Durley Dean

United Kingdom , Bournemouth
BOURNEMOUTH, 28 Westcliff Road, Westcliff
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100 reviews shown

8/10

Excellent

08 Mar 2026

Emma

Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day,

Partner

10/10

Exceptional

06 Mar 2026

Oyekanmi

Excellent

8/10

Excellent

23 Feb 2026

Wayne

As a low cost room it was a little small but the room was clean and presentable..

Partner

8/10

Excellent

22 Feb 2026

Shirley

Room was very clean and staff helpful and friendly

Partner

10/10

Exceptional

19 Feb 2026

Shaun

Really nice staff can't do enough for you . Clearly an old hotel but very good gym and pool and amazing all you can eat breakfast

Friends_and_family Family

8/10

Excellent

18 Feb 2026

Rachel

Great seaside hotel. Amazing location, clean room, friendly staff and delicious breakfast. Pool is small but ok for a dip and the sauna was nice.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Lloyd

Room freezing cold even after getting an electric radiator it didn’t warm up much, bathroom cold with damaged electrical surface box which is a bathroom not ideal?
Cob webs in the walls, ceiling Holoway, very run down in the room and damp bedding.
We even didn’t use the swimming pool as it was so cold in the whole building including the bar area , we had to have our coats on!
Parking is available at the extra cost of £15 end not guaranteed if you go out even if you’ve paid for it!
Everything was very inconvenient for us.

6/10

Pleasant

08 Feb 2026

Allanah

The hotel unfortunately feels more like a 3 star than a 4 star. The breakfast is quite limited and the rooms weren’t as clean as we would expect. The staff were helpful and kind. The pool is quite small it’s a good size if you manage to get it to yourself but as soon as it gets busy it’s no good. The sauna takes a while to heat up and the steam room was out of order.

Partner

6/10

Pleasant

08 Feb 2026

Sekou

Pillows could be thicker and 2 each per guest , a bit of a update in bedroom furniture as it was quite a small room too much furniture.Bathroom was clean but tired , bed also clean but a better mattress would be key for a good sleep , Breakfast was great , only
thing maybe to have a selection of vegan
options could be provided .Staff were fruendly

Partner

8/10

Excellent

02 Feb 2026

Bonnie

Nice hotel and pool, good amenities. Freindly staff.

8/10

Excellent

28 Jan 2026

David

Room a bit dated and a bit on the cold side it had air cond but didn’t heat the room

Business

2/10

Poor

25 Jan 2026

minah

The room was unbearably cold. The pool experience was a disaster. The changing rooms were incredibly cramped, and the pool itself was small with debris floating in the water. Most frustratingly, the showers only had lukewarm water. Shivering in a cold locker room, we desperately needed a warm shower, but it was impossible.The shower in our room was completely blocked.The Wi-Fi signal was so weak and unstable that it was practically useless.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Nicholas

Lovely stay clean and great staff loved stsying here and will be back again and again.. perfect

Friends_and_family Family

4/10

Poor

22 Jan 2026

Steve

Room was a little tired although it did have air conditioning
The main reason for filling in the survey was the food. The first night it took 50 minutes for the starter to arrive which was only pate. The second night the starter and main course arrived together. The actual food was quite nice

Business

10/10

Exceptional

21 Jan 2026

Ventsislav

Overall, we were satisfied with the hotel. The English breakfast was very tasty — especially considering that I am a chef working in a five-star hotel in London. The sausages and bacon were exceptionally good.
I was slightly disappointed that still water was not available and only sparkling water was offered.
Overall, the hotel offers good value for money and we enjoyed our stay.

Leisure Friends

8/10

Excellent

07 Jan 2026

Fumie

Clean and good sized room. Good location.friendly staff. Swimming and sauna was good for children.
It would be good if swimming pool's water is cleaner.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Sandra

Friendly staff, fast check-in, clean room

Leisure Pet

4/10

Poor

19 Dec 2025

Emma

Hotel not a 4 star. Looking tired.

