Hermitage Hotel Oceana Collection

United Kingdom , Bournemouth
Bournemouth, Exeter Road
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100 reviews shown

8/10

Excellent

08 Mar 2026

Stefanie

Really nice hotel good location and parking , great facilities

Partner

10/10

Exceptional

16 Feb 2026

Paul

Service and room were great. Fantastic location especially if attending the BIC which is just across the road. Could do with reviewing snack options for late night nibbles as fairly limited. Would stay again.

Leisure Partner

8/10

Excellent

08 Feb 2026

stephen

General air of wellbeing

8/10

Excellent

01 Feb 2026

ROBERT

Room was good warm and clean tea/coffee facilities and king size comfy bed.Parking on sit is £14 a day.

Leisure Partner

6/10

Pleasant

01 Feb 2026

Lesley

Like most of our seaside resorts and hotels this hotel is showing its age. for a four star hotel the food was ok but if you are going to offer a minimal menu then at least do it well.
If you do not have ample parking for your guests you should at least consider offering parking elsewhere FOC or at a reduced rate and advising your guests clearly and specifically about the issues you have with parking so that they can time their arrival better.
The staff where all pleasant and helpful and the hotel satisfied our requirements for the weekend we had planned.
Thank you

Leisure Partner

6/10

Pleasant

26 Jan 2026

Kevin

My wife and I met here 43 years ago when she was the assistant housekeeper and I delivered the laundry. The room was nice but not as clean as they were back in the day or what would be expected for the current star rating
( cobwebs & sticky sweets** FLIES. ) and the gaps in the window frames made for a chilly sea breeze. Really dissappointed at the cost of over night parking, where should we park other than where we sleep. Afternoon tea was nice.

Partner

8/10

Excellent

25 Jan 2026

Clare

Clean room and helpful chatty staff

Leisure Self

10/10

Exceptional

24 Jan 2026

Michelle

Great room. Connor especially was fantastic at check in.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Great room and reception staff. Breakfast was terrible though sadly

Partner

10/10

Exceptional

11 Jan 2026

Katie

Lovely big room, good service, perfect spot opposite the BIC

Leisure Partner

10/10

Exceptional

03 Jan 2026

Paul

Spotless clean warm room
Best located hotel in Bournemouth

Partner

8/10

Excellent

21 Dec 2025

Sarah

Check-in was painfully slow as there was only one person on the desk. And despite having phoned up and messaged twice to ask for a twin room, we were still given a double. The problem was solved quickly and we were moved to a larger twin room; however the beds were still together, so we had to move them to separate them! A twin is two separate single beds, not two separate single beds fixed together with no room to move them apart!
Breakfast was nice and kept replenished but there was no dairy-free alternative milk as standard. I brought my own with me anyway.

Leisure Friends

10/10

Exceptional

17 Dec 2025

Bear

Room very clean x

Partner

10/10

Exceptional

30 Nov 2025

Neil

Great stay nice room good price nice breakfast ideal location for Bic we will be back

Partner

10/10

Exceptional

09 Nov 2025

Eric

Staff very helpful,food good and plentiful,room clean and comfortable

Partner

8/10

Excellent

07 Nov 2025

Darren

Room was good, little dated but expected for an older hotel. Staff were fine and helpful. Only complaint is breakfast, the small buffet area was crowded and only one coffee machine meant it felt chaotic.

Leisure Partner

6/10

Pleasant

03 Nov 2025

Craig

Staff were very helpful, especially at Check in.
The room was modern but small and was noisy due to being above the lounge area.
Room was also very warm even after turning the aircon down.
Mattress was very firm, neither of us slept very well.
Limited choice of foods at breakfast and a lot of choice was empty.
Overall, its not a bad hotel just needs a little bit of work.

Leisure Partner

6/10

Pleasant

31 Oct 2025

Katie

Room was very basic and quite cold. Bathroom was in need of a refuel with cracks and damage to bath. Linens were clean and room was clean but all generally tired. Breakfast was ok very average. Afternoon tea was disappointing and dinner the same. Reception area was clean and dining area tidy but dull. Parking was good for us but we were lucky to get a space.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Alison

The hotel is a bit tired looking but we couldn’t fault the cleanliness and the attitude of the staff. Will definitely return as the ideal location for the Pavilion theatre

Leisure Partner

4/10

Poor

24 Oct 2025

Maria

Room was in need of an update and needed a good clean

Partner

6/10

Pleasant

23 Oct 2025

Anthony

No hot water in either sink or shower.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Ray

Good hotel. Breakfast was frustrating, just one coffee machine available, so a long wait for hot drinks.

