Name: W Punta De Mita
Address: Kilometro 8.5 Carretera a Punta de Mita, Punta De Mita, 63734, MX

4/10

Poor

11 Jul 2026

Elisa

Muyyyy deteriorado

10/10

Exceptional

03 Jul 2026

Guillermo

Beautiful beach and facilities
Room was nice and breakfast was good

Friends

10/10

Exceptional

25 Jun 2026

David

Looove everything!! Extremely clean , great customer service! Amazing place!! Definitely going back again!! Thank you W hotel

Family_with_children

10/10

Exceptional

20 Jun 2026

Elisa

Room was clean, staff were very friendly and helpful, breakfast was amazing, pool is incredible. Excellent overall.

Family_with_children

6/10

Pleasant

26 Apr 2026

Angelica

Beds in the beach were old and uncomfortable

8/10

Excellent

20 Apr 2026

Peter

The hotel is beautiful and located on a perfect beachfront. The lead up is a 'no-eggs-allowed' cobblestone drive.

Room: We booked a ground level beachfront with a yard, plunge pool, deck chairs umbrella, fire pit with seating with access to the adult pool and beach. Room was large and clean, but not ready for our party. More later. The shower/bathtub is fully enclosed and has floor to ceiling glass facing outside, with a remote controlled privacy blind, and same (with door) on the inside. This does not offer privacy on the inside but families may not care. Plunge pool was fun for a day, but not fun alone (sulk). Toilet is separate and door closes fully.

Food: The 3 restaurants had decent (if pricey) food and the gem of the three was the Spice Market (try the samosas and catch of the day). While the food was good, for the cost, only Spice Market was worth it and it would have been cheaper to rent a car and drive to town (Bucerias, Sayulitas, Puerto Vallarta) to eat.

Staff: Hotel staff were wonderful and helpful without being obsequious. Always the highlight of a stay for me.

Back to room: We booked a month in advance for a party of three. Two adults, one child. We get to our room and no sleeping arrangements had been made for our child. It took over 90 minutes to sort out, with the staff on duty telling us we would have to pay extra for a bed... When we were in the room... After check-in... With a one month lead time.
It was sorted out eventually.

10/10

Exceptional

16 Apr 2026

Niloo

The best part about the W is the amazing sandy beach with gentle waves and the friendly staff. The rooms are nice but nothing special. The food was better than I expected! A great breakfast was included. I would go back. A great value for the price!

10/10

Exceptional

16 Apr 2026

Carlos

Beautiful beach. Good food. Nice pool

2/10

Poor

19 Mar 2026

Mehrdad

Pool was nice. Ocean View Rooms were not nice and not worthy of price. My Expedia reservation did not include breakfast and I was not aware of this! I was forced to pay $30. Per day for coffee and pastry ! A rip off

Friends

10/10

Exceptional

16 Feb 2026

clayton

The place was amazing and the food was great!

8/10

Excellent

15 Feb 2026

Stacey

Service was outstanding. Setting is unique, part jungle part beach. Beach is beautiful, the sand is soft. Waves are calm. Saw whales! Great for kids and walking. Pools great.
Resort food is expensive, cocktails are $20.
Room is nice, although bathroom is not very well lit. Loved the double sinks.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2026

charlotte

We stayed in an ocean front suite and it was awesome.
Try the matcha fish tostada, its incredible. Dinner at rubra is a cant miss, and we loved the spa. We also saw whales breaching every day-- just siting on the beach watching! Loved it here

Partner

10/10

Exceptional

09 Feb 2026

Daniel

Room was great and the staff was friendly

Partner

6/10

Pleasant

17 Jan 2026

Sue

The all inclusive package was not communicated well at all. Once we signed up for it (at the cost of $3000 extra for the week), we found out we had to order off very limited menus and weren’t able to enjoy all they offered. Also the most expensive restaurant was not included in the all inclusive package. We were asked before we got there if we were celebrating an occasion. I replied that it was our first anniversary on 1/15. I never heard back and asked the concierge when we arrived if they would help us celebrate. She assured me there would be a bottle of champagne in our room on 1/15. There was not. We enjoyed many aspects of the hotel but the lack of transparency will deter us for ever coming back.

Leisure Partner

4/10

Poor

12 Jan 2026

ROBERTO

The hotel feels like it wasnt finished yet. They charge premium prices but the facilities and the kitchen are well below a 3 star hotel. Specially the rooms. The only advantage is the bathtub

Leisure Partner

10/10

Exceptional

10 Jan 2026

Thomas

The staff was incredible.

8/10

Excellent

02 Jan 2026

marc

Breakfast charges for buffet very high for a family of 4 and especially if one does not eat much but still wants a few options. Waiters also not very attentive to what was consumed and often charging for the highest price option.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

aaron

Great hotel and beautiful beach. Our two complaints are the restroom had zero privacy and no door which is not idea for families with teenagers. The other complaint was the New Year’s celebration. The buffet and entertainment was $450 usd and up per person. Hardly worth the cost so we skipped and there wasn’t much available that night at the hotel. They did a good job closing all restaurants and being very vague on email prior to the trip on alternative options so we didn’t have any options other than pool food. The lobby bar had a couple of food options but they needed and wanted you to spend $1,800 for a family of 4 to attend the New Year’s party. They are not the only hotel that does this. We learned our lesson.

Leisure Family

10/10

Exceptional

31 Dec 2025

RASA

Love it!!!

Leisure Family

10/10

Exceptional

22 Dec 2025

Hubert

Great place and service :)

10/10

Exceptional

03 Dec 2025

Frederic

Wonderful place.

Business_and_leisure Family

10/10

Exceptional

25 Nov 2025

Eduardo

Great Food. Amazing location!

