Toronto Rooms and Suites

2/10

Poor

07 Aug 2026

Mike

Stay away. Not at all what it looks like online.

Partner

10/10

Exceptional

06 Aug 2026

Christian

Clean, quiet - we were satisfied with the room. Would stay again :)

8/10

Excellent

28 Jul 2026

Dani

The stay was for one night to have somewhere safe to stay after a night out. I booked for three people but there were only enough bedding/pillows and towels for two people. The room was simple and clean, the bathroom was tiny and the shower needs a lip. The security in the building was very spirited in his duties to meet us at the door upon returning from a night out to admonish grown woman for speaking too loudly on the way to our room then following us and standing outside the door l, aggravating the situation. Being old ladies, we know a sad

8/10

Excellent

27 Jul 2026

Katherine

This was great for the price and location. Getting in touch with the staff was a bit difficult. I strongly recommend if one wants to stay close to downtown and in Chinatown/Kensington Market in particular. Easy to get on transit.

6/10

Pleasant

21 Jul 2026

Steven

There was a bug in the bed. Housekeeping was supposed to happen on the 3rd night of my stay but nobody came so I had to reuse the same towels for 4 nights.

No handsoap to wash hands so I had to body wash.

Self

8/10

Excellent

19 Jun 2026

Lucie

Très petite chambre comme fenêtre c’est un puit de lumière il n’y a pas de personnel tout se passe par message texte

Partner

10/10

Exceptional

15 Jun 2026

Aydan

Rooms were very clean and sell stocked with supplies needed. Secure building and very helpful staff. It was my first time booking a room so I had lots of questions. The staff answered all of them without delay. I will be booking with them in the future.

Friends

8/10

Excellent

14 Jun 2026

Zoran

Everything was OK.

Family

10/10

Exceptional

11 Jun 2026

Crystal

Clean , quiet place right with so many shops near by .. no cups or anything like like but a great place and location. Will definitely stay again.

Self

10/10

Exceptional

10 Jun 2026

Sarah

This was a great location for starting a trip around the GTA! Very clean and very comfortable.

Self

8/10

Excellent

03 Jun 2026

Mae

The room was a bit small but everything we needed was there

Partner

8/10

Excellent

01 Jun 2026

Pierre

The entrance of this compact accommodation building is a bit hard to find (due to very narrow shop front, right above a fried chicken place)
but well located near a lot of eateries, and a great Blues Bar (Grossman) around the block.

Clean functional rooms but quite basic with no frills.
Communication with the host was very good as they were very responsive!

Partner

2/10

Poor

01 Jun 2026

Ashok

Room was tiny and no other facilities inside the hotel. It’s not a hotel it’s like a hostel.its too expensive according to facilities provided by the owner,There was no kitchen area where i could make a tea or coffee .It completely wasting of money .i would never recommend this place to anyone

Self

6/10

Pleasant

29 May 2026

Louise

I’d all you want is bed, tv and shower. This is for you. Extremely small and no coffee machine etc. they did have a small fridge and one chair. Was all we really needed in the end to sleep as we were out most of the time.

Partner

6/10

Pleasant

22 May 2026

Ramsay

Clean and nicely-decorated room with everything we needed, including a comfy bed. However, the windows looked onto the street and the curtains were sheer so it was bright all night. Bring an eye mask and earplugs.

Also, make sure you email your ID and damage deposit ahead of time in order to get the keypad code, or you'll be locked out, since there's no front desk. The help line number is easy to text, though, if you get stuck, and they were quick and helpful.

Friends

10/10

Exceptional

03 May 2026

Haydee

Clean and cozy

Partner

4/10

Poor

01 May 2026

Theodora

No staff on site. You must etransfer the deposit instead of using a credit card. Pieces of furniture in our room were broken. No Windows in our room, just a sky light above the bed with no covering. One very flat pillow each.
One step up from a hostel I guess.

Partner

10/10

Exceptional

30 Apr 2026

Pearse

Was nice most places were walking distance.

Self

8/10

Excellent

28 Apr 2026

Thirugnanam

Near and clean

Friends

10/10

Exceptional

26 Apr 2026

Taylor William

Perfect if you’re looking for a place to keep your stuff, sleep and shower. This being in the heart of downtown you are walking distance to most things and won’t be spending a lot of time in the room.

Self

10/10

Exceptional

24 Apr 2026

Nichole

Enjoyed my stay hiding gem in China town I will book again

Self

4/10

Poor

22 Apr 2026

junya

I wasn’t able to access the deposit site due to the lack of Wi-Fi, which caused a delay during check-in.

