Name: Maya Beach Resort
Address: Via Villazzano, 3, Massa Lubrense - Sorrento, 80061, IT

4/10

Poor

20 Jul 2026

sebastien

Nice location and view and outstanding pool

But place is noisy when night club is on Saturday and other nights people are often doing party in their room! So not super quiet!!!

Self

8/10

Excellent

21 May 2026

Tracy

Beautiful property that offered regular shuttles to Sorrento (20+ minutes away). However the food and drinks were very, very expensive and a long trip to and back to get anything else.

Family

8/10

Excellent

18 May 2026

Subhash chander

Nice property with a beautiful sea-facing view. The breakfast was good. However, the housekeeping of the rooms needs improvement

10/10

Exceptional

11 May 2026

Arlen

did not have pets, only me Pool area expensive for an umbrella

Partner

10/10

Exceptional

28 Apr 2026

Zamara

Excellent hotel, incredible views, helpful staff. Everything you need to really enjoy your time

Family_with_children

6/10

Pleasant

22 Apr 2026

Aisha

The resort is beautiful and the staff are lovely,Shout out to Sara at reception and Roberto in the restaurant, however April is too low of a season that you cannot fully enjoy the amenities they have. Cold pool, music was the same and not big variety on the menu - lunch and dinner is the same each day. I can imagine how lovely it will be in the summer.

Family

10/10

Exceptional

21 Oct 2025

Stephanie

Wonderful experience here. The staff was very accommodating and treated us as special guests and made our stay very romantic.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Grigor

Good food

6/10

Pleasant

16 Jun 2025

Analia

The beach club is stunning but there are issues!

The location of this place is unmatchable. We will be back despite some issues with our stay because it's simply stunning. The beach club staff was excellent, Emmanuelle was on top of our orders and always close by to get us drinks and food.

My complaint is about the hotel and house keeping staff and some issues we had here:

1) We had a real metal key because they could not get their digital keys to work. Kind of a pain to carry around, and then we only had 1, which is hard when you have two people staying in the same room.

2) the first day our shower flooded the whole room! We came to find out that they were doing maintenance on their sewer tank but nobody warned us not to shower or that it would back up into the room.

3) They hold raves on Saturday and Sunday night. The beach club is filled with hundreds of people and the thumping music goes until 2 am. If you were hoping to go to bed early, that's not going to happen over the weekend.

4) We will be renting a car next time we come. The shuttle is not dependable, and you're trapped at the resort without them. The taxis know this and rip you off so badly. We probably spent $1300 euros in taxis just to get around.

5) The housekeeping staff removed a personal item from our room that nobody seemed to know where to find on the morning of our departure. When they finally found, they expected me to pay for shipping even though I did not leave it behind on purpose. The hotel ignore my messages on What'sApp about it

Partner

10/10

Exceptional

13 May 2025

Marquan

Very nice well kept the view was incredible

Business_and_leisure Partner

10/10

Exceptional

08 Oct 2024

Aryana

My stay at the Maya Beach Resort in Sorrento was the icing on a much needed vacation. From the views, to the amenities, food and staff - FIVE STARS ALL AROUND!! Roberto, Cami and Andrea were amazing and made me feel right at home. I will be back!

Leisure Family

4/10

Poor

05 Oct 2024

Touba

OK overall

The resort is undoubtedly nice, but it leaves alot to be desired when it comes to the rooms.

Partner

10/10

Exceptional

10 Sep 2024

Vivian

Amazing breathtaking place to rewind and enjoy quality beach mountain climate nature we love it and Branda at customer service was amazing as well as all the stuff

Leisure Partner

10/10

Exceptional

12 Jul 2024

Alicia

You must stay.

The hotel is amazing but the staff really make it even better! Pasquale, Roberto, Emanuele all top.

Partner

10/10

Exceptional

11 Jul 2024

Sanket

nice

Leisure Family

10/10

Exceptional

25 Jun 2024

Michelle

Besides this being an incredibly beautiful resort, the staff is amazing. I felt they really enjoyed our company and treated us all (4 adults) like they would a family member. I highly recommend this resort for its beauty and the wonderful staff!

Leisure Family

10/10

Exceptional

19 Jun 2024

RAFIK

Nice place

8/10

Excellent

10 May 2024

dariush

Views

Leisure Friends

10/10

Exceptional

09 May 2024

Pablo

All details are perfect. The setting, the views, the rooms, the breakfast (superb) and the staff outfit was perfect.
Without a car, can be challenging, since one of the days we had to rely on the personal cars of the staff, since the shuttle was not available.

