Name: Best Western Hotel La Solara
Address: Via Capo, 118, Sorrento, 80067, IT

Best Western Hotel La Solara

Sorrento · Italy

75 reviews shown

10/10

Exceptional

30 May 2026

Matthew

This was quite possibly the best service I have ever received at a hotel anywhere. Massimo and Tina were especially good. Very friendly, detail oriented and helpful with everything. Views are great, the restaurant, bar and pool are good as well.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Fangping

On top of mountain, beautiful view. Swim pool is huge. But limited parking space. The shuttle bus is run every hour to downtown. Breakfast is nice and but not cheap.

Friends

10/10

Exceptional

24 Oct 2025

Gines Ignacio

Great place to stay. I’ll definitely come back!

10/10

Exceptional

29 Sep 2025

David

Clean, peaceful, friendly. This place is just a little out of town, but if you’re looking for a slower pace and setting this is a great value!

Leisure Partner

10/10

Exceptional

23 Sep 2025

Khristine

Beautiful hotel w a panoramic pool. Our room is cleaned daily w fresh towels. Staff are amazing and helpful. Shuttle service is on time.

Leisure Family

8/10

Excellent

13 Sep 2025

Verified traveler

Staff is amazing and funny folks!

Leisure Partner

10/10

Exceptional

04 Sep 2025

Verified traveler

The Wonderful La Solara

I was greeted immediately upon arrival with wonderful accommodations the staff were very friendly so very pleasant! Each and every day there was better than the last one. The breakfast bar was nicely done had several options and very tasty! The cleanliness in each area of the hotel was a 10/10! Lastly our room was beautifully done very large and spacious with the Best panoramic views of the beautiful ocean, hill side, pool and city views the sunset & sunrise were stunning! I would definitely stay here again!

10/10

Exceptional

21 Aug 2025

gab

Great place

10/10

Exceptional

19 Aug 2025

Sarah

Fabulous hotel with lovely pool area. Good food options at reasonable prices. Efficient shuttle service to and from Sorrento Town Centre. Good size family room. Would happily stay again

Leisure Family

10/10

Exceptional

12 Aug 2025

James

Hotel was great. So clean and well kept. Bus transport into town very convenient. Glad to have stayed out of the hustle and bustle of the town. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Sydney

The property is beautiful. The pool area is really nice to enjoy some quiet time at. The shuttle service that they have to and from town is also very convenient.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Joanne

Hotel is immaculate inside and out. Our sea view room was fabulous - spacious and clean with separate lounge area and a huge terrace with sun loungers. Staff and service excellent. Restaurant really good - breakfast is great and we booked the restaurant a couple of nights and the food was excellent. Free shuttle is so good - prompt and reliable. Pool area is gorgeous with lovely sea views and well looked after by the staff. Towels are provided and pool bar is good. What is not to like. All round this is a wonderful hotel!

Leisure Partner

6/10

Pleasant

08 Jul 2025

Rodrigo

The rooms are very small for a family of 4. And they are old. Swimming pool close too early for a place that has light till 9:00 PM and it is super hot.

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Mariela

The location was Amazing ! The view from our room was excellent! They provide a free shuttle to downtown Sorrento which was a plus. Front desk was really helpful even when they stopped serving food they were able to order something for our daughter. Definitely recommend this hotel.
We can’t wait to come back !

Leisure Family_with_children

8/10

Excellent

21 Jun 2025

Olayinka

The hotel was okay.

Self

10/10

Exceptional

14 Jun 2025

paul

Great hotel! Wonderful service at hotel.. the free shuttle is outstanding and a beautiful pool .. large wonderful breakfast.. highly recommend

Leisure

10/10

Exceptional

10 Jun 2025

Gilbert

The service in the front desk was very helpful and friendly.

Partner

8/10

Excellent

09 Jun 2025

Caroline

We enjoyed our stay here. It’s a popular hotel and we were only able to book for one night to see our friends who were staying here. Cannot comment on the food as we didn’t eat here (breakfast was not included). Shuttle service was excellent to get you to the town.
Pricey, but that’s Sorrento.

