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The Palms Inn & Suites
Miami Area - FL · United States
11750 Mills DrView location
8.8/10Excellent2,271 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort8.6/10 8.6
Condition8.6/10 8.6
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Palms Inn & Suites
The Palms Inn & Suites is located right next door to the newly remodeled mall now known as The Palms Inn & Suites The Lakeside setting will have a quaint Village appearance starring Nordstroms and Loehmans 2 new additions scheduled to open this year. 2019 TripAdvisor Certificate of Excellence winner.
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With a stay at The Palms Inn & Suites in Miami (Kendall), you'll be within a 10-minute drive of Dadeland Mall and Zoo Miami. This hotel is 8.4 mi (13.6 km) from Dolphin Mall and 7.5 mi (12.1 km) from University of Miami.
Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Spoken Language
Portuguese
English
Italian
French
Spanish
Nearby attractions
The Palms at Town & Country
0.1 km / 0.1 mi
Regal Kendall Village
1.8 km / 1.1 mi
Kendall Soccer Park
3.4 km / 2.1 mi
Baptist Hospital of Miami
4.6 km / 2.9 mi
Kendall Regional Medical Center
5.6 km / 3.5 mi
Kendall Breeze Shopping Center
6.4 km / 4 mi
Miccosukee Golf and Country Club
6.8 km / 4.2 mi
Tamiami Park
6.9 km / 4.3 mi
Baptist Health Primary Care | Kendall (Galloway)
7 km / 4.3 mi
National Hurricane Center
7.4 km / 4.6 mi
Fair Expo Center
7.7 km / 4.8 mi
London Square
7.8 km / 4.8 mi
Miami Dade Fair Expo Center
7.8 km / 4.9 mi
Dadeland Mall
8 km / 5 mi
Florida International University
8 km / 5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 97
- Number of floors (main building): 4
- Twin rooms: 59
- Double rooms: 23
- Suites: 15
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Show 20 more facilities & services
- Laundry serviceExtra charge
- Multilingual staff
- Fireplace
- Lift accessExtra charge
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Restaurant
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- Picnic
- Early Check-inExtra charge
- Non-smoking establishment
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
DOUBLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
SUITE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Palms Inn & Suites
QUADRUPLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Palms Inn & Suites
100
reviews shown
Mirta
Yrs helping staff
Tom
Clean room and great staff. Only dislike was proximity to elevator and resulting noise in room.
Jose
Muy limpio
Mirta
The noise was horrible couldn’t sleep
stefany
Amazing
Manuel
Great service and clean rooms
Michael
I loved this hotel. It has a beautiful fountain in the courtyard at the entrance. The room was clean and beautiful.
I was able to have a swim in the beautiful clean pool surrounded by palm trees in the evenings after our conference.
The breakfast was good with eggs, sausage, yogurt, fruits (bananas, apples and oranges) fruit cup, toast, bagels, really good coffee and a juice machine with apple, cranberry and orange juices.
It is connected to a mall with walkways around a lake that makes for a beautiful place to walk.
I was able to have a swim in the beautiful clean pool surrounded by palm trees in the evenings after our conference.
The breakfast was good with eggs, sausage, yogurt, fruits (bananas, apples and oranges) fruit cup, toast, bagels, really good coffee and a juice machine with apple, cranberry and orange juices.
It is connected to a mall with walkways around a lake that makes for a beautiful place to walk.
Guillermo
Great stay:):)
monica
Great hotel and staff
Bret
Location is great.
Myrna
Convenient location
Gibran
Excellent place and staff what’s quite helpful.
Kevin
Great place
Shayra
The staff was wonderful! So nice and helpful. The room was clean and the pool was very nice
Edgardo
The attention that bring to the people
Julissa
Is clean safe and staff are nice but a bit dark in hallway needs more lights
stefany
Amazing super clean
Alecia
The room was spacious, clean, and worked well for my weeklong stay. The location was convenient, the staff was friendly, and I appreciated having a comfortable place to recover. Overall, it was a good value and I would stay again.
Yosleidys
👌👌👌👌
Carlos
clean and very friendly staff. Well located.
ernesto
The location is really good, the rooms are confortable.
Rae
Walking distance to food and shopping.
Michael
Very professional and helpful staff! It would’ve been 5 stars, but the breakfast could have been better!