Leisure Partner

10/10

Exceptional

05 May 2024

Jose

Nice place to stay I fully recommend

10/10

Exceptional

25 Sep 2023

louise

The resort was great the staff was friendly! The Saturday night party was WOW! Just as other reviewers have mentioned! Ours was the end of the year celebration and ended around 7:00! It did not disturb our sleep but you knew it was happening! Breakfast was great the service was great! The hotel is clean and the waters are amazing!

8/10

Excellent

13 Jul 2023

Jugraj

Far from Sorrento centre so had to get buses which took long. However, it was a cheaper option to getting a taxi.

Leisure Partner

10/10

Exceptional

12 Jul 2023

Dixania

Amazing view in this hotel

2/10

Poor

09 Oct 2019

Verified traveler

Cancelled our Reservation the day before arrival!

We were booked to stay in the Sea Conca last week. I booked in advance and had received several emails confirming our stay because it was a special occasion- Our 20th anniversary. I received an email the day before we were supposed to arrive (glad I had cell service) telling me that they can no longer accommodate us. En route to Sorrento, we didn't know where we were staying because they moved us to one hotel and then another. They put us in a hotel that catered to British seniors. We are Americans in our 40s so it was very strange. The new hotel was on a very dangerous road and we had to walk because the shuttle wasn't offered when we wanted to go into town.

Partner

4/10

Poor

21 Oct 2014

wendy

bad experience

upon arrival was informed that there was no room for us due to a booking error. Was offered a room in another hotel the other side of Sorrento or the choice of 2 very shabby,outdated and unwelcoming rooms in the small \"hotel\" called La Maison at the entrance to the site at the top of a very steep, single track, hairpin and unlit road leading down to the main hotel complex. As we had booked the hotel specifically to attend a family wedding which was based in the main hotel you can imagine our reaction.
To ensure that we would be able to be with the rest of our family and friends for the wedding we did not accept the offer of the other hotel across Sorrento and reluctantly accepted one of the shabby rooms for only 1 night having been informed that a room would be made available in the main complex from the following day. The member of staff told us that someone else would be moved.
I found this quite surprising and having worked in customer services for 25 years, was shocked.
Another room was found for us and it was an upgrade from our original booking. However during the other 4 nights that we stayed in this room there were no occupants in the rooms either side so I do still not understand why we were told on arrival that they had NO room for us.
The staff in the hotel were in the majority very good but as we had only booked bed and breakfast we were made upon occaision to feel like second class citizens. I would not recommend this hotel to anyone for bed and breakfast only

10/10

Exceptional

23 May 2014

Mitch and Marcia

Free Shuttles to Town Daily

This Hotel was a great place to relax. Amazing views and away from the crowds. The food served there was good. Free breakfast. Prices for the other food and beverages, beer and wine were a lot less than most Hotel prices.

Partner

8/10

Excellent

18 Sep 2013

CharlieT

Nice Seclusion

Lovely stay. Nice options of pool, beach and private no public area. Good for isolation away from the business, but close enough via the shuttle bus to get back in among it in Sorrento. Staff friendly. No for you if you don't like cliff roads, set away from Sorrento main town, and requires transportation (10mins) to and from the main town.

Partner

2/10

Poor

06 Aug 2013

Joaninha

Disaster

Terrible experience, was a big deception. Very poor.

Family

2/10

Poor

29 Nov 2012

10 years in Italy

Poor communication/ lack of professionalism

I do not in general write poor reviews but the lack of customer care and professionalism of this hotel merits it. Finding the phone number is almost impossible (web-site number is wrong,) and was only possible because I speak Italian. This I learned when I had to cancel my reservation (within the allotted time) because I came to learn that, without a car to get to the hotel requires a 20 minute walk, a 20 minute bus ride then a walk up a hill. Since speaking with them to cancel, with the exception of one employee who as of yet has not succeeded in resolving the situation, I have had no positive interactions with the management. There are many others in the area that are beautiful, professional and provide appropriate service honest

Family

8/10

Excellent

08 Jun 2011

chris

too many ants!!!!!!!!!!!!!!!!!

the hotel was very welcoming and the staff were very helpful. The restaurant was very good with a large variety of food which was different every evening and the wait staff were great. The food was a little expensive but of excellent quality. There was also an all inclusive feature available but were informed that we had to come from the UK to take advantage of that. We also felt that we treated as \"second class citizens\" because we were not part of the all incusive. The shuttle service is fantastic and is easy to hook up with and very handy. One of the biggest issues we had with the place was the ANTS. They were everywhere, you have to keep your windows closed or they will be in all of your things.