Partner

10/10

Exceptional

16 Oct 2025

Suzanne

Lovely comfortable room overlooking the sea. Everything we needed for an overnight theatre stay . Really well situated hotel opposite the beach 5 minutes to the BIC and Pavillion theatres and shops . Parking is a bit pricey on site nearly £15 per night but there is a car park a short walk away that charges £6.30 for 24hrs

Partner

8/10

Excellent

07 Oct 2025

Elin

Friendly, helpful staff, lovely breakfast, quiet room. Clean - would recommend!

Business Self

8/10

Excellent

27 Sep 2025

Tim

6/10

Pleasant

25 Sep 2025

Emma

Dated...

I booked the hotel mainly for the EV charging, which was out of order when I arrived. The receptionist did advise I could use one of the sister hotel's chargers. The car park is extremely tight, so if you've got a big car - beware! The hotel is rather dated & in desperate need of some TLC - The staff were all friendly. They had run out of the wine I wanted.. no biggie. They were dog friendly.. big plus!

Business Family

10/10

Exceptional

16 Sep 2025

MARK

Great place to stay.

Leisure Partner

2/10

Poor

04 Aug 2025

Taimoor Shah

Low quality and extra cost doesn’t worth

10/10

Exceptional

21 Jul 2025

Tracey

Outstanding

This hotel is situated in the best place for everything you need. The staff are friendly and always there if needed. The breakfast was fabulous. We will be back.

Partner

8/10

Excellent

15 Jun 2025

Sai

Friendly staff on check in
Great location near beach and conference centre

Dated decor, bathroom does have some sealant mould. Only one socket in the room which TV and phone plugged into

Business Self

2/10

Poor

31 May 2025

Kyle

Stayed with our 9 week old baby and was given a room only accessible via stairs not ideal.

The room was spacious, but must had been next to a generator or aircon unit as we could constantly hear whirring and banging throughout the night.

Great location but wouldn’t stay here again.

Business_and_leisure Family_with_children

10/10

Exceptional

25 May 2025

Ian Griffiths

Very nice hotel, enjoyed our stay, would definitely stay again

Leisure Partner

8/10

Excellent

19 May 2025

Mrunal

Next to Bournemouth beach which is a big plus. The restaurant menu is very limited, and the breakfast is basic. The parking on-premise is great, and again the convenience because of the location is fantastic. Good value for money overall. Next time I would not do breakfast here, but instead spend that money to go out to one of the many options in town.

8/10

Excellent

19 May 2025

Emily

The hotel is in an amazing location! Right on the beach and walkable distance to the centre. The rooms are spacious, modern and clean. The rest of the hotel is a little out dated but still a nice hotel. The one thing that really did let this place down is the staff. Everyone we met was very unwelcoming, we didn’t even get a hello when we checked in. I don’t think we saw one member of staff smile and it is a shame because this hotel has so much potential to be even better. I would stay here again because the location is great but I wouldn’t hold out any expectations to be greeted in a friendly way or made to feel welcome.

Leisure Partner

10/10

Exceptional

18 May 2025

Sarah

Lovely Hotel

Check in was a joke,20 minutes waiting to check in. Not good.

Partner

8/10

Excellent

11 May 2025

Julie

Very central

8/10

Excellent

06 May 2025

Ryan

Friendly staff, rooms had very recently been redecorated so in great condition, Excellent location as very close to beech and peer.

Leisure Family

10/10

Exceptional

05 May 2025

Paul

Easy check in/out with friendly staff throughout. We’ve stayed several times previously and will definitely return again.

Leisure Family

10/10

Exceptional

04 May 2025

Samantha

Great location!! Amazing view

Great stay, location fab! Very clean, everything we needed in room. A little noisy but we expected it due to location. We were amazed by the price due to location, it was quicker to pop back to the hotel for a wee than queue down the beach haha. Staff were also very friendly and welcoming :) would stay again :)

Friends_and_family Friends

8/10

Excellent

04 May 2025

Josie

Nice hotel

Nice hotel with lovely service. Breakfast is excellent. I wouldn’t rate this hotel 4star maybe 3 star and needs a little updating in places but overall a good hotel.

Self

6/10

Pleasant

02 May 2025

Diane

Very nearby to Bournemouth Beach. Good location..

