Name: Madison Manor Boutique Hotel
Address: 20 Madison Avenue, Downtown, M5R 2S1, CA

10/10

Exceptional

23 Jul 2026

Elsa

The room was super cute and the staff member at the front desk was really accommodating and lovely. Would def recommend.

10/10

Exceptional

22 Jul 2026

Rob

Great boutique style hotel

10/10

Exceptional

20 Jul 2026

Robert

This is hands down the best place to stay in Toronto ! I loved everything about it. You will not regret it. The staff was so helpful, even while the World Cup final was on I highly recommend staying here I will be back again soon for sure :)

Friends

6/10

Pleasant

18 Jul 2026

Damon

Very affordable. Parking is cheap. Good location.

Self

8/10

Excellent

18 Jul 2026

Diane

It was interesting. I loved the historic feel.

Partner

10/10

Exceptional

17 Jul 2026

John

Great location. Clean. Good size room. Helpful staff.

Self

10/10

Exceptional

15 Jul 2026

Donald

We loved the age and charm of the old home!

Partner

6/10

Pleasant

12 Jul 2026

Jane

Friendly staff
Nice building
Very conveniently located right next to subway and amenities.
Lots of food places in the area open until
2 am
Room had a slight smell of stale cigarette smoke.
Toilet flush was very weak that I didn’t dare use the toilet.
Poor internet connection
Front desk staff not conveniently accessible.
Unlikely I’ll stay here again.

Self

10/10

Exceptional

12 Jul 2026

Rafael

Easy parking for a downtown hotel

Partner

10/10

Exceptional

06 Jul 2026

James

Loved everything about this place!

10/10

Exceptional

02 Jul 2026

Noel

It’s easy to give a good review when all goes well but when there’s problems can the staff handle it. In our case the staff made the difference between a disaster and an excellent experience. During our stay Toronto was in the middle of a heatwave and in the middle of the night our air conditioner stopped working, it became so uncomfortable that we couldn’t sleep. We contacted the management first thing in the morning, within 35 minutes they moved us to an upgraded room and helped with the move. Outstanding service, thank you. This boutique hotel is perfectly located, clean and has wonderful character. Highly recommended.

Partner

10/10

Exceptional

02 Jul 2026

Peter

Older historic building in a nice quiet neighborhood, although there is construction during the day on a high rise across the street towards the corner. Not an issue for me since I wasn't there to just to hang out in the room anyway. VERY convenient for visiting the Ontario Royal Museum. Would stay there again and recommend for others travelling solo or with another, but probably not for families.

Self

8/10

Excellent

01 Jul 2026

ian

Bien situé dans un quartier animé, mais pas toujours propre à certains endroits dont le ventilateur de plafond. Mais personnel très gentil!

En aucun cas ne loué cette chambre un vendredi ou samedi, le pub à côté vois empêchera de dormir jusqu'à 4h du matin, mais tranquille le reste de la semaine.

Partner

10/10

Exceptional

01 Jul 2026

Martha

The room was clean and spacious and convenient parking right behind the hotel. It was next to a pub that was packed on a Tuesday evening! We will definitely return.

Partner

2/10

Poor

01 Jul 2026

Sarah

Huge disappointment. The photos depict a charming establishment.
It's an absolute dive. Photos don't show how tired & dumpy it is in reality. Our room was a \"deluxe\" room. When we opened the door, there isn't the usual clearance to actually open the door, so it hits a wall and springs back at you - watch your face! The shower didn't drain, there's no toilet paper holder (it's just randomly sitting by the sink/on the toilet tank), the flusher buttons kept popping out of place, & the toilet ended up unflushable, the safe didn't work (concerning b/c when you look at the door's locking mechanism, looks like there's been attempts to pry it open), the bedding is NOISY!! No idea what sort of mattress pad they use, but it makes a sort of loud squeaking noise when you move.
The furniture has seen better days, looks like it got picked up off the side of the road. We called down about the safe, the receptionist said she'd send someone up. We waited, & waited. Finally we left (with our valuables) & headed for dinner. Nobody fixed the safe. I got zero sleep, due to the noisy mattress protector.
We booked 3 nights, total. We did not expect the Savoy, but it was just TERRIBLE. The next day, we asked to check out. The receptionist was nice (only positive thing I can say), said we'd have to still pay for the 1st night at a significantly higher rate, but we were off the hook for the other 2. We booked at The Yorkville Royal Sonesta, HEAVEN!! 2 nights, more amenities, less cost.

