Name: Town Inn Suites Toronto
Address: 620 Church Street, Toronto, M4Y 2G2, CA

10/10

Exceptional

18 Jul 2026

Caleb

needed a reasonable hotel for my birthday weekend and i'm glad i picked this spot! everything was super clean and well kept. i don't really have anything negative to say.

Partner

10/10

Exceptional

18 Jul 2026

maggie

Excellent location ,walking distance of the subway station. Very central . Plenty big to accommodate my family of 6.

Family_with_children

6/10

Pleasant

17 Jul 2026

Tremblay

Ignore

10/10

Exceptional

17 Jul 2026

Oko

Nothing to add. Large and great option

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Adashantel

Great staff

Family

10/10

Exceptional

17 Jul 2026

Lori

Awesome room, clean, spacious and organized with a nice view of the city . Staff friendly, welcoming and actually checked in on us. Would highly recommend next time!

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Carla

Great location, close to lots of restaurants. Friendly helpful staff.

Family_with_children

8/10

Excellent

16 Jul 2026

Marcia

The hotel is nice and the area interesting

10/10

Exceptional

15 Jul 2026

Eric

As stated in our other reviews of this hotel, it’s a fantastic place to stay, great staff and very conveniently located to anything you may need.

Family

10/10

Exceptional

15 Jul 2026

Eric

Town Inn Suites is a fantastic hotel, the staff are great and the suites are very spacious. We have stayed there multiple times and always happy with our stay. It’s very conveniently located to stores restaurants and the subway.

Family

8/10

Excellent

14 Jul 2026

katherine

Very nice.

Family

8/10

Excellent

14 Jul 2026

kim

Hotel itself was good, friendly staff. The laundry room wasn't great and we were on the belief this hotel had an indoor pool but this was not the case and had been closed a while ago. Overall would stay here again, the hotel was clean and well maintained and in a decent location.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Dayna

great place to stay, elevators take a while to come to the floor tbh lol great staff, no balcony access

Friends

10/10

Exceptional

13 Jul 2026

Raquel

Everything was great! Close to many amenities as well.

10/10

Exceptional

13 Jul 2026

Angela

The rooms are like little apartments with full amenities. The location is walkable and parking was fairly easy.

Partner

10/10

Exceptional

13 Jul 2026

Jason

Would definitely stay again!

Partner

10/10

Exceptional

12 Jul 2026

Michelle

We enjoyed our stay. The neighbourhood was lovely but the staff gave us wonderful service. Room was clean and had everything we needed. Guest lounge had lovely coffee and a water bottle filler. Great for the price!

Partner

10/10

Exceptional

12 Jul 2026

Craig

The staff are always efficient, friendly and helpful.

Family

10/10

Exceptional

11 Jul 2026

Jahni

Amazing staff

Family

10/10

Exceptional

11 Jul 2026

Cristobal

We stayed in a suite with complete kitchen amenities.
If you love to walk, you can reach the subway station without issues.
One extra service is providing bedroom slippers.
Overall, I would just stay here again if I visit Toronto.

Partner

10/10

Exceptional

10 Jul 2026

Meghan

We were pleasantly surprised with the size of the unit and very happy with this space. Shower was a nice size as well, although use of the 2 separate shower heads was not clear or obvious (trial and error was required). No real complaints. We plan to stay here again on our next trip into Toronto ☺️

Partner

6/10

Pleasant

10 Jul 2026

Angela

Place is clean, staff are nice. It is an older building so some things may break down. Breakfast is not at the hotel but at a cafe in the next block and is basically egg and your choice of bread.

Self

10/10

Exceptional

09 Jul 2026

Gerald

Everything as you would hope for.

10/10

Exceptional

08 Jul 2026

jeff

It was a great stay

Self

10/10

Exceptional

08 Jul 2026

Roberto

Very helpful staff, clean well maintained rooms. I would stay here again.

Friends

10/10

Exceptional

08 Jul 2026

craig

Excellent stay right downtown with fantastic walking to many tourist locations and trolley.