Leisure Self

10/10

Exceptional

28 Apr 2025

andy

Staff were very helpful. The hotel is perfect for going to the beach,park and shops and eateries

Leisure Partner

10/10

Exceptional

20 Apr 2025

Kerry

Great hotel and perfect location for BIC, beach and other bars and restaurants. Also got upgraded to a suite so very happy.

Leisure Partner

10/10

Exceptional

06 Apr 2025

diane

Truly worth a stay at this lovely hotel

We travelled from London to make the most of the sunshine. This was a return visit, as we have stayed before and love its location, 1min walk to pier and beach.
On arrival, greeted by a lovely young lady on reception. I cheekily asked if there was a sea view room available, as we booked a standard room, without hesitation she upgraded us to a lovely room with views over the pier and beach, large king size bed and a dressing and seating area.
During our stay the staff where lovely, friendly and helpful. Defo third return. Would highly recommend.

Partner

6/10

Pleasant

31 Mar 2025

Beverley

Great location, clean room and comfy beds but noisy doors and lift - food awful - breakfast cold and ran out of items, evening meal tasteless - a real shame as this used to be a lovely hotel

Leisure Family

10/10

Exceptional

26 Mar 2025

Mark

Very cosy and a superb location!

Business Self

10/10

Exceptional

13 Mar 2025

Verified traveler

March 25

A most enjoyable stay. Friendly helpful staff. Room cleaned daily.

Partner

10/10

Exceptional

09 Mar 2025

Rita

We have stayed at the hotel a few times and it has the lovely feel of a family run hotel although I assume it’s not. Staff are lovely and really helpful.

Leisure Partner

8/10

Excellent

06 Mar 2025

Jacelyn

Stay for one night lovely hotel lovely clean room close to BIC and the beach. Had a meal there but meat was very fatty but other than that the stay was positive. And definitely will be staying again.

Partner

10/10

Exceptional

24 Feb 2025

Paul

Leisure Family

2/10

Poor

09 Feb 2025

NICHOLAS

Did not attend had a family emergency so lost the money involved.
That will teach me to just pay the extra so im covered.

10/10

Exceptional

02 Feb 2025

Martin

10/10

Exceptional

26 Jan 2025

Rong

Staffs work at this property are always helpful to answer question j have. The food and service provided in the restaurant in the property are very good.

Leisure Self

6/10

Pleasant

22 Dec 2024

Shane

Nice place and great area but the smallest bed. Rapid for a king but that was no king and we are both over 6 foot. We didn’t have time to say anything as we were staying one night .
There seems to be a massive range in the types of room but we paid over 130 for one night plus 14 parking and really we could have done better in another hotel.

Partner

4/10

Poor

15 Dec 2024

Feliciano

The Hermitage Hotel is an old hotel that has seen better times. The hotel is refurbishing the rooms, we were at the 4th floor and rooms are great: new, extremely clean and very comfortable. The worst part of the hotel is the breakfast and poor service that is offered: lack of staff, ham with mould, cheese that is so overdue that the corners are lifting due to dryness. When pointed out to the service, the shrug their shoulders, didn’t say anything and left (the cheese/ham stayed, not sure if they removed them later). Similarly with pastry: had to ask repeatedly to refill the pastry board. In summary, an hotel that is trying to upgrade, which is good. My advice will be to train the staff and the chef in the breakfast.

Friends_and_family Family

8/10

Excellent

14 Dec 2024

Jason

Friendly hotel in great location for shopping and beaches

Leisure Self

10/10

Exceptional

11 Dec 2024

abi

Lovely rooms

Room was lovely and clean, recently refurbished I believe. Bathroom was excellent

Partner

4/10

Poor

03 Dec 2024

Lubos

Not a 4 star

I generally don’t have the need to review hotels, but on this occasion, I did an exemption. Not sure, how this is a 4 star hotel. Very basic for £170 a night room. 2nd floor closed for refurbishment and very noisy until late.
The highlight of the visit was the young lad at the reception Connor.

Friends_and_family Family

8/10

Excellent

24 Nov 2024

Kelly

Very convenient

Leisure Friends

6/10

Pleasant

23 Nov 2024

Rhiannon

Convenient location but dated room, damaged bath and slight musty smell. Does the job and not bad value for the price. Staff were very friendly.