Partner

8/10

Excellent

28 Jun 2026

Deborah

We almost weren’t able to stay. We didn’t have a credit card to use and you would not except a Canadian debit Visa. Fortunately we had a US debit visa , this one was excepted. I don’t know how the US one worked and Canadian one didn’t . Exactly the same type of card but different country. Go figure

Partner

4/10

Poor

28 Jun 2026

Shabnam

Parking was easy and reasonably priced ($16 from 12 PM to 6 PM).
However, the check-in process was very frustrating. You had to go to the building next to the hotel, which was extremely crowded. It was difficult to even get inside, and no one answered the phone when we called.
The room was clean and had a charming vintage style. Unfortunately, there was a bar/disco nearby, and the noise was extremely loud until 4:00 AM, making it almost impossible to get a good night’s sleep.all staff is friendly .

Family

6/10

Pleasant

16 Jun 2026

Catherine

This is a “hotel” in a questionable neighborhood near to the University of Toronto. The are has a lot of homeless and is dirty. The hotel is a converted Victorian house and therefore has quirks. Everything is old, run down, and shabby (carpet, beds, fixtures, etc). The A/C works well and there is plenty of hot water. If you have ANY mobility issues, do not come here. There are stairs everywhere and is impossible to navigate. Check in was strange. You have to go upstairs to the bar to find the front desk attendant. It’s not in the same building as the hotel. The bar is quite noisy so be prepared for that if you have a room facing the bar. The good thing is that you are just a few feet from the TTC and within long walking distance to the ROM and the high end area (think Louis Vuitton). Would I stay here again? No.

Self

10/10

Exceptional

15 Jun 2026

Andrea

overall a good location.

Partner

10/10

Exceptional

14 Jun 2026

rudi

Un voisinage treeesss bruyant musique très forte jusqu'au petite heures du matin....sinon très bien situé près du tramway je recommande.

Partner

6/10

Pleasant

14 Jun 2026

Jocelyne

Room was clean. Comfortable no ice mmachine functioning but the front desk were nice enough to bring onein

Partner

6/10

Pleasant

12 Jun 2026

leslie

Replace outdoor carpeting on outdoor stairs. They are libellous.
Our room was disappointingly small and tight.

Partner

2/10

Poor

10 Jun 2026

Jenny

I got rushes.

Partner

4/10

Poor

06 Jun 2026

Alfredo

The location is amazing and in a safe area within walking distance of restaurants, pharmacies, etc. The staff was also extremely nice and helpful so props for them!
Room however was very disappointing. Carpet was dirty and the place just had an unclean air to it. The bar next door is very loud as other reviews have pointed out. Would only recommend for very young travelers who don’t mind the loud noises and the subpar cleanliness.

Partner

8/10

Excellent

04 Jun 2026

Kathryn

Lovely comfortable room with a gas fireplace and small fridge and kitchen sink. Staff were friendly. But there was no hot water for the first 24 hours. I phoned reception in the evening to let them know there was no hot water and there was still none in the morning so I had a freezing cold shower! Also, the wifi didn’t seem to work. When connected, still showed as offline.

Self

10/10

Exceptional

02 Jun 2026

Amy

Such a great location and cute feel of the building. Everything one needs to enjoy Toronto.

Partner

8/10

Excellent

30 May 2026

Olsen

Very cool historic building! Shower needs an update/deep cleaning

Partner

6/10

Pleasant

28 May 2026

Joy and Vic

Historical architecture. Close to Queen’s Park. No mini fridge. Not wheelchair or walker accessible. Very small rooms.

Friends

8/10

Excellent

28 May 2026

Jonathan

The Madison is a quirky and lovely old building. Our room was immaculate - only problem was toooooo many stairs! As others have said, people around the building were noisy at night, but we were prepared and it didn't interfere with a very good nights sleep!

Partner

4/10

Poor

27 May 2026

Cheryl

affordable parking near by

Partner

8/10

Excellent

25 May 2026

COLIN

great location and value

Self

10/10

Exceptional

24 May 2026

Jason

Found it to be a great location to hop on the subway to get around. Easy walking to a couple museums and restaurants. Room was perfect for a couple and liked that the pub was next door for a bite and a beverage. We enjoyed our stay at the Manor.