Leisure Family_with_children

8/10

Excellent

08 Dec 2025

Angela

Very busy time of year Christmas party’s the hotel was a dated but comfortable we had our dog with us so choose this hotel as it was near beach .The lady on reception was very nice and booked us in promptly.The breakfast staff was a little unsure where to put us with a dog we eventually got sorted.Our room was nice had everything we needed

Leisure Partner

4/10

Poor

07 Dec 2025

Richard

Poor basic room. Couldn’t use the bar because there were parties going on until 1 am. They warned you about the late Christmas parties, but only after you’ve paid, so there is nothing you can do about it. Used to go there in the old days not the same place, wouldn’t bother again.

10/10

Exceptional

01 Dec 2025

Jeffrey

Great short stay. No issues with anything

Friends_and_family Friends

4/10

Poor

01 Dec 2025

Andrew

Room old and dirty

10/10

Exceptional

01 Dec 2025

Eloise

Had a lovely stay here for our anniversary. Check in was smooth and friendly. Staff were always lovely. Upon arriving in our room the look and quality were great for the price we paid. They had even left us a personalised card. Can't recommend enough.

Partner

8/10

Excellent

01 Dec 2025

Lina

The room was very clean, which is the most important thing. Bring some water with you: there is no bottled water left in the room and the tap water is undrinkable.
Freshly cooked breakfast is satisfactory but coffee was not good: weak and cold.

Leisure Self

10/10

Exceptional

13 Nov 2025

Luke

Very nice rooms, great for kids.
Breakfast was extremely good and worth the money. Very happy with the stay

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Khodeza

Could give more pillows and maybe some coffee grounds for the room.

Partner

8/10

Excellent

03 Nov 2025

Helen

Size and cleanliness of the room great

Leisure Family_with_children

6/10

Pleasant

02 Nov 2025

Carla

For the price of the room I can't complain, and was very close to the venue and the staff were all pleasant and friendly. However, the hotel is quite run down, the TV had no signal, the cup in the room was dirty, the key card didn't work all that well. Breakfast buffet was ok but not worth £11.

Leisure Self

10/10

Exceptional

30 Oct 2025

Allan

Very comfortable one night stay and very good value for money

Self

8/10

Excellent

30 Oct 2025

Gillian

Great hotel, only 6 mints walk to the seafront. Rooms were a nice size. The building itself is a little tired and the spa facilities weren't great but the pool was nice. Staff were really friendly and made for a lovely stay.

Leisure Family_with_children

6/10

Pleasant

26 Oct 2025

Amy

Dated hotel. Room was spacious but not particularly clean. Hotel needs modernising. We also experienced people going through the bins after returning from an evening out. Staff were rude and unhelpful. Would not recommend.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Susan

It's a rare joy to find a hotel with in room controlled aircon. I'd rebook just for that! The hotel is a grand old place and parking is a nightmare. But it's well situated with a sea walk just yards from your door and a surprisingly quiet location close to town.

Leisure Self

10/10

Exceptional

16 Oct 2025

Hayley

Room was lovely, bed was extremely comfortable had a great night's sleep.
Didn't require breakfast as we ate out, room service great (£3.95) tray charge.
Friendly staff always someone to help
Safe to say i will definitely recommend and will also be returning next year

Partner

8/10

Excellent

15 Oct 2025

Larry

The room itself is cosy and updated, but the facilities looks outdated. Once I stepped out the room I felt the vibe is back 30 years ago. Still it is a nice stay.

Business Self

2/10

Poor

14 Oct 2025

Jaime

Booked this for my wife to stay for a couple of nights to investigate the area and meet up with family nearby.

The first night, single room was very small (like a cupboard) outdated and dirty. Also lots of noise from other rooms and corridors.

A free upgrade the next day to a double room was given after complaining but that room was not much bigger and also very dirty and dilapidated.

