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9.0/10Excellent680 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition8.6/10 8.6
Location10.0/10 10.0
Neighborhood9.8/10 9.8
Amenities8.6/10 8.6
See all ratings- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Windsor Arms Hotel
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for brunch at the hotel's restaurant, Courtyard Cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
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With a stay at Windsor Arms Hotel, you'll be centrally located in Toronto, steps from University of Toronto - St. George Campus and 5 minutes by foot from Royal Ontario Museum.
This luxury hotel is 1.2 mi (2 km) from CF Toronto Eaton Centre and 2 mi (3.3 km) from Metro Toronto Convention Centre. Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LED televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 20
Pet max weight (per pet) in lb is 45
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector
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Optional fees
- Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
- Covered valet parking fee: CAD 60 per night (in/out privileges)
- Pet fee: CAD 50.00 per accommodation, per stay
- Service animals are exempt from fees
- Crib (infant bed) fee: CAD 56.50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Portuguese
Korean
Filipino
English
Italian
French
Spanish
Nearby attractions
Royal Ontario Museum
0.4 km / 0.3 mi
Downtown Yonge
0.4 km / 0.3 mi
CAA Theatre
0.6 km / 0.4 mi
Royal Conservatory of Music
0.6 km / 0.4 mi
Toronto Public Library
0.6 km / 0.4 mi
Bata Shoe Museum
0.9 km / 0.5 mi
Queen's Park
1 km / 0.6 mi
ISKCON Toronto
1.3 km / 0.8 mi
Mount Sinai Hospital
1.5 km / 0.9 mi
The Hospital for Sick Children
1.6 km / 1 mi
Toronto General Hospital
1.6 km / 1 mi
Toronto Metropolitan University
1.6 km / 1 mi
PATH Underground Shopping Mall
1.7 km / 1 mi
Spadina Avenue Shopping District
1.8 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 28
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
Show 17 more facilities & services
- Terrace
- Concierge
- Newspapers
- Luggage room
- Bar
- Restaurant
- Banquet hall
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Sauna
- Steam bath
- Spa treatments
- Breakfast
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
JUNIOR SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE TWO QUEEN BEDSJUNIOR SUITE • TWO QUEEN BEDSJSU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
JUNIOR SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE DELUXE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE GRANDSUITE • GRANDSUI.GD
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
JUNIOR SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityWindsor Arms Hotel
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Windsor Arms Hotel
100
reviews shown
Emain
The Windsor Hotel requires major renovation and upgrade.
One of the two elevators did not work the entire five days I was there. The F&B is very poor and the F&B service none existence.
The concierge was helpful and so was the front desk, but the housekeeping was poor and unreliable.
I would not stay there again unless there would be a major renovation and improvement in housekeeping and F&B.
One of the two elevators did not work the entire five days I was there. The F&B is very poor and the F&B service none existence.
The concierge was helpful and so was the front desk, but the housekeeping was poor and unreliable.
I would not stay there again unless there would be a major renovation and improvement in housekeeping and F&B.
Burgandy
Pool was broken. Saunas were off. Ants in mini fridge. Asked for two extra pillows and they said no. Wanted to purchase al la carte for lunch but only the pre fix menu was offered. Had stayed here before and was very happy. Disappointed this time around.
michelle
Great place to stay. Perfect neighborhood! Quaint restaurants and shops
Callahan
Great place. Don’t hesitate to book
Verified traveler
Everything was great except we had two fifa cups that we got to keep from a restaurant taken from our room and never returned back to us.
David
Classical hotel with lovely features throughout. An excellent option for Bloor St shopping.
David
Hotel is dated rooms need a face lift
David
We enjoyed our stay as usual. That is why we stay at the Windsor Arms. We will book a room there the next time we are staying in Toronto. We have stayed there several times and are always treated as returning friends.
Alex
Beautiful, historic hotel. Staff were extremely friendly and the room was excellent especially given the price compared to other hotels in the area.