10/10

Exceptional

07 Jul 2026

Eleanor

We came to the hotel with our young child so having a larger apartment style suite was amazing. The staff were so sweet and helpful! Would definitely stay here again.

Family_with_children

8/10

Excellent

07 Jul 2026

james

Apartment style accommodation, newly renovated, clean, close to restaurants and shopping. Underground parking was easy access and has a charge. Accommodation was reasonably priced.

Self

10/10

Exceptional

07 Jul 2026

Sherrie

Great staff, clean, nice big rooms.

Family

10/10

Exceptional

06 Jul 2026

Valerie

We had a good stay. The front desk kept our luggage until we could check in ( still early) and were available for any questions. The location is close to the subway and very convenient.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Jordan

Awesome

6/10

Pleasant

06 Jul 2026

Pam

The front staff and housekeeping were very polite. They upgraded us and the suite was clean and spacious. However, when we arrived, the garage was broken, the one elevator was broken too which made it hard to get a timely lift. Our last day they ran out of coffee cups (were on order) just attention to details needed

Partner

8/10

Excellent

06 Jul 2026

Melanie-Anne

This location was fantastic! The rooms seemed to be newly renovated and were very spacious. It was nice having access to a full kitchen to prepare meals as required. The location was very clean and organized. The staff was incredibly helpful. While the ad does advertise balcony access as well as a fitness center and pool, these were not present features. The location is very close to Younge Street and many stores or restaurants here. Overall loved our time here!

Family_with_children

10/10

Exceptional

06 Jul 2026

Dwayne

Very nice room, very spacious. The air conditioner in the room was fairly noisy

Family

10/10

Exceptional

06 Jul 2026

BURAK

Great location, helpful staff. Spacious comfy room.

Self

10/10

Exceptional

06 Jul 2026

Oneness

Nice place and I'd stay there again.

Partner

8/10

Excellent

05 Jul 2026

Lequanda

The staff were incredibly helpful, friendly, and knowledgeable, making my stay very enjoyable. The hotel's location is excellent, with many shops and restaurants within walking distance. The hotel is about 30 minutes from Pearson Airport. Very close to CN tower(when there is no heavy traffic)
Hotel will book tours for you, that includes the Niagara Falls tour.

A few things to note:

Although the room has a balcony, guests do not have access to it.
No swimming pool
Laundry room and parking garage is a bit outdated and not easily accessible.
Overall, I had a great stay and would recommend this hotel for its excellent service and convenient location.

Partner

10/10

Exceptional

03 Jul 2026

Sibyl

Great room, great location, love the guest lounge coffee bar. Staff was amazing. Close to lots of terrific restaurants and cafés. Second time I've stayed there and will again next time I'm in Toronto.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

William

Great location, room was very clean, large and the full kitchen was a great added feature. Only two issues with the stay were that there was no A/C in the bedroom and that the curtains did not cover the full window and were not blackout.

Friends_and_family Friends

8/10

Excellent

03 Jul 2026

Lisa

It was great to have separate living and sleeping spaces, especially since staying with our kids. The suite was clean, but could definitely use an update.
It would have been great to be able to use the attached patio.

Family_with_children

6/10

Pleasant

03 Jul 2026

Jade

The staff is wonderful. They are attentive and accommodating and did everything in their power to make our stay a great one. We are a large group, therefore we stayed in a 2 bedroom. Unfortunately there was only bathroom and plenty of unused space where a 2nd water closet could have been built. The 1st room we were booked in was not in great working order, however they moved us quickly. The rooms present as clean and most of the interior is white. The Penthouse was missing some basics, such as trash cans, extra toilet paper, paper towels in the kitchen, extra towels and the shower was dirty and there was also an open hole in the ceiling. In the second room, we had all of those things except for paper towels. The air conditioning was great and fully functional. It kept the room very cool during a heat wave. There were 2 TVs, one in the living room and one in one of the bedrooms. The construction and repairs of the building are visible. There is a laundry room on premises, however we did not get a chance to use them. The apartment was conveniently located near restaurants, coffee shops and a just a short walk from the subway.

