Name: Harbour Heights
Address: Haven Road, 73, Bournemouth, BH13 7LW, GB

6/10

Pleasant

18 Jul 2026

Mark

Fawlty Towers still exists and it is right here at this Hotel. In addition you get to experience a modern day Basil Fawlty run breakfast. This is not a serious. Just sit back and watch the chaos unfold!

8/10

Excellent

05 Jul 2026

Emma

We stayed in the old honeymoon suite by chance, as we booked a dog friendly room and on checking before travel there weren’t any available- so they allowed us this room as we’d paid ahead!
Beautiful views of the sea and over the terraces of the hotel.
The room itself, including the bathroom, as with most of the hotel, was very dated. The carpet was quite marked and 2 simple tub chairs were for ‘lounging’ in. Appreciated the aircon!

The evening meal first 2 courses were excellent. Unfortunately we didn’t receive our desserts ordered so gave up and went to bed. There was no Sauvignon Blanc or Rose wines available (a change of bar manager that week apparently). A substitute bottle not listed was found - and we were charged £10 more than the most expensive one showing on the drinks menu ! Not what we’ve experienced anywhere else. After 2 discussions £5 reduction was given on our overall bill on checkout.
Nb. Travelling with the dog means you get to have breakfast in the Loune area just aside from the main restaurant. It’s a bonus- lovely views of the sea!

Partner

8/10

Excellent

02 Jul 2026

Mark

Great location

Partner

10/10

Exceptional

29 Jun 2026

Joy

We loved our stay here. Clean rooms. Friendly staff. Amazing view of the harbour. We would certainly return

Partner

10/10

Exceptional

27 Jun 2026

Peterdorothy

We liked everything

10/10

Exceptional

21 Jun 2026

STUART

Fantastic place for sundowners on the patio, magnificent view over the harbour. Not so nice to carry drinks outside to table down steps, with waiters stood around doing nothing.

6/10

Pleasant

20 Jun 2026

David

Well positioned with some rooms having amazing views over the bay. Unfortunately slightly dated interior, with limited food menu, however breakfast was good.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Susan

Good breakfast good service
Spacious room clean and comfortable we definitely visit again

6/10

Pleasant

30 May 2026

David

Arrival was like stepping into an episode of Fawlty Towers.
Receptionist fine but he was pretty much only staff member visible

Partner

8/10

Excellent

28 May 2026

Sarah

We did enjoy our stay at Harbour Heights, although parts of the hotel feel a little tired and in need of some updating. Unfortunately, some members of staff could also benefit from further customer service training, as at times we felt more like an inconvenience than valued guests.

The terrace and the view are absolutely stunning and were definitely the highlight of our stay. However, it was disappointing that guests were not allowed to have meals on the terrace, and there was no waiter service available for drinks from the bar. This felt like a missed opportunity, especially given how spectacular the setting is.

Partner

8/10

Excellent

25 May 2026

Joanne

Amazing views over Poole! We ate dinner at the hotel as we wanted to enjoy the view. Breakfast was busy which is to be expected as I think all room rates include breakfast- they had to pause taking orders for 5/10 mins as the chef had too many orders . It would be a good idea to ask guests to book a time for breakfast in order to avoid a sudden influx at one time. Lots of stuff ran out and staff members seemed stressed.
The rooms very very nice with great jet bath. Air con worked well. As it's an old hotel the floor boards above us were a bit noisy and walls were thin. But the king size bed was very comfy.
Would definitely return.
Dinner was lovely and the waiter was great. It would have been nice to have the option to dine outside but apparently there weren't enough staff.
Great location for the beach.

Partner

10/10

Exceptional

11 May 2026

Lee

This is an incredible place to stay especially when the sun is shining

Partner

8/10

Excellent

06 May 2026

Lucy

We only stayed for one night, but it was a great hotel. Everything was clean and in a good state of repair. The room was huge and had everything we needed, e.g. coffee machine, iron, TV, etc. Breakfast was pretty good, I liked the combination of ordering your main dish but being able to help yourself to cereal, fruit, pastries, drinks, etc. I had eggs royale and it was good. The only reason I can't give 5 stars is all parts of the hotel other than where we had breakfast are quite dated - nothing is damaged or looking worn out at all, it's just the style of everything. I imagine it looked incredible about 20-30 years ago.

Partner

8/10

Excellent

05 May 2026

Kevin

Had the best meal I've had in a long time, the service was not great i had to go and get my own drink, and then got delayed and overcharged at the bar. When I returned my starter was already there. But the food and the view were amazing.

