Name: The Connaught Lodge
Address: 32 West Hill Road, Bournemouth, BH2 5PH, GB

10/10

Exceptional

25 Jul 2026

Tahiarii

Great location, nice facilities and awesome staff members.

8/10

Excellent

18 Jul 2026

David

Hotel was in a good location. The room was small but adequate and the air con was much appreciated.Breakfast was good and the restaurant was excellent.We would probably stay there again.

Partner

10/10

Exceptional

17 Jul 2026

Nigel

Very clean nice property enjoyed to stay. Would definitely stay again. Parking was nice and cheap.

Self

10/10

Exceptional

27 Jun 2026

Neil

10 min walk from Termini, easy to find, shops and restaurants close by. Hotel is very well maintained and appointed, quiet and large rooms. Helpful staff and comfy beds.

Family_with_children

10/10

Exceptional

25 Jun 2026

Danyal

I recommend this place neat and clean
And very good service

Partner

10/10

Exceptional

16 Jun 2026

Emma

.

Partner

8/10

Excellent

14 Jun 2026

James

Great size room with not too far to walk to the centre.

Partner

10/10

Exceptional

09 Jun 2026

Sean

Lovely hotel with friendly staff in great location, Restaurant food was delicious, swimming pool was great also
Thanks for a lovely stay

Partner

10/10

Exceptional

09 Jun 2026

Dean

Pleasantly surprised at the hotel and how nice it was.

The pool area was clean and relaxing with the steam and sauna being well maintained.

Breakfast was fantastic.

Partner

8/10

Excellent

06 Jun 2026

Sally

Lovely stay as usual, but I must say, that although the Bar is supposed to be open 24x7, some theatre goers and I, were waiting 15 mins to get served at the bar, we were told by the Night Porter, that he had just come on!! I think if they advertise this service, bar 24x7, then it should be service at all times, as the Theatre goers said, it was one of the main reasons they booked the Hotel, so they could get a drink after the performance.
Everything else was great service, Spa facilities are very good, pool open early for a swim, 7am and they have members too who use it!! Great facilities!! Great stay!!

Self

8/10

Excellent

02 Jun 2026

Susan

Good location, 10 mins to the pier (20 back though !)
We stayed in the Lodge and the room was fine.
Good breakfast, plenty of choice.
My only grumble was the bathroom. As an older person I had a problem getting in/out of the bath in order to shower. No additional rails.

Family

10/10

Exceptional

01 Jun 2026

John

It was a very enjoyable stay ,room was very nice bed very comfortable. Good breakfast. Pool and hot tub very nice

Self

10/10

Exceptional

30 May 2026

Rebecca

Great hotel in a great location. Would definitely recommend and would stay again.

Partner

10/10

Exceptional

30 May 2026

Alison

Great hotel, appears newly refurbished. 5 min walk to the sea - not much further to the centre. Would definately return

Partner

4/10

Poor

19 May 2026

Mr KC

Room was quite shabby. Shower was barely a dribble. We reported the shower but it was met with indifference. Gym poorly equipped. No toilet in changing room. Parking spaces very narrow. Hotel not worth the £100 a night. Breakfast limited but passable

8/10

Excellent

14 May 2026

Berkay

Everything was good but the internet. it was a terrible connection, it was keep dropping...

Business

10/10

Exceptional

12 May 2026

Stuart

Aside from the 6am fire alarm it was a great stay, comfortable

Self

10/10

Exceptional

04 May 2026

Magdalena

Very clean rooms! Staff were very friendly and helpful with any questions or concerns! Breakfast was excellent and delicious!

Partner

10/10

Exceptional

04 May 2026

Clarissa

The hotel had a nice indoor pool, a good breakfast and the staff were all helpful and friendly. It’s a short walk to the seafront and into town. Our room was in the lodge - a separate building but adjacent to main hotel, all clean and a decent sized room.
Small print stuff…Our parking was chargeable but I think I read somewhere that it’s free if you book directly with the hotel. We also paid a £50 refundable deposit per room per night.

Partner

8/10

Excellent

02 May 2026

John

Car parking bays are very tight

8/10

Excellent

27 Apr 2026

Aisha

.

6/10

Pleasant

11 Apr 2026

David

Never had to queue into a car park to check in before. Incredibly slow and only one member of staff.
Had to provide my details even though I’d checked in online and entered everything on Holiday.com website.

