Name: Motel 6 Cutler Bay
Address: 10775 Caribbean Blvd, Cutler Bay, 33189, US

2/10

Poor

27 Jul 2026

ALDEN

Empezando que la habiatacion no tenía ni agua caliente ni en la ducha ni en el lavamanos. Todos los pasillos del hotel estaba lleno de basura por todos lados. El baño y la habitación con moho. En fin mi esposo y yo tuvimos una mala experiencia con ese hotel

10/10

Exceptional

26 Jul 2026

Antoni

Servicio espectacular y buen trato

10/10

Exceptional

26 Jul 2026

Gloria

It was very clean

2/10

Poor

25 Jul 2026

Woody

As advertised on the expedient app the amenities were read zero no pool access room had no refrigerator or microwave bathroom toilet continuously running all night bad experience wish I can get all my money back

6/10

Pleasant

24 Jul 2026

Kenneth

Please be aware that none of the photos resemble the actual motel. The motel has a microwave in the lobby and not rooms. Everything is also severely outdated and not taken care of. My bathroom door had a hole in it. If you raise the AC above 61, you will wake up to your entire room wet… can’t explain that. Also, you only get a bed sheet so get ready to wear something heavy to sleep. Towels are very old as well. The parking lot “gate” is broken and so is the door to get into the lobby from the back of the building allowing easy access to anyone.

2/10

Poor

23 Jul 2026

Scott

Disgusting! Lobby smells like marijuana along with the exterior areas. Building is rundown and lacking on maintenance and upkeep.

Stay away.

2/10

Poor

21 Jul 2026

Matthew

I had a particularly bad experience arriving very late in the evening where the guests in the room next-door to me we’re having a domestic dispute with a lot of yelling and slamming doors and screaming and banging on windows and crying, etc. I did phone the front desk and they said they would send security up, but that didn’t resolve my problem.

I hate to write such a negative review because the staff members are friendly and helpful and just doing their jobs after all. I have no issue with any of them. The person when I checked in was helpful and the person when I took off and said I could no longer stay there at 1:30 AM was also helpful.

Now, as for facilities,I’m not ignorant to the fact that you get which you pay for and this is not the Ritz Carlton or even a best western, but the property is tired. I have stayed at many motel sixes that were clean dry and serviceable and this location is none of those things.

Major room for improvement. I should’ve known when I park my car and saw all the haggard vehicles with mismatched paint and dinged up bodies that that was an indicator of what I was about to experience inside.

Self

2/10

Poor

19 Jul 2026

Gregory

It something wrong with the wall...once the air is turn off the floors sweat bad...the walls sweat midow is on ac vent.

Friends_and_family Friends

2/10

Poor

16 Jul 2026

Samuel

This might be the worst “hotel” in all of Florida. Avoid at all costs. Rooms flood with water from the AC and everything is dirty and old. The rooms and infrastructure look like they have not been cleaned in 30 years. I highly suggest you pay the extra $$ to stay at a nicer hotel.

Self

2/10

Poor

11 Jul 2026

Yudivian

Leaks everywhere, humid rooms, borderline inhabitable. The walls had cracks that showed the metal infrastructure. Would not stay here again.

Family_with_children

2/10

Poor

07 Jul 2026

Sayli

There
Are no blankets to cover yourself

The phone in room doesn’t work

There is trash and water all over the place

The elevator smells like urine

This was literally the most disgusting hotel I have ever been to

4/10

Poor

06 Jul 2026

Marcos

Is not clean place

Family

2/10

Poor

30 Jun 2026

Branco

Terrible, don’t stay here unless you want to risk going missing.

Self

10/10

Exceptional

29 Jun 2026

Eduardo

Greate

Self

2/10

Poor

28 Jun 2026

Bernard

I think should close it and renovate…. Everything was wrong from cleanest to bathroom toilet and sink all lose

2/10

Poor

25 Jun 2026

Paul

Horrific! Dirty and disgusting. The room and the whole property were filthy. The whole building was sweating; the walls and everything in the room were wet or damp, with water droplets on the ceiling dripping unless you had the A/C blasting on the lowest setting all the time. Water in hallways, on the floor, in the elevator, which was filthy, too, by the way. The motel should be closed due to health concerns.

