Name: Hampton by Hilton Bournemouth
Address: Upper Terrace Road, Bournemouth, BH2 5NW, GB

10/10

Exceptional

21 Jul 2026

Manisha

Lovely hotel. No complaints! Location is good, be warned it is on a hill, parking is excellent and safe under the hotel. Reception and lobby was clean and spacious. Dining area was ample food for breakfast was really lovely. Waffles were exceptional 😋 Lots of food and drink variety plus really fresh also kept lovely and tidy. Bedroom we booked was standard double, and for 2 nights it was great. Quiet room no complaints. Shower was good... What is not to like about the Hampton by Hilton!

Partner

10/10

Exceptional

18 Jul 2026

Mark

Good value for money for overnight stay. Parking underneath convenient. Good breakfast

Partner

10/10

Exceptional

17 Jul 2026

Kerry M.

Very nice place to stay when in Bournemouth

Self

10/10

Exceptional

16 Jul 2026

Tatiana

Everything was great, location, room, breakfast. Thanks

Family_with_children

10/10

Exceptional

15 Jul 2026

Craig

The room was lovely, great location, there were plenty of options at breakfast. The staff were very friendly. Parking was easy and had electric charging which was a big plus. Would definitely recommend

Self

8/10

Excellent

13 Jul 2026

John

Very good hotel. Smart and clean. Excellent breakfast. The only issues: the car park. Difficult walking from the car park to the hotel. Also noise from bar over the road.

Partner

6/10

Pleasant

13 Jul 2026

James

This place is fine.

8/10

Excellent

12 Jul 2026

Adrian

Very nice hotel and cheerful staff

Partner

8/10

Excellent

12 Jul 2026

Christopher

.

10/10

Exceptional

10 Jul 2026

Kolud

Loved it

10/10

Exceptional

09 Jul 2026

Esmat Zerin

It was a pleasant stay.

Family_with_children

8/10

Excellent

06 Jul 2026

Sue

The room was a good size and very clean. There was no hairdryer but luckily I had packed my own. I slept very well and it generally was a quiet relaxing place to be.

Partner

6/10

Pleasant

05 Jul 2026

Sheung Cheong

The hotel is located on a hillside, and dragging luggage up the hill on foot would be quite strenuous for the elderly and those with weaker constitutions.
The hotel facilities and services are only 3-star level.
The hotel breakfast was a nightmare; no wonder it was included (I believe it was already charged in the room rate), because no one would buy such a bad breakfast! The breakfast was unpalatable, and even the tableware was dirty.
I would stay in other hotels in the future.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Soojee

The room was quite small (really small) and not convenient to go to the gym to get refillable water station or lobby(front desk) for ice as there isn’t one on each floor.

6/10

Pleasant

28 Jun 2026

Sarah

It is clear that no one checks rooms on a regular basis. Many items broken or no working—lamps, a/c, mirror lights. This was on top of stained area rugs, poop on the toilet (outside pedestal), and broken phone. After one switch (and down grade) from one room…still had issues. Staff could only write down issues since maintenance was not on site/off duty until next weekday.

And parking…crazy town. Not free. Not close.

Attempted to eat dinner late one night but chef called in sick and no sign was posted on front desk for customers to plan accordingly.

Overall, highly disappointed that Hilton would put their name on this one.

Family

10/10

Exceptional

27 Jun 2026

Clare

Fantastic location. Really clean. Comfortable beds. Great breakfast. Can’t fault it (well, free parking would be nice but the world isn’t perfect 😉). Would highly recommend.

Friends

10/10

Exceptional

27 Jun 2026

Mark

Air conditioned! A big relief as visiting during a heatwave. Very comfortable. Good position, close to the centre of Bournemouth but far enough away to be quiet away from the hustle. 5 minutes walk to restaurants and 5-10 minutes walk to the beach.

Nice big reception area, plenty of seats, relaxed atmosphere.

Had a twin room. Everything that was required. In room 428, nice view of the sea from the floor to ceiling window. Good size bathroom with shower, no bath, but that was fine with me. 428 was interconnecting room so was a bit worried about noise coming from next door. Luckily during my visit, didn't hear anything. Maybe there was just no one there!

Comfy bed, slept very well, room was perfect temperature thanks to the air con.

Breakfast was great, decent choice, even a waffle maker, producing a nice, big fluffy waffle. Usual cooked choice, cereals, fruit. Something for all. Again, nice relaxed atmosphere.

