David
Untrustworthy and Unenjoyable
I booked and paid for 2 deluxe rooms for my family and when they got there they tried to put everybody into 1 family room. They said they didn’t have both bookings and they didn’t have another room. I was staying at the Sunrise Premium Resort around the corner when I got the call for help. When I got there I kicked up a fuss, showed them the booking and told them it was their problem. The lady manager just glared at me and was extremely unapologetic. Suddenly out of nowhere a deluxe room became available to us. In my opinion because my family was Vietnamese they tried to bully them and pull the wool over their eyes. Thank goodness I was there and just outcome resulted. I believe they had every intention to rent out the room I paid for.
Location is good near the beach. Food is deplorable. We ate dinner because we had it included in our stay and we were hungry.
Nobody touched breakfast - not good.
If you want to get a good night’s sleep then this is not the place as there are people drinking and being rowdy until the early hours of the morning.
Location is good near the beach. Food is deplorable. We ate dinner because we had it included in our stay and we were hungry.
Nobody touched breakfast - not good.
If you want to get a good night’s sleep then this is not the place as there are people drinking and being rowdy until the early hours of the morning.