Self

10/10

Exceptional

21 Apr 2026

Alex

Was in an incredible location and so affordable for where it is in the city. Clean room and the people running it have been great to work with

10/10

Exceptional

20 Apr 2026

Janine

Easy to find. Excellent food choices around.

Self

2/10

Poor

18 Apr 2026

Nathalie

BEWARE!!!! Read the fine print and be ready to bend to the will of whoever runs this place, on demand. TERRIBLE customer service. I would never recommend this place to anyone.

Self

10/10

Exceptional

18 Apr 2026

Medhat

Super easy check in, location is conveniently located near restaurants and easily accessible with public transportation

Self

2/10

Poor

11 Apr 2026

BriAnna

Room was filthy hair on bed still, dirty floor and stains on towels. Not to mention i was receiving noise complaints at 8pm and i wasn’t even in my room? I came back to see another guest putting her ear up to doors… HIGHLY DONT RECOMMEND

Partner

10/10

Exceptional

01 Apr 2026

Jason

Stay was good, room was adequate.

10/10

Exceptional

19 Mar 2026

José

All ok

Friends

10/10

Exceptional

08 Mar 2026

Brandon

Great place for great value in chinatown

Self

10/10

Exceptional

07 Mar 2026

Patricia

Surprisingly but pleasantly quiet. Beautiful room and bath, self controlled heat pump, tv and all kinds of shops and cuisine available immediately

Self

8/10

Excellent

07 Mar 2026

serena

it was nice n cool when we got in , it was in a good area chinatown is really cute and easy ish access to the subway it wasn’t terrible to walk and it was quite clean and redone so it was quite modern n pretty it was a really nice little hotel

8/10

Excellent

07 Mar 2026

Laurenz

Clean floors, sheets, bathroom, towels. Higher-up ledges were super dusty, some corners had dust. Window didn’t stay open. Battery cover on ac remote didn’t hold. HVAC didn’t seem to respond to remote input, except for on/off. Door hardware was crooked and not tight. Tiny window is great, but didn’t stay open, had to prop it up with a rolled-up washing rag . These are normal maintenance items that are generally forgivable and can easily be lived with. Small attention to details like this would make a difference. Generally, I was comfortable and pleased with bed mattress quality, nicely appointed bathroom/shower.

Self

6/10

Pleasant

05 Mar 2026

Patrick

Check in was efficient. The room was small but clean. There are a lot of stairs. Good value for money. The security deposit is a hassle but was promotly returned.

2/10

Poor

14 Feb 2026

Mason

This was a quick trip to Toronto, and you get what you pay for… I wasn’t expecting luxury but I was expecting professionalism.

When we arrived the bed was made but the sheets were obviously dirty. We sent photos of the stains and hair that were on the sheets to management and told them it smelled badly. Management said “no it’s clean”, “sometimes hair from the dryer sticks to the sheets”, and that there was a fee for “extra cleaning.”

Eventually, after much back and forth they agreed to send cleaning to our room the following day to replace our dirty sheets free of charge.

When we returned to the room the sheets had been changed and it was obvious that they had been dirty before because the new sheets were clean in smell and appearance.

Then, a day before we checked out, we received a message on Expedia from management that check out was at 11am and for every hour after 11am we would be charged an additional $10.

So, the morning of check out we decided to pay the extra $10 fee and leave at 12pm. Management messaged me saying the fee was $20 plus 13% tax for every hour after 11am. I sent them a screenshot of their own message they sent me with the $10 rate and they flat out told me their own words didn’t matter and referred me to their website where their rates are stated as subject to change without notice. I don’t care about the money it’s just ridiculous these people are in the hospitality business.

Do yourself a favor and stay literally anywhere else than here.

Leisure Family

2/10

Poor

31 Jan 2026

Maria

Two weeks have passed since checkout and I am still waiting for the refund of my $250 damage deposit. Despite multiple attempts, there has been no response and no way to reach anyone to resolve the issue.

A refundable deposit should be returned promptly after checkout. This has not happened.

I would not recommend staying here.

10/10

Exceptional

22 Dec 2025

Matthew

Clean nice room, staff seemed to be nice as well, which is a good plus!

Friends_and_family Family

2/10

Poor

15 Dec 2025

Rob

Check-in details are misleading on Expedia website which state that government ID and deposit must be presented on-site.

This is not the case.

