Chateaubleau

United States , Miami Area - FL
CORAL GABLES, 1111 Ponce De Leon Blvd
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100 reviews shown

4/10

Poor

26 Mar 2026

robert

The major issue was moderate amount of mold in the bathtub area. The furniture was old and scratched and old bottles and leftover containers were present under/behind bedside table. The manager at the desk was friendly and polite, He was fine

Partner

2/10

Poor

25 Mar 2026

Jestina

Room smelled, carpets dirty, tub not in good condition was not able to shower 😑 overall not happy with the hotel, would not recommended anyone there.

Self

4/10

Poor

24 Mar 2026

Dayan Gonzalez

The room was not clean, the balcony door was broken as well as several drawers of the furniture were also broken and dirty inside, I didn't feel like storing anything inside those that served

10/10

Exceptional

23 Mar 2026

Digzan

De forma general el Hotel está limpio, el baño muy limpio pero deben limpiar un poco mejor la habitación.

Self

10/10

Exceptional

23 Mar 2026

Tommy

Clean, comfortable room and priced right.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Alex

Bad just bad needs to be torn down

4/10

Poor

20 Mar 2026

Bryan W

Room was not clean at all, old hair band, old ear swab, and the curtains were stained.

Partner

8/10

Excellent

19 Mar 2026

Jason

Staff were friendly and I slept great! It's quiet and handy.

2/10

Poor

18 Mar 2026

Charleene

I had 2 rooms booked for 3 nights. Both rooms were horrible. AC didn't work in 1 room, the AC barely worked in the other. Staff would enter the rooms even when asked not to, after the 1st time they barged in. 1 day they were told to not enter and when we returned the door was open and they had entered the room. Rooms needed a deep cleaning. Prior customers hair, blood, body fluid & trash were in the rooms. 1 room even had old panties in there! When asking the staff for fresh towels the staff had a bad attitude. When the issues were brought to the front desks attention they said a manager could not be reached. Never in the 3 night stay could a manager be reached. When I brought all of this to hotels.com attention the hotel lied and said we had been offered to switch rooms. Absolutely not. I can't even believe this place is listed on Hotels.com Major disappointment. Hotels.com did add some $ (appearantly a specific amount is not allowed in a review?) to my hotels.com account. Definitely feel as tho more than that should've been loaded.

Friends_and_family Friends

2/10

Poor

18 Mar 2026

Charleene

I had 2 rooms booked for 3 nights. Both rooms were horrible. AC didn't work in 1 room, the AC barely worked in the other. Staff would enter the rooms even when asked not to, after the 1st time they barged in. 1 day they were told to not enter and when we returned the door was open and they had entered the room. Rooms needed a deep cleaning. Prior customers hair, blood, body fluid & trash were in the rooms. 1 room even had old panties in there! When asking the staff for fresh towels the staff had a bad attitude. When the issues were brought to the front desks attention they said a manager could not be reached. Never in the 3 night stay could a manager be reached. When I brought all of this to hotels.com attention the hotel lied and said we had been offered to switch rooms. Absolutely not. I can't even believe this place is listed on Hotels.com Major disappointment. Hotels.com did add $200 to my hotels.com account. Definitely feel as tho more than that should've been loaded.

Friends_and_family Friends

2/10

Poor

17 Mar 2026

Cristian

This place it’s pretty old, no maintenance: very -Very poor conditions:

- toilet water running
- ac fan falling from ceiling
- broken door with hole covered with a napkin preventing people see from outside
- bed with close to no sheets and previously damaged with cigarette holes

2/10

Poor

17 Mar 2026

Alfred

The place should be condemned

Self

2/10

Poor

17 Mar 2026

Selene

This is not a 3 star hotel-- rented for my daughter and a friend during a storm when inventory was limited and they were unable to stay there it was so terrible. See pictures. Expedia should remove the listing from their platform. Never again- rent at your own risk.

Friends

4/10

Poor

16 Mar 2026

Heidy

The Room was dirty, carpet on terrible condition, matress with stains, the light on the beds dont work. Elevator make a crazy noise i thought i was going to stay stuck inside. Too expensive for this facility. They need to remodeled everything. Its completely overpriced and overvalued.