Leisure Partner

10/10

Exceptional

10 May 2025

Gary

Nice hotel great breakfast. The pool look very nice didn’t get a chance to use. The shuttle to town was great. The staff was very friendly and helpful.

Leisure Partner

6/10

Pleasant

21 Apr 2025

narae

Not bad

A bit run down and many power cuts during the day and night. Although it came back on quickly, the tv would turn itself on every time including in the middle of the night which was unnerving. The shuttle bus is good though and bedsheets are clean. Nice walk on the road to a quiet beach.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Charlene

It was amazing and everyone was so helpful

Leisure Family

10/10

Exceptional

19 Oct 2024

samir

Overall great stay. They offer a shuttle bus on the hour every hour to take you from the hotel to the city center, very convenient. The property is a little outdated but very clean and the staff were very helpful.
Only negatives, the in house bar and restaurant are a little pricey and the pool hours are limited during the day and closes before dinner.

Leisure Partner

10/10

Exceptional

03 Oct 2024

KIRT

Really hospitable staff. Really quiet hotel. There is a shuttle but driving is advisable.

Leisure Self

10/10

Exceptional

19 Sep 2024

Sadia

Wonderful hotel close to Sorrento centre. Free shuttle service provided by the hotel to and from Sorrento centre which is very convenient if you don’t have a car. Beautiful views all around and very helpful staff!

Leisure Family

10/10

Exceptional

01 Sep 2024

Amanda

Absolutely brilliant stay with ideal facilities. This hotel has the friendliest receptionist, Tina and the most gorgeous view. The hotel is incredibly clean- although could do with a bit of modernisation. There is a free shuttle bus that takes you into Sorrento town and picks up again- this facility was brilliant! lol area was lovely and good selection at breakfast!

Friends_and_family Family

10/10

Exceptional

31 Aug 2024

Elham

Beautiful view, clean and comfy

Leisure Family

2/10

Poor

12 Jul 2024

Carlos

Estafado

Empleado de recepción Massimo es un abusivo y ladrón
No me quedé en la noche porque era inseguro por pésimo empleado

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Greg

Restaurant manager went out of his way to accommodate gluten free requests on two different dinners. He is the best and his staff are genuinely concerned about the eating experience. They are the best

Leisure Partner

10/10

Exceptional

29 May 2024

Ryan

Amazing views. Amazing pool and bar. And so easy to pop in and out of town on the courtesy bus. Loved it!

Leisure Family

10/10

Exceptional

12 May 2024

Jinsuo

Nice property. A little far from the downtown but manageable. Beautiful view of the ocean from dining hall.

Leisure Family

6/10

Pleasant

28 Apr 2024

sandeep

Reception at check in was not very informative or friendly

Leisure Family_with_children

6/10

Pleasant

01 Nov 2023

John

The property was clean and the breakfast was good. The shower was ridiculous and you couldn’t use it without getting water all over the bathroom. The property is far from the downtown area. The hotel shuttle does not run often enough and the cost of a taxi is outrageous. The hotel claims to have a negotiated taxi rate, but it does not.

Leisure Family

6/10

Pleasant

12 Oct 2023

Manjit

Hotel was clean and room was pleasant but location was not ideal. Nothing around so could not just walk out of hotel for walk

Leisure Family

10/10

Exceptional

04 Oct 2023

Shlomo

Very good

8/10

Excellent

01 Oct 2023

James

A nice if tired property. Decent shuttle bus into town.

Leisure Partner

10/10

Exceptional

14 Sep 2023

Pat

The staff are wonderful all very helpful.

Leisure Family

4/10

Poor

04 Sep 2023

Cole

Terrible customer service and rude staff

Pros: good views, solid pool, frequent shuttle to the city.

Cons: the door to our deck was broken, there was no iron in the room, and most importantly, there was no water in the hotel for several hours on our last night, and the hotel’s approach to customer service was appalling. Tina and Massimo were incredibly dismissive and rude, despite the exorbitant cost of a supposed four star hotel.

