Name: The Knoll House
Address: Ferry Road Studland Dorset, Swanage, BH19 3AH, GB

10/10

Exceptional

30 Jul 2026

Tim

A very pleasant few days stay. The character of the hotel and the very pleasant and helpful staff added to the overall effect . Particularly enjoyed a very hearty breakfast and enjoyed some very nice dinners food excellent. the location is ideal with ample parking. I hope to book again.

10/10

Exceptional

27 Jul 2026

mark

Wonderful staff and a great lo3

8/10

Excellent

25 Jul 2026

Julia

Excellent location but very busy road directly outside. Evening food was very good but breakfast less so. Hotel decor was a bit tired and paying extra to use the outdoor pool felt wrong and something we had not encountered anywhere else. The price felt expensive for what was provided.

10/10

Exceptional

15 Jul 2026

Linda

Property was dated and in need of attention -but understand planning permission is being waited for to replace and modernise the whole hotel site
The rooms were clean
Location excellant a short walk to a lovely beach
Buffett Breakfast was very substantial
NOTE if you book thru an agent you
Have to pay £10 pp pn for the pool etc !

Partner

6/10

Pleasant

15 Jul 2026

Dave

The staff where all very polite and helpful. When we got to our room it appeared that housekeeping forgot the shower as the previous occupants hair was on the shower wall, this was remedied after about an hour. Food wasn't great for the price given what is on offer within walking distance, and given the final bill for room and food I doubt very much I would return.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Murray

Lovely hotel and location. Hotel a little dated and could do with a little revamp
Dog friendly so expect many Canines
Breakfast was fab. They do the best scrambled eggs!! Varied choice
Rooms clean but dated. The WiFi could do with being updated too. Staff very friendly and helpful. Overall, a nice few days away

Family

6/10

Pleasant

14 Jul 2026

Derek

Great location and buffet breakfast was good. However, to use the pool and spa facilities they asked for a £10 per day per person surcharge as hotel not booked direct, this was not made clear at booking. Ate in restaurant one evening, quality of meal was poor.

Partner

8/10

Excellent

10 Jul 2026

Alan

We enjoyed it because of the location otherwise it would have just been a 3star hotel. Studland bay is glorious and so easy to access from the hotel. We will go back.

Friends_and_family Family

2/10

Poor

10 Jul 2026

June

The property was very run down . The facilities were badly looked after, if not non existent. The food was very average. The drinks were extremely overpriced. The hotel was much too expensive for what was on offer. We were expecting a spa hotel, and it definitely wasn’t. Very disappointed.

Partner

10/10

Exceptional

09 Jul 2026

Peter

Our room was really nice with private patio, need to make sure people don’t use as stayed 1 night and had to move people off the patio twice maybe a reserved sign needs putting on the table

Partner

8/10

Excellent

07 Jul 2026

Susan

If you don’t pay for the hotel directly you have to pay £10 per person per day to use the pool. This adds up for a family. We went for the weekend but check in wasn’t until 4pm and so we had an hour in the pool after 4pm and check out was at 11am on the Sunday, but when we tried to pay on the Sunday we were told that the hotel was at capacity and couldn’t purchase any use of the pool. There was no use booking a hotel with a pool we couldn’t use. They allowed glass by the pool and my grandson managed to cut himself on someone’s broken glass during the one hour we were there. The pool is lovely so it was v disappointing not to use it

8/10

Excellent

01 Jul 2026

Tanya

This is a wonderful place to spend a day or two if you are looking for a characterful and charming hotel. It has comfortable facilities, is family and dog friendly and is in a fantastic location. Our room had a gorgeous sea view from a large picture window and was lovely and spacious.

Staff are friendly and approachable and do their very best to assist with any queries or issues.

Knoll House smacks of 1940's nostalgia, with a relaxing ambiance but could use a touch of TLC. Just a few bits and bobs require attention as a little tired in places; a few mod cons such as air conditioning and integrated charging points would be great, but nothing that would be a game changer for us. Also more Plant Based hot buffet options such as sausages, hash browns and tofu scramble as standard would be nice.

We had an enjoyable stay nonetheless and we would definitely stay again. We have no hesitation in recommending it to others.

