Name: St Lawrence Residences & Suites Toronto
Address: Jarvis Street 135, Toronto, M5C 2H6, CA

4/10

Poor

30 May 2026

Karim

Rooms were tiny but that was to be expected so that’s ok. Staff was difficult but ultimately gave me a second room when my first did not have a functional AC and no windows. Also, I walked in with 2 of my friends to grab something from my room, and one of the staff proceeded to follow us to say I can’t have people sleep over, as if they would have slept over there, and it was 5pm lol. Would have given much better ratings even with all my comments if the price was half or less what I paid. Good location but everting is else subpar.

Friends

10/10

Exceptional

13 May 2026

Jennifer

Very nice manager ! Would recommend this place

2/10

Poor

03 Mar 2026

Bonnie Lee

The facility has steep stairs to each floor, is not accessible for wheelchairs, rooms are cramped, beds are uncomfortable, tv is $30 extra, private bathroom $100 extra. By far the worst place I have ever stayed.

Partner

2/10

Poor

16 Nov 2025

Gustavo

I don’t like the place

Friends_and_family Friends

2/10

Poor

08 Nov 2025

Terra

I paid for a room through Expedia for medical reasons for my friend taking care of her son, as
there was a shortage of available rooms because of extra volume of sporting events coinciding with the life saving surgery of my friends son .
After i paid for the room, my friend shared a live video from the room she was given the key to ( room 204 )
The bedding looked slept in, there was garbage in the waste basket, a used clear plastic cup and a shopping note on the table next to the microwave. The bathroom was adjacent to the shared washroom and the smell of what she described as urine and mildew mixed.
she requested a different room which was a bit cleaner. She placed her food into the fridge , and went back to the hospital and ended up staying there overnight, afraid to walk tomthe hotel after dark.
When she returned in the morning she found her food had spoiled due to a faulty refrigerator.
She returned the key and requested my additional $300 deposit and checked out .
a week later is when i received the reimbursement from St Lawrence Suites, coinciding with the original checkout date.
I would seriously like to request a total refund not to mention some action tombe taken against St.Lawrence Suites for not providing a clean and safe place for anyone to reside whole attending her comatose son at St. Michael's.
I intend to follow up on this matter.

Sincerely Ronald A Renner
435 Sherbourne Street
Sault Ste Marie Ontario
P6c3x2
(705) 971 8651

Family

2/10

Poor

05 Nov 2025

Allison

Room smelled of sweat, nothing felt clean, stained sheets, etc. We were supposed to stay here 5 nights and didn't even last one.

Business_and_leisure Partner

6/10

Pleasant

04 Nov 2025

Michael

The room was fine for a place on short notice.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

Saleh

Good

2/10

Poor

26 Oct 2025

Joshua

Bed super uncomfortable and slanted. No working wifi. Dirty, smelly. Bad part of town. Stay away at all costs. Book anywhere else. This should cost less than hostels or be delisted.

Leisure Self

10/10

Exceptional

16 Sep 2025

A

The bed its isn't good

Business_and_leisure Friends

2/10

Poor

13 Sep 2025

Adir

This place is not worth 1$ it’s so dirty and smell bad. I travel a lot I never see place dirty like that. They even try to change me 50$ usd to keep my suitcase for 1 hour before check in. That’s not a professional way . And they call themselves hotel them room is so small

Business Self

6/10

Pleasant

26 Aug 2025

Irwic

Poor. Nothing like the photos poor cleaning second hand furniture and the around area is not the fault of the owner but is bad and the carpet in the hall nasty

Business Self

2/10

Poor

24 Aug 2025

Adam

A nightmare of a Hotel

The hotel is placed in a bad part or town. There was hyperdermic needles on the side walk just outside the door, with a male possibly over dosing. There were more needles in the parking lot. The room had an in window AC unit that had board surrounding it but had chunks missing so you could clearly see outside. Not a safe neighbor. The hotel is dingey and you do t get your own bathroom it is shared.