We absolutely will not stay here again and I would recommend others look elsewhere.

Partner

10/10

Exceptional

20 Aug 2023

peter

Staff are very friendly and helpful. The room (312) was spotless and the maid came in every day to clean. Big terraced balcony to privately sunbathe with fab views. Lovely big pool and there seemed enough sunbeds and towels to go around. We didn't eat at the hotel so can't comment on the food. The hotel puts on functions so asking what's on at the desk is advised. The Sunday night pianist and singalong, from our balcony looked like lots of fun. The hotel itself is situated 10 mins outside of Sorrento town. There is a free shuttle bus every hour going to and fro. The road itself outside of the hotel is a very busy road with some dangerous bends so walking to town is risky. The rooms are well insulated so the traffic noise at night doesn't really come into the equation. Some parts of the hotel could do with modernising. A pleasant stay and would recommend.

Leisure Partner

8/10

Excellent

25 Jul 2023

Kristen

Very clean, lovely pool with beautiful view, helpful front desk staff, convenient shuttle to and from Sorrento. Wi-Fi was poor and air conditioning could be cooler.

10/10

Exceptional

23 Aug 2022

James

Great place to stay in Sorrento

Really lovely stay, staff couldnt be more friendly and helpful. Food was good, kids loved the pool, and Sky Sports Italia in the bar / lounge showing many Premier League games was a right bonus. Free shuttle into town really useful and always bang on time.

Friends_and_family Family

10/10

Exceptional

10 Aug 2022

Paul

The property is clean but outdated. No netflix or any other streaming service available on the TV. The staff was very friendly. Nothing much to do around the hotel but they have a shuttle that runs every hour that takes you to the main town every hour from 750 am to 11pm. Overall good experience!

Leisure Partner

10/10

Exceptional

23 Jun 2022

Julia

Beautiful view!

Leisure Family

2/10

Poor

21 Jun 2022

afsy

The property is inconvenient
Your description not good
Way overpriced for the room with a view of a rooftop
Couldn’t stay there

Business_and_leisure Family

10/10

Exceptional

12 Jun 2022

Noragnes

The staff are beyond in service, really feel great. The hotel with great location and facilities

Leisure Pet

10/10

Exceptional

22 Apr 2022

Joshua

Lovely staff, always happy to help! Very clean hotel. Pool area very relaxing and hotel just on the outskirts of sorrento but hotel provide a shuttle bus that runs every hour free of charge! Definitely recommend to others wanting a great base to tour sorrento/Mount Vesuvius/Pompeii etc. Staff are a credit to the hotel!

Friends_and_family Family

10/10

Exceptional

18 Aug 2021

Verified traveler

The property was great. The pool was a highlight as was the huge terrace overlooking the ocean. The staff were friendly, supportive and above all informative. It is my opinion that without question they helped to make our last 3 days visiting Sorrento and Capri the highlight of our trip to Italy.

Leisure Family

10/10

Exceptional

10 Aug 2021

Patricia

Amazing location, stunning views!

I had an amazing time at this hotel, location is great, rooms very clean, stunning view, friendly service.

Friends_and_family Family

10/10

Exceptional

30 Jul 2021

amir

Great family Choice in Sorrento

Very friendly staff, helpful and smiling !
Hotel has a nice swimming pool and lobby with free shuttle to Sorrento! A beautiful location and very pleasant! Got a junior suite with amazing an balcony with perfect sea view. Highly recommend

Friends_and_family Family

10/10

Exceptional

17 Oct 2019

Verified traveler

Staff were excellent. View and pool beautiful. Nice little fishing village down the hill with lovely restaurants.

Leisure Partner

10/10

Exceptional

18 Aug 2019

Joanne

Amazing ****

The staff are so friendly and made us feel very welcome throughout our stay. Lovely hotel, fabulous food, and our room was very spacious with a wonderful view of the sea. The pool was great for everyone and the free, hourly shuttle into the centre of Sorrento was always on time and really useful. Thoroughly enjoyed staying here and will go again.

