Name: Royal Oak Inn
Address: 376 Dundas St E, 3, Ontario, M5A 2A5, CA

4/10

Poor

17 Jul 2026

Thomas

The property itself is okay, satisfactory. Unfortunately the surrounding area has social issues which spill out on to the street.

Self

4/10

Poor

17 Jul 2026

Angela

I am not a finicky person, as long as there is a comfy bed and coffee in the room when I get up I normally and happy. This did not have that!
It is located close to a homeless shelter, in a poorer place of Toronto. Not a safe place to be going for a walk alone at night. They do have several cameras and the front door is locked at night.
The parking available is just an area between the curb and building big enough for only two people to parallel park. So if there are more than two people with a car staying there, you are out of luck.
Although the staff were polite, the building is not wheelchair accessible. There is no elevator. The building itself is dark, dirty and looks like it was painted by a three year old. The complimentary refreshment room is a converted closet. The public washroom requires a code to get in to.
The room was fair, only one bedside table. A small tv mounted up at the ceiling. A small glass table with paint splatter covering it. The bathroom was filthy. No tub. You would literally have to stand in the shower stall to close the door if you were a heavier person.
The a/c was a window shakers that could not keep up with the heat, so the room was warm. The bed was comfortable and clean. That about it for positives.
There was no one at the counter when we went to check out. We waited about 5 minutes for someone to finally appear. We were told it would take a few days to have the deposit refunded. We couldn't leave fast enough

Partner

8/10

Excellent

16 Jul 2026

Juliet

For the price? Great deal and great stay! I stayed there for one night cause ai came from out of town and wanted to catch a concert. It did exactly what is needed to. Facilities were clean, smelled good, had working a/c and free wifi and the room was a but compact, but I really didn't need anything bigger. I had zero issues with booking or checking out. My security deposit was returned when they said it would be. And while the street is close to moss park. Unless you are walking through there to get to the hotel from downtown, most of the locals were from south cabbage town or commuters. I didn't have any trouble with 'sketchy' people. Only thing is they don't serve breakfast as advertised. But if I was catching another concert I would definitely stay again.

Self

2/10

Poor

16 Jul 2026

Margaret

Do not stay here! If you do stay here, do not bring your car. This area is extremely unsafe. I asked someone who lived in the area, and they recommended not parking a vehicle or walking after 8pm. There is high risk for car damage, and I didn't end up staying because I didn't feel safe in the building or on the street.

Self

2/10

Poor

16 Jul 2026

Stephanie

room was dirty, hair in the bed, filthy floors, stained pillow, stained window shade, dirty toilet. When told about the bed having used sheets, was met with “how is that possible?”. Everything was stained, chipped, or dirty.

Self

2/10

Poor

16 Jul 2026

Kris

Do not waste your money here. This place is ghetto!

Friends

10/10

Exceptional

16 Jul 2026

Valerie

The room is perfect and I love the view of downtown Toronto behind the bed (a mural). There are two of us and the room is comfortable a little small but adequate. Tim Hortons is a few blocks away and is great for breakfast. Also the streetcar stop is right out the front door. We had to park at public garage a few blocks away but it was easy.

Partner

10/10

Exceptional

12 Jul 2026

Patrice

Nice place

Self

10/10

Exceptional

12 Jul 2026

Patrice

Such a nice place. I like it.

Self

10/10

Exceptional

10 Jul 2026

Muhammad Shaharyar

The stay was comfortable, the staff was very helpful and welcoming. I booked this place since it was the closest to my destination of work. The place is nice but the area where it’s located, is too shady. A lot of addicts on the neighbouring streets. The nearest convenience store is like 5 to 10 mins walk and you don’t wanna do that walk in the evening. Not to mention a hobo was sleeping at the entrance next morning.
My room was at the one side of the building, and there was a bus/train stop, so I was able to hear the train every time it stopped and passed. The worst to me was that the TV was having dish channels. Not my favourite, I do not think anybody would like that since limited and time bound shows. There should be smart TV not even able to screen mirror them.
The room had everything (microwave, fridge, tv, towel and toiletries) but no dustbins, so I had to go downstairs to dump the trash. The disposable glasses were served but no water. There was one dispenser at the reception so again had to go downstairs.
Coffee and tea was served round the clock (self service).