Partner

8/10

Excellent

23 Aug 2025

Mingrui

Good location for a last- minute stay in toronto

2/10

Poor

23 Aug 2025

Cheyanne

Staff were rude and tried to take my deposit

Leisure Partner

6/10

Pleasant

23 Aug 2025

Arsham

Meh

The place is run-down and old we got a room with two twin beds but we had to share a bed because the one bed was the creakiest bed I have ever seen my entire life. The walls were super thin and I could easily listen to everyone else's conversations. It may say there's a TV. But the tv is a fatback - round screen one and there isn't even a tv connection so it's useless. But the AC worked so that's good

Partner

6/10

Pleasant

23 Aug 2025

Alexandra

It’s « okay »

Very average, plus side is that you’re near/in downtown toronto. I only stayed 1 night, for me it was fine. you might want to upgrade if you need more comfort.
They do charge a 300$ « in case of damages », that should be reimbursed within 1 week. This remains to be seen.

Friends_and_family Friends

2/10

Poor

23 Aug 2025

Verified traveler

Please remove that location from hotels.com. Now.

My stay at that location was awful. There was actually not a hotel or suites, it was more like a halfway house or a boarding house. I was horrified. I had no choice but to stay one night, but I got my money back. I feel the place should be condemned. I will send you some pictures. For example. Over the bed was a cracked and moldy skylight that was disgusting. The room smelled. The blanket had a cigarette burn and some stains on it nasty. In addition, the shared bathrooms were gross and there was wiring that was hanging out all over the place. I have pictures.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

delina

Very nice 👌

2/10

Poor

09 Aug 2025

Ivan

Super bad and dirty

Do not stay there is super bad

Self

8/10

Excellent

22 Jul 2025

Verified traveler

Better than expected but NO ON SITE PARKING

The room and the location were great, better than expected, the only problem was that they lie about parking. There is NO ON SITE PARKING. Which was what made us book this over an other hotel. We had to park on the street and stress about the car, as we did not want to pay $15 for the parking lot opposite when we planned to get onsite parking included in our booking.

Friends_and_family Friends

2/10

Poor

15 Jul 2025

Trent

Borderline crack shack

You get a 10x8 room with a bed thats private, everything else is shared. No privacy, tweakers hanging out by the front doors. Ended up staying somewhere else as we didnt feel comfortable

Partner

10/10

Exceptional

06 Jul 2025

Jurby

Very clean and quiet

Business_and_leisure Self

4/10

Poor

30 Jun 2025

Abraham

No fan or air conditioner in the room.

The windows won’t open and it was very stuffy.

The front desk staff wasn’t welcoming.

Business_and_leisure Self

2/10

Poor

29 Jun 2025

Colvin

Possible bed bugs, but even worser management

My best friend routinely checks her beddings immediately upon entry of the room to be safe and found a dozen black spots at the seams of the most bottom bedsheets. Upon discovery, my friend did not feel comfortable staying there as she took photos and confided in her dad and public health under the suspicion that the spots were from bed bugs. When we went to the front desk, I stated that we would like to check out and I don’t need a refund, but that I do not want to be charged for a $300 deposit for black spots that were already there prior to our entry. The manager immediately asked where did we come from and twisted it as if we brought the bed bugs before he even sent any employee to check and/or verify our claim. My friend and I arrived separately but was there for no more than an hour, altogether. Even if the manager does not like being accused of uncleanliness, he should not be so rude to deflect it back to clients without any effort to compensate or make amends first. They later offered us to go to another room, but the damage was done. The service and attitude from the manager ruined any desire to ever come back and once I had confirmation that they won’t charge the deposit of $300, which may still happen by the likes of previous bad reviews… my friend decided that we ought to report the hotel to Public Health for an inspection. If the manager simply apologized, offered a different room, advised they won’t charge the deposit, then I would have just accepted the lost.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2025

Gayathri

I felt safe and secure . Also the place is calm and quiet.