The building itself is old and it has characteristics of an old building. Some things show a bit of (aesthetic) wear but are completely clean and functional otherwise.
The continental breakfast was a bit of a disappointment ($19 for coffee, juice, and a selection of about four different pastries) and I'd recommend going to one of the many cafes in the area instead.
The building itself is old and it has characteristics of an old building. Some things show a bit of (aesthetic) wear but are completely clean and functional otherwise.
The continental breakfast was a bit of a disappointment ($19 for coffee, juice, and a selection of about four different pastries) and I'd recommend going to one of the many cafes in the area instead.
Amanda
Fantastic staff and cool vibe. The only thing I would suggest is to clean the carpets in the room but the beds are super comfy.
Brian
The property has a lot of old school character and eclectic elegance, we stayed in a lovely suite. The location is great. Afternoon tea is an amazing experience. However we had dinner at the Gatsby restaurant and it was out of character and awful by any measure. Other reviews report the same. Too bad this drags the whole property down.
Craig
The building is beautiful and well located - and in need of a refresh.
Lacey
Wonderful hotel. Clean room, comfortable beds, lovely staff. Fantastic breakfast. I ordered my eggs over medium (for eggs Benny) and the eggs were cooked to actual perfection (which a lot of restaurants have difficulty with) these eggs were perfect!
I didn’t give a perfect score for maintenance only because there were a few minor things in our room and the pool area that I noticed needed repairing. Great hotel would stay there again!
I didn’t give a perfect score for maintenance only because there were a few minor things in our room and the pool area that I noticed needed repairing. Great hotel would stay there again!
Christine
Elegant and cozy with wonderful amenities but the staff are the true gems of this property! Carol at the front desk, Peter, Valet and doorman, and our porter Mr. T made our stay truly exceptional with next level customer service. We will be back!!!
BLAKE GORDON REID
Room was very nice. Three delicious cookies, All very well done. Great restaurant.
Beverley
Beautiful rooms, lovely bath and shower. Halls were quiet at night. Staff was considerate and friendly. Meals were excellent and we enjoyed our visit in the surrounding neighbourhood.
DAVID
Pool was nice to have. Great location. Large room.
Frank
Only used the pool and it was very nice
Kari
Beautiful hotel, old vintage style. A little run down. Friendly staff.
tom
Lots of character
Deborah
At the Windsor Arms Hotel one might expect Agatha Christie to step out of one of the rooms! This hotel is right out of a page from the Great Gatsby for sure! Our 4th floor junior suite was comfy cozy,clean and very quiet. We didn’t hear a peep from the very loud gathering held in the ballroom on 1 st floor when we returned to our room from a fantastic Lebanese restaurant recommended to us by one of the very friendly and knowledgeable front desk people. Breakfast in the breakfast room was good with great service . Concierge and valet people all very attentive. We were last at this fine old hotel in 1989!It was lovely to see that although it has been renovated not much has changed in its character and that is a good thing!
Brian
breakfast was delicious - service outstanding
Willard M
I enjoyed a delicious omelette one morning and French toast the next. Food was lovely. We had drinks in the bar one night.
Mark
The service was impeccable. The hotel is very well kept and the staff is very friendly. We’ll be back for sure
jasneet
Clean room and friendly staff!
michael
it was a pleasant experience. everything went well
Anuja
A lovely boutique hotel in Yorkville! Service was fantastic, our room was clean and spacious, the free bubbly and cookies, as well as really nice selection of free tea and coffee in the room was a nice touch. The decor is a bit dated, I’m not sure it’s giving luxury the way it maybe used to. But the spa is fantastic - highly recommend! Altogether a nice stay in Toronto!
Scott
Quality hotel with friendly staff and convenient location to downtown Toronto amenities. The nightly cookies were excellent.
Sandra
It’s a gem in the city. We love the charm and afternoon tea is excellent.
David
Beautiful Boutique Hotel.
