Name: The Prom Hotel
Address: 77 Marine Parade, Great Yarmouth, NR30 2DH, GB

10/10

Exceptional

19 Jul 2026

Sharron

Great

10/10

Exceptional

12 Jul 2026

maria

Just a wonderful stay

Family

10/10

Exceptional

10 Jul 2026

Timothy

We enjoyed our stay at the Prom Hotel. The staff were very friendly and helpful both at check-in and checkout. The room was comfortable and the bathroom very useable. The Aircon was particularly helpful given the warm weather.
Breakfast was delicious.

Partner

10/10

Exceptional

10 Jul 2026

Robert

prom hotel good location rooms were clean staff very helpful breakfast was good would stay there again

Partner

8/10

Excellent

21 Jun 2026

Jayne

This hotel is a Lovely little treasure. Clean , helpful staff, reasonably good prices for drinks. Plenty of milk and tea in room and the biscuits were nice too! We will be back.

Partner

10/10

Exceptional

30 May 2026

Mark

Fantastic hotel. Our room was lovely & clean. Food in the hotel was really nice & the Sunday roast was amazing. Staff are friendly & helpful, will definitely stay here again.

Partner

2/10

Poor

24 May 2026

Darren

AVOID AT ALL COSTS

Paid for a luxury room with sea views which had a broken TV
So they moved us to a smaller room at the back of the hotel to which we had to listen to local drug users arguing till the early hours.

Woke the next morning to find NO toilet roll was anywhere to be seen.

On checkout the lady told us there was no one on duty that could help with any complaints, but said someone will ring us during that day to which I’m still waiting.

A horrendous experience all in all.

Partner

10/10

Exceptional

24 Apr 2026

NIGEL

All clean and good service

Self

10/10

Exceptional

22 Apr 2026

NIGEL

Clean and Tidy room, excellent front of house and bar staff

Self

10/10

Exceptional

30 Oct 2025

Karina

Room was lovely and spacious, staff were very helpful and friendly. Hotel smelt amazing.

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

Martin

Lovely, modern hotel in a perfect location near Britannia Pier.

There is a fantastic pub/restaurant attached too.

Partner

8/10

Excellent

02 Sep 2025

Steven

Useful location and great breakfast

Leisure Partner

10/10

Exceptional

30 Aug 2025

Neil

Thoroughly recommended

Having stayed in Great Yarmouth hotels for many years, the Prom is clearly the best we have experienced to date.Our room with a sea view was very comfortable.The hotel is modern, clean and in a great location. The food is very good. All round excellent value for money.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Emma

Great stay, professional staff.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Stephen

Had a great stay, clean and comfortable room, good breakfast and every member of staff was fantastic.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Ingrid

We booked a delux double and boy was it value for money. Beautiful spacious room, giant,comfortable bed, 2armchairs,dressing table and to top that off French doors to a small balcony, overlooking the pier and sea front. Bathroom was also spacious with great shower and a large jacuzzi bath with a TV! (which was delightful). Evening meal was basic but tasty and good value for money. Definitely recommend and will come and stay again.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Georgina

Lovely hotel really friendly staff

10/10

Exceptional

21 Jul 2025

Tina

Staff were all so friendly and helpful,beautiful hotel.Was our anniversary weekend and was given a free upgrade,couldn’t be happier.

Leisure Partner

8/10

Excellent

12 Jul 2025

David

Location is great breakfast and staff brilliant only problem we had was our room was over the disco on a Saturday night but overall brilliant

Leisure Partner

10/10

Exceptional

11 Jul 2025

Robert

good time

my stay was excellent good location to all amenities and shop

Partner

10/10

Exceptional

30 Jun 2025

Martin

Beautiful room!

Partner

10/10

Exceptional

23 Jun 2025

paul

A very Google place to stay great rooms great staff all round very enjoyable

Leisure Partner

8/10

Excellent

23 Jun 2025

Tomasz

very good and on the spot near the center near the beach The only one - no parking you have to park on the street between 6:00 p.m. and 8:00 a.m. it's free

Leisure Family

10/10

Exceptional

22 Jun 2025

Agnieszka

Everything

Leisure Partner

10/10

Exceptional

13 Jun 2025

JOHN

Had a great night stay at hotel .staff veey helpfull very clean room and a great bar with live music.

Business_and_leisure Partner

4/10

Poor

31 May 2025

Chris

Lift not working, sent to room on floor two, four sets of stairs. Hallways & bedrooms could do with updating. Breakfast room & bar areas very good. Enjoyed the hotel previous , but would not be rushing back.