Family_with_children

2/10

Poor

21 Jun 2026

William

Check in was easy and simple but the room I booked was NOT the room I was assigned. I booked a two queen size beds with a microwave and refrigerator. There was no microwave or refrigerator in the room

Also the light fixtures was broken and hanging when my family enter the room, the sheets on BOTH bed was stained, there was multiple holes in the bathroom door, and the bathtub was dirty and had hair in it.

I went back down stairs and advised what was going on and the woman at the desk did provide a new room but it was SLIGHTLY better than the previous. I will say the AC unit is the highlight of the room. It made the room ICE COLD

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Boris Alexander

R

6/10

Pleasant

12 Jun 2026

Aliuska

La habitacion estuvo limpia , el señor de la recepción muy amable , lo q es una lastima q el edificio este tan sucio y descuidado , un olor horrible

Family_with_children

2/10

Poor

08 Jun 2026

William

Must leave the A/C on 60° or the room turned into a humid box. Water on the floor and all flat surfaces. The humidity got into my laptop and it won't turn on. No blankets on the beds, so it was very cold until I turned up the temp and the humidity started.

Self

2/10

Poor

07 Jun 2026

Isaac

When I first got here in the room was a mess. There was no bathroom door attached to the hinges mold and rust

Self

10/10

Exceptional

04 Jun 2026

Derrick

.

Partner

8/10

Excellent

30 May 2026

Patricia

Room was clean and beds were comfortable but only had 2 pillows for 4 people. Front desk was very pleasant and tried but could not find anymore. I was able to get plenty of towels which was nice. Could not stay the 2 nights planned because my neck hurt from not having a pillow which was a bummer. I gave them to 2 of my kids and used towels for the other one. Very dog friendly. Parking lot and grounds had lot of broken glass so we had to walk next door and use the grass at the gas station for potty breaks. location was great easy to get too.

Friends_and_family Family

2/10

Poor

28 May 2026

Elio

Horrible!!. Let’s say that the better thing was the staff and the room that they gave us wasn’t set up. The place is full of running water and broken doors. Is not clean and has garbage in every single corner. The smell was horrible. The environment was so bad that we didn't feel safe.

Family_with_children

4/10

Poor

27 May 2026

Brooke

This place does not look like the pictures. It is very run down with broken items in the rooms. The front desk person was helpful and friendly.

2/10

Poor

22 May 2026

Grettel

I had a nightmare experience at this location. I traveled with my husband and my young son, and we had to leave early because the conditions were deplorable. The room was extremely dirty, with stains on the bedding and a strong smell of urine and smoke. Most importantly, we felt unsafe; there was suspicious activity in the hallways and the door locks felt flimsy. It is not a place for children or anyone looking for a decent night's sleep. We checked out 3 days early because it was impossible to stay there. I am requesting a full refund for the unused nights due to the health and safety risks.

Family_with_children

2/10

Poor

18 May 2026

Rodney

I can only say I don't recommend it.

Friends

6/10

Pleasant

17 May 2026

Chelise D

It gets the job done. Staff helps immensely

6/10

Pleasant

17 May 2026

Christopher

If your on an extreme budget it’s ok

2/10

Poor

16 May 2026

James

The TV only had two channels, the bathtub look like it was melting, and all rusted, the bed looked like it was chewed on, there was lots of drug activity all night.

2/10

Poor

15 May 2026

Dawna

The room had no blanket on the bed, just a sheet. When we asked they said they had no blankets. Toilet seat was broken and not attached to toilet. Shower curtain and rod were broken so you couldn’t shut it. No coffee maker or mini fridge but the craziest thing was the adjoining room door didn’t lock so they taped around the seam like that would stop anyone from getting in.