One member of staff for Sat breakfast who was completely overwhelmed and couldn’t keep up with topping up food and cleaning tables.

Lodge felt dirty and front doors constantly broken. The whole place needs a refresh!

Thanks for regular 5.30am wake up calls from the bin lorries or deliveries. Just what you want when taking a break.

Very mediocre hotel and I won’t be booking there again.

Self

10/10

Exceptional

10 Apr 2026

Paula

Lovely addition to the main hotel. Very clean great location. You can use all the facilities in the main hotel. Great breakfast.
Would definitely recommend and stay again

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Jamie

Friendly staff, Pool and Hot tub are a great addition.

8/10

Excellent

01 Apr 2026

Amy

The staff were very helpful and welcoming.

Self

10/10

Exceptional

21 Mar 2026

Andrew

Breakfast was great. Car charging was limited but I booked it and very reasonable rate. Didn’t use the spa but plenty did and seemed happy

Self

4/10

Poor

09 Mar 2026

Rupert

Walls so thin we could hear every word of conversation next door. No plugs next to beds. Pillows very uncomfortable. Disappointing.

4/10

Poor

03 Mar 2026

Ralph

Nice pool

Self

10/10

Exceptional

27 Feb 2026

Neil

Very comfortable and spotless

Self

8/10

Excellent

23 Feb 2026

Donna

Room upgrade appreciated. Clean room. Staff welcoming and helpful. Great lounge ares to sit in and enjoyed use of the spa. Dining area very relaxing and food was great.

Partner

2/10

Poor

22 Feb 2026

Charlie

Room had a double socket loose, shower was really poor pressure and had to hold it to shower as water hardly came out, travel cot had a whole in the side, aircon didn’t work on heat.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

mark

Yeah room.was lovely and breakfast was great booked on here , pay parking £12 if you booked accommodation on this site . But there are spots to park around for free . Had to wait till 3.45 to get into my room as wasn't ready . Heard other people asking for refund . Value for money I would say . I was unlucky as idiots in room next door with loud music gone past 11.30 pm . Hotel should do stuff about this . Lift wasn't working old people watch out ,

Partner

2/10

Poor

17 Feb 2026

Sian

Very run down, stale smelling and dated. Both my partner and I woke up with bed bug bites. Confirmed by a pharmacist. Absolutely shocking.

Partner

10/10

Exceptional

15 Feb 2026

Gemma

Staff extremely helpful and friendly. Spa facilities are really nice and well maintained. Overall very good value for money. The breakfast buffet is also very good 👍

Partner

10/10

Exceptional

16 Jan 2026

Joe

It needed a little refurbishment but other than that, all good

Business Partner

8/10

Excellent

06 Jan 2026

Jelagat

Clean room, great amenities and very walkable

Leisure Self

6/10

Pleasant

26 Dec 2025

Paul

Room was fine and staff were very courteous. Breakfast good have been nicer.

Self

10/10

Exceptional

17 Dec 2025

Kelvin

An easy comfortable overnight stay with friends, staff were very welcoming and a lovely open fire 🔥

Friends_and_family Friends

6/10

Pleasant

11 Dec 2025

David

The room was above a function for a wedding so was noisy all night and during the night.
Bathroom door just slide across so not very private.
Breakfast was limited, so they cooked some fresh but left the original on the plate and we had to ask to keep it warm.
The second morning the freshly cooked food was just tipped on top of the older food in the warmer plates.

Partner

4/10

Poor

04 Dec 2025

Linda

Room needed updating , walls in places grubby and floorboards creaked .
Be careful when paying at bar and restaurant and get a receipt .

Leisure Partner

4/10

Poor

19 Nov 2025

Martin

Our room was in an annexe away from main hotel very dated rooms basic pillows wafer thin. Temperamental TV.
Breakfast buffet not like photos the reality is tinned prunes tinned peaches,hard bread, cereals topped up ontop of old cereal, hot food ok but tinned mushrooms, thick chewy bacon and sausages that could go threw a tank.
For the price dont restrict yourself theres better cafes outside we ate it twice on our stay and disappointed both times.
Swimming pool was nice but think they may be selling memberships to non residents as it was busy and certainly not for relaxing good if you want to do lengths.
Once again needs a good refurbishment.
Hotel looks good but there certainly is better for less.
Disappointing!!

