Old Town Luxury Suites

6/10

Pleasant

10 Jul 2026

Rosalie

This is for other travellers and expedia
Sure the property was clean, good amenities etc. Everything one would require from and air BnB but I put my filter on 5 stars and this was definitely not that!
It was NOT a 5 star hotel.
After checking it actually is a rating 2 and Expedia filters did not work correctly.
I found having to navigate technology and not having a real person on site not to my liking of a hotel.
No extra facilities of a hotel
The new digital age is not for me and this needs concept should be stressed to unsuspecting travellers.
It should be marketed differently and certainly should not come up with the 5 star filter

Self

10/10

Exceptional

18 Jun 2026

Marian

Excellent location in the hart of Bucharest

Business

10/10

Exceptional

29 May 2026

Sarah

Can't say how much I loved this stay! I was only in Bucharest for 3 days while working remotely and:
- The location was very central, I got so much exploring done and just walked downstairs whenever I felt like lunch or dinner. I also went on a guided tour one of the days and just walked to the bus meeting point since it was so central.
- The internet connection was great and the building/neighborhood was mostly quiet during the day so it was easy to work
- The area is quite lively at night but not too loud, which made it feel quite safe to me.
- I didn't really interact with anyone while there but they did reach out to make sure my check-in went well.

Worth mentioning though there was no elevator and the room wasn't particularly bright since it only had skylights. Didn't bother me at all but could be an issue if you're planning on bringing a large/heavy bag, etc

Self

2/10

Poor

30 Apr 2026

Keith

There is not enough space available here to describe just how bad this property is. The lack of customer service and amenities is appalling. Don't be fooled by the photo on the left; For example, while there were complementary tea, coffee, and sugar, there was no coffee creamer or UHT milk, which meant these had to be bought – nor were there any teaspoons or other cutlery, which meant we also had to acquire plastic spoons from a nearby café. Our stay was for six days, and as part of the rental agreement required the suites to be left clean, we had to purchase cleaning materials as none were provided. There was an inadequate supply of toilet rolls and napkins and no provision of detergent for washing-up the provided cups, mugs and drinking glasses. The 'suite' I occupied was spartan and could hardly be described as luxury. Only one restful chair provided in a room which could accommodate two for example. No notepaper or pens were provided and no guide for using the television. The balconies were far too narrow, making it awkward for movement. Furthermore, the balcony in my suite extended in front of a window of an adjoining suite, rendering any occupant of that room open to invasion of their privacy, and likewise of mine. As there was an interconnecting door between these two suites, this would only not be an issue if the occupants of both suites were known to each other. The on-line check in and check out system is a farce. Be advised - do not stay here.

Business

10/10

Exceptional

08 Feb 2026

Gokhan

Clean room great location and fancy design just like in the photos. Especially the host was very kind and responsive. You can choose here without any hesitation

Leisure Self

10/10

Exceptional

26 Sep 2025

Cornelia

This is an excellent location if you want to be in the old town with all the restaurants and shopping. It's an area that is fun and lively, with lots of restaurants and shopping. A number of museums are within walking distance and Uber or taxis can take you anywhere else.
The unit itself is generous in size, clean and bright, with a comfortable bed. We also had a kitchenette, which made it easy to have a coffee in the mornings.
The staff is responsive.
Be prepared to walk up the stairs as there is no elevator.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Marilena

Beautifully decorated, in a great location & the host was very communicative. Loved it! Will definitely stay here again next time in Bucharest. Thank you!

Leisure Partner

8/10

Excellent

21 Sep 2025

Dale

No service/staff (I prefer a personal contact)... otherwise a clean and convenient place

8/10

Excellent

11 Sep 2025

Melinda

I have mixed feelings about this property. The room was really beautiful but it had skylights without shades so the room got very hot and even after pulling the curtains over, lots of light came in. My room was on the top floor with no lift so LOTS of stairs. The bathroom had a lot of black mold growing in the shower. Area was in the old town but not in the crazy loud part so it was quiet at night and felt safe.