It is nice to be remembered when we show up for another stay. This was our third.
It is nice to be remembered when we show up for another stay. This was our third.
Sandra
Amazing staff, great breakfast experience too.
Deborah
Prop
Verified traveler
Over washed scratchy towels. Do not disturb is ignored. Shower could use better cleaning. Definitely needed better cleaning of the curtains and had to advise staff of an issue. Cheap hairdryer and was replaced with an even cheaper one. Environment is in good location and quiet. Carpet needs replacing.
Charu
This hotel is well located and quiet.
However, it is not a five star property by any definition. The interiors are tired but worse, my room was dirty. Skirting boards and corners had not been wiped down and had hair stuck on them. The bathroom floor was stained as was the shower. Better to stay less expensive but clean.
However, it is not a five star property by any definition. The interiors are tired but worse, my room was dirty. Skirting boards and corners had not been wiped down and had hair stuck on them. The bathroom floor was stained as was the shower. Better to stay less expensive but clean.
Sophia
Great hotel great service
This is a quaint lovely hotel that caters to their guests
From The Gatsby to The Tea Room it was a wonderful stay
From The Gatsby to The Tea Room it was a wonderful stay
Amanda
Beautiful hotel and wonderful staff.
Verified traveler
Value and sservice lacking
The physical property is fine - BUT the service is very mixed. Ask for them to order a taxi from my room and they did not do it until I came to the lobby - wait meant i nearly missed plane. Breakfast menu was horrible - too complex. no fruit. Delivery of hair dryer and dinner to room were problematic - not owrthy of very high price.
Scott
Will stay here again next time I’m in town
Dorothy
Such a beautiful place to stay. Our room was clean and lovely. I loved the harp in our room and the complimentary champagne. The pool and sauna were gorgeous and empty when we went, which was amazing! Highly recommend.
Brad
Maybe the best hotel I have ever stayed out. The attention to detail was incredible.
Regina
We loved Mo who helped us with everything!
Rabia
We had a lovely stress free stay here.
Joanne
What a great stay. Jake at the front desk was so helpful and knowledgable during our stay, my sister wanted a photo with him before we left! The hotel room was beautiful and the high tea and food at Gatsby was amazing. The service was impeccable. We will be back!
kim
Staff members were very friendly and helpful
Karen
The property was wonderful. Service from the day we made our reservation till check in was perfect. We will definately be back. Thank you so much!!!!
Lea
This was a beautiful place! The rooms were large and lovely. The food was good. The service was impeccable.
Catherine
Had the best stay here!!! It was a beautiful hotel and the customer service was excellent. It’s walking distance to shopping and food. Our kids LOVED the tea room!!!
Tamara
Great location, very interesting hotel, wonderful restaurant, and good food. I'm giving 100 stars for the saltwater pool—amazing! It's one of the best I've used in North America. The water is so warm, making it perfect for cold Toronto nights.
However, the room was not as clean as expected for a five-star hotel. There were dust clumps in the closet, and overall, it didn't have a 'clean' smell. The bathroom could definitely use an update, with an old sink, a cracked countertop, and cracked flooring.However, The shower is good, with strong water pressure.
However, the room was not as clean as expected for a five-star hotel. There were dust clumps in the closet, and overall, it didn't have a 'clean' smell. The bathroom could definitely use an update, with an old sink, a cracked countertop, and cracked flooring.However, The shower is good, with strong water pressure.
David
Both thumbs up, way up!
The staff at the Windsor Arms Hotel were exceptional! They were attentive to all our needs and treated us like family. We can honestly say that it was the best experience! We will be back!
katharina
For the price of this hotel it was not as clean and efficient as cheaper hotels.
Very run down in some areas - carpets full of stains, gross bathroom that needs work (clean cocking, paint etc)
Room service very slow - outrageous prices.
Promised a themed tea party and it not done - again the price was crazy for what we got.
People nice that worked there, especially in the breakfast room.