Although the view was great you noticed that the window seal had a crack about 3 foot long and some of the front edge was not painted. So for a room at the price we were paying this should have been sorted.
Breakfast was good but disjointed you had to do your own toast and drinks. I did not understand why you would serve just a half a mushroom? and I could have eaten another sausage, but it was very nice.

Partner

6/10

Pleasant

03 May 2026

John

Not really 4 star by its standards. If not for the amazing view this hotel could not command the prices that it does. restaurant menu very limited, staff in restaurant do not attend very promptly to tyhe tables. Decor is tired, room OK but bathroom poor.

Partner

10/10

Exceptional

17 Apr 2026

John

When we first pulled up the hotel was not much to look at but honestly, what a lovely surprise once inside. The restaurant, the terrace overlooking Poole harbour and the rooms were all very spacious (we had 3 rooms)

Friends_and_family Friends

8/10

Excellent

26 Mar 2026

Pamela

Downstairs area very inviting,staff pleasent,
Bedroom cleanbut sorry to say carpet had stains on it and looked grubby , breakfast was excellent.but overall good.

Self

10/10

Exceptional

16 Mar 2026

CLAIRE

Fabulous room with beautiful sea views, wonderful breakfast and outside area, stunning location

6/10

Pleasant

03 Mar 2026

Mohammed

Lovely receptionist breakfast was expensive for what was given and the guy taking orders was rude! Room needs upgrading scratches on table musky smell.And what part of my room was nautical themed I will never know!

Partner

10/10

Exceptional

23 Feb 2026

Henry

Friendly welcome. Comfortable stay. Lovely breakfast. Thank you.

Partner

6/10

Pleasant

15 Feb 2026

Bob

Room was clean, bed comfortable, duvet a little thin. Water jets in bath needed a really good scrub…put me off taking a bath. Particular staff member in restaurant rather brusk. Walking away while we were still giving order….not exactly welcoming or skilled at dealing with guests. Breakfast quality and choice excellent. All other staff excellent. 3 stars to reflect comments above and price point.

Leisure Partner

10/10

Exceptional

02 Feb 2026

paul

Bar staff were excellent loved the Italian style Negroni.

Partner

10/10

Exceptional

22 Jan 2026

Andrew

Room was very clean and was cleaned during my 2 night stay. Staff were friendly and courteous at all times.

Business

8/10

Excellent

07 Jan 2026

Charles

Room was clean bed comfortable and the staff were excellent nothing too much trouble- breakfast plentiful and evening menu great especially the seafood

10/10

Exceptional

22 Dec 2025

Peter

Yes room was spotless and the Staff very friendly

10/10

Exceptional

08 Dec 2025

Martin

Great staff

Partner

10/10

Exceptional

06 Dec 2025

Julie

Excellent enjoyable especially with our small dog.

Partner

10/10

Exceptional

01 Dec 2025

Sara

Fantastic room. Beautiful view. Exceptionally clean room. Delicious Nespresso coffee maker (sadly not enough pods, but reception kindly responded). Excellent bathroom. Super cosy bed, wished we had same at home!!

Lovely member of staff, Thelma (think thats her name?) So welcoming, friendly and delightful!

Our very 1st visit to HH, won't be the last!! Thank you for a magical stay!

Partner

8/10

Excellent

20 Nov 2025

simon

Nice location, room spacious but a little dated. Service ok but sometimes a little inconsistent. At breakfast they wanted to squeeze us in next a large group at the back of the restaurant rather than the obvious tables with the view of which there were several. Always offer your customer the worst experience, we declined and were reluctantly given the better table.

Partner

8/10

Excellent

15 Nov 2025

Deborah

The receptionist upon arrival was lovely and our room was amazing, staff had even kindly created towel swans and scattered red rose petals on the bed for us as we recently got engaged. We loved the view and enjoyed a cream tea before going out in the evening.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Steven

Lovely staff at this beautiful hotel. Amazing views. Excellent breakfast too.

