Located conveniently near the airport and major attractions, the hotel is ideal for both business and leisure travelers. I highly recommend Hotel Intercontinental Doral for anyone seeking a luxurious and convenient stay in the area. I can't wait to go back!

Leisure Family

10/10

Exceptional

26 Dec 2025

Ivy

Manger on duty was very accommodating, rooms were clean, do not disturb sign was honored. Hotel amenities available were exceptional.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Michael

I had a good experience. Very nice accommodations

Leisure Family

8/10

Excellent

18 Dec 2025

Angelina

Very clean, the staff was very helpful and accommodating!

10/10

Exceptional

10 Dec 2025

Larry

Business friendly

4/10

Poor

08 Dec 2025

Douglas

Did not get the room we paid for. Staff did not care what we booked gave us what was avaliable. Bar couldnt make drinks. Had to walk 1 mile to a restaurant

Leisure

6/10

Pleasant

07 Dec 2025

Jessica

Did not get the room I booked with pool access because it was under construction, which I was not made aware of prior to my stay; and was not reimbursed as that room had different pricing then the regular rooms. Either the breakfast should be compensated or my room should be discounted for the inconvenience.

10/10

Exceptional

01 Dec 2025

Callesia

Very clean and comfortable

Leisure Family_with_children

6/10

Pleasant

27 Nov 2025

Stephanie

There was still construction dust is the corner by the door. Also, the room had not been occupied previously or ever after renovations and needed a good wipe down of the fine dust that has accumulated. It was a problem for my husband’s dust allergies, so we left before 5 am because he was starting to wheeze.

Partner

10/10

Exceptional

24 Nov 2025

Francois

Super clean, very comfortable bed, no airport noise.

10/10

Exceptional

24 Nov 2025

Ghislaine

The room and they service was amazing. But the only thing I missed in my room was microwave.

Family

6/10

Pleasant

23 Nov 2025

David

I booked a room on the club level with access to the lounge. During our stay, the lounge was not open, so I paid for something I didn't receive. The room was average with a bathroom that was in need of a remodel. There wasn't any facial soap or lotions. The coffee maker didn't work. It didn't live up to the photos on the Expedia website.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Catherine

The room was clean and comfortable. The staff, especially Boston in the dining room were friendly and helpful.

10/10

Exceptional

16 Nov 2025

Myriam

Very convenient hotel

Business

8/10

Excellent

06 Nov 2025

Cynthia

Room was relatively clean
But dont order room service. My eggs arrives brown around the edges and as rubbery as hockey pucks

Leisure Friends

10/10

Exceptional

03 Nov 2025

Michael

Everything was nice … Fernando in the lounge was on point with everything and very funny !!

2/10

Poor

02 Nov 2025

Manuel

Looking for a refund, we rented 2 rooms, the first on the first day found stain in the bed, requested to have the bed changed but because was after 8 pm the housekeeping’s was going for the day, I requested to have the room clean in the morning. I went out and return around 5:00 pm and the room was not clean and the spot was still in the bed, went to take a shower but because the room was no t refreshed we did not have towels to dry after taking the shower before my meetings, I decided to dry my sell with the old towels. My second rooms was change but no towers deliver to the room

I will like a rwdund fir my stay

10/10

Exceptional

31 Oct 2025

Leanna

Great staff and service, the rooms were very clean as well. Overall a great experience

Business_and_leisure Partner

10/10

Exceptional

23 Oct 2025

Emanuel

10/10

Exceptional

20 Oct 2025

Christopher

Great place to stay

Leisure Partner

2/10

Poor

19 Oct 2025

Amir

I travelled from Chicago for business, arrived here and they mentioned to me the hotel is over booked , terrible experience, will share this in all social medias , this is unacceptable
I will never again make any reservation by Expedia

Business Self

10/10

Exceptional

19 Oct 2025

Cesar

Great hotel

Business Self

10/10

Exceptional

18 Oct 2025

Barbara

We enjoyed out stay here. Isaiah, the agent who checked us in was so kind and attentive, he answered all our questions and pointed us in the right directions as well. The room was very clean and smelt good. Our sheets had a few stains so we had to call to had them changed and they responded promptly. The breakfast buffet was good too. Overall enjoyed our stay.