Partner

10/10

Exceptional

14 May 2011

D.

Booked 2 nights, ended up staying 5!

We had been travelling for almost 2 weeks in Italy, and really wanted a quiet place to stay to recouperate. We found the Sea Club on hotels.com and decided to book.
We were a little unsure about the location, being that it's a few kilometers outside of Sorrento and we had no vehicle. However, the hotel offers a complimentary shuttle and they were more than willing to accomodate when we wanted to get picked up and dropped off in town.
We book at a fantastic time of the year; the beginning of May. The weather was sunny and hot and there were not a lot of other visitors yet.
The sea club met all our needs, for a clean room and a quiet and relaxing stay.
The staff were kind, and considerate and went the extra mile to make sure we had everything we needed.

Minor 'negatives':
- Internet access is available only in the lobby. It would've been helpful if it were offered in our room, but we made it work.
- Like most of Italy (so, to get this would be unusual), there were only 2 english TV channels and both were news.
- The food in the restaurant for dinner was good, but was a hit or miss. It was easy for us to bring food back for dinner at the end of the day. Had the restaurant had a little better prices, we may have considered eating there more often.

We would HIGHLY recommend the Sea Club and it is often a point that we share when we talk about Italy.

It is not a 5 star, but it is far from a 3 star. This is a rightly-rated 4 star and it will not disappoint!

10/10

Exceptional

11 Oct 2010

Sarah

Beautiful secret paradise

The Sea Club Hotel is fantastic and I recommend it 110% The staff are professional and welcoming and make a perfect holiday. The hotel is in a stunning private cove away from traffic with a free shuttle to and from Sorrento. Transfer from Napoli airport is simple jump on the Currerei bus outside the airport.

The views are breathtaking with two salt water swimming pools, outdoor showers as well as access to the sea for snorkelling and to see the beautiful fish. Hotel guests are welcomed with open arms and the service throughout our stay was exceptional - the hotel reception staff and head waiter are fantastic, friendly and accommodating and made it a wonderful holiday to remember.

The breakfast buffet is fabulous and caters for every taste and served with a welcoming, friendly smile every morning. Dinner is good and well priced. The pasta is divine and locally cooked specialities are on offer every night. The wine list is small but good quality and reasonably priced for some fabulous Italian reds. The waiting staff are a tribute to the Sea Club and their attention to detail is outstanding - crisp laundered linen, sparkling glass and exquisite service makes for a perfect meal every night. The Sea Club is outstanding value and offers a perfect getaway from the masses for discerning, independent travellers. The beauty and incredible history of Southern Italy is easily accessible and the hotel is excellent and expertly run - I can't recommend it highly enough - Grazie Sea Club!

Partner

10/10

Exceptional

29 Sep 2024

MARCOS VINICIUS

Incrível

4/10

Poor

17 Jul 2024

feng ni

千萬不要使用洗衣服務你會十分後悔的週末不是愛派對的人也不要住會吵到快天亮

Friends_and_family Friends

6/10

Pleasant

17 Sep 2022

Juan Manuel

Desilusión total

El hotel es muy lindo, el área de la piscina es fantástica, pero la atención del personal deja mucho q desear, las puertas de las habitaciones no cierran, las del baño tampoco, la ubicación es complicada

Partner

4/10

Poor

10 Aug 2020

Verified traveler

Andrà meglio la prossima

La location ha tutti i requisiti per offrire un soggiorno da sogno...peccato che nella mia esperienza é stato un soggiorno pessimo, solo la gentilezza e la cortesia di parte del personale ha evitato il peggio.

Friends_and_family Family

8/10

Excellent

08 Jun 2019

Verified traveler

De kamers zijn uitstekend, er is geen lift en wij zaten op de 3e etage bovendien stond de schoonmaak wagen permanent naast onze voordeur, dat hoort niet! Het eten is royaal maar geen bijzondere keuken, hoewel hun roerei heel goed is. Hun wijnen zijn matig, het bier is wel goed. De zwembaden waren fantastisch, een kleiner en een enorm zwembad. Er is aan de buitenkant wel het nodige achterstallig onderhoud. Tot slot, de ligging is prachtig.