Partner

10/10

Exceptional

01 Jul 2026

Gwenda

Very nice hotel although a bit dated

Partner

6/10

Pleasant

26 Jun 2026

Martin

On arrival shower did not work nor did the water drain. Took 4 hours to sort.
Big mix up in restaurant over bill when we sat with friends. To our embarrassment they paid the lot. We were asked to move table at breakfast because the two of us evidently sat on a four table, there were plenty of empty tables. We refused to move. Only one coffee machine working at one breakfast, very long queues. Ordered ice cream one afternoon to eat on the terrace, chef didn’t have time to prepare before he was due to finish his shift. Only found out when we queried why we hadn’t had it. We were refunded. Service charge added to bill, which after we had paid we found was discretionary. Did not ask for back as all charges were from bar, and Aiden who worked at the bar was so helpful. We would have had to pay £10 each per day to use hotel pool.

Overall hotel was a bit tired but we were quite happy with that, the location was fantastic, in the main the junior staff were very friendly and helpful. We have been to this hotel 3 times before and have never had a problem before, in the main it seemed understaffed.
The jury is out on whether we shall go again, but we probably will and hope things are back to normal

Partner

4/10

Poor

23 Jun 2026

Roy

Location is great as you would expect.

Partner

6/10

Pleasant

22 Jun 2026

Alison

Location and look of hotel were super. Dinner was excellent on each night of my stay, staff friendly and helpful, bed linen and towels spotless. However, the room and bathroom felt a little uncared for. I had to make my bed each day and neither the room or bathroom were cleaned during my 3 night stay, ditto china cups for tea/coffee. I only expect to do these things if self catering in all honesty. It was fine for a short stay but the hotel was very large and the emphasis is very much on being dog and family friendly so I don't think I'd go back for those reasons.

Self

6/10

Pleasant

22 Jun 2026

Natasha

Most of the staff were wonderful. We did however have an issue with our bathroom window. It's a clear window that is situated within the shower area. The blind was very much missing. My husband wasn't too keen on me taking a shower with the top half of my body showing. The night receptionist wasn't very helpful and suggested that 'no one has complained' Which confirmed that it had been that way for a while. Apparently the maintenance guy popped by but could not do anything, this information was given only after we enquired that about it. Apparently we had to suck it up and make do with me exposing my chest area. Eventually to be able to get clean without crouching I stuck a bath Matt in the window, the type with the suction pads
On the first night to add to our Woes there was a group of at least 15 lads staying at a family hotel they must have taken a wrong turn at Ayia Napa, because you could hear them gaffaw all evening very loudly outside our bedroom window until late into the evening. Apart from that it was ok

Partner

6/10

Pleasant

21 Jun 2026

Colin

The hotel is very \"tired\" and needs a lot of love and attention. Our meals at the hotel were good and the reception staff were good. The waiting staff in the restaurant were pleasant snd helpful. The hotel is close to Knoll Beach which is sandy and lovely.

Partner

10/10

Exceptional

21 Jun 2026

Barry

A very spacious hotel, in an old fashioned but attractive relaxed style. Very Agatha Christie.
Down side. Fixed price evening meal, consisting of starter and main.

8/10

Excellent

20 Jun 2026

Yvonne

Room was clean and staff very helpful. Food was good.

Family

10/10

Exceptional

17 Jun 2026

Joseph

The Knoll house is a charming classic hotel in a perfect location to acces the beach or simply look out to see the Old Harry Rocks in the distance. The breakfast buffet was absolutely amazing! Highly recommended

4/10

Poor

13 Jun 2026

Rohan M

Shower temperature oscillated from lukewarm to scalding every 20 seconds. Not just uncomfortable but dangerous.
Bathroom didn't have a sink in it. Sink was in the bedroom, right next to the bed.
Tap leaking / when closed.
Only 2 plug points in the entire room! Used up for the TV and the kettle. Nowhere to charge your phone.
'Double bed' is actually 2 twin beds joined together - and they were of different heights, so beware 'rolling down' and back up again while asleep.
Zero cleaning throughout a 4 day stay, no inquiry if we needed anything.
Staff member had no idea where our room was, incorrectly directed us to a totally different building.
Breakfast strictly average, buffet only. Coffee from machine was undrinkable, preferred the instant Nescafe sachet in the room!
Despite all this, the place seemed fully booked, and many people seemed to be thoroughly satisfied. Clientele seems to skew older, and many seemed repeat customers.

Partner

10/10

Exceptional

12 Jun 2026

michael

The breakfast and evening meal were excellent and the spacious dining room with beautiful sea views was a highlight.