Very run down in some areas - carpets full of stains, gross bathroom that needs work (clean cocking, paint etc)
Room service very slow - outrageous prices.
Promised a themed tea party and it not done - again the price was crazy for what we got.
People nice that worked there, especially in the breakfast room.
Ashley
The hotel staff was absolutely amazing. We stayed in two different types of rooms. Very clean needs some upgrades/fixes in the junior suite we stayed in. The deluxe suite was in great condition. They added extra touches like complimentary champagne, homemade cookies/macaroons and fresh flowers. Has a cute tea room for breakfast and a Gatsby bar for drinks :) Would recommend.
John
The experience was 5*. I found the British and traditional style quite refreshing from modern hotels. The experience was very, very nice. They had my luggage put in the room. They gave me a tour of the property. It was a small bottle of Prosecco in my room to enjoy. Some cookies were delivered in the evening. I found the entire experience very very, relaxing and sophisticated. I would highly recommend this property.
Marshall
Staff are excellent. The hotel is a small gem. It has a lovely intimacy about it. The rooms are very high quality. The only downside is that if you are looking for a top-flight gym/spa facility, this isn't the place to go. It's a place to go for a quiet romantic stay in the city. Also, the TV package sucks. Does it really cost that much to bring in SportsNet and a higher quality cable service?
Melissa
The property had a very unique eclectic old world charm. The staff was very welcoming and friendly. It’s a hidden gem!
Jennifer
We had a perfect getaway night. Our suite was luxurious and comfy, the staff couldn’t have been kinder or more helpful. What a gem.
june
Everything excellent!
Gregory
Best hotel experience ever
One of the finest hotel stays ever, excellent property, excellent service, great location
Angela
Stayed there celebrating my daughter's wedding at Casa Loma....it was only 8 minutes away... extremely convenient. Staff at front desk very friendly
Lin
Staff was very helpful and kind. Room was very clean and was walkable to the downtown core.
Caitlin
Loved my stay! Friendly staff, beautiful hotel, great location/ centrally located.
Nadia
Great hotel
Timothy
Great location, rooms are large and comfortable. Staff won’t helpful and seem inexperienced.
Ashley
Great place to stay,
Verified traveler
Great hotel within walking distance of restaurants and the city attractions. Attentive staff and lovely room. Highly recommended
John
Friendly staff and service
Perri
Our stay at the Windsor Arms Hotel was even better than I expected. I loved the nostalgia of the building and the decor was spot-on for it. We had high tea in the lovely tea room and the experience was exactly as I had hoped it would be. The luxury brand shopping within walking distance combined with a few Tim Horton's along the way made this U.S. resident enjoy my Canada neighbor all the more! We will return as the service was impeccable. Highly recommend this hotel experience!
Alvin
The rooms were gorgeous, the hotel was lovely, and the jazz Friday night was fun.
Rod
Loved all about it. Randy was great
Robert
Great stay
Lisa
Last minute booking, but it did not disappoint. I would travel to Toronto to just stay here....wonderful property and very beautiful. We had a suite that was beyond spacious for the two of us. Ate at all the restaurants around the area and everything was good. Traffic getting into Toronto was really rough, but this was a nice way to end after a day of travel.
Tim
Stay was great. Coating inside the pool is peeling and could be redone.
Megan
Beautifully presented hotel and helpful and friendly staff.
Janice
Fabulous stay! Excellent staff!
Flora
Amazing hotel, super clean, safe, specious and the staff is very polite. Easy and affordable parking.
Mary Lou
Beautiful hotel with luxury linens. Restaurant served delicious food Staff excellent.
Stephen
Lovely hotel and stay!
Beautiful hotel! The beds were comfortable and rooms were spacious. Convenient to Bloor Street and all the fine shopping there. Lots of dinning choices around the hotel. The staff were friendly and very accommodating. Tea was exceptional. I highly recommend it.
Kim
Beautiful- Yes. Cool and hip - No.