Partner

2/10

Poor

07 May 2026

Emiliano

Lo peor ese hotel es homelles fatal nolo recomiendo

Self

2/10

Poor

03 May 2026

Srivatsan

Filthy and sketchy. Seems to be drug dealing happening here. First room we got reeked of cigarette smoke so we requested a change. Only other room available had disgusting black mold by the AC. Also we did not get a microwave or refrigerator. Would never stay here again even if it was free.

Family

10/10

Exceptional

02 May 2026

Diamond

Diamond have great customer service always very happy and nice ready to help and Michael doing a great job keeping it fixed and always ready to help accommodate the guest and Gary is a great manager and always have great customer service and will help anyway possible he can if there is a problem. definitely keeping a light on for you. I’ll be back soon one of my favorite spot to stay when am away from home.

2/10

Poor

02 May 2026

Andres

Piece oh s**t. LITERALLY

Self

6/10

Pleasant

27 Apr 2026

dionne

For several days no internet, no cable .TV didn't work. Access card malfunction daily, he had to get programmed every day

Family_with_children

10/10

Exceptional

26 Apr 2026

Lizbet

The ac if great, it jus leaks alot onto the outside floor and is dangerous for slips and falls. Also the cleanliness is non existent in this motel unfortunately.

Family_with_children

10/10

Exceptional

26 Apr 2026

Iris

The front desk staff is amazing. The remember their regular customers and are always inviting and asking about daily lives. So awesome

2/10

Poor

25 Apr 2026

Yolanda

No maid service. No towels. Unsafe!! Dangerous property

Business

2/10

Poor

22 Apr 2026

Christine

Air conditioning was a real problem. Floor gets wet unless you set the ac at 68 or less. Ridiculous. And very uncomfortable. Bathrooms were shabby at best. Elevator dirt slow.

Family_with_children

6/10

Pleasant

22 Apr 2026

Jacob

Rooms could be cleaner

Partner

2/10

Poor

20 Apr 2026

YADIRA

The conditions were terrible; I felt unsafe, and everything was dirty and in very poor condition. When I woke up, the entire floor of the room was covered in water—I still don't know where it came from. The sheets were filthy—everything was dirty and just plain bad.

Self

2/10

Poor

20 Apr 2026

Shataysia

The rooms were run down
I had to ask for another room cause the room I was in smelled like old people
The the other room I was given sheets gave me an allergic reaction on my neck and chest

Self

4/10

Poor

19 Apr 2026

Allison

The beds were okay and the staff was nice, but the hotel itself and the room was run down, stains on the walls, peeling paint, missing towel racks in the bathroom, etc. also asked for a non smoking room that still smelled like smoke. AC was cold, but it was either off or on, not really able to be regulated.

Friends_and_family Family

2/10

Poor

18 Apr 2026

Kristine

Only thing nice was how cold the room was. Broken tv, broken elevator, broken bendy machines. Homeless people waiting outside, Brocken bathroom door, dirty floors, broken fixtures, manger seems to be high on drugs,

Family

2/10

Poor

11 Apr 2026

Mignon

This place was horrible, I didn't stay here and was promised a refund...I'm still waiting, I received nothing back!

Family_with_children

10/10

Exceptional

11 Apr 2026

Khristian

Yes

6/10

Pleasant

09 Apr 2026

Jerome

The room was somewhat clean but the ac had it damp, the parking was good, and the staff was pleasant. There is a need for improvement.

2/10

Poor

08 Apr 2026

Julio

The first room the gave us was dirty, trash blanked and towels all over the floor, bad odor.
The second room they gave us was ocupied by another guest. Finally the 3rd one was kind in a better condition compared to the previous one. Very disappointed will never stay in this place again.
The lady who attended us was nice.

Partner

8/10

Excellent

07 Apr 2026

Marvina

Overall good experience, but property needs an update

Partner

2/10

Poor

07 Apr 2026

Charlena

Dirty and Roaches

Pet

4/10

Poor

07 Apr 2026

Victor

Pueden mejorar la lavandería. El estado de los pasillos llenos de agua y las camareras que tiran agua de los pisos de arriba hacia abajo. Las llaves de las habitaciones se desconfiguran a diario.