8/10

Excellent

25 Oct 2025

Lisa

Really nice stay. Room very comfortable, great view, lovely bathroom with spa bath, healthy breakfast. We weren't impressed by the dinner menu on offer so went elsewhere. The hotel has fab views but I found it to be a bit drafty in the restaurant and lounge areas

Partner

8/10

Excellent

20 Oct 2025

James

Clean

Leisure Partner

8/10

Excellent

19 Oct 2025

Brian

Nc

10/10

Exceptional

10 Oct 2025

Paula

Lovely friendly atmosphere, the staff were very cheerful and helpful. Room spacious and view heavenly

10/10

Exceptional

21 Sep 2025

james

Lovely

Very nice stay looked after very well by every one

Partner

8/10

Excellent

14 Sep 2025

Malcolm

The view is just sublime. The room was delightful. The service was mixed. We did think at one point we were wearing a cloak of invisibility. And we felt like replying when someone asked,”Any allergies,”
“Yes, slow service.”
The food was excellent and we heard one gentleman say he had eaten scrambled eggs all over the world but the ones at The Harbour Heights were the finest.

Leisure

10/10

Exceptional

10 Sep 2025

Emma

Beautiful view from our room (304), which was clean and comfortable. Excellent breakfast in the morning.

Leisure Partner

8/10

Excellent

04 Sep 2025

Margaret

Friendly staff.
Good breakfast.
Limited dining with no snacks available, i.e. a sandwich.
Glass tables and glass light shades in bar area dusty/dirty.
Room dated but of

4/10

Poor

27 Aug 2025

Wyndham

I can only imagine what this place used to be. The views are breathtaking but the hotel has certainly seen better days. Very tired and dirty!

Food was appalling so give that a miss. We sent both dishes, from the very dire menu, back as it was not edible.

The rooms was dated, tired and dirty.

The restaurant and veranda look over to the most amazing views but was somewhat dampened down by the dirty windows.

Manager seemed to not enjoy being there, which I feel was adding to the problem. I can imagine him not motivating staff or leading. His own trousers were filthy!

Such a shame as this could be such a gem!

Business Partner

10/10

Exceptional

06 Aug 2025

Verified traveler

Great hotel

A great stay The room had a great bathroom and lovely bed. The views of Poole harbour and Brownsea Island was amazing. Gorgeous breakfast and super friendly staff.

Partner

10/10

Exceptional

05 Jul 2025

Peter

Super hotel

8/10

Excellent

27 May 2025

Lucy

Lovely stay

4/10

Poor

02 May 2025

Steven

Limited menu exspensive and food wasn’t very good at all, steak tough as boots chips under cooked

Business

10/10

Exceptional

30 Apr 2025

Montana

Everything was cared for and the staff very friendly and welcoming.

Leisure Partner

8/10

Excellent

07 Apr 2025

Angelina

Dated room but good breakfast

Room itself was a bit dated but breakfast was really nice and made to order with a view of Poole harbour. Location is 9 minutes walk from the beach but you can’t really see it unless you’re in the dining room or specific rooms I believe

Business

10/10

Exceptional

01 Apr 2025

CHRISTOPHER

The view of the bay and the sunset was amazing.

10/10

Exceptional

10 Mar 2025

HELEN

The view from the balcony

Leisure Partner

8/10

Excellent

15 Feb 2025

Julia

Nice place

Nice hotel. Great location. Building is old so felt a little cold in some areas. But all understandable. Whirlpool bath was a nice surprise. Will visit again.

Partner

10/10

Exceptional

19 Jan 2025

Wallace

Very comfortable, clean and lovely staff

Leisure Partner

6/10

Pleasant

16 Nov 2024

Richard

Very high price for a view

The hotel is nice; rooms good and comfortable albeit not overly large but have silly niggles: the small old TV is fixed to the wall and cannot be viewed from the bed; no USB connectivity; very creaky floors. The negatives are in the dining area and experience: very cold, too open - we suffered a loud party and despite moving as far as possible from them we still couldn’t converse without almost shouting, very disappointing menu - supposedly Italian but essentially pizza or pasta but very little else that you’d expect from a high end restaurant and overpriced. The experience at breakfast was ultimately no better: still far too cold in the dining area and although a good selection of breakfast items, the poached eggs for my Eggs Benedict weren’t cooked - l ended up with a plateful of watery mush ! I wouldn’t stay there again.

Partner

8/10

Excellent

02 Nov 2024

David

Good but not wow

Good location in Canford Cliffs. Nice terrace and bar. Room nice but a tiny bit old fashioned, as was the hotel. Breakfast pleasant. Really not much to fault but not wow either. Would probably stay again so no complaints.