Partner

10/10

Exceptional

10 Jun 2026

Mrs B

very beautiful location, great for walking

Partner

8/10

Excellent

08 Jun 2026

David

Nice room with balcony and distant sea view. Unfortunately the weather did not allow us to enjoy some of the facilities on offer. Bathroom was pretty good with a shower over the bath. Controls were a little stiff and difficult, not at all intuitive to use but there was plenty of hot water. Bed was on the hard side but comfortable enough. My only complaint would be the distance between the bed and the wall making it difficult to get out, particularly at night. Not helped by the large picture hanging right where you need to walk, very easy to knock as you squeeze past in the dark. Dinner was a set menu and was quite good but with limited choice made even more limited on a Sunday if you did not wish to have a roast, two of the five options, fortunately we did. Breakfast was a very good hot buffet. We were certainly set up for the day. Would I stay again? Probably, yes.

Partner

8/10

Excellent

06 Jun 2026

Paul

Lovely location, great staff especially in the restaurant.
Room was clean and tidy but finish was slap dash in bathroom. Little things like a wonky splash back, poorly laid floor tiles and film over windows looked like it had been ripped.
Whole place needs some investment to bring it back up to standard, that said, it was spotlessly clean, comfortable and welcoming and we would go back.

Partner

4/10

Poor

31 May 2026

Holly

Firstly I booked through expedia who I thought would be competitive, however I paid £70 more than apparently booking direct as got an invoice pushed through my door on the morning of checkout - they said the I paid £70 more because I booked through expedia and that was their commission. The hotel was perfect location, but very dated and old fashioned. The bar was expensive and the spa area was massively overpriced for what it was

Partner

6/10

Pleasant

29 May 2026

Richard

For the price I expected to have WiFi in my room. Told it was hit and miss. Tv was a small 15inch. There was one double socket in the room used by the tv and kettle. When you look at a high level view of amenities it states WiFi, outdoor pool etc, but you need to go in further to see that both indoor and outdoor pools have a surcharge etc

Self

8/10

Excellent

25 May 2026

Diane

Amenities good rooms clean but bed was very small and duvet very heavy.
No aircon could be very hot in summer.
Very cobwebby all over outside of building . Could do with a good clean.
Good views and superb position on coast

Friends_and_family Family

10/10

Exceptional

24 May 2026

Desmond

Knol House Hotel is a little dated but is still a lovely place to stay. The location is ideal.

Partner

10/10

Exceptional

22 May 2026

Malcolm

The hotel’s public rooms maintain a faded charm of times long gone, but the bedrooms and bathrooms are modern, well equipped and functional.
The setting overlooking the coast could not be bettered - and enjoying it whilst tucking into an excellent buffet breakfast was great.
We will definitely return.

Family

10/10

Exceptional

20 May 2026

Rod

Great position

4/10

Poor

18 May 2026

Marisa

The hotel was was very dated and I'm afraid to say not in a charming way. Our room was very small and the view from the window was of the flat roof which was in terrible condition and full of bits of broken roof and dirty puddles of water, it was very insightful. The room we were allocated was right at the top of a creaky staircase and so very noisy and we could clearly hear the people talking in the room next door. I found the hotel a bit depressing and the pictures do not represent it

8/10

Excellent

18 May 2026

Julie

Stayed for 1 night with our grandchildren its a great location right opposite a good family beach. Facilities for children were very good play areas inside and outside with an indoor pool (didn't actually use it) plenty of sitting room areas for quite relaxation or
busy bar area. Nice outdoor seating overlooking the sea. Hotel was busy with guests.
Staff very helpful, restaurant food was good although a little overpriced, but catered for
childrens needs. rooms are a bit tired and both inside and outside hotel is a bit tired, but would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Tracy Lee

Perfect location and the facilities are really good. Very dog friendly and I found it the perfect relaxing stay. Studland beach just minutes walk away. Breakfast really good , didn’t have dinner as went into Corfe. Love the whole area . Booked to come again

Pet

8/10

Excellent

12 May 2026

Paul

I organised a large family gathering at this hotel to celebrate finishing south West coast path. The breakfast and dinner every night was fantastic served by a brilliant team. The location is great and in a beautiful area , used the heated outdoor pool several times. Lots of nice areas outside and in to relax . Hotel rooms need updating but overall this didn’t affect our stay . Great value and recommend.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Lisa

Rooms are not well soundproofed. Location is excellent. Breakfast was great but finishes too early at 09.30. Staff friendly. Once the entire hotel is refurbished it could be amazing!

