Name: Durley Dean
Address: 28 Westcliff Road, Westcliff, Bournemouth, BH2 5HE, GB

4/10

Poor

23 Jul 2026

Jaspreet

Needs major improvements in several areas, especially considering it’s rated as a 4 star. When reality would disagree, It’s not a 4 star at all.

4/10

Poor

18 Jul 2026

Maryam

Lift was very small for double buggy

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Sophie

Very nice place to stay! Close to the town centre (10 mins walk), friendly staff and clean spacious rooms. They have a luggage room as well for anyone wishing to store their luggage before/after check-in/checkout-out.

Friends

8/10

Excellent

05 Jul 2026

Mercedes

The stay at Durley was fine . It would be great if you could have more parking space for the cars. The rooms were very comfy and the air con was a plus.

Partner

10/10

Exceptional

03 Jul 2026

Dr Wayne

it was fine. nothing massively special but I didnt expect that either. The room was decent and had aircon. reception staff were kind.

I dont like that I had to provide my driving licence on check-in. I don't usually at hotels
but it was lucky I had it with me as I dont usually.

Business

6/10

Pleasant

02 Jul 2026

Paul

Parking available but this was an additional £15
Bathroom very tired
Air con good.
No chocolate on the pillow but a small bar of soap!!

Self

10/10

Exceptional

02 Jul 2026

Jannetta

Have had a lovely short break staying at hotel Staff were excellent and very helpful. Food both breakfast and evening meal was hot and even happy to cook us some poached eggs for breakfast which was appreciated.
Bedroom was clean and tidy and enjoyed the air con in room.
Hotel is tired and dated and could do with a refurb but happy to stay again which will do very soon.
Thank you to all the hotel staff for making our stay enjoyable

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

jeffrey

Smart hotel, with a great restaurant area, which delivered tasty food. In a good location with nice staff.

10/10

Exceptional

30 Jun 2026

Sinead

Great location. Lovely rooms

Friends

8/10

Excellent

29 Jun 2026

Maxine

The bonus of Air conditioning was amazing after record temperatures. Staff really lovely.

Partner

8/10

Excellent

27 Jun 2026

Aleksandra

Great location, very nice and helpful staff. The hotel is a bit outdated but it was great for our stay as a family of 4 for a short break. I would use it again. The common areas might benefit from a deep clean but the room was clean. Breakfast was quite basic but fresh. I would add non-diary milk options.

Family_with_children

2/10

Poor

26 Jun 2026

Chris

The staff were less than helpful or friendly, they seemed interested at check-in and bit short about parking fees

Self

2/10

Poor

25 Jun 2026

Tomas

Feels like entering council estate.. the only good thing was- breakfast (considering price of hotel).

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Rachel

Be prepared to park your car 1/2 mile away. Took me half an hr this morning to then walk to car, find a space closer to hotel to then carry luggage to car

Self

2/10

Poor

22 Jun 2026

Natiele

I wish I had read more detailed reviews before booking this hotel. In my opinion, it is a very simple hotel and does not justify the price. The only positive point is the beach access, with stairs leading directly to the beach.
The hotel has a swimming pool and sauna, but the pool did not appear to be cleaned daily. There was visible hair and dirt floating on the surface. I got in, noticed it, and left immediately.
The rooms are disappointing for a four-star hotel. There is no minibar or safe, and the room is very small, especially the bathroom. The shower area is tiny, the water takes a long time to get warm, and our shower door was broken, causing water to spread across the bathroom floor.
Cleanliness was also an issue. There were visible spider webs on the ceiling and on the lamps above the bed.
Breakfast is very basic and not worth the £16 per person. The options were limited to bread, cereals, eggs, and sausages, with very little variety.
The biggest problem was parking. The hotel does not offer free parking, and the paid spaces are very limited. We spent around 40 minutes looking for a place to park and eventually had to leave the car elsewhere and walk about 12 minutes carrying heavy luggage and beach equipment.
Overall, I would not stay here again and do not think the hotel offers value for the price charged.