Self

2/10

Poor

05 Jul 2026

Feven

I wasted so much time contacting customer service and still received no proper solution. I felt ignored and passed around instead of being treated like a paying customer. This is completely unacceptable for a company this large.

I will think twice before ever booking with Expedia again, and I would strongly warn others to be very careful. One of the worst customer service experiences I have ever had.

Self

8/10

Excellent

29 Jun 2026

Hugo

Clean bed and bathroom. Once you’re inside the hotel it is fine, but the neighborhood is terrible. There drug distribution center close by. Don’t expect to walk around to explore. Take your uber and go.
Place is ok for a short stay. I wasn’t expecting much and they delivered what you pay for.
Friendly and helpful staff.
Location is close to downtown core.
Just reasonable price in the crazy hotel market of Toronto.
I would stay again if needed.

Partner

10/10

Exceptional

25 Jun 2026

CHRISTIANA

perfect

Partner

2/10

Poor

24 Jun 2026

Dean

This room looked clean at start but retuned late to go to sleep and could not due roaches crawling on the bed and mattress, I went to shower and roaches crawled on the towels and bath mat could not shower I took about 10 photos and videos and was provided no refund or alternate room. I was 1st told I would get a full refund and that never happened they infact refused to compensate me in any way for this disgusting stay which I could not sleep or shower the staff don’t care to resolve

Self

8/10

Excellent

22 Jun 2026

Cristiane

The room was very quiet and clean, with a mini fridge that was a nice touch. The bed was comfortable, and the staff was helpful throughout my stay.
One thing to plan ahead for: there are only 2 parking spots available (for a fee), so make sure to book your spot as soon as you book your room.
The bathroom was nice too, but the sink was quite small — there's a shelf above it for your toothbrush and other items, but the sink itself is so tight that it's hard to wash your face without water splashing onto the floor.
The location isn't the best, but for the price, the hotel offers great value.

Self

10/10

Exceptional

21 Jun 2026

Ben

Very clean and decent

Self

2/10

Poor

18 Jun 2026

Shannon

The room was so small. As a muscular person with broad shoulders, I had a difficult time maneuvering inside the small bathroom. The sink area was so small I could not fit in the space. The place is located in a homeless area and it felt scary at times walking to and from and even during the night. There is not elevator in the building so front end staff had to help me carry my big luggage to my room on the 3rd floor. The mini AC unit in the room made so much noise during the night I found it difficult to fall and stay asleep.

Self

2/10

Poor

15 Jun 2026

Verified traveler

Staff wasn’t very helpful when I brought to his attention that the bathroom was falling apart, molded wood, shower dangling, floor board detached, screws exposed… incomplete shower tiling and that’s just the bathroom…

Friends

4/10

Poor

14 Jun 2026

Zonya

Unfortunately the only positive was the check in staff was very friendly and assuring the area was safe and the bed was comfortable. We were grateful when we arrived as the walk there was very uncomfortable (drugs/homeless). The hotel and room is very old and run down, very minimal. Spend the extra couple hundred to be closer to the main DT attractions.

Partner

4/10

Poor

13 Jun 2026

David

We took the suite which was a basement room below the level of the road. This did mean that the traffic noise was minimal. The beds were comfortable. There was a kitchen included which was not well maintained. No cups, no spoons, just a kettle, microwave, fridge and freezer and a stove. The bathroom was miniscule. No attention to maintenance (toilet seat not fixed, plug in basin not working). This hotel really is on one of the worst streets in the city - not a nice place to be or to wander round. For what we paid it was a let down. Would definitely not stay again.

Partner

10/10

Exceptional

10 Jun 2026

Erin

Good stay.

Partner

10/10

Exceptional

09 Jun 2026

Alisha

Nicest people ever! Very patient and friendly staff! They took a last second reservation from my and my friend unlike other hotels! The air conditioning was perfect rooms are not really big but they are clean and comfy!

Friends

2/10

Poor

08 Jun 2026

Patricia

This property is totally Mia represented. Theee is no parking as advertised, it is in a very questionable area for a senior alone - I am looking for a refund
I did not check in

Self

8/10

Excellent

07 Jun 2026

Todd

All the basics you need. Bathroom could use some work. Sink is a little small.
Convenient location with good pricing.