Leisure Self

10/10

Exceptional

26 May 2025

Verified traveler

Highly recommended

Very comfortable room in a great location. Excellent Sunday roast at the attached pub as well.

Friends_and_family Friends

10/10

Exceptional

04 May 2025

daren

Lovely modernclean hotel

We had a family suite that was a singke and a double room the travel cot provided had extra mattress in and the rooms are modern and comfortable and clean..was worried about noise for the children going to bed early whilst pub still.open but didnt hear a thing. Breakfast couls do with some pastries maybe.

Friends_and_family Family

8/10

Excellent

21 Apr 2025

Sean

Great location , freindly staff , lovely bar and amazing food

Leisure Family

10/10

Exceptional

20 Apr 2025

binal

The beach n city centre is jus few minutes away.Theatre was in front of hotel.various entertainment games zones was at every few minutes.Good for kids n adults to enjoy.The drawback is that Hotel don't have parking .so you need to pay extra for parking which is 15 pound for 24 hours little bit expensive.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Paul

We only stayed one night, but in that short time we were very impressed with the hotel room & food we had room at the front of the hotel it was a nice large room with a shower room with toilet and a large double bed. We had dinner and breakfast & both were excellent. Would not hesitate to stay again.

Leisure Family

10/10

Exceptional

09 Mar 2025

Jo

Clean and friendly

Leisure Partner

10/10

Exceptional

02 Mar 2025

Sacha

Lovely hotel and very friendly staff. Would definitely stay again.

Leisure Partner

10/10

Exceptional

02 Mar 2025

Roger

Comfortable Hotel.

We have stayed at the Prom a few times now, and are highly delighted with the hotels amenities. Our room (102) had all room facilities you would expect from a high class hotel. The bed was very comfortable, which made our stay even more pleasant. We enjoyed the breakfast facilities, and were served by very efficient and helpful personnel.
An all round pleasing stay at the Prom Hotel.

Partner

10/10

Exceptional

16 Dec 2024

Susan

Great staff friendliness
Very helpful

Food was fantastic

Leisure Partner

8/10

Excellent

29 Nov 2024

James

Stayed twice in two weeks for work. Staff are great and the breakfast is wonderful, and a coeliac that can be a problem. First stay room was warm and really nice, second stay I had to move rooms because it was very cold and smelled of damp. However, front of house sorted it right away. So overall good effort.

Business

10/10

Exceptional

27 Oct 2024

Zoe

This was a short stay but we were made to feel very welcome. All staff were friendly and approachable, we had children with additional needs and accommodations were made in a professional and supportive manner without any issue. Breakfast was fantastic with options for everyone and the staff were brilliant and made sure we had everything we needed. I would thoroughly recommend and we will be booking again.

Leisure Family_with_children

10/10

Exceptional

12 Sep 2024

David

The rooms were perfect for my family and was so handy having the door that closes so the two rooms we had were enclosed (family suite). The hotel is well situated being a stones thrown from the beach and the whole strip. The pub attached was great and had a vast variety of beers to choose from. The staff were amazing and a special shout out to Keira who was about to finish her shift and sorted out the mess up I had made of accidentally booking the wrong date, she was brilliant and I can’t thank her enough.

Leisure Family

10/10

Exceptional

26 Aug 2024

Tina

Lovely hotel, friendly staff, good choice for breakfast. Stayed 2 nights and will book again. Ideal location for everything in Yarmouth. I would recommend buying a council Roving ticket for parking. I used Euston Road car park which is only a couple of mins walk away (if that), but you can use several other car parks too.

Leisure Self

10/10

Exceptional

21 Aug 2024

Ian

We had a Junior Suite, which consisted of two adjacent rooms. Really loved the breakfast, full buffet and the usual toast cereals etc. plus menu items such as smoked salmon, smoked haddock etc.

Leisure

10/10

Exceptional

07 Aug 2024

Jane

Great stay

Lovely family room, spacious and quiet location

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Steve

Location , on the pier in seconds

Leisure Family

8/10

Excellent

09 Jul 2024

Robert

experience was good room very good no complaints

Partner

10/10

Exceptional

07 Jul 2024

Lisa

Lovely staff, food good

We had a family suite which was very nice, clean comfortable and had air conditioning

Friends_and_family Family

10/10

Exceptional

06 May 2024

Neeley

We have just stayed in the Prom Hotel overnight and had a wonderful stay. Staff on arrival really friendly and check was quick and efficient.