Partner

8/10

Excellent

09 Nov 2025

Louise

Room was very clean and spacious, lovely spa and tasty breakfast

8/10

Excellent

03 Nov 2025

Gemma

Lovely decor in the hotel, spa was great, well equipped gym and good comfy bed

Friends_and_family Friends

8/10

Excellent

01 Nov 2025

Anita

Breakfast good food could of been warmer

Partner

8/10

Excellent

26 Oct 2025

Natalie

Room clean and quiet. Staff were amazing and bar area and spa excellent. Room (in the lodge) a little dated and breakfast could have been hotter but overall would highly recommend. Staff were really lovely and helpful. Communal areas all more modern and stylish. Easy to walk to beach and into town. Parking. Thank you for a lovely stay.

Leisure Friends

8/10

Excellent

26 Oct 2025

Jelena

Love the pool and sauna

Leisure Family

8/10

Excellent

19 Oct 2025

Tiia

Very lovely staff, clean rooms and convenient location. Great basic gym and the spa facilities were an added luxury. The only negative was the breakfast - the toaster was set on so hing it burned the toast in one round and the healthy fresh options were non-exixtent. The breakfast is not worth paying for for any plant-based people.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Paul

Some Bath water leaked on to floor on emptying!
Bed mattress too hard for me.
Very quiet location on top floor of annexe excellent.
Overall more than satisfactory.

Partner

8/10

Excellent

17 Oct 2025

Gareth

Room size was good

Partner

2/10

Poor

15 Oct 2025

Peter

Rubbish hotel

Dident bther drinking there

Partner

10/10

Exceptional

13 Oct 2025

David

Over the years my family and I have stayed here many times and I’m happy to say that the high standards we have previously experienced, are ongoing. Excellent staff, great facilities and a fantastic breakfast. Sadly we didn’t get a chance to use the pool and leisure facilities due to our own busy schedule, but next time we will be sure to plan less and do more! Keep up the good work all at the Connaught.

Leisure Partner

8/10

Excellent

13 Oct 2025

Belinda

Breakfast was cold nothing apart from the toast was hot(because you put it in the toaster yourself)what they had it in was not adequate in keep it hot, from what i heard they are aware the food is cold.
The room was spacious and relatively clean, bed was not the most comfortable and the pillows were flat.
Would definitely recommend the spa and massage

Leisure Partner

8/10

Excellent

27 Sep 2025

Jan

Stay here regularly as great location. Hotel and facilities are clean and kept to a great standard. First time had a bad night's sleep

Partner

10/10

Exceptional

27 Sep 2025

Kevin

Nice hotel. Good value

Business

10/10

Exceptional

21 Sep 2025

Neal

Great staff, so courteous. Don’t skip on the breakfast. It was worth every penny.

Leisure Self

4/10

Poor

17 Sep 2025

Avais

Very cold welcome, no smile nor warm courtes, treated like a customer buying a takeaway in busy shop. Clearly struggling with directions to my room in an outbuilding but just kept getting repeat instructions, one of the 3 people on the counter (not doing anything else) could have easily stepped out with me a guided me to my room. Room was tiny and the bathroom ridiculously small, could just about get in sideways. Being a first time customer thought they would try and impress for return custom. Not checked SPA facilities so cannot comment.

Business Self

6/10

Pleasant

15 Sep 2025

Ashley

Lovely Stay

Great hotel, great staff. A bit dated, could use modernisation.

Friends_and_family Friends

10/10

Exceptional

13 Sep 2025

Sally

Great there was a gym and swimming pool on site and also spa as well

Self

6/10

Pleasant

11 Sep 2025

M C

Few days beak

Never heard of car parking charges for a blue badge. All receptionists were not as welcoming as i had in my previous hotel experiences. Room rather small only 1 person could walk around at a time.

Friends_and_family Family

8/10

Excellent

11 Sep 2025

David

We should have booked direct and we would have saved £24 on parking.,a lesson learned.

Leisure Partner

4/10

Poor

06 Sep 2025

Jonathan

Disappointed with this hotel. The photos on Expedia show all of the photos for the Connaught Hotel and not the Connaught Lodge which is a different building. The rooms aren’t as nice and the Expedia listing is not representative of where you’ll stay.

On top of this:

- the sink tap flooded the bathroom when using
- the TV barely worked
- housekeeping didn’t leave any towels
- the bed was very uncomfortable and the pillows were possibly the worst pillows I’ve ever seen in a hotel.

They charged additional for parking.

