Hotel Cielo Rojo

10/10

Exceptional

21 Apr 2026

Nancy Jenny

L’accueil exceptionnel digne des hôtels 5* par Isai. Deco mexicaine de bon goût, coloré, petite boutique vendant des produits d’artisans locaux.
Eco/pet friendly très bien situé près de l’avenue principale et à quelques minutes de marche de la belle plage.
Juste noté que la piscine est à 3 min de marche mais dans un décor enchanteur.

Self

10/10

Exceptional

11 Apr 2026

César

Lindo lugar

10/10

Exceptional

09 Apr 2026

Kumar

Had a lovely stay. Very cute hotel, basic comfortable rooms, local art around. AC worked okay. Restaurant had great breakfast and lunch with organic choices. No pool onsite, the pool is at a nearby sister facility. Roosters start their talking at 5:30 am, but that is to be expected - use the ear plugs. Appreciated beach towels, chairs, and umbrella. Will visit again.

Partner

10/10

Exceptional

05 Apr 2026

Travis

Super delicious breakfast and extremely kind professional staff

8/10

Excellent

30 Mar 2026

Robert

Wonderful little restaurant in there

Self

10/10

Exceptional

21 Mar 2026

cynthia

Lovely place to stay. We felt like we were staying in a friend’s home.

6/10

Pleasant

15 Mar 2026

Janell

My experience was that while it's a great location and the rooms themselves are nice, this is not a relaxing place to stay and many of the included amenities aren't as advertised.

I'm a Solo traveler. I originally was given a room that was right next to the front desk and I could hear everything at the reception desk. It also faced the outside sidewalk so everyone walking by the hotel could see into my room. It was noisy and not private at all. I really don't think that should even be a room to rent.

I paid additional to move to a top floor room. The room was lovely but the windows don't seal so every noise from the street below comes in including the music from the next door cafe and roosters starting at 3 am. I can't speak for the rooms not facing the street.

The breakfast is also not continental but a yogurt cup with fruit and coffee/juice. The restaurant gives you a normal menu and doesn't offer you the included breakfast unless you specifically ask for it. The restaurant isn't open all day and it's certainly was not a social scene like the pictures.

The pool is not on the property but another location close by.

The front desk people where very nice and helpful.

Self

10/10

Exceptional

11 Mar 2026

Meagan

cute room, cold air con, super good location! room was small but everything you need and very cute. clean as well. would definitely recommend and return.

Partner

10/10

Exceptional

24 Feb 2026

Robin

Exceptional! Great staff, quaint, sweet hotel with a comfortable room and nutritious food!

Friends

10/10

Exceptional

20 Feb 2026

William

The entire Crew was awesome and helpful.

10/10

Exceptional

01 Feb 2026

Heather

Extremely clean, wonderful staff, restaurant was delicious and so close to main drag of amazing restaurants. Will stay again!
Also absolutely must check out the pool nearby!

Leisure Partner

10/10

Exceptional

26 Jan 2026

Jenny

Love this hotel! Staff are very attentive and willing to help. The rooms are spotless and the ambience is calm and peaceful. The bistro has amazing food - the chef is wonderful! We will definitely be back!

Leisure

8/10

Excellent

31 Dec 2025

mark

good staff and cooks.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Francis

A 10/10 experience. The room and hotel was beautiful and so very clean. The standards are so high here. The breakfast was excellent and refreshing, as was the coffee. We will definitely be back one day!

Leisure Partner

8/10

Excellent

28 Nov 2025

Brian

Great for a short stay. Very friendly staff. Close to the beach and the free beach chairs and umbrella was very appreciated. We both loved their restaurant downstairs. No tv or pool.

Leisure Partner

10/10

Exceptional

26 Nov 2025

marc-olivier

very nice room and hotel and very good location, the only thing is you have only one choice on the breakfast menu wich is a bowl of fruit and regular coffee.

10/10

Exceptional

25 Nov 2025

Gerald

Clean friendly close

10/10

Exceptional

18 Nov 2025

David

Excellent choice…glad I found you!

Self

8/10

Excellent

09 Oct 2025

Nathan

Well decorated. It was overall okay. There's quite a bit of construction and there's alot of rules with everything from check in to sleeping on the sheets.

Leisure

10/10

Exceptional

24 Sep 2025

Jennifer

Todos eran bien amables.

Self

10/10

Exceptional

27 Jul 2025

SEBASTIAN

A cozy and small hotel. Great breakfast and good service

Leisure Partner

10/10

Exceptional

25 Jul 2025

María de Jesús

Awesome little place and clean
Very courteous staff.
The hotel also had loaner beach a hairs and umbrella, which is very convenient and will save you from spending $350 pesos a day to rent them.
They even had courtesy tequila in the room!!
Our new favorite place to stay in San Pancho!!!