Family

10/10

Exceptional

06 Apr 2026

Khristian

Enjoyed it

2/10

Poor

04 Apr 2026

Philip

I would not recommend this motel to anyone. It was in such a bad condition and dirty, however the room clean

Family

2/10

Poor

01 Apr 2026

Gabriel

.

Family_with_children

2/10

Poor

30 Mar 2026

Joshua

Literally scary. If you can make it to your room without being mugged, the room will surely disappoint. The elevator is disgusting, but preferable to the stairs on which people are smoking joints and dogs have defecated.

No discernible wifi, a TV with no working signal or any way to watch literally anything, and a sticky floor. While there were not roaches or bedbugs, the outlets near the headboard showed several signs of previous pest infestation.

Peeling paint surface in the tubs, walls that needed to be repainted years ago, and outdated everything.

One gets the keen sense that everything at the property needs to be power-washed, preferably with sulfuric acid.

Self

2/10

Poor

28 Mar 2026

Nick

Terrible. Never ever

2/10

Poor

28 Mar 2026

Tracy

Parking was hard. AC was ok. Most of the furniture was damaged. Tv in the living room was missing. Bathroom curtain rod hanging about to fall down. Bathroom door was damaged with hole. Bedroom door was bent like someone kicked it. Too much people loitering around the property at night. People smoking in the elevator. In my opinion it is not worth the price of what I paid for and the whole property needs to be cleaned and fixed from the damage. Property felt unsafe.

Partner

2/10

Poor

27 Mar 2026

Renee

Rooms were stinky and not clean

Family

2/10

Poor

26 Mar 2026

cymanthia

Upon check in the front desk agent advised the room had a “moisture” scent. I investigated the room and immediately knew the smell he was referring to was mold. After seeing the old, dirty bath tub, I immediately left. Hotels.com uses misleading photos.

10/10

Exceptional

26 Mar 2026

Mark

Staff very professional

Self

2/10

Poor

25 Mar 2026

kenia

This hotel is used as a shelter. There are people in the parking lot selling drugs. Drug addicts in the lobby. The furniture is old and falling apart. The rooms smell like cigarettes. Two small pillows on a king sized bed with no sheets or comforters. When we removed the sheets to check for bed bugs the mattress was filled with water stains. The doors to the rooms are outside in non lite areas. The door looked like it was forced opened and the windows did not lock anyone could get in through the windows. We paid $689 for 6 days and preferred to lose out in the money because we did not purchase insurance rather than to stay a night. Do not recommend. I felt scared fo my life.

Partner

2/10

Poor

22 Mar 2026

Kenisha

My flight to Atlanta got cancelled and I just needed somewhere to shower and sleep. The staff was great, the the room was not up-kept well. But in the bright side, the water was hot, and water pressure was strong.

Self

2/10

Poor

21 Mar 2026

Bárbara

Muy mal estado moho en los banos sabanas y tohallas sucias.

4/10

Poor

21 Mar 2026

Sagarika

It’s different both in photos and in person

Friends

4/10

Poor

19 Mar 2026

Mike

Front desk smells old wet carpet, old tub & toilet, room cigaret smell.

2/10

Poor

19 Mar 2026

Pablo

Motel smelled musty. Is overall not cleaned, and clientele is suspect, at best. While I was in the lobby, one guest complained about not having sheets on the bed and another complained about not having light in the room. She was actually complaining that every single light in the hotel room room did not work. She had to leave the door open because it was the only light available besides the window. Come on guys, this should be a simple process. Clean the room and make the bed. You can do better than this.

Self

2/10

Poor

18 Mar 2026

Mike

I would stay away from this location, very sketchy neighborhood. Cops in area all through the night. Connecting room door either barely closed or was only painted shut.

6/10

Pleasant

17 Mar 2026

Chelise

It works and it's clean front desk is awesome.