No restaurant but they were serving curries and pizzas. I saw a pizza being served, looked good.

Really can't think of any negatives to our stay. Would highly recommend if staying in Bournemouth.

Family_with_children

10/10

Exceptional

27 Jun 2026

Simon

Clean rooms, with good facilities. Breakfast was well stocked. Over all a nice stay. This hotel is excellently placed for central bars and restaurants as well as a short walk to west cliff restaurants. Also only 5 to 10 mins to the seafront and all it's facilities.

Partner

10/10

Exceptional

25 Jun 2026

Andrew

Have stayed here before & a great hotel in the centre of Bournemouth. Great breakfast & the staff are so helpful 10/10

Partner

8/10

Excellent

24 Jun 2026

glenn

The room had a missing telephone, a table lamp which didn't work, a Television with \"No Signal\" and although there was a door to a balcony (locked) no natural ventilation.

The person who sets up the breakfast did a wonderful job and deserves an accolade.

Self

10/10

Exceptional

24 Jun 2026

Cliff

Lovely hotel. Great location, close to town centre and beach. Friendly staff. Nice rooms. Good breakfast. Parking underneath the hotel.

Partner

10/10

Exceptional

21 Jun 2026

Dorota

We are really loved everything was perfect.

Family_with_children

8/10

Excellent

20 Jun 2026

David

We had a one night stay in a very good room with sea view. The staff were excellent and it was excellent to have the parking right on site.
The breakfast was also excellent with a good variety of options to choose from.
It was about a 10 minute walk to the sea.
All in all a very pleasant stay and would recommend this hotel.

Partner

8/10

Excellent

16 Jun 2026

mohinder

Better facilities

Family

10/10

Exceptional

10 Jun 2026

Steven

Good quality Hotel for an overnight in Bournemouth

Partner

10/10

Exceptional

09 Jun 2026

Jude

On arrival very impressed with the car parking and security around the car park. Lovely twin room - every member of staff very friendly and helpful. Loved the breakfast and the amazing choice of what was available- well done, fantastic location for us aswell, shame about the miserable June weather.

Friends_and_family Friends

8/10

Excellent

04 Jun 2026

Andy

Good hotel

10/10

Exceptional

03 Jun 2026

ann

Area around hotel not the best. Glad we were not there at weekend, but hotel felt very secure. The locked, very expensive , underground parking. Lifts that required a room key to use them gave a good feeling of security.
Good aircon , plenty of hot water and a comfortable bed made for a good stay.
I judge a hotel on its towels and these were large, thick, very white bath sheets. 10/10
Breakfast was good with choice of hot and cold dishes, make your own waffles, and fruit. Very enjoyable.
Price very reasonable. We would stay again.

Partner

8/10

Excellent

01 Jun 2026

Sam

We arrived and the check-in process was quick, as there were no queues.

The room size was reasonable; however, there were only two drawers and no wardrobe just a small rail to hang stuff on which was somewhat inconvenient.

Breakfast was decent, but there were no staff readily available.
As the hotel was quite full, this led to some difficulty in finding a table to sit at.

Partner

8/10

Excellent

31 May 2026

Fiona

Had a good stay location great parking easy. Shower tray was a little flimsy in room but everything else all good

Partner

10/10

Exceptional

29 May 2026

Darren

Stayed on Business several times and what makes this Hotel is the ease of check in. Great staff and location.

Self

8/10

Excellent

28 May 2026

Marj

Very good and convenient stay overnight especially that the carpark is just below the property. Very clean which is a big plus. Breakfast was so-so and not the highest quality but it does the job. Not a deal breaker. Would I stay here again - yes.

10/10

Exceptional

27 May 2026

Ximena-Maria

As a family we had a good stay overall, very clean, well maintained furniture, big beds, beautiful bathroom with incorporated shower gel, shampoo, conditioner, hand gel and body lotion.
The room had included a hairdryer, iron, safe box for valuables, kettle and various coffee/tea selections; however for a family room there was NO FRIDGE which I found unusual especially when travelling with a toddler, it should be a necessity in a hotel room.
There wasn't anywhere to dry our towels/bathing suits, and for a hotel near the beach it doesn't make sense, also we couldn't open any windows- felt a bit claustrophobic.
The AC was very useful during the heatwave.
Not a lot of storage space.
Lovely breakfast served everyday, plenty of food options, the waffle maker was definitely a nice touch.
For a short stay it was alright, but I wouldn't book here again.
Luckily it was at a good price.
Thank you for our stay xx

Family_with_children

6/10

Pleasant

25 May 2026

Jaime

Hotel very central and short walk to the beach. WiFi not strong, we struggle to get a signal. Bed the mattress needs updating but nice shower. Breakfast ok standard English breakfast. Parking very crowded as not hotel exclusive. We spent over 1 hr trying to get a space one day.
Overall stay ok.

