Name: Bellavista Francischiello Hotel and Spa
Address: Via Partenope, 26, Massa Lubrense (sorrento), 80061, IT

10/10

Exceptional

20 Jul 2026

Shelley

Clean room. Pool. Bar.

Family_with_children

10/10

Exceptional

18 Jul 2026

Christal

Words cannot describe how wonderful our stay was at this hotel!!! 100/10 , they made my mom’s 75th birthday a dream come true! They helped with transport and met the most amazing chauffeur, Egidio. Lucia went above and beyond prior to our stay and after, she was so helpful and helped us so much. The view is beautiful and really was a glimpse at God’s work! Get a room with a balcony is a must. It is a little outside Sorrento but a short bus ride on the EVA 008 gets you to city center! Here is my mom’s review:
My daughter took me to Bellavista for my 75th birthday. It was the most beautiful, amazing place I’ve ever been to! I woke up to see the beautiful ocean view from my bedroom! Everyone was so kind and welcoming! I had the most delicious consome, I have ever had in my entire life! I will never forget this beautiful place and my daughter and I are planning to return next year or maybe sooner! Love Sorrento, love Italy for its beautiful people, places, beaches, great food and breathtaking beaches. I will be back,hopefully very soon!
We definitely will return to this specific hotel! The pool and its view was spectacular and it had the best breakfast and restaurant . It’s a family hotel and you can tell, the staff was always kind and helpful! They took care of my mom’s medicine with care! Stay here!

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Lara

We had an amazing time, the hotel staff was wonderful and really helpful with any queries we might had. The rooftop pool was a one of our favorite features of the hotel, and loved chilling and having our drinks till later.

Food at the restaurant was also fantastic and the breakfast had everything we could wish for.

Getting to the hotel and from the hotel it's also very easy once you figure out which bus line goes from Sorrento. The bus stop in front of the Hotel is by request, and it was super handy for us that were traveling without a car.

1000% recommend!

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Marcel

Easy to get to, very well situated easy bus access to get into town and loved all the amenities. Great staff and net some awsome guest.

10/10

Exceptional

14 Jul 2026

Olga

Beautifully maintained family-run hotel, with a lovely pool area and gorgeous views. The food and service at the restaurant are exceptional. Hotel staff is very friendly and accommodating. The only draw back is there is no shuttle service to and from Sorrento. The city-bus stops every 20 minutes right in front of the hotel lobby, which is a short scenic ride to town. The bus stops do not have signs, so it took us a while to find the bus stop going back to the hotel.

Partner

10/10

Exceptional

10 Jul 2026

Jonathan

Great hotel, great staff, would certainly stay again.

Partner

8/10

Excellent

03 Jul 2026

Jerry

Decent property, staff pretty nice and helpful….the hassling for the towels is what was most frustrating…. It’s hot there, I sweat a lot so I carried a towel to walk with everyday….each day they wanted to make sure the towel was returned…. Started to be annoying…..

Partner

10/10

Exceptional

30 Jun 2026

Callum James

Great hotel with really helpful staff! View from the Pool/pool bar is unreal! Would definitely recommend!

Partner

10/10

Exceptional

29 Jun 2026

Susan

Beautiful hotel outside of Sorrento with amazing views of Capri Island from your room. The sunsets were spectacular and can be taken in every evening from the roof top pool/bar area. The restaurant was excellent with a variety of selections for breakfast and dinner. The views at dinner are breath taking - hews of pink and purple on the horizon. Excursions can be booked at the hotel and providers pick you up and drop you off from there so it makes transportation easy. Bus 108 runs right by the hotel every day and is the most economical transport to Sorrento $2 euro one-way. Parking is hard to find in Sorrento and taxis will run $50 euro one-way. Would highly recommend to anyone wanting a relaxing Amalfi Coast experience.

Partner

10/10

Exceptional

26 Jun 2026

Mahdieh

I had an greedy time in this hotel. Breakfast would be better since it was very limited choice but the overall experience was great. The location is a bit far, making it hard to come back to hotel at nights if you don’t have a car. I had to take bus and it is not working after the midnight and taxi is around 60 euros each way.

Self

6/10

Pleasant

24 Jun 2026

Ramsin

Old hotel needs a lot of work (remodeling)
Staff had wrong information about most of our questions except one night shift front desk guy name Jose was helpful and nice.