Leisure

10/10

Exceptional

24 Jul 2025

Jeffrey

Wonderful experience, great staff

Leisure

10/10

Exceptional

07 Jun 2025

Clare

Great location, excellent service, wonderful food, comfortable bed and thoughtfully-provided ear plugs for the roosters (who didn’t bother me)

Leisure Partner

8/10

Excellent

28 Apr 2025

Michelle

The hotel was nice, rooms were nice, the shower was lovely and hot and powerful, the toiletries were nice too, plenty of towels provided, face clothes and a hair dryer. The bed was a little hard for my liking and pillows a little flatter than I usually like but comfortable bed overall, good fan and AC too.
Great location close to the main streets.
They also provided camping chairs, parasols and beach towels which was super helpful.
Our room was at the back of the property, and there was quite a lot of noise from the bistro in the mornings, as the music was quite loud and you could hear people talking - and there was a cockerel who started crowing at 4am non stop every day - which woke us up in the early hours, so overall unfortunately it wasn't very relaxing or restful. It was also Easter when we went so there were very loud fireworks and people playing music late into the night.
Our room was also overlooked by another property so we kept the curtains closed most of the time.
The breakfast that was included with the room was very limited - it was a fruit cup with a bit of yogurt granola and honey - with tea or coffee. I think even just adding the option of some pasties and fresh orange juice would have made a big difference.
Overall I think that the hotel was a lovely but a bit overpriced for what you pay, as the breakfast was limited, there is no pool on site, we didn’t have the best sleep, due to noise and the bistro was closed for lunch and dinner when we stayed there.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Cindy

We loved the location and the decor. The staff were lovely and helpful. Easy access to the beautiful town and beach.

10/10

Exceptional

29 Mar 2025

Anthony

clean cofortable rooms in convenient location that is quiet at night

Friends_and_family Friends

10/10

Exceptional

21 Mar 2025

Peter

Wonderful, especially the staff. Cool decor, comfortable and very clean. Excellent bistro.

Leisure Family

10/10

Exceptional

12 Mar 2025

veronica

everything was great the only thing is the pool is like a block away it closes at 6pm and it is shared with another facility. hotel has no parking but other than that staff is great food is great.

Leisure Friends

10/10

Exceptional

08 Mar 2025

Verified traveler

Loved it

Lovely place. Room beautiful, comfy. The complimentary breakfast fruit parfait and coffee definitely a plus.
Small, quaint, charming place overall. Beach walking distance. Would definitely stay again!

Friends_and_family Friends

10/10

Exceptional

07 Mar 2025

Michael

This is the third time that I have stayed here, it’s a beautiful building, has a delicious and healthy restaurant, cool art and decor, and they even make their own tequila. No pool but you can use one nearby and it’s steps to the beach anyway. Highly recommended.

Leisure Self

8/10

Excellent

06 Mar 2025

Pam

Nice stay

Leisure Friends

8/10

Excellent

25 Feb 2025

patrick

We stayed here for a Valentine's getaway and loved it! Everything about it is clearly intentionally curated. It was so beautiful. The room was lovely, though a little loud in the morning, but not bad at all for the location.

Very convenient to everything in San Pancho though a short walk (about 8 or so min) to the beach. The staff were friendly and helpful and our meals there were lovely.

There is a pool but it's not on the property so it's walk to get there.

Overall it was a little smaller than anticipated but makes up for space in charm. The property was well maintained, tidy, clean and artistic in a unique and pleasing way. Most relaxing place of our 3 different accomodations in San Pancho. A very sweet place to stay.

Leisure Partner

8/10

Excellent

24 Feb 2025

Darrell

We enjoyed the hotel and the yard where the pool was located. We had a very small room by the front desk. Things quieted down by 11:00ish. The breakfast fruit was tasty!

Leisure

8/10

Excellent

13 Feb 2025

Beth

I love this sweet little boutique hotel, exceptionally kind & accommodating staff, fabulous food and sweet access to a private pool nearby. We had the suite which was over the dining area-expect noise from the kitchen, local chickens,roosters & a barking dog. Always happy to return!

Leisure Friends

10/10

Exceptional

06 Feb 2025

Randy

Good restaurant

10/10

Exceptional

13 Jan 2025

Sofia

Lovely family run hotel! Will be back next year!

10/10

Exceptional

03 Jan 2025

Adrienne

Lovely town with great restaurants including the hotel restaurant. Beautifully decorated, friendly staff and great location to everything.

