Name: Royal Exeter Hotel
Address: Exeter Road, Bournemouth, GB

6/10

Pleasant

14 Jul 2026

Clare

Lovely hotel in a great location, room nice and great bed however DO NOT STAY HERE ON A FRIDAY OR SATURDAY NIGHT. Nightclub open until early hours with VERY LOUD music so you can't sleep.

Partner

10/10

Exceptional

12 Jul 2026

Martin

First the car park. This WAS a real feature of the hotel. But the new owners have given it to an external company, and it costs £20 per day!!! I drove straight out to oark nearby at 1/3 the price.

The worst bit was the check-in. Thu 9 July at 4pm. A surly girl who gave no greeting, told me the price, reluctantly reduced the booked amount because they no longer do breakfast, with no comment other than just stating the new price. Then told to check in using a QR code, a very long winded process including having to send a photograph etc. Given the key, with no comment from her.

After that, great. The room was nice with a Seaview it had a fan, plenty of pillows, large bathroom, and very pleasant. A good atmosphere in the evening, with a large screen outside for the football and a good atmosphere inside. One overexcited guy was removed by Security which I’m sure pleased everybody.

Self

2/10

Poor

05 Jul 2026

Harinder

Absolutely disgraceful experience and nowhere near worth the £180 per night we paid. This was one of the worst hotel stays I have ever had.

The room had what appeared to be bed worms/bed bugs, which made the whole stay extremely uncomfortable and unhygienic. On top of that, there was no hot water in the shower, meaning we could not even properly wash after a long day. When we raised these serious issues with staff, they refused to move us to another room or provide any meaningful solution.

For the price charged, I expected a clean, safe and comfortable room with basic facilities working properly. Instead, we were left feeling frustrated, ignored and completely let down. The condition of the room and the lack of customer service were unacceptable.

I would strongly advise others to stay away and spend their money elsewhere. £180 per night for this level of cleanliness, service and comfort is an absolute joke.

Friends_and_family Friends

2/10

Poor

02 Jul 2026

David

We left the property 15 minutes after arriving and have requested a refund but haven’t had a response yet.

Smelt strongly of mould.
Plasterboard broken on the floor fallen from the ceiling.
Windows didn’t work properly and rotton wood broke off as it was opened.

Due to have an extra bed in the room but “due to house keeping not being in” that didn’t happen.

8/10

Excellent

18 Jun 2026

Elizabeth

I’m going to be honest The decor… it is seaside town - old regal building style and not the most fragrant. But the location, the size of the rooms and its staff - takes the rating up. It was clean and tidy - exceptionally placed for the BIC and a very lively bar underneath, which is great to continue the night after a gig.
For the price. Exceptional. Staff - lovely. Friendly, patient when dealing with crowds and things that need some attention,
Would I stay again - yes I would.
Thank you.

Partner

8/10

Excellent

17 Jun 2026

Lorraine

A

Partner

6/10

Pleasant

15 Jun 2026

Margaret

One of the reasons for Booking was the free WiFi but there was no connectivity on the third floor. Very difficult to sleep as the hotel incorporated a bar/nightclub on the ground floor.

Self

8/10

Excellent

05 Jun 2026

Donna

I asked if we could have a late check booked, which is £10 an hour, so we paid £20 to check out at 1pm, but at 12.15, the housekeeper was knocking on the door, I said we weren't ready, but still came back and knocked again 10 minutes later, we booked a late checkout for a reason.

Partner

10/10

Exceptional

04 Jun 2026

Trevor

check in was straight forward though you will need to pay £15.00 to park which is not the end of the world parking is secure bedroom was big only a short walk to the pier and beach also there is live entertainment friday and saturday currently which we enjoyed benefits of being a resident overall a great expereince would recommend

Partner

10/10

Exceptional

01 Jun 2026

Katarin

AMAIZING EVERY THING IM TRAVELING VERY OFTEN AND DEFINITELY I WILL RECOMEMDAD CLEAN,FUALL ATENTION ,CLOSE TO THE BECH TO THE CENTER TOWN ALL WAS AMAIZING RECEPTION WAS VERY HELPFUL AND POLITE ALL GOOD DEFINITELY I WILL BACK AND RECOMMEND TO EVRY ONE.

Self

10/10

Exceptional

25 May 2026

Daryl

Very peacefully sleep all though there' was nightclub on site did not hear a thing

Family

8/10

Excellent

18 May 2026

Jonathan

A good quality hotel at a reasonable price. 1min walk to BIC and less than 5min to the Pavilion. I have stayed here twice and have no complaints. This is my hotel of choice when attending these venues. Just be warned that they have a nightclub which is open some nights and this can be heard on the top floor.