Partner

10/10

Exceptional

25 May 2026

Manish

I've stayed here before, and would stay here again. Great hotel.

Partner

8/10

Excellent

25 May 2026

abeer

The hotel was great but the parking did not have any signs pointing to the hotel si that was very confusing, and the exit from the car park was awful.

Family_with_children

10/10

Exceptional

17 May 2026

Leonie

Lovely relaxing break and a lovely quiet hotel.
Many thanks to Holly on reception 😀

Friends

6/10

Pleasant

15 May 2026

vincent

Breakfast was limited as not enough fresh fruits on offer and yoghurts could improve.
Doesn’t sell Guinness at the bar either .
Parking too expensive

Business

8/10

Excellent

12 May 2026

Ross

Great views of the carpark lol.

10/10

Exceptional

07 May 2026

Jennah

The hotel was comfy, clean and close to local amenities. Staff were friendly and happy to help with any queries. Breakfast was lovely with a nice selection of food. Room was cosy and everything needed to make the stay enjoyable e.g. fast wifi, hairdryer, iron etc. Would stay here again :-)

Self

10/10

Exceptional

04 May 2026

Suzanne

A surprisingly lovely stay, and with two teenagers, having so many police places to eat and a cinema close by made it an unforgettable evening and tonight

They also love the breakfast, especially the little waffle station
👍

Very good value for money

Family_with_children

10/10

Exceptional

04 May 2026

Kevin

For a short stay in Bournemouth it was perfect location to get every where.

Partner

10/10

Exceptional

03 May 2026

Anna

Clean & great breakfast . Nice rooms

Partner

8/10

Excellent

02 May 2026

Neil

Everywhere was extremely clean.

Partner

10/10

Exceptional

02 May 2026

David

Staff so helpful and very busy across the whole stay

Self

10/10

Exceptional

27 Apr 2026

Aaron

It was a great room. The staff was friendly and we enjoyed the hotel bar. The parking was a little tricky at first, but it became more intuitive as we learned how it worked. The room was clean, housekeeping was prompt, and it’s in a good location. Would stay here again.

Partner

10/10

Exceptional

26 Apr 2026

Justyne

Very friendly and helpful staff. Very close to the centre and the BIC which is where my husband and I went to a concert. Breakfast was plentiful and the room was quiet, clean and comfortable.

Partner

8/10

Excellent

23 Apr 2026

Cheryl

Hotel was clean and staff were friendly. Options at breakfast a little bit limited

Business Self

8/10

Excellent

23 Apr 2026

Andrew

Convenient location to centre of town and beach. Close to BH 2 where there are lots of food outlets to choose from.

Partner

10/10

Exceptional

23 Apr 2026

Melanie

We couldn’t fault our stay here staff were very helpful clean rooms excellent location what more could you ask for

Partner

10/10

Exceptional

22 Apr 2026

Terry

Great hotel for an overnight stay. Short walk to the BIC and town, staff friendly and helpful. Car park underneath was secure but no direct access in to the hotel but worth it for peace of mind. Room was excellent, bed really comfy and ensuite was a good standard. All you can eat buffet breakfast really good with lots of choice and check in and out was painless, would stay again and recommend.

Partner

8/10

Excellent

19 Apr 2026

James

Pleasant short stay at Hampton by Hilton. Ideal location near beaches and town centre. Room was good size, modern facilities and breakfast is a generous serving. I’ll be going back to stay in August.

Self

10/10

Exceptional

19 Apr 2026

Damian

Amazing stay. Staff at the reception and breakfast was super helpful and friendly. Breakfast had a lot of options. We managed to get a room with a seaview. Room was cosy with a little sofa, wifi was fast and TV was operating as it should. Bathroom and the room were clean. Air con worked with no issues. Would definitely recommend.

Partner

10/10

Exceptional

18 Apr 2026

Frank

Excellent breakfast choices & good parking

Family

6/10

Pleasant

14 Apr 2026

Lee

Staff are efficient but not particularly warm/friendly. The rooms are decent, but this is the second room where I have had no TV signal at all! Luckily not a lot worth watching but would be cost better from a Hampton. I think going to a premier inn plus room now gives more facilities than a Hilton nowadays.