2/10

Poor

17 Mar 2026

Michael

Got ripped off by Expedia’s “No Cancelation policy”. Booked “Premium Room with refrigerator and microwave for 4 night. No refrigerator no microwave bed was slept in before we got there. We canceled the booking in 5 minutes because amenities were not provided. Expedia said tough luck, an offered $75.00. Lost 550.00. I’ll be contacting my attorney for false advertising this disgusting property. Will never book with Expedia again. Scam ripoff.

Partner

2/10

Poor

17 Mar 2026

Russell

We did not stay, the room we reserved was being renovated, the room they tried to give us was a bed and w plastic chairs and right next to a really noisey and busy highway, went back to the desk for a better room the room key would not let us in ...we cancelled and went somewhere else ....now we are fighting to get a refund..

Partner

2/10

Poor

16 Mar 2026

Blanca

the worst place the building is in poo condition and need to be repair or closed ASAP

Partner

2/10

Poor

15 Mar 2026

Rebecca

The room was filthy walls were dirty. Bathroom was dirty sheets on bed had stains on them. The whole motel needs to be remodeled.

Family_with_children

2/10

Poor

15 Mar 2026

Juan

This was by far the worst place I have ever been in. To the point that I did I would never stay there again the room were like a cheap bargain price place the room had a deep Clorox smell to the point that we could not stay in that room. They gave us another room where the humidity was so high that the floors and walls were wet at this point we just left the hotel and did not stay there avoid this place at all cost. The price was way too high for a place so terribly run.

Family

2/10

Poor

14 Mar 2026

Ileana

The hotel is dirty. The room was with a straw and a pild on the floor. Elevator by garbage room and in a very dirty hall full of water. The room smell horrible. We had to leave, and prefer loose the money that stayed there.

Family

4/10

Poor

14 Mar 2026

Beth

This place is in very poor repair and seems dangerous (looking at you 6 cop cars in the front with what seems to be active drug dealing in the back). The key card only works sometimes, the elevator groans as though it wants to quit, and the ceiling rains and soaks everything in the room if you turn the AC warmer than 60. Miserable stay.

Self

4/10

Poor

14 Mar 2026

TERRI

Description said they have refrigerators but they dont plus they have no operating ice machine. It looked dirty.

Friends

4/10

Poor

13 Mar 2026

keith

Overall pretty nasty. The mold in the bathroom really smelled bad. No shampoo or body wash. No comforter or bedspread (just single sheet). Sink, phone, tv remote, and smoke detector all broken.

Self

2/10

Poor

12 Mar 2026

Ismael

Rooms were ok
But the outside bad vibes

Partner

4/10

Poor

11 Mar 2026

Victor

The bones of this property are good- it is in a decent area near major shopping. Unfortunately, it is very badly run. The stairwells smell like urine, there was only one working elevator, and it is just generally rough/unclean. I would not stay there again.

Partner

6/10

Pleasant

11 Mar 2026

Kimberley

The best thing about the property was the staff member who checked me in--I wish I got his name. I listened as he dealt with folks on the phone. He was there the next day when I needed assistance again and he was so helpful.

The property could used a good, thorough cleaning (removing cigarette butts, power washing the walls, sanitizing areas, etc).

2/10

Poor

10 Mar 2026

Mallory

It was so gross I didn’t even want to use the shower I actually didn’t feel safe being there.
The staff was very accommodating. Special shout out to Diamond and the gentlemen who worked the night shift.

Friends

2/10

Poor

10 Mar 2026

Rodney

Nope

2/10

Poor

09 Mar 2026

Lori Jo

BED BUGS!!! ENOUGH SAID!

Friends_and_family Friends

2/10

Poor

09 Mar 2026

A.j.

The property had bed bugs

Friends_and_family Friends

2/10

Poor

08 Mar 2026

Jorge

Bed sheets dirty, holes on walls and a lot of homeless living in the parking lot.