Family

8/10

Excellent

02 Jul 2026

Charles

Great place, great location but I remember booking a room with a king bed only to be given a room with 2 queen beds. Also, the room has a balcony but it was locked & no key in sight. Other than that, highly recommend place.

Partner

8/10

Excellent

02 Jul 2026

Alexander

Good location, close to transit, large rooms.

Family_with_children

10/10

Exceptional

02 Jul 2026

Douglas

Laundry facilities came in handy in emergency, clean room, kitchen made it easy to save money on eating out, staff was helpful

Partner

10/10

Exceptional

02 Jul 2026

Dexter

Amazing staff and room was very clean.
Parking garage could do with a cleaning tho.

Self

8/10

Excellent

02 Jul 2026

Laura

Easy parking and location

Family

10/10

Exceptional

01 Jul 2026

Matthew

Initially I as put in a room that was very dated and the wallpaper was peeling off in multiple places. Looked like it was a drug den from the ‘90’s. Then one day they were doing very loud construction in the hallway, so I asked if they could move my room. I was moved into a king suite that was fully updated and beautiful. Pay for the king suite if possible. Overall staff was great and helpful.

Self

10/10

Exceptional

01 Jul 2026

Michael

I am a bit of a Hilton snob at times but the location being PERFECT, price being fair, and room size and recs being amazing I am so glad I stepped out of my comfort zone because this property is nothing less than spectacular!! Friendly staff, huge clean suite, and the Nespresso machine in the lounge was an amazing touch!! Thank you for a great stay, and will be back again.

Friends_and_family Friends

10/10

Exceptional

30 Jun 2026

John Meldrum

The room was very clean and well maintained.
Kitchen had everything required with a very good fridge and freezer, these were particularly helpful in the very warm temperatures experienced in Toronto in June.
Staff were all exceptionally approachable, knowledgeable and helpful.
The hotel is in a very good location for restaurants, cafes and public transport.
The only slight downside is that guests are not permitted to use the balconies leading from the rooms, which was frustrating during a period of such nice weather.

Friends

8/10

Excellent

29 Jun 2026

Neil

Hotel staff are very helpful, polite, resourceful. Kitchen was very well equipped, excellent for dining in the room.

Friends

10/10

Exceptional

29 Jun 2026

Jade

As always we LOVED our stay! Everything was perfect and the staff were all kind and helpful

Friends

8/10

Excellent

29 Jun 2026

Brianna

The staff was very friendly and very helpful. The toom was also very nice! Great location during pride!

10/10

Exceptional

29 Jun 2026

Ashley

Staff were amazing with letting us in the room early to decorate for our anniversary!

Partner

6/10

Pleasant

29 Jun 2026

Hengameh

We had some problems with the key and the door

10/10

Exceptional

29 Jun 2026

Omar

amazing!

8/10

Excellent

28 Jun 2026

Marie-Josée

Personnels très gentils

Friends

4/10

Poor

28 Jun 2026

Steve

There was a pride event going on all the way down Church Street which made it impossible to get to the hotel and nobody gave us any instructions that that was happening previous to us coming. We spent an hour driving around Toronto trying to get close to the hotel. Horrible planning.

Partner

4/10

Poor

28 Jun 2026

Deb

Older rooms, lots of wear. For the price point I was surprised at the condition. Location was good for pride events. The streets were closed so hotel parking was u available, would have been great to know that ahead of time for planning and if the staff had a list of parking in the area for guests that were from out of town.

Partner

10/10

Exceptional

27 Jun 2026

rochelle

Big room great view easy access to the subway, full kitchen. 10/10

Self

10/10

Exceptional

27 Jun 2026

SOPHIA

Very clean and convenient location

Self

10/10

Exceptional

26 Jun 2026

Ruzica

Hotel was great, ok location, quiet, but I suggest few things, to oil other doors as our neighbour door was squeaky. The water pressure in the shower could be stronger. Other than that I like how specious it was and it felt like mini apartment.

Family

10/10

Exceptional

26 Jun 2026

Ernesto

We have a really nice experience at the hotel

Partner

6/10

Pleasant

26 Jun 2026

Joann

Room was large but outdated with some items left behind by previous guests and missed in cleaning. Hotel is conveniently located to places but down the street from homeless refuge locations so a bit uncomfortable at times walking around with kids. Not sure if rest of city is like that though.