Partner

2/10

Poor

22 Jun 2026

Karlie

Our family paid $2,437.64 for two rooms through Hotels.com, and this was one of the WORST hotel experiences we have ever had.

Before arrival, I asked the hotel either to approve cancellation or provide current photos confirming the rooms matched the online listings. They refused both and assured me the descriptions were accurate. They were not.
The “Junior Suite” was not a suite in any meaningful sense—just a bedroom, small bathroom, and terrace. It lacked the advertised living area, sofa, shower/tub combo, and amenities. Our children’s room was in a separate building area far from ours, which was completely impractical for a family.
I also have a serious back condition, yet our room required climbing about 50 stairs with no elevator access. NEVER disclosed.

Worst of all, our room had water leaking from the air-conditioning unit with visible black and pink mold beneath it. I am highly allergic to mold. We immediately reported it and asked for another room or proper cleaning. The hotel claimed it was fully booked, and despite my specific request that the mold be cleaned while we were at dinner, nothing was done.
We had to sleep with the sliding door open for air, with no screens, and I woke up with mosquito bites on my face.

The next morning, we left and requested a refund for the remaining nights. Despite misleading room descriptions, accessibility issues, mold, water damage, and failure to remediate, the hotel refused any refund or compensation.

AVOID AT ALL COSTS!

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Dennis

We had an awesome stay at this hotel. The cleaning staff were very attentive, and provided a wonderful service. Breakfast was great every day and the wait staff in the restaurant in the evening were fantastic. The two guys that ran the pool bar were awesome as well. Massages were great and we used the sauna and indoor thermal pool as well. We were sad to leave when we did but most certainly will be back. Ciao ciao.

Partner

10/10

Exceptional

16 Jun 2026

James

Our stay was excellent, very clean , good simple breakfast but plenty of it. Main restaurant was very good and good value as well. The view we had from our balcony over capri was great. Bus just outside the door both ways. 20 minutes into sorrento and just €2 euros each. Beautiful pool with bar and food at lunchtime if you want to eat. Tranquil to be able to get away from the main towns. Only slight downside is no shop close by but other than that perfect.

Partner

10/10

Exceptional

15 Jun 2026

Brianna

Overall a great place to stay.

10/10

Exceptional

15 Jun 2026

Kirstyn

Excellent hotel and right at a bus station to get into central sorrento. Beautiful views and felt very quiet and boutique. Very classy hotel and good restaurant, 10/10!!

Partner

10/10

Exceptional

14 Jun 2026

Lesley

What a hidden gem this hotel was!

Nice clean comfy room, and the view over the bay of Naples was absolutely spectacular.
Staff friendly and helpful, restaurant had a good choice, and was an easy bus ride onto town if wanted to eat at the any local restaurants.

Will definitely be returning.

Partner

10/10

Exceptional

12 Jun 2026

Dolores

The room and view were especially beautiful. A great balcony!
The staff was kind and helpful.
I enjoyed my visit immensely.

10/10

Exceptional

04 Jun 2026

Karl

Nice place

10/10

Exceptional

01 Jun 2026

Sara

Beautiful property. Restaurant was wonderful with excellent service!

10/10

Exceptional

01 Jun 2026

Laura

Restaurant was superb! The waiters were excellent and friendly. The fresh grilled fish and pasta dishes were the best we had. Our room views and pool area were very beautiful. Breakfast was plentiful. Our only complaints were the room had ants but was immediately fixed, and the elevator did not work well, but was also fixed. Altogether a pace we can highly recommend!

Family

10/10

Exceptional

29 May 2026

Jane

We had a wonderful stay last week. Our room over looking Capri was magical.
The Staff were kind and helpful.
The cleaning of our room was exceptional.
Beautiful pool area and we ate by the pool twice for lunch, a lovely experience both times, with lovely fresh fish, prawns and seafood pasta.
Our only disappointment was breakfast, it really was poor, the Staff seemed to want to clear up around us and the choice of food was very basic. The fresh fruit, was not fresh at all, and every day, the same.
Location slightly outside of Sorrento, but no problem, as the bus 2 euros each, was very regular and literally the stop was outside the Hotel reception, and took about 12 minutes.
All in all a beautiful traditional Hotel that we would come back to, with lovely people, just need to improve breakfast.

Partner

10/10

Exceptional

29 May 2026

Melissa

The hotel was beautiful! The staff were friendly and helpful. Our experience was very relaxing.