We were in the family suite, which was two separate rooms with a small adjoining corridor and lockable door. The rooms were spotlessly clean, beds comfy and quality bedding, however carpets were tired and could do with replacing but hotel itself was lovely and modern. Our breakfast was included in the price and was fantastic. Buffet style, the chef made our toast for us, as I had three young children, super helpful!

Would definitely recommend, and will be returning! ☺️

10/10

Exceptional

06 May 2024

Darren

Lovely hotel, brilliant staff, brilliant breakfast

Leisure Family

10/10

Exceptional

06 Apr 2024

Angela

Highly recommended 👍

Comfortable,wonderful stay. Staff were great, very friendly, food brilliant. We have been more than once and will continue to go back again and again. Highly recommended by me! 👍💕

Friends_and_family Friends

8/10

Excellent

31 Mar 2024

Rod

The hotel was very clean and staff were very attentive,however we stayed in room 110 which was a first door overlooking the beach.unfortunately the music from the bar was quite loud until 12:15.for a 4 star hotel I wouldn’t want this

10/10

Exceptional

15 Jan 2024

Az

Excellent place to stay

Staff friendly and helpful on arrival. Rooms are very comfortable and clean. The restaurant offers good food. Highly recommend

Partner

10/10

Exceptional

03 Jan 2024

Az

Made to feel welcome on arrival, room was spacious and clean. Bathroom was also extremely clean.

Partner

10/10

Exceptional

17 Sep 2023

Jill

Great stay

Absolutely faultless, cleanliness second to none. Service, staff, food all excellent. Great atmosphere and we had a wonderful room and time.

Partner

10/10

Exceptional

30 Aug 2023

Peter

Fantastic Staff

The staff at this hotel are fantastic. Professional, polite, friendly, and happy! They are the greatest asset to The Prom Hotel. Thank you.

Friends_and_family Family

8/10

Excellent

21 Aug 2023

Jubril

Staffs were very helpful, friendly, polite and very smart in their uniforms. Thank you to all the staff and management. An applause for the lady who checked us, she was very tactful.

8/10

Excellent

18 Aug 2023

Lisa

Super location for the pier.

Leisure Family

8/10

Excellent

15 Aug 2023

James

Friendly service

The staff were friendly and helpful. We had a seaview room which was nice but noisy from outside and the bar attached to the hotel. Very convenient location.

Friends_and_family Family

8/10

Excellent

11 Aug 2023

Suet Ying

Everything good, just a little old. Happy to stay

Friends_and_family Family

10/10

Exceptional

30 Jun 2023

Verified traveler

Very good hotel

I was surprised at everything about the hotel how good it was. The staff were extra friendly and nothing too much trouble. What I was surprised about was the attention to detail. Tea served with hot water not many places do that.
The manager or owners need a pat on the back for making this a lovely hotel. Nothing to do with the hotel, WE didn’t like Great Yarmouth very much. SHAME as the hotel was lovely.

Partner

8/10

Excellent

12 Jun 2023

Lindakay

Weekend break.

Good breakfast. Rooms satisfactory.

Friends_and_family Family

10/10

Exceptional

19 May 2023

Daniel

Central to the main town centre

10/10

Exceptional

25 Apr 2023

alexander

Good location and room, restaurant on site, good breakfast

Business Self

10/10

Exceptional

23 Apr 2023

Dale

Excellent Stay at the Prom

Clean spacious front facing room with a small balcony.
The double bed was very comfortable, the ensuite had a choice of bath or shower.
Excellent breakfast served in the morning will definitely stay again when back in Great Yarmouth.

Self

10/10

Exceptional

18 Apr 2023

Verified traveler

Family suite

Nice hotel and perfect location for exploring the town centre, still walkable distance to the pleasure beach.

Family suite was really good and consists of 2x separate rooms (both with key card entry) but doors can be propped open if needed and still has the key card main front door for security.

Only slight downside is the view from both rooms wasn't great.

Excellent bar downstairs and breakfast was one of the best hotel breakfasts we've had.