Partner

2/10

Poor

14 Mar 2026

Sergio

Room very dirty, tv was damaged with lines in the screen couldnt see the picture, water pressure was low extramly hot, the bkackbout curtain had so many holes it wasnt blocking any light, the fire alarm went off for a good 30 minutes, the stairs where blocked off by a gate that was locked only way down was the elevator, smelled old n moldy

Partner

2/10

Poor

14 Mar 2026

Amy

The shower had so many hairs, the room's carpet smelled like it hasn't been cleaned in a decade, and there was a cigaret butt hole in the bedding. We asked to have another room, then the second shower had pubes all over the shower. The manager would not respond to Expedia, so Expedia would not give a refund.

Partner

6/10

Pleasant

14 Mar 2026

Teri

The hotel lobby and staff and restaurants were wonderful. Where this hotel totally neglects is in the cleanliness. It is an old hotel our rooms furnishings were newer but the room was very dirty and so was the bedding and the bathroom. Our friends next door furniture were old and the chairs were disgusting dirty.

Friends

4/10

Poor

12 Mar 2026

Rafael

Dirty bathroom and carpet

Friends_and_family Friends

4/10

Poor

12 Mar 2026

Claude

Bon service mais très vieux et sale, malpropre dans la chambre

Friends_and_family Family

2/10

Poor

12 Mar 2026

Krystal

This place is absolutely disgusting. The bed sheets had old semen on it. The walls look like they haven’t been cleaned in years. The bathtub water didn’t go down. The carpet is older than me. Place smelled so bad. The bed had a huge indent in it. Worst hotel o have stayed at in years!

Friends_and_family Family

4/10

Poor

11 Mar 2026

Zeev

Very low level

Self

10/10

Exceptional

09 Mar 2026

Warren

Nice quiet location. Friendly staff.

Family_with_children

2/10

Poor

09 Mar 2026

Steven

Property dirty and in disrepair...aircon didn't work...no shuttle.

Self

10/10

Exceptional

08 Mar 2026

michael

Yes. Just the Parking was about average but the Restaurant in the facility was outstanding (Cuisine)

Self

4/10

Poor

08 Mar 2026

Seth

Dirty room

2/10

Poor

08 Mar 2026

Sri

The worst sanitary conditions I’ve ever witnessed at a hotel or motel. The bed was made & the trash taken out but no actual cleaning of the space at all. Mold ridden , dirt from the last person who stayed and soap scum in tub and sink . The AC unit has visible widespread mold that is probably not allowed legally in a hotel . Stains on the bedding. Every surface was filthy.

2/10

Poor

06 Mar 2026

Stefanie

WARNING! HEALTH HAZARD! Everything was terrible. The room was disgusting and dirty. Stains on the carpets, toilet seat fell off, cigarette burns in bedding, full ashtrays on porch, and hair everywhere. They refused a refund and when I requested 2 extra pillows (they only had 2 small pillows on bed for 2 people), they said it was impossible. The woman at the desk was completely rude and said she couldn't leave the front desk to get pillows and would not ask any other staff. When shift change occurred, the two men on shift also refused. This place is unclean, unsanitary, and I highly recommend you DO NOT STAY HERE.

Partner

10/10

Exceptional

03 Mar 2026

Paula

Love this place

2/10

Poor

02 Mar 2026

Angela

Bedding and mattresses were filthy and dirty. Sinks had slow drain. Tub dirty with slow drain standing water.

2/10

Poor

01 Mar 2026

Jennifer

The rooms are absolutely disgusting!! I do not recommend any one stay there! I cannot express enough for your health and hygiene do not book this hotel.

Family

2/10

Poor

01 Mar 2026

Michelle

I had to move twice with the rooms because there were no air-conditioning and they told me there were no other rooms that had air-conditioning. It was in Miami so it was quite warm out. The room was absolutely dirty. It smelled like dogs. There were fleas in the room and it smelled like cigarette smoke. It was unacceptable. The curtains were torn up the carpet. I laid towels down and walked on those with my shoes because I was afraid of picking up a disease do not stay here.

