Holt Old Town

Romania , Bucharest
București, Strada Covaci, 23
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20 reviews shown

2/10

Poor

30 Apr 2026

Keith

There is not enough space available here to describe just how bad this property is. The lack of customer service and amenities is appalling. Don't be fooled by the photo on the left; For example, while there were complementary tea, coffee, and sugar, there was no coffee creamer or UHT milk, which meant these had to be bought – nor were there any teaspoons or other cutlery, which meant we also had to acquire plastic spoons from a nearby café. Our stay was for six days, and as part of the rental agreement required the suites to be left clean, we had to purchase cleaning materials as none were provided. There was an inadequate supply of toilet rolls and napkins and no provision of detergent for washing-up the provided cups, mugs and drinking glasses. The 'suite' I occupied was spartan and could hardly be described as luxury. Only one restful chair provided in a room which could accommodate two for example. No notepaper or pens were provided and no guide for using the television. The balconies were far too narrow, making it awkward for movement. Furthermore, the balcony in my suite extended in front of a window of an adjoining suite, rendering any occupant of that room open to invasion of their privacy, and likewise of mine. As there was an interconnecting door between these two suites, this would only not be an issue if the occupants of both suites were known to each other. The on-line check in and check out system is a farce. Be advised - do not stay here.

Business

10/10

Exceptional

08 Feb 2026

Gokhan

Clean room great location and fancy design just like in the photos. Especially the host was very kind and responsive. You can choose here without any hesitation

Leisure Self

10/10

Exceptional

26 Sep 2025

Cornelia

This is an excellent location if you want to be in the old town with all the restaurants and shopping. It's an area that is fun and lively, with lots of restaurants and shopping. A number of museums are within walking distance and Uber or taxis can take you anywhere else.
The unit itself is generous in size, clean and bright, with a comfortable bed. We also had a kitchenette, which made it easy to have a coffee in the mornings.
The staff is responsive.
Be prepared to walk up the stairs as there is no elevator.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Marilena

Beautifully decorated, in a great location & the host was very communicative. Loved it! Will definitely stay here again next time in Bucharest. Thank you!

Leisure Partner

8/10

Excellent

21 Sep 2025

Dale

No service/staff (I prefer a personal contact)... otherwise a clean and convenient place

8/10

Excellent

11 Sep 2025

Melinda

I have mixed feelings about this property. The room was really beautiful but it had skylights without shades so the room got very hot and even after pulling the curtains over, lots of light came in. My room was on the top floor with no lift so LOTS of stairs. The bathroom had a lot of black mold growing in the shower. Area was in the old town but not in the crazy loud part so it was quiet at night and felt safe.

Leisure Self

10/10

Exceptional

09 Sep 2025

Alexander

Great location, the place is in the center of the old town with all the restaurants and bars. Nice and clean. No parking, Uber/Taxi or public transportation access only. Make sure you go on their site and get the link to the check in ahead of time, so they send you the code for the door before you arrive. We did not, and it took a bit of back and forth, trying to find a phone number to call until we got to enter the room. Overall, I recommend it without hesitations

Leisure Family

10/10

Exceptional

16 Jun 2025

Andrew

Old Town chic

Excellent stay in a lovely room. Beautifully decorated with good aircon. We had a small plumbing problem which was fixed within 10 minutes of us calling. The room is well situated in the old town and a bonus is the lovely coffee/ice cream shop below the apartment. Recommend for a stay in Bucharest.

Partner

10/10

Exceptional

03 Jun 2025

Lauren

Holt is a gorgeous hotel in the heart of the Old Town! My room had cathedral ceilings and was filled siege old world charm. The cherry on the cake was the beautiful balcony overlooking the cobblestones streets, where I enjoyed coffee each morning. The room was spotless and staff were prompt and friendly via email. Note - there is no front desk here and you must walk up steep marble steps to the rooms - but it’s worth it! Book a stay at Holt and get ready to enjoy magical Bucharest.

Self

10/10

Exceptional

10 Apr 2025

All was wonderful, close to everything.

Leisure Friends

10/10

Exceptional

10 Mar 2025

Kimberli Kaye

We thoroughly enjoyed our stay at HOLT - Old Town! Yes there are stairs to climb, and yes it is a vibrant, busy part of town, so if these things do not appeal to you do not stay here.

Check-in was easy. We got the info via email and everything worked smoothly.

