Name: Hotel Roc Et Neige
Address: Route Des Monnaies 46, Chateau-d'oex, 1660, CH

10/10

Exceptional

20 Feb 2026

Richard

The room was spacious, clean and comfortable.

Self

6/10

Pleasant

06 Feb 2026

Rachel

Pretty location and views. Great for if you're going to the balloon festival in january as you can walk from hotel in a few mintues. Good selection for breakfast (continental). Room was average for a single room and felt cozy. Only comment is you can request it, but there is so kettle and hot drinks options in the room. No extras apart from a basic hairdryer. Would return again if in the area, but knowing its basic and pricey for what you get

Leisure Self

10/10

Exceptional

02 Feb 2026

Jennifer

Perfect location. Wonderful friendly and helpful staff. Gorgeous building, a little dated but that added to the charm. Would absolutely stay here again

Business_and_leisure Family

8/10

Excellent

15 Sep 2025

John

The room was spacious for two people. Shelves and bookcase for additional storage helpful. There was one straight desk cha in r, not conducive to read. Breakfast was well laid out with typical European selections.

Leisure Family

10/10

Exceptional

08 Sep 2025

Muhammad

Juan at the reception was extremely helpful and courteous—I would strongly recommend this place to stay in town or visit nearby attractions in Gstaad.

10/10

Exceptional

14 Jul 2025

DERIK

Hotel is extremely nice and best to stay
OLD looks hotel but
OLD IS GOLD
just need to add some breakfast
I know 🇨🇭 is very expensive but should think
Otherwise all good and fantastic

Leisure Family

2/10

Poor

05 Jun 2025

Glenn

Upon arriving at the property, the guest is met with filthy condition very much unlike what appears in pictures on the site, and in a general state of sad disrepair. The rooms are of hostel not hotel quality. Within minutes of arriving there, it became very clear that I couldn't stay there, and that even though we had prepaid for the reservation and it was not cancelable, I would definitely risk forfeiting my deposit in order to avoid staying there. I immediately began looking for another hotel.

10/10

Exceptional

05 Feb 2025

Dawn

Love the breakfast and staf! Amazing comfortable bed and pillow!

Leisure Self

2/10

Poor

20 Jul 2024

Samir

Property is in great location but rooms are outdated.
Showers need upgrades
Ok , for one night if have no obtions.
Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.

Leisure Family_with_children

4/10

Poor

09 Jul 2023

Amandeep

Not a good experience, stay away.
We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception.
Room has no tea/coffee facility, dark inside and a broken chair.
Would never book this again.

Leisure Family_with_children

2/10

Poor

23 Jan 2023

Verified traveler

Disappointed

Not helpful staffs .. broken bed frame and no change of towels!

Business

2/10

Poor

23 Jan 2023

Verified traveler

Bad

A hotel with terrible check-in service with zero hospitality and management.

Business

2/10

Poor

23 Jan 2023

Verified traveler

Lovely location but horrible hospitality

I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days

Business

8/10

Excellent

08 Sep 2022

Kristian

A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.

Leisure Self

8/10

Excellent

31 Jan 2022

Thomas

Dated hotel, ok for a short stay.

The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2021

MICHAEL

Excellent location

Excellent location. Spacious room , nice breakfast and helpful staff.

Friends_and_family Friends

8/10

Excellent

17 May 2021

Verified traveler

This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.

Business_and_leisure Family

10/10

Exceptional

16 May 2021

David

Home from home

Wonderful people made a short stay amazing.
Almost made us forget about COVID.

Friends_and_family Family

10/10

Exceptional

16 May 2021

Verified traveler

Alpine experience

A large chalet style hotel with a magnificent view of the surrounding Alpine landscape!

Self

10/10

Exceptional

01 Aug 2020

ABHAY

Roc et Niege

Quaint little hotel close to the main square of Chateau-D’Oex. The single rooms are a little small than what I am used to but the double is good. Magnificent views all around the hotel and I definitely will be going there soon!!

Business

8/10

Excellent

20 Jul 2020

Mark

We very much enjoyed our two day excursion at the Roc et Neige in the beautiful village of Chateau d'Oex, which is situated in a postcard valley of what are actually considered the \"Pre-Alps.\" The hotel is set up for hikers, skiers, etc., hence the name. We did a long hike to the north on day 1 and a long hike to the south on day 2. We chose to eat dinner in the hotel and loved the cuisine, service, and views of the surrounding mountains. The hotel has a large sitting area/bar and our double room was large, with a separate couch/sitting area, comfortable and clean bed, and magnificent views to the northwest. Breakfast was relatively modest, could do with a few more options for the buffet. In all, this will be our go-to place for a hiking excursion.

