Name: Relais Il Chiostro
Address: Piazza San Francesco 1, Massa Lubrense, 80061, IT

10/10

Exceptional

06 Jul 2026

Patrice

We had a nice and peaceful stay! Basic rooms but quiet and nice rooftop terasse. Nice area in the middle of lemon plantation and nice small village 2 minutes away

Family_with_children

10/10

Exceptional

07 Jun 2026

TO YUE

We had a very pleasant stay at this room. Feel peaceful, quiet and relaxing, making it a perfect place to escape from the busy tourist area.
The transportation can be a little inconvenient, especially if you do not have a car.
Overall, a great choice for travelers looking for a quiet and authentic experience.

Partner

10/10

Exceptional

12 May 2026

Julie

I enjoyed my stay here very much. It as quiet and removed from the busy tourist areas. Quiet and very comfortable. The coffee station was perfect. Very much a self serve , self check in scenario which I enjoyed but the staff were always responsive and informative on what app when needed. They shared exact details on check in process, parking etc which I appreciated arriving late at night. Overall I would recommend this hotel and stay here again.

Self

2/10

Poor

03 Oct 2025

Veronica

We paid more to get a “better “ room and it wasn’t like that. The bathroom was not completely clean (hairs on the floor and shower).
Very disappointing

Leisure

10/10

Exceptional

06 Jul 2025

Monique

Beautiful!!…

Leisure Partner

8/10

Excellent

28 Sep 2024

Michael

Il Chiostro, a former monastery is a 75 euro taxi ride outside Sorrento, at least that is what we were charged. Maria is very helpful and friendly but be aware, there is no bus service to the Relais and it is a 600 metre steep uphill walk from the main road. Impossible if you have luggage. The only practical way to get to Sorrento is by bus walking down and up the hill unless you rent a car or scooter. There are no restaurants in the vicinity although Maria can arrange a free ride to and from a restaurant in Annunziata, a village relatively close by. The rooms are small, the bathroom is good for one person at a time. It is peaceful and quiet, breakfast is adequate but think carefully if this is the right place for you. In the end we were ok but I can’t say this is what we expected.

Leisure Friends

10/10

Exceptional

16 Sep 2024

Alejandro

María was just great

Leisure Family

10/10

Exceptional

19 Oct 2023

David

This was one of the highlights of our 10 day tour of Italy. Antonio, the manager, was exceptionally friendly and engaging. The converted monastery was beautifully renovated and very comfortable. This is a perfect base to visit Sorrento and/or ferry to the Amalfi coast or Capri.

Leisure

10/10

Exceptional

24 Sep 2023

Luciana

The place is very unique , Sabrina is very helpfull and sweet, the amenity need a little improvement , but overall the place is realy good! One thing , on friday you can not park near by

Leisure Partner

6/10

Pleasant

09 Aug 2022

Eric

This out-of-the-way hotel was a disappointment. The pictures don’t represent the general decrepit and shabby nature of the place. At the dead-end of a small village road, it was very tough to find (small sign just next to the front door) and inside a pretty run-down cloister/monastery. While the concept of staying in a unique place is appealing, the overall experience wasn’t great because the execution is off.
The highlight was the friendly staff, cleanliness of the room and check-in area (despite some funky bathroom doors), and room AC in a very hot time of year. The lowlight was the bad Wi-Fi, small/cramped bathroom where we had day without functioning water, and the general condition of the property. Be prepared to lug all suitcases up an entry ramp and then two flights of stairs. Also, Friday is market day and we needed to park our car 450meters away the night before (otherwise car is towed) which wasn’t ideal on the day of our checkout.
I don’t want to give a bad review but feel like I need to be honest so that others go in open to what this property is and isn’t.