Partner

10/10

Exceptional

20 Sep 2024

Janet

We had a wonderful 3 nights, in a comfortable room, with excellent food and a stunning view of the harbour from the dining terrace and our bedroom. A very friendly welcome from reception staff, including a courtesy call the day before. Most of the dining staff, were helpful and efficient. We would definitely return again. We had a lovely time in beautiful Sandbanks and the hotel was in a great location for a walk to the beach.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Verified traveler

Lovely hotel, staff friendly, food great, only slight moan is the room decor was a little tired but overall really lovely hotel

Friends_and_family Friends

4/10

Poor

01 Sep 2024

Liz

It’s glitters but it ain’t gold!

This hotel seems to be more focused on the food and drink side of the business for their profit and don’t care about much else. They really overcharge for everything. Two drinks £30! No table service outside. Such a shame as that’s where most people go. Missing a trick there and just making people sad they have to go get their own stuff. The room was small, stuffy, outdated and extremely(!!) tired. Could do with investing in refurbishing the rooms then they could justify the high prices. Disappointed and won’t be returning.

Partner

8/10

Excellent

23 Jul 2024

Anne

Wonderful view from dining room and deck. Staff friendly and welcoming, and exceptionally helpful.
Hotel is slightly tired but clean. Sheets and towels snowy white. Squeaky and uneven floor in our room needs attention and must have been irritating to room below.
Breakfast was tasty but not four star, although granola bars were delicious. Dinner selection was good.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Christine

Lovely staff dining excellent room very clean

Leisure Partner

10/10

Exceptional

14 Jun 2024

Derek

Excellent views. Staff were friendly and helpful. Good dining options with excellent Chinese restaurant. Great access to beach and harbor. Would definitely go again.

Leisure Partner

6/10

Pleasant

13 May 2024

Victoria

Hotel is complacent, letting its guests down

Really disliked the fact that there is no table service for drinks on the terrace, only glass collection service. This meant us having to get up, queue for very slow service at the bar, and struggle with 4 drinks down the steps. Drinks are over priced too. However, the non service policy is a missed opportunity on the part of the hotel to up-sell as glasses collected. This is a poor part of the hotel experience. Outside staff were very young, not trained other than is very basic skill of picking up glasses. The bar service was very slow and I had to stand and wait for a good few minutes before being served.

Friends_and_family Family

10/10

Exceptional

21 Apr 2024

A

Will be back!

Lovely stay - the views made it so book a room with a view if you can! Staff were excellent, food was also very good. Breakfast in particular was lovely and high quality.

Friends_and_family Family

10/10

Exceptional

18 Apr 2024

GF

Hit the heights at Harbour Heights!

I completed the SW Coast walk at this wonderful hotel, A warm welcome at reception despite my somewhat dishevelled appearance. Room was 306 very comfortable with a jaw-dropping view of the harbour extending from the port of Poole to Old Harry Rocks. A great meal in the restaurant, with good food and drink and accommodating service Yes, the whole stay was expensive, but in this case, I feel I got what I paid for!

Self

10/10

Exceptional

05 Mar 2024

Susan

We love this hotel - great position, great food and service. Not the cheapest place to stay but well worth it

Friends_and_family Friends

8/10

Excellent

03 Mar 2024

Liz

Staff were lovely! Really good service. V impressed. Hotel would do with a facelift though, the room is a bit dated. Incredible views and lovely menu.

Partner

10/10

Exceptional

01 Mar 2024

Verified traveler

Would recommend this hotel

Lovely hotel. Staff friendly and very helpful. Good choice of breakfast,nwe ate in hotel restaurant which was excellent.

Partner

8/10

Excellent

21 Feb 2024

Verified traveler

overnighter

overnight stay for short trip to ferry next day.
Overall generally very good. Some areas could do with a 'touch up' but nothing really to complain about

Business

10/10

Exceptional

19 Feb 2024

henry

A comfortable relaxing weekend.

We enjoyed a 2 night stay to visit family. Our room had a stunning view across Poole Bay. We ate in both restaurants and were happy with the food quality and especially with the attentiveness of the staff.

Partner

10/10

Exceptional

09 Jan 2024

Carol

The reception staff were wonderful.

Business_and_leisure Self

10/10

Exceptional

30 Dec 2023

John

Excellent

Great place, fabulous views, lovely room and the italian girl on reception couldn't do enough for you, has a fantastic personality, great customer service skills and deserves a pay rise😁.

Partner

10/10

Exceptional

13 Nov 2023

Verified traveler

Excellent all round

Partner

8/10

Excellent

07 Nov 2023

Linda Anne

Amazing views from our harbour view room, food at dinner & breakfast was good, beautiful, clean room & friendly staff

Leisure Friends

10/10

Exceptional

01 Nov 2023

Geoff

First class Hotel

A lovely comfortable room with outstanding views. Friendly and courteous staff - great one night stay. We will be back.

