Name: Iberostar Selection Playa Mita All Inclusive
Address: Camino Ingreso A Litibu Lote 15, Higuera Blanca, 63734, MX

8/10

Excellent

23 Jul 2026

Tony

This place was great! It was very nice and cozy. Most common spaces did not have air conditioning so if it was a hot day, bare with the heat! Your room was the coolest place. They somewhat had plenty for the little kids/toddler/babies to do. They had a little splash area designed for them and that was great. There dry playground definitely needs a new makeover. Maybe make the ground a soft ground play area instead of some rough gravel sand. After 6pm there wasn’t anything left to do for babies or toddlers unless they had an even or showing that falls into your time of stay or itinerary of the day. They have an indoor play area but that was off for day care or camp time most of the day. They should at least open later hours for parents who want there kids to tired themselves out before bed. And that area needed Air Conditioning also. It was very warm in a lot of indoor areas also. But overall I like the place and if your have a small growing family or even just a getaway on a nice beach front this place was OK in my books

10/10

Exceptional

22 Jul 2026

Nancy

The resort was clean and everyone was friendly. The food was amazing at all restaurants as well!

10/10

Exceptional

21 Jul 2026

Maria

Clean rooms, clean restaurants, nice staff

Family

10/10

Exceptional

20 Jul 2026

Saul De la

Beautiful resort and food was delicious. Buffet had a variety of delicious food. A short walk to the beautiful beach. Resort was maintained very clean the whole time. Only downfall was no designated nights like
Tropical night, white night etc. and No bubble soap pool party lol

Family_with_children

10/10

Exceptional

14 Jul 2026

Maria Antonieta

Everything is excellent

4/10

Poor

10 Jul 2026

Andrea

The hotel is not a 5 star at all, the room looked old, very few power outlets, water would accumulate in the sink. There were ants during the night.

The staff was amazing. It is a shame that

8/10

Excellent

10 Jul 2026

Judy

The main pool was closed for an entire day with no communication to guests. Upgrades were offered for a fee on check in but service (pool) access was decreased. Lower pool was closed for 2 days. We should have been offered a discount.

Family_with_children

8/10

Excellent

28 Jun 2026

richard

Angel at the Cortes restaurant was super nice he went the extra mile for us, very knowledgeable about how to treat people, the only reason I didn’t gave 5 to the resort is because the reception was very disorganized and people were waiting in line not knowing where to go.also the food at the food court some of them were cold and coffee was not good for my experience..

Friends

10/10

Exceptional

11 Jun 2026

Ernesto

Muy buen servicio atención gastronomía y recreación no repetiría sin duda

Family_with_children

10/10

Exceptional

08 Jun 2026

Veronica

They are very friendly, and you have everything right there, the beach is beautiful, the food is extraordinary delicious, and they made me feel very special.

Family

10/10

Exceptional

04 Jun 2026

andrew richmond

Great stay good food, fun pool and beach areas to choose from. Lunch was great, the tacos by the beach were fantastic, the only tiny complaint is the room AC could have blown a touch cooler. Everything else was super awesome

Partner

4/10

Poor

21 May 2026

Dalia C

It was OK. Food was good overall and pool was nice and well maintained.
That said, hotels.com advertises $400 for use in the hotel and that was one of the main drivers for choosing this hotel vs others. Upon arrival it turns out it is 16 $25 coupons WHEN YOU SPEND $100. Coupons can't be used together so they are almost useless.
The breakfast got super crowded due to being 1 restaurant for the whole hotel. And they were very unflexible with dinner reservations.

Friends_and_family Family

8/10

Excellent

20 May 2026

Enrique

I would recommend the hotel a better strategy for the check-in and check-out. There is not too much organization about that and we didn’t have a good experience. People was just looking each other to see who was first. Ms. Maria made she can to organize us. Also the room we reserved with a king bed wasn’t available at our arrival. We had to stay in a doble the first night and they move us to a king size next day. The rest of our experience at the hotel was pretty much very good. Food at the restaurants very good. Waiter Mr. Juan Carlos at the Stake-house restaurant was very helpful, thank you. Waiters Mr. Gustavo and Mr. David very good at “El Nopal” restaurant. Basically all the amenities were really good. Thank you.

Partner

10/10

Exceptional

16 May 2026

Kiana

Fantastic food and great service. Everyone greets you!

Family_with_children

10/10

Exceptional

10 May 2026

Joseph Frank

Had a wonderful time everything was great

Family

10/10

Exceptional

05 May 2026

maria fernanda

Muy recomendable! Regresaremos!!