Business_and_leisure Self

10/10

Exceptional

21 Jun 2025

Benjamin

Loved it!

Leisure Self

10/10

Exceptional

17 Jun 2025

weibing

The room is a bit small, but everything is just right!

Partner

4/10

Poor

03 Jun 2025

Laurie

Sketchy part of town; it felt unsafe for our daughter. Fire alarm detector's low-battery beeping triggered our daughter :( Nice cleaning/maintenance staff. Person answering the phone was rude and sarcastic. Weird layout of area. No accessibility/Only stairs.

Leisure Family_with_children

2/10

Poor

29 May 2025

Jason

Dirty, no elevator on the third floor, bed looked dirty, only stayed because I had about 6 hours total from one airport to another but honestly never again.

Leisure Self

4/10

Poor

05 Mar 2025

Michael

Last minute change from Expedia so I didn’t have a choice. That being said it was a huge downgrade from the room I originally booked and for which was unavailable.

Business Self

2/10

Poor

27 Jan 2025

TAREK Hamdy

Thieves sketchy and prostitution

Only 4 people staff including the owner no room service manager one night was in his underwear in the hallways they rent out to homeless kids and street hookers from the shelter next door and use and abuse them they fightso loud i felt they will start shooting and stabbing each other. They stole my ebike i could see it in the basement but they said no its a different one and they never gave me back the $200 deposit not sure how tbey f still in business and shame on hotels.com to list them. Tarek Hamdy Morsy

Self

2/10

Poor

05 Dec 2024

arne

The reviews were so bad that I didn’t even go there

Business

6/10

Pleasant

04 Dec 2024

Kayla

didn’t really like the communal style bathroom and the bed was not very comfortabke

Leisure Friends

4/10

Poor

26 Nov 2024

Sidney

Our room was clean which was appreciated, but the property did feel a bit run down for the amount of money we paid given the extremely small space of the room. There was also a lot of drug activity near the property which made us nervous travelling to and from the property. It was an appreciated place to stay for this trip but I will highly likely not return due to the neighborhood and small rooms.

Leisure Family

4/10

Poor

24 Nov 2024

Laura

The front desk person was kinda pushy and the area around the hotel felt a little unsafe, especially since we were 2 women travelling together. The bathroom i could tell had not been cleaned properly before we got there s there was a gemstone stuck to the shower wall. The overall furnishing was also in rough condition and parts of the carpet in the hallway was coming off, making a tripping hazard when going down with luggage.

Leisure Friends

10/10

Exceptional

10 Oct 2024

Makenna

The front desk gentleman was super helpful and very kind

Leisure Friends

2/10

Poor

02 Oct 2024

Coiln

Area surrounding hostel is major drug and homeless encampment. Payed for 5 nights left after 1st losing money. Room no window, no washhand basin,no where to stow/ hang clothing. TV did not have aerial. Communal showers mixed!. Only stayed 1st night as could not get another place. Looking for a cheap place for night? Try the station.

Self

2/10

Poor

30 Sep 2024

Ruchu

Stinky overall
Tiny rooms with stink
Showers were not working
Everything was wrong

Leisure Friends

6/10

Pleasant

11 Sep 2024

Daniel

Ok, live in staff unprofessional and unfriendly.

Leisure Self

10/10

Exceptional

22 Aug 2024

Elyas

Very convenient

Business Self

2/10

Poor

19 Aug 2024

Verified traveler

Bad service, dirty room, didn’t stay

The room was so run down and empty that I didn’t even stay the night even when they refused to refund me. The first room had a bloodstain on the bed sheet. The second room had holes in the pillowcase and hair on the bedside table. The management was also rude saying I was « not an interesting person » because I checked that the sheets were clean before using the bed. I wouldn’t even leave my bag there it felt so unsafe. They also requested a safety deposit even if the stay was already paid for online.