Partner

10/10

Exceptional

28 May 2026

Heidi

Loved our stay here!

8/10

Excellent

27 May 2026

Melissa

The views at this hotel were great!! The only downfall was that it was out of town about 20 minutes and the public transportation was a pain.

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Courtney

Small bathroom but everything else was amazing. No complaints.

10/10

Exceptional

23 May 2026

Colin

Excellent!

Family

10/10

Exceptional

23 May 2026

Naoko

Location has a beautiful view and there is a nice roof terrace with a bar. Bartender was very attentive and sweet. Restaurant inside hotel was good service and food. Very reasonable price and you can enjoy local food with wine. Highly recommend.

Business Family_with_children

10/10

Exceptional

23 May 2026

Rijad

Had a great time there, would definitely go again!

Friends

10/10

Exceptional

19 May 2026

Lydia

The staff was so kind and accommodating and took the extra step to make our stay wonderful. We would live there if we could.

10/10

Exceptional

19 May 2026

Cherry

Spectacular view of Capri from my huge patio in Jr suite! The staff was amazing and so helpful with anything I requested. The room was very comfortable and daily breakfast was really good. Nice to have great restaurant on site when we didn’t want to go out! Enjoyed being out of the crowds in Sorrento but easy and quick to get there for ferries etc. I’d highly recommend.

Family_with_children

10/10

Exceptional

17 May 2026

Jonathan

Lovely hotel. Stunning views out across the Bay of Naples and Capri. With a bus stop on the route to central Sorrento right outside the front door.

The staff and service was excellent, we never wanted for anything and and questions were answered straight away.

The room was beautiful with very comfortable beds, a lovely bathroom, air con and plenty of space.

The food was also delicious with a breakfast buffet with lots of choices and a varied evening menu.

There is also a rooftop pool and bar with stunning panoramic views and a spa, but we didn't use these.

Highly recommended hotel. And did I mention those views??

Partner

10/10

Exceptional

15 May 2026

Jeremy

The rooms were maintained every day by pleasant staff and the Restaurant was a lovely place for breakfast and Dinner with a glorious view of Capri filling the horizon. The rooftop pool was clean and clear and there was a snack bar for coffees and tasty snacks. Overall the hotel was a lovely place to stay ...for two whole weeks....I had a ball.

Self

10/10

Exceptional

15 May 2026

cory

The view is outstanding! The sunset was breathtaking. The food was very good. We enjoyed our stay. Than you

Partner

8/10

Excellent

10 May 2026

Debbie

The place was wonderful. We loved the balcony off our room facing out to Capri. The location was quiet which we wanted. The staff were so helpful and friendly, they assisted us with our tours. We enjoyed our stay very much.

Friends

8/10

Excellent

03 May 2026

Aidan

Hotel staff were very friendly and helpful. The attached spa and outdoor bar/pool were great. Unfortunately the soundproofing in our room wasn't very good. Noise from the road, nextdoor room, and surrounding properties was very loud. The road is not suitable for walking into Massa or Sorrento safely and so you will need to take the bus or drive.

Partner

10/10

Exceptional

22 Mar 2026

Helene

Very nice hotel facing the capri island once
The season starts the swimmimg pool will be open ypu will enjoy all the amenities . They had a swimming pool.indoors part of the spa that i benefited from.with sauna . The breakfast was very good with a lot of choices very generous .
I highly recommemd this place

Family_with_children

10/10

Exceptional

21 Mar 2026

CEDRIC

Beautiful views. Friendly people

Partner

10/10

Exceptional

04 Nov 2025

Luther

The staff went out of their way to make our stay enjoyable. Our room was spacious and comfortable - and the view was spectacular.

Leisure Partner

8/10

Excellent

30 Oct 2025

Jarek

Tiny showers but otherwise we had a nice stay. Bus goes to Sorento but if you’re a taxi person it’s 50 euros on average. Everybody has their own price.

8/10

Excellent

28 Oct 2025

Rebecca

Beautiful

Leisure Partner

8/10

Excellent

26 Oct 2025

Marianne

The breakfast was good. Front desk was helpful. Room was comfortable & had a coffee machine as well as kettle. View was excellent out of the balcony. The only drawback, was the location. It is not near city center. No shopping or dining nearby.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

John

Overall satisfied with the stay.