Partner

8/10

Excellent

04 Jun 2026

James

The Dundas streetcar stops right at the Hotel. Clean, basic accommodation. Front desk staff were friendly and intended to be helpful. Towels were changed out each day.

The nights were unusually chilly for mid-May and I couldn't get the AC/heating unit to blow warm air; front desk provided a second duvet but room was cold in the morning.

The selection of cable TV channels (Bell) is unusual and of little value -- CBC local channels from across Canada but no CBS, NBC, ABC or CNN.

Traffic noise from Dundas (sirens) went on past midnight, but fortunately I was NOT woken up in the middle of the night.

Self

10/10

Exceptional

04 Jun 2026

Lien

The staff was so nice she helped us a lots when i checked in and helped me to fix everything well. Nice staffs 👍

Family_with_children

2/10

Poor

01 Jun 2026

Ryan

Beware. Bugs come out later in the day. Non refundable, refused to come see the insect filled room

2/10

Poor

29 May 2026

Veronica

Despite several efforts to have room refunded due to an emergency, they wouldn't budge. I will never stay here.

8/10

Excellent

29 May 2026

emily

Had to find street parking.

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Sandy

Staff was very helpful upon arrival and showed us to our rooms. The place was clean and well maintained. Only complaint is the bathroom was way too small and water got everywhere on the floor from the sink for being so small. Otherwise, my stay was quite pleasant for 1 night.

Friends

8/10

Excellent

28 May 2026

Josee

Le personnel est accueillant et s’efforce de nous rendre service ( entreposage des vélos)
Les produits de la salle de bain sont vraiment bien
C’est bruyant la nuit ( rue passant)

Partner

8/10

Excellent

24 May 2026

Robert

little hotel simple clean and friendly staff area might be at times questionable but like any area all together it was very clean and simple please to stay .

Partner

10/10

Exceptional

21 May 2026

Robert

Somewhat of a sketchy area of town during the day but at night, it’s fine, perfectly safe no noisy people or street people or anything.

Hotel is in an older building but rooms are very clean good linens nice beds clean hallways. It was released expensive place in town and was better than most motel sixes or whatever you’ll see in this price range usually

Family

6/10

Pleasant

20 May 2026

Cassandra

The staff was super cheerful and polite . Thought they were great. I didnt have a great budget and it was last minute. The room had ac tv and a good bed. Pcs of the mwf were coming up. The bathroom toilet was a super snug fit to the door. And while I am positive it was clean, the discoloured grout in the shower was offputting. In a pinch it was ok. The staff I were the best Ive met at hotels

8/10

Excellent

20 May 2026

Andrea

Ac was amazing. Bed was clean and comfortable. TV worked. Was enough to spend a few hours and rest. Simple.

Self

8/10

Excellent

16 May 2026

Ian

Historic small hotel located in south Cabbagetown area. Room was adequate size and clean. My room was quiet. Window air conditioner worked staff were friendly and helpful. Not sure about parking but unlikely, the streetcar stop conveniently just by the front door.. basic nothing fancy. I had a good stay

8/10

Excellent

15 May 2026

Pauline

The hotel contains only the basics, but that's all that's needed.

4/10

Poor

13 May 2026

Kimberley

Very very small room extremely crowded for 2 and there is no parking available unless you find a parking on the side street very noisy very old building so nothing for sound control. Could hear the vacuum in the middle of the night running constantly filling up the coffee machine, ice maker, doors opening and closing all night. Very very uncomfortable and unsettled sleep. Had a 2-hour doctor's appointment and was quite exhausted before having to travel 5 and 1/2 hours home. Not worth the price page. Should have booked something a little more expensive for a better quality and sleep.

Partner

10/10

Exceptional

11 May 2026

Morgan james

Absolutely loved it here, the staff were amazing and always catered to my needs. Two gentleman called Shazeb and Nick made my stay much more joyful.

They are the most down to earth guys I have ever met and i loved having conversations with them every time they were in. (Apologies if i bored you 😂😂)

I would 100% stay here again longer so i have more time to explore toronto.