Self

2/10

Poor

18 Aug 2024

Verified traveler

Bad service, dirty room, didn’t stay

The room was so run down and empty that I didn’t even start the night even when they refused to refund me. The first room had a bloodstain on the bed sheet. The second room had holes in the pillowcase and hair on the bedside table. The management was also rude saying I was « not an interesting person » because I checked that the sheets were clean before using the bed. I wouldn’t even leave my bag there it felt so unsafe. They also requested a safety deposit even if the stay was already paid for online.

Self

2/10

Poor

08 Aug 2024

Lark

Look very close before you choose this one.

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel was nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional fifty dollars. We needed a room, so we paid the charge, then they required us to pay for the room again.
As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to enter the building, lobby, and room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused glass jars of coffee grounds and sugar. NO coffee maker?

Partner

2/10

Poor

07 Aug 2024

Verified traveler

I nightmare hotel, do not use!

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel was nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional $50. We needed a room, so we paid the $50, and they required us to charge another $325.
As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to enter the building, lobby, and room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused glass jars of coffee grounds and sugar. NO coffee maker?

Partner

2/10

Poor

07 Aug 2024

Lark

I nightmare hotel, do not use!

This property needs to be removed from the Hotels.com site. This was our first hotel on an 8-day baseball trip starting in Toronto. We arrived, and the picture of the front of the hotel is nothing like the pictures. It has no place to pull in to register. We arrived and talked to Mo and Joe. They informed us the room we rented did not have a bathroom and it had a shared WC. They immediately said they could give us a room with a WC for an additional $50. We needed a room, so we paid the $50, and they required us to charge another $325.
As you can see, we prepaid for this hotel through your service. We obtained a key, code, and FOB to get into the building, lobby, and our room. Once in the room, the A/C was a plug-in window unit. The TV did not work, and the bed touched the kitchenette. The bathroom was poor, to say the least. It had a Smail square shower that my wife would not go into. The kitchen had reused class jars of coffee grounds and sugar. NO coffee maker?

Partner

2/10

Poor

05 Aug 2024

Sharat

This property is in a drug zone of the Toronto. The room does not look anything like the pictures. The sheets were not clean. The floor was not clean. The AC did not work and the guy had to knock on all the neighboring rooms to get it working. Terrible experience. Do not book at this place.

Leisure Friends

6/10

Pleasant

21 Jul 2024

Jennifer

It's exactly what I expected from a hostel. It's an older residence and in that is clean but outdated, I did not feel unsafe inside at any time and there were lots of washrooms so having the shared washrooms was not an issue I think the people rating zero stars have never stayed in a hostel and we're expecting a hotel

Leisure Self

10/10

Exceptional

21 Jul 2024

Johnny

It's fine

10/10

Exceptional

02 Jun 2024

Ronald

The room was small, but, nice. The TV had no remote, and it only had two channels, one of which was static. The bed was comfortable, and the shared washrooms were nice and clean.

Friends_and_family Family

2/10

Poor

12 Nov 2023

Verified traveler

Love hotel disguised

Turns out its a love hotel. Avoid at all costs

Friends_and_family Friends

4/10

Poor

01 Nov 2023

TOMMY

hard to get in the hotel

Self

8/10

Excellent

26 Sep 2023

Syed Ali

Good accommodation at affordable price.

Business_and_leisure Self

8/10

Excellent

26 Sep 2023

Faith

The property was clean although somewhat shabby. Shared bathroom was never a problem. There were several and at least one of them was always free. The staff was helpful when they were there but mostly the front desk was closed. The main issue was the many homeless people in the area.

Business_and_leisure Self

10/10

Exceptional

25 Sep 2023

Nancy

Enjoyed our stay!

Leisure Family

4/10

Poor

03 Sep 2023

Mamta

AC not working

Business Family

2/10

Poor

07 Aug 2023

Malcolm

Sketchy

Don’t park at the lot across the street my tires were flat when I left the next day but the guy at the front desk is nice

Self

8/10

Excellent

01 Aug 2023

Laura

Small but well-positioned & comfy

While I consider it small & pricey for a shared bathroom booking, it was clean, comfortable & quiet. It was also well-positioned for reaching downtown Toronto including the St. Lawrence market and the shopping center. I found buses and trains quite accessible. Great for short stays!