Partner

4/10

Poor

24 May 2026

Mary

Check in was somewhat challenging as the desk is not well staffed. We were in the bar waiting to check in and were asked to move as there was a “private” event. It was pouring outside. They promote a continental breakfast - nothing, and once again no front desk staff.

Family

8/10

Excellent

24 May 2026

Milad

It’s a very interesting old-style hotel. The manager was very kind and changed our room to a suite because the AC had not been hooked up. The interior design is very beautiful. As a boutique hotel, it’s worth staying here. Note that there is no elevator, so keep that in mind if you have heavy luggage.

Partner

4/10

Poor

22 May 2026

Mysti

First I'll list the good: centraly located to TONS of food choices, walking distance to public transportation, very clean room with gorgeous older furniture and our favorite part - our room had a balcony. They allowed us early check in which was a huge help! The restaurant food was amazing.

Now let's talk about the major flaws.... Number one unforgivable item - we asked to turn on the AC in our room and I quote \"the owner hasn't turned on the building AC yet, so you're SOL for now\". I'm a 47yr old woman going through menopause, I hope you (the genius that made this ruling) get stuck barefoot in a minefield of Legos and have to step on each one!
Other issues - no breakfast on site until after 11am, the bed felt like an air mattress, you kinda had to throw yourself on towards the middle and hope you didn't roll off or bounce the other person out of the bed. Lovely hot water in the shower but zero pressure.

Warning - this place is next to some frat houses and across from an elementary school. Oh and there's construction right across also. All of these were fine with us, but just a heads up if you are looking for a quiet location, this is not it

Our stay was not horrible but I will not be back and I would not recommend to family or friends.

Partner

10/10

Exceptional

21 May 2026

Johanna

We enjoyed our stay at the Madison very much. The room was spacious with lots of windows and a fireplace. The bed was very comfortable, but they do need some thinner pillows for those of us who prefer them.
The location in the Annex was perfect as our functions were in Yorkville.
We ate at the pub both nights and enjoyed the calamari. Service in the pub was exceptional.
Parking was right behind the building, and we could park the car in the driveway for loading and unloading.
We were woken up at 1:15 in the morning by the music from the fraternity next door, but it did not last long and we were able to go back to sleep.
I would certainly book here again if I return to Toronto.

Partner

4/10

Poor

20 May 2026

Alexey

too cold, heat not working
student bar nearby, noisy night

Friends

10/10

Exceptional

19 May 2026

Peter

Yes

Family_with_children

6/10

Pleasant

12 May 2026

Karen

This is a charming old house. However, our room was very small and pretty tired-looking. There were a lot of steps—don’t stay here if you have any mobility issues. Judging by the fact that there were 2 fans in our room, I’ll bet they don’t have AC either. The woman at the front desk was charming and helpful, and the location near the centre of town, and the subway, was good.

Friends

4/10

Poor

12 May 2026

Marianne

There was no heat in the rooms so I needed two blankets and two comforters. The floor in one of the bathrooms was in need of repair. It was very noisy especially in the basement room. I was able to change room for the last night. The staff is not available all day, so you need to call or go to the pub next door if your key or your heating does not work. The carpets outside and in the hallways are old and dirty, especially in the basement rooms. There was a microwave in one of the rooms but no dishes nor cutlery. There is a nearby cafeteria for meals but I had to find it in my own since the pub restaurant only opens at 11:00 for breakfast. It should not be called a Boutique Hotel. The only good thing is the location close to museums, stores, restaurants and subway.

Self

4/10

Poor

12 May 2026

Jacques

yes ok but there were steps to use with walking chair
tv mostly in foreign languages India no connection before 9h00 on arrival the desk was closed 75.$ deposit ofsecurity
in the room no water no milk no sugar but a good coffee maker i believe that the place should not be calles a hotel but a PUB care jb

Friends

4/10

Poor

10 May 2026

Jeffery

The good: Nice location. Close to everything.
The not so good:
Parking situation was complicated and pricey.
The room never cooled down lower 73 degrees.
Hotel is next to a Bar, it’s super loud until 2 am, then at least another hour for the staff to clean up.
It’s also located right next to Fraternity Row. Parties were happening all night long, as well.
If you a heavy sleeper, this would be fine. I certainly expected more for the price we paid.