Leisure Partner

6/10

Pleasant

08 Jun 2019

Daniel

Ausenthalt auf der Klippe

Grundsätzlich sind wir bei der Buchung davon ausgegangen, dass wir knappe 2 Minuten bis zu Meer benötigen. Was bei der Buchung nicht mitgeteilt wurde, war, dass es auch noch Zimmer oberhalb der Klippe gibt. Dort wurden wir untergebracht. Meersicht - ja. Balkon - nein. Es besteht die Möglichkeit, mit einem Shuttlebus nach unten zum Meer zu fahren.
Wir waren nur 4 Nächte dort und waren zum Glück sonst unterwegs. Somit war es nicht so schlimm. Achtung - auf den Fotos ist immer nur das Resort unten am Meer abgebildet. Es bestehen keine Aussenfotos von der Unterkunft oben auf der Klippe.
Das Personal war nett. Das Morgenbuffet (wir hatten bloss Zimmer mit Frühstück) war in Ordnung.

Partner

10/10

Exceptional

20 Sep 2016

giovanni

servizi dell'hotel ottimo

Partner

6/10

Pleasant

23 Oct 2014

Laurent

hotel accueillant

Chambre propre mais assez bruyante et pas de possibilité d'upgrader car complet

2/10

Poor

08 Oct 2013

Jenny

Me mandaron a una habitación fuera del hotel.

Una mentira. Las fotos que vi en internet eran de un hotel 4 estrellas como parecia ser. Nada tan lejos de la realidad, me sentí engañada. La habitación que pagué con balcón con vista al mar, LCD y demas comodidades, terminó siendo una habitacion por fuera del hotel, como una agregada para los caseros! Cosa que no acepté de ninguna manera. Y me dieron otra habitación al fondo, sin vista y sin balcón y sin LCD. Con olor a humedad. Un hotel qu pareceria haber sido lindo mucho tiempo atrás, venido a menos. Con un acceso terrible, O sea, si querés salir de alli tenes que pedir hora para que una camioneta destartalada te lleve al centro de Sorrento y te vuelva a traer. No lo recomiendo para nada.

6/10

Pleasant

23 Sep 2012

sistor

accueil minimum

à l'arrivée 21h30 réception fermée, nous avons été obligés de nous rendre au See Club à 2km pour pouvoir accéder à notre chambre.
Chambre propre mais chichement décorée, les liseuses du lit étaient grillées et j'ai du les changer. La salle d'eau était vétuste et le plafond délabré, la douche en mauvais état et le rideau de douche douteux .
Un bon point: le déjeuné continental était compris

Partner

8/10

Excellent

12 Sep 2010

Claudia

Schöner Urlaub am Golf

Das Hotel ist in einer für diese Gegend sehr exponierten Lage, da es in einer eigenen Bucht liegt und über einen eigenen Strand verfügt, was hier eher die Ausnahme ist. Der Ausblick ist absolut traumhaft, es ist sehr ruhig, da keine Strasse in der Nähe ist. Das Hotel selber ist relativ neu gestaltet, die Einrichtung ist neu und sehr geschmackvoll. Die Sauberkeit des gesamten Komplexes ist nach italienischen Massstäben sehr hoch, nach deutschen kann man darüber streiten. Das gesamte Personal ist sehr nett und bemüht und freundlich. Das Frühstück ist gut und reichhaltig, das Abendessen mit Buffet und Menüwahl super lecker und sehr vielfältig. Während unserer Reisezeit (Ende August) waren fast nur Italiener als Gäste da, erst Anfang September kamen mehrere deutsche Paare. Mit Englisch kommt man sehr gut zurecht, wobei auch mehrere Mitglieder des Personals zum Teil gut deutsch sprechen. Der gesamte Strand- und Poolbereich ist sehr gepflegt, wobei wir nie im Pool waren, sondern das Meer vorgezogen haben. Der Strandbereich ist recht klein und eine Mischung aus Sand und Kies mit größeren Steinen dazwischen. Der aus unserer Sicht einzige Mangel des Hotels ist seine Hellhörigkeit. Wenn man wie wir recht rücksichtslose Nachbarn hat, die zum Teil um 1/2 6 Uhr morgens sich lautstark unterhalten, sollte man auf jeden Fall Oropax dabeihaben. Auch die Klimaanlage ist laut. Aber dank dieses Hilfsmittels hatten wir einen schönen Urlaub und können dieses Hotel guten Gewissens weiterempfehlen.