Leisure Partner

2/10

Poor

18 Oct 2025

Suzanne

Rude staff, terrible service, and two days in a row ear-splitting drilling right by our room starting at 8:30. We let it go one day, and went out, but the second day it was raining and we got a huge headache and finally had to ask for them to stop. We never got the comped bottle of wine. Poor command of English so any complex requests went unanswered. After my fever, I got a massage the next day, and went up to the pool deck. I lost the key card and the brusque, older woman with shoulder length brown hair and thick black glasses made a big to do about this! It's a spa and aren't we supposed to be relaxing? The road is noisy and the shutters do drown out some of the road noise at night but very noisy if you want to sit on your patio, the road is right there.

it look over 14 hours just go get an extra blanket when I was freezing with a fever one might. No friendly greetings, nasty stares, and the front desk forgot our 5:30 am wake up call and we almost missed our flight. The same older man at the front desk gave us the wrong information and told us our tour was cancelled due to rain when it was not!

One morning we had no breakfast because they were short staffed and opened late. A lot more went wrong!

The spa was luke warm, the steam room and sauna did not work and you have to book these serices in advance, no one tells you this. We asked for a reduction in our bill but the man at the front desk said he is just a worker. I will be contacting Expedia for one!

Leisure Partner

10/10

Exceptional

16 Oct 2025

Cristina

We liked the vibrant hotel and the gracious front desk. Our room was clean and we did have a partial view of the ocean. It is about 1 mile from Sorrento and I don’t think it can be walked safely (no sidewalks). There is a bus stop that can take you into the city right outside the hotel— for either the EAV or Sita. It will also drop you back. You can purchase bus tickets ahead of time at a tabacchi shop or pay on the bus. We found the EAV came around more often when we needed it but expect that it comes about every 30 minutes. There are barely any call buttons or signage where you are on the bus route so google maps is very handy to figure out when you need to get off. The hotel itself suites our needs. The included breakfast had a lot of options, which we enjoyed. We liked the quiet and that the city was a little bit away.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Kayla

The best part of our entire honeymoon trip was staying at this hotel! The staff were exceptional and helped us book all of our activities, print our train tickets, make restaurant reservations, anything we needed. Our room was cleaned every day, and the amenities were amazing. We took advantage of the hotel spa and had massages, and we loved the rooftop pool. Overall an amazing stay, and we will recommend to anyone travelling to Sorrento.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Anne-Marie

Great property and view. The restaurant was delicious and the staff extremely helpful!

10/10

Exceptional

06 Oct 2025

Mary

The staff are so friendly and helpful. The beds are very comfortable and the room spotless clean. Lovely breakfast. The views are stunning. Will definitely be back.

Leisure Family

10/10

Exceptional

04 Oct 2025

Amanda

Beautiful hotel with very friendly staff. The views were absolutely wonderful. We enjoyed the rooftop pool which was well maintained.
Our only disappointment was the food. Breakfast was great but the dinner could have been better for the price.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Julia

Staff were kind, friendly and very helpful - they couldn’t do enough for us.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Cheryl

The hotel is very nice and the views are amazing. It is a little off the beaten path which we liked, but a very easy drive or bus ride to sorrento. The rooms are spacious and the staff is great. We ate at the restaurant several times and the food was delicious. I would highly recommend.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Salvatore

Fantastic hotel wonderful personnel specially the owner and the entire team .
Thank you we will be back.

Business_and_leisure Family

10/10

Exceptional

20 Sep 2025

Gary Michael

Wonderful staff and amazing views! Breakfast was lovely as they offer lots of options, massages were excellent and the rooftop pool was the perfect spot to cool down & relax. The room was very clean .. overall a great experience!

Leisure Partner

6/10

Pleasant

15 Sep 2025

Hillary

Review of Bellavista Hotel

The room was good with lovely balcony and view. The main problem was we had no WiFi at all the whole week we were there. We had the manager come and check then nothing done about it. Also we had no tv only couple of Italian channels worked. The English ones said no service and the screen went blank The Netflix wouldn’t connect either!! So inaffect we had no tv all week also. The breakfast was basic and the same each day. Strange bacon and the scrambled eggs one day tasted off. They ran out of gluten free bread for 2 days.