Friends_and_family Family

10/10

Exceptional

03 Apr 2023

Robert

brilliant hotel

my stay at the prom hotel was brilliant cannot fault it will book again when i go back to great Yarmouth later in the year

Partner

8/10

Excellent

14 Mar 2023

Hazel

Not for a quiet stay

The hotel looks tired from the outside, inside there has been lots of modernisation and was very nice
On check in we were advised that a singer would be in the bar that evening, this started at 8:30 and went on until 12 midnight, Sunday morning 8:30 the pier arcade started playing a loop of loud music, this continued until after breakfast.
The king size bed was small and the mattress uncomfortable,
Staff were friendly and breakfast was very good
Parking may be an issue during your stay
As the hotel is on the front there is associated noise of a busy resort
Overall though a lovely stay

Partner

10/10

Exceptional

06 Mar 2023

Richard

Another good stay

Another good stay at the Prom Hotel

Business

10/10

Exceptional

20 Feb 2023

Andy

Lovely hotel with fantastic staff who made our trip absolutely superb thank you 😊 the ladies in the breakfast room were fabulous so helpful and friendly n

Partner

10/10

Exceptional

10 Oct 2022

Mitchell

Excellent stay

Wonderful stay, aad we only got to stay for one night. Rooms beautifully clean, loads of space for a family. Staff were lovely especially the ladies who did the breakfast in the mornings. Will return in the summer

Friends_and_family Family

10/10

Exceptional

27 Sep 2022

Ian

Top quality hotel

Top quality in all departments but one , the music was excruciatingly awful.

Partner

8/10

Excellent

21 Jul 2022

Tim

Short break

Pleasant hotel well situated in centre of town

Partner

10/10

Exceptional

15 Jul 2022

Chris

Great stay

4th visit to this hotel and as with all previous visits we had a great time. The hotel is extremely clean with exceptionally friendly and helpful staff throughout. Great breakfast.
We will be back

Partner

10/10

Exceptional

24 Jun 2022

Martin

Martin

I was more than happy with it I won’t be staying there again and the staff was extremely friendly.

Self

10/10

Exceptional

01 Jun 2022

Sharon

5 star review

We have stayed here a few times over the years & would not stay anywhere else in Great Yarmouth.
The Prom is brilliant in everywhere. Staff/food first class!
Breakfast waitress Joan, is so hardworking & fantastic with all guests.
She explains everything & is very polite/ bubbly.

Bar staff/waiting staff are all amazing. So friendly happy & welcoming.
We felt so comfortable sitting in the bar.

Food is absolutely lovely, good quality, hot and delicious.

Maids, were very polite & very thorough.

Thank you very much, to every single member of staff at The Prom.
You're all doing a great job!

Partner

10/10

Exceptional

30 May 2022

Mark

An excellent place to stay in Great Yarmouth

A surprising good hotel. Fully deserves its 4 star rating. We stayed for 3 nights bed and breakfast. The room was spotlessly clean, there was a good selection of food on offer for breakfast and all staff were polite and helpful .

Partner

10/10

Exceptional

20 May 2022

Stephen

The Hotel is an older building but you can see that the owners have spent some money updating some facilaties. The bar is great and have a wide selection of drinks and cocktails. The staff were very friendly and helpful. Will happily stay again.

Leisure Friends

10/10

Exceptional

02 May 2022

Mandy

Prom hotel

Fantastic location for a short break. Great price

Partner

10/10

Exceptional

20 Mar 2022

HELEN

All the staff go above and beyond to make you feel welcome from the breakfast staff, Receptionists, and bar staff and including the Hotel manager.
We have been to the Prom before and we were not let down again. Absolutely Beautiful Hotel and well worth a visit, it is so much better than your usual run-of-the-mill budget hotels, that are available nowadays. Thank you for a wonderful weekend.

Leisure Partner

8/10

Excellent

14 Mar 2022

jason

Great weekend away

Nice upgrade to a bigger sea view roo. On arrival..
Nice friendly polite staff bar girls breakfast girls and reception
good offers on food ,cocktails and cinema across the road

Partner

10/10

Exceptional

13 Mar 2022

Jodie

Amazing stay

Amazing hotel, friendly staff and amazing room and the food is to die for ☺️. We will be back

Partner

10/10

Exceptional

28 Feb 2022

Vivienne

Exactly what we booked

Leisure Partner

10/10

Exceptional

22 Feb 2022

Jacob

Staff really friendly and helpful. Room excellent. Close to the beach. Would highly recommend. Very enjoyable stay.

Leisure Partner

10/10

Exceptional

06 Feb 2022

William

Lovely

Very nice experience - first time and really impressed with the comfort and value for money.

Partner

6/10

Pleasant

02 Feb 2022

Debby

Could not get Wifi in my bedroom

Leisure Partner

10/10

Exceptional

22 Nov 2021

Chloe

Highly recommended

Very clean and tidy, welcolming, friendly staff making the stay feel more special. Highly recommended

Partner

10/10

Exceptional

01 Nov 2021

Darren

Friendly staff, clean room, comfortable bed and good food in the restaurant. Will definitely stay again

Partner

8/10

Excellent

15 Oct 2021

David

business trip

One night business stay. Food in the Pub was adequate. good value for money. Breakfast was hot and freshly cooked. Prompt Service.
good standard of decor for a traditional seaside hotel.