Friends_and_family Family

8/10

Excellent

10 May 2026

Amanda

The room was tiny, but very clean and comfortable. The staff were very friendly and check-in was easy. The only downside was obviously the noise from the pub which I expected, and the street parking is permit only at night, which is not clearly stated.

10/10

Exceptional

09 May 2026

Nicholas

Convenient access to streetcars and two different subway lines. Plenty of options for food and activities within a short walk, including the Royal Ontario Museum! The room was clean, large, and in a beautiful classic style. The hotel pub is a lively spot, with one of the best chess clubs in Toronto on Wednesday evenings. Light sleepers may be annoyed by all the young people partying outside on weekend nights, but that wasn't a problem for us.

Partner

6/10

Pleasant

09 May 2026

Donna

The location is next to frat houses, we had a spotlight shining into our window all night. I would highly recommend an eye mask. The noise level wasn’t too bad considering the location. The room and hotel are very clean. The rooms are very dated but there is a lot of character throughout the hotel. Parking is very convenient and directly behind the hotel. Beds were not very comfortable. Price was excellent!

8/10

Excellent

09 May 2026

Tatjana

Everything is great re cleanliness if beds, bathrooms etc. but the place needs to get rid of the carpeting in the rooms. Excellent location, cant be beat.

Business Self

8/10

Excellent

05 May 2026

Blair

no need for air conditionning, parking was ok on the street,

Self

8/10

Excellent

05 May 2026

Jan

Excellent location to subway, only noisy with the underground subway!!

Friends

10/10

Exceptional

04 May 2026

Nigel

More information about parking would have been useful but this is an excellent place to stay

Self

6/10

Pleasant

03 May 2026

Jeff

Be prepared for noise at night with the pub on one side and a frat house on the other. We were on the fourth floor and our room was nice. Note that there is no elevator. The desk people were very friendly and helpful.

Partner

8/10

Excellent

02 May 2026

Gordon

The location is very good for walking to many amenities. The staff were excellent in dealing with a bit of confusion with booking.

Self

10/10

Exceptional

01 May 2026

Eleanore

This is everything a big hotel isn't. It has everything I needed for a comfortable stay with none of the fancy extras I would never use. My room was huge, a little quirky, quiet enough given its location, safe, friendly, and near to lots of the things I came to see or easily accessible from it. Depending on the room, it does require a tolerance for stairs as there is no elevator.

Self

6/10

Pleasant

25 Apr 2026

Logan

Clean room, no hand soap at first, small, uncomfortable bed. Great location

Partner

6/10

Pleasant

22 Apr 2026

Krista

Unfortunately we didn’t read the fine print. The bed was very uncomfortable, the room was not clean, no one was there for check in - the pub manager is your front of desk . The building is connected to a 4 floor party hub for university students so the earplugs in the bathroom came in handy. We made the best of it but not our jam.

Partner

8/10

Excellent

16 Apr 2026

Monica

Excellent location. Beautiful old house. I felt very safe even though we were in central Toronto. Lots of good restaurants and other amenities around. I ended up in a room in the basement and I could feel/hear the subway going underneath or very nearby on a regular basis. Streetcars after subway hours. It didn't bother me too much, but I did have to wear ear plugs. I think that is the only negative in this great budget friendly hotel.

Self

10/10

Exceptional

13 Apr 2026

Julie

Simple hotel room. Great location. Much cheaper than other Toronto hotels. I always stay there when I travel to Toronto to collaborate with colleagues at UofT

8/10

Excellent

13 Apr 2026

Lori

Clean room, comfortable bed, not ordinary

Friends

2/10

Poor

12 Apr 2026

Derek

without adoubt this was the worst experience ever checking into a hotel or its location. We were not able to get into our room. They sent us around back to park and told us the back door would be open. It was quite a distance we had all our luggage and we knocked and knocked. We called the front desk. We called the bar... No one would let us in. We literally were surrounded by kids drunk taunting us while holding luggage. We got in the car and escaped. It was a very scary situation. I need to get a refund. This was absolutely not a place to stay. It’s located next to a frat house and an extremely busy multilevel kids bar is attached. It is shockingly, dangerous and noisy and add to the fact we could not even get into our room we had to go to another hotel in the middle of the night. It was horrific.