Leisure Self

8/10

Excellent

21 Nov 2024

Lee

Fantastically Located

Was given a quirky room at first (tv on a bracket on the wall which didn’t swivel so couldn’t watch from the bed and the only chair was below the tv, no place to put kettle unless on a very small table next to the bed (kettle tray bigger than table) and no sockets anywhere other than by the bed so my wife wouldn’t be able to dry hair anywhere near a mirror). On mentioning some of this to the staff, they understood and moved us to a different room. This room was huge compared to last one, and we had a great night’s stay. Breakfast was a buffet and tasty. Every member of staff we spoke to or saw was helpful and nice. Great location but parking was unavailable unless you were there early, or guaranteed if you booked direct with the hotel. Other deals available also, but only if you booked direct with the hotel. If going to Bournemouth, this is a great location as right at the bottom of the town by the beach, gardens, BIC and Pavilion.

Partner

6/10

Pleasant

17 Nov 2024

William

Noisy central heating pipes.

Great location and huge room. But, no room in car park. Had to pay to park in multi storey 5 minutes walk away.
Also, central heating system made a loud noise - air in system? - which did not allow for a restful, quiet night's sleep.

Partner

4/10

Poor

10 Nov 2024

Ujas

We have stayed there for birthday party. Location is great but staff service were unexpected for hotel like this. I called reception in night for towels and toilet tissue so the guy was in night shift at reception he told me come nd pick up from downstairs and when I asked them I have a headache because I was outside for long time I can’t able to come he said I will come then didn’t show up. In morning I woke up at 11 and check out time was 11. Reception called for check out I explained my condition to other guy at reception to give me an hour I don’t mind to pay because I have to get ready for checkout. He was like sorry but housekeeping is at door I can’t make it and then I told about the guy who was talking on phone in night when I requested for towels and tissue then he just completely ignored conversation and told me I can’t give you an extra one hour check out time is 11. Location wise it was good but all is matters staff behaviour and manager responsibility. In case of staff and manager responsibility and behaviours I would rate 1 out of 5. Hope you guys have great day

Leisure Friends

8/10

Excellent

09 Nov 2024

Karen

It wasn’t stipulated in the booking that we had to pay for parking. It usually is free for guests but NOT if booked through a third party. Breakfast selection was good. We had selected a premium room, but I’m not sure if that was what we got. It looked nothing like the photos on the site. Otherwise the property is good value for money and conveniently situated.

Leisure Partner

10/10

Exceptional

02 Nov 2024

Natalie

A friendly helpful staff, happy to help.

Friends_and_family Family

6/10

Pleasant

07 Oct 2024

Chandice Chevelette

Restaurant staff are very friendly and welcoming. There is construction on the building which we were not informed when we booked. We had the first floor suite but it was too noisy and lots of banging which scared my little boy. The reception was helpful but quite rude when we asked for another room.

Leisure Family_with_children

8/10

Excellent

14 Sep 2024

Barrie

Refurbished rooms very good, other rooms looking tired. Majority of staff very good. Hotel ideally placed for beach and town centre. Would stay again.

Partner

2/10

Poor

03 Sep 2024

Saakshi

One of the worst hotel experience ever!

I recently stayed at this property with my kids and with no doubt was a horrible experience through out. To begin with, the room was not clean by any standards - the bedsheet was evidently reused without wash as it had sand all over the bed. The tap water was pale yellow. And the staff was the worst part of the experience - as they seemed busy pushing charges instead of meeting basics of customer service standards. Finally, the parking measures are worst to a different standard - as they just sent me a parking fine for parking my car while I was trying to check in.
I highly recommend families to avoid staying in this hotel!

Friends_and_family Family

4/10

Poor

28 Aug 2024

Jordi

It was okay, to be fair, it doesn’t truly feel like a 4-star hotel. There were spiderwebs on the ceiling, and the toilet sink was broken.
The receptionist lady was lovely. It’s a shame because the location is amazing. However, it doesn’t have a pool on-site. You have to go to another hotel, which is a 20-minute walk away, to use their pool. That’s not very convenient.

Leisure Friends

10/10

Exceptional

27 Aug 2024

Julia

The location of the hotel was excellent, very close to the pier, Upside Down House and other attractions. I ate at the hotel on one evening. The food was good. The shower in my room was a bit disappointing for a 4 star hotel. It was impossible to get the head at a good angle. My room was spacious and clean.. i would definitely stay again

Leisure Self

6/10

Pleasant

27 Aug 2024

Tina

Our room was beside a very noisy fan and light system,
The paper on the wall around the room with peeling off.
The bathroom flooded only having a small bath.