Business

10/10

Exceptional

11 Oct 2021

Lynn

Great place to stay

I would recommend this hotel to everyone,
It was extremely clean, lovely breakfast , all staff were really friendly and pleasant

Partner

10/10

Exceptional

09 Oct 2021

Rebecca

Nice Stay

Nice hotel, superior room was very nice, comfy beds and plenty of pillows! Breakfast was very good too.

Friends_and_family Friends

6/10

Pleasant

04 Oct 2021

Francis

Reasonable but expensive.

Arrived Saturday afternoon mid September '21. Parking was an immediate problem; no parking adjacent to hotel, forced to park in one of the beach front car parks and walk to the hotel. Reception friendly, room tidy and clean. Bathroom complete with bath and shower unit over. Elderly citizens may have difficulty in showering as negotationg the high bath side is required.
Breakfast is where we were extremely satisfied. Staff were very friendly and the menu provided a reasonably varied choice. The decor of the breakfast area was excellent. In contrast the area in which we sampled an evening meal; the decor/lighting/tables were not conducive to providing a comfortable atmosphere plus the menu was unimpressive with service so.so.(knife & fork wrapped in a papper serviette).
This hotel is provided with a 4 star rating; in our opinion, would suggest 3 star would be more appropriate. In summary, overall a reasonable hotel (no car parking) however prices seem expensive.

Partner

10/10

Exceptional

25 Sep 2021

Julie

3 day break

Lovely hotel and very comfortable room. Modern and clean bathroom. Breakfast was fantastic as was the service from all the staff. Only downside was no car park but easy and cheap parking close by. Very good value for money

Partner

10/10

Exceptional

19 Sep 2021

Janice

A lovely hotel

Had a lovely birthday surprise stay. The staff very helpful and friendly. The room was spotless and the morning breakfast was amazing. We had a wonderful stay

Partner

2/10

Poor

08 Sep 2021

Michael

Dont use hotels.com

My stay was ok yet hotels .com charged me £230 for 2 rooms yet hotel invoice bill was £188.60 cant find an email address or phone number to complain

Friends_and_family Family

10/10

Exceptional

07 Sep 2021

Tom

I like everything as far as I'm concerned there was nothing to dislike

Leisure Partner

8/10

Excellent

06 Sep 2021

Stephen

Good hotel in a good location

Very happy with our stay the room a little smaller than we are used to but perfectly acceptable very clean and sanitary all aspects of the service was great, breakfast was very good with a good variety of options the staff were all friendly and attentive overall a enjoyable stay

Partner

10/10

Exceptional

04 Sep 2021

Robert

One of the nicest places I have ever stayed.

Partner

8/10

Excellent

01 Sep 2021

Keith

The staff were very good as was the breakfast

Leisure Partner

10/10

Exceptional

31 Aug 2021

Edward

Would definitely stay again.\n

The suite was lovely. Fab bathroom and small but cosy living room. Standard of finish was great. Only slight niggle was bed was very, very firm. Staff were all very friendly.

Partner

10/10

Exceptional

24 Aug 2021

Gary

Great service all round.

Leisure Family

8/10

Excellent

23 Aug 2021

Jamie

Great location

Great hotel, restaurant, bar etc - all in one. Excellent service from check in to check out, with all staff looking professional in hotel attire. Evening meal, before show at pier opposite, was fantastic as was the service. Short walk back, after show, to welcoming bar for late drinks.
Room reflects the age of the building, but was clean, spacious and comfortable with all the usual complimentary drinks/toiletries.
Would definitely consider for an extended break, instead of equally costed caravans nearby.

Partner

10/10

Exceptional

22 Aug 2021

Verified traveler

Very impressed with the cleanliness of the hotel. Breakfast was lovely. Only think lacking was on site parking.

Leisure Partner

8/10

Excellent

18 Aug 2021

Vanessa

Quick Seaside Hol

The hotel staff were really friendly and cheerful. The hotel was fine for a seaside hotel but could do with a couple of upgrades.The hotel was kept clean with daily housekeeping. The hotel was in the perfect location to access the main pier and local amenities.
The breakfast was good with plenty of options. For the price we paid it was very reasonable. We parked for free for the entire stay on Albermarle Road.

Partner