Partner

8/10

Excellent

28 Oct 2023

jack

very slow internet. Mattress is old and not comfortable.

Leisure Family

10/10

Exceptional

03 Sep 2023

Robert

Friendly welcome with great service, great views over Poole harbour. Bathrooms a bit tired, but certainly clean, and walls quite thin so noise travels.

Leisure Partner

6/10

Pleasant

02 Sep 2023

Lynette

Very good location between Studland, Sandbanks, Poole and Bournemouth.
The hotel though is tired, with outdated room furniture and decorations and missing modern conveniences like USB sockets.
Bar v expensive, breakfast ok (granola bars great), slow service.
Excellent views from the terrace

Leisure Partner

6/10

Pleasant

27 Aug 2023

Gary

Lovely room, nice reception staff, great views from the bar and restaurant but the experience was let down by breakfast.
Ordered Avocado Benedict - served with blackened/burnt avocado and spinach that was very gritty and inedible.
I did send it back but the waiter didn’t seem particularly bothered.

Leisure Friends

4/10

Poor

09 Jul 2023

Natalie

Stained carpet after reception, dated all round, stained carpets in room hallway and in room itself. Way overpriced for what it is, left after 1 night out of 2

10/10

Exceptional

15 Mar 2023

Graham

Wonderful stay to celebrate a special birthday

From the minute we arrived we were made to feel welcome with a smiling greeting from the reception staff (Tania). This continued throughout with a friendly chat everytime we were coming and going. The room was clean, beds were comfortable and as we requested we had a harbour view. Tea and coffee facilities were good and there was also an empty fridge for guests to use. Breakfast choice and quality was very good and again the staff were very nice and smiling (Jazz). We ate in the in-house Amalfi restaurant on the Monday night. Having eaten at Rick Steins restaurant the previous night I would say that, having had fish starters and mains both nights, overall the Amalfi's whole dining experience, quality of food and service was better (at less than half the price), especially our waitress Meena who always had a happy smile. We even received a voucher at reception for a free bottle of wine.
Plenty of room in the car park but it is their winter season so the hotel wasn't very busy. Only negative might be, for less able person walking, is that it is a very steep road from the beach up to the hotel but if you are using a car then no problem. Overall would definitely recommend.

Partner

10/10

Exceptional

08 Mar 2023

Edward

Best hotel in Poole

One of the friendliest hotels I have ever stopped. Top marks for the management and staff. Highly recommended.

Partner

10/10

Exceptional

27 Feb 2023

Sabina

Friendly staff clean and amazing views

Business_and_leisure Friends

10/10

Exceptional

27 Feb 2023

Kevin

Great location overlooking the harbour, easy to get to Poole and Bournemouth, restaurants good although busy and noisy. Breakfast is very good but avoid the busy periods staff very friendly and polite

Leisure Partner

10/10

Exceptional

27 Feb 2023

Charlotte

Perfect everything

Friends_and_family Family

8/10

Excellent

28 Dec 2022

Carolyn

Lovely break away from the city

Lovely hotel and staff, the rooms really are very comfortable but could use a little refresh. Great location, stunning views, and good food!!

Partner

8/10

Excellent

21 Oct 2022

Christine

Nice stay,

Good check in nice rooms, some staff better than others, the Chinese restaurant is really tasty. Always feel a bit put out when you have to pay for parking, the hotel isn’t cheap and £10.00 per night is a bit expensive. Local bus service excellent. Good breakfast.

Partner

8/10

Excellent

10 Oct 2022

Penelope

Summer hotel

Annoying to pay a parking fee. Lovely views etc so good hotel for a summer visit. Food excellent but the same menu 3 nights running was very disappointing and restrictive. No set menu or Specials offered

Partner

8/10

Excellent

26 Sep 2022

Verified traveler

Recent Visit

Hotel was very good..my only criticism would be related to the staff. Some were ok...others not so, and they were at the point of being rude. Which is a shame as the hotel is ideally situated for fantastic views ,with very good facilities.

Partner

8/10

Excellent

26 Sep 2022

Rebecca

Stunning views

Very nice and friendly reception staff and a lovely room. Our only gripe would be no table service for drinks from the bar. There were so many tables with old used glasses and tea & coffee cups lying around as no one was collecting them during the day and again when we were in the bar in the evening. We had to wait half an our for our breakfast once we ordered it which we felt was too long. The hotel has stunning views and the location is great. We would stay there again.