You are contacted over text message to send your ID and credit card details via text message (or e-transfer of cash deposit) which is not secure and you have no idea who on the other end will have access to this information.

E-transfers are permanent so that is a very risky way to ask customers to put a deposit down. It's not the same as putting a hold on a credit card - you must just hope that they e-transfer the money back to you after it has already been deposited and this opens up all kind of risk to the guest.

Nobody in the right mind would send their credit card information or government ID to a random unsecured Toronto number and it looks like this complaint has been made numerous times in the reviews with no updates made to reflect the misleading nature of the policies on this website.

I would have provided all this information if they were able to send me a link to an upload portal or something of that nature that you could submit sensitive information to.

It's not until you actually book this that it becomes clear there is no actual front desk.

I did not end up staying here for the reasons above and have not received a refund from the property.

10/10

Exceptional

25 Nov 2025

David

Clean, good value for money for downtown

6/10

Pleasant

18 Nov 2025

Jonathan

The room was clean and the bed comfortable. However, the pictures in the ad were a bit misleading -- I stayed in the queen room and there were no windows. The lighting could have been improved, it was a little harsh. Overall okay but not sure it was worth the price, although I had to book at the last minute so it is possible there are better deals to find.

10/10

Exceptional

03 Oct 2025

Sonita

Good

10/10

Exceptional

20 Sep 2025

Nathan

It’s a very nice little spot that feels very safe. The rooms are well kept. There don’t seem to be any staff members to assist you, all the information is sent digitally which isn’t awful but the process of getting the information was a little stressful just because it was all automated

Leisure Partner

8/10

Excellent

13 Sep 2025

Wayne

Air conditioning was very weak.

W

Leisure Partner

10/10

Exceptional

26 Aug 2025

Kenneth

I liked the size and how comfortable the room was

10/10

Exceptional

13 Aug 2025

Suganthi

Super clean and comfy, highly recommend

8/10

Excellent

27 Jul 2025

Myriam

It was a great place for a great price.
Just felt weird that we had to give a 250$ deposit via interact if the room is already 255$.

The window we had was a skylight with no curtain and there was a big crack under the door, we could literally pass our fingers under.

Other than that, the bed was comfortable and the place was clean.

Leisure Partner

8/10

Excellent

21 Jul 2025

Verified traveler

This hotel was super convenient, close to everything I needed. It was clean and I slept well there. Also great customer service and honored the price listed for early checkout even though they’d raised them since. All in all, great for what I needed.

Self

6/10

Pleasant

22 Jun 2025

Nancy

It was secure. Well appointed. Close to street cars going in all directions. Comfortable bed. It was too small for two people or a large person. No windows. Not as clean as it could be but adequate. Missing outlet covers..new perhaps some items not quite finished

Business_and_leisure Self

6/10

Pleasant

18 Jun 2025

Chelsea

No elevator made it terrible for my daughter and her 2 infants.

Business_and_leisure Family

10/10

Exceptional

27 May 2025

Brittany

Nice small place, very clean, and easy instructions.

Leisure Friends

10/10

Exceptional

08 May 2025

Brinley

We enjoyed our stay. Close to downtown. Excellent communication with fast response times. Very clean.

Leisure Partner

8/10

Excellent

02 May 2025

Rune

Had a very comfortable stay. The room appeared clean and well maintained. Everything work. Air conditioning very quiet. Slept very well compact but very nice bathroom.
There was occasional noise from other guests coming and going in the hallway, but that’s unavoidable given the limited space available. Overall, a very positive experience. We will likely return and would absolutely recommend it.

4/10

Poor

28 Apr 2025

Mark

The room was clean and quiet. I did not like the idea of having to e-transfer the security deposit prior to being able to access the property. It was a bit of an inconvenience to have to worry about that. I wasn't allowed to access the building until that, with my ID, had been sent. I prefer when all financial transactions are done with a credit card. Sadly, because of this, I won't stay here again.

Leisure Self

10/10

Exceptional

21 Apr 2025

Samuel

Simple, cheap and weel set. perfect for a short stay if you plan to move around Toronto during the day and Use the room only for the night

Business Self

10/10

Exceptional

18 Mar 2025

Anika

Very clean, modern apartment.

Leisure Friends

6/10

Pleasant

21 Feb 2025

Claude

Safety issue.

Some rooms have no fire evacuation path.

Business Self

2/10

Poor

17 Feb 2025

Hani

Poor communication and service.