Leisure Self

10/10

Exceptional

09 Sep 2025

Alexander

Great location, the place is in the center of the old town with all the restaurants and bars. Nice and clean. No parking, Uber/Taxi or public transportation access only. Make sure you go on their site and get the link to the check in ahead of time, so they send you the code for the door before you arrive. We did not, and it took a bit of back and forth, trying to find a phone number to call until we got to enter the room. Overall, I recommend it without hesitations

Leisure Family

10/10

Exceptional

16 Jun 2025

Andrew

Old Town chic

Excellent stay in a lovely room. Beautifully decorated with good aircon. We had a small plumbing problem which was fixed within 10 minutes of us calling. The room is well situated in the old town and a bonus is the lovely coffee/ice cream shop below the apartment. Recommend for a stay in Bucharest.

Partner

10/10

Exceptional

03 Jun 2025

Lauren

Holt is a gorgeous hotel in the heart of the Old Town! My room had cathedral ceilings and was filled siege old world charm. The cherry on the cake was the beautiful balcony overlooking the cobblestones streets, where I enjoyed coffee each morning. The room was spotless and staff were prompt and friendly via email. Note - there is no front desk here and you must walk up steep marble steps to the rooms - but it’s worth it! Book a stay at Holt and get ready to enjoy magical Bucharest.

Self

10/10

Exceptional

10 Apr 2025

Mo

All was wonderful, close to everything.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Kimberli Kaye

We thoroughly enjoyed our stay at HOLT - Old Town! Yes there are stairs to climb, and yes it is a vibrant, busy part of town, so if these things do not appeal to you do not stay here.

Check-in was easy. We got the info via email and everything worked smoothly.

The room was nicely appointed and very clean. The bed was rather firm but still cozy. The bathroom had plenty of amenities, but no body lotion or make-up remover so be sure to pack those items. It, too, was very clean.

Nightlife around the hotel is hopping, but not as lively as other locations in Old Town. We did hear voices and music until all hours of the early morning - this did not bother us though.

Food options around the hotel feel endless. There's not a lot of shopping beyond a couple of souvenir stores. It's a very walkable neighborhood and we felt safe at all times.

We would certainly stay at HOLT Old Town again!

Leisure Family

6/10

Pleasant

30 May 2024

Kenneth

NEEDS IMPROVEMENT

The location of the hotel was great right in the area of Old town but away from the loud noise. The check-in process could be simpler by sending an email to inform guests of the check in process because I was completely unaware until I got to the hotel close to 11pm and had call a NY several times before I reached someone for assistance and even when I did the instructions given took several attempts to work and calls and messaging back and forth. Very frustrating. The room was quite nice! However, when using the shower water pretty much goes everywhere due to not having a shower door and the drainage not working adequately to keep the water from wetting most of the bathroom floor. Several towels were used during my stay to prevent a possible slip and fall from all the water. A microwave could be useful as well but not a total necessity. Overall not bad tho!

Partner

10/10

Exceptional

30 May 2024

John

Nice

Good location in Old Town

Partner

10/10

Exceptional

24 Dec 2023

Zachary

Loved the property and was able to relax as soon as we walked in. The location is perfect as you're right on top of a caffe, and just about anything you need within walking distance of the location.

Business_and_leisure Partner

10/10

Exceptional

23 Nov 2023

Duwayne

First, never stayed at this property concert before, No front desk staff, but that said when I called HOLT, they handled things. That’s a positive.

Yuh do need to buy insurance through them, although optional you never know what will be claimed after the fact from a country location you don’t live.

I did get locked out of building, but it got resolved. Location was central to everting. Roiom very nice.

A/C unit was odd to operate, but fashionable.

Lots of positives, but it is a unique experience and thus enjoyed.

Sorry if this seems mixed, but it’s different to traditional stay.