Leisure Family

8/10

Excellent

17 Dec 2024

Teresa

Very Chic boutique hotel

It was a beautiful place. There was a minor issue that was resolved quickly. Continental breakfast was divine. The pool they show on the site is not on the property so that was a bummer. They did have bikes, beach towels and umbrellas for the beach...Bonus

Partner

10/10

Exceptional

12 Dec 2024

julie

We’re so glad we found this place! It was very quaint, beautifully decorated, close to many restaurants and a nice walk to the beach. The free breakfast was delicious although we missed having dinner there due to being there during the week. Included beach towels and umbrella. San Pancho has a great vibe and lots of vegan food options.

Leisure Partner

10/10

Exceptional

10 Dec 2024

Kevin

Nice staycation

Lovely stay. Thought it would be noisy due to being on ground floor and street side but it wasn’t. Reception gent was very nice. Breakfast could have toast and preserves but no biggie. Already planning our next visit. Lovely beach town.

Partner

10/10

Exceptional

30 Nov 2024

Kristin

The hotel itself is charming. The staff was excellent and the onsite restaurant had delicious food. The only problems I encountered were ones that were out of the hotel's control.

Parking in the area is difficult. If you don't need to bring a car, don't. Everything in San Pancho is within walking distance, there are taxi's and uber's available, so ditch the car as parking is difficult to find.

Another issue was the demonic roosters. For some reason the roosters in the neighborhood have decided that 3:30 a.m. is the appropriate time to crow. We were at the hotel for almost a week, and every morning like clockwork the roosters started at 3:30 and kept crowing for hours. Again, the hotel has no control over the roosters, they actually supply ear plugs to try and help with the various noises, but it was still an issue for me.

Bottom line is if you want a boutique hotel experience in beautiful San Pancho I highly recommend Ciel Rojo. Just be prepared for some of the quirks of a small Mexican town.

Leisure Family

10/10

Exceptional

23 Oct 2024

Vanessa

Very beautiful property. Extremely clean and amazing staff. Is in the center of town. Thank you!

10/10

Exceptional

31 Aug 2024

Shan

Eco- lodge, very clean, excellent and delicious meals, the best staff, especially Raul andJose. THANK YOU

Business_and_leisure Friends

10/10

Exceptional

01 Jul 2024

Scott

We were only there for one night, but it was very nice. Clean and comfortable with a lovely staff.

Partner

10/10

Exceptional

14 May 2024

david

Very nice

10/10

Exceptional

10 Apr 2024

amy

This is a gem of a property. We felt so safe and nurtured at this beautiful hotel. We stayed in the 2 bedroom suite and it was perfect for our family of four. The rooms are decorated with such charming, old style Mexico features, and the food and service was beyond our expectations. It's a great location as it's a quick walk to the beach, restaurants, and shops. If you're looking for a modern hotel with a pool scene, this is not your place. But if you're looking for a special, local boutique hotel with charm and exceptional service and food, you will not be disappointed!

Leisure Family

10/10

Exceptional

10 Apr 2024

Joshua

Beautiful and amazing Oasis near the heart of San Pancho. The hotel and staff were incredible. We felt this place was quite a bargain. Will be back again.

Leisure Partner

10/10

Exceptional

06 Apr 2024

Tammy

This a small boutique hotel. The facilities are very tastefully appointed with countless unique little touches. The staff is kind, caring, responsive and polished. There's a lot of love in this business. We stayed 3 nights and found this to be an excellent home base for San Pancho. Very easy to walk about and enjoy the town from the hotel. Pool is just a short one block walk away at a sister property(tranquil garden-like pool setting). The food at the hotel's restaurant is super special. We added an item each morning to the complimentary breakfast offerings and very much enjoyed everything we sampled(banana pancakes were amazing fo this pancake lovert)--tasty, healthful, environmentally conscientious food with local flare. Cheers and happy travels

Leisure Family

10/10

Exceptional

03 Apr 2024

Madeline

It is a charming hotel with an equally charming staff!

Leisure Partner

10/10

Exceptional

26 Mar 2024

Cara

we loved our stay at this cute hotel with lots of character. Each room is unique, the patio is lovely for coffee and breakfast in the morning and the staff are super friendly. great location. we'll definitely be back!

Partner

8/10

Excellent

12 Mar 2024

Don

Lovely boutique hotel in downtown San Pancho.
We really enjoyed our stay here. The food at the restaurant downstairs Bistro Organiko was fabulous!!

It’s right in the road so if you are a light sleeper like I am, you’ll need to wear earplugs.
I’d stay again.