I was told to pay secure deposit, Even though there was no mention of it in the page, when I arrived the location. The place is way smaller than it looks. Expedia management sent me a message that late clock out is 10/hr but the owner property told me it’s 30/hr and tried to rob me.

Would never recommend this place or be back

Thank youu

Leisure Partner

8/10

Excellent

13 Feb 2025

Martin

Nice, very small room. Response from offsite service/support staff is slow…

Business Self

2/10

Poor

09 Jan 2025

Kws

Complete disaster. Despite repeated attempts to contact the hotel we were never given the access code to enter. We had to book elsewhere.

Never use this hotel. Their license should be revoked.

Leisure Partner

8/10

Excellent

04 Dec 2024

Erica

The room was cold and required a space heater. Soace was clean and had all amenities.

Business

10/10

Exceptional

03 Dec 2024

Carroll

Lovely place close to our conference.

Business

10/10

Exceptional

10 Nov 2024

Andrew

Well worth the money

The rooms had plenty of windows for natural light, and the windows could be opened for fresh air. The bed was very comfortable; the bathroom was small but bright, with a nice layout.

Friends_and_family Family

8/10

Excellent

27 Aug 2021

Ethan

It was very clean and the staff were very helpful. However, the air conditioning was way to cold and I had to wear layers of jackets going to bed

10/10

Exceptional

09 Aug 2021

Verified traveler

A nice property to stay at, very clean and modern. No front desk but host is always quick with responding to messages.

Leisure Partner

10/10

Exceptional

13 Jul 2021

Verified traveler

This was a perfect place to stay at while visiting Toronto. The location is absolutely perfect. The public transportation system is extremely convenient. A Tram stop is right in front of this hotel. I told all my family & friends that this was a great place to stay at. I visited during the winter & it was nice to always return to a place that was warm & cozy after a full day of exploring the city. Me & my daughter always felt safe & we plan to book at this hotel when we visit Toronto again.

Leisure Family

6/10

Pleasant

05 Jul 2021

Verified traveler

The room was good but under the bed was dirty.

Leisure Family

6/10

Pleasant

01 Jul 2021

Verified traveler

The AC wasn’t great. There were no cups and no wash clothes. Check in was over the phone due to COVID. There was no human connection. At first they said I did not have a reservation and then they found it.

Leisure Partner

10/10

Exceptional

07 Jun 2021

Verified traveler

Very clean, great location and easy check in

Leisure Friends

2/10

Poor

11 Sep 2020

Jas

Room was not cleaned and i found a pair of socks at washroom door and some real fruit drinks in the room mini bar bridge not recommended

Friends_and_family Family

10/10

Exceptional

05 Sep 2020

vanessa

A great area to stay at if you want to be close to mini stores and eatery’s easy to get in and out and nice to walk around.

Leisure Partner

10/10

Exceptional

04 Sep 2020

Les

Great place, for a great price. The staff is amazing!

Leisure Partner

10/10

Exceptional

01 Sep 2020

Jo

Very easy and organized. Had no problem at all checking in and out. Very clean room, seems like it was newly renovated.

Leisure Partner

10/10

Exceptional

01 Sep 2020

Arturo

Chinatown Hideout

Good times. Perfect.

Self

10/10

Exceptional

20 Aug 2020

Verified traveler

Incredible accommodating and kind. Room was reasonably priced and very comfortable !

6/10

Pleasant

28 Jul 2020

E.Ouellet

The room was very nice. The key man was very gentel. BUT, at 3h am to 7h am they have a party in two room....very loud and drunk people infortnately...

Leisure Self

10/10

Exceptional

21 Jul 2020

Ash

The room was clean and had what you need for a good night sleep. No frills but exactly what you need. The location was perfect.

Leisure Self

6/10

Pleasant

10 Mar 2020

Branislav

Slighly overpriced but in good position for business trip.

Business

8/10

Excellent

09 Mar 2020

Verified traveler

I like that it was very clean . What I don’t like is sometime the room gets very cold

Friends_and_family Partner

10/10

Exceptional

09 Mar 2020

Verified traveler

Quiet, pleasant stay at a reasonable price. Recommended.

10/10

Exceptional

07 Mar 2020

Verified traveler

Loved my stay.

Business

8/10

Excellent

06 Mar 2020

Maureen

The rooms were very clean and the beds are comfy. for a one night stay it worked very nicely.