Kelly
i loved the location, hotel was very clean
jorge
LLEGUE EL 8 DE JULIO SOBRE LA 1:30 PM, DIERON LAS 3:35 Y NO TENIA LA HABITACION, AL RECLAMAR, ME DIJO ZAPATA QUE SI QUERIA PODIA CANCELAR LA RESERVA, QUE EL PODIA HACERLO.
LE DIJE CANCELA
ESE EMPLEADO, QUE ES LA MAXIMA AUTORIDAD EN EL HOTEL ES UN MENTIROSO Y UN DEMAGOGO
FUE UNA MUY MALA EXPERIENCIA
ES UN HOTEL DECADENTE, LA MAQUINA DE HIELO DE PISO 1, NO FUNCIONA, LA FUFNTE DE AGUA DEL PISO2, NO FUNCIONA, HAY CUCARACHAS EN LOS CUARTOS, LA SECADORA DE ROPA. 4 SEMANAS ROTA, EL ELEVADOR ROTO
ESE ZAPATA ES UN CANCER
2 VECES PEDI MONEDAS PARA LAVAR, EN OTRAS RESERVAS Y EN LUGAR DE DARME 10 DOLLARES, LE FALTABA UNA MONEDA, OSEA SOLO TENIA 9:75 EL CILINDRO, NO CAMBIE MAS.
ES UNA RATA, UN DIA LE REGALE UN POSTRE A LA SEÑORA PERUANA, NO RECUERDO SU NOMBRE, COMO ESE ZAPATA ME VIO, LE REGALE UNO A EL, LA SRA COMIO DEL POSTRE, PERO TUVO QUE ALEJARSE BREVEMENTE, EN ESE MOMENTO ZAPATA METIO UNA CUCHARA EN EL POSTRE DE LA PERUANA Y COMIO DE EL, TENIENDO UNO QUE YO LE HABIA DADO A EL.
OTRO DIA VEO QUE TRAEN COMIDA LE BRINDAN A LAS SRAS QUE LIMPIAN, PENSE QUE BIEN, PERO POCO TIEMPO PASO Y ESA RATA DE ZAPATA CORRIO A SU OFICINA CON MEDIA COMIDA, SOLO PARA EL, PARA VARIOS DIAS.
ES UN SER DESPRECIABLE Y PIENSA QUE ES EL DUEÑO
LAMENTABLE, PESIMO HOTEL
PESIMA LA FORMA EN QUE TRATAN A LOS CLIENTES.
LE DIJE CANCELA
ESE EMPLEADO, QUE ES LA MAXIMA AUTORIDAD EN EL HOTEL ES UN MENTIROSO Y UN DEMAGOGO
FUE UNA MUY MALA EXPERIENCIA
ES UN HOTEL DECADENTE, LA MAQUINA DE HIELO DE PISO 1, NO FUNCIONA, LA FUFNTE DE AGUA DEL PISO2, NO FUNCIONA, HAY CUCARACHAS EN LOS CUARTOS, LA SECADORA DE ROPA. 4 SEMANAS ROTA, EL ELEVADOR ROTO
ESE ZAPATA ES UN CANCER
2 VECES PEDI MONEDAS PARA LAVAR, EN OTRAS RESERVAS Y EN LUGAR DE DARME 10 DOLLARES, LE FALTABA UNA MONEDA, OSEA SOLO TENIA 9:75 EL CILINDRO, NO CAMBIE MAS.
ES UNA RATA, UN DIA LE REGALE UN POSTRE A LA SEÑORA PERUANA, NO RECUERDO SU NOMBRE, COMO ESE ZAPATA ME VIO, LE REGALE UNO A EL, LA SRA COMIO DEL POSTRE, PERO TUVO QUE ALEJARSE BREVEMENTE, EN ESE MOMENTO ZAPATA METIO UNA CUCHARA EN EL POSTRE DE LA PERUANA Y COMIO DE EL, TENIENDO UNO QUE YO LE HABIA DADO A EL.
OTRO DIA VEO QUE TRAEN COMIDA LE BRINDAN A LAS SRAS QUE LIMPIAN, PENSE QUE BIEN, PERO POCO TIEMPO PASO Y ESA RATA DE ZAPATA CORRIO A SU OFICINA CON MEDIA COMIDA, SOLO PARA EL, PARA VARIOS DIAS.