This is an old, tired and uncared for building and should probably be knocked down. Staff aren't enthusiastic and appear unhappy.

There are many more, much better hotels to be discovered nearby.

This may well be a four star hotel but reviews are definitely more reliable when choosing your hotel!

Self

2/10

Poor

13 Oct 2025

Joe's

Sauna broken, key card didn’t work, pay to park and no parking. Dirty room

Leisure Partner

8/10

Excellent

08 Oct 2025

Dave

Easy access to the pier

Self

6/10

Pleasant

05 Oct 2025

Richard

We would stay again, But our first visit on Monday 22nd 2025, there were a few things I could notice, carpet,stair carpet very fraid needs looking into, language issues at reception. Room 222 bathroom needs an update, bath needs looking at, sealant around bath and tiles definitely needs doing. 2nd visit Room 307 much better, again bathroom needs looking at sealant again. Slanting Roof above bed could lead to head injury issues maybe a warning sign saying mind your head may help. Man on reception 2nd visit was outstanding, couldn't do enough for us.Like All hotel rooms Never enough tea, coffee milk on offer in Room's

Leisure Partner

10/10

Exceptional

04 Oct 2025

James

Excellent staff & facilities

8/10

Excellent

26 Sep 2025

Claudette

We stayed for one night and the bedroom and ensuite were clean and in good condition.

Leisure Family

10/10

Exceptional

25 Sep 2025

Christina

I stayed for 2 nights and didnt fully experience what the hotel had to offer such as the spa, swimming pool, restaurant and bar area as i had my dog with me and understood that dogs wasnt allowed in the public areas ..... i would go back and stay again and hopefully get to enjoy the spa experience.

Leisure Pet

10/10

Exceptional

22 Sep 2025

William

Staff were brilliant

8/10

Excellent

22 Sep 2025

Danny

Fair accommodation for a fair price.

Partner

8/10

Excellent

20 Sep 2025

deborah

Good olds fashioned hotel strange check you need a photo ID. But nice room comfy bed nice pool

Business_and_leisure Partner

2/10

Poor

19 Sep 2025

Dannielle

Beware bed bugs

Stayed for 2 nights and came back with bed bug bites. Messaged the hotel to let them know and no one bothered acknowledging the message.

Partner

10/10

Exceptional

19 Sep 2025

Ann

Great staff, great room. Only minus point no parking or stopping at the front entrance/reception and had to carry luggage up the front steps into the hotel

Leisure Friends

4/10

Poor

18 Sep 2025

Darren

When booking,nothing was dsid about the parking charge at hotel and nothing said that breakfast was at 8am,which unfortunately for someone who starts work at 7:30 this is not good.
Staff were friendly and happy to assist

Business Self

10/10

Exceptional

14 Sep 2025

Patrick

Lovely hotel nice breakfast would be nice if they had fresh fruit banana apple orange would stay again

Self

8/10

Excellent

14 Sep 2025

James

A very good stay.

The Durley Dean had a great location, just a few minutes walk from the promenade and beach. Check-in was easy and the staff were always friendly and helpful. My son and I loved the swimming pool which was a good temperature and a clean and safe environment. Our family room was quite spacious and had everything we could reasonably expect for the price we paid (thank you Tesco Clubcard!). A nice touch that they seemed to keep all the family rooms in the same zone. We all had a peaceful night's sleep. Breakfast was fulsome and delicious: all options available. Great that checkout wasn't till 11 , meaning that we could use the pool again that morning. We paid £15 for 24 hours in the hotel's car park which seemed good value as well as convenient and allowed us to go for a walk on the seafront before departing from Bournemouth, which was looking as beautiful as ever. Would recommend and return.

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Thomas

Dont hesitate - Book!

Its really amazing - don't be hesitant book - its far better than any chain hotel. its amazing value for money, great facilities and wondefrul location. A really great hotel.