Self

2/10

Poor

28 Jul 2023

Verified traveler

Absolutely appualing

The management was rude and very disagreeable with me when I was staying there for an attraction in the area. The flooring in the room was coming up and the electrial recepticals were caked in smoke stains. The deck on the roof was falling apart as my foot almost went through the board and the railing wasn't attached properly.
I wouldn't recommend this place unless you like being talked down and belitted too and want bed bugs.

Business

8/10

Excellent

24 Jun 2023

Jay

A decent place to stay on a budget close enough to St Lawrence market. A little close to the Salvation Army as well. Was relatively quiet stay in a clean facility. It's also good for longer term stays as it has the kitchen and set up. Will be on my list for future stays. Definitely you have to go to MYSTIC MUFFIN for breakfast spreads and sandwiches, cuz this is a hidden gem in the area. @Mysticmuffin . Very good prices and amazing food, and the owner is a pretty good character. Suggest trying the banana bread with blueberries, as that is freshly made. And the bagels are amazing.

Business_and_leisure Self

4/10

Poor

17 May 2023

Edith

This was not a pleasant stay, area felt unsafe. Far too much odd furniture in room. Front of hotel boarded up. Outside ad says budget accommodation, that’s not how it’s advertised on Expedia. Would not recommend, we’ve put it down to a bad, expensive experience.

Leisure

2/10

Poor

28 Apr 2023

Daniel

It is an uncomfortable hostel experience at a hotel price.
Don’t stay here unless you are simply desperate.

Leisure Self

2/10

Poor

16 Apr 2023

Paulo

Building looked scary l. Didnt even bother checkin-in. I ended up booking another hotel.

2/10

Poor

14 Apr 2023

Stephen

This is more like a hostile, and a poor when it that. Wayover priced for its condition, location and amenities. Do not stay here

6/10

Pleasant

27 Mar 2023

Verified traveler

Horrible

It was in a very poor area, homeless people on the street. I never have stayed in such a small room.
To use the cable TV was a $20 surcharge.
The heat was sporadic, no instructions and finally, they explained it to me. Will never return there. The room and bathroom were clean, at least!

Self

10/10

Exceptional

11 Dec 2022

Daniel

These reviews are hilarious. Have you people never traveled before?

You get what you pay for, and this is the most affordable hotel room in the area. It is 1/3 of the price of the hotel across the street. Great.

It isn't the Royal York. Tiny rooms, outdated furnishings, shared bathrooms. But it is cheap!

Yes, they take a deposit off your credit card, but it is returned in a few days. No problems. Wasn't a scam.

This hotel is exactly what it says it is. It was safe and clean enough. Best value for money in the area. I'll be back.

Business Self

4/10

Poor

28 Nov 2022

Juraj

not recommended

Even it is close to the city center for this money it is bad experience. Sheets on bed were clean, but floor, washbasin etc saw last cleaning a long time ago. In the description of the room stated city view was not presented as there was only blinded window leading somewhere into yard.

Self

2/10

Poor

23 Oct 2022

Imaan

We were very poorly treated by the desk staff who tried to intimidate us. Would not recommend.

8/10

Excellent

14 Oct 2022

Hien

Felt safe and secure. Doors locked at all times. The manager was very helpful in answering any questions and accomodating.

Leisure Self

2/10

Poor

24 Sep 2022

Kathryn

DO NOT STAY HERE. This property is unsafe and unsanitary. You will regret booking here.

Leisure Self

2/10

Poor

10 Sep 2022

David

Tried to cancel through hotel and orbitz. Bought insurance bc I don’t know Toronto. They are refusing.

The hotel is a dump and there are very unsavory people all around. Parking isnt free and it’s scary and unsafe.