ES UN SER DESPRECIABLE Y PIENSA QUE ES EL DUEÑO
LAMENTABLE, PESIMO HOTEL
PESIMA LA FORMA EN QUE TRATAN A LOS CLIENTES.
David
Definitely would go back
Maria
The room was clean and spacious. Breakfast was not the best quality, but varied somewhat each day. Front desk staff was welcoming and helpful in suggesting restaurants that were open after hours. Shopping and dining close by and connected by beautiful walkways and boardwalks. All in all a good value for the money. Loved free parking. Would stay again if in the area.
monica
Very satisfied
Katty
Excelente
Cassie
Gorgeous place
tugba
Clean rooms, nice breakfast, kind stuff
Easy parking
We stayed two night we liked it
When we visit next time, we’re thinking to stay this hotel again
Thank you
Easy parking
We stayed two night we liked it
When we visit next time, we’re thinking to stay this hotel again
Thank you
Katty
Muy tranquilo, y muy organizado
Twanna
I did not like that I had to bought an extension cord because the bedroom suite had no plugs
Gregory
it looked much better online.
Jennifer
The property is a little old and stuffy. They will kick you out RIGHT at 11am and they did not clean my room once while i stayed for 3 nights.
jorge
This hotel is my go to for business or pleasure. You cant beat the location as the hotel is near shopping and several great bands. The staff is always friendly and quick to get me checked in. I do think it is time to start thinking about some upgrades like tvs and air conditioning but other than that its a great hotel.
Michael
Pool was not clean the lift took forever to work WiFi was poor , lizards running round the room breakfast was limited,
Fernando
La ubicación es magnífica
Veronica
Z👍
Geidys
Todo muy bien, excepto el grifo de la bañera …
Luis
Cleane room
Luis
Free continental breakfast. Nice staff
Luis
This hotel is always pretty solid.
Many restaurants nearby and nice layout in the rooms.
Many restaurants nearby and nice layout in the rooms.
Kety
Excellent
Julia
Clean rooms, amazing staff, parking a lot
Corderrio
Great place to stay the location couldn’t have been better the only negative remark would be the rooms are small but everything else was great
Barbara
Great location, friendly staff, clean room with tons of restaurants within walking distance.
Thomas
Until this last visit we only had good things to say. Something happened to this motel. The room we asked for and have stayed in10+ times, unavailable. Not a close one. Card keys did not work, ice machine on another floor, room phone broken, not all advertised TV channels available. Macdonald's wrappers in stairwell, beer bottle caps on stairs, dog barking on our hall. Front desk served others while we explained our discomfort. Front desk didn't answer their phone and disconnected while ringing (from cellphone because room phone didn't work). They really couldn't have cared less. We'll not be returning. EVER.
Maricel
Execnt
Roberto
Nice and easy
Thomas
Clean
Beatriz
Room was clean but the tiles in the shower were falling apart and the shower head had zero pressure. Elevator was slow and hot. You could hear the elevator throughout the whole hotel. Hotel is good for one or two nights stay but nothing extended. The breakfast was worse than a regular continental. American cheese in plastic place in a tray was part of the breakfast. Very disappointing.
Cristina
No pancakes, no waffles.
Maria
The room was clean and comfortable.
Elliott
Tvs outdated couldn't watch properly AC unit made too much noise....won't be staying there again
ENRIQUE
hh
Shonika
My husband and I, came for a lil weekend get away. That hotel is amazing. We had a wonderful time, Not a morning person when on vacation so l didn't catch breakfast. Also thanks to the quietness and the darken shaded blinds in the room. The staff's were very helpful and pleasant, there's also a shopping mall 5 steps away from hotel. Great restaurants as well! Thanks again, am already planning a Christmas visit back there.
Marie-Claire
Absolutely not happy with my stay. Would not recommend and would not stay again. Very disappointing experience. Frequently traveling but this didn’t even meet the minimum expectations.
- breakfast was nothing like advertised, very poor selection, absolutely disappointing
- pool milky and not inviting, couldn’t use
- you can hear everything from the neighboring rooms. They flush the toilet you hear it. They talk you hear it
- very noisy during the night. People in the hallway yelling/laughing/messing around loudly
- sketchy location - people hanging out in the parking lot, you can also hear them from your room. Makes me feel uneasy, also about leaving my car
- breakfast was nothing like advertised, very poor selection, absolutely disappointing
- pool milky and not inviting, couldn’t use
- you can hear everything from the neighboring rooms. They flush the toilet you hear it. They talk you hear it
- very noisy during the night. People in the hallway yelling/laughing/messing around loudly
- sketchy location - people hanging out in the parking lot, you can also hear them from your room. Makes me feel uneasy, also about leaving my car
Maria
Muy accesible el hotel, súper limpio y cómodo. Personal muy amable.