Pet

10/10

Exceptional

07 May 2026

Paul

A charming , if not slightly tired, hotel. In a beautiful spot, perfect as a base to further explore the area. From the moment I checked in, until the moment I checked out, all of the staff were extremely friendly, helpful , courteous and professional. The bed was very comfortable and the linen fresh and clean. Powerful hot shower. Plenty of tea & coffee.
The breakfast buffet was excellent.
A very enjoyable stay. I would love to see the proper receive the TLC it deserves.

Friends

8/10

Excellent

07 May 2026

Patricia

Excellent property with loads of facilities, tons of history and full of old world charm. Sadly, the Expedia app let them down. I sent them several messages and either they didn't receive them or they didnt reply, which was unnerving. Nonetheless, when we got there we had a lovely, pet-friendly, ground floor suite (it smelled a bit musty, but it settled), and the staff couldn't have been nicer. The food we had (breakfast and dinner) wa excellent. This is a largely undiscovered, unspoilt area of the UK and well worth visiting.

Family

8/10

Excellent

07 May 2026

Anne-Marie

Nice bedroom. Rest of hotel a bit dated. Good food and great location. Breakfast not served till 8am which is quite late. We had to leave at 7.30, but we were told we couldnt be offered any breakfast. We would have been happy to help ourselves to coffee and toast.

Partner

8/10

Excellent

04 May 2026

George

Good clean hotel. Good breakfast. Would stay again.

Family

6/10

Pleasant

26 Apr 2026

William

Some staff were not helpful. Breakfast was disappointing. Rooms average. Pool was unswept, shoddy though the pool itself was good.

8/10

Excellent

26 Apr 2026

Carol

Charming and character-full hotel with lovely Enid Blyton memorabilia for those of us who have fond memories of growing up with her stories. The location is beautiful, across the road from the ocean and beaches, along with several excellent walks.
My room was very comfortable and cosy with nice updates, although part of the charm of the hotel is its age which does show in some of the common areas.
Breakfast was tasty and plentiful, although a few more healthy options would be appreciated for those of us paying attention to our diet - such as wholemeal bread options, fresh fruits and granolas.
All in all, very good value for a lovely stay and I would definitely return.

Friends

10/10

Exceptional

24 Apr 2026

Matthew

Nice very big rooms. Great breakfast. Quick walk to beach. Never found the swimming pool. WiFi very poor in my room but fine in main building. Parking was chaotic, they need to use paint to delineate parking bays and maybe book bays for overnight people.

Friends_and_family Friends

6/10

Pleasant

14 Apr 2026

Simon

Had a good stay. However i found the bed to be very hard and the property to be very dated.

Everything was very clean, but the 1st impression wasn't what i had hoped for.

The location is wonderful, a great beach within a few minutes walk. Staff were all lovely.

However for me it is time to renevate, starting with the rooms and their furniture.

I did not try the extended facilities such as the spa, so can't comment.

Partner

8/10

Excellent

13 Apr 2026

Christine

From the moment we arrived the staff could not have been more welcoming and helpful. The food was excellent. The lovely dinners made the stay special. Our room was clean and the beds were very comfortable. The only negative was that the WiFi in our room was not good and kept dropping off.

Family

10/10

Exceptional

12 Apr 2026

Sandeep

Perfect

10/10

Exceptional

08 Apr 2026

Alan

Very relaxing and enjoyable

Partner

10/10

Exceptional

07 Apr 2026

Nicholas

Overall, the experience was very good. The room was perfect for our needs and with a great sea view.

Most of the services and the quality of food was very good - along with the ease of parking and the Hotel's excellent location.

My only criticism would be that there was no bottled water supplied in the room - nor any real choice of tea. On the services side, only a two-course dinner was available in the evening from the kitchen and no light snacks or room service were possible. Otherwise a very enjoyable stay.