Partner

8/10

Excellent

18 Jun 2026

Neil

Bar was average

Self

6/10

Pleasant

14 Jun 2026

Indira

Although on arrival the rooms were clean. They allocated one room in the loft and my friend who is 4ft 10 ins banged her head twice as the ceiling was very low. They did allocate another room. Rooms were very small. We did not want them to change the sheets or bath towels but they did not do the bed properly. Everything else was acceptable. Staff in reception were helpful. Wish the food was slightly cheaper, very expensive breakfast. A full english breakfast with fruits. Juices, cereals, assorted breads and croissants were 11 pounds per head in premier inn which was very enjoyable.

8/10

Excellent

14 Jun 2026

Stephanie

The staff were really friendly and helpful. The hotel was clean. The hotel is very dated and needs a lot of maintenance. I'm not sure it quite meets the criteria for 4* because of this. The pool was really warm but it is very small. The steam room was out of order during our stay which is a shame, the sauna and pool were the only part that was well maintained. I didn't use the small gym. Our room needed a lot of work, the window frame was rotten and the glass was rattling around, the sealant around the bathroom was coming off and the bath panel starting to disintegrate at the bottom. The room was however, very clean with a comfortable bed.

Family

10/10

Exceptional

13 Jun 2026

Stefan

Been going to Bournemouth for years and this is first time staying here.
Really friendly reception staff on arrival.The rooms are spacious and clean.Good bar area and breakfast room was really nice. Probably the best breakfast ive had at a Bournemouth hotel.
Would recommend.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Mirwais

Had a fantastic time at the Durley Dean Hotel. The rooms were clean and comfortable, but the absolute highlight was having access to the excellent spa and gym facilities—perfect for relaxing after a long day. The staff were incredibly welcoming and the service was spot on from start to finish. Would highly recommend and will definitely be back!

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Andrew

Bit run down. Cold water tap was red hot. Not the best place I have stayed but not the worst.

Self

10/10

Exceptional

31 May 2026

Katie

Lovely room. Had the pool all to our selves. Walking distance from the beach and town centre

Friends_and_family Family

8/10

Excellent

31 May 2026

steven

location was perfect for beach access
staff was great
could just tell it was a old building
swimming pool and sauna was lovely

Partner

10/10

Exceptional

30 May 2026

Sonya

After reading the reviews I wasn’t sure but to be fair it was great, staff were run off their feet and helped with any enquiries. Breakfast was great, pool was small but great to cool down after being on the beach all day!
Out room was clean and spacious with everything we needed.
Will definitely be back in the summer or even a winter break 😁

Friends_and_family Family

8/10

Excellent

30 May 2026

Owen

Good proximity to town centre.
Staff mostly helpful.

Parking (very limited) problematic.

Family_with_children

10/10

Exceptional

25 May 2026

Holly

A perfectly placed hotel for exploring Bournemouth beaches. The restaurant was nice not huge selection but nice and freshly cooked. Breakfast was a good mix. Staff were fantastic. Especially Holly at front desk- she was so friendly and kind. Gave us tips to get to the best part of a beach nearby saving us loads of time and stress. Helped us get extra pillows for the room. The superior room was really lovely , clean and air conditioned was perfect for heat wave ! Will def stay here again when we return to Bournemouth

Friends_and_family Family

2/10

Poor

24 May 2026

Dinesh Dilrukshi

We’ve had bad experiences before with twin beds pushed together instead of a proper double bed, so this was especially disappointing. We came to celebrate our 21st anniversary and were allocated two single beds joined together. During the night the beds separated, leaving a gap in the middle, and we were both woken up after falling into it. We both struggled to sleep and ended up with back pain the next morning.

We informed the manager in the morning. She apologised and offered Prosecco, which we appreciated, but unfortunately it didn’t really make up for the discomfort and disruption to what was meant to be a special anniversary celebration. We left feeling very disappointed.

Partner

4/10

Poor

22 May 2026

Sandra

The hotel did not live up to its 4-star rating. The bar was closed when we returned after dinner (11 pm) to have a drink. The coffee machine was cleaned so no coffee available. The drinking chocolate machine broken down so manually made with water. The sauna was barely warm and no steam room. One reception staff was rude to a customer checking in, the bathrooms were way out of date. Breakfast was at an additional charge but good. No help given us as we struggled up the stairs to check in. I do not recommend this hotel. Sandra Seldon Devizes Wilts

Friends_and_family Family

6/10

Pleasant

16 May 2026

Joy

Our room was quite small and so was the ensuite.
The bed was very high up! It was comfortable enough, but there was only one pillow per person.
Towels in ensuite quite thin.
Really lovely and quiet, even though we kept our window open.
Breakfast was okay, not much choice for vegetarians.
Location of hotel is great. Walk down passed the hotel car park and you are on the path overlooking the sea in minutes.
The Durley Dean is a beautiful building.
The inside is reminiscent of traditional hotels of day's gone by.
All perfectly adequate for a holiday by the sea.