Leisure Pet

8/10

Excellent

27 Feb 2020

Peter

Fair price - basic but comfortable

Good basis Swiss resort hotel - clean and comfortable at a fair price

Partner

10/10

Exceptional

22 Aug 2019

Verified traveler

Very basic property but staff is super friendly and accommodating and everything in the room worked, nice size, all good. Again very basic property.

Leisure Family

6/10

Pleasant

26 Feb 2019

Verified traveler

Good price thru Expedia; not the easiest place to find at night walking from train station with your luggage; more attention to common area cleanliness - like cleaning mud from hallway floors and walkways, emptying outside trash cans (which did not happen the whole week I was there); pretty noisy between midnight and early morning..too many people coming and going, loud talking, slamming doors, using bathrooms and showers in the middle of the night - like 0230 am! No individual room balcony’s..so could enjoy beautiful sun, air, views unless going to main building and sitting in smoking area outside.

Business_and_leisure Self

8/10

Excellent

25 Feb 2019

Verified traveler

Great staff, great stay!

Chateau d'Oex is a great hub for families and for nature lovers. The village has a friendly atmosphere, and the staff at Hotel Roc et Neige are very attentive and nice. Simple hotel furniture and amenities. All in all, great staff and a great stay for a laid- back family time!

Family

8/10

Excellent

30 Jul 2018

Sherry

basic, no frills, but sufficient

My room (a single) was small and old fashioned, but I had what I needed. No real complaints. Not far from train station with scenic train ride to Montreaux which I highly recommend. Reasonable price caused me to book. Eating area, including outside balcony, was much more pleasant than room.

10/10

Exceptional

27 Dec 2017

Rahul

Beautiful and quiet

The Roc Et Neige is a lovely hotel. We visited over the Xmas break and enjoyed ourselves.
The room is lovely overlooking the village and the mountains. Decent breakfast and great staff. They have a lovely bar too.

6/10

Pleasant

20 Sep 2017

Verified traveler

Straightforward and businesslike hotel

Decent enough hotel, although essentially rather impersonal - they seem to primarily cater to coach parties (certainly in summer). Satisfactory, but no special qualities.

10/10

Exceptional

07 Aug 2017

Verified traveler

Good hotel, close to where we were traveling to on

only stayed one night for B & B as driving to Kandersteg next day, very nice stay room very good, as was breakfast & facillitys

8/10

Excellent

20 Jul 2026

Patrick

Hôtel de plusieurs petits bâtiments répartit dans un parc
Bon petit-déjeuner copieux
Ambiance familiale

Partner

8/10

Excellent

19 Jul 2026

Christine

Agréable

8/10

Excellent

18 Jun 2026

Peter

Einfaches aber sauberes Hotel. Das Frühstück war gut.

Partner

8/10

Excellent

01 Feb 2026

Patrick

Accueil très sympathique, un parking à disposition et repas, la fondue obligatoire vu la région !
La chambre très confortable, petit bémol sur la température, malgré le radiateur arrêté, beaucoup trop chaud.

Partner

4/10

Poor

02 Nov 2025

vanessa

The bed was very small, and the mattress was uncomfortable and uneven. There were only two small, poor-quality pillows. The room was extremely hot, and the corridors had an unpleasant smell.

The service was disappointing — we had to argue to get the parking spot that was promised at the time of booking. Upon checkout, in the rain, no umbrella or assistance was offered. They also did not seem open to hearing our feedback at the end of our stay.

Partner

8/10

Excellent

31 Oct 2025

Vincent

Hôtel très calme, très propre avec une très belle vue sur les montagnes. Petit déjeuner très correct.
Personnel à l’écoute et très sympathique
Par contre hôtel un peu vieillissant, pas debouilloire dans la chambre

Partner

10/10

Exceptional

27 Oct 2025

jean-charles

Chambre propre, accueil chaleureux.
Très bien placé pour accéder au ce tre de château d'oez.

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Rika

Manque un peu de confort. Pas de bouilloire dans la chambre. Les oreillers sont plats.

Partner

8/10

Excellent

18 Aug 2025

Kirsten

Fint hotell med vacker natur runt om. Finns ingen ljudisolering och man hör tydligt när andra gäster använder toa och dusch och bara pratar. Fin frukost.

Partner

8/10

Excellent

09 Jun 2025

Ronny

Etwas in die Jahre gekommen und nicht auf dem neuesten Stand. Personal war sehr freundlich und hilfsbereit.

Partner

8/10

Excellent

27 Apr 2025

Xavier

Très beau sejour

Accueil charmand, hotel vieillissant mais bien entretenu, petit dejeuner avec des produits locaux tres bon et copieux.