Family_with_children

10/10

Exceptional

25 Jun 2026

Steven

Great hotel to stay at. Very clean and great staff. Rooms are clean and modern. I will be staying here again for my next trip

Partner

8/10

Excellent

24 Jun 2026

Danielle

Excellent location, great price

Partner

8/10

Excellent

24 Jun 2026

Velkis

A little bit overprice due to seasonality WC. But otherwise the hotel was good. Really nice location. Love the lounge. Services was top. And quiet place. Location is everything. Will stay again.

Friends

8/10

Excellent

24 Jun 2026

Marylena

Ubicación, buen equipamiento.
Los pasillos merecen más mantenimiento en cuanto al aroma. Todo lo demás excelente.

Family_with_children

10/10

Exceptional

24 Jun 2026

Caroline

Nice suite well located
Clean with all the amenities
Staff very courteous and helpful

10/10

Exceptional

24 Jun 2026

Trudy

It was great to have a full kitchen that was nicely laid out. The location was excellent and the staff were wonderful. I was very happy with my choice to stay here.

Self

8/10

Excellent

24 Jun 2026

Armando

The property is very well located, being just a couple of blocks from one of Toronto’s main streets. It occupies an older building and the staff were consistently polite and helpful.

It is perhaps best thought of as serviced accommodation rather than a hotel in the conventional sense. Housekeeping is provided every other day and the amenities are fairly basic. The rates reflect the convenience of the location more than the facilities themselves.

There is a driveway, which makes arriving and departing with luggage considerably easier.

While it is not somewhere I would make a point of returning to, it served its purpose well during a longer stay in Toronto and I would consider it again in similar circumstances.

A small additional advantage was that my visit coincided with the Football World Cup. The televisions in the two-bedroom suite carried the matches, which was appreciated.

Family

10/10

Exceptional

23 Jun 2026

Terry A.

Perfect location to attend a UofT commencement. On site parking with in out privileges really made it easier to get around without worrying about the car. Staff polite and helpful so would def come back.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Hanh

Property does not look like the pictures. It looks allot older and a little worn down. They were nice to put us in the penthouse but, balcony doesn't lock. We had to switch rooms. It was basically the same layout but the vent in the bathroom doesn't work. They charged us $45 a night for parking but on the advertisements it quoted $40. Probably will not stay there again.

10/10

Exceptional

22 Jun 2026

Aleksander

I really liked this property - the staff were very friendly and efficient at check-in, the location is excellent - close to public transport and very walkable, and the room and hallways were very clean. I did not use the amenities. Minor gripes are that the rooms are a little dated, and elevators are on the slow side, but nothing that affects usability. I would definitely stay here again.

Partner

10/10

Exceptional

22 Jun 2026

Lorna

Great location, spacious, clean and comfortable. Would come back.

Family

10/10

Exceptional

22 Jun 2026

Iosvany

Good choice, it is convenient

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Miguel

The cleaning service and the staff were wonderful! Thank you for taking care of my entire family!

Family

10/10

Exceptional

21 Jun 2026

Scott

This is a wonderful hotel in a great location, close to several subway lines and within easy walking distance of many nice restaurants and shops. My room was clean, the bed was comfortable, and the kitchen, although I didn’t use it much, was wonderfully equipped. Overall, it was a very pleasant stay and I would happily recommend this hotel.

Self

10/10

Exceptional

21 Jun 2026

Heather

Friendly, helpful staff. Large 1 br. Nice kitchen.

Partner

10/10

Exceptional

21 Jun 2026

Rebecca

The room was clean, spacious, and the staff was super friendly. I loved the location and the room was exactly what I needed.

Self

10/10

Exceptional

21 Jun 2026

Ivanna

👌

8/10

Excellent

21 Jun 2026

BERTHA

Great location, accessibility to everywhere .
Not so modern in terms of decor and the balconies were not functional.

Self

10/10

Exceptional

20 Jun 2026

Lucia

.