Self

4/10

Poor

13 May 2026

Lawrence

hotel is dated, windows, glass is literally falling outta rotting wooden frames, plumbing is noisy, full of air blocks, and all main staircases are outdated and creaky ! showers are hit and miss with no pressure in some whilst others are dangerously hot !

Business

10/10

Exceptional

10 May 2026

Martin

I stayed 1 night . It was directly opposite the Theatre which is what I came for and an easy walk into town. The Hotel was busy with live music for those who like a lively evening. I was on a higher floor so I slept ok. Pleasant and helpful staff.

Self

2/10

Poor

26 Apr 2026

Terence

We were placed in a room directly above the Disco. We arrived back from dinner quite late and did our best to put up with the noise. At one point the teaspoons were resonating on the saucers! It got to about 12:30 in the morning before we complained; in hindsight we should have done it much sooner. The chap on reception said there was nothing he could do so I asked to speak to the duty manager. I was told he was too busy to speak to me and we should’ve had some correspondence to explain that this particular room was noisy. I didn't recall seeing any correspondence but I checked nevertheless. Our booking was with Expedia/Hotels.com and no information from them. Also, no email correspondence directly from the Hotel either. I made my way down to the reception and demanded to speak to someone in person. Eventually, another manager arrived who was very helpful, and directed us to an alternative room on the third floor, which really was very nice. Such a shame, because the hotel is lovely and everyone we dealt with earlier in the day were very nice. The moral of this story; do you watch out for those handful of rooms that are either above or around the area of the Disco because they are extremely noisy. If you do get caught out, you must put your foot down politely with the Hotel management, because otherwise you may be left where you are.

Partner

8/10

Excellent

26 Apr 2026

Greg

Be aware that there is a bar that stays open until 4am on the premises, and it can easily prevent sleep. The night I stayed it sounded like raccoons going at it in a trash can full of broken glass all night long.

6/10

Pleasant

21 Apr 2026

Joanne

The hotel is located opposite the Bournemouth International Centre which is handy if you are going to a concert like us. Our room (306) very dated but clean. The TV was very small and the remote (filthy) didn’t work even though reception replaced the batteries. The bar was not open for us to use on the first night so we went to The Sun pub only 30 seconds away which was great. The bath in the bathroom was raised and although both of us are tall we still had a struggle stepping up into it. We then found ourselves with the shower head at only chest height. The mirror in the bathroom was also a chest height. The hairdryer must have been 20 yrs old. Sockets were hidden so we had to moved furniture to plug in phone chargers. Just a little bit of thought would sort all these issues.

Partner

8/10

Excellent

26 Mar 2026

Rita

good location

Self

6/10

Pleasant

21 Feb 2026

Andrew

Room needs another socket for phone charging maybe a usb style socket,and sink has been squeezed into room as shower room was to small,toilet seat was loose and needed wobbling to stay up,also the radiator bar is to close to the toilet and I accidentally touched it with my leg whilst on toilet.There is an ironing board but I couldn't find an iron.
The shower room could do with a mirror so a

Self

8/10

Excellent

15 Feb 2026

Elena

Lovey stay as usual. We like it here! Friendly and pleasant

Friends_and_family Friends

4/10

Poor

15 Feb 2026

hossam

Staff suport totally lacking as a matter of fact in all my travels i have never met a more unhelpful arrogant man at the reception very rude indeed

Leisure Self

6/10

Pleasant

14 Feb 2026

Kerry

Very poor mattress and showeri

10/10

Exceptional

01 Feb 2026

Sam

Hotel is in an excellent location, very central to everything from the beach, gardens, theatre's etc.

Partner

2/10

Poor

30 Jan 2026

Gintare

Hotel was a disaster; staff is unhelpful in all ways possible. Just a horrible experience

Business_and_leisure Family

10/10

Exceptional

09 Jan 2026

Paul

The rooms were very clean and lovely and warm food was excellent a lovely hotel

6/10

Pleasant

17 Dec 2025

Sharon

Location was fantastic, right opposite the BIC as we had booked a show. We were able to park before check-in so it was very convenient. Checked-in on time, Receptionist was friendly. Found our room at the very back of the hotel, i havevto say it was clean but dated. It was cold on arrival but we thought it would improve. We went to watch the show at the BIC and returned quite late to a hotel room that was freezing. We did think about ringing Reception but it was late and couldn't be bothered to go to the desk as we were far away through numerous fire doors and staircases. The radiators in our room were nearly always cold. We slept in our clothes as we were so cold and the hot water wasn't that hot. The tv in the room wouldn't work either and as the people in the room above moved around it sounded like the ceiling was going to cave in.
Im not sure if the rest of the hotel rooms were anymore modernised but it felt like we were out in the overflow building which certainly wasn't a comfortable experience. Sorry for the poor review but was not enjoyable.