Self

10/10

Exceptional

28 Feb 2026

Lindsey

Room was clean, staff were very friendly, and it was a great landing place for the evening. Our kids did not use the pool but other children seem to be enjoying it.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

John

Staff is nice and I love having a balcony

Self

4/10

Poor

27 Feb 2026

stephen

I'll start on a positive , there was plenty of car parking spaces.
Unfortunately that's it, the hotel is in poor condition , rooms are barely acceptable. Extremely dated and dirty. Staff were ok but please please , choose somewhere else.

4/10

Poor

25 Feb 2026

Renee

It’s very old, carpet in room smelled like urine. Staff was nice though.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Eduardo

Excellent at all

4/10

Poor

23 Feb 2026

Octavio

Everything was out of date.. Needs painting. The shower was very poor low water pressure... Looks like it was stuck in the 80s

Self

2/10

Poor

23 Feb 2026

Cooper

Room was absolutely disgusting, roaches, stains on bed spread, it was a nightmare and we immediately left after looking at the room and they wouldn’t refund us are money. Do not go here

Partner

8/10

Excellent

22 Feb 2026

Lofton

Clean room, no problems.

Partner

2/10

Poor

21 Feb 2026

Odnel

Its dirty

Self

2/10

Poor

21 Feb 2026

Emely

There was blood on thedrapes and the floor, it was dirty and completely unsafe. I felt I slept in a room a person was murdered.when I told the front desk they just said the would tell the maid. I have pictures if interested

Partner

2/10

Poor

19 Feb 2026

TONY

The photos are nothing like what we saw when we go there it was an old building it stunk of cigarettes and weed the shower would not run properly the doors didnt have keys the guy came and opened it for us and left us with no keys so if i wanted to leave to get something we would have to ask them to open it again as they gave us NO key everything was filthy the towels had hair all of it
Overall our experience was not good at all i do not recommend this at all!

Business_and_leisure Partner

10/10

Exceptional

18 Feb 2026

João

Room was clean and great.

Friends_and_family Friends

8/10

Excellent

17 Feb 2026

Argenis

4/10

Poor

16 Feb 2026

Anita

Carpet looked dirty. Shower had no water pressure. Everything looked old and outdated. Curtain on patio door was horrible! Taped together with duct tape. I would not stay here again.

Partner

4/10

Poor

15 Feb 2026

Sharon

Room and property overall were poor. Parts of the room had been renovated but some parts were old, needed paint, were rusted or dirty. There was also no lights or power outlets anywhere near the bed. Paying over $250 for such a stay was way overpriced.

2/10

Poor

15 Feb 2026

Ben

Staff was great, room and hallways were horrible . We had to change rooms once cause the tv wouldn’t work . Our toilet clogged in the second room cause the plumbing is so old and shower would never run hot it was ice cold. I don’t mind out dated but it wasn’t clean it was filthy .

Leisure Family

6/10

Pleasant

15 Feb 2026

Vianeth

Personal amable
La habitación, medianamente regular.

2/10

Poor

15 Feb 2026

elena

Negative stars. Horror movie. I want a full refund and be paid for the experience. Hotel is 2 disjointed buildings not close to each other without any signs. First they could not show where the second building is. Than the room key did not work. The reception gave new key but the room was occupied (it was 12:45am). On my 5th !Fith! run back to the reception building we got a remarkably run down room. A singe electric outlet in the entire room worked (not anywhere close to the bed). Lights are blinking and unusable. Toilet clogged.

Leisure Family_with_children

2/10

Poor

15 Feb 2026

Julie

I am appalled by the price I paid for this hotel and the condition that it was in. It was disgustingly dirty. There was hair on the floor in the bathroom and in the shower along with corrosion which either came from the ceiling or the shower rod. It was obvious nobody had vacuumed the floor The stains on the floor were gross. The chairs were all staine. The furniture is wore out and falling apart. The doors make you feel like you're being admitted into an asylum or jail. The TV speaker was blown or something and had a horrible fuzziness to it. The shower was horrible one minute it was hot and then it was cold. You don't even get real coffee it's instant coffee. The carpet didn't even meet the wall in a few spots. And it was lacking baseboard or something there. The photos were totally deceiving. The amount of dirt on the walls, baseboards and furniture did not show up in the photos.