Do not go here unless you have to and make sure you have company. Do not go alone!

Leisure Self

6/10

Pleasant

29 Aug 2022

Joyce

For a hostel environment (my first experience) it was surprising how clean it was. Let us leave luggage there well we went sightseeing. Had coffee and light breakfast available. Was a okay experience.

Friends_and_family Friends

6/10

Pleasant

28 Aug 2022

Mary-Kate

Recognizing that the price was very cheap compared to a regular hotel, the room felt small and cheap. The hallways were narrow. It required a passcode to get to your floor, an outdoor key to get into the building and a room key. In the bathroom, there was a large bottle of shampoo and bodywash- shared with the multiple people who had stayed at the hotel before us. There was the possibility of purchasing cable on the old TV. The staff was very friendly!

Leisure Partner

8/10

Excellent

02 Aug 2022

Grayson

Good Value for the Price

The stay was really not too bad. The staff do their best to make check in as smooth as possible and it was fairly quick considering they had multiple rooms checking in at the time. The rooms are not quite the same as the pictures, but they have space, shelfing, air conditioning, a microwave, a full sized fridge, and a shower. This is more amenities than some hotels that have a much higher price.

Partner

4/10

Poor

11 Jul 2022

Cynthia

It was in town that's it

Leisure Self

2/10

Poor

08 Jul 2022

MILEYDY

It was very expensive for one night and the property looked like a home for the homeless. Very bad conditions, everything was old and dirty, I was very scared to stay there.

Leisure Self

2/10

Poor

05 Jul 2022

Nelda

We decided not to stay. Shared bathroom and showers with entire floor.

Leisure Family

6/10

Pleasant

02 Jul 2022

Christine

The tv was the old type and there was no cable. The room was extremely small. No room for night stands. Window was covered by window air conditioner that barely worked. The shower was extremely small.

Leisure Partner

4/10

Poor

01 Jul 2022

Verified traveler

Not clean

Not clean
The sheets were stained and dirty
The soap bar open and used with a dirty wrapper
The room smelled Smokey

Partner

6/10

Pleasant

25 Jun 2022

Harry

Too many stairs to climb, tv had only 1 channel no big deal the table lamp took awhile to turn on, air conditioner was very lou

Self

2/10

Poor

24 Jun 2022

Verified traveler

- This place is located in an undesired part of town. DO NOT walk around there at night.
- I pay $330(incl. tax) per night and the place is a dump. The sheets have stain on them, the washroom sink has hair all over. The floor feels a bit sticky.
- It said the room has kitchenette, it doesn't.
- The kettle has left over water with moldy water in them.
- Overall, I had nothing good to say about this place except the 2 staff in the place is friendly.

Business

2/10

Poor

23 Jun 2022

Patrick

The place was a dump. Should be taken off Expedia offerings.

Leisure Self

2/10

Poor

22 Jun 2022

Tanya

Affordable luxury is not accurate, it’s affordable which is great but more like a sketchy hostel.

2/10

Poor

17 Jun 2022

Kathleen

On check in advised TV would be extra $25/day. Wifi practically non existent. Very basic accommodation and noisy. Door apparently broken as strangers entered room in middle of night despite deadbolt being engaged.

Leisure Self

2/10

Poor

10 Jun 2022

Gary

Don't book here

I didn't even check-in. The place is a dump. More like a low-budget youth hostel. I don't recommend this to anyone that would like comfort. It's also located in a very down-trodden area of DT Toronto.

Business Family

8/10

Excellent

06 Sep 2021

Nicole

Nice kitchenette and room. Super clean. In a rough part of town but otherwise great!

Leisure Partner

10/10

Exceptional

24 Aug 2021

Jrusha

The property had a lot of washrooms and shower rooms. Kitchen, washroom and all shared spaces were very clean. There was just one drawback, there are a lot of homeless people in the vicinity - however their security is very tight and overall the stay was excellent.

