Town Inn Suites Toronto

Canada , Toronto-ON
Toronto, 620 Church Street
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100 reviews shown

10/10

Exceptional

27 Jun 2026

SOPHIA

Very clean and convenient location

Self

10/10

Exceptional

26 Jun 2026

Ruzica

Hotel was great, ok location, quiet, but I suggest few things, to oil other doors as our neighbour door was squeaky. The water pressure in the shower could be stronger. Other than that I like how specious it was and it felt like mini apartment.

Family

10/10

Exceptional

26 Jun 2026

Ernesto

We have a really nice experience at the hotel

Partner

6/10

Pleasant

26 Jun 2026

Joann

Room was large but outdated with some items left behind by previous guests and missed in cleaning. Hotel is conveniently located to places but down the street from homeless refuge locations so a bit uncomfortable at times walking around with kids. Not sure if rest of city is like that though.

Family_with_children

10/10

Exceptional

25 Jun 2026

Steven

Great hotel to stay at. Very clean and great staff. Rooms are clean and modern. I will be staying here again for my next trip

Partner

8/10

Excellent

24 Jun 2026

Danielle

Excellent location, great price

Partner

8/10

Excellent

24 Jun 2026

Velkis

A little bit overprice due to seasonality WC. But otherwise the hotel was good. Really nice location. Love the lounge. Services was top. And quiet place. Location is everything. Will stay again.

Friends

8/10

Excellent

24 Jun 2026

Marylena

Ubicación, buen equipamiento.
Los pasillos merecen más mantenimiento en cuanto al aroma. Todo lo demás excelente.

Family_with_children

10/10

Exceptional

24 Jun 2026

Caroline

Nice suite well located
Clean with all the amenities
Staff very courteous and helpful

10/10

Exceptional

24 Jun 2026

Trudy

It was great to have a full kitchen that was nicely laid out. The location was excellent and the staff were wonderful. I was very happy with my choice to stay here.

Self

8/10

Excellent

24 Jun 2026

Armando

The property is very well located, being just a couple of blocks from one of Toronto’s main streets. It occupies an older building and the staff were consistently polite and helpful.

It is perhaps best thought of as serviced accommodation rather than a hotel in the conventional sense. Housekeeping is provided every other day and the amenities are fairly basic. The rates reflect the convenience of the location more than the facilities themselves.

There is a driveway, which makes arriving and departing with luggage considerably easier.

While it is not somewhere I would make a point of returning to, it served its purpose well during a longer stay in Toronto and I would consider it again in similar circumstances.

A small additional advantage was that my visit coincided with the Football World Cup. The televisions in the two-bedroom suite carried the matches, which was appreciated.

Family

10/10

Exceptional

23 Jun 2026

Terry A.

Perfect location to attend a UofT commencement. On site parking with in out privileges really made it easier to get around without worrying about the car. Staff polite and helpful so would def come back.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Hanh

Property does not look like the pictures. It looks allot older and a little worn down. They were nice to put us in the penthouse but, balcony doesn't lock. We had to switch rooms. It was basically the same layout but the vent in the bathroom doesn't work. They charged us $45 a night for parking but on the advertisements it quoted $40. Probably will not stay there again.

10/10

Exceptional

22 Jun 2026

Aleksander

I really liked this property - the staff were very friendly and efficient at check-in, the location is excellent - close to public transport and very walkable, and the room and hallways were very clean. I did not use the amenities. Minor gripes are that the rooms are a little dated, and elevators are on the slow side, but nothing that affects usability. I would definitely stay here again.

Partner

10/10

Exceptional

22 Jun 2026

Lorna

Great location, spacious, clean and comfortable. Would come back.

Family

10/10

Exceptional

22 Jun 2026

Iosvany

Good choice, it is convenient

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Miguel

The cleaning service and the staff were wonderful! Thank you for taking care of my entire family!

Family

10/10

Exceptional

21 Jun 2026

Scott

This is a wonderful hotel in a great location, close to several subway lines and within easy walking distance of many nice restaurants and shops. My room was clean, the bed was comfortable, and the kitchen, although I didn’t use it much, was wonderfully equipped. Overall, it was a very pleasant stay and I would happily recommend this hotel.

Self

10/10

Exceptional

21 Jun 2026

Heather

Friendly, helpful staff. Large 1 br. Nice kitchen.

Partner

10/10

Exceptional

21 Jun 2026

Rebecca

The room was clean, spacious, and the staff was super friendly. I loved the location and the room was exactly what I needed.