Partner

8/10

Excellent

16 May 2026

Dem

The family room was very large with a separate kids room with 2 bunk beds and a tv. The room had a faint smell of smoke and the building was a little dated. But very comfortable

Friends_and_family Family

6/10

Pleasant

16 May 2026

Pragun

Hotel needs a good spruce up....but was OK as a budget booking.
Shower was so powerful it almost ripped my skin off.
Things need fixing and upgrading....bathtub, carpets. Beds need to be firmer.
But otherwise as a budget booking, got what I paid for.
Reception person wasn't particularly pleasant on arrival.

Self

8/10

Excellent

15 May 2026

Chris

Overall room was clean.... But lying in bed you could see cobwebs inside curtain rail housing...

Partner

4/10

Poor

14 May 2026

Tom

Hotel was pretty run down. My room wasn't in the best state. There were marks down the wall by the bin from tea bags, for example. The lock to the door wasn't functioning properly and got advised by caretaker to rattle it to trick it into working. Car park is very small for the size of hotel so had to park in local council car park and very expensive. Didn't use pool and facilities

Self

6/10

Pleasant

09 May 2026

Rachel

Convenient for the city. Bathroom toilet seat dirty on our arrival . Breakfast cold, waitress kindly agreed to heat it up in the microwave and it it was returned with along black hair on it

Partner

8/10

Excellent

06 May 2026

nicola

Ok stay.

Friends

4/10

Poor

05 May 2026

Neil

The beds were just pulled together- sheets weren’t changed and had to sleep in same sheets for three days - the room was a bit dowdy some fittings were in need of fixing and the toilet was even cleaned

Partner

10/10

Exceptional

04 May 2026

Pavel

The food served at the bar was nice, the restaurant was closed during the day!

However the service dad left to be desired. The kids menu has a melon starter which is basically three thin slices. That took 30min to come out.

The mains had fallowed 30min after that. And by the time deserts had come out my children had given up on desert. Which I guess it’s a blessing. Don’t order food if you are in a rush, the town has far quicker options.

Family_with_children

8/10

Excellent

04 May 2026

Kinga

The room was clean, pleasant, and spacious enough for a family of three with separate beds. The reception staff were friendly and helpful, which made the stay more enjoyable. The pool was a nice temperature and generally inviting. However, the chlorine level seemed quite high, as it caused eye irritation even without getting water directly in them. It was also disappointing that the sauna and steam room were out of order during the stay.

Family_with_children

8/10

Excellent

04 May 2026

Lee

For the money, this is a great hotel. Staff are lovely, breakfast is good, nice little bar with a good menu and the location is fab. 10 mins walk from town but away from all the noise. Would defo stay again. Nice room, with xl bed.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Sarah

The room was large but bathroom the size of a cupboard with an over-bath shower. Water pressure for shower poor, complementary shower gel poor.
The room windows were rotten with chipped paint, the iron security bar outside window was rusty. Room in general the decor was poor with chipped paint.
The staff were lovely and helpful.
Hats off to the photographer - the pool is very small, changing facilities awful (no private changing areas/rooms).
I will not be staying here again

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Mark

There was plenty of a wide variety of foods for breakfast for every guest to enjoy

10/10

Exceptional

28 Apr 2026

Carol

The hotel was lovely, we’ve stayed here before
The only thing was that it needed was for the bath was the safety handles so we could get in the bath and a rubber mat when having a shower or a bath
Also they should have a ramp for wheelchair users.
Overall it’s a lovely hotel

Partner

8/10

Excellent

17 Apr 2026

LAURA

Lovely staff as always.
A few issues in our rooms (tv remote missing, wall lamp not working).
Good breakfast, fresh and tasty.
Excellent bar menu, very good smoked salmon sandwiches!