10/10

Exceptional

05 May 2026

mark

Great property, great food, great staff. Would go back in a second

Partner

6/10

Pleasant

03 May 2026

Christopher

Ok resort not outstanding

6/10

Pleasant

01 May 2026

Deborah Laurine

This was our third visit to this property, and although we still enjoyed the location, the beautiful grounds, and found the staff very helpful and accommodating, the quality and quantity of entertainment at this hotel has declined and the rooms are not as well maintained. It was very noisy during our visit. The buffet dining areas were very loud, with heavy chairs scraping across the floors, crying children, and a lot of slamming hotel room doors. This resort will appeal to those travelling with children or hosting a wedding. For those looking for a quiet, relaxing stay, with quality entertainment, look elsewhere.

Partner

4/10

Poor

23 Apr 2026

Kristy

Food was not the greatest- not all the restaurants were open every night- entertainment was minimal- overall was not clean.

Friends

6/10

Pleasant

16 Apr 2026

Samantha

The overall resort was absolutely beautiful from the botanical plants to the pools. The activities and reception staff were very kind and helpful. The beach was great and well maintained as well.

The food was okay. My partner did end up with food poising and was very sick one of our days unfortunately. We also found that the room was not incredibly clean when we arrived. There were children’s stickers in the shower and the bathroom counter was quite dirty.

10/10

Exceptional

13 Apr 2026

Jonathan

Everything was wonderful! The best experience! Will come back again.

Family_with_children

4/10

Poor

13 Apr 2026

Irma

Lack of customer service, poor tasting food.

Family_with_children

10/10

Exceptional

12 Apr 2026

Cesar Ruiz

Best of the best

10/10

Exceptional

11 Apr 2026

Guy

The entertainment? Pool area, beach area, the food and people, thank you for a relaxing vacation. The spa was lovely.

10/10

Exceptional

05 Apr 2026

Kurt

Worth the drive. Good spot for families or couples.. didn't seem crowded at all for cdn spring break time. Gym was nice but too small.
Food was great and beach and pools we more that what ya need.
Workers were happy and nice to be around. They were happy as its something i pay attention to.
Good time 😊

8/10

Excellent

04 Apr 2026

Adrian

Clean rooms

10/10

Exceptional

31 Mar 2026

Vagram

Everything was very nice
Staff was wanderfull

Family

10/10

Exceptional

28 Mar 2026

Joan Helen

Beautiful big pools with great activities staff. Entertainment was fun, great food, especially the taco bar on the beach, French restaurant in the train car and the Mexican and Japanese restaurants. Main buffet was varied and excellent as well. Bar service on the beach, Beautiful marble in the main building. We loved our junipr suite with beach view - jad an outdoor seating area and two lounge chairs, and a 10 meter walk out to the beach! Onsite diveshop as well. Skip the Iberostar sales pitch.

Partner

10/10

Exceptional

27 Mar 2026

Alondra Alexa

Clean room

Friends

10/10

Exceptional

27 Mar 2026

MA DEL CARMEN TREJO

PISCINA MUY BIEN TODO
LA PLAYA HERMOSA, LOS SEÑORES QUE APOYAN CON LOS CAMASTROS DE 10.. EL SR CESAR Y SU JEFE MUY AMABLES. EN LA ORILLA DEL MAR, AYUDANDONOS

8/10

Excellent

27 Mar 2026

janelle

The only complaint I have about this place is the food. I felt like there was no seasoning on any of the food.. I felt like the desserts were all very bland. We literally went to get the food.

10/10

Exceptional

26 Mar 2026

Alfreda

Stayed here seven days with hubby, pros- friendly and helpful staff, clean rooms every day by housekeeping, free Wi-Fi, plenty of food and drinks, even at the pool area, spacious resort, and well kept grounds, fun, hibachi restaurant, no crowds and plenty of complementary lawn chairs and umbrellas on the beach. Cons- very far from the Boardwalk, about 55 minutes to boardwalk and airport, terrible steaks at LaBahia, no maps or orientation at check in, pricey shops ($12 for small bag of chocolate cashews), nothing walking distance outside resort.

Partner

10/10

Exceptional

25 Mar 2026

mike

Fantastic property, food, staff, room. We totally enjoyed our 2 day stay

Partner

10/10

Exceptional

24 Mar 2026

Gurpreet Singh

Buffet food was great!! Other restaurants didn't have that much of variety on the menu.