Diandra
Everything was very nice!
Jorge
Nice place ,nice staff,clean rooms.
Noah
Check in and check out was a breeze and parking was plentiful. Breakfast was okay but the staff are really nice and the washer and dryer on site were really clean. Would absolutely stay there again the location is fabulous!
Richard
Everything was good
Zilerac
I
David
Friendly staff and decent rooms!
Ana
Great place to stay! Highly recommended
Javier
nothing
David
Plenty of parking.
Irene
Nothing
Jorge
I was expecting a decent place … turned out to be real nice , rooms were clean and smelled nice . The staff was very friendly and helpful . Lots of free parking and a lot of restaurants to choose from in the area ( it’s next to a very big outside mall!) I plan to return here very soon!
Elvis
I would highly recommend this hotel. The hotel is located to so many amenities. The area feels safe for families.
Edgar
Breakfast good,
CLAUDIA
Breakfast could be improved, selections we're eggs and a so so ham, flour tortillas, shredded cheese, bagels and other bread with crean cheese and jam and two types of cereal for kids. Flavored yogurt cups and fruit cups. All 5 days the same thing... Exercise room equipment was not working, only the threadmill.
Paris
Slightly outdated, but really clean. They didnt have much of a variety for breakfast but it got the job done. My only realy complaint is how slow the elevator. Its worse in the mornings.
PATRICIA
❤️
Michael
It’s clean & maintained. Staff seem to enjoy their job. Very frirndly
Bhavik
Shower pressure was poor
Mabel
Parking was fine. Breakfast is horrible
Christy
Excellent location. You can walk to dicks sporting good, Kohls, outback steakhouse house, 4 or 5 other restaurants. Smart Plastic surgery is only 1.4 miles. Employees were very nice! We extended our stay 2 days. Free parking .
MARTHA
Celan. No bad.
Antonio
Yes very good
Carlos
Overall the hotel is good and the staff is really professional and helpful, however hotel is kind old and need some upgrades and repairs. Breakfast could be upgrade it or better and Ice machine on first floor been out of service for a long time. However I still recommend the hotel
Gordon
Yes
Bergre
Good stay. Plenty of restaurants in walking distance
Thomas
Parking spaces were small
monica
Clean. Good breakfast. Good location
Chacetea
Very nice hotel, friendly staff, the publix is no longer a walk away which we were disappointed about, but its still convenient to the other shop and surrounding store within walking distance. My second time there. I recommend it.
Confesor
I like the location great shopping centers ,easy access to turnpike south and north bound, only 1 elevator for the whole building, breakfast definitely not continental at all they need a waffle maker , they need to have more then 1 egg options w also the same with the protein. Would not stay there again not for me.
leslie
Very nice property for the price
Diana
Everything was fine except my room was by the service closet and it got noisy in the morning. However the room was fine and very clean.
Bridgette
Breakfast was great ! Very kind staff but the room was the first floor and the AC was not cooling well. I didn’t like I didn’t get extra towels when needing the room cleaned and only the bed was made. It is a very older hotel so not very new with bathroom or room style.
Freddy
Check out is at 12 noon but housekeeping is knocking around the hallway at 8:30am I had someone trying to come into my room at 8:45am and had to tell them not to come in from my bed as I was still as sleep.
Meisel
Muy limpio todo y muy buena atención
Greg
If I'm in Miami I'm gonna stay at the Palm Inn& Suites, the room was clean and the Staff, Julie at the front desk, she was amazing!
Carolyn
The breakfast was good and the room was spacious.
Crystal
Very nice
Marian
The parking was good. The breakfast it could be much better
Anne-Marie
Very friendly and helpful staff, but property is dated and tired and needs a thorough cleaning. Breakfast was so dismal we skipped it, the gym is nothing more than a bike and a treadmill. Good location, though.
Juana
Great customer service
Antonio
The breakfast was simple but edible.
Location & surroundings
The Palms Inn & Suites
11750 Mills Dr, Miami, United States
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The Palms Inn & Suites
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