Leisure Self

10/10

Exceptional

14 Feb 2023

Susan

The rooms are absolutely gorgeous and have everything you need for your stay. The location is right in the Old Town so there's lots of restaurants and bars nearby. The communication with staff before and during our stay to make sure check in and check out was smooth was brilliant too. We had a suite on the top floor (there is no elevator fyi) and the room was very spacious with a huge skylight window.

Leisure Family

10/10

Exceptional

30 Nov 2022

Samuel

Ideal stay

Amazing little room! Was in an ideal location as well perfect price and the cleanest place we have stayed in! 10/10

Partner

10/10

Exceptional

11 Sep 2022

W

Very central, clean, excellent service, staff very helpful and supportive

Business

10/10

Exceptional

27 Jul 2022

Courtney

Beautiful apartment in the heart of Old Town

Location was perfect for walking around Old Town! The apartment was so beautiful, lovely decorations, beautiful chandelier and balcony. You can easily walk to the history museum and Palace of the Parliament. Cleanest apartment/hotel I’ve ever stayed in. Highly recommend.

Partner

2/10

Poor

08 Jun 2022

Warren

I have been entirely ripped off of the money I have paid and urge travelers to be aware that The Holt Team make no effort to ensure a good customer experience and make promises they can’t keep. After payment I was sent an sms buy Expedia saying “ Expedia.com. Hello Warren Hammond. We're confirming your stay at HOLT Old Town from Jun 5, 2022 to Jun 7, 2022 (Expedia itinerary #72317339523439)” so to me I was confirmed. The HOLT team then sent me a questionnaire moments before I arrived and would not allow me access to the residence until I had filled out their quesironaire. Despite me repeatedly telling the HOLT Team that I had not data at all as I had just arrived in Bucharest and I had no wifi although I would gladly fill this questionnaire out in hard copy they they said “I had refused to fill this a paper work out and I was refusing to meet their conditions” so they weren’t hearing me Or interested my legitimate reasons. They also constantly wished to argue this point with me and they promised to review the situation with the management team in the USA and let me know if they would refund me for the money paid despite me never even accessing the premises. Three days later they have not come back to me. They have not updated me. They have not given back my money for service and product never used. We all know that as consumers this is disgusting and entirely unethical. Holt taking my money, not allowing me access to the premises and then not refunding me, this is theft!

Business_and_leisure Self

8/10

Excellent

19 Dec 2021

shurouq

Cozy

Amazing atmosphere, cozy and lovely , marvelous decoration

Self

10/10

Exceptional

21 Nov 2021

Verified traveler

Absolutely beautiful room, very clean and perfect location in Old Town. Contactless check in/out was very helpful, I would stay here again.

Partner

10/10

Exceptional

24 Oct 2021

neill

Immaculate and luxurious, ideal location

This hotel is immaculate and the rooms have lots of little touches which made our stay more comfortable and even more enjoyable. Spotless throughout and luxurious room and bathroom, our balcony was lovely and got the sun in the afternoons. Emails from staff were lovely and attentive and the app on the phone with maps and travel tips was excellent, we loved our stay and hope to come back again, thanks

Partner

10/10

Exceptional

24 Sep 2021

Andreea

Great place to stay!

Amazing place to stay in right in the heart of Bucharest! Lots of space, comfort and attention to details. It is very central, however it is very quiet inside. Highly recommend!

Self

10/10

Exceptional

04 Jul 2026

Tuukka

Good location, nice room, easy check in without personnel. No elevator. I recommend.

Self

10/10

Exceptional

31 Mar 2026

Ole Edvard

:)

10/10

Exceptional

02 Mar 2026

Büsra

Oda da konumu da harikaydı. En ince ayrıntısına kadar herşey düşünülmüş. Espresso makinesi için ekstra teşekkürler :) bu nasıl engellenir bilmiyorum ama tek sıkıntı yan odamdan gelen gürültüydü. İlk kaldığım gece hiç uyumadım. Hiç durmadan ve yüksek sesle konuştular odaya girip çıkarken kapı çok hızlı ça

8/10

Excellent

24 Oct 2025

Stefan

Der Checkin ist sehr umständlich. Informations Broschüre für die Gegend und Activities wären wünschenswert.