Friends_and_family Friends

6/10

Pleasant

14 Apr 2026

Jonathan

Hotel was spotlessly clean, and in a greatly great location. Parking was ok, they have a small carpark, which they made very clear before coming, but a lot of gusts arrive by other means. The food was really good, and staff very helpful. The reception was always very busy, they seem to put a lot on the team there. The steam room and sauna were not working and pool was tiny, incredibly busy, and a little dirty.

Self

2/10

Poor

10 Apr 2026

Amerjit

Clean hotel, decent facilities, pool nice and warm, usually you can find parking outside unless it’s peak season. But scored down because they had no vegetarian sasuages despite us mentioning when we checked in. This is unforgivable in this day and age as there was no alternative and a lack of initiative to solve the issue eg go to the local coop and get some. Not very inclusive…

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

ZO

Clean room, spacious. Some bits could be done with a refresh, however we had a lovely stay. Pool was clean, our family had a lovely stay. Stay were friendly too.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Marcela

Staff are very helpful; the hotel is old and needs more cleaning, which would be nice and refreshing.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Wayne

Very handy if you use the local bus service to get you anywhere around the area & shopping town ..

6/10

Pleasant

08 Apr 2026

Leanne

Location good, unless difficulty walking as it’s quite a steep walk from the town/beach back. Small payable car park. Although the rooms have more up to date furniture the rooms and buildings are looking quite tired and in need of decorating. The pool area is small so can get very busy.

Family

10/10

Exceptional

07 Apr 2026

Nick

Fantastic hotel

Business

10/10

Exceptional

06 Apr 2026

Gordon

This is deservedly a 4 star hotel. Almost everything rings quality. The food is of high quality, that is breakfast and dinner. The staf go out of their way to be friendly and helpful. It was just the outside appearance. All painted surfaces need urgent treatment. A great stay. May well go there again!

Partner

10/10

Exceptional

05 Apr 2026

Márcio

Food very
Nice !!

Friends

4/10

Poor

05 Apr 2026

Melanie

The towel radiator rails were rusty and leaking in both rooms. We were in 100 and 101 in basement.
Mould in showers.
Pump hand soap in bathroom would be better than bars.
Rooms were cold took ages to heat up with the a/c machine.
Marks on the velvet bed looks like sick down the sides.
No bed guards at hotel and children on single beds and not even against a wall with a radiator next to them although they didn’t seem to work.
Swimming pool is tiny and only suitable for a couple of people at a time.
Breakfast was average basic tea and coffee no machines with choice. Pictures definitely make it look better than it is.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Mustafa

Hotel and room clean. Bathroom in room was very compact and there was a bit of a smell most likely from the drain. Bed mattress was not firm and seemed to bend in middle when you sat or slept on it. You get one small round soap bar that does not last and they don’t replace it. AC in room is supposed to provide heat but it is temperamental and sometimes it works and sometimes it doesn’t. If you leave it on long enough it does warm up the room. Room was a double but it was pretty company. Essentially it is an old building that has been refurbished to make it a hotel. Staff friendly and helpful. Did not try breakfast/bar/gym/pool. Hotel is supposedly a 4 star but to me it is definitely a 3 star and not sure how it can be classed as 4 star. Worth a stay if you are in for a night or two but don’t expect quality of 4 star.

Self

8/10

Excellent

29 Mar 2026

Kevin

Breakfast was good.Clean room

Self

6/10

Pleasant

29 Mar 2026

Sue

Plates and some of food not warm.

Partner

4/10

Poor

27 Mar 2026

Melanie

The pool area is tiny, sauna and steam room not working. Single room the smallest I’ve ever stayed in and the worst nights sleep. Overall I would not recommend, definitely NOT a 4 star!

Self

8/10

Excellent

27 Mar 2026

Philip

Great breakfast extra toast tea set me up for the day
Excellent stay would definitely stay again

Self

8/10

Excellent

23 Mar 2026

Jaro

The staff was nice .
The room was clean but no hooks for clothes and no hooks for towels in the bathroom !
The swimming pool was very small and we could not use it because was too busy .
Breakfast was nice except the coffee .

Partner

6/10

Pleasant

20 Mar 2026

Richard

Dogs allowed (would not call it particularly dog \"friendly\"). Great location close to town and the beach. Superior room was large, quiet and comfy bed.