Leisure Family

10/10

Exceptional

22 Aug 2024

Anna

Amazing location, beautiful hotel

Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront.
Food in restaurant was really nice and good choices too. No complaints

Friends_and_family Family

10/10

Exceptional

21 Aug 2024

Claire

Facilities great. Staff friendly. Everything clean. Shame you have to pay to park at the hotel though.

Leisure Family

6/10

Pleasant

19 Aug 2024

Gift Funwayo

Overall the hotel service was very good, however our room was noisy and difficilt to sleep due to the big air cons behind the room outside.

Friends_and_family Family

10/10

Exceptional

17 Aug 2024

yvonne

ENJOYABLE STAY

the staff at the hotel were so nice and accommodating. very friendly professional kind staff. Whatever we requested was not too much for them and was done with a smile. The dinner was very delicious and for a three course meal we paid £23 each which I think is a reasonable price. As for house keeping we had our rooms cleaned everyday and clean towels whenever we needed them. There was 3 of us in the room and the beds were big and comfortable. We stayed in a family room and there was enough beds for a couple and two children.

Friends_and_family Friends

8/10

Excellent

07 Aug 2024

Adam

Solid option for the beach

Decent hotel in a perfect location. Nice and powerful shower. Perhaps a little old fashioned, the bed could be a bit comfier and the bar could do a with a bit of a revamp. Not major gripes though, would stay again.

Partner

10/10

Exceptional

04 Aug 2024

Alexandru Ionut

Was everything very organised

Leisure Family

10/10

Exceptional

31 Jul 2024

Morgane

La location est très bien et la chambre était très propre.

10/10

Exceptional

30 Jul 2024

Eliza

I stayed at many places in Bournemouth but first time in Hermitage. It was great. I’m a terrible germophobe but to my surprise every surface was spotless. Beddings clean and fresh. Towels well washed. No speck of dust. Carpet looked as though they washed them before the season. Comfortable mattress and plenty of pillows. Aircon so quiet I managed to fall asleep in a lovely cool room. I’m coming back to Hermitage soon…

Leisure Family

10/10

Exceptional

27 Jul 2024

Colin

Mid week 3 night stay

Lovely hotel with friendly and helpful staff throughout our stay.
Reception Manager resolved our Room allocation very quickly and arranged a room upgrade and complimentary beverages whilst the room change was being made.
The quality of the room renovations is very good. Breakfast choices very good and high quality.
Hotel is ideally placed for exploring Bournemouth and very close to the beach and pier. Bar pricing reasonable,

Partner

10/10

Exceptional

21 Jul 2024

TERRY

Smart Tv not setup for normal tv - room was newly refurbished and everything else was excellent

Leisure Partner

10/10

Exceptional

20 Jul 2024

Clare

Lovely place to stay. Helpful, friendly and chatty staff.

Business_and_leisure Self

10/10

Exceptional

19 Jul 2024

Anooj

Overall 5 stars

2/10

Poor

08 Jul 2024

Neil

Terrible

I stayed here on the 22nd June with my partner and son !! I booked the room through hotels.com - we booked a superior sea view at a cost for one night of £218. This is a 4 star “ not a chance” I took pictures to show reception who even commented “ wow” let me speak with the manager . It was interesting that to get some air into the room all we got was smoke from the smoking area below the window. After 3 mails directly from me and a number of calls from hotels.com the “ management choose to ignore all of them. Extremely unprofessional. I understand they are trying to upgrade it then don’t charge upgrade costs until you have completed the work and more importantly listen to your customers and don’t bury your head in the sand !!!

Friends_and_family Family

10/10

Exceptional

08 Jun 2024

Jonathan

An older hotel on the sea front which has been modernised to cater for residents of all ages and abilities.

Leisure Partner

10/10

Exceptional

08 Jun 2024

Cindy

Love it here

Despite the hotel having major refurbishment, I didn't hear any noise. Lovely double room with a sea view.