Overall a very disappointing stay and an exceptionally misleading Expedia listing.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Verified traveler

Great staff, underwhelming hotel

The hotel is ok, but the rooms are in desperate need of a refurb. We had mold in our room and the air con rattled every 5 minutes, which kept us up at night. We had to change rooms. This was done very quickly and the staff were fantastic. The 2nd room ceiling had the paint peeling quite badly, and the air con still rattled just not as often. Walls were very thin, we could here everything from the rooms next door and above. For the price it was a bit underwhelming. The location is pretty good, few mintues to town or the beach, the staff are great. But the hotel itself needs work. Also £12 a night just to park in their car park, is a bit cheeky. Your already paying for the room and its a private car park.

Partner

6/10

Pleasant

01 Sep 2025

Elaine

Liked pool,staff called about lost item, and helped with luggage, bed good, window opened. Didn't like: fee to park! Room in old tired annex, up stairs, and still not cheap though not in main nicer building. The bath plug wouldn't hold so no bath.

Leisure Partner

8/10

Excellent

25 Aug 2025

Carole

Good location to get to beach. Pool facilities as well. Comfortable room. However restaurant very quiet, not much atmosphere and menu not as good as the first time I visited a few years ago.

Leisure Family

8/10

Excellent

22 Aug 2025

Mark

The Spa and Gym facilities was good. The staff were lovely.

Leisure Partner

4/10

Poor

22 Aug 2025

Joshua

Stayed in the 'Lodge' next door to the main hotel. Which is a time capsule of decor and carpet stains. The finish of the Lodge is dated and and seemingly has paper thin walls and MDF doors.

The photos are extremely complimentary - and the actual rooms are dark, old and not pleasant to be in.

Staff were fine. Breakfast sucks. Parkings a nightmare (you have to pay, but good luck fitting a normal sized car in the bays).

Also, as a note to the hotel, contacting me via whatsapp is not as cool as you think it is. intrusive and unprofessional.

Unbelievable cost per night considering the age and state of the Lodge. Wouldn't stay again.

Leisure Partner

4/10

Poor

18 Aug 2025

Helen

I came to this hotel for a spabreak as read online it was an excellent spa hotel. My room was comfortable and had everything i needed. However the spa facillities were quite dissapointing.
There are dirty areas and litter around the poolside. There were young children and babies with nappies on in the jacuzzi this is most unacceptable,as is extremely unhygienic and also dangerous for young babies. There were toddlers with inflatables in the jacuzzi aswell.
Parents should be responsible in keeping their offspring under supervision and should adhere to rules around the spa area such as no phones,no children in the jacuzzi etc.but sadly they fail to do so.
I would strongly suggest much larger,clearer signage in the jacuzzi area forbidding access to children and use of phones. Also after spending a while in the spa area myself i noticed a considerable lack of attendance by the spa staff in keeping the rules adhered to. They only popped their head round the door very seldomely. So after spending one night at the hotel and paying an extra £30 to use the spa the next morning and finding myself anxious and concerned about the above i went home feeling stressed rather than destressed and felt i needed a good wash. Not what youd expect of a spa break in a reputable Hotel.

Leisure Self

4/10

Poor

14 Aug 2025

D

Not great. Uncomfortable.

The sheets were uncomfortable, the pillows were old and really bad, and even when I received two additional ones, they were really uncomfortable.

The internet worked intermittently.

Very disappointing.

Business

10/10

Exceptional

13 Aug 2025

Lucy

Lovely room and spa facilities. Would come again!

Leisure Partner

6/10

Pleasant

13 Aug 2025

Blerta

The hotel has good location ,near to beach and town centre close to shops and restaurants .Also used the other facilities including on our reservation such as indoor pool and sauna.The room was small not very much clean but okay for 2 nights.Also breakfast was good.

Leisure

6/10

Pleasant

11 Aug 2025

Peter

Good location for beach and town. Good breakfast and lovely pool. Disappointed that steam room was not working and jacuzzi was half working. Room was pleasant but tight to get around the bed.

Partner

2/10

Poor

05 Aug 2025

Andrew

Please understand I am not the type of person to usually complain and often shy away from saying something, however, in this case I simply have to so future guests have the details they need.

I paid just over £80 for this booking and would be inclined to never use Expedia again based on this cost for such a poor hotel.

The hotel floor was filthy with toxic green stains on the carpet. Room 238 if you wish to check.

The bath didn’t hold water. The shower water pressure was beyond pointless.