Self

10/10

Exceptional

21 Jun 2026

Ivanna

👌

8/10

Excellent

21 Jun 2026

BERTHA

Great location, accessibility to everywhere .
Not so modern in terms of decor and the balconies were not functional.

Self

10/10

Exceptional

20 Jun 2026

Lucia

Family

10/10

Exceptional

20 Jun 2026

Jose

We made a last minute reservation for a World Cup match and this property was an excellent choice in downtown at the right price. Lots of things at walking distance and staff at the front desk was amazing. The suite was large with a full kitchen and had some useful amenities. Some repairs are needed and you can tell it has seen better days but we enjoyed it regardless of these minor eyesores. Some noise from the street could be heard while trying to sleep. We would definitely stay again but will ask for a room on the back instead.

Partner

10/10

Exceptional

19 Jun 2026

Ae Kyung

Very useful to have a full kitchen and large space.

10/10

Exceptional

19 Jun 2026

Fatima

Love it

Family

10/10

Exceptional

19 Jun 2026

Olga

The staff is fantastic especially the lady at front desk. Will come back 100%

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Génesis

I loved staying here. Super clean, quite and friendly staff and wonderful guest room

Self

10/10

Exceptional

18 Jun 2026

Shannon

Excellent! Excellent! Excellent!

The staff was incredibly responsive, helpful, and empowered to use their judgment to ensure a great guest experience. My room was modern with the king bed was spacious and very comfortable. I especially appreciated the well-equipped kitchenette, which included a stove, dishwasher, microwave, and a large refrigerator—making it easy to cook meals and even host a small gathering. Overall, the room provided plenty of space and all the conveniences needed for an enjoyable stay. I would definitely stay here again! Only one downside though was the small elevators which seemed outdated.

Self

8/10

Excellent

17 Jun 2026

Thomas

Staff were great. Great location for subway access. Short walk

Family

8/10

Excellent

17 Jun 2026

Kenneth

It was a good location right by grocery store and right by other places that you can get something to eat

Family

8/10

Excellent

17 Jun 2026

Timothy

Our stay was wonderful. They were undergoing renovations but they did not disturb us on anyway.

Partner

8/10

Excellent

16 Jun 2026

Sarah

My suite was great - spacious and bright and had everything I needed. The staff was very friendly and helpful. The location is super - close to restaurants and transit. I plan to stay again and highly recommend.

Self

10/10

Exceptional

16 Jun 2026

Rozano

Good place to stay and near downtown area.

6/10

Pleasant

16 Jun 2026

Cassandra

The room was really nice and the staff was friendly and helpful. The location is very close to a homeless shelter so I was a bit surprised by that but overall the experience was good. My 2 nitpicks are that the pillows in the bedroom are 4 tiny pillows which really diminished my comfort. The other nitpick is that in the morning it took 10 minutes to get an elevator to us that was not full and we were only on the 5th floor which made us late to our medical appointment.

Partner

10/10

Exceptional

16 Jun 2026

Peter

Rooms were clean.The parking was secure $40.00 per night. Location was good for my stay.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Aldo Jafet

The space was not entirely functional. There were too many calls to the front desk, too many details in old accessories that came with the apartment. The outlets are far away from where to charge, and the bed overall left much to grow and was of low quality. The area left much to be desired.

6/10

Pleasant

15 Jun 2026

Karen

Perfectly fine 2.5 or 3 star though prices jacked advance of fifa. Although central in a rather sketchy area of street life and fast food joints no problems and amazingly quiet. Close to connections to everywhere Basic kitchen equipment fine very clean but no cleaning cloths tea towels paper towels etc for daily life if you don’t want daily cleaning intrusions. Kind and helpful staff. I would replace uncomfortable island stools as there is no other workspace if spending some work time but that would not be a major problem for most. A good choice.

Self

8/10

Excellent

15 Jun 2026

Frederick

Great stay with friendly staff and nice amenities in the room. Convenient location.

Friends

2/10

Poor

15 Jun 2026

Angel

Upon our arrival in our room, there was no hot water and the shower drain was clogged. The front desk also mentioned us that we have to deposit $100 per night stay(2 nights for $200 total). It has been more than two weeks since we checked out, and I still haven’t received my $200 deposit as the front desk told us. Will never come back here

Friends

10/10

Exceptional

15 Jun 2026

Tania

Nice, clean rooms. Comfortable place to stay.