Partner

10/10

Exceptional

17 Dec 2025

Suzanne

Very warm welcome, lovely atmosphere, great bar and breakfast and the best location for the BIC

6/10

Pleasant

11 Dec 2025

Damon

Clean room, staff were nice, I didn’t have breakfast there as was too expensive

10/10

Exceptional

27 Nov 2025

Rita

staff are good, 1812 bar entertainment is good

Leisure Self

8/10

Excellent

27 Nov 2025

Matthew

Really good value for the price. Really clean too. Just a little bit tired and could do with an update in some areas.

Staff were excellent!

Business_and_leisure Self

8/10

Excellent

25 Nov 2025

Ashley

Good size room, staff excellent and attentive. Great location very close to the beach and gardens.

4/10

Poor

22 Nov 2025

Geoff

I’ve stayed at the hotel many times over the year. It’s in need of a massive refurb. Weather was cold but old sash windows let too much cold in, shower was horrendous. It’s a great location but sadly needs a makeover, with that said, you get what you pay for.

Friends_and_family Friends

8/10

Excellent

07 Nov 2025

Edward

Very good service.

Leisure Family

8/10

Excellent

04 Nov 2025

James

Rooms were clean and the staff were pleasant.

Leisure Family

8/10

Excellent

30 Oct 2025

Tracey

Excellent breakfast, friendly staff and secure parking.

Partner

10/10

Exceptional

27 Oct 2025

Jim

Nice clean rooms and friendly staff

Business Self

10/10

Exceptional

26 Oct 2025

Jemma

The reason I revisit the royal Exeter again and again is eveything from the friendly staff, the entertainment; the cleanliness and the breakfast, it’s a wonderful stay

Friends_and_family Friends

10/10

Exceptional

24 Oct 2025

Susan

Nothing

6/10

Pleasant

23 Oct 2025

Jamie

.

Leisure Self

8/10

Excellent

22 Oct 2025

elizabeth

Lovely hotel in a period building, friendly staff, spacious room and comfortable bed.
My only criticism is the shower. The head was fixed so could not rinse out the bath and also whenever we took a shower the shower curtain wrapped round you as it was flimsy material, seemed unhygienic as it would have done it to everyone who stayed there and doubt it is cleaned/disinfected as the shower head is not removable to wash it down.

Partner

4/10

Poor

22 Oct 2025

Caroline

I didn't like the fact that I asked for a disabled room and I didn't get one and had to have help to get my scooter over a step to get down the corridor that my room was on. I even called the hotel before I stayed to request a disabled room which made it worse. Also they don't have a restaurant like the say on their website, it has closed down so you can't even get a hot meal. I certainly will not be staying at this hotel again

10/10

Exceptional

13 Oct 2025

Diogo

Decent

Business

10/10

Exceptional

13 Oct 2025

Nick

Upon arrival staff were smartly dressed and very polite. I arrived 15 min early whi h did not seem to be a problem. Room was spacious and very clean. Warm could have been a little warmer but thats my only complaint. 30 mins from train station ( walking) couple of mins walk to beach and shops. Will book again .

Leisure Self

8/10

Excellent

29 Sep 2025

Rita

Stay the room on 1st Floor at the front . The night club 1812 on the ground floor . Heard the music and people chatting through the window under 3am Saturday.
Ready prepared the Earplugs.

Leisure Self

4/10

Poor

28 Sep 2025

Roxanne

Room was freezing and had no hot water. Took 2 hours to get a heater and still no hot water until the morning. Loud music vibrating through the room until 4am. Finally managed to get hot water at 7am and only got offered a complimentary breakfast

Partner

10/10

Exceptional

18 Sep 2025

Rita

have a drink in 1812 bar , nice place.
have a dinner in Oishii sushi bar, food is good.