Partner

10/10

Exceptional

14 Apr 2025

xavier

Très bien exposé ! Parfait

Accueil simplifié grâce à la possibilité de récupérer ses clefs via une boîte aux lettres
Petit déjeuner complet
Possibilité d’obtenir un adapteur prise auprès de la réception
Cadre autour de l’hôtel magnifique

Partner

10/10

Exceptional

29 Jan 2024

Cornelia

Nähe vom Dorf und Bahnhof. Schöne Bergsicht rundherum.

Leisure Family

10/10

Exceptional

26 Jan 2024

Helle

Hyggeligt og rart sted

Det er et rigtig hyggeligt og “lille” hotel, personalet er meget venlige og hurtige til at slå over i engelsk når man spørger dem!

Self

10/10

Exceptional

03 Jan 2024

Fatma

Très bonne hôtel dans un charmant village la chambre etait propre et spacieuse bien chauffer malgré le froid personnel souriant bon petit dejeuner avec fromage local, vous bénéficiez d'un pass pour prendre le train gratuitement tout le long de votre sejour et activité a prix reduit

Partner

4/10

Poor

02 Jan 2024

Gracia

Los dos dias que estuvimos no vino ningun dia el servicio de limpieza. Nos decepcionó muchisimo encontrar la habitación sin limpiar cada vez que llegábamos por la noche.

6/10

Pleasant

21 Nov 2023

Benoit

Un hôtel de halte au bon rapport qualité prix

Bon hôtel de passage, avec des prix raisonnables pour la Suisse. Petite remarque, pour un séjour hors saison. Je n'ai croisé personne. Arrivé à 19h40 et reparti le lendemain à 9h, pas de check in ni Check out. C'est très impersonnel.
Même si le tout était prêt (clefs et enveloppe d'accueil dans la boite à lettres), ça manque un peu de personnalité. J'ai conscience que nous sommes en intersaison, mais ça reste un peu dommage. Pour le reste, c'est ok. Le petit Dej est bien ainsi que la propreté générale.

Business

8/10

Excellent

22 Oct 2023

Manon

beaucoup de choix au petit déjeuner

Leisure Partner

8/10

Excellent

17 Oct 2023

Verified traveler

J'ai réservé une chambre d'une personne avec un lit une place. La chambre est d'une autre époque mais très propre et en très bon état. La literie est également de bonne qualité et le petit déjeuner fait de produits régionaux.

Business Self

10/10

Exceptional

11 Sep 2023

Christian

Hôtel bien situé

Bel environnement au calme. Bon petit déjeuner avec des produits frais et locaux, excellente confiture fait maison. Cependant manque de reapprovisionnement, pas de charcuterie et pas de verre pour le jus de fruits à 8h du matin, personnel absent arrive à 9h. Ménage dans les chambres et sur la terrasse succincts.

Partner

8/10

Excellent

04 Sep 2023

Reto

Am Samstag abwend, kein Abendmal.
Kein Probkem - aber wie sollen wir die Speiseauswahl bewerten können ?

8/10

Excellent

26 Aug 2023

Claire

Super bien situé pour faire un vol en montgolfière!

4/10

Poor

17 Aug 2023

Stephan

Glatte Null!

Bin in der Schweiz noch nie so unfreundlich und unambitioniert behandelt worden.
Die Zimmer sind dunkel und sehr hellhörig.
Alles in allem eine Atmosphäre wie an deutscher Autobahnraststätte.

Self

8/10

Excellent

15 Aug 2023

philippe

Proche de la gare de chateau d'oex et des commodités.Tres calme avec vue panoramique sur les alpes. Services impeccable,petit déjeuner copieux avec des produits frais.Enfin bon rapport qualité prix.

Leisure Self

6/10

Pleasant

15 Aug 2023

CARLOS JOSE

Estaría bien si no fuera por la cama

El hotel está bien situado, está limpio y la imagen es buena, pero la cama es horrible, muy pequeña e incomoda, y las almohadas para olvidar.

Partner

8/10

Excellent

08 Aug 2023

Nadia

Ruhige Umgebung, saubere Zimmer, gutes Frühstücksbuffet.

8/10

Excellent

01 Aug 2023

Walter

Begrenztes Angebot

Leisure Partner

8/10

Excellent

30 Jul 2023

Markus

angenehmes Aufenthaltsklima

Die Hotelanlage mit viel Holz gefällt mir. Der Grundriss der Häuser mit Zimmern und die Umgebung fand ich stimmig konzipiert. Die grossräumige Bar/Aufenthalts- und Restauration gefiel mir. Es war schön für mich, dass viele Familien mit Kindern da waren, das war lebendiger \"Hintergrund\" zu meinem Hotelaufenthalt. Das Frühstücksbuffet war gut präsentiert mit feinen Produkten. Regionale Produkte (Konfi, Käse, ev. Brot würden es positiv aufwerten, ev. waren solche Proudkte wenig deutlich markiert