Self

6/10

Pleasant

12 Sep 2025

Delia

Room no toilet holder crick neck getting hold of tp, sink plug stuck, toilet seat off kilter, floor boards unbelievable noisy & finally breakfast choice excellent

Leisure Self

2/10

Poor

07 Sep 2025

Tamara Maria

Nightmare

I am absolutely shocked and disgusted by our stay at the Durley Dean.
After a long day of traveling with our 8-month-old baby, we arrived exhausted but hopeful for a smooth check-in. Instead, we were met by the most unfriendly receptionist I have ever encountered. Lea, at the front desk, did not manage a single smile or welcoming word. She could not explain why I had to make three separate payments (for the room, for my dog, and for the car), and she even confirmed the wrong number of nights. Not once did she say anything along the lines of “enjoy your stay.” I honestly felt a robot could have done a better job.
Unfortunately, this was only the beginning. When we got to our room and moved the nightstand slightly (to secure the baby bed barrier we brought ourselves), we were horrified to find what looked like half a plate of leftover chips from a previous guest. On top of that, under and around the bed we discovered a rubber band and a large dog treat — both of which could have been a serious choking hazard for our crawling baby. I was shaken just thinking about what could have happened if my child had found them first.
When I called reception to report this, the same unfriendly Lea answered. She didn’t apologize, didn’t express any concern, and simply said “it’s okay.” Her complete lack of care made me furious. I asked for a manager, and thankfully Chelsea came to our room. She apologized, acknowledged the issue, and offered either housekeeping or a room move.

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Jason

Lovely hotel enjoyed the stay great breakfast friendly staff

Leisure Partner

6/10

Pleasant

03 Sep 2025

Tanya

The ad promised luxury but it didn't deliver

Room: We stayed for two nights and had trouble with our room key all the time - so had to keep going up and down 2 floors to reception to get help with this - very time consuming and tiring. There were lots of other guests experiencing the same problem. Bed was way past its best and the furniture mismatched - which in a very small room made it feel cramped and cluttered. I really like the air con that was available and the TV was big, easily seen from the bed and worked well. The ensuite was very tired and mouldy, and the towel rail fell down when we tried to use it. The hotel was Victorian and I would've liked some info in the room about its history and heritage, and maybe some information about Bournemouth and what was happening in the area and things to do etc.
Food: We had a meal in the hotel on night two and it was delicious. I didn't like the UHT milk cartons we had in our room as part of our drinks/kettle area. Our towels were tiny, I was expecting bath sheets.
Spa Facilities: The keycard to the spa didn't work but another patron let us in. We tried to use the spa pool but it was busy and much smaller than the photos showed. The sauna was working but the steam room was out of order.
Parking: it was useful to have a carpark available.

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Hanufa

The room was great and spacious, Lovely hotel. Very close to local amenities. My kids enjoyed the swimming pool.

8/10

Excellent

02 Sep 2025

Natalie

The hotel was great very big and spacious, wonderful staff including the cleaning crew who did our room. Breakfast was buffet full english with cereals pastries and fruit options.

The only down side for our stay was the pool is smaller than the photos lead you to believe and the lift is always busy (but this isnt anything the gotel can do anything about) theres 4 floors and alot of guests.
Neither of this things stopped us enjoying our nreak away ..we were on the top floor in a family room and thoroughly enjoyed our stay
Theres a lovely walk to the beach and we could even see the sea from our window

Leisure Family_with_children

6/10

Pleasant

02 Sep 2025

ketan

For the price you pay, you expect a better standard of hotel. It looks very dated and in need of improvements. The bathroom was tiny, as was the swimming pool and car park. There was no fridge in the room. Breakfast was good but items kept running out and you needed to wait.