The staff were friendly on reception but I believe this was the only person working as there was nobody manning the bar, to the point I gave up waiting and left, even after asking someone nobody came.

The spa was ok, but the smell in the gents changing rooms was incredible, and not in a good way. I couldn’t and wouldn’t ever shower in there!! It was foul!!

Overall I would say this was on par with a £25 a night hostel type and I genuinely feel mid-sold based on the very good grading by Expedia and the price paid.

Unless this is corrected, I don’t believe I’d trust this site going forwards.

Many thanks for your time and I appreciate this isn’t a good review. But it is a very honest one.

Andy

Business_and_leisure Self

10/10

Exceptional

05 Aug 2025

Paul

Our stay was really nice we will definitely be coming back . The pool and gym was really nice our room was great we had everything we needed , staff were friendly and helpful . Area was just right as it was only a short walk to town and beach. There was nothing we didn’t like really, we will be coming back 👍.

Leisure Partner

8/10

Excellent

03 Aug 2025

Darren

Decent size room

Decent size room, the lodge is looking somewhat dated on the outside but inside it is clean and tidy.

Partner

8/10

Excellent

01 Aug 2025

Kellie

Lovely hotel close to the beach

We had a lovely 4 night stay. Staff were very friendly, polite and knowledgeable of the area. Situated near the beach, it was about 2 min walk to the beach and another 5 mins to the pier. We used the pool and facilities which were nice and clean. Breakfast was lovely and staff quick and attentive to clear dishes away.

Partner

10/10

Exceptional

01 Aug 2025

Amanda

The room and bed were comfortable and I skept well. The food options on the menu were varied and good

Leisure Self

8/10

Excellent

31 Jul 2025

Shaun

Connaught lodge

Just a couple of niggles. Wifi didn't work in hotel or lodge.

When changing the room, forgot to give me a clean towel.

No information about what to do in Bournemouth - might had helped

Self

4/10

Poor

27 Jul 2025

Colin

Terrible. Room was much too small. Bathroom was tiny ( I could have had a S**t and a shave at the same time)
Pictures shown are not of the rooms in Connaught Lodge
So bad I left after one night.

Partner

8/10

Excellent

26 Jul 2025

Irene

Beautiful reception areas with comfortable seating. Very welcoming. Walkable to the prom and through the Bournemouth park and back.

Leisure Partner

8/10

Excellent

26 Jul 2025

Lou

It’s functional and ok

I was here for one night in a single room in the lodge.
The room was on the top floor at the front of the lodge. The bathroom facilities are tiny, but functional.
The door to the room let in a lot of light from the hallway, meaning I had to place a towel at the bottom of the door to be able to sleep. Air con was great though, with a nice quiet setting for night time.
I used the pool first thing, which was busy with other early risers but beware! It’s about 20 degrees c! In the end I used the showers in the changing room because it looked cleaner than the room, albeit a push tap so took ages to rinse.
I had a meal the night before, it was nice but a very hearty portion of pasta with roasted tomato and burrata: I couldn’t finish it
Parking was questionable - some of the spaces are very narrow; thankfully an event was loading up when I got there and they helped me reverse into a space - without them I think I would have struggled.

Definitely not a place for a mini break, but for work, it’ll do.

Self

4/10

Poor

25 Jul 2025

Verified traveler

The lodge is very dated,the room was rather grubby ,windows and curtains on the dirty side,limited dining menu,charged £10 a day to use car park,twice I mentioned residents in the flats opposite were using car park but nothing happened,would I stay there again,probably not..

Partner

2/10

Poor

23 Jul 2025

Paul

Room was dirty and tired. Wouldn’t use the hotel ever again.

Leisure Partner

8/10

Excellent

16 Jul 2025

Jackie

Short stay

Over all our stay was good. Disappointed to have to pay extra for breakfast and parking because i booked with Hotels.com

Partner

6/10

Pleasant

11 Jul 2025

Verified traveler

Satisfactory stay

The staff and location were the highlights of our stay but the Connaught Lodge is tired and needs refurbishment. Bed was clean and comfortable but the furniture is drab and the bathroom cramped. Good quality toiletries provided. Had issue with key card and getting into my room which was not resolved so glad only stayed one night. They advertise free parking but only if you book direct and the price matching offer on their website was not available when calling hotel so better to use booking agent as hotel is not worth the advertised rate on the hotel’s own website. Would not return as disappointed with Bournemouth as a town which has rapidly gone downhill since my last visit about three years ago. Not a safe place to walk around now.