Partner

6/10

Pleasant

15 Jun 2026

martin

The Hotel was in a great location. Easy access to subway to get downtown. Lots of nice stores to do a little shopping close to the hotel and a variety of restaurants. Staff were great and helpful all weekend and maids service was excellent. Always returned to freshly made beds, and fresh towels. The only downside was that our key for the elevator(room key) never gave us access to the elevator. We had to ask the staff every time we wanted to go up to come help us. Finally on our last night of our three night stay the man working the front desk gave us a new card and it worked. (They had tried this once before but nobody tried again and it hadn’t worked). We were 5 adults in our suite, but never had enough hot water to shower. 2 showers at most were lucky to get some hot water. Rooms could use a refresh.
Overall it was a good stay but these are things they could work on.

Friends

10/10

Exceptional

14 Jun 2026

Pamela

Good value, convenient location, staff very friendly and accommodating.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Shelley

The staff and check in and out was fast. The location is great but the hotel is in need of a lot of updates. They have signs up saying they are in the process of renovating. Once this is done it will be a great hotel.

Partner

10/10

Exceptional

14 Jun 2026

Curtis

Very clean hotel with nice helpful staff. Only issue to note is the rooms need a real coffee maker, not an espresso machine. Not everyone likes espresso. Otherwise 5 star stay!!

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Dominique

Older property, but well maintained, excellent location, helpful front desk. Parking on site.

Partner

10/10

Exceptional

14 Jun 2026

Vineet

Good location and friendly staff. Definitely can do much better with some renovation in bedrooms and bathroom.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Laura

Amazing and helpful staff, clean, and well run hotel over all. We will definitely stay again on our travels.

Partner

8/10

Excellent

13 Jun 2026

Sophie

The staff were very friendly and welcoming. The concierge service was excellent and quick with a response to any needs. We got a kitchen, very budget friendly. The hotel is very close to a major subway station and we were able to get downtown or to any attractions within a short period of time. Did not need a car. A major grocery store nearby, No Frills. Small markets as well. Secure neighbourhood, which is a big plus.

Partner

10/10

Exceptional

13 Jun 2026

Peter

Clean and affordable!
Stayed for 4 nights
Would stay again.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Kwong Lee

Loved the suite, felt like I could utilize a lot of it, the outside looks a bit shabby but that’s probably cuz of renovations, but inside looks so modern and amazing, only gripe was when I booked it, it was supposed to come with breakfast and I saw online that there was a pool, however when I asked the front desk, they said there wasn’t a pool and breakfast wasn’t included in my package even though it said it was. The TV also doesn’t have SMART TV for me to connect my phone to play movies and shows. Headache to deal with, but overall a very pleasant stay :)

Friends

6/10

Pleasant

12 Jun 2026

Madison

I really liked this hotel. My friends and I stayed in the two bedroom suite for 2 nights, which we have almost no complaints about. The only negative part of the room was that we had no access to the balcony, which would have been nice to use! Either way, the room was clean and incredibly set up for us when we got there. I did have a problem finding the parking garage, however. Make sure you bring your car to the front of the hotel and DO NOT park on the street when you first get there. They will give you directions to the underground parking garage which is behind the building. Unfortunately, it took me a full 30 minutes to find it at first. I definitely feel that there should be a bigger sign outside of it and the exact location of the parking on the website. Other than that, it is a good hotel and the location was good as well. Downtown Yonge was within walking distance which was a game changer for us! I would recommend this hotel to anyone staying in Toronto for sure.

Friends

8/10

Excellent

11 Jun 2026

Isabelle

Very well situated for events at U of T and the suite was very spacious. Kitchen was new and ok equipped but the bathroom was very dated. Large king sized bed had a very hard mattress. Window coverings also need changing. The staff was very nice and helpful but, for the price, this place needs to be spruced up!

Partner

10/10

Exceptional

10 Jun 2026

Nicole

Spacious room with a full kitchen. The location is excellent with easy access to shops eateries and public transportation. The parking was secure $40/night as opposed to $30 advertised, but it could be an exchange rate issue.
A little noisy from the traffic but given the downtown location it is understandable.
Overall, we enjoyed the stay very much.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Allison

The spacious suite was remarkable. The wifi was not stable and continued to drop.

Family

6/10

Pleasant

09 Jun 2026

Amanda

Some rooms have been upgraded, some have not been and are outdated. The staff was really nice and did move us to a nicer room when we asked. Unfortunately, the living room had a TV but it only functioned as a picture frame, you could not actually watch TV on that. Only the TV in one of the bedrooms actually had tv channels on it.

Friends

10/10

Exceptional

09 Jun 2026

Laura

Lots of space for a big family. Enjoyed having separate bedrooms. Front desk staff were very helpful.