Self

10/10

Exceptional

04 May 2026

Maciej

All things said and done, this is by far the best place I’ve stayed at. I’m not talking about the amenities and the type of rooms. My visit to this hotel has been memorable because of the service. I really love the way I was treated. Love, respect and hospitality. I must say, if there’s one thing the Royal Oak Inn does right it’s hospitality. The front desk agent, Shaz, really did a good job and made sure he never said no any of my requests. He really understands the meaning of going above and beyond and has always exceeded expectations. Hats off!!!

6/10

Pleasant

03 May 2026

Susan

The rooms were clean and the staff very helpful, but for two nights we had people in the room next to us arguing and talking loudly from about 2am till 6am 1st night and second night 2am and still going when we checked out at 6am next morning. The walls are very thin and you could hear everything. Safe to stay in at night, but do not walk around the area as we were told by uber and taxi drivers.

Partner

6/10

Pleasant

03 May 2026

Carlos

Three things to consider about the Royal Oak...

The hotel indicates in the Orbitz website that it offers free brekfast and is NOT TRUE. They don't even have anything to offer \"just a water dispenser\".
That is a serios deception that Orbitz needs to take in consideration.

The second factor about the hotel, it doesn't have an elevator, so if you are staying in the third floor prepare yourself. The fornt desk lady try to help. But the narrow staircase make it very difficult.

Third factor and the Hotel picures in Orbitz give you an impression that is not real about the location (too many homeless and drug addicts in the vicinity).

Partner

10/10

Exceptional

03 May 2026

Tanvir

Yes it’s good

2/10

Poor

03 May 2026

Catlin

BEWARE: you have to walk through a CROWD of druggies acting like fools to get to the “hotel” - once inside the room smelled like fresh paint. In fact, the paint was so fresh my daughter got paint on her 😅 (what are they hiding?) - jump back before we got into the room, we couldn’t get checked in until MY 14 YEAR OLD daughter showed ID. What 14 year old has an ID? Terrible check in process. Thankfully we were only there to sleep & shower. Max 10 hours!! Will not be staying here again!

Family_with_children

4/10

Poor

01 May 2026

Samantha

The description of the rooms were misleading. Our room did not have a refrigerator to start. Obtaining linen and towels seems to be a difficult task. All of our chargers were overheating immediately so that tells me something is wrong with the electrical. Our room did not actually lock, the door could have been easily pulled open if needed. I’ve never felt more dirty after leaving an establishment. There was a drain randomly in the middle of the bathroom floor where the cover kept coming off and me and my boyfriend almost sliced our feet a few times on it. There was mould in the washroom and an awful smell of must and bleach in the whole building. Would not recommend. Not to mention two people don’t have room to stand up in the room at the same time..

Partner

10/10

Exceptional

30 Apr 2026

Alexis

The staff and room was great especially for the cost vs the rest of the area- only word of caution is that you are about a city block to the East outside of the “nicer” area. Not a big deal- we walked west toward Jarvis/Yonge once and caught the bus the rest of the time. Even around midnight. I just wouldn’t bring my kids here to stay but for adults it works good!

Friends

6/10

Pleasant

28 Apr 2026

Lisa

Need more parking, room was really stuffy. Need more tables/ desks in the rooms since the bathroom has no counter space. Nowhere to put your things but the floor.

Friends

6/10

Pleasant

27 Apr 2026

Paul

Room was not very nice as bathroom was inadequate and tv did not work as well as no instructions on how to use it. Plug was broken in room and was a problem as it was the only plug other than bathroom

Self

6/10

Pleasant

26 Apr 2026

Emma Lee

No parking on site. You have to pay for off site. They had breakfast included when I reserved the room but have since cancelled it.
It’s a cheap room in the city that’s close to a lot of stuff.
You get what you pay for

Partner

2/10

Poor

26 Apr 2026

Emily

Our room was never held because there was an issue with my credit card and I was not contacted to fix it. We ended up stranded in the city and had to drive home. Staff was unapologetic and unhelpful.

Partner

2/10

Poor

25 Apr 2026

Joey

There was no parking even though it was advertised, and I couldn't warm up my room because the second I turned on the heat it smelled like something was burning.

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

FEMIE

The room not to wide

Partner

6/10

Pleasant

22 Apr 2026

Avinash

Odd little hotel. Not a business class hotel. Not even up to the standard of an average Airbnb - it’s a converted tenement. Barely. They did try.