Family_with_children

10/10

Exceptional

21 Mar 2026

Troy

Loved our stay, room was very nice (just some very small things like a stain on one pillowcase etc), staff were excellent, food was very good (however the restaurants alternate days that they're open so it limits your daily options a tiny bit), tons of loungers available at the beach and pool, drinks were good, things to do were good/average for an all inclusive. We would definitely consider coming back. The app was awesome, it gave us updates when our room was clean and reminders for reservations etc.

8/10

Excellent

20 Mar 2026

Brick

It’s good

Family_with_children

8/10

Excellent

13 Mar 2026

Angie Medina

Great food, clean property, great staff. Could use a few more things to do

Family_with_children

8/10

Excellent

13 Mar 2026

Phillip

Wedding destination

Partner

6/10

Pleasant

12 Mar 2026

Yolanda

Food is tasteless,drinks and desserts are terrible

10/10

Exceptional

10 Mar 2026

Christina

Just got home. This place exceeded all my expectations and has become my favorite Mexico resort. Food was incredible, place was super clean, staff was very friendly. 10/10
(Oceanfront room, bathroom had a septic smell on check in, but we ran the shower a few minutes and continued to in the mornings and never had another issue!)

Friends

2/10

Poor

04 Mar 2026

Steve Vicki

The first question in this survey should be, did you stay at Iberostar Selection Playa Mita.

8/10

Excellent

01 Mar 2026

Malcolm

Location of resort is great - safe, walkable and swimmable beach. Quiet location, beautiful scenery.

Facilities are excellent and the layout of the resort makes for a relaxing experience.

Our room was very nice - although we did have a problem on check-in that we were given a 2 double bed room when we'd specifically requested a king bed room. This was corrected the next day and we moved rooms for the duration of the stay.

Partner

2/10

Poor

22 Feb 2026

SEONGMI

The soundproofing is poor, so it was extremely noisy.
The food was all disappointing.
The lunch options were very limited, and it was the first time I’ve ever left a place still feeling this hungry.

8/10

Excellent

22 Feb 2026

Annie

Everything was perfect

Family_with_children

6/10

Pleasant

19 Feb 2026

Terrance

Great place.

8/10

Excellent

18 Feb 2026

Heidi natasha

The place is very clean, service friendly and decent food. The location is very isolated and the resort cash is useless so just be aware of those things

Partner

2/10

Poor

15 Feb 2026

Russell

Old run down hotel, food bland, staff grumpy and the front desk made no effort to change money for tips. So staff did not get tipped much.

10/10

Exceptional

14 Feb 2026

Margaret Anne

The hotel is beautiful, with lots of places to sit and relax, lovely gardens and an excellent swimming pool. There were always pool chairs available and poolside service for drinks. The food in the buffet and at the a-la-cartes was excellent. You will never go hungry here, there is always something delicious to eat. The beach is well maintained and the attendant is quick to bring you a lounge chair, they could do with a few more umbrellas at the beach. The staff are friendly and professional.
Our favourite place was the sunset bar overlooking the ocean. The view is stunning at any time of day and especially just after the sun has set.
We will definitely be back to Iberostar Playa Mita.

Leisure Family

8/10

Excellent

12 Feb 2026

Marisol Padilla

Great experience and nice pools for adults and kids

Leisure Family

6/10

Pleasant

10 Feb 2026

Ian

Staff fantastic but resort a little tired. Not 5 stars anymore but more like 3.

6/10

Pleasant

08 Feb 2026

Angela

The bathtub drain did not close. The closet space for hangers was insufficient. The patio door was hard to open and close. The dehumidifier filter was filthy and was full of water. The door was hard to open and close. One of the safe’s was not operational.
Victor our concierge dumped us the minute we told him we would not attend the breakfast meeting.
We were not allowed to see our upgraded room before we purchased it. The picture we were shown for our upgraded room looked like it had an ocean view. Which it did not.
Beach chairs and umbrellas were scattered recklessly.
Entertainment was lacking.
But I understand that you get what you pay for…therefore my rating is average but we will not return.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Frances Lesley

Everything was terrific - clean room, amenities, restaurants, best of all the wonderful staff.

2/10

Poor

03 Feb 2026

Gayle

This hotel is in severe need of a renovation. My room on several occasions had no hot water, the mini fridge was not refilled and msid service was minimal. Maid literally picked up a used towel and rehung it! I left a geberoustip each day.