Leisure Friends

4/10

Poor

14 Oct 2025

Lora

I got the top floor room, so I can’t open the window easily (I was not able to do so) and when it rain, it is really noisy. There is a fully equipped kitchen but no table in the room, so no where to have breakfast. Also, I arrived in the early morning, it was very hard to find, as no sign of the building. I wish the place communicate that it is basically an air b&b and that it is right next to the a gelato cafe. Also, it gave me the code for the room but not the entrance, so I have to get hotel.com call the owner and there is no way to contact anyone at 2am.

Self

10/10

Exceptional

15 Sep 2025

Ivonne

sehr gute Lage, unkomplizierte Kommunikation, sehr schön ausgestattetes Apartment

Leisure Self

8/10

Excellent

22 Aug 2025

Danielle

Great location- terrible check in

Great location and good quality room. My only (major) complaint was the check in process. There was no mail/ communication sent saying that we had to register our check in. And the contact number for the hotel is listed in New York and was impossible to contact. We were stuck outside (with another couple- not part of our trip) for upwards of 90 minutes trying to get in. From there, you need to pay either a deposit waiver or a 200€ deposit which was also not advertised.

Friends_and_family Friends

10/10

Exceptional

25 Jul 2025

MARIBEL

Muy lindo Todo automatizado, totalmente impersona

La habitación es muy bonita y muy cómoda, se nota que fue recientemente remodelado y lo tienen muy limpio. Bien ubicado.
El trato es totalmente impersonal todo es por aplicación y entrada autónoma, las instrucciones son sencillas y claras pero si llegaras a tener un problema o pregunta no hay nadie que te atienda y se tardan en contestarte por correo. Si no eres hábil con la tecnología reserva en otro lado. Nosotros por ejemplo no conociamos ese modelo de chapas electronicas de código, al tercer intento se bloqueó y empezó a sonar una alarma y nadie a quien preguntarle a las 11 de la noche. Otro huesped salió finalmente a ayudarnos.

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Cristina Martha

Precioso lugar, súper ubicado, cómodo, todo nuevo, nos encantó, si tuviera elevador sería perfecto.

Partner

8/10

Excellent

11 Dec 2024

Tudor

Todo muy bien, cama comoda, baño limpio. En la primera planta se escuacha ruido de fuera. Faltaban el champú y gel de ducha que estaba mescalado con agua en el dispensador.

Business

8/10

Excellent

28 Feb 2023

Jayant

Beautiful clean apartment

- Appartment is beautiful.
- Location is great especially when you want to experience the night life.
- Bedsheets and shower were clean.

One👎
- The mattress and pillows are way to hard!
- I give the bed a 4 (score).

Partner

10/10

Exceptional

23 Feb 2023

Tudor

Good place to stay in Bucharest

Todo fue muy bien, lo mas que me interesa es dormir bien y es uno de los pocos alojamientos bien aislados contra el ruido de la calle.

10/10

Exceptional

14 Nov 2022

Elena

Amazing

Great spot in the heart of bucharest old town, really quiet though. Very clean, large room, nice furniture, comfortable bathroom and cosy bed. The only bad thing I could said is about the stairs, as we were on the third floor and there's no elevator.

Partner

6/10

Pleasant

09 May 2022

Pawel

Great Accommodation with big \"BUT\"

So, Accommodation was great. Location was perfect, it was clean, comfortable etc. There is no complaints about it, I would give strong 9.

Unfortunately for check it they require you to send scan one of your ID document, plus selfie with that document which is, as we all know not really \"safe\"
Sharing any kind of ID documents via internet is huge \"red flag\"

So if you are not comfortable with sharing your ID documents chose different place.

Business