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Elizabeth

This hotel has an authentic Italian feel. The staff are excellent, welcoming and helpful. The food is great and the evening meal is table service which is a refreshing change. The rooftop bar and pool have beautiful views across to Capri. There is a regular bus service into Sorrento every 20 minutes which stops outside the hotel.
However, the hotel sits right on a busy road. We had a ground floor room which gave us a lovely view but was very noisy. The road has no pavement and so, if you like a walk in the evening its not safe. There are no nearby bars or shops that we could see.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Michael

Best view of ocean & Capri. Comfortable, clean, staff that made it seem like home. Good value for ghe price. Nice that breakfast was included. Incredible massage in the spa - great price too! Would recommend it. But, not walkable to anything, and a busy/noisy road.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Mansi

Pure bliss! Loved our stay here.

Leisure

10/10

Exceptional

30 Aug 2025

Michael

It was a beautiful place to stay. The view was amazing! The food was good and the pool was nice! My husband and son both had massages and they said that they were great! The hotel was very clean and the staff were nice.

Leisure Family

10/10

Exceptional

28 Aug 2025

Katie

Amazing pool/views. Food was excellent. The staff was wonderful. Air conditioning was the best of our stay. Views were lovely. Easily the nicest hotel from our holiday.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Naira

Everything was great!!! We really like this place… Was very friendly, great customer service…. The rooms was big and we had very nice view….. We will go back again!!!

Leisure Family

10/10

Exceptional

23 Aug 2025

Nicole

Such a beautiful hotel with views to die for. The restaurant was amazing! Pool was spectacular. There is literally a bus stop right out the front door and less than 10 min into town. Would absolutely stay again

Leisure Family

10/10

Exceptional

16 Aug 2025

orlando

Amazing views

Leisure Family

6/10

Pleasant

14 Aug 2025

HAZAEL

The staff was friendly, but the rooms are old and beds are uncomfortable. The balcony is nice but he lights of the hotel ruin the view. Very good pictures on the website but not the correct ones from the rooms

Leisure Partner

10/10

Exceptional

10 Aug 2025

Lauren

Highly recommend. This hotel and staff is fabulous.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Lindsey

Beautiful Hotel, worth the stay!

The hotel was amazing! It is remote from the chaos of tourists. It was peaceful, the staff was extremely friendly and helpful. The rooftop pool was nice with beautiful views of the Sorrento and Capri coast. The restaurant was amazing! My only complaint was that our room had a bit of an ant problem. Our kids room did not.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Vicki

Absolutely amazing stay here! Just outside of Sorrento so you do have to take a bus into town but the staff, the views and the food was spectacular!

Leisure

8/10

Excellent

27 Jul 2025

Briana

Beautiful view! Great property, we enjoyed our stay!

Leisure Family

10/10

Exceptional

25 Jul 2025

Alecia

Room was so clean with an exceptional view!

Leisure Partner

8/10

Excellent

22 Jul 2025

ce

The staff were all very polite, attentive, and professional. They understood English fluently which was very convenient for us.

Leisure Family

10/10

Exceptional

18 Jul 2025

Anthony

The view was breathtaking of Capri and the sunsets from our room, the restaurant, and the wonderful rooftop pool. Nothing was an inconvenience for the staff upon any request.
A short trip to Sorrento by the buses that stop at the hotel’s entrance every 20 minutes - and for only 2 EUR.
Sad to leave but thank you for everything!
☀️🇮🇹❤️

Leisure Partner

6/10

Pleasant

16 Jul 2025

Naylut

We were there the last week of March 2025.
I was happy to do my dream trip for my birthday and the hotel has a beautiful view. Transportation was easy from the main door to the town. Food was good too; however, the service wasn’t what I excepted.
We asked several times about tours and information of any activities but we were told that it was low season and we were ignored. We ended up buying a great tour in downtown Sorrento to Capri and another to the Amalfi coast but the hotel didn’t help us at all with information.
We basically stayed there come in and out.

One night they closed the restaurant without enough notice and we didn’t have anywhere to eat since there is nothing around and we had a small baby.

About the baby, the didn’t seem very happy with having the baby in the restaurant and in the hotel. We were constantly rushed to eat and finish even though my baby was very calm at all times. They didn’t even offer desert so they wanted us to leave. I was shocked since we had 14 days in Italy and everywhere else was fantastic and very family oriented.
The have an indoor pool but when we asked, they say that the baby wasn’t allowed I. The indoor pool 😧. Which I didn’t understand why…
If this is not a hotel for family, please advertise that way. I get that some places are meant to be for couples, but PLEASE make sure you advertise it that way.
I which i picked the other big hotel in the area or in Sorrento instead of this one.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Ivelise

Everything the cleanliness the view amazing !