Pet

10/10

Exceptional

05 Apr 2026

Rachel

Stayed in a family room which was great, only one door to the hall though the kids could reach the lock. The rooms were clean and comfortable. Shower room was very nice, clearly new, great shower! lovely products and towels. Beds were comfy and the room was very nearly blacked out by the curtains. The games room was fun, there is a separate room for younger children with TV and DVDs as well as books and toys. Indoor pool was perfect for the kids, hot tub wasn't working well but the sauna and steam were lovely for a short relax. Pirate ship play area was a hit! Food was enjoyable and staff friendly. Grateful that is was quiet as that suits us well. Path to the beach is bit rocky and uneven, best to walk via the road, short walk (few mins) car park is National Trust so pricey if not a member. Beach is fab. Cinema room was good. Plenty of spaces to sit around the hotel inside or out. Great to be able to take the dog with us. Overall would recommend - its not 5 star but its a lovely place for a short break esp with kids.

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Suzanne

Breakfast was good. Help yourselves hot and cold buffet, which worked well.
Bedroom was very dated, with mismatched furniture.

8/10

Excellent

20 Mar 2026

Charles

Nice character and quirky but very tired property. Room was a good size and the bed was comfortable.
The bathroom was a trip back in time and whilst functional, it needs replacing.
The main hotel was comfortable and very relaxed and extremely dog friendly, which suited many guests.
The food and service was very good.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Howard

Friendly staff. Family and dog friendly. Very clean but some areas and furniture quite worn.

Partner

8/10

Excellent

24 Feb 2026

Nick

Amazing location, comfortable and clean room, yummy and generous breakfast, fun pitch and putt, quirky indoor pool, fun games room once tokens were eventually located and provided :-)

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

James

Cleanliness of the spa area needs improvement

Friends_and_family Family

4/10

Poor

07 Feb 2026

Jayne

The room was of poor standard.
The property looks very run down and dated.
Breakfast was not very appetising and chaotic!
Not sure we would want to visit again.

Leisure Partner

2/10

Poor

07 Jan 2026

David

The hotel was absolutely fine!!
However my disappointment was around the car park and finding reception in the dark!!
It was pitch black with no lighting once l had found a parking space!!
A very easy fix so come on knoll house put some lights up!!!!!!

Leisure Partner

6/10

Pleasant

05 Jan 2026

Stephanie

We were assigned a courtyard room which was very disappointing. The website shows lovely Melin Tregwynt blankets and light bright rooms. This room was dismal with a brown fleece throw on the bed that could’ve been from Poundland. We complained to reception and were found another room (not really made to feel welcome or important throughout the process even though an alternative was offered). The replacement room was ok (although still a bit underwhelming). The dressing room had two old armchairs, both with upholstery that collapsed one side as we sat on them to watch TV and we could hear every word of the phone conversation from the guy in the next door room. The shower wasn’t spotless ( grouting was discoloured in places and grey splodges on shower tray. - we didn’t use it). The lino was coming away from the wall in the corner and overall looked tatty. The bed initially seemed fairly comfortable however mattress springs weren’t great - old cheap mattresses). We didn’t want to complain further and appreciate it’s an old hotel however lots of improvements needed! A welcome at breakfast would have been really nice but the two on, were rushed and busy. On departure, the girl in reception was much more animated and helpful when we asked her about the beds etc and she offered to show us the Clementine suite as a future alternative. We loved the position and grounds and hope to try it again or a second chance. It feels bad however, that you have to pay a lot more for basic comfort.

Partner

8/10

Excellent

04 Jan 2026

Carol

Very welcoming to pets but as we didnt have a dog we would have liked a pet free room

Partner

6/10

Pleasant

01 Jan 2026

Chris

Friendly staff, very pet friendly. All a bit run down and needing investment. Pool quite small. Steam room not working. Sauna was good, as was the jacuzzi. Limited dinner menu and limited beer in draft. Could do with more options for breakfast and more healthy choices. Great location.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Jennie

Staff was welcoming, however we wanted to dine at knoll house but was told the only available time would have been 7.15pm, too late for us, so we ate out, only to be told that there was a cancellation and we could have dine at the property. We were very disappointed. We just wanted to stay at the property as I had a mishap over Christmas and struggled to walk distance, so staying and dining at the property would have been extremely helpful. So we were disappointed with that. Anyhow being a regular and long term guest, it will not deter us from coming back. Happy new year.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Elaine

DOG HELL! Everywhere, sitting on all sofas, barking, hotel full of dogs-Jumping up at you, laying all over the place. Overwhleming. Lovely staff, very friendly. Run down Hotel - so much broken or dishelveled-and Cold in main Hotel areas. Rooms with no sound proofing at all. paper thin walls.Badly stained carpets in bedroom.. Had to ask for Room to be cleaned,? Could be amazing, Location amazing. Like Faulty Towers.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Vince

The property is tired. The staff were great. Food okay bit limited but breakfast was good. The location near Studland beach is excellent.
GRATUITIES! On checking out I found around 20 gratuity charges. Whilst happy to pay a service charge for the evening meal 10% was added to everything from opening a bottle of wine to buying a beer all added without my knowledge. I was told they were discretionary so had them removed. I’m not tipping someone for taking the top off a bottle. Beware!