4/10

Poor

14 Feb 2026

Tom

Floor was dirty. No real coffee. No breakfast.

Business

8/10

Excellent

13 Feb 2026

Evan

It was.very comfortable snd the staff sre very comfortable and kind..definitely would recommend it to the people i know .

6/10

Pleasant

11 Feb 2026

Angelica

Good

2/10

Poor

09 Feb 2026

George

Absolutely trash of a place! This is motel not a hotel!!! It’s very old and smells and needs to be rebuild. Please be aware of booking this location. I would stay away.

Leisure Family

6/10

Pleasant

08 Feb 2026

Dane

We stayed one night before we got on a a cruise. The hotel is relatively close to the airport, and in a quiet part of town. The hotel is older, and in OK condition. Our first room didn't have any power, but the front desk was quick to give us another room. There's a nice bakery a few minutes down the street.

Friends_and_family Family

4/10

Poor

04 Feb 2026

Louise

Due to a winter storm we had to stay over in Miami for the night. This was the only hotel we could get anywhere near the airport, everything else was sold out. The room was old and scruffy. The bathroom was not clean, there was mold and water stains on the walls. The chain on the door was broken. The staff were fine and friendly enough. But the price was outrageous for what we got. We asked the desk to call a cab for us in the morning to take us back to the airport. The guy he called charged us $50!! The night before we paid $20 in traffic. This was a complete rip off, unfortunately we did not have time to protest as we needed to get to the check in counter. Not impressed.
I would not recommend this hotel.

2/10

Poor

03 Feb 2026

Stephanie N

Staff was great. Room was horrible and not safe

Business Self

4/10

Poor

02 Feb 2026

Kristopher

Kay was fantastic at the front desk. The room was very dirty and the heater did not work. Fridge was very dirty and it among all the lamps and table lights were not working. Very overpriced for what you get.

Leisure Family

6/10

Pleasant

02 Feb 2026

Rodney

Coffee machine would have been nice in the morning. The electric plug in the bathroom did not work. Discovered to late a night there was only one wash cloth. I loved the old place though. Unfortunately

2/10

Poor

01 Feb 2026

Yuliett

Horrible, las habitaciones tienen mal olor, necesitan remodelacion todo viejo y mal cuidado

Self

8/10

Excellent

31 Jan 2026

Brian

I arrived late night and was greeted by a friendly staff. The hotel itself is beautiful but needs to be updated. The room was clean but outdated but the bed was comfortable.

Self

4/10

Poor

30 Jan 2026

Lynn

Carpets were frayed and potentially dangerous.
I was also bitten during the night I understand now that pets are allowed in the rooms

Leisure Self

2/10

Poor

29 Jan 2026

Deb

I didn’t s

2/10

Poor

29 Jan 2026

laura

This was the worst hotel I have ever stayed in. The room was dirty - hair and mold in the bathroom, sicky residue on the tables and night stand, broken in-room telephone, lights broken, and to top it all off, broken LOCKS on the sliding patio door. The photos on the Expedia website are NOT accurate at all. I came because of a canceled flight and booked for two nights - when I entered the room, I immediately went back to the front desk and said I didn't want to stay and asked for a refund. They said they could NOT refund me (I literally paid 5 minutes prior) and was told to have Expedia help me. I spent the next two hours on the phone with Expedia. They were of no help.

This place was so bad that I left as soon as the sun was up and went to another hotel, not receiving a refund from Expedia. It was unsafe. It was horribly dirty. It was old and run-down. It was $700 for TWO NIGHTS. EXPEDIA, DO BETTER.

This is EXPEDIA'S fault. Check up on the hotels you represent - the photos you are using are not accurate.

It would have been safer, cleaner and more comfortable to stay in the airport overnight.

Business Self

6/10

Pleasant

29 Jan 2026

Jeffrey

The staff was fantastic and check-in was quick and easy. The room was average and the WiFi had little to no internet connection.