Business

8/10

Excellent

12 Apr 2026

Janice

The room is a bit noisy due to its proximity to the pub next door and has loud music playing until the wee hours of the morning.

Partner

10/10

Exceptional

10 Apr 2026

Andrea

not applicable

4/10

Poor

09 Apr 2026

Attila

I have given a room 101 which is half below the ground level, where even daylight was very poor.
Housekeeping was awful My towels were changed as I want them to change the next day..

There was a big noise coming from I guess compressor of the HVAC system all night long the noise was in the room.

I was told that that is full and no change of room can be possible.

I agreed for this hotel since my daughter was living very close to the hotel therefore not much choice was in the area but my last three days of reservation I couldn’t bear to stand anymore.

I regret to say that this hotel should not be counted as a boutique.

On my day of 10 days I paid Hotels.com the total fee in advance to compensate my claims I am now expecting a part of my payment (of 10 days) to be reimbursed my credit card.

Thank you

Self

10/10

Exceptional

06 Apr 2026

Amber

I won’t stay anywhere else. Love this property, I’m a repeat customer and can’t wait to go back.
Love the bar attached and enjoy the staff as well.
Jackson is great!

Friends

10/10

Exceptional

04 Apr 2026

Lucy

Clean, good location, quiet

Partner

8/10

Excellent

04 Apr 2026

Kolbie

This is a great location. You’re close to the subway and get anywhere you need to easily. The staff was great. The only thing that wasn’t ideal was the WiFi (plan to bring your own hotspot) but aside from that we had a great stay.

Family

8/10

Excellent

02 Apr 2026

viktoriya

nice, clean rooms. great location, easy parking behind the building. only thing is you are right by the frat houses which get super loud over the weekends, their favorite bar is the pub that's connected to this hotel. but whatever, we're not super fancy and dealt with it. just something to note if you have young kids or really need your sleep lol

Partner

10/10

Exceptional

01 Apr 2026

Rose

I loved feeling like a resident of Toronto. I walked up the front steps to my “ home “ for the week. I had a front street view and there is no shortage of activity beside the famous Maddy’s Pub. I needed to be close to U of T campus and the Royal Conservatory of Music. Price was right.

Self

10/10

Exceptional

31 Mar 2026

Chris

Great place to stay. Will be back.

Family

8/10

Excellent

31 Mar 2026

David

Nice room. very clean, nice size.

Partner

6/10

Pleasant

30 Mar 2026

Mayfair

Location is good. I arrived at 9:30 am to drop off my luggage, but there was nobody onsite to let me in. I called several times, but no-one answered the phone. The TV was not working most of the time. No elevator up to third floor, but luckily a kind man there offered to help. WiFi worked.

Self

6/10

Pleasant

28 Mar 2026

Yuyan

clean but noisy

Friends

8/10

Excellent

26 Mar 2026

Chris

Great midtown location. Lots of character at the Madison.

Self

10/10

Exceptional

25 Mar 2026

Drayden

Quaint little hotel, really central, kinda kitschy, affordable.

Self

10/10

Exceptional

22 Mar 2026

Amelie

Room was super clean and spacious, staff were so helpful, great location, I would go back anyday! My only comment was that the wifi was sometimes slow and would randomly stop working but everything else was fabulous!

Self

10/10

Exceptional

22 Mar 2026

Larissa

Clean room. Great staff.

Self

10/10

Exceptional

20 Mar 2026

Christopher

It’s an old mansion. Clean but dated. Veery cool place. Huge room with fire place. Enjoyed my stay. Been there before. In summer the pub next door can be a bit noisy.

Partner

10/10

Exceptional

20 Mar 2026

Angela

It is a great place to stay in Toronto. Close to the university.