Leisure Self

10/10

Exceptional

14 Sep 2025

Alexandra

Came on a spontaneous trip and booked this very last minute, it was great location, great price and perfect for a short stay! We enjoyed the 1812 bar and the live music, staff were super lovely, room was clean and tidy and the bed was comfortable! We will definitely be returning next time we are in Bournemouth!! Thank you

Leisure Friends

10/10

Exceptional

07 Sep 2025

Margaret

Staff very friendly and helpful . Lady on reception very polite happy helpful loverly lady a credit to the company .
Beautiful clean room . Bed very comfortable .
A very loverly stay and secure car park . X

Leisure Partner

10/10

Exceptional

05 Sep 2025

Steve

Overnight concert stay.

2 night stay for a concert easy check in room was ok not the best I’ve stayed in room overlooked the front of the bar area quite noisy if you wanted an early night.

Partner

10/10

Exceptional

31 Aug 2025

Angela

My rom was comfortable and it was a 5min walkbto beach.Awesome.

Leisure Self

4/10

Poor

29 Aug 2025

Colin

The noise levels have I creased massively since my last stay. My original room and major issues with the water and electricity.
The restaurant and 1812 bar staff were brilliant. The \"manager\" was not helpful and by the end of may stay; wouldn't even look me in the eye. My first room had drainage and electrical issues and my second room had problems too. WiFi works ok on floor two but not very well at the crack of dawn. Breakfast was good and came without any fuss

Leisure Self

8/10

Excellent

25 Aug 2025

david

Lovely hotel

Lovely hotel right close to the sea front. Fridays and Saturdays can be noisy due to the nightclub. We would go back but would avoid the weekend!.

Partner

2/10

Poor

25 Aug 2025

Jason

Perfect if you’re blind and deaf.

What a joke. Tired rooms. Lying management and staff. Thumping loud music that shakes the windows, doors and to until 4am.
When we complained, reception said that they send an email out to bookers saying about the loud music. We received no email. Reception lied when we checked in to say there was live music playing in the bar until 1.
It was a a nightclub playing distorted music until 4am.

Why would anyone pay to stay in a room where you can’t sleep because of incredibly loud music below shaking the room.

Bed and room was tired. Bath was discoloured. Tiles mouldy.

It was a complete joke compounded by some of the poorest customer service I’ve experienced.

Partner

8/10

Excellent

18 Aug 2025

Jill

I stayed here for one night returning from Cornwall. It proved to be a good location & Reception staff were really helpful with a quick check in & my early morning departure.

Leisure Self

6/10

Pleasant

18 Aug 2025

Debra

Clean towels

Leisure

6/10

Pleasant

18 Aug 2025

Julie

Dated

The rooms need quite a bit of tlc, very outdated. The main staircase is beautiful but, other than reception and the bar, the whole place needs decorating.

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Scott

It was nice to have secure parking and the cleanliness was very nice. It looks like it had nice bars but as I was working, I did not try them.

Business

8/10

Excellent

10 Aug 2025

Alan

Very pleasant stay, conveniently located for the pier, a bit on the noisy side but the hotel did warn me after I had booked so fair play, would stay again good job all.

Leisure Self

6/10

Pleasant

09 Aug 2025

Andrew

Nice downstairs, upstairs not so…

Impressive when we turned up, but as we went upstairs and down the multiple corridors there was signs and odours of damp problems. The room was dated and also had damp issues, there was a dehumidifier in the corner which said it all. Luckily we were staying in the summer I couldn’t imagine this being very nice in the winter months

Partner

6/10

Pleasant

05 Aug 2025

David

Good location

Nice staff but rooms a bit shabby

Business

8/10

Excellent

02 Aug 2025

Robert

Very comfortable and clean hotel. Staff very friendly. Would have given 5 stars but unfortunately the wi fi was unusable. I struggled to even access my emails.

Leisure Self

6/10

Pleasant

31 Jul 2025

Michael

Michael Tyler

Bed not very comfortable, Wi-Fi slow

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Oliver

Tracey’s stay in Bournemouth

Nice little stay, hotel was lovely. Rooms were really
Good and spacious, breakfast was good. Only issue is the nightclub right on the side of the property. Which was very loud until late, otherwise a lovely Stay, can’t fault the place.

Friends_and_family Family

8/10

Excellent

22 Jul 2025

Robert

Good

Hotel has def improved from my last stay several years ago.
Room was clean and well maintained, service friendly, and good breakfast.
Great central location also.