10/10

Exceptional

29 Jan 2026

Phillip

Amazing bar staff was great too

2/10

Poor

28 Jan 2026

Jean paul

Well it was a really bad day, I was traveling with the kids, and my wife, airlines were canceling all the flights because of the weather condition, I tried canceling the hotel reservation for the two rooms. Neither Expedia or the hotel help me to do so, the Hotel was telling me that because the reservation was through Expedia I had to do it with them, and Expedia was telling me to contact the hotel so I ended up losing $500 because of lack of service in Expedia side. I had also bought an insurance to Expedia, but that didn’t work either. I guess I’ll stop using Expedia.

2/10

Poor

28 Jan 2026

Ariel

I checked into Chateaubleau Hotel in Miami and was forced to leave approximately one hour later due to the unacceptable condition of the room. The space showed clear signs of moisture damage, stains, mold-like discoloration, deteriorated furniture, and unsanitary carpet conditions.

The room was not safe or habitable and did not match what was advertised. I documented everything with photos and contacted Expedia immediately. Despite not staying even one night, the hotel refused to approve a refund.

This experience was extremely disappointing and stressful. I would strongly advise travelers to be cautious and inspect other options before booking.

2/10

Poor

28 Jan 2026

Gagan

Room was dirty. No working phone. Paint splattered on various desks and beds. Sheets were worn out and from Best Western. Missing amenities like lotion and conditioner. Dust all over. No coffee. Broken toilet push knobs. Dirty and old toilet lids. Dirty hand prints and lipstick marks on the wall. Stain marks on the towels. Smoking smells. Flimsy bed headboard.

Partner

2/10

Poor

28 Jan 2026

Cameron

Overall the room was disgusting. It looked like the floor had not been vacuumed in months. The end tables were exceptionally grimy. The room had a terrible odor as well.Staff was less then helpfull and just stated they would not issue a refund. The building as a whole was not secure. I would never recommend this place to stay. It was so bad i walked away from 275ish dollars.

Leisure Family

6/10

Pleasant

28 Jan 2026

Kathryn

This wqs a last minute reservation due to airline weather cancelations. This an old boutique type hotel with nice history. It has attempted to update but nit a lot of care was taken during the redo. The hallway marble is beautiful but that is its best asset, along with the attched Greek Restaurant. The hotel staff was polite and kind despite the influx of stranded late night check ins.

Self

2/10

Poor

27 Jan 2026

Anna

The room was dirty, all steaky and full of someone else's hair. Totally disappointed

Friends_and_family Family

4/10

Poor

27 Jan 2026

Shane

Room was dirty along with hair in the shower , the air conditioner was broken and made noise all night. The people at the front desk were very friendly and helpful for things to do in town.

Self

2/10

Poor

27 Jan 2026

Brent

This is my first review ever I don’t normally do this, but first off, I didn’t get the room I reserved, gave me a room that was dirty, food on the bed, hair in the bed, door had been kicked in before, toilet barely worked, couldn’t cover up, ac blowing out warm air all night, bed hard as cement, got there at 8pm and was charged 207 for the first night and 167 for the second night, I didn’t stay for the second, I checked out in the am and asked for a refund for the remaining night, they offered to switch rooms and denied the refund, I just accepted the lost and left. Word to the wise only stay here if your stranded without any other option.

Business_and_leisure Self

2/10

Poor

27 Jan 2026

Michael

Room was only partially clean, fixtures and furnishings were very tired, and staff were very unhelpful.

Leisure Self

2/10

Poor

27 Jan 2026

ahmed

The room was stained and the bed wasn't comfortable also the music coming from the bar was very loud . I couldn't sleep.

4/10

Poor

27 Jan 2026

Matthew

Room was dirty with visible trash from previous guest including their used bar of soap in the shower. Multiple people at checkin desk but only one working and line of guests out the door.

Business_and_leisure Partner

2/10

Poor

26 Jan 2026

Eudora

The website and pictures are not portrayed correctly. It is just quite awful. Incredibly old. We booked it because when I put an airport shuttle, it came up as a. Hotel with the shuttle service, but as soon as I booked a non-refundable room because we were stuck in Miami overnight. They sent me an email saying we do not currently have a shuttle. The bedding and the carpet was disgusting and the old drapes. I just can’t tell you that I felt like I was gonna have bedbugs or something. It was just awful. Do not book here.