Friends_and_family Friends

8/10

Excellent

10 Jul 2025

Tim

Parking was extra £10 per day....rip off

Leisure Partner

8/10

Excellent

07 Jul 2025

Elizabeth

The location is excellent to access the town and the beach. The spa facilities were good but the jacuzzi wasn't working. The food was good but not much of fruit options. The dinner prices were expensive.
The room was cleaned, quiet and I could rest.

Leisure Family

6/10

Pleasant

06 Jul 2025

Haroon

Nice location and big room but

Decent hotel large bed and room with a big tv. Air conditioning a huge plus.

Downside was front desk clearly having our available but not letting us access it until 3 pm unless we paid extra £30.

10/10

Exceptional

03 Jul 2025

Kate

We had a warm welcome gave me tour straight away checked in quickly found the our standard room light airy and roomy and clean
Enjoyed the courtyard woth a couple of drink barstaff very friendly and service with our meal was excellent

Leisure Partner

8/10

Excellent

25 Jun 2025

Ian

Nice hotel. Good facilities especially th spa area.Good location for the beach. Signage for Connaught Lodge could be improved as not very clear.

Leisure

8/10

Excellent

25 Jun 2025

Justin

Perfect location for what we needed. Would definitely stay again!

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Thirumaaran

Excellent

Leisure Family

10/10

Exceptional

10 Jun 2025

Fairport Holdings Ltd

Beautiful hotel in great location, room I had was comfortable & spacious for a single room but great to see it was a large single bed so plentiful for me being 6ft 4 tall. Good wifi..sometimes collapsed but came back quickly.
Would stay again, this time couldnt experience spa & pool because of achilles injury.

Business

6/10

Pleasant

09 Jun 2025

Mustapha

The property where reception is is beautiful. There is a garden thats peaceful and attractive. The staff are very welcoming and very helpful. Only thing that let it down was the room. No labelled shampoo or conditioner or even hand soap/gel. We had to buy this. The bed wasn't to my personal liking, the materess was hard and the bed was too high for me being 8 months pregnant was hard getting in and out but perhaps that part is just because i am pregnant. However, overall, i would recommend this hotel to other guests as everything else was perfect. The spa facilities were amazing too.

Leisure Partner

8/10

Excellent

07 Jun 2025

Verified traveler

Transit stop approval.

Generally ok. Room was clean and comfortable. OK for an overnight transit stop. Would not really want to stay for any extended time.

Partner

6/10

Pleasant

02 Jun 2025

Jasminder

Breakfast was good. Jacuzzi was lovely. Pool water was a but too cold which is why most of the guests were un the Jacuzzi. Receptionist was cheerful and very sociable . Overf

Partner

10/10

Exceptional

21 May 2025

JOHN

Lovely hotel and rooms. Parking was a bit painful.

8/10

Excellent

21 May 2025

Alison

Great place to stay when wanting to be close to the beach, short walk of 10mins.
Beautiful little garden in centre of hotel. Swimming pool etc facilities were good enough for the time we had. Polite and helpful staff, especially at breakfast. Only downside is could do will a refurb as bit dated, or at least replace carpets as smelt musky around the hotel and corridors, and room. Other than that i would visit again

Leisure

2/10

Poor

18 May 2025

Kim

Avoid at all.costs!

Unclean carpets, hallway, staurs filthy. Room smelt.
Stayed in a Jnr suite!!! A small room with a bizarre corridor and filthy smelly room attached to it that was only fit to store suitcases! The sofa was filthy!!!
Free parking, not available due to a wedding party taking every available space!
Never would i stay there again, more hostel than hotel!!

Partner

8/10

Excellent

18 May 2025

Lance

Terrible shower and uncomfortable bed and uncomfortable pillows and no sugar

Partner

4/10

Poor

14 May 2025

Gary

Stay in a tent it's better

Really disappointed, I paid to upgrade my room...what a terrible mistake

Safe didn't work
TV remote didn't work
Kettle lid fell off
Shower was garbage
Communal hallways and landing is disgusting, at best 2*

Health Club?
That is a dump! Gym equipment, at least 20 years old.... jacuzzi had hardly no power jets,

Positive is all the staff are lovely, apart from Maria the duty Manager who was supposed to contact me with my stay issues, how strange to this day I've still not heard from her....

Partner