Business

8/10

Excellent

04 Mar 2020

Verified traveler

One of the rooms didn't have a window, but when we complain we where moved to another room which was great.
We know what to ask for next time, and we will be back.
Location, location location👍

Friends_and_family Partner

10/10

Exceptional

29 Feb 2020

Verified traveler

The staff were extremely friendly and helpful. The room is clean and the bathroom was clean,

10/10

Exceptional

27 Feb 2020

Mimi

Very clean, comfortable, nice place. Only bad part is there was no trash besides a small bin inside the restroom. ALSO conveniently located with a lot of restaurants and stores around it!

Leisure Self

4/10

Poor

25 Feb 2020

Verified traveler

Suffocating rooms.
The staff was not very welcoming.
Not many amenities

Leisure Partner

8/10

Excellent

24 Feb 2020

A

I enjoyed the self-serve nature of the property and the staff were amicable. It was also it a great location and quiet inside despite being located in the heart of downtown Toronto.

Business_and_leisure Self

10/10

Exceptional

07 Feb 2020

Verified traveler

Good locatuon, its all you need for a good sleep. Clean.

Business_and_leisure Partner

8/10

Excellent

21 Jan 2020

Michaela

Room was just as advertised, it was very clean and pretty new. It was small as we expected. Lack of windows can cause sleeping in, but all was well.

Partner

6/10

Pleasant

09 Jan 2020

Robert

Property was well kept up and location was excellent. Requires glasses in the wash room and more towels. The pillows provided are terrible, too big for comfort. Fitted sheet will not stay in place.

Leisure Partner

8/10

Excellent

08 Jan 2020

Verified traveler

Its just located at the tram so making the transportation so easy

Business Family

6/10

Pleasant

03 Jan 2020

Verified traveler

Ok for a budget stay

it was an decent place to sleep and shower, but that’s about it. Good location, terrible smell in the entire building of fried food and other questionable aromas. Thin walls, but did not bother us. the smell was enough for us not to go back, but it is an ok option for a budget trip to the city. Don’t expect much more than a bed and shower, and good location.

Partner

8/10

Excellent

28 Dec 2019

Anthony

Very clean and safe. Kind owners/management.

Self

6/10

Pleasant

21 Dec 2019

Emil

Good

Business

6/10

Pleasant

20 Dec 2019

Verified traveler

'meh' at best.

For the price, it was okay. When we arrived, the room smelled of pot and cigarettes (either due to past tenants or the extremely loud party happening down the hall).

The door is extremely thin and the locks don't seem very solid. The rooms aren't very soundproof either so everyone can hear you and you can definitely hear everyone else.

Make sure you bring an extra blanket because the only blanket you get is a thin throw blanket and the bedding doesn't seem very clean.

I was planning on taking a shower but there looked like there was something growing in the drain so I took a hard pass.

Overall, if you can afford it, pay the extra and get a legit hotel room if you want a comfortable stay. If you're looking for somewhere cheap to just pass out after a night of drinking, this would probably be fine.

Partner

2/10

Poor

07 Dec 2019

Verified traveler

Brought food back to watch the Raptors game but there was no tv signal so I called and was told someone would be over to help. An hour later still no one so I left a message. A rude woman called back, talked over me when I tried to explain and blamed the problem on my lack of tech knowledge. Turns out the rooms don't have tv just Netflix. She was annoyed that I didn't know this even though there's nothing in the room or in the Expedia bio that stated this.

Leisure Self

10/10

Exceptional

29 Nov 2019

Robert

Happy Traveler

Great location and value! Newly renovated. Across the street from Kensington Market, 5 min walk from the University of Toronto and next to Chinatown. Very responsive concierge! I will say again!

Friends_and_family Friends

6/10

Pleasant

25 Nov 2019

Nasim

Please make sure you have necessities in the rooms. There was no soap in the washroom.

Partner

8/10

Excellent

21 Nov 2019

Verified traveler

Small, spartan, quiet (windowless room), excellent value for the price. Please leave at least one glass in the bathroom.

Business Self

6/10

Pleasant

18 Nov 2019

Stephanie L.

Bare minimum

Our room was clean and modern, but including the bathroom it was an 11x11 room, no temp control, no window, no smoke detector, nothing. The bathroom door ran into the toilet before you could open it, and you can hear your neighbors cough.
HOWEVER, it was clean and the location was perfect. We only ever slept in the room and spent the rest of the time out exploring. If you’re looking for a cheap and clean place to sleep, this is it. We are already planning our return.

10/10

Exceptional

09 Nov 2019

Tayze

Wonderful lace to stay, very secure, clean, organized, wonderful staff and great location. Walking distance to. everywhere.

Business Self