Business

10/10

Exceptional

06 Jun 2024

Tina

Quick visit

Amazing view of the seafront.
Friendly staff and nice breakfast.
Great location

Partner

8/10

Excellent

13 May 2024

Glynnis

The 6minute walk from the X3 bus stop with our small suitcases was really pleasant.
The location was perfectly situated with easy access to the gardens, beach, promenade, the BIC, the Odeon & main shoppping areas.
Upon arrival, Ali at Reception was welcoming & friendly. When we were disappointed to find the superior room had a double bed & not the twin bedded room as requested, Ali moved us to a spacious, 1st floor, sea-facing room with a sofa.
A mini-fridge, fan & safe were stored in the cupboards.
The decor is a mixture of contemporary, classical & antique styles.
The Hermitage is perfectly situated for anyone going to Bournemouth on holiday or to live entertainment or a conference at the BIC or annual Bournemouth Show.

Leisure Family

8/10

Excellent

06 May 2024

Stuart

At the time of our visit, a refurb is on going. This means that while we had a sea view, we also had a skip and scaffolding view
It would have been good to know before booking that the two suites I booked for my mother's 80th birthday, required climbing 2 flights of stairs, because the lift serves a different part of the hotel.

Leisure Pet

8/10

Excellent

26 Apr 2024

stephen

Hotel needs a major update to be classed as a 4 star hotel

8/10

Excellent

22 Apr 2024

LAURA

My usual hotel in Bournemouth

I have stayed at the Hermitage several times, as its location is perfect. The staff are friendly, courteous and helpful. My room was clean and pleasant. Breakfast was delicious, as usual.
The only issue I had this time was that my single bed, which is against the wall, had not been made properly. The bottom sheet and duvet were merely pushed down between the bed and the wall, and not tucked under the mattress. Also, the mattress cover was hot and noisy, and I had to remove it and remake the bed during the night.
Overall, I had a great stay and I will return.

Self

10/10

Exceptional

15 Apr 2024

Mrs b j

Great location

Great hotel, in good location. Bar staff are very slow. Bit disappointed with the £14 to have to pay to park in the hotel car park. Breakfast was lovely they even catered for my husband who is gluten and dairy free.

Partner

8/10

Excellent

27 Mar 2024

Andrew

Excellent location if going to a show at the BIC!

Leisure Partner

6/10

Pleasant

20 Mar 2024

Narendra

Humbling experience

This was definitely not a 4* probably. Property is run down, location is good but maintenance was really poor. The staff didn’t have a clue around how Expedia booking system worked and almost charged me twice

Business

8/10

Excellent

18 Mar 2024

Gavin

Perfectly placed

I stayed one night to attend a gig at the BIC which is literally just across the road. The park and the beach are a few foot steps one way, the mall with loads of restaurants is a few in the other direction. The hotel is old but comfortable. Room was nice, everywhere is clean. Breakfast was a bit basic but did the job. Not sure I'd want to stay a week but for a few days it fit the bill. I parked in the BIC's car park and then discovered the hotel has quite a bit of parking (and works out £2.50 cheaper than the BIC overnight).

Self

10/10

Exceptional

10 Mar 2024

JOHN

From the reception staff who welcomed us on our arrival, bar and dining room staff. They were helpful and very pleasant and nothing was too much trouble for them. The our bedroom was kept very clean.

Partner

10/10

Exceptional

08 Mar 2024

Catherine

A very lovely hotel with a great price for solo traveller single room with sea view and ensuite bathroom with bath and shower. TV room service. Options for dinner and breakfast. Extremely high standards of customer service. Nicely decorated and good set menu with good variety of options very well cooked and presented food which was delicious. Attentive , friendly staff who were able to provide information on the local area. Tea and coffee in room. Cosy and warm with good thock curtains to cut out light when sleeping. Very quiet at night. Bar and restaurant on site. Lots of storage available. Walking distance to beach, BIC, Pavillion and restaurants and bars. Car park available and 5 mins by taxi from station. Lift available. Had a really excellent experience and will definitely book again. I would recommend to friends and family.

Leisure Self

10/10

Exceptional

01 Mar 2024

Sue

Everything good especially the reception staff and their eagerness to sort a minor problem. This has encouraged us to book to return, we shall look forward that very much

Partner

2/10

Poor

18 Feb 2024

Molly

Unfortunately we did not have the best stay here. We were woken up ever morning by either an alarm, or renovation work (drilling) and the cleaning staff asking if we wanted the room to be cleaned (she came at 9:00am). The front desk staff were rude and did not give us all the information when we asked.

Leisure

10/10

Exceptional

14 Feb 2024

Charlotte

Excellent

Fantastic location, large car park, opposite the pier, next to the gardens & close to town. Lovely staff. Large rooms. Comfortable bed this time too.

Partner