The room was nicely appointed and very clean. The bed was rather firm but still cozy. The bathroom had plenty of amenities, but no body lotion or make-up remover so be sure to pack those items. It, too, was very clean.

Nightlife around the hotel is hopping, but not as lively as other locations in Old Town. We did hear voices and music until all hours of the early morning - this did not bother us though.

Food options around the hotel feel endless. There's not a lot of shopping beyond a couple of souvenir stores. It's a very walkable neighborhood and we felt safe at all times.

We would certainly stay at HOLT Old Town again!

Leisure Family

6/10

Pleasant

30 May 2024

Kenneth

NEEDS IMPROVEMENT

The location of the hotel was great right in the area of Old town but away from the loud noise. The check-in process could be simpler by sending an email to inform guests of the check in process because I was completely unaware until I got to the hotel close to 11pm and had call a NY several times before I reached someone for assistance and even when I did the instructions given took several attempts to work and calls and messaging back and forth. Very frustrating. The room was quite nice! However, when using the shower water pretty much goes everywhere due to not having a shower door and the drainage not working adequately to keep the water from wetting most of the bathroom floor. Several towels were used during my stay to prevent a possible slip and fall from all the water. A microwave could be useful as well but not a total necessity. Overall not bad tho!

Partner

10/10

Exceptional

30 May 2024

John

Nice

Good location in Old Town

Partner

10/10

Exceptional

24 Dec 2023

Zachary

Loved the property and was able to relax as soon as we walked in. The location is perfect as you're right on top of a caffe, and just about anything you need within walking distance of the location.

Business_and_leisure Partner

10/10

Exceptional

23 Nov 2023

Duwayne

First, never stayed at this property concert before, No front desk staff, but that said when I called HOLT, they handled things. That’s a positive.

Yuh do need to buy insurance through them, although optional you never know what will be claimed after the fact from a country location you don’t live.

I did get locked out of building, but it got resolved. Location was central to everting. Roiom very nice.

A/C unit was odd to operate, but fashionable.

Lots of positives, but it is a unique experience and thus enjoyed.

Sorry if this seems mixed, but it’s different to traditional stay.

Leisure Self

10/10

Exceptional

14 Feb 2023

Susan

The rooms are absolutely gorgeous and have everything you need for your stay. The location is right in the Old Town so there's lots of restaurants and bars nearby. The communication with staff before and during our stay to make sure check in and check out was smooth was brilliant too. We had a suite on the top floor (there is no elevator fyi) and the room was very spacious with a huge skylight window.

Leisure Family

10/10

Exceptional

30 Nov 2022

Samuel

Ideal stay

Amazing little room! Was in an ideal location as well perfect price and the cleanest place we have stayed in! 10/10

Partner

10/10

Exceptional

11 Sep 2022

Very central, clean, excellent service, staff very helpful and supportive

Business

10/10

Exceptional

27 Jul 2022

Courtney

Beautiful apartment in the heart of Old Town

Location was perfect for walking around Old Town! The apartment was so beautiful, lovely decorations, beautiful chandelier and balcony. You can easily walk to the history museum and Palace of the Parliament. Cleanest apartment/hotel I’ve ever stayed in. Highly recommend.

Partner

2/10

Poor

08 Jun 2022

Warren

I have been entirely ripped off of the money I have paid and urge travelers to be aware that The Holt Team make no effort to ensure a good customer experience and make promises they can’t keep. After payment I was sent an sms buy Expedia saying “ Expedia.com. Hello Warren Hammond. We're confirming your stay at HOLT Old Town from Jun 5, 2022 to Jun 7, 2022 (Expedia itinerary #72317339523439)” so to me I was confirmed. The HOLT team then sent me a questionnaire moments before I arrived and would not allow me access to the residence until I had filled out their quesironaire. Despite me repeatedly telling the HOLT Team that I had not data at all as I had just arrived in Bucharest and I had no wifi although I would gladly fill this questionnaire out in hard copy they they said “I had refused to fill this a paper work out and I was refusing to meet their conditions” so they weren’t hearing me Or interested my legitimate reasons. They also constantly wished to argue this point with me and they promised to review the situation with the management team in the USA and let me know if they would refund me for the money paid despite me never even accessing the premises. Three days later they have not come back to me. They have not updated me. They have not given back my money for service and product never used. We all know that as consumers this is disgusting and entirely unethical. Holt taking my money, not allowing me access to the premises and then not refunding me, this is theft!

Business_and_leisure Self