Self

8/10

Excellent

21 Jul 2025

Paul

Very convenient for beach, shops and gardens.
Gates on the car park, our room was fairly quiet and nice, although a bit dated, shower wasn’t very good.
Breakfast was cooked as required and it was lovely 😊
Staff were very helpful.
We would stay there again 😁

Leisure Family

6/10

Pleasant

20 Jul 2025

Natalie

The property is very conveniently located. It is in a historic building – built in 1812 – but I don’t think of the property has been maintained since then! Damp patches all over the ceilings, electrical sockets hanging out of the wall, the bathroom door had a hole completely through it. There are very lively clubs beneath it, which are quite noisy, but we knew this and were okay with it. It is really the condition of the bedrooms that let the place down.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Neil

Great hotel. Have been coming for years for an annual birthday night out with a group of friends. Guy at reception was very friendly, especially as we were concerned we may not be able to park there as no space, but did manage to in the end. Hotel is great...not the most modern, no, but homely and rooms have always been spacious, clean and welcoming. The bar/club is great for a night out. Would definitely recommend. Very close to town centre and beach too. Well done Royal Exeter!

10/10

Exceptional

09 Jul 2025

Dani

great location, spacious room and nice cocktail bar

Leisure Partner

6/10

Pleasant

07 Jul 2025

Martin

Dated hotel

Very dated hotel. Rooms were ok but dated and the bathroom had a strange smell, reminded me of a hospital. The bar is weird, again very dated but feels more like a strip club than a hotel bar. The staff were fine but the night receptionist was a bit clueless.

Self

10/10

Exceptional

07 Jul 2025

Robert

Excellent

Leisure Self

8/10

Excellent

05 Jul 2025

Gillian

Convenient location by sea front, gardens and restaurants. Friendly staff
Noisy Sat nights , parking

Leisure Family

2/10

Poor

05 Jul 2025

Robert

HOTEL IN A NIGHTCLUB

Arrived, parked in their secure car park checked in room reasonable everything going well until the ground floor nightclub opened loud music blaring out all evening so we asked for another room but were told us there were none available but they did offer us some ear plugs! We were informed the nightclub would be open until the early hours. We checked out at 00.30 and left. Avoid if won't a good night's sleep
.

Partner

10/10

Exceptional

04 Jul 2025

Jon

Great hotel in a great location. The staff were friendly and very helpful. Our room was very spacious as we upgraded to a four poster bedroom (room 120), but what we gained with having a great room we lost out on the view out of the bedroom window (limited to just a view of a flat roof). Would definitely go back to this hotel 👍

Leisure Partner

6/10

Pleasant

03 Jul 2025

Unoma

It was clean and big

Leisure Self

10/10

Exceptional

02 Jul 2025

Katie

4th time we’ve stayed, so convenient for the beach,restaurants and shopping…friendly staff and clean rooms,some areas could do with a little tweaking, but overall a great place to stay

Leisure Partner

10/10

Exceptional

02 Jul 2025

Fiona

This was perfect for our needs, a Thursday night in Cardiff. Would definitely stay here again. Fantastic rooms, comfortable beds. Only after booking was I made aware that this hotel can be very noisy at the weekends - worth consider considering if you will be there on a Friday or Saturday night. It was wonderfully quiet on a Thursday night!

Business_and_leisure Partner

4/10

Poor

28 Jun 2025

Alan

Not again

Was informed that there would be music till 1am which was ok with but it lasted till 4.25AM…did not sleep very well and neither did the wife. Had water dripping through the ceiling at one point in the early evening and was told that someone would come and check and change the room but nothing happened!! Would not stay here again. Room very old and worn…hotel needs a lot of money spent to bring it up to a better standard.

Partner

10/10

Exceptional

28 Jun 2025

Ollylisa

Well presented

6/10

Pleasant

16 Jun 2025

Verified traveler

perfect location

friendly check in. large room. dated and shabby in places but comfy bed and clean. perfect location for the bic

Partner

8/10

Excellent

10 Jun 2025

Lukas

Great hotel. Really pretty as you walk in. Room was a good size and had everything I needed. The soaps were a nice addition. Staff were friendly and smily. Always happy to help. Nice and quiet. Would recommend and stay again if in the area

Leisure Self

8/10

Excellent

09 Jun 2025

Karen

Excellent for a beach holiday

Comfortable relaxing stay, idea situation a few minutes walk from the beach and pier. Excellent breakfast, friendly staff

Self

10/10

Exceptional

08 Jun 2025

Antonio

Clean and comfortable rooms. Breakfast was served in the lounge-bar area, it wasn’t buffet but you could order anything from the menu.
Came for a concert at the International Centre which is literally across the street, so it was a perfect location. Also 10 min walk from the beach. Very recommended! Thank you :)

Self

10/10

Exceptional

08 Jun 2025

Ian

Check in was great. Very friendly guy on reception. Very impressed at the downstairs of the hotel and bar area. Rooms are a bit tired. Very loud from the nightclub until about 3am (and we were on the 3rd floor!) Not sure that much bass is really needed! Maybe I’m just getting old!