Leisure Family

2/10

Poor

30 Dec 2025

Jacqui

we stayed for two nights. We had a speaker above our room kept us awake ,also radiator didn’t work . Never got any sleep. It’s full of dogs had dog hair all over the bed. Bathroom wasn’t very clean. Never got clean cups the next morning would never stay there again.its very dated

8/10

Excellent

29 Dec 2025

Ian

Room good however no water to drink in the room

Leisure Partner

10/10

Exceptional

27 Dec 2025

Sally

Very friendly staff, excellent food and a beautiful location makes for a delightful break.

Self

10/10

Exceptional

22 Dec 2025

Vanessa

We love coming to the knoll house, it is clean and quirky and has a lot of history attached to it. The food is lovely. It’s very dog friendly beautiful Studland beach is across the road. It has a small pool and Swanage is five minutes drive down the road. It’s a very relaxing place to be.

Leisure Pet

10/10

Exceptional

21 Dec 2025

Les

Superb location, great room which was nice and clean, loved the history of the place

Friends_and_family Friends

10/10

Exceptional

20 Dec 2025

Lisa

Lovely stay calm
and peaceful environment
Clean room

Leisure Friends

10/10

Exceptional

19 Dec 2025

harriet

Another lovely stay at Knoll House.
Staff and service were professional, supporting and understanding of our special requests; there was no fuss or challenges which made the weekend a relaxing break

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Graham

Very good hotel

Partner

10/10

Exceptional

12 Dec 2025

NICOLA

2 bed suite - excellent facilities - used the spa, bed and breakfast, close to beach, bar and restaurant on site. Quirky. Great staff who go the extra mile.

Leisure Family_with_children

10/10

Exceptional

12 Dec 2025

NICOLA

excellent room, took our dog, bed and breakfast only. Great location which is why we keep coming back - hotel quirky and a faint whiff of 'fawlty towers' about it - but in a good way. fabulous.

Leisure Family

10/10

Exceptional

26 Nov 2025

Andrew

-

Partner

10/10

Exceptional

26 Nov 2025

Elizabeth

The restaurant and bar service was excellent. The food of high quality and arrive promptly and hot. Everywhere was clean. Views fantastic though in places the decor and gadgets were tired.

10/10

Exceptional

24 Nov 2025

Carolyn

We had a lovely stay… The staff went out of their way to show kindness and consideration.
We had a lovely room with a comfortable bed.
A special mention to both Charlie and Dobby in the restaurant who organised and delivered a meal to our room when there was no space to book in the restaurant…
🙏

Partner

6/10

Pleasant

17 Nov 2025

Sonya Bennett

Afraid bed was uncomfortable, so bad night's sleep.
Hotel in need of upgrade inside and outside. We thought we were lucky getting a good deal but price reflected condition of hotel. Luckily we didn't eat dinner as we heard other guests complaining at breakfast.
Positive points- close to beach.

10/10

Exceptional

13 Nov 2025

Samantha

Absolutely perfect.

6/10

Pleasant

10 Nov 2025

Kerry

Dated

8/10

Excellent

08 Nov 2025

Debbie

Staff definitely, always happy and helpful. Clean room , wonderful views

Friends_and_family Friends

6/10

Pleasant

08 Nov 2025

SALLY

Room poor condition.
Bad head space as bed under the eaves and divan base jutted out causing a trip .

Partner

6/10

Pleasant

03 Nov 2025

Lesley

The coffee was not good at all, the dinner was okay but there was only choice of one vegetable which was an extra charge. Socket in the bedroom did not enable us to charge up our phones

Partner

6/10

Pleasant

27 Oct 2025

Richard

Location, carpark could do with more spaces, outside paintwork needs updating as does parts of the inside

8/10

Excellent

26 Oct 2025

Donna

Lovely quiet traditional hotel in a beautiful location

8/10

Excellent

24 Oct 2025

Helen

Knoll House has an enviable position overlooking Studland Bay.
We stayed in a garden room for 2 nights which we found a bit cramped and had no wi-fi signal. Our tea tray kettle had to be plugged in on the floor.
The food was good quality.
The staff were helpful and friendly.
Car parking was on a come first basis and we were lucky to get the last obvious place about 6pm on Sunday. The hotel feels comfortable, if a little tired, it is family friendly.
The hotel we found clean.
We are happy to return but next time opt for a room in the main hotel.