Lovely hotel but a bit old school and stuffy. Really great staff. Lovely room. Fantastic location if you like luxury shopping and great restaurants. But if you’re looking for a cool hip place this isn’t it. It brings me back to hotels of days gone by. It’s clean and well kept but feels like the interior design decisions were all made a few decades ago. Well executed but definitely very old school.
Suzanne
This property has character! The oversized rooms were tastefully decorated, and staff were super friendly.
Patty
This is such a beautiful hotel! I had the best French toast for breakfast that I have ever had. The room is clean and so spacious and luxurious. Highly recommend. 10 out of 10!
Christopher
Excellent staff. Fun property!
Andrew
Great hotel and location, great service and magnificent rooms
Bradley
Hotel is in dire need of a refresh. First room I stayed in was nothing less than seedy and generally run down. However, the front desk staff moved me to a lovely one bedroom suite that was, at least, in descent shape. Staff were all excellent and can’t be faulted for anything - they are the bright spot in a hotel that is definitely showing its age.
teresa
The old world charm of a truly boutique hotel is rapidly disappearing, the Windsor Arms never disappoints. Kudos to the warm efficient staff for making yet another stay memorable.
Ashley
Old hotel, needs some improvements.
Allen
Very friendly staff very attentive
Lindsay
We stayed here for my wedding weekend and it was a very nice experience.
Mardi
Loved all of it. Would have preferred a Ladies Bathroom on the main level, but certainly understand why it isn't feasible.
Margaret
Great service at the front desk and more than enough space to accommodate us. The pool was especially popular with the kids.
David
Boutique bueaty!
It's still my favourite Toronto hotel. The near Yorkvile ideal location is perfect for me. Terrific staff.
Marilyn
Intimate
Roberta
I like the old clubby feel of this place. It’s kind of dated and that suits me just fine, super comfortable and private.
Diane
The dining room/bar is brilliant, full of stunning private nooks and small rooms in plush green leather, tapestry and velvet wing chairs and booth seats, each room beautifully decorated with period ink drawings and splashy modern paintings of royalty, a library of antique books, and cushy bar areas for a drink. A cosy spot to relax after a day in town.
James
Sent a request for early checkin in 5 days in advance. Never answered. When I arrived early, my room was not ready. When “ready” I used the toilet, and noted long dark hair on the toilet seat, and the seat would not stay up. I have short white hair.
Terrence
Great hotel in great neighborhood
Beautiful older hotel with exceptional service. Large, spacious suite with plenty of room for four of us. Everyone at the Windsor Arms was extremely nice and helpful. Pleasant pool and spa. Excellent location in a vibrant neighborhood with lots of good restaurants and shopping within walking distance. I would 100% stay here again.
Carol
Like: Large suites, quiet, professional and helpful staff
Room for improvement: Tired decor/outdated, shower head too high, bathroom too small (no need for huge tub) and not modern, no free water provided in room and no tea available in room.
Room for improvement: Tired decor/outdated, shower head too high, bathroom too small (no need for huge tub) and not modern, no free water provided in room and no tea available in room.
Carol
Large comfortable suites
Deborah
Beautiful property offering high tea and spa facilities. Also included was a turn down service and plate of cookies before bedtime. Minor negatives were some signs of wear and no personal iquor permitted in rooms.
Ed
Gym is mediocre, to say the least
Barry
Great location - but hotel needs updating. Climate control system does not work in the room and you can't decide your own comfort level. No compensation was offered for this.
Robert
The Windsor Arms Hotel is tucked into a quiet street in the center of the shopping district making it a serene hub for anything we wanted to do in Toronto. We could have happily spent a day just enjoying the hotel itself: Gatsby's restaurant, the spa, High Tea. Service was friendly, speedy and efficient. The room was spacious and comfy. It is like a hotel from decades ago when style and comfort mattered.
Location & surroundings
Windsor Arms Hotel
18 Saint Thomas St, Toronto, Canada
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Windsor Arms Hotel
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