Self

4/10

Poor

20 Apr 2026

Shaema Merin

It was okay

Family

4/10

Poor

19 Apr 2026

Brandon

I’ve stayed in worse…usually while camping
Sink had hair and clipped hair from (hopefully) the last person. Room wasn’t clean. No amenities - there was a bed a washroom and an ac unit. There was wifi. Bed was made. Sheets were gross. Stains all over them. Not saying I’m going to burn my clothes when I get home - not saying I’m not going to burn them. There is better out there (like a box, or pet carrier) and probably in a better part of town - unless you enjoy watching people on the street openly dealing and doing drugs.
The front counter staff were very polite.

8/10

Excellent

16 Apr 2026

John

Parking was very strange but since we were not driving in town it was adequate. The ventilation in the room was not good. The room was small and one would probably be comfortable if they were staying for a couple days as you adjust to the room size.
To be perfectly honest the neighborhood is very dicey and if that bothers one then you should not stay there.

Partner

2/10

Poor

16 Apr 2026

Marcie

I chose this hotel because it said parking was available. When we arrived to check in after 11pm we were told to go find parking somewhere in the neighbourhood. We had just driven through the neighbourhood and we would not have felt safe walking a couple of blocks with our luggage to get back to the hotel. We decided to just drive 3 hours to get back home. We were charged the security deposit but hoping to get that back.

Partner

4/10

Poor

15 Apr 2026

Lea-Rose

Room is much smaller than pictures show. Not a very clean room, there were ants in the bathroom. Also not really their fault but it is quite noisy, so be aware of that. Also sketchy area and very limited parking which is not enclosed, it’s on the sidewalk. It’s an okay place for 1 night but wouldn’t really recommend

Friends

6/10

Pleasant

08 Apr 2026

Michael

Property was run down. Very basic. Staff was fine. Neighborhood so so. But it worked. You could hear everything outside your room. Very loud. So if you're a light sleeper , maybe not

Self

10/10

Exceptional

08 Apr 2026

Maciej

I believe the hotel has amazing location… as well the people who work here are amazing… I have stayed in 5+… and to be honest… they are doing their best as Toronto is very demanding…

Self

8/10

Excellent

08 Apr 2026

Robin

Clean, friendly staff, convenient location.

Family

4/10

Poor

06 Apr 2026

Jade

Onsite parking for 3 spots only. Expedia advertises free breakfast which is untrue.

Family

6/10

Pleasant

05 Apr 2026

Kevin

Good spot in a pinch. Friendly staff and a just a slight walk to rhe city.

10/10

Exceptional

04 Apr 2026

Arijit

Excellent

Family

8/10

Excellent

01 Apr 2026

Remy

Nearby à commerçant street and many restaurants.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Suranjana

Good

Self

4/10

Poor

16 Mar 2026

Jaime

I booked the suite. I arrived at the hotel after dark and was told that the suite is not in the hotel itself, but is down the street at another building. I asked if I could switch for a room in the hotel they said they were full. The desk clerk helped me take my bags down the street and let me into a basement apartment of a row house.

It was clean but I didn't feel safe. The room door opened onto the street. There was another exterior door at the back of the unit with only a handle lock. There was another door that had a sign in it saying do not use this room, it is under maintenance. That felt sketchy.

I closed the bathroom door before going to bed and when I got up in the morning the bathroom door wouldn't open. The knob mechanism has fallen out while closed and made it stuck in the closed position. So I had to get fully dressed and walk up the street to use the bathroom at the main hotel.

As a woman traveling alone this whole situation made me uncomfortable. Had I known that I would be in the basement of a house and not in a staffed hotel I wouldn't have booked it. The staff were friendly and helpful but I was very uncomfortable all night and would not book here again.

Self

4/10

Poor

13 Mar 2026

Urmila

It is not worth the price.

Self

8/10

Excellent

13 Mar 2026

Jacob

Great for the price . The place is old so there is minor damage to the walls but overall it was a great stay

Self

6/10

Pleasant

09 Mar 2026

Kevin

Everything was close by and it's always busy around there

Self

4/10

Poor

07 Mar 2026

Stephanie

The rooms were not that clean, and there were red ants in the bathroom. Our room didn't have a mirror, and when I mentioned it they said they would bring one up but never did.