Leisure Partner

8/10

Excellent

21 Oct 2025

Alan

Our room was fine, but the public rooms could do with an update.
The plaice on Saturday evening was overcooked, tasteless and poorly presented.

Leisure Partner

6/10

Pleasant

21 Oct 2025

Peter

The only problem was the bed is far too hard,
The staff was very good to partly solve the problem

10/10

Exceptional

17 Oct 2025

Lindsay

We love the location and have stayed here on a few occasions. We love how the hotel is so pet friendly. It’s accessible to Bournemouth and Swanage, plenty of walks from the hotel and close to the beach (especially for an early morning/ evening swim).
Our dinner was lovely and the breakfast is plentiful.

Leisure Family

8/10

Excellent

14 Oct 2025

Maggie

The only reason I didnt give 5 stars was that The food was a bit too expensive for 4 of us to afford each day, so we had to go into Swanage to eat dinner most of the time.

Leisure

4/10

Poor

12 Oct 2025

GEORGE

Property was \"tired\".
The shower sprayed the floor - the fan and towel rail did not work - reported to reception and it was repaired / switched on on the second day of our stay. The parking of cars was extremely difficult and at times impossible to achieve.

10/10

Exceptional

12 Oct 2025

Graeme

Check in was nice and easy & Staff where very helpful.
The locations unmatched being placed in one of the most beautiful places in the uk.
2 minutes walk over to Studland beach and the nature reserve and just 5 minutes drive to Swanage and Corfe castle.
Inside the hotel is a quiet lounge, Mini cinema room, Library, games room and nice leisure facilities.
It is very much family friendly and dog friendly also so expect lots of children and pets walking about, All well behaved and not a reason to put you off staying here if youre looking for somewhere beautiful and quiet to stay.
Would recommend staying atleast 2 nights to take full advantage of the facilities and surroundings.

Self

10/10

Exceptional

03 Oct 2025

SPENCER

All good

Pet

10/10

Exceptional

29 Sep 2025

Lisa

The Knoll House Hotel has a lot of character and some charming communal rooms (a bar, lounge and games room). From the front loan you have an amazing view of the sea. There are also other facilities, such as the outdoor swimming pool that is a plus, especially on a warm, sunny day. It is situated in a lovely, quiet area by the Studland coast and just a short walk from the beach. We stayed in a room in an annex at the back of the main building and it was quiet and pleasant. The breakfast in the morning is good quality and the restaurant area is very spacious with large windows to enjoy the view outside. This hotel is a time capsule, a nostalgic trip to the English seaside.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Kristine

We had a little belt stay - beautiful

Leisure Friends

10/10

Exceptional

27 Sep 2025

STUART

Iconic location

Leisure Partner

10/10

Exceptional

26 Sep 2025

Jack

The hotel was amazing and the staff were friendly and helpful. The facilities are an added bonus such as the games room, bar, pools and restaurant.

Partner

6/10

Pleasant

21 Sep 2025

David

Mixed bag

Great facilities, beautiful position, very pretty but tired decor and an AWFUL mattress!

Partner

8/10

Excellent

21 Sep 2025

Matthew

Interesting and rewarding hotel to stay in - in a beautiful park of the UK.

Unbearably hot - my goodness they could save so much money by turning the heating down a degree or two.

Staff were surly, but then again they are British!

Dubious levels of decor and organisation, but good enough.

Mostly, I rated this hotel - I'd come again.

Leisure Family

8/10

Excellent

19 Sep 2025

Helen

It is 1920's property. Old fashioned and quirky. Quiet and genteel.
The bedroom was excellent. An old hotel of its time charming and peaceful

Leisure Partner

8/10

Excellent

19 Sep 2025

David

Birthday weekend

Knoll House was comfortable, friendly and clean. The staff are courteous and efficient. We enjoyed the food which was nicely cooked and plentiful. Our only issue was the hotel is very tired, the leisure facilities need updating as do the bathrooms. The gardens look neglected but some with a little effort could be brought back to its former glory

Friends_and_family Family