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Silvia

The rooms need improvement.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

PETER

The whole resort was amazing - in particular Tanya the barista in the 24 hour coffee cafe was just so wonderful.
A clean resort- delicious variety of food.

Leisure Family_with_children

8/10

Excellent

01 Feb 2026

Quinn

Clean, leaning towards upscale, friendly but not overly helpful staff, decent food.

Leisure Family

10/10

Exceptional

01 Feb 2026

Siddharth

Room was great (beachfront), food was also really. Highly recommend the tacos in the snack bar along the beach (floor -1)

Leisure Family_with_children

10/10

Exceptional

30 Jan 2026

Kurtis

Very friendly staff. Well kept rooms

Leisure Family_with_children

8/10

Excellent

30 Jan 2026

Jacqueline Nicole

Room was good. Robes were a nice touch
Staff nice
The drinks were sub par. Not sure what the house alcohol is but floor cleaner would taste better.
Pool was dated and a little cold
Food was a great selection but buffet items were cold.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Yaffa

Amazing hotel and the staff are incredible
The food is very delicious and fresh
We had an ocean view room and we enjoyed to watch the whales from our balcony everyday.
The show at the hotel and they have activities every day all day
In total we enjoyed very much

10/10

Exceptional

18 Jan 2026

HIPOLITO

Si

8/10

Excellent

16 Jan 2026

Seth

The food was good, the rooms were clean, the pool area was well maintained, the landscaping was nice. Access to the beach was good.

Leisure Family

4/10

Poor

13 Jan 2026

KIMBERLEY

Check in took forever. The front desk staff have to walk to the back behind closed doors to ask the manager everything. I booked well in advance. I requested adjoining rooms; 1 room with 2 beds, 1 room with 1 King. I confirmed my request before arrival. Upon checking in (8pm so they gave my correct rooms away earlier in the day), I was assigned 2 rooms with 2 beds/room and they were not adjoining or even on the same floor. We were moved to the correct rooms the next day for a charge of $500 USD/room. I was told the new rooms would be ready by 3pm, they were not. The a/c did not work in 1 room all week despite many calls & maintenance visits. The safe did not work in the other room for a few days before it was repaired. I will not be returning.

Leisure Family

8/10

Excellent

13 Jan 2026

Carmen

Very clean, beautiful property. Not much to do in the immediate area, not walkable iff the resort. Beach is lovely and long, waves were strong. Food in the buffets was good.

Leisure Family

8/10

Excellent

11 Jan 2026

Lisa

The beach was wonderful, we saw Humpback Whales in the distance while having a drink at the Sunset Bar. The resort is well laid out and easy to get around. The 2 buffet areas provided great choice and decent food for breakfast, lunch, and dinner. The restraunts were OK. The beds were very comfortable and the room clean. The coffe shop was great for a pastry and afternoon caffeine pick me up. The pool area was safe and accessible ,lots of beds, games, and the kids club looked fabulous if we had littles. Negatives-my opinion not 5 star, a little rough around the edges, service was disappointing staff seemed overworked and not very friendly, drink service was slow and unenthusiastic. Overall good value for money, not disappointed, take sunscreen as it's $40 at the onsite store. Whale watch and boogie board hire are worth the money. Uber is affordable and easy for transfers from airport to hotel.

Leisure Family

4/10

Poor

11 Jan 2026

Edgar

This hotel has potential. It is decent for the price but food is not very good. They try to be “high class” without the high class services. All in all good bang for buck. Good location. But can be better.

10/10

Exceptional

08 Jan 2026

Lynette

Amazing, 1000000% recommend

Leisure Partner

10/10

Exceptional

02 Jan 2026

David Ricardo

Satff, food , drinks and the beach were perfect. I'll definetly come back.

Leisure Family

8/10

Excellent

30 Dec 2025

Preetam

One of the very good resorts with excellent rooms, very nice staff, excellent facilities. Good drinks and food. They could add a bit more vegetarian meal options and some better evening entertainments. This will be my goto place.

Leisure Family

6/10

Pleasant

29 Dec 2025

Xavier

The resort grounds are attractive and well laid out, with a nice blend of tropical and modern design. The lobby and patio overlooking the beach are standouts, and the pools are clean and well maintained, though fairly standard. The beach is decent with strong waves, and there are frequent vendors, which may be a drawback for some guests.

Service was generally okay, though interactions often felt sales-oriented, particularly with concierge staff. Front desk service was fine, and housekeeping was consistent with daily cleaning, though attention to detail varied. Bar and restaurant service was adequate but not especially memorable, and dining reservations felt somewhat rigid.