Business_and_leisure Partner

10/10

Exceptional

14 Oct 2025

Jaime

We felt the room maintenance could have been better, perhaps using a vacuum cleaner. Also around the bathroom. Not bad, but could improve a lot.

Leisure Family

10/10

Exceptional

12 Oct 2025

YOEL

Nice and clean

Leisure Family

8/10

Excellent

09 Oct 2025

Bob

Nice hotel

10/10

Exceptional

07 Oct 2025

Sully Osvaldo

Nice hotel, very comfortable bed and pillows, impeccable room

Leisure Self

10/10

Exceptional

07 Oct 2025

Brett

The staff is incredible. I was impressed by everything tbh. Thank you for the birthday wishes. Bed was so comfy. I will be back.

Leisure Partner

10/10

Exceptional

30 Sep 2025

ANA

Amazing place, love it

Leisure Friends

10/10

Exceptional

29 Sep 2025

Risset

The bad thing about this place is the parking. I don't understand why a hotel charges you for parking.

Leisure Family

10/10

Exceptional

28 Sep 2025

Barbara

Lovely property, beautiful room, attentive staff

10/10

Exceptional

21 Sep 2025

Mark

The staff are very helpful and always friendly. There's nowhere else i would stay when coming to miami.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Humberto

Very nice hotel. Will come back.

10/10

Exceptional

15 Sep 2025

JERRY

Nice !

Leisure Family_with_children

8/10

Excellent

14 Sep 2025

CLAUDIO

10/10

Exceptional

11 Sep 2025

Mark

The staff from managment to the maintenance people are very personable and friendly. The hotel itself is very nice, clean and quiet with a great pool

Leisure Partner

4/10

Poor

07 Sep 2025

Carlos

I stayed for 4 nights with the breakfast included option. Their was a variety of options which I enjoyed. I also got to order my eggs fresh and how I preferred them. Only thing I didn’t like was that I couldn’t take food for my nephew who didn’t want to go down stair stairs to eat, twice I didn’t get refunded for the 2 days paid which was $70 for breakfast. Also, the tub wasn’t clean it was stained. I went to nearest dollar tree and got some cleaning supplies and took care of it. The phone in my room didn’t always work as I called for front desk and there was no tone. You can always use a barcode to get a texting service but the reply wasn’t until hours later. They do have a minibar which is nice but over priced, $7 for mini pringles. You be the judge. You also have to go downstairs to the restaurant to get ice, not always convenient. The pool is open all night which was nice. The parking was convenient but with a fee which I felt was not great since we’re staying there we shouldn’t be a charge. Perhaps the parking should be for customers coming in for the restaurant Blue Matisse. The staff was okay only interacted when I was at restaurant. Overall I would have enjoyed my stay, except for the stained bathtub, $110 parking charge and $70 for breakfast that I couldn’t order to bring to room. Those issues cause the low rating.

Leisure Family

8/10

Excellent

03 Sep 2025

Kevin Daniel

The hotel is located close to the airport the area is in a safe neighborhood and there are plenty of dining and shopping options in the area. The only down side is that they are renovations going on so if you plan on sleeping in bring ear plugs. Parking is also not included with the cost of the hotel.

Leisure Family

10/10

Exceptional

31 Aug 2025

Matthew Anthony

Comfortable. Clean.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2025

Teresa

Nicest hotel I stayed in in all of Florida. I would recommend to anyone.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Semion

great staff. club floor is very convinient

Leisure Family

10/10

Exceptional

27 Aug 2025

Dr. Ana Maria

The hotel was clean and good service

Leisure Family

10/10

Exceptional

26 Aug 2025

Rodrigo

Friendly staff makes the whole difference

Leisure Family

8/10

Excellent

24 Aug 2025

Monica

Nothing fancy, convenient and perfect for a two day trip.

Leisure Family

10/10

Exceptional

23 Aug 2025

Orhan

An overall satisfaction!!

Leisure Family

10/10

Exceptional

23 Aug 2025

Nadine

We stay here as it is close to the Kendall hospital, and the staff are always hospitable and accommodating

Partner

10/10

Exceptional

22 Aug 2025

Odalis

Room was very clean and quiet. I used the gym every day twice a day and I had to it all to myself. Gym equipment was nice and updated. Staff was very helpful.