Friends_and_family Family

6/10

Pleasant

09 Aug 2019

Verified traveler

Nothing special. Should have done better research to know that it was so far away from the city center. Shuttle runs only once per hour. The inconvenience rules this place out for the next trip to a great location

Leisure Family

10/10

Exceptional

25 Jul 2019

Russell

Great Stay!

This hotel was amazing, the staff was super super friendly and friendly.

Family

10/10

Exceptional

19 Jul 2019

Jackie

Excellent hotel, very clean, great food, nice pool, spacious rooms, for the most part, excellent staff. Massimo at the front desk was amazing, such a friendly man, recommended the best restaurant for dinner!

The shuttle was very inconvenient though, it needs to run every 30 minutes, instead of hourly and not leave early! Since you are in the mountain, it is the only to the main part of Sorrento and a cab ride will cost you $35 Euros one way!

The pool man was very unfriendly and was more concerned with cleaning than ensuring people were having a good time. He closed umbrellas while people were still using them and just made us feel uncomfortable all the time and not once during our week stay did he greet us.

Despite the issues with the shuttle and pool man, I would highly recommend this hotel. It's service and cleanliness is hard to beat. It was also nice to be away from the busy city and tourists.

Leisure Family

6/10

Pleasant

30 Jun 2019

Verified traveler

Very basic! Not very customer friendly!i would never go there again! The only reason I went there was because I did the last minute booking and that was the only available one!

Leisure Family

10/10

Exceptional

10 Jun 2019

Verified traveler

Great location for view of Athens, good breakfast and dining. Great pool with shuttle service to shopping. Staff was excellent

Leisure Family

10/10

Exceptional

26 May 2019

MIKE

Relax, unwind and take a break

Superb service from a very friendly, knowledgeable staff. Could not do enough to accommodate our needs and make us feel right at home. Property was built in 1937 and updated/moderized about 12 years ago into a Best Western, according to the manager. It is maintained to a very high standard, certainly on a par with four star hotels. This is a great place to stay if you like to be away from the intensity and commercial nature of center-city Sorrento. The hotel has a free shuttle to/from the city which takes approximately 10 minutes and runs on the hour everyday between 8 a.m. and 11 p.m. The views of Gulf of Naples from the pool deck, the dining room and veranda are breathtaking. If you elect to have breakfast or any other meals at the hotel, you will find the quality, taste, and presentation to be quite good - and reasonably priced.

Partner

8/10

Excellent

14 Apr 2019

Verified traveler

Old man who was our waiter was lovely.
Nice pool and dining.

Leisure Partner

10/10

Exceptional

15 Oct 2018

Erin

An oasis in the hills of sorrento

This hotel was such an oasis!!! The staff was so friendly and helpful with anything we asked!!! It was outside of the village but an hourly bus ran to and from all day, on time!! I would highly reccommend this hotel and pool was beautiful

Family

10/10

Exceptional

10 Oct 2018

Robert

A nights stay in the mountains.

Excellent! I would recommend this hotel to all. Staff was very friendly. Breakfast was amazing! Room was comfortable and clean. All in all, it was a good stay also shuttle bus takes you to town.

Partner

10/10

Exceptional

23 Sep 2018

Karen

Wow great hotel the free shuttle is fantastic
Front desk guy was incredible his name was Massimo ( Max) helped us so very much way beyond the normal
Max pls thank your sister in law Angela for the bottle of wine
Karen and Alan

8/10

Excellent

14 Sep 2018

Mary

Nice

Very nice. Everything was great. Wish for the price breakfast would have been included. Liked the shuttle and pool area. However, there was mold in the bathroom and ants in the bed. We thought we were getting two queens versus bunk beds as we had 4 adults in the room. Everybody was very nice and helpful. We enjoyed our stay

Family

10/10

Exceptional

12 Sep 2018

John

Great hotel, very friendly staf

Great hotel, very friendly staff.
Tina on reception helped us with the tours around Sorrento like Herculaneum and Mount Vesuvius. She also booked our return trip to the airport choosing the shuttle bus as the best. She booked this for us and liaised with bus company to sort out the best time for it to pick us up and get us to the airport on time.
Great views of the bay from our room.
Wide choice at breakfast.
The shuttle bus into town is excellent, it starts at 07:50 and runs every hour on the hour from the hotel to the town. It returns at quarter past the hour, every hour until 23:15.