Leisure Family_with_children

8/10

Excellent

31 Aug 2025

Paul

Leisure Partner

6/10

Pleasant

31 Aug 2025

Carolyn

Needs attention to facilities communication

The hotel staff were very friendly and nice. However the hotel could do with more updating especially in the bathrooms. The bedding eg pillows and duvets and mattresses are heavily stained under the sheets and should be replaced more often. There was no hot water on the last day and no offer of explanation or apology for the situation for guests. The spa facilities are much smaller than they appear in the photos and the pool water was filthy. Breakfast was very nice as a positive.

Friends_and_family Family

8/10

Excellent

29 Aug 2025

Mohammed

Family holiday

Nice clean rooms. Good breakfast choice. Swimming pool n sauna were good too.

Friends_and_family Family

8/10

Excellent

28 Aug 2025

Christopher

Well located hotel, recently refurbished rooms and good breakfast selection.

Business_and_leisure Partner

8/10

Excellent

26 Aug 2025

kerry

Perfect for are little family getaway for couple of nights the room fit a family of 5 without having to pay for anther room. 5 min walk from beach lovely coastal views and walking area. Places to eat near by and local shops. Breakfast dinner snack options on the property.

Family

8/10

Excellent

25 Aug 2025

Iwona

Very close to the beach, the pool is tiny but overall good place to stay

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Gail

Staff wete welcoming clean towel daily. Food very good

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Rebecca

Lovely stay got engaged here so will always be a special place for us

Partner

10/10

Exceptional

22 Aug 2025

Val

Very clean shower was perfect plenty of hot water, staff very friendly would recommend and stay again

Leisure Self

8/10

Excellent

21 Aug 2025

Anita

Quite a mixed clientele at the hotel. Our room was large and comfortable with sir conditioning. Breakfast was good and plentiful. Only downsides were parking at £15 per bay but if you moved your car after paying there was a strong possibility you didn’t have a space on return. Our room was quite noisy for a Tuesday night with what seemed to be a disco quite near( don’t think it was in the hotel).

Leisure Friends

8/10

Excellent

20 Aug 2025

axel

Excellent location

Leisure Partner

4/10

Poor

20 Aug 2025

Chloe

I have stayed at this hotel previously and returned as we had such a wonderful experience before. However, this hotel has gone downhill in my opinion.

The building is very old and I feel that it could do with some renovations.

Our room was dirty, had stained carpets, a broken ironing board. I have a child who often would put his hands in places that people usually wouldnt, and his hands would be full of hair and dust.

My child has additional needs so requires a pushchair, in order to get to our family room we needed to go up and down several steps which i would not have been able to do if I was alone.

They allow too many people in the leisure facilities at a time. Which meant that we could not enjoy this fully.

I believe for the price it was not justifiable. I dont believe that it should be a 4* hotel.

The one good thing about this hotel is the location.

Leisure Family_with_children

8/10

Excellent

19 Aug 2025

Carol

Liked the area as it was quiet
Room wasn’t as big as I thought it would be
Air con was very good

Leisure

10/10

Exceptional

18 Aug 2025

Harjinder

3rd time.we have stayed here, great place, however beds are a bit uncomfortable.

Leisure Family_with_children

6/10

Pleasant

15 Aug 2025

Colin

Hotel is in a great location and you can easily walk to the beach or a selection of restaurants. Room size etc was ok. Air con could have been better. The whole property was tired and looked like it was struggling to survive financially. Pool was good even if small. although changing facilities were not so great and showers were not always hot. Not sure about the reception staff’s blue ties and scarfs looked like that came from a joke shop. Parking system never showed enough info like when did I next need to pay etc.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Ruth

Lovely

Business

6/10

Pleasant

11 Aug 2025

Agnes

OK for a short family vacation

Pros: staff was lovely, the pool is a nice touch, location is excellent.
Cons: we weren't satisfied with the quality of cleaning and the building itself has seen better days.

Friends_and_family Family

4/10

Poor

11 Aug 2025

Not great

Firstly, when we checked in with the night staff and paid for the stay. The next day we were out. I got a call from the hotel that I had an outstanding room charge. I said I already paid which they checked and said it was a mistake on their end. Well, they did not hesitate to cancel my room card before confirming with the guest!