Friends_and_family Friends

10/10

Exceptional

27 Jul 2023

Laura

Charmant hôtel, tres calme et abordable

8/10

Excellent

19 Jul 2023

Werner

der junge Mann am Empfang, nicht besonders freundlich, fühlten uns nicht besonders willkommen.Das Frühstücksbüffet war am 2. Tag sehr dürftig. 1 Sorte Brot und ab 9.30 nur noch Toast Brot vorhanden. Einfach schlecht organisiert.
Sonst alles ok, würde wieder kommen

Leisure Partner

10/10

Exceptional

09 Jul 2023

Verified traveler

Relax

Allt var bra från början till slut! God frukost!

Partner

6/10

Pleasant

09 Jul 2023

Armin

Die Abfalleimer im und um das Gebäude waren überfüllt.
Auf das Sofa im Zimmer wagte ich mich nicht zu setzen (schmutzig).
Zum Frühstück wurde abgelaufene Milch aufgetischt (ab Verpackung).
Ein schöner Garten zum Verweilen.

Leisure Partner

10/10

Exceptional

17 Apr 2023

Charlotte

Hôtel agréable

Séjour très agréable, personnel très gentil

Friends_and_family Family

6/10

Pleasant

12 Feb 2023

Manuel

Todo aceptable, el inconveniente según el alojamiento es que ya no tiene relación con EXPEDÍA, y no tenia el hotel Comunicacion sobre mi reserva ni la cantidad entregada a expedía.
Finalmente conseguí dos habitaciones pero el establecimiento igual no respeta las condiciones contratadas. Ruego que expedía subsane dichos inconvenientes y entregue al hotel el dinero adelantado por mi. Gracias

8/10

Excellent

24 Jan 2023

Verified traveler

Top

Super séjour dans cet hôtel vieillissant mais plein de charme ! Et à proximité du festival des Montgolfières !
Dîner excellent

Partner

6/10

Pleasant

10 Oct 2022

Valérie

Séjour convenable dans un lieu qui tient plus de l’accueil de groupes que d’un hôtel, même si la chambre est spacieuse et avec un coin salon fort appréciable. Literie ok, mais draps avec des trous, serviettes de toilette effilochées, joints de douche à refaire urgemment tant ils sont noircis… pour un 3 étoiles, nous nous attendions à mieux.
Le restaurant n’a pas de carte et propose un seul menu, basique. Petit déjeuner ok par contre, le choix et la qualité sont là, à part pour les fruits.
Et l’aspirateur en plein petit déjeuner dans l’espace salon attenant avec ensuite le lavage du sol à la javel, c’est vraiment à proscrire!!

Partner

10/10

Exceptional

22 Aug 2022

Régis

Hôtel Roc et Neige

Bon accueil, belle chambre avec salle d'eau privative. Seul bémol, deux lits individuels.

Partner

8/10

Excellent

23 Jul 2022

Dylan

😀

Très bien hôtel troppe et très belle accueil

Self

10/10

Exceptional

11 Jul 2022

Enrique

Un hotel de 4 estrellas al precio de tres.

Buena atención por parte del personal. Destacaría su entorno y las vistas que se ven desde la habitación.

Friends_and_family Family

8/10

Excellent

16 May 2022

Jean claude

Leider für 2 Personen ein Bett mit einer grossen Madraz6e

Business_and_leisure Partner

4/10

Poor

02 May 2022

Gerald

The Hotel is quite old and not well maintend.

Business

10/10

Exceptional

13 Mar 2022

Katarzyna

Notre séjour se passait bien

10/10

Exceptional

04 Mar 2022

Jean-Pierre

Très bon rapport qualité prix Parking excelent

Leisure Partner

8/10

Excellent

06 Jan 2022

Verified traveler

Preis/Leistung Top

Der Aufenthalt war sehr angenehm und unkompliziert. Der Service an der Rezeption und im Restaurant sehr freundlich. Toilette/Bad könnte erneuert werden. Alles in Allem ein schöner Aufenthalt. Preis/Leistung sehr gut.

Friends_and_family Family

10/10

Exceptional

11 Oct 2021

Chieko

Petit déjeuner avec très bon croissant les personnels aimables

Petit bémol la personnel qui s’occupe petit déjeuner n’était pas contente comment les clients sont installés et nous avons entendu ses mécontentements (surtout envers les voyageurs en groupes ) l’ai préféré sans cela

Leisure Partner

6/10

Pleasant

27 Sep 2021

Noëlle

Le petit-déjeuner très complet et très bons produits.

L'accueil pas très chaleureux.

Les lits pas confortables (matelas très durs et sommiers qui grincent).

Leisure Partner