Family_with_children

8/10

Excellent

09 Jun 2026

Yman

I didn’t like the television it didn’t work no good Channels

Self

8/10

Excellent

09 Jun 2026

Shelley

The hotel needs an update and they are in the process of updating it. It will be a very nice hotel once it done. The location is great but the bed is hard and very uncomfortable. Staff were very helpful

Partner

10/10

Exceptional

08 Jun 2026

Melinda

Best location ever!
Very clean and very friendly!
I’ll be back!

Family

8/10

Excellent

07 Jun 2026

Leslie

I liked this place. Very simple, but clean and well equipped. Also a great location. Although this is not your typical hotel property, the staff were very professional and helpful. I will definitely stay here again.

10/10

Exceptional

07 Jun 2026

lorri

Great room for socializing. Fabulous location…a bit of a walk to the south but depends what you are looking for.

Family

10/10

Exceptional

07 Jun 2026

Hyekyeong

I liked the spacious living room in the suite and the slippers provided in the room. The location is closed to the university of Toronto where we attended my daughter’s graduation ceremony. The exist sign in the parking garage was not indicated clearly and the bathroom was too small. Overall, we enjoyed our time at the hotel.

Pet

10/10

Exceptional

07 Jun 2026

Tammi

Great central location for the Village, right next to Au Noir restaurant.

Staff was fantastic and helpful. Everything we needed for a simple stay where you are spending most of your visit exploring the sites.

Family

8/10

Excellent

07 Jun 2026

Derek

Room was clean and the rest of the building as well. Staff was super nice helpful and friendly

Family_with_children

10/10

Exceptional

07 Jun 2026

roberta

Grea hotel, very spacious suite, conveniently located close to the downtown a areas, clan, quite and safe, recommended

Self

8/10

Excellent

06 Jun 2026

Sharon

Stated fir work. Okay hotel

Self

10/10

Exceptional

06 Jun 2026

Alisha

We had a great and friendly stay during our trip to Toronto!

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Anadon

Great location. Dated, but clean. Kitchen and laundry facilities available.

Partner

6/10

Pleasant

06 Jun 2026

KAZUMASA

Restroom is small for 3 people.

Family_with_children

8/10

Excellent

05 Jun 2026

Mairi

A large space in each unit and quiet. Staff were very kind. Location was great. For the price, I feel like the decor/painting were clumsily done, and honestly terrible toilet paper. Shower is very short. Elevators are very small.

Partner

10/10

Exceptional

05 Jun 2026

Michèle

Self

8/10

Excellent

04 Jun 2026

Cia

When we arrived to the hotel, we were surprised of how big the unit was. We are a group of three, one adult and two teenagers. Everyone has their own bed, the teenagers shared a room and I had my own. The unit was very spacious, the kitchen was a full kitchen (without the pots and pans). The location was very convenient to stores and restaurants and only 3 mins walk to the nearest TTC, it was a prime location. We can tell that the structure of the building is very old but the unit was newly renovated, especially the kitchen.
The only thing is that the front desk let us know that the room will be cleaned every other day (we stayed for 3 days), but they never came to clean. The cleaner came once to replace the trash bins.
But other than that, we were satisfied with our stay.

8/10

Excellent

04 Jun 2026

Liam

Clean room, the A/C was a bit tricky to figure out, didn't realize there was a different thermostat in bedroom 1 that cooled both bedrooms. A little instruction upon check in would be ultra helpful. I booked it for the balcony send all the balcony doors were locked, another thing worth noting on the website or anywhere before check in.
Staff were nice, close to amenities.

Business

10/10

Exceptional

03 Jun 2026

Hailey

Stay was great! Guy at the front desk was awesome and checked us in early when we called to ask for parking!

Friends

8/10

Excellent

02 Jun 2026

Depending on what room you get, they can be really nice. Over all very clean! Love the area, it’s quite lively in the afternoons

4/10

Poor

01 Jun 2026

Doly

The location was the only good thing about the hotel, but the noise between rooms are so loud, smells from others room smoking and the tv is not working and they say parking is available but the charge 40 dollars for parking!

Partner

8/10

Excellent

01 Jun 2026

Kevin

Good location. Balconies are notaccessible which is a not a good feature. No pool. Bathroom is smallish. Decent place to saty for a short visit.

Partner

8/10

Excellent

01 Jun 2026

Artem

Clean. Underground parking. Nice staff

Partner

8/10

Excellent

01 Jun 2026

Brianna

We had a wonderful stay at the Town Inn and Suites! The staff was very helpful, especially with bringing coffee refills, which we truly appreciated. One of the highlights was the guest lounge, treats, and coffee bar — it made our stay even more enjoyable.