- The room was way too small, as well as the bathrooms. Even though they offer different room types. We have a normal double room and the size of the room and bathroom is not acceptable.

- The room quality is not great; walls need fresh paint, the carpet is so outdated and old, the doors are dirty and cheap and to get in the room they card system is very outdated and it makes it hard to get in the room when swiping the card.

- The bathroom fan was not working and it was extremely small. It felt very suffocating.

- Their indoor pool did not look clean. Also, it looks good on the pictures on the website. But it is very misleading. The indoor pool is so small! There was barely any ventilation and the lighting was not great.

This made it difficult for guests to relax in the pool because it was full of children playing and shouting. While I don’t mind children in the pool playing. The indoor pool was just not big enough for both parties to enjoy the pool and there is not pool specifically for children as guests had to specifically sign a document to make sure they are being supervised.

There is much to improve in this hotel which is the bare minimum.

Partner

10/10

Exceptional

10 Aug 2025

Danny

Lovely stay

I arrived early, the staff were super friendly and let ne put my bags in a store room. Chaeck in later on was speedy, all staff i met were delightful.

I had room 138. Compact double. The bed was really comfy, great pillows. Decent shower.

Didnt get disturbed at all. Would book again

Self

6/10

Pleasant

08 Aug 2025

zoe

Nice big room. Lovely breakfast , good air conditioning . Car park very small & expensive and swimming pool very small

Leisure Family

8/10

Excellent

08 Aug 2025

zoe

Nice hotel. Big room , great Air conditioning, car parking charge is expensive and no guarantee of a space as it is so small . Very small swimming pool / steam room etc. brilliant breakfast

Leisure Family

8/10

Excellent

07 Aug 2025

Jill

The best breakfast I have ever had in a hotel - both choice and quality! The hotel was in a very good position for sightseeing. Only negative was the poor air-conditioning in my bedroom.

Leisure

8/10

Excellent

06 Aug 2025

Denise

Nice stay

Did not have any food at the hotel.
Beds were very comfortable, pillows were ok and the duvet was light, although the duvet cover was too big.
Room was spacious with a sofa. Good air con in the room.
The hotel was only 5 minutes walk to the beach.

The down side was the car park as charges are too high at £15 per night, with no guarantee that if you leave your space there will be one available when you return. This let the hotel down as others in the area were only charging £8.

Friends_and_family Friends

6/10

Pleasant

04 Aug 2025

Verified traveler

Basic hotel

I didn’t expect luxury for the price I paid, my priorities were a clean room, comfy bed and quiet.
My room was clean, there were hangers in the wardrobe and fresh towels. The furniture had seen better days. There was no hairdryer in the room and my kettle didn’t work but these were replaced by staff. The air conditioner/heater was easy to operate.
The bathroom was adequate and there was plenty of hot water, however, the bath was quite small and wouldn’t suit a larger person.
The lift is very slow and hadn’t been adequately cleaned. The corners hadn’t seen a hoover for years.

Self

10/10

Exceptional

03 Aug 2025

Rebekah

Loved this hotel. The location was great. The price was good. The staff was friendly. And it was clean, they took care of us. I would 100% stay here again.

I would say there should be some upgrades made to the tv to be bigger, a more comfortable mattress, and if there was a way to make the floors less squeaky that’d be great.

But overall it was a great stay.

Leisure Self

10/10

Exceptional

30 Jul 2025

STEVE

Parking is horrible in the streets, and the car park itself is small at £15 per day pricey.
Walk to beach is why we stay here, staff are all young but very polite.
Building was once grand, a little jaded now, but clean and tidy, we have been regulars for s verbal years now.