Partner

10/10

Exceptional

01 Jun 2025

Helen

I was on a solo trip and this hotel was perfect for my needs. Location was brilliant turn left for the beach, turn right for the town and restaurants.
The breakfast was freshly cooked in the beautiful bar area.
Reception staff were very helpful and made my stay so good.

Self

10/10

Exceptional

01 Jun 2025

Tracey

Fantastic hotel friendly polite staff comfortable room some areas need to be cleaned around window. Excellent breakfast and the Asian restaurant was amazing.

Partner

10/10

Exceptional

30 May 2025

David

Excellent stay look all of it Thank you

Leisure Partner

8/10

Excellent

29 May 2025

Mathew

Had character

Business Self

10/10

Exceptional

28 May 2025

Michael

Would highly recommend. The room is excellent and the ensuite is the size of our entire room in London. Has great old world charm and the food at the restaurant was exceptional with a very welcoming host.

Leisure Partner

6/10

Pleasant

19 May 2025

Bradley T

The staff was extremely helpful and professional!

The hotel is over 100 years old, and sadly, it needs updating! If you book understand the age, and your room will need updates.

Also, there is a nightclubs on site at hotel, which is loud and very active on Friday and Saturday nights. It can interfere with sleeping.

Due to the need of updating and nightclub, I am rating as a 3. But, again, the staff is fantstic!

Leisure Partner

6/10

Pleasant

18 May 2025

Mary

Music until 5am!

Arrived to find the car park was full. Completely disinterested reception staff advised me it’s ’first come, first served’ just what I wanted to hear after a 5 hour drive. No sympathy, just ‘you can park next door, they are cheaper’ next door was a car park on a rocky bit of land with a steep uphill climb. If you have mobility issues, this is not the place for you.

Room was fine, shower pressure was not, at least the water was warm.

Fun fact, my room was 54 yards from the nearest nightclub (according to Google) which played music until 5 am Saturday morning and 4am Sunday morning.

Breakfast was fine, overall experience was fine, apart from the car park and loud music. Would not recommend if you’re looking for a good nights sleep

Self

10/10

Exceptional

18 May 2025

maureen

Perfect weekend

Stayed for 2 nights and thoroughly enjoyed it . It’s a beautiful old building with a lot of original features. I had a single room and it was very nice.

Self

8/10

Excellent

17 May 2025

Marian

2 minutes from the BIC

It was ideal for the BIC we were able to just cross over the road from the hotel to see Gary Barlow at the Bic .Lively music on the Friday in the hotel and next door if you want a quiet hotel its not for you, but if you want to dance the night away you can!

Friends_and_family Friends

10/10

Exceptional

17 May 2025

Pauline

Great venue

Fantastic overnight stay at Royal Exeter hotel in Bournemouth from start to finish. Friendly staff, good room, delicious breakfast. Went to a show at the BIC and loved coming back to extend the evening at 1812 disco afterwards. Will definitely be back!

Friends_and_family Friends

10/10

Exceptional

08 May 2025

David

Exeter

I use this often,try not to stay when the nightclub is in operation downstairs

Staff are always really good here and the location is great.

Business

10/10

Exceptional

05 May 2025

jan

Great place liked everything

Leisure Family

10/10

Exceptional

05 May 2025

Adrian

Had a great stay, all staff were so friendly.

Weather was a amazing, we done plenty of walking, hotel was fantastic, only one problem was, hotel bed was like a trampoline, but mentioned it to reception and there were on it straight away ,staff were fantastic.

Partner

6/10

Pleasant

05 May 2025

David

Good location

Good location but rooms bit tired needs a refresh

Business Self

8/10

Excellent

03 May 2025

Lynn

Staff were friendly and helpful. Breakfast was good it was ideal for our one night stay.

10/10

Exceptional

02 May 2025

Mark

Clean, convenient

Leisure Partner

6/10

Pleasant

22 Apr 2025

Lorraine

Negatives …..Our room had a large crack in the ceiling above the bed, where they have had a massive leak, it looked like it was going to fall in on us at any moment !! Bath had a chip in it, bathroom lights only 1 working out of 4 and shower was just lukewarm even on hottest setting .
Positives …. Lovely breakfast and staff, great location.

Leisure Partner