Partner

10/10

Exceptional

20 Sep 2022

Jonathan

Great hotel!

Leisure Family

6/10

Pleasant

30 Aug 2022

Charles

Crap

Breakfast took 45 mins and was horrendous when it come cold bacon cold toast wont be coming back 350£ Wasted

8/10

Excellent

28 Aug 2022

Damon

Anniversary break

Location is excellent and only a short walk to the beach (down hill). Views from the harbour view rooms and terrace are superb. as most hospitality currently a little low in staff and breakfast was a bit chaotic, personally I don’t like that you have to book a time for breakfast which I found strange, although the guy running breakfast couldn’t do enough. Rooms could do with updating and shower would be awkward if you are tall than 5ft9. Prior to arrival informed the hotel it was our anniversary and they left a few surprises for us, nice touch 👍. We would stay here again.

Partner

10/10

Exceptional

19 Aug 2022

Barbara

The Harbour Heights Hotel Sandbanks

The booking was easy!
staff , cleanliness and overall ambience was excellent!

Partner

8/10

Excellent

07 Jun 2022

Karen

Lovely stay

Lovely hotel, amazing views., friendly staff.

Partner

4/10

Poor

04 Jun 2022

Christopher

Not a great experience

When we checked in we said we were leaving before breakfast started and asked if we could have someting before we left or take it with us. We were told that coffee etc would be available and the night staff would be made aware. When we asked in the morning for our tray i was told that night staff had been made aware but nothing was avaliable.
In addition, drinks and food that we had during our stay had been paid for as we ordered so there would be no extras bill on check out. However my brother was presented with a bill for over £80 for drinks we had not ordered! Somebody had made an error or were trying to avoid paying thier bill.
I chose this place because we have stayed before, not again I'm afraid.

Friends_and_family Family

10/10

Exceptional

09 May 2022

John

Harbour Heights

Both my wife and myself enjoyed our stay here, very helpful pleasant staff. The Chinese Restaurant is the best on this planet, we would travel to Poole just to eat there. JB & MB

Partner

10/10

Exceptional

02 May 2022

Joanna

Great stay and location

Great stay. Salvadore on reception made my birthday special, inc chocolates in room and a treat at dinner, he was also very helpful. Waiting staff very attentive and pleasant. Views are fabulous. Food in restaurant good. It was quiet but that suited us. Attractions within walking distance. We would stay again.

Partner

10/10

Exceptional

29 Apr 2022

Stuart

Room was very spacious and cleaned every morning the view of the harbour was excellent breakfast was very good the bar area was clean and pleasant if a bit pricey overall would definitely stay there again

Partner

8/10

Excellent

19 Apr 2022

Janis

Outstanding views lovely location

The bar staff struggled a bit but they were very pleasant, the reception staff very helpful, one lovely lady even gave us a suggestion for a day out sightseeing that was fabulous.
Restaurant staff very attentive food ok.
The room we had was in need of refurbishment, woodwork scratched and worn, shaving mirror rusty showing signs of age, bed uncomfortable for us, could do with modernising!
Having said that we would go again for the location.

Partner

8/10

Excellent

01 Apr 2022

Tracey

So the Harbour View in Poole is a bit of a Enigma
Rooms facing harbour nice, otherwise not so great
Food is mediocre, service from wait staff a shocker
they are doing you such a favour, very snobby
It’s five star prices with a three star standard
Needs a good rethink in my opinion
Modern day Faulty Towers

Leisure Self

4/10

Poor

25 Mar 2022

Keith

Disappointed

View restaurant dinner poor unvaried menu “choices “ of the day only one item. Menu as website a month before.
Breakfast not up to standard of four star hotel, poor choice unless you paid extra. Not always given what you asked for, and not always available

Partner

8/10

Excellent

07 Mar 2022

Steve

Sandbanks

Very nice break room overlooking sandbanks and Poole harbour. Room ok bathroom a little cramped. TV awkward position?
Restaurants good and breakfast option good. Car parking on sat night a problem. Great location overall. Walked into Branksome Chine along the promenade which was lovely stopped in a beachfront cafe. Went across to Studland on the chain ferry and then from swanage to corfe castle on the steam railway v nice little trip.

Partner

10/10

Exceptional

23 Feb 2022

Paul

Great hotel

Clean hotel. Staff lovely and friendly and helpful. Food great

Partner