Leisure Partner

10/10

Exceptional

17 Feb 2024

Andrew

Wonderful boutique hotel with great food service. Staff very helpful and friendly.

Leisure

10/10

Exceptional

14 Feb 2024

Vilay

Cute stylish local hotel

We stayed in the ground floor room close to the reception desk (Primero room) as a budget option. Putting this at the top of my review because some of the negative reviews I read were specifically about this room.

Admittedly I was nervous about this room after reading the reviews, but we stayed for 2 nights (Mon & Tues) during peak season and we had a great stay. I’m a very light sleeper and had no trouble getting a good night sleep every night (they provide ear plugs if needed to). It is the only room on the ground floor. Yes - it is right by the front door & entrance is in the lobby near reception but we lucked out that the restaurant was closed on Tuesday's and dinner service only happens on weekends.

The staff was incredibly friendly, available, and accommodating. We took advantage of the pool at their nearby property around the corner which was BEAUTIFUL and we got it all to ourselves.

The hotel is well appointed with local goods for sale and the restaurant is cute — we only had the provided coffee and fruit for breakfast. It’s very close to the center of town and we absolutely loved San Pancho.

The only minor feedback I’d give is regarding the toilet & wastebasket. You are not to flush toilet paper down the toilwt (which for a small town in Mexico I totally understand the plumbing sensitivity as the toilet was slow to flush) so I would’ve loved a covered wastebasket knowing that. Also the toilet seat cover in the room kept falling down before we could sit haha!

Partner

10/10

Exceptional

01 Feb 2024

Susan

Hotel Cielo Rojo is a beautiful environment. Each room is thoughtfully designed and feels like home. There are sitting spaces in common spaces on each floor that are also beautiful. The restaurant on the first floor is inviting, surrounded by plants and art, and in the evening it is candle lit. It is welcoming and relaxing. And the food is prepared from scratch, farm to table and mostly organic. It is definitely a restaurant not to miss. And then there is the staff - they are excellent and their attention to detail is amazing, they are kind and welcoming. Hotel Vielo Rojo is one of my favorite hotels.

Leisure Self

10/10

Exceptional

31 Jan 2024

Susan

If I could give Hotel Cielo Rojo 6 stars I would. I love this hotel. The rooms are warm and inviting and the staff are welcoming. They are kind, knowledgeable, committed to excellence, and just lovely people. The food in the restaurant is amazing. Everything I ordered was exceptional! Mucho gracias to everyone at the hotel!

Leisure Self

8/10

Excellent

31 Jan 2024

Philip E

Hotel Cielo Rojo is a charming boutique hotel conveniently located in San Pancho. Both private & public space decor is thoughtful & interestingly inspired. Beyond the hotel’s charm is the addition of probably The Best restaurant north of PV. Bistro Organico is just that. A fresh and festive experience for breakfast, lunch or dinner. Dinner Fri - Sun.
That being said, our only critique is that no mention was made, when booking, of our accommodations being the floor above the kitchen with its one window opening onto the restaurants outdoor dinning area below. We had 2 noisy nights. Will we return, most likely!

10/10

Exceptional

29 Nov 2023

Sarah

Beautiful and in a great location!

8/10

Excellent

24 Nov 2023

Salvador

The property is gorgeous. The only thing we didnt like were the nightly power outages. Two were short, but the last night there was no power for 7 hours and without a fan or AC it was hot! We couldnt sleep. Not their fault, but pretty inconvenient.

Leisure Partner

10/10

Exceptional

22 Nov 2023

Winnie L

A very pleasant stay

Staff are very helpful and friendly; the free continental breakfast is excellent with mixed fruits; yogurt….; we felt very welcome as guests staying in the hotel!! Great location- within minutes to restaurants. Room with little details make us feel as ‘valued guests’.

Partner

10/10

Exceptional

15 Sep 2023

Lilian

A spectacular spot, the best aspects of a bohemian travel spot and simple luxury for a super affordable price. The staff is wonderful, and there's a great little gift shop if you are stumped for gifts by the end of your trip. The complimentary breakfast was so fresh and yummy.

Right in the heart of town, 5 minute walk to the beach, but you may not want to leave the hotel.

Extra pluses:

-The air conditioning works great

-The shampoo, conditioner, and soap are all high quality and smell heavenly

-Intimate lounging spots around the three stories plus a well stocked take one-leave one library

-Board games

-Excellent hotel restaurant in general

-Free tequila waiting in your room

-Strong WiFi, fast enough for streaming and Zoom

-Just off the main drag enough that it's quieter

I can't wait to stay here again!