Leisure Family_with_children

8/10

Excellent

28 Jul 2025

Kristina

Nice stay for one night

We stayed only one night. As hotel very old it self. We were very surprised how nice room was. It was refurbished and so comfy. I think it's very important room condition. Lovely swimming pool area. Small but nice. English breakfast fully loaded that was nice. I stayed with kids and they were surprised - no pancakes. So even I payed for breakfast they had nothing to eat only toast and honey. No pastry like a croissants or similar. Location actually is absolutely perfect. Close to the beach, close to the pier. Hard to get parking and quiet expensive just on the street.

Friends_and_family Family

8/10

Excellent

26 Jul 2025

Nikima

It was really clean, nice and quiet. Bed was really comfortable.

8/10

Excellent

26 Jul 2025

Will

Family room very spacious & comfortable, air conditioning very welcome.
Some areas of the room were not very clean, dust & rubbish under bed, radiators, cobwebs on walls & ceilings.
Staff very friendly

Leisure Family

8/10

Excellent

22 Jul 2025

Verified traveler

Enjoyable stay overall

Third floor room was very quiet and in a very good condition, albeit no view. A bit smallish for 2 people because of the eaves, reducing space. Air conditioning came handy in hot weather. Very friendly receptionist at check-in. Five minutes descend to the beach. Breakfast average, but watermelon and pineapple added value.

Self

8/10

Excellent

22 Jul 2025

David

Nice hotel , very reasonable

Nice hotel in a fairly good location. Nice rooms. Friendly, helpful staff. Nice little pool and spa .Nice breakfast, slightly limited choice . Nice bar .Good value .

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Naomi

They have parking but it’s not guaranteed once you go out so unfortunately for us we did pay for the parking but unfortunately did not get to park there but there is free on street parking 2 minutes walk away. The room we stayed in was clean and bed comfort was okay, but the room has everything u need. The room was In need of redecorating. Breakfast was good.

Partner

6/10

Pleasant

18 Jul 2025

Ruth

Staff were lovely but the room needed a refurb and aircon was not working very hot in room

8/10

Excellent

15 Jul 2025

Vaidas

Great time

Leisure Friends

10/10

Exceptional

12 Jul 2025

Stephen

We stopped from 7th July to 11th July this year 2025. We had a lovely break in the Durley Dean, its clean and tidy and the staff are first class, very friendly. Ok its dated but its Victorian. The bus stops are 200 yards away from the hotel entrance in the direction of Bournemouth and the buses are frequent to lots of local towns and resorts. We were out every day going to somewhere. Swanage, Poole, Westbourne and Christchurch. We would go again. Thank you Durley Dean

Leisure Partner

8/10

Excellent

12 Jul 2025

MARK

Hotel was nice & very close to beach

10/10

Exceptional

11 Jul 2025

David

Great location, close to beach

The location is excellent, 5 minutes from the beach and close to the town centre. The hotel was comfortable and clean, the room was spacious and had air conditioning and the hotel had friendly staff who helped us get a taxi back to the train station after our trip.
Although on this trip we did not use many of the hotels amenities, we will be back to stay again.

Partner

8/10

Excellent

11 Jul 2025

Eva

The staff were very helpful and friendly. Breakfast was good. Excellent location for the beach. Plenty of parking in nearby streets.

Partner

8/10

Excellent

11 Jul 2025

Ray

Walking to it

Leisure Partner

8/10

Excellent

08 Jul 2025

Keith

Wonderful staff but the hotel is looking a little tired and needs some improvements to the building. One lift is not really sufficient for the number of guests staying.

10/10

Exceptional

04 Jul 2025

Stewart

Enjoyed my stay

The room I had was very clean and the bed was comfortable. Staff ver froendly and happy to help with any query. Breakfast was buffet style full English on offer, cereals, fruit, toast. Dinks tea coffee, and 4 fresh fruit juices.

Self

10/10

Exceptional

04 Jul 2025

Paul

I was disappointed the parking
The price of the parking in the hotel

Leisure Family

10/10

Exceptional

03 Jul 2025

Lesley

Very clean and tidy