10/10

Exceptional

13 Apr 2026

Arun

Excellent hospitality

Friends

10/10

Exceptional

13 Apr 2026

MICHELLE

Easy check in.
Clean comfortable room

Partner

10/10

Exceptional

11 Apr 2026

Beverley

Nice hotel,convenient for the town and beach.
Clean and modern rooms
Breakfast was very good with loads of choice

Partner

10/10

Exceptional

08 Apr 2026

maxine

The usb ports on room didn't work.
And no spare plugs at reception which would of been very handy!
Room

10/10

Exceptional

07 Apr 2026

Zahide Selin

Breakfast menu was a bit less comparing with other Hamptons for example tomatoes and cucumbers, fresh fruit stand, etc. Apart from that everything was great!

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Fernanda

Convenient location with parking, clean comfortable room

Family_with_children

10/10

Exceptional

03 Apr 2026

wai yee tracy

Convenient location

Family_with_children

10/10

Exceptional

01 Apr 2026

Alex

Great place to stay

10/10

Exceptional

30 Mar 2026

Wendy

The breakfast was very good & the staff were very quick in clearing the tables & refilling the food. Our room was very clean.
When we arrived we were asked to pay for 2 nights parking but I think we should have been told that if you take your car out you might not get a space again. We went to see some friends on the Saturday afternoon & when we arrived back at 5pm there were no spaces so had to park in the public car park. The receptionist said she would refund 1 days parking so hopefully that has happened. We might have used public transport to see our friends if thought the car park would be full.

Partner

8/10

Excellent

23 Mar 2026

Hawatu

Lovely place to stay.

Partner

10/10

Exceptional

22 Mar 2026

Samantha

Room was clean, great location close to walk to everything, friendly staff and great selection of breakfast

Partner

10/10

Exceptional

21 Mar 2026

David

Very friendly check in staff and great breakfast

Friends_and_family Family

8/10

Excellent

19 Mar 2026

David

Good location and good value.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Mark

2 very minor issues
These will not stop me recommending your hotel
3 person room. Only 2 glasses.
Tissue box in shower room was empty except for 2 tissues.

Thank you for allowing us into the room early. Life saver as we drove from Gloucestershire to attend a wedding the same day. So we were able to freshen up and get changed.

We only slept in the room for t
The one night. Very quiet room.
Breakfast spot on
Thank you

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Roger

Staff very friendly

Partner

10/10

Exceptional

08 Mar 2026

Elizabeth

This was our second time staying in the Hampton by Hilton in Bournemouth for a show at the BIC. It’s convenient for the venue, easy to park and the staff are really friendly. The room was clean and comfortable.

Partner

10/10

Exceptional

08 Mar 2026

linda

Clean comfortable room,, pleasant staff and good breakfast. Good wifi.

Partner

10/10

Exceptional

06 Mar 2026

Jane

Ideally situated 5 mins from bus centre and about 10 mins from beach.
Cosy lounge area with bar and food. Small selection but we enjoyed the curry.
Room clean with lots of toiletries.
Good selection for breakfast.
Staff pleasant.

Partner

8/10

Excellent

04 Mar 2026

Ricky

Stayed here for an event at the BIC. Ideal as only a 10 minute walk.
Hotel nice and clean and staff friendly. Room well presented and laid out.
Our only let downs were the bed, very very firm mattress which ment an uncomfortable nights sleep.
Breakfast, not a bad selection just better quality ingredients on the hot side of things needed.
Parking, advise you get there early as it’s only a small car park with tight spaces and it’s shared with the Hilton next door.

Partner

10/10

Exceptional

01 Mar 2026

Lorna

Everything perfect

Partner

8/10

Excellent

01 Mar 2026

Patricia

The room was very clean, and the veiw of the sea was lovely. The complimentary toiletries are nice, i really liked the fragrance and the bath sheets were massive which was fab as we are quite large ourselves! Tea and coffe facilities were as expected. The beds were very 'firm' although I never contacted reception to see if reception had any toppers to resolve this.

that the beds were quite hard

Partner

10/10

Exceptional

28 Feb 2026

Sarah

We had a lovey 2 night stay here. The room was spacious, spotlessly clean and the bathroom was also spacious and had a great walk in shower. The breakfast was also great with plenty to choose from. The staff were lovey and courteous, nothing was too much trouble. We will definitely be back next time we come to Bournemouth.