Friends

2/10

Poor

04 Mar 2026

Jorge

yes shops nearby

Self

4/10

Poor

04 Mar 2026

Hailey

This is not the ideal place to stay, there’s holes in the walls, rooms aren’t clean at all it’s filled with dust. Would not recommend. The staff are nice though.

Partner

8/10

Excellent

28 Feb 2026

Peter

Room was clean, bed was clean. The baseboard and window trip could use a simple paint job which would have made the room excellent for the price point.

Self

2/10

Poor

25 Feb 2026

Dennielia

My room was not clean and when asked to see antoher room it was worse so me and my husband left seeking and waiting on a refund and return deposit

Family

2/10

Poor

20 Feb 2026

Owen

The room was extremely dirty, small, gross. The bed was very small and uncomfortable and without a headboard. Sheets had some stains on them. Holes in the wall held up by tape. Missing smoke alarm with wires hanging out. Bathroom was gross

Leisure Partner

8/10

Excellent

17 Feb 2026

Rosario

TTC right outside the Inn.

Self

10/10

Exceptional

11 Feb 2026

Colin

Clean, comfortable and good staff.

Leisure Self

6/10

Pleasant

04 Feb 2026

Maryke Laetitia Jansen van

Nice place, clean and tidy. Simple breakfast that I could take with me, coffee on the go, and everything I needed was there. The bed was comfortable, but the aircon was super noisy and aimed directly at the bed. There was screaming and fighting in the hallway outside my room, which scared me and kept me awake. Apparently this is not a good area of town, for those who dont know, pike me. But the tram does stop right in front of the door and I didnt feel unsafe necessarily.

Business_and_leisure Self

6/10

Pleasant

30 Jan 2026

Crystal

My stay was ok. The room was clean. The bed was comfortable. However, I could hear everything out in the hallway, like talking, walking around and doors opening and closing. The walls are very thin, which disrupted my sleep unfortunately. It was a convenient location for me to get to and from the venue I was attending.

10/10

Exceptional

30 Jan 2026

Tyler

I like it.

10/10

Exceptional

28 Jan 2026

Scott

Everything was great as usual

2/10

Poor

28 Jan 2026

Jordan

Room was right next to the rail, and the staff did nothing about the noise guests, walls were paper so could hear every addict both inside the hotel and outside. Awful. Food was pitiful, cold bagel and pre packaged Garbage.

Leisure Friends

10/10

Exceptional

27 Jan 2026

Laurianne

Staff was amazing!
Cute little Inn. Would definitely go back if i am in the area.

Business Self

10/10

Exceptional

27 Jan 2026

Mike

Room was clean, bathroom was small and renovated poorly.

10/10

Exceptional

07 Jan 2026

christal

It was so good

10/10

Exceptional

06 Jan 2026

Chih-Yuan

I like they offer to go breakfast in a bag with everything. You just grab and go if you want to save it later and eat outside. Good staff and always clean your room. Awesome

Self

10/10

Exceptional

06 Jan 2026

Clara

Yes, really clean and quiet.

Business

2/10

Poor

30 Dec 2025

Daniel

.

10/10

Exceptional

27 Dec 2025

Sayeeda

Staff was very friendly! The place was tidy, and they had a 24 hour coffee bar which was really nice. It was our second time staying here and we are looking forward to our third!

Leisure Partner

10/10

Exceptional

02 Dec 2025

Edrian

It was clean and cheap its just that its located in a very sketchy neighborhood

8/10

Excellent

27 Nov 2025

Mohamed Pierre

The concierge was very nice
Such a gentleman

2/10

Poor

26 Nov 2025

Jacob

Showed up and upon seeing the area and hotel, turned around a walked out. Requested refund for the night and next night but was denied refund.

Business

2/10

Poor

23 Nov 2025

Lisa

No fridge or microwave in room, good for travellers who just need a bed

8/10

Excellent

23 Nov 2025

Jamie

The room was very nice and had everything we needed for our stay. Didn’t feel comfortable leaving the car on the street so we parked underground at the freshco just down the road maybe a five minute walk from hotel and it was relatively inexpensive

Leisure Friends

10/10

Exceptional

21 Nov 2025

Shahanaz

Lovely staff 😍 breakfast good,room okay

Business_and_leisure

4/10

Poor

20 Nov 2025

Jorge

Very neglected aweful staff