Business_and_leisure Family

10/10

Exceptional

08 Jul 2025

Shane

The staff was all very kind and welcoming. The view alone is worth the stay!

Leisure Partner

10/10

Exceptional

08 Jul 2025

Stephanie

Wonderful property with great views. The restaurant food was amazing and the staff was extremely helpful. We thoroughly enjoyed our stay. I highly recommend this hotel.

Leisure Family

10/10

Exceptional

02 Jul 2025

Cheryl

Beautiful hotel and friendly staff. The roof top terrace with pool overlooking the sea is absolutely incredible and made our stay even more enjoyable! Bartender Ruben was always friendly and welcoming at the rooftop terrace. Great full buffet breakfast in the morning. Comfortable and well appointed room with a balcony overlooking the sea. Bus stop right outside the doors to take you into Sorrento. I would definitely recommend this hotel!!

Leisure Friends

10/10

Exceptional

01 Jul 2025

Catharine

Exceptional place to stay!

Amazing stay at this hotel. The staff are exceptional - you couldn’t ask for them to be friendlier or more helpful.
We had a car (easy to park in their parking lot) but did take the public bus to/from Sorrento as it stops right in front of the hotel.
Ate at the pool restaurant as well as the main restaurant and food was great overall!
Spent time at the pool each day of our stay, which was a big treat given the warm temperatures!
Based on location and the view, happy we booked here as opposed to right in Sorrento.

Partner

10/10

Exceptional

30 Jun 2025

Dawn

Very nice hotel, clean, friendly and helpful staff, good breakfast, lovely restaurant and excellent roof top pool. Bus stop right outside is very convenient.

Leisure Self

10/10

Exceptional

25 Jun 2025

Donna

Beautiful view and peaceful

We stayed from 6/18-6/23/25. The staff are so friendly, always greeting you with a smile and hello. Francisco and Lucia at the front desk (everyone) always helpful. Very clean and pristine smaller hotel with great service and concern. Always available for any questions you have regarding bus, train or tours. Bus stop is also conveniently in the front of hotel. Amazing view of Capri breakfast very good with scrambled/hard boiled eggs, Italian meats, pastries, fruit, yogurt and more. Coffee machines were awesome with any coffee you desire. Restaurant for dinner was also very good.
Pool was clean and bartender, Rueben, was amazing with his positive upbeat personality, delicious and well garnished drinks. Pool was not crowded most of the time. Very quiet and serene place. We would definitely come again!

Partner

6/10

Pleasant

20 Jun 2025

Michael

The hotel was very old with very little amenities, in the middle of no where, could only walk to one restaurant that was owned by the same family that owns the hotel. Our room included breakfast, but we basically had the same thing every day, because options were very limited. Everything was just mediocre

Leisure Family

10/10

Exceptional

20 Jun 2025

Jamie

Absolutely beautiful hotel with an amazing view of Capri and mount vesuvius. The swimming pool and bar area are lovely.

Partner

10/10

Exceptional

20 Jun 2025

Roshan Krishen

Lovely hotel wuth welcoming staff. Excellent food for evening dinner. Nice spread for breakfast too. Would love to go back another time.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Alan

Excellent location, lovely pool area, and never overcrowded, with stunning views over to Capri and the bay. Rooms lovely and clean, and room service excellent. Staff very friendly and overall a lovely family run establishment.

Leisure Partner

4/10

Poor

15 Jun 2025

Julie

False advertising- no hot tub. The only have an indoor heated pool that is by reservation and it’s only 88 degrees.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Leigh

We had a wonderful stay here, from check-in to check-out. Front desk staff were wonderful: friendly greetings whenever we passed by, efficient with any request. Parking was available; free and easy (we requested prior to arriving). The room was lovely; the view spectacular (overlooking the island of Capri, and Sorrento. There was significant road noise from our balcony, but it was not noticeable with the glass doors closed. The bed was comfortable, and temperature controls were easily managed. The bathroom was roomy, with a larger shower than we typically had in other locations in Italy. Rooftop bar at the pool was relaxing to enjoy at the end of a day touring the area, as was the spa pool below it. The restaurant was amazing as well; wait staff very friendly and accommodating. Buffet breakfast was included each morning, with a wide selection of beverages and both Italian and American style food choices. We would definitely stay here again if in the area!