Partner

8/10

Excellent

19 Mar 2026

David

Stayed for 1 night for Uof T Eng Skule Nite at Hart House Theatre and after event at the Duke of York. Staff was accomodating (early checkin), room clean, nice towels, bed comfortable, heating good, low noise level (at least for my stay, although they provided ear protectors in bathroom). Easy access with proximity access cards. WiFi good for streaming, although it did drop out once for a short period. Short walk to UofT St. George Campus and St. George Subway station. Easy to get around downtown if you get a Presto transit card. I came in on VIA Rail at Union Station, so easy to travel between Union Station and the Madison. Friendly Pub where checkin is located is next door, and serves good breakfast and pub grub (beers on tap, wine liqor, etc.). It's not \"fancy\", but a a good *** hotel at a reasonable price in a convenient downtown location.

Self

10/10

Exceptional

15 Mar 2026

Lisa

Very clean. Spacious. Cozy. Great downtown location

Partner

2/10

Poor

11 Mar 2026

Sian

I stayed for one night and almost left in the middle of the night. The room was 84 degrees. I tried to turn down the heating but could not. I closed the vents but it made no difference The windows opened onto a driveway full of garbage , old mattresses etc . I did not feel safe with it open. Did not get much sleep .The property is very tired. The toilet / sink and bed were clean. Other areas were not . Under the bed behind drawers very dirty. Doors, blinds etc.

Self

10/10

Exceptional

07 Mar 2026

Roseline

Excelente todo limpio , súper céntrico la ciudad , una tranquilidad súper agradable, cuenta con un Restaurante, y a una cuadra de la Estación Subway, recomiendo este Hotel 5 estrella.

10/10

Exceptional

05 Mar 2026

Kyle

All good

Family

8/10

Excellent

04 Mar 2026

Karen

Excellent location for getting around town or visiting uofT departments. Can get loud when the bars let out, but that’s short-lived.

10/10

Exceptional

03 Mar 2026

Diane

Location was ok. Lots of frat houses in the area which brings the property down as there is lots of people around.

6/10

Pleasant

01 Mar 2026

Kiara

This was a good place to stay for what we needed given that we were out of the room most of the day. It was located close to trains and subway stations to get downtown easily. I didn’t see it mentioned prior to booking but due to the location it is a louder area. The attached pub plays music Friday and Saturday until 2am and you will hear the students and pub goers until they leave for the night. Beyond the noise the place was clean and had what we needed for a 2 night stay. Friendly staff at check in and it was a smooth process.

Partner

10/10

Exceptional

28 Feb 2026

Samir

clean room, good staff, amenities

Self

4/10

Poor

26 Feb 2026

Lara

The hotel is a converted old house and feels like a frat house in terms of cond

10/10

Exceptional

26 Feb 2026

Marita

I had a great stay at the Madison Manor. The re

6/10

Pleasant

25 Feb 2026

Bill

It was ok…eclectic..no sharp edges..everything well rounded… towels great

8/10

Excellent

25 Feb 2026

Daniel

Great location

8/10

Excellent

23 Feb 2026

Jonathan

clean and easy

10/10

Exceptional

22 Feb 2026

Tyler

Room was clean. Staff was curious.

Family_with_children

8/10

Excellent

22 Feb 2026

Randy

Noisy and very hot in the room. Only got one coffee pod per day. And we had to ask for more twice. Good location. Room was average, old building.

10/10

Exceptional

20 Feb 2026

Deborah

Had a great stay. Old but clean. Nice bathroom. Just a little noisy but great location.

Self

8/10

Excellent

19 Feb 2026

Ken

Interesting property, well developed and in keeping with original architecture

Partner

10/10

Exceptional

16 Feb 2026

Jonathan

Nice and clean!!

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Heather

Room was clean. Staff was friendly and helpful. Great location. The room could use curtains for block out light.

Leisure Family

4/10

Poor

16 Feb 2026

Nieva

Everything was clean and staff were friendly, however being on the top floor made the room VERY warm— 78-80 degrees, and the thermostat did not help. We slept with the window open to bring it down to about 70, however being right above the alley next to the pub was quite noisy all night.

Leisure Partner

10/10

Exceptional

14 Feb 2026

christopher

Great location, room was spacious.

Leisure Self

2/10

Poor

13 Feb 2026

Nghia

there were bed bugs in my room. i was moved to another room but no accommodations for the issue. i reached to get a reimbursement but no reply. covered in bites and had to cover my own expenses to get rid of the bed bugs.

Business Self

8/10

Excellent

09 Feb 2026

Brenda

Very walkable location. The facilities are a bit dated but clean and the staff very helpful

Leisure