8/10

Excellent

17 Feb 2026

Sof

Clean rooms and staff excellent

Partner

10/10

Exceptional

16 Feb 2026

Joshua

All very easy from the booking to have breakfast the following morning my partner whom is gluten free also managed to have follow breakfast with is amazing for a hotel service

Leisure Partner

10/10

Exceptional

16 Feb 2026

Louise

room was lovely and clean , staff friendly and breakfast was amazing

Leisure Family

8/10

Excellent

16 Feb 2026

Alan

Clean room, friendly staff

Leisure Partner

10/10

Exceptional

15 Feb 2026

andrea

Staff very friendly and welcoming. Spotless room.

Partner

10/10

Exceptional

07 Feb 2026

Martin

Staff courteous and friendly. Breakfast good room and sleep comfort excellent.

Partner

6/10

Pleasant

06 Feb 2026

Victor

Access from car park to Hotel was not easy
No instruction how to reach hotel from Car park and then had to navigate 30 odd steps up in the rain and carrying luggage

Room was OK but no fridge in the room
Breakfast was ordinary

Leisure Partner

10/10

Exceptional

02 Feb 2026

Ryan

Clean. Tidy. Friendly staff. Great value

10/10

Exceptional

01 Feb 2026

Elizabeth

Friendly staff and fast check-in. Easy to park.
The room was clean and comfortable.

Partner

8/10

Excellent

01 Feb 2026

terry

It was all fine but Breakfast was very poor

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Anthony

The only criticism we have, is that the cooked items for breakfast were not hot enough, actually just warm. It didn't help that the plates were also cold. Although the selection of breakfast items was excellent. All the staff from reception to housekeeping, that we encountered were polite friendly and courteous. All the public aeras were always clean and tidy. Our room 309 was clean comfortable and quiet. Your reception staff were knowledgeable and informative on our arrival. Although we have a criticism about breakfast it would not put us off staying at this hotel again.

Partner

8/10

Excellent

27 Jan 2026

Søren peter

God betjening - mulighed for parkering mod betaling.. Rent og pænt - fin morgen mad

8/10

Excellent

27 Jan 2026

Elaine

Staff were very helpful and lovely.
Room was clean.
Nice atmosphere around the hotel.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Geoffrey

Fantastic stay! The only thing this hotel is missing is it's own restaurant for dinner. And it's at the top of a very steep hill which, after enjoying many of Bournemouth's fine restaurants, is bloody hard to climb. The room was immaculate, the staff responsive and professional, highly recommended.

Business Self

10/10

Exceptional

23 Jan 2026

Clair

Staff very pleasant throughout our stay

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Lizzie

Parking wad secure and easy food was fresh and lovely room was spotless and comfortable would definitely return

Partner

6/10

Pleasant

20 Jan 2026

craig

I booked a double room and on arrival was told there ain’t any and I had to have a twin
Breakfast cooked breakfast was nice but cold

Business

10/10

Exceptional

17 Jan 2026

Carolyn

Parking excellent. Hotel room really nice with great view. Bed a little hard but ok. Shower good

Partner

10/10

Exceptional

11 Jan 2026

Tracy

Clean room, lovely staff great breakfast

Partner

10/10

Exceptional

11 Jan 2026

Frank

All the above!

10/10

Exceptional

05 Jan 2026

Keith

YES

8/10

Excellent

05 Jan 2026

Judith

Room was clean and great room service attendants but had no telephone and I had to walk down to reception all the time I wanted something. Breakfast was okay but because I don’t eat pork I didn’t have more to eat. There is vegan sausages though but I would have preferred chicken. I complained for 3 days that I had no telephone. Had a visitor, even though I had given out their details and time of arrival for easy pass, they were not allowed access and kept calling my room telephone that wasn’t in my room and kept my visitor waiting and embarrassed. If there was a good communication and recordings between the front desk reception staff, this would have been avoided. The staff said the one I communicated to didn’t inform her. The telephone issue was not fixed throughout my stay even though I was promised it would. WiFi was free. No Spa in the hotel, but you get a good discount to use the one at Hilton.

Self

6/10

Pleasant

04 Jan 2026

J

Building was clean, staff was friendly, breakfast was good.

Me and my wife had room 308 and set the heat at 22 degrees but was cold all night.
My kids had room 304 and got bitten by bed bugs, which has never happened before and was surprising as it looked clean.

My kids

Friends_and_family Family