Food was the main area of disappointment. While there was a wide selection typical of an all-inclusive resort, overall quality and seasoning were inconsistent, and many items felt underwhelming. This limited our dining choices more than expected during the stay.

Activities were available but limited. Daytime pool activities and a small rotation of games were offered, while evening entertainment was minimal and lightly attended.

Overall, the resort offers pleasant surroundings and a standard all-inclusive experience, but food quality, activities, and service consistency may fall short of expectations depending on what you prioritize.

Leisure Partner

8/10

Excellent

27 Dec 2025

Michelle

All the staff - entertainment and wait staff are wonderful. Call out to Marco Polo and angel. The grounds of the resort are pristine and well maintained and the pool is beautiful.

The rooms, especially the bathroom need updating / refreshing. Tons of marks or mold on the bathroom walls, leaking faucet and broken hairdryer I dealt with. The zero water pressure shower was a pain. I expect more given the current resort rating. The standard of the rooms and amenities has definitely slipped since pre COVID but overall it’s a great property.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2025

Heather

Kehli the front desk supervisor is super kind and helpful. The grounds are immaculate. The food options are endless, abundant and delicious. The decorations for Xmas and friendly super courteous was an added bonus. The beach is big enough for all guests with enough chairs and umbrellas. It has all the big resort amenities without feeling like you have to walk many kms a day to take advantage of them. Top tier place and would highly recommend!!

Leisure Friends

6/10

Pleasant

24 Dec 2025

Enayat

It was Ok

10/10

Exceptional

23 Dec 2025

Faraz

Excellent staff, food was great. Relaxing experience.

Friends_and_family Family

4/10

Poor

19 Dec 2025

Monica

We did not have air conditioning for three days. They always kept saying it was going to be fixed that day. It never was. They should’ve told us the truth from the start.

We never had the correct hand rowels.
No waiters/waitresses at the pool until Friday.

The food was good not great. Service in the restaurants were excellent.

Estrella Cisneros from the lounge inside was excellent service!! And Lolita waitress in the buffet area excellent service!!

Leisure Friends

10/10

Exceptional

18 Dec 2025

Dayanara

Clean room, nice and attentive staff.

8/10

Excellent

17 Dec 2025

Lorie

We have stayed here many times 7 or 8 times and the service is always outstanding. Mayra in the lobby bar is the most hard working waitress and always has a smile. Lolita and Isabela were wonderful servers at mealtime. Estephanie the chef created wonderful dishes that were yummy! Marco did an excellent job teaching dance classes and having fun interacting with guests. Pedro and Hector are our favorite bar tenders in the lobby bar, best drinks ever. The entertainers in the lobby bar were very good.

Now for the improvement needs, the hotel is ready for a refresh, the pool is in desperate need, missing tiles, mold, light fixtures loose. Rooms are getting a little dated but the bed was comfortable. The air conditioning was out for three days which was tough. Minor fixes like replace torn curtains and lamp shades will help make a better impression.

Leisure Family

10/10

Exceptional

14 Dec 2025

Olga

Yes

10/10

Exceptional

12 Dec 2025

Robin

I love this resort! This was my second time. The food is amazing, the resort is SPOTLESS. You always see staff constantly cleaning. Everyone is very friendly, professional. My kids love the kids club too. 10 stars for me.

Leisure Family_with_children

8/10

Excellent

12 Dec 2025

Fariba

The hotel offered many activities all day for different ages.

Leisure Friends

6/10

Pleasant

09 Dec 2025

Gabrielle C.T.

The views around the resort are absolutely beautiful, and many of the staff are quite lovely. Sadly I did get food poisoning one night at the buffet early in our trip, but it was great afterwards! Do note that if you’re a big steak lover, you’ll only enjoy the steaks here if you like very well-done. My husband however had a less pleasant experience on our last day as we were enjoying the cabanas around the pool (are lovely and have privacy curtains). While swimming in the smaller, lower level pool, he sliced the bottom of his foot on the broken and jagged tiles on the bottom of the pool. While the staff were quick to help us and provide him with basic first aid, this did end up resulting in some nerve damage on the pad of his foot. It also really highlighted for us just how bad the tiles in the pools are, which resulted in us taking a harder look at everything. There was a tiny bit of mold in the room bathroom near the shower, which honestly is expected travelling to an incredibly humid country during summer; much of the support walls around the resort are starting to crack and erode, as well as we found a big cockroach on one of the main interior paths (only one was seen which I count as a win). Did we enjoy our stay? Of course! What’s not to love about hot weather, few tourists (we went in August), and beautiful views. Would we stay at this resort again? No we would not. For a few extra bucks we would’ve been happier staying elsewhere, but that’s also just our opinions!