2/10

Poor

25 Jan 2026

Julio

took my money when i wanted to cancel

Family

10/10

Exceptional

25 Jan 2026

luis

Excellent service friendly staff cozy

8/10

Excellent

25 Jan 2026

Cathy

Room good except for floors! Coming to wash them today. Food in attached restaurant was very good for late lunch yesterday. Breakfast in morning was also very good. Except 1 cup of coffee for 3.00. No refill!! Waitress apologized but not up to her. Boss was watching. Just Americano no specials.

Friends_and_family Friends

2/10

Poor

24 Jan 2026

Karla

Terrible la peor experiencia en un hotel, caro, sucio, con mal olor

8/10

Excellent

24 Jan 2026

Teresa

Our Room phone and tv were not working. When reported to the front desk, they came and fixed the TV.

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Stephen

It's old-time Miami. Nice people.

Business Self

6/10

Pleasant

23 Jan 2026

alexa

for the price and location great value but the rooms are very outdated, the room we got was pretty dirty but there was no creepy crawlers thank god. advertised queen bed, they are full beds.

Business_and_leisure Family

8/10

Excellent

23 Jan 2026

Lucy

Todo estuvo bien el staff muy profesionales

Leisure Family

2/10

Poor

19 Jan 2026

Catherine

Chambre et salle de bain sale, froide ( nous sommes tombés malade gorge/nez) j’ai dû dormir avec un pull. Bruyante car côté avenue très fréquentée.
Aucune rénovation n’a été faite depuis des lustres !
C’est la pire chambre qu’on est eu !
Il y a que le hall qui est correct.
Un petit plus pour le restaurant .

Partner

6/10

Pleasant

19 Jan 2026

John

Room was not as expected. It could have used an upgrade. Looked a little run down. Sliding doors to balcony were very difficult to open. Toilet kept running because flapper was broken. The shower water temperature was very difficult to adjust. The pictures online looked a lot better than the room looked in person

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Case

Great location and staff

2/10

Poor

18 Jan 2026

Javan

This place is a health hazard. Bathroom was dirty and worn out sink cabinet, mildew in bath tub, filthy and stained linens. The room smelled musty and damp.

Leisure Family

2/10

Poor

18 Jan 2026

Jim

We did not stay with you it was too dirty and you will not refund my money

Friends_and_family Friends

2/10

Poor

17 Jan 2026

Brittany

The room was very dirty, floors were not clean didn’t feel comfortable taking my shoes off. Hair all over in the dirty bathroom. Bed frame was broken when we got to the room and they sent someone to fix it. Would never stay there again

Leisure Family

6/10

Pleasant

13 Jan 2026

Kelly Marie

Staff was very friendly!
The room left something to be desired. My back sliding door did not close all the way, so it wouldn’t lock. There was something (maybe termite damage) along the wall shared with the bagroom. The TV worked but had stripes through it. And my room stayed humid because of the cracked sliding door.
Room 208

10/10

Exceptional

12 Jan 2026

Gregory Clare Hood

Quiet and hospitality was awesome

Leisure Partner

10/10

Exceptional

12 Jan 2026

GABRIELA

Excelente servicio

Business_and_leisure Partner

4/10

Poor

11 Jan 2026

jessica

Room needs updating, felt old and neglected.

Business Self

10/10

Exceptional

07 Jan 2026

Martin

Great services

Leisure Family_with_children

8/10

Excellent

07 Jan 2026

Mario

Good location, a little expensive, but OK

Leisure Self

4/10

Poor

06 Jan 2026

LaToya

Room wasn’t cleaned properly. Bathroom tub was unclean hair in the tub and on the floor.

Family_with_children

4/10

Poor

04 Jan 2026

Martha

The bed is dirty, and the bathroom is dirty, the service was not the best, because the room was only cleaned once and we had to ask more than once for clean towels

Leisure Family