Self

8/10

Excellent

19 Mar 2026

Trevor J

Room was nice and clean, staff were very nice breakfast was great no nearby shopping.
Hotel location great

Partner

10/10

Exceptional

14 Mar 2026

Paul

A nice place to stay near all the amenities

Pet

10/10

Exceptional

13 Mar 2026

Peter

Swimming pool and bar excellent.

Partner

8/10

Excellent

12 Mar 2026

Edward

Great place to stay for a night or two

10/10

Exceptional

11 Mar 2026

Stephen

Great place

8/10

Excellent

08 Mar 2026

Emma

Clean room,very helpful staff. Pool is very small and the steam room was broken which was disappointing. The parking charge is expensive at £15 per day,

Partner

10/10

Exceptional

06 Mar 2026

Oyekanmi

Excellent

8/10

Excellent

23 Feb 2026

Wayne

As a low cost room it was a little small but the room was clean and presentable..

Partner

8/10

Excellent

22 Feb 2026

Shirley

Room was very clean and staff helpful and friendly

Partner

10/10

Exceptional

19 Feb 2026

Shaun

Really nice staff can't do enough for you . Clearly an old hotel but very good gym and pool and amazing all you can eat breakfast

Friends_and_family Family

8/10

Excellent

18 Feb 2026

Rachel

Great seaside hotel. Amazing location, clean room, friendly staff and delicious breakfast. Pool is small but ok for a dip and the sauna was nice.

Friends_and_family Family

2/10

Poor

15 Feb 2026

Lloyd

Room freezing cold even after getting an electric radiator it didn’t warm up much, bathroom cold with damaged electrical surface box which is a bathroom not ideal?
Cob webs in the walls, ceiling Holoway, very run down in the room and damp bedding.
We even didn’t use the swimming pool as it was so cold in the whole building including the bar area , we had to have our coats on!
Parking is available at the extra cost of £15 end not guaranteed if you go out even if you’ve paid for it!
Everything was very inconvenient for us.

6/10

Pleasant

08 Feb 2026

Allanah

The hotel unfortunately feels more like a 3 star than a 4 star. The breakfast is quite limited and the rooms weren’t as clean as we would expect. The staff were helpful and kind. The pool is quite small it’s a good size if you manage to get it to yourself but as soon as it gets busy it’s no good. The sauna takes a while to heat up and the steam room was out of order.

Partner

6/10

Pleasant

08 Feb 2026

Sekou

Pillows could be thicker and 2 each per guest , a bit of a update in bedroom furniture as it was quite a small room too much furniture.Bathroom was clean but tired , bed also clean but a better mattress would be key for a good sleep , Breakfast was great , only
thing maybe to have a selection of vegan
options could be provided .Staff were fruendly

Partner

8/10

Excellent

02 Feb 2026

Bonnie

Nice hotel and pool, good amenities. Freindly staff.

8/10

Excellent

28 Jan 2026

David

Room a bit dated and a bit on the cold side it had air cond but didn’t heat the room

Business

2/10

Poor

25 Jan 2026

minah

The room was unbearably cold. The pool experience was a disaster. The changing rooms were incredibly cramped, and the pool itself was small with debris floating in the water. Most frustratingly, the showers only had lukewarm water. Shivering in a cold locker room, we desperately needed a warm shower, but it was impossible.The shower in our room was completely blocked.The Wi-Fi signal was so weak and unstable that it was practically useless.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Nicholas

Lovely stay clean and great staff loved stsying here and will be back again and again.. perfect

Friends_and_family Family

4/10

Poor

22 Jan 2026

Steve

Room was a little tired although it did have air conditioning
The main reason for filling in the survey was the food. The first night it took 50 minutes for the starter to arrive which was only pate. The second night the starter and main course arrived together. The actual food was quite nice

Business

10/10

Exceptional

21 Jan 2026

Ventsislav

Overall, we were satisfied with the hotel. The English breakfast was very tasty — especially considering that I am a chef working in a five-star hotel in London. The sausages and bacon were exceptionally good.
I was slightly disappointed that still water was not available and only sparkling water was offered.
Overall, the hotel offers good value for money and we enjoyed our stay.