Business Self

8/10

Excellent

21 Aug 2025

Veronica

Renovations are happening but the room smelled like mildew. If I had my child with me, I would have had to move to another r

6/10

Pleasant

21 Aug 2025

ZOILA

Nice restaurant
Toilet was not working properly

10/10

Exceptional

17 Aug 2025

Seara

The staff were very friendly. They also checked in often to see if I need anything. They were awesome.

8/10

Excellent

17 Aug 2025

NORBI

No microwave in room and no free breakfast service

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

MAYELIN

Good

10/10

Exceptional

13 Aug 2025

Genesis

First time solo traveling and I felt safe while still having a great time. Friendly staff, clean rooms, clean pool and great drinks at the bar.

Leisure Self

8/10

Excellent

10 Aug 2025

Darryle J

The parking prices was not welcoming, overall a very pleasant experience

Leisure Self

10/10

Exceptional

09 Aug 2025

Ciaira D

Nice hotel overall. Had a room with access to the pool. Would stay again

Leisure Partner

6/10

Pleasant

08 Aug 2025

Maybenette V.

Great

10/10

Exceptional

07 Aug 2025

Genaro Antonio

Love it

10/10

Exceptional

07 Aug 2025

Mario

Great service from the staff and the property is in very good condition

Leisure Partner

4/10

Poor

06 Aug 2025

Nicholas

Pool was out of service for over half the stay. Billing for parking is bad, no ice on first floor (had to go to front desk each time). Was given an handicap room and shower wasnt set up for good use with nonhandicap people. Only entrance that was open was through the front when my room was on the side (alot of extra walking).

10/10

Exceptional

06 Aug 2025

Lanitra

The entire stay

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Channora

Decent location. 24hr pool. 20-30 minutes from downtown miami. Staff very nice. Room service very good. Good food selections for room service. Only thing was our tub was a little dirty. Tub and shower combinations could definitely use upgraded. But other than that definitely cant go wrong here.

Leisure Family

10/10

Exceptional

03 Aug 2025

Reina

Excellent place to stay!!!

8/10

Excellent

02 Aug 2025

Diego

The mattress was extremely soft, bad for my back. The water in the shower was cold

Business Self

8/10

Excellent

28 Jul 2025

Rolando

Good pricing and convenient for a Doral business trip.

Business Self

10/10

Exceptional

28 Jul 2025

Maylín

Amazing!!

Business_and_leisure Family

10/10

Exceptional

27 Jul 2025

Carole

Great property

Leisure Self

10/10

Exceptional

27 Jul 2025

DANNETTE

Amazing hotel. Upon arrival they had already checked me in. I actually went to their sister hotel to check in and when I realized it, it was too late to head to this hotel because I would miss my concert. I called to let them know the concert would not be over until midnight and I wouldn't make it to the hotel until after midnight. Everything from check in, to our comfy King bed and nicely chilled room. The property was super clean & well kept. Our room walked out to the pool which was spectacular.

Only reason I gave the room 4 stars was due to a stall smell in our room. Otherwise it was an amazing stay.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Alejandro

Excellent hotel

Very nice staff, clean room and premises and very comfortable.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Hans

The service, the staff in general, all of them treated us excellent. We felt like home far of home. This year we came with our Down Syndrome Son for the Doral Fashion Week, next year we will come for vacation.

Family

10/10

Exceptional

21 Jul 2025

Tania

Noce property, the restaurant was very good.

Business_and_leisure Family_with_children

4/10

Poor

21 Jul 2025

Raul

I am so disappointed of this hotel because the bathroom door didn’t close and we called front desk and they sent maintenance. (Maintenance guy was so cordial and polite btw) it took almost about 2 hours to get it fixed but when I called front desk to complain and look for options I was told NO we are sold out and that’s it. Nothing offered, not even an apology. I won’t be coming back to this hotel ever again.

Leisure Partner

8/10

Excellent

21 Jul 2025

Verified traveler

Food and drinks are amazing! Pool area is very small, not enough seats for everyone. Rooms are ok.......just ok.......front desk is great as well as reception area.

Friends_and_family Family