Family

10/10

Exceptional

20 Jun 2026

Jose

We made a last minute reservation for a World Cup match and this property was an excellent choice in downtown at the right price. Lots of things at walking distance and staff at the front desk was amazing. The suite was large with a full kitchen and had some useful amenities. Some repairs are needed and you can tell it has seen better days but we enjoyed it regardless of these minor eyesores. Some noise from the street could be heard while trying to sleep. We would definitely stay again but will ask for a room on the back instead.

Partner

10/10

Exceptional

19 Jun 2026

Ae Kyung

Very useful to have a full kitchen and large space.

10/10

Exceptional

19 Jun 2026

Fatima

Love it

Family

10/10

Exceptional

19 Jun 2026

Olga

The staff is fantastic especially the lady at front desk. Will come back 100%

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Génesis

I loved staying here. Super clean, quite and friendly staff and wonderful guest room

Self

10/10

Exceptional

18 Jun 2026

Shannon

Excellent! Excellent! Excellent!

The staff was incredibly responsive, helpful, and empowered to use their judgment to ensure a great guest experience. My room was modern with the king bed was spacious and very comfortable. I especially appreciated the well-equipped kitchenette, which included a stove, dishwasher, microwave, and a large refrigerator—making it easy to cook meals and even host a small gathering. Overall, the room provided plenty of space and all the conveniences needed for an enjoyable stay. I would definitely stay here again! Only one downside though was the small elevators which seemed outdated.

Self

8/10

Excellent

17 Jun 2026

Thomas

Staff were great. Great location for subway access. Short walk

Family

8/10

Excellent

17 Jun 2026

Kenneth

It was a good location right by grocery store and right by other places that you can get something to eat

Family

8/10

Excellent

17 Jun 2026

Timothy

Our stay was wonderful. They were undergoing renovations but they did not disturb us on anyway.

Partner

8/10

Excellent

16 Jun 2026

Sarah

My suite was great - spacious and bright and had everything I needed. The staff was very friendly and helpful. The location is super - close to restaurants and transit. I plan to stay again and highly recommend.

Self

10/10

Exceptional

16 Jun 2026

Rozano

Good place to stay and near downtown area.

6/10

Pleasant

16 Jun 2026

Cassandra

The room was really nice and the staff was friendly and helpful. The location is very close to a homeless shelter so I was a bit surprised by that but overall the experience was good. My 2 nitpicks are that the pillows in the bedroom are 4 tiny pillows which really diminished my comfort. The other nitpick is that in the morning it took 10 minutes to get an elevator to us that was not full and we were only on the 5th floor which made us late to our medical appointment.

Partner

10/10

Exceptional

16 Jun 2026

Peter

Rooms were clean.The parking was secure $40.00 per night. Location was good for my stay.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Aldo Jafet

The space was not entirely functional. There were too many calls to the front desk, too many details in old accessories that came with the apartment. The outlets are far away from where to charge, and the bed overall left much to grow and was of low quality. The area left much to be desired.

6/10

Pleasant

15 Jun 2026

Karen

Perfectly fine 2.5 or 3 star though prices jacked advance of fifa. Although central in a rather sketchy area of street life and fast food joints no problems and amazingly quiet. Close to connections to everywhere Basic kitchen equipment fine very clean but no cleaning cloths tea towels paper towels etc for daily life if you don’t want daily cleaning intrusions. Kind and helpful staff. I would replace uncomfortable island stools as there is no other workspace if spending some work time but that would not be a major problem for most. A good choice.

Self

8/10

Excellent

15 Jun 2026

Frederick

Great stay with friendly staff and nice amenities in the room. Convenient location.

Friends

2/10

Poor

15 Jun 2026

Angel

Upon our arrival in our room, there was no hot water and the shower drain was clogged. The front desk also mentioned us that we have to deposit $100 per night stay(2 nights for $200 total). It has been more than two weeks since we checked out, and I still haven’t received my $200 deposit as the front desk told us. Will never come back here

Friends

10/10

Exceptional

15 Jun 2026

Tania

Nice, clean rooms. Comfortable place to stay.

Partner