Leisure Friends

8/10

Excellent

07 Jan 2026

Fumie

Clean and good sized room. Good location.friendly staff. Swimming and sauna was good for children.
It would be good if swimming pool's water is cleaner.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Sandra

Friendly staff, fast check-in, clean room

Leisure Pet

4/10

Poor

19 Dec 2025

Emma

Hotel not a 4 star. Looking tired.

Leisure Family_with_children

8/10

Excellent

08 Dec 2025

Angela

Very busy time of year Christmas party’s the hotel was a dated but comfortable we had our dog with us so choose this hotel as it was near beach .The lady on reception was very nice and booked us in promptly.The breakfast staff was a little unsure where to put us with a dog we eventually got sorted.Our room was nice had everything we needed

Leisure Partner

4/10

Poor

07 Dec 2025

Richard

Poor basic room. Couldn’t use the bar because there were parties going on until 1 am. They warned you about the late Christmas parties, but only after you’ve paid, so there is nothing you can do about it. Used to go there in the old days not the same place, wouldn’t bother again.

10/10

Exceptional

01 Dec 2025

Jeffrey

Great short stay. No issues with anything

Friends_and_family Friends

4/10

Poor

01 Dec 2025

Andrew

Room old and dirty

10/10

Exceptional

01 Dec 2025

Eloise

Had a lovely stay here for our anniversary. Check in was smooth and friendly. Staff were always lovely. Upon arriving in our room the look and quality were great for the price we paid. They had even left us a personalised card. Can't recommend enough.

Partner

8/10

Excellent

01 Dec 2025

Lina

The room was very clean, which is the most important thing. Bring some water with you: there is no bottled water left in the room and the tap water is undrinkable.
Freshly cooked breakfast is satisfactory but coffee was not good: weak and cold.

Leisure Self

10/10

Exceptional

13 Nov 2025

Luke

Very nice rooms, great for kids.
Breakfast was extremely good and worth the money. Very happy with the stay

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Khodeza

Could give more pillows and maybe some coffee grounds for the room.

Partner

8/10

Excellent

03 Nov 2025

Helen

Size and cleanliness of the room great

Leisure Family_with_children

6/10

Pleasant

02 Nov 2025

Carla

For the price of the room I can't complain, and was very close to the venue and the staff were all pleasant and friendly. However, the hotel is quite run down, the TV had no signal, the cup in the room was dirty, the key card didn't work all that well. Breakfast buffet was ok but not worth £11.

Leisure Self

10/10

Exceptional

30 Oct 2025

Allan

Very comfortable one night stay and very good value for money

Self

8/10

Excellent

30 Oct 2025

Gillian

Great hotel, only 6 mints walk to the seafront. Rooms were a nice size. The building itself is a little tired and the spa facilities weren't great but the pool was nice. Staff were really friendly and made for a lovely stay.

Leisure Family_with_children

6/10

Pleasant

26 Oct 2025

Amy

Dated hotel. Room was spacious but not particularly clean. Hotel needs modernising. We also experienced people going through the bins after returning from an evening out. Staff were rude and unhelpful. Would not recommend.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Susan

It's a rare joy to find a hotel with in room controlled aircon. I'd rebook just for that! The hotel is a grand old place and parking is a nightmare. But it's well situated with a sea walk just yards from your door and a surprisingly quiet location close to town.

Leisure Self

10/10

Exceptional

16 Oct 2025

Hayley

Room was lovely, bed was extremely comfortable had a great night's sleep.
Didn't require breakfast as we ate out, room service great (£3.95) tray charge.
Friendly staff always someone to help
Safe to say i will definitely recommend and will also be returning next year

Partner

8/10

Excellent

15 Oct 2025

Larry

The room itself is cosy and updated, but the facilities looks outdated. Once I stepped out the room I felt the vibe is back 30 years ago. Still it is a nice stay.

Business Self

2/10

Poor

14 Oct 2025

Jaime

Booked this for my wife to stay for a couple of nights to investigate the area and meet up with family nearby.

The first night, single room was very small (like a cupboard) outdated and dirty. Also lots of noise from other rooms and corridors.

A free upgrade the next day to a double room was given after complaining but that room was not much bigger and also very dirty and dilapidated.

This is an old, tired and uncared for building and should probably be knocked down. Staff aren't enthusiastic and appear unhappy.

There are many more, much better hotels to be discovered nearby.

This may well be a four star hotel but reviews are definitely more reliable when choosing your hotel!

Self