Leisure Family

10/10

Exceptional

02 May 2019

Olga

A very tastefull hotel in an ancient cloister

A really beautiful place with an amazing view from the terrasse to the sea!
A very interesting experience, the hotel is situated in an ancient cloister. As soon as you enter into the building, you feel like in a completely different world. There's a garden inside the cloister and our room was giving a view on a typical lemon garden outside. The whole hotel is very clean, well maintained, decorated with lots of taste!
The girl on the reception was really nice and gave us a lot of advices. She spoke very good English and French, and the owners of the hotel speak English as well, so it was very simple to communicate.
The only but: a church is still working, so you'll be probably woken up at 5 o'clock in the morning with the church bells, and again at 8 o'clock or something like this. The isolation from the corridors was not very well, so we've heard a group of guests shouting in the night.
But everything else was great! I'd stay here again if I visit the Sorrento area once more!

Partner

8/10

Excellent

21 Jul 2026

Lincon Macario

Banheiro pequeno. Não tem café. Restante honesto.

Partner

8/10

Excellent

20 Jun 2026

Lasse

Super let komme til og parking virkelig let. Man skal du være opmærksom på at flytte sin bil inden fredag morgen, pga af markedet på gaden. Dog køre man bare længere ned af gaden, super hyggeligt sted og lækkert restaurant som nabo

8/10

Excellent

22 Sep 2025

Carlos Alberto

Hotel literalmente dentro de um convento. Muito silêncio e tranquilidade. Contudo, é muito isolado e sem transporte próprio fica bem complicado se deslocar. O quarto é grande e funcional, atendeu às necessidades, mas apareceram formigas. A recepção, mesmo em horário reduzido de atendimento, foi muito solícita.

Friends_and_family Family

2/10

Poor

09 Jul 2025

Maria

Péssima experiência

Péssima experiência! Total falta de respeito com o hóspede.

O check-in estava marcado para as 15h, mas o responsável simplesmente não estava no local. Depois de inúmeras ligações e muita insistência, ele apareceu apenas às 16h, demonstrando um completo descaso com o mínimo de compromisso e pontualidade. Pior ainda foi a postura do anfitrião: nada de humildade ou pedido de desculpas. Pelo contrário, foi grosseiro e desrespeitoso, como se o erro tivesse sido nosso.

A estrutura do hotel é deplorável, tanto nas áreas comuns quanto no quarto. Tudo muito mal cuidado, desconfortável e nada condizente com o que foi anunciado. Claramente, o lugar não está preparado para receber hóspedes com o mínimo de dignidade.

E como se já não bastasse o transtorno no check-in, no dia seguinte, às 9h50 da manhã (sendo que o check-out era às 10h), fomos surpreendidos por batidas insistentes na porta com alguém gritando \"check-out!\", como se estivéssemos ultrapassando o horário. Mais uma amostra da total falta de preparo e respeito com quem está pagando por um serviço que não foi entregue minimamente.

Sinceramente, esperava muito mais de uma plataforma séria como o Hotéis.com. É inaceitável que um hotel com esse nível de atendimento e estrutura ainda esteja listado no site. Essa foi, de longe, uma das piores experiências que já tive em hospedagem, e considero mais do que justo um reembolso diante de tanto descaso.

Friends_and_family Friends

10/10

Exceptional

09 Oct 2024

Moritz

.

Leisure Partner

6/10

Pleasant

25 Jul 2024

Cynthia

Not very good location.

Leisure Partner

10/10

Exceptional

16 Jun 2022

Marcel

It was a great location , very nice lady when we checked in.
Ariana made us a great breakfast every morning.
Beautiful monastry! We loved it!

Partner

10/10

Exceptional

24 May 2021

Verified traveler

Tutto molto perfetto, i proprietari squisiti, ritorneremo

Leisure Friends

10/10

Exceptional

22 Jul 2019

Maren

Super schöner Kurztrip

Super cooles B&B, vor allem die Dachterasse mit diesem einmaligen Ausblick ist toll. Ebenso die Gastgeber! Das Frühstück ist super nett, es gibt ausreichend Cappucino und Espressis :-) Empfehlen können wir auch das Restaurant gleich neben an bei Claudio.

Friends