Family_with_children

2/10

Poor

06 Mar 2026

Michael

The man behind the counter when we got there the first day was very nice. He admitted that his Motel 6 went franchise things have gone way down. The building is in disrepair. Our room smelled musty. I took pictures. The bsthroom counter is sloanted towards the front with cler caulking placed to fill in the space. The side tables next to the bed were also separted from the wall having the back lower than the front. There is rust throughout the room. The wall is coming apart near the rubber baseboards. The fire water dispenser has rust on it. The walls show repairs but not smoothed in with the exiting wall. I know you nmay not be able to do anything since it is now owned by someone else, but I think you should take away his ability to use the \"Motel 6\" name. It is NOT a Motel 6. We did not use the air-conditioning-- who. knows when that filter was last changed.

Partner

10/10

Exceptional

04 Mar 2026

Joseph

The staff of the motel was the most excellent staff that I’ve ever dealt with very friendly very easy to talk to. I highly recommend this place due to the staff and the owner, especially the Spanish guy that works at night time. Harvey went out of his way every single time to help us out and never said no it was very great with the kids and service animals.

Family_with_children

2/10

Poor

04 Mar 2026

Lyzette

Horrible conditions, nothing was like the pictures in the website. The staff did the best they could do. I understand it’s a homeless shelter but should treat the situation with better dignity for the people staying there.

Friends_and_family Family

2/10

Poor

03 Mar 2026

Garry

Terrible stay. Drug deals everywhere in the parking lot. Dirty inside rooms and outside. Old beat up. Very uncomfortable with the people walking around there all the time…. All around terrible

Self

2/10

Poor

02 Mar 2026

Enrique

It what I was expecting

2/10

Poor

01 Mar 2026

Jesus

Place suck I would give it a -5 If I could is nothing like the picture is all old and dirty

Family_with_children

2/10

Poor

01 Mar 2026

Melissa

The room had no electric outlet for AC. I had a suite which had a refrigerator that only 2 can sodas would fit. I went to office to get towels and they said they wouldn’t have clean towels until 11am which was check out time. I requested at 6am. I waited 3 hours for a cart to take my belongings out of room from 3rd floor.

6/10

Pleasant

28 Feb 2026

Carlo

Good service by the night receptioniste

Partner

10/10

Exceptional

28 Feb 2026

daysmara

Very satisfying

2/10

Poor

28 Feb 2026

Youa

This was the worst hotel.The room was not Check-in and check-out right way. Place as dirty and

6/10

Pleasant

28 Feb 2026

HERVE

The room was in decent condition. No excuse for the shower curtain rod to be so obviously bent, should be replaced immediately. I'm a single man who stayed there alone so I just toughed it out. However I would not recommend this place for women and children. An older man also staying there said this place is a \"dump\". Even though I did not disagree with him and frustrated that the cable tv did not work, I still give 3 stars because 1) the parking lot is good - no problem parking and leaving my rental car. 2) The staff / personnel is very good - all of them nice and professional. 3) Armed Security guard visible some nights, he should be there on duty every night 9 pm to 6 am. That could be a strong selling point in your marketing.

Self

4/10

Poor

25 Feb 2026

anne

Run Down, Ghetto environment, Lots of \"permanent residents\". No Blankets, no fridge, no microwave, no
shampoo or conditioner or lotion, Only soap. and the TV didn't work. Everyone was friendly but we didn't hang around!! The bed was comfortable and the sheets were clean. We got a few hours sleep (using our own blanket out of our van) and hit the road again.

Partner

2/10

Poor

24 Feb 2026

Michael

The hotel itself is very run down. The tvs weren’t working when I checked in. Then they started working but the tv in my room had a green line going down the side. The nightstand in my room was falling off the wall. The phone line had been cut so I was unable to call the front desk. Every time I went down to get towels, sheets or cups, there was never any available. The pool was closed and I personally witnessed someone in the stairwell smoking a crack pipe. All in all, if my stay was refundable I would have checked out immediately and not looked back

2/10

Poor

23 Feb 2026

Sunil

Terrible hotel /motel and staff Expedia is play with customers and making money not worrying what customers experience. No tv not clean everyday when asked for it. Sink tap lose .Really bad paint job plus lost broken door and lose table for language. Dirty and roach everywhere and .No housekeeping.Need my money back wish i could load photos of room

Friends