Although the property is currently under renovation, the overall experience was great. The rooms with balconies looked lovely, but unfortunately, they were not accessible due to safety concerns at this time. I hope the hotel invests in safety measures soon so that future guests can fully enjoy their balconies, whether relaxing with a morning coffee or a glass of wine in the evening. While the balcony access was limited, it didn’t detract from our overall positive experience.

The hotel’s location is fantastic, and it was very clean and friendly throughout our stay. My husband and I enjoyed our time here very much, despite a few minor issues, which I’m confident will be addressed as the property continues to improve. The kitchen in the suite was a huge plus, offering plenty of space — we’re already planning to bring our kids next time for a longer stay!

Overall, we had a lovely experience and are looking forward to returning in the future. We’re excited to see the continued improvements and enjoy everything this hotel has to offer!

Partner

6/10

Pleasant

29 May 2026

Simon

Friends

10/10

Exceptional

28 May 2026

Daniella

Hotel was close to everything . Thanks to staff for upgrading us ! Beds were lovely .

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Meegan

Location was excellent, close proximity to shopping and transport. Suites were spacious with full kitchens. Very convenient self laundry. Loved our stay

Family_with_children

10/10

Exceptional

27 May 2026

Juvencio

Clean , easy access to downtown

Family

10/10

Exceptional

26 May 2026

Laurie

Good, big and everything you need. Floors a bit dirty.

Friends_and_family Friends

8/10

Excellent

26 May 2026

Parker

Nice hotel, redone but outside looks a little dated. A bit far outside of the city but good location for casa loma and museum.

Family

10/10

Exceptional

25 May 2026

Judylyn

Twas a nice accomodation for families..

Family_with_children

10/10

Exceptional

25 May 2026

May

We had a wonderful stay in Town Inn Suites Hotel. It exceeded beyond our expectations. Will definitely book again.

Friends_and_family Family

8/10

Excellent

24 May 2026

Janine

Everything we needed . Noticed rooms could use some paint touch ups . Kitchenette handy as we had dinner in room - recommend Cherie bistro . Let us check in early which we really appreciated as we were heading to jays game

Partner

10/10

Exceptional

24 May 2026

Gisell

Very spacious and friendly staff!!

Friends

8/10

Excellent

23 May 2026

Melanie

10/10

Exceptional

23 May 2026

Julia

10/10

Exceptional

23 May 2026

Rhena

I loved this place. The staff were so nice to us. Our place was so cute

Friends

8/10

Excellent

22 May 2026

Jason

The staff were exceptionally helpful during my stay. The location is good and near major transit routes.

What was not good was arriving to find out that room renovations were taking place. The noise was limited to the day but as I needed to work from my room, it was definitely a nuisance.

Knowing I needed to do some work, I would not have booked had the renovations been publicised when I was browsing available hotels.

Self

10/10

Exceptional

22 May 2026

Courtney

Very nice staff. Clean building and wonderful suite for a long visit. Full kitchen, including pots, toaster etc.

Family

10/10

Exceptional

22 May 2026

Marcela

One of our favorites places to stay with our dogs. It is always clean and the staff is very helpful. We love that they are pet friendly and their location is fantastic!

Pet

8/10

Excellent

20 May 2026

Courtney

big and spacious - 3 of us stay in the hotel room and we got a extra bed that was in the living area. full kitchen which was great!!

the shower drain was clogged as the water would build up when using.

location was great! super close to yonge street and yorkville

accessible to many shops and restaurants

Friends

8/10

Excellent

20 May 2026

Lara

Great location place is clean but there are quirky things. One no balconies are able to be opened “for safety” reasons I was told. Too bad balconies are nice. No way to adjust the temperature. Toilet runs constantly. Very few towels. No extra blankets or linens so hopefully no one actually needs to use the couch. Wifi is too slow to run much on the tv. All gone but know what you are/are not getting!!

Partner

4/10

Poor

19 May 2026

Jesse

Shower door crooked and wouldn’t even close. Bedroom door crooked and wouldn’t close. Shower not able to change temperature and was scalding hot; couldn’t use it really. 24 hour staff onsite though. Very spacious suite with kitchen, cutlery, plates and cookware.

Self

8/10

Excellent

19 May 2026

Sierra

We had a great experience at Town Inn Suites! We would stay here again and recommend to anyone visiting Toronto! :)

Partner