10/10

Exceptional

30 Aug 2018

Rosanna

This property is absolutely great, this is our second time and won’t be our last. Every detail is on point, from staff to food to view.

8/10

Excellent

26 Aug 2018

Verified traveler

Nice and quiet good staff friendly . Include buff breakfast. Good service in transportation from the hotel to center the town

6/10

Pleasant

24 Aug 2018

Nick

Nice

Very accommodating staff. Walk to the centre is not really advisable if u like living. Take the shuttle! At this price point nice hotel!

Family

10/10

Exceptional

02 Jun 2018

Rani

Great staying at Best Western Hotel La Solara.

The hotel is very nice, great service with a very professional team. Nice facilities, very convenient shuttle to downtown and free parking for the rental car.

10/10

Exceptional

09 Apr 2018

Verified traveler

Room was not as promised but otherwise hotel was

Once we paid for additional room we enjoyed our stay
Room was very small and could not accommodate 4 despite the fact we were told otherwise by Expedia and hotel

10/10

Exceptional

30 Mar 2018

Verified traveler

Nice, clean and comfortable

The staff at the hotel is very nice and helpful. Hotel has a shuttle that takes you to Sorreycity center every hour. If traveling by car they have free parking. The breakfast is a full buffet with a beautiful view. Bed are comfortable and room is very clean.

10/10

Exceptional

21 Oct 2017

Peter

I will go there again

Excellent!!!
Friendly staff, very clean, great breakfast....

Family

10/10

Exceptional

02 Oct 2017

paulo

A delightful stay in Sorrento

Convenient location, slightly out of town but with a very efficient shuttle. We had a great room with a terrace and a magnificent view. The staff is very friendly and helpful

Partner

10/10

Exceptional

24 Sep 2017

Verified traveler

Free shuttle into town was perfect- only disappointment was we were unable to complete a tour to Capri due to very rough waters

10/10

Exceptional

30 Aug 2017

Verified traveler

Excellent hotel with very helpful staff. Regular (free) shuttle bus from hotel to centre of Sorrento. Not an easy walk into town but shuttle bus works well. Would happily stay there again.

10/10

Exceptional

24 Aug 2017

bob Roberts

Fantastic. Friendly helpful staff.

Highly recommend. Had a great time in Sorrento. Just go !

8/10

Excellent

16 Jul 2017

Verified traveler

Great hotel but too far out for us.........

Enjoyable stay with fantastic reception staff.....nothing too much trouble.......extremely helpful. We asked to eat off the room service menu downstairs and a table was laid and the kitchen manager was so amenable.

This hotel was too far out of Sorrento for us....there is an hourly shuttle but you cannot really walk anywhere. The beach is a 20 minute walk not for the faint hearted or unfit.......very steep downhill and backbreaking walk back.

It is full of older folk who have been coming back for years......the dining staff we found a little dismissive to us first timers, often ignoring us to greet guests they knew well even though we had been waiting longer for service.

The gym is antiquated and looks like no-one ever uses it.......this is an important part of the holiday for me.........it was not 24hour as described on the website. I was able to use it outside of these times but found it unsuitable for my needs.

Overall a lovely stay in a very well run, very clean hotel.

Family

10/10

Exceptional

10 Jul 2017

kim

Sorrento

This was our first place of our 2 week trip. Loved the view from our room, loved that it had a pool to relax and unwind in. Somehow everyone we met had a meal package but we didn't have one. There were 6 of us, so breakfast turned out to be a bigger cost. It was nice they had a bus from the hotel to take you into Sorrento and you could eat very well there(and for a bit less). Our kids really loved the place, and I would still come back in a heartbeat!