Leisure Friends

2/10

Poor

18 Aug 2021

Verified traveler

I didnt even went in the room no one answered im looking for A IMMEDIATE REFUND I HAD TO SLEEP IN MY CAR!

Never again, I’m waiting for a refund or im contacing the bank for the 3rd time.

Leisure Friends

2/10

Poor

26 Oct 2020

Sam

Scam

I didn't stay in the hotel and you processed my card without my authorization, if you you don't refund my money, i will sue you.
Thanks

Friends_and_family Friends

4/10

Poor

06 Jan 2020

Shoval

not like the pictures and the scammed me!

all the place is built from scraps. i booked a room 1 day before my arivel and they just canceled my room and said that my card was canceled(didnt happend) and i had to pay them 80$ more! it was in new year eve and the money i payed was sooo much for so low economy

Business

8/10

Excellent

02 Jan 2020

Verified traveler

Once is enough

We (a group of 6 young women) were left with no choice but to stay here last minute after a mistake with a hostel booking on NYE. The man who checked us in was extremely chatty and slightly over the top. He talked to us about murder and I’m not sure what he did behind the counter with our IDs and credit cards.
The rooms and common area are not bad if slightly unusual but cleanliness was good. There were lots of amenities that we could use. The walls are very thin, two in our group could hear very loud noises from the bedroom above and the rest of us could hear a very loud argument at 3am.
Overall it was okay as there were 6 of us but I would not feel comfortable there on my own or even in a smaller group. We did not feel overerly safe here and got quite weird vibes from the place. We had no issues with our stay but one night was definitely enough and I feel we were lucky to not have anything go too wrong during our stay.

Friends_and_family Friends

2/10

Poor

30 Sep 2019

Morgan

Paid 250$ for a night in a tiny ass room when I could’ve spent that on a nice room at the Grand down the street and had free breakfast and access to a pool never gave back the 150$ deposit so had to file a claim with my bank

Friends_and_family Family

4/10

Poor

28 Sep 2019

Verified traveler

Rough neighborhood

Not very clean and in extremely rough neighborhood. Service was decent but overall I will not stay again

Self

8/10

Excellent

05 Sep 2019

Verified traveler

The room is clean and the owner is friendly
The place is safe

Business_and_leisure Family

10/10

Exceptional

26 Aug 2019

Verified traveler

The room felt like home it was clean not to much space but sifichent space

Leisure

2/10

Poor

03 Aug 2019

Verified traveler

I asked to change my room because it was next to street and noisy but he did not care and request more money !?

Business Self

2/10

Poor

31 Jul 2019

Verified traveler

Expensive room, but the room was very small and cramped. The TV was from the 80s. Check in took much longer than necessary and took photo copies of my drivers license, as well as the other person staying at the Hotel. There was nobody at reception as they are somehow closed on Sunday. I would not recommend this hotel to anybody

Friends_and_family Friends

2/10

Poor

24 Jun 2019

Jessica

Rude

They emailed, saying my brand new card was declined and that they'd canceled my reservation. I called directly, pointed out it was a new card and everything was fine. I asked the rude guy on the phone to ruin it again. I also offered to use another card. Long pause from him, so long I had to say \"hello? You still there? \" He then replies, \"sorry, don't help you\" and hangs up on me. I didn't stay there after all, and I'm ok with that. Found something better AND cheaper

Partner

2/10

Poor

20 Jun 2019

Verified traveler

This place is horrible. People doing drugs outside of the entrance.

Friends_and_family Family

2/10

Poor

25 May 2019

Daz

Disgusting, shocking , rude staff with no manners or customer service,very dodgy and unsafe place to stay and that’s just the hotel
When you leave the hotel it’s full of crackheads and in the way out the hotel take a picture of you for some reason they also insist on taking copies of credit cards and copies of your passport even when you pay cash? It can’t be because of damages as you couldn’t make it any worse . This place should be shut down , it inly has a 1 rating as you can’t leave a zero for some reason

Friends