Leisure Partner

8/10

Excellent

05 Dec 2025

Viktar

Everything was great! We really enjoyed our stay: food, amenities, but what really stood out was the staff! Everyone (almost) was super friendly and helpful. Especially we want to say huge THANK YOU to: Vero, Angel, and Mario. We wish we get more personal touch and willing to help from Eduardo while we were going through the room upgrade process. Unfortunately, we had to contact our tour agent to help us to make it happen. Other than that, our stay was just perfect! We will be back for sure!

Leisure Family_with_children

10/10

Exceptional

04 Dec 2025

Licia

Excellent customer service and the food was great.

Leisure Family

6/10

Pleasant

03 Dec 2025

Emily Daniela

Everything was average - the food, service and rooms. The building is clearly very old and in dire need ofu

10/10

Exceptional

01 Dec 2025

Biljana

Very clean, spotless

Leisure Family

10/10

Exceptional

01 Dec 2025

Elida

Everything was perfect!

10/10

Exceptional

29 Nov 2025

Robyn

Clean rooms, friendly staff and good food

Leisure Friends

6/10

Pleasant

28 Nov 2025

Suzanne Nicole

Staff was very friendly and helpful and the resort itself is beautiful. The food - absolutely terrible by day four I was so tired of being served pretty but flavorless slop I just stopped eating. Even beyond the buffet the Hibachi and steakhouse were terrible as well. Room service was even worse and you can't get any kind of beverage through room service ( coffee would have been very helpful. There were roaches in my room not totally infested but I saw at least 5 \" breeder roaches \" the kind that love to go home with you. The cleanliness of the room in general wasn't great. Even after housekeeping finished cleaning each day you could still see and feel the dirt on the floor. I had to throw away all of my socks because they were all black on the bottom from walking around my hotel room.

Leisure Partner

8/10

Excellent

27 Nov 2025

Stacey

Staff was friendly. For an all inclusive the food in buffets was really good and quite a lot of healthy options. I recommend the Japanese restaurant- the food was great and the chef was entertaining. This is a great resort for those with allergies or celiacs! When we checked in the staff asked about food allergies and at all restaurants they did as well. Im celiac and I had no reactions! This is a great resort for families with young kids as the children’s section and kids club!

Leisure Partner

10/10

Exceptional

18 Nov 2025

Christopher

It was nice

10/10

Exceptional

16 Nov 2025

Joanne

We had a small view of the ocean but it was nice having fresh air and being able to go outside to dry our bathing suits.

Partner

10/10

Exceptional

14 Nov 2025

Ucha

Amazing staff, clean, many activities, food was as expected

6/10

Pleasant

13 Nov 2025

Jim

The room was not worth the upgrade. Very worn down didnt give us a king bed so we had to sleep seperate and the bathroom was very grungy. On the other hand service was excelletn food was decent and the pool and ocean are exceptional.

8/10

Excellent

11 Nov 2025

Ute

The staff was wonderful. There was plenty to do and we were lucky enough to be part of a turtle release. There was always plenty to do, each night had a different theme at the buffet.

Leisure Family_with_children

6/10

Pleasant

05 Nov 2025

Balamaruthan

Chromecast in our room didnt work, they sent people two days in a row and couldn't get it working. Complained third day and they wanted to send someone to \"verify\". Juan was very nice and helped out with everything, he even arranged the shuttle back to airport. Andres was also very nice

10/10

Exceptional

04 Nov 2025

Audelio

The sunset view was a nice room

Leisure Partner

8/10

Excellent

30 Oct 2025

Carlos

Courteous staff, good facilities, beach is good when sea is not rough

Leisure Family

8/10

Excellent

16 Oct 2025

Julie

We loved our stay with young kids, the best part about this resort is the staff! So attentive and kind and handled any request we had. The kids pool are was amazing and food was the best we have had at an all inclusive. The rooms definitely beed to be upgraded but everything was clean and a/c worked. Overall a great stay!

Leisure Family_with_children

10/10

Exceptional

26 Sep 2025

Araceli Aguilar De

It was a wonderful great relaxing vacation

Partner