Leisure Partner

8/10

Excellent

11 Jun 2025

Paul

Clean Hotel with excellent views

6/10

Pleasant

05 Jun 2025

Caridad

Property was nice and clean , but I booked a sea view and most of the rooms are partial sea view, they try to change my room 3 times but the view was the same. Definitely a 3 star hotel, needs some touch up in showers, breakfast was not good except coffee and croissant . Owners were very accommodating though.
There is a bus that stops at front for two euros and takes u to the center. In my opinion it was better than many other hotels I stayed while i was there but overpriced.

Leisure

10/10

Exceptional

04 Jun 2025

Coreane

We stayed for 4 nights at this hotel. Staff were extremely kind and helpful. It was located about 15 min outside of Sorrento, but bus available right outside door to town. Location was nice a quiet, room was clean with wonderful view of Capri from our room. Food was very good as well, we ate there for all meals at one time or another. I would definitely return on our next visit.

Leisure Partner

10/10

Exceptional

31 May 2025

Aly

Amazing property!!! If you want to be out of the city centre of Sorrento but have the option to get in to town. Only 2 euros and 10 minutes on the bus into the city, bus stops right at the hotel door. Amazing views from the rooftop pool over to Capri. Beuatiful!!! Staff and owner are great. Food was very nice. I would stay there againd.

Leisure Friends

8/10

Excellent

31 May 2025

William

Lovely hotel in a beautiful location, overlooking the island of Capri. Great roof top pool with poolside bar. Excellent food and all staff were very helpful and attentive. Reception were v helpful and informative. Only downside was the noisy traffic (mopeds) alongside the hotel. This was more evident in the lower rooms where we were. Rooms higher up in the building probably weren't affected.

Leisure Partner

10/10

Exceptional

30 May 2025

Karen

Lovely hotel, fantastic views, great staff. Easy to travel to other islands etc.

Partner

10/10

Exceptional

24 May 2025

pamela

Beautiful property with friendly, helpful staff. It was a lovely stay!

Leisure Family

8/10

Excellent

24 May 2025

Kelly

The staff was incredible here and the view - they call it BellaVista for a reason!! It was nice to be on the outskirts of town and have a bus stop right in front of the building. The rooms were large and comfortable, the beds were rather firm, but otherwise it was all amazing.

Leisure Partner

10/10

Exceptional

23 May 2025

Nicole

Loves everything about it! They upgraded our room to an ocean view with a balcony that was amazing!!! The rooftop pool and bar were awesome! Had a lovely massage. Breakfast was really good. Loved sitting watching the ocean each morning. Staff was wonderful!!!

Leisure Partner

10/10

Exceptional

22 May 2025

Liz

The hotel was further outside of Sorrento then I expected, but is was not a problem at all. During check-in, Lucia (who was fantastic!), told us about the bus. It runs every 20 minutes and takes you right into the center of town. We took it a few times.

The views from the hotel are spectacular. We enjoyed a day by the pool - perfect place to unwind. The breakfast was more that we expected with plenty of choice.

The hotel is a bit dated, but we throughly enjoyed our stay.

Leisure Partner

10/10

Exceptional

22 May 2025

Yairizet

This property has a beautiful view, excellent restaurant and exceptional customer service. Easy, convenient and very cheap public transportation in front of the hotel to all areas around Sorrento. Highly recommend this hotel.

Leisure Family

10/10

Exceptional

13 May 2025

Majed

Great place

Great hotel, great restaurant and overall an amazing location and view. I would recommend for a central location, but you will need to have a car to really get around, taxi services can add up. There is parking which is great and an amazing roof top with pool.

Partner

10/10

Exceptional

09 May 2025

Ella

We absolutely loved our stay here! The staff was so friendly and helpful and always with a smile and “Ciao!” or “Buongiorno!” for us. The breakfast spread was always delicious, the pool service was amazing, and they gave us great recommendations! Plus having the bus stop right out front was AWESOME!

Leisure Partner

10/10

Exceptional

04 May 2025

Charles

I can’t say enough our room and the place is beautiful great location.
The manager Anna was absolutely amazing and very helpful. If I could go back there tomorrow I would.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2025

Peter

Great value much better than other hotels priced much higher

Partner

10/10

Exceptional

20 Apr 2025

Mrugesh

We had an amazing view of the Capri Island right from our bed. Loved the location. There was a bus stop right in front of the hotel which was very convenient to go out for dinner and shopping.

Leisure Family_with_children