Leisure Self

6/10

Pleasant

18 Apr 2023

beverly

The staff were wonderful however, the room we had was cramped and noisy (it was right next to the front desk) . The bathroom was so small you practically had to climb over the toilet to get in and out of the shower. And, the pool was at another property a few blocks away. This was not something we were made aware of before we booked. Had we known, we would have booked another hotel.

Leisure Partner

10/10

Exceptional

18 Apr 2023

Lorna

Good place, very good service, a little bit noizy but that is San Pancho.They have a nice gardens restaurant.Walking distance from the beach. Love it !!!

Business_and_leisure Self

10/10

Exceptional

18 Mar 2023

Michael

It’s all in the details. Beautiful hotel and fantastic staff

Leisure Family_with_children

8/10

Excellent

13 Mar 2023

Althea

This is one of our favorite places to eat in San Pancho.
This was our first time staying here. It is noisy for hotel guests on weekend nights because dinner is served (otherwise only breakfast and lunch everyday except Tues) and great live jazz music on their patio is a bonus! But as guests, the noise from the dining patio and kitchen filters up until after closing. Thank goodness for the earplugs! Otherwise, the rooms are sweet, the staff is kind and attentive, Giselle is welcoming, and the meals are healthy, nutritious and delicious!

Business_and_leisure Partner

10/10

Exceptional

15 Feb 2023

David

Wonderful Hotel. Great location. Very friendly/helpful staff.
Great Coffee and food. Loved the Roosters. didn't have to set my alarm. Hope to return some day

Friends_and_family Friends

4/10

Poor

16 Dec 2022

Doug

The front desk closet

Staff were fantastic, very accommodating. BUT this hotel has a VERY BAD room. It is located 3 feet from the front desk, the bed is about 10 feet away. Every word spoken at the front desk can be heard. I felt very uncomfortable like someone was at my door and coming in. This should NOT be a room but a front door strorage closet. Next I found a HUGE live cockroach under my sheets. I took a picture and caught it to show the front desk the next morning. Very little response its Mexico. When they cleaned my room they got rid of Ralph my pet cockroach....my shower had extremely low pressure, my hair is thin, took a long time to rince it out. Overall a great hotel, an amazing fruit cup breakfast just DONT STAY IN THIS ROOM....or it should have warning signs and 80% off. The complimentary earplugs by my bed should have been taken more seriuosly. Sad because the other rooms are likely great.

Self

10/10

Exceptional

16 Dec 2022

Cody

The colors, offerings in the gift shop, food excelente, beds comfortable!

Leisure

10/10

Exceptional

14 Dec 2022

Lisa

Beautiful hotel, restaurant and gift shop. Our room was small and at street level so limited privacy. Could overhear lobby conversations.The restaurant food and service is outstanding. Highly recommend the restaurant.

Leisure

10/10

Exceptional

14 Dec 2022

Cody

Lovely and kind staff. Beautiful rooms. Good beds with nice sheets. Exemplary place to land!

Leisure

10/10

Exceptional

14 Dec 2022

Paul

A beautifully curTed stay in a beautiful beachside town.

Leisure Family

10/10

Exceptional

13 Dec 2022

Cody

Beautiful, a little loud one night but ended by 10pm, wonderful staff, simple and beautiful rooms-great food and coffee!
I have had three guests stay there and all are thrilled!

Leisure

10/10

Exceptional

03 Nov 2022

Heidi

I so enjoyed this sweet hotel. As a woman traveling alone i felt completely safe and cared for. Saul and the rest of the staff provided four star treatment. They have a laundry service and nothing is too much trouble. I'd definitely stay there again!
It was a short walk to the shops. The beach is a bit of a walk, but so beautiful. The pool isn't onsite but is extremely private. I miss the fresh fruit and the wonderful food and service.

Leisure

10/10

Exceptional

28 Oct 2022

John

The hotel was outstanding. When we checked in everyone was very accommodating and friendly. The decor was very nicely done in a Mexicana style. The rooms and property are kept very clean. In the rooms, they provided free shampoo in the showers, plenty of towels, a candle for the bathroom, filtered water in a bottle, and two complementary shots of Tequila. We did not like the room we were given due to it being on the first floor next to the street where you could hear all the street noise. They moved us upstairs to the back of the hotel where it was much quieter. The food in the restaurant was outstanding.
I would recommend staying there to anyone, and if and when we go back we will definitely stay there again.

Leisure Family

10/10

Exceptional

26 Apr 2022

Verified traveler

Charming spot in San Francisco, absolutely lovely!!

Partner