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

WILLIAM

Ocean view rooms are not truly ocean view.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Isabel

Nice place to stay, staff very friendly! Great pool!

Leisure Family

10/10

Exceptional

14 Oct 2025

Jaime

W hotel

Room was clean just not enough drawers to put out clothes

Partner

10/10

Exceptional

07 Oct 2025

Rebecca

Clean room friendly staff

Partner

10/10

Exceptional

05 Oct 2025

karen

Friendly staff. Good food and drink options. Excellent variety of gluten free food options with knowledgeable staff on allergy requirements. Rooms are a little funky with limited bathroom privacy. Double room had limited storage but king room had plenty of space for stuff. Beds were comfy. Property is spread out but they do offer golf cart shuttle.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2025

Michael

excellent

Leisure Partner

10/10

Exceptional

18 Sep 2025

Sigrid

Wonderful W Hotel

upgrade was all worth it, gorgeous specious room, close to beach and beach club.

Partner

10/10

Exceptional

16 Sep 2025

Ma. Yolanda Chavez

Nos encantó el lugar, la atención y servicio! Quedamos encantadas con W Punta de Mita. Nos encantaría regresar pronto!

Leisure Family

10/10

Exceptional

15 Sep 2025

Jose

A good place to pass a perfect time

Leisure Partner

2/10

Poor

07 Sep 2025

Enrique

Definitely not worth it!

Leisure Friends

10/10

Exceptional

13 Aug 2025

Selicia

On a scale of 1-10 I wish I could give the W a better than 10! This resort is top tier. The view is beautiful. The beach the property sits on has soft sand, the waves are huge and guest enjoy surfing. The grounds are well manicured and constantly attended to, to ensure optimal comfort for guests. Our room had an amazing layout, with a private plunge pool on the rooftop. The decor in the room was amazing, the detail made it feel like home. The bed was soft, almost making it hard to get out of daily - are the blankets weighted? Probably! The automatic shades make the view from room beautiful without having to get out of bed! The dual shower heads and the outdoor bath tub made relaxation a priority, almost a spa feel! The staff greet you every time you cross paths. Everyone is so friendly and attentive. I wished we could have checked in a little earlier but understand why we couldn’t - other than that, I have no complaints. The hotel did accommodate a late check out so that made up for it tremendously! The food was not bad, very much upscale dining except the breakfast buffet. We enjoyed the French toast and the omelette station daily. We tried 2 dinner restaurants - Spice Market (Jose was great, attentive and a pleasure to see twice) ribeye was great - & Venazu - pizza was to die for, wood fired and fresh deliciousness. Overall we had a positive experience and wish we could have stayed longer!

Leisure Partner

10/10

Exceptional

01 Aug 2025

federico

The transportation options to and from the hotel are extremely unreasonably high in cost

10/10

Exceptional

26 Jul 2025

C

Jungle room fun

Loved the W Hotel it was so relaxing , the people who work there are super friendly amd knowledgeable about the area . Breakfast was so good and lots of options !

10/10

Exceptional

19 Jul 2025

Dante

Antonio attended us a few days and he certainly made our stay 100x brtt

Leisure Partner

10/10

Exceptional

16 Jul 2025

Diego

Loved this property, we would definitely stay again.

One thing to note, the food is extremely overpriced and mediocre.

There is one restaurant in the property that was extraordinary and although very expensive worth every penny, it is called Rubra and it is one of the best meals I’ve had in Mexico.

8/10

Excellent

16 Jul 2025

Adriana

It was a beautiful property with great food as well as the location. However some things such as towels are a bit old and furniture looks like it needs replacement.

10/10

Exceptional

05 Jul 2025

Garbine Margarita

Bohemian luxury!
We picked the jungle room and loved it; truly felt immersed in vegetation and secluded. Every walk felt like an excursion. The beach was beautiful with huge waves but low tide; we had our 8 year old and never felt unsafe swimming in the ocean. The food was amazing, every bite in every restaurant; great drinks mixed with real fresh fruit juice. There aren’t any activities at night, but we didn’t feel the need to seek any other option; this is a place to relax and enjoy nature and peace. We will be back!

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Maria

This place is amazing. Beautiful facilities, comfortable rooms, and an amazing beach access. The hotel was built in the middle of the jungle making your stay a very pleasant and unique experience. Loved our experience at Punta Mita. My only recommendation would be to rent a car to go explore the nearby towns and avoid the expensive taxi rides.

Leisure Family

10/10

Exceptional

24 Jun 2025

JAMES

Unbelievable stay the W Punta Mita! Such a wonderful experience. The resort is beautiful, food incredible and the staff are just fantastic. Highly recommend and we look forward to returning!

Leisure Partner

10/10

Exceptional

24 May 2025

Brennan

Loved the lush landscape. Food was really good. Cocktails tend to be very limey and sour. Could have been sweeter. Staff was excellent.

Leisure

10/10

Exceptional

22 May 2025

Carlos

Highly recommend the W Punta Mita for a relaxed vacation. The property is beautiful and the staff is incredible. Great restaurant options and poolside service.

Leisure Partner

10/10

Exceptional

16 May 2025

Tahiz

Amazing property, great food, and outstanding hospitality

Leisure Partner

10/10

Exceptional

30 Apr 2025

Ninel

Work on quality of food in your restaurant. The only great restaurant on property is Rubra.

Leisure Partner

10/10

Exceptional

29 Apr 2025

John

Great Property!

Fantastic stay at the W! The attention to detail at every turn is impeccable. Super friendly staff and extremely clean. We highly recommend it.

Partner

10/10

Exceptional

23 Apr 2025

Emerson

Oh my goodness, where do I even begin to describe the absolute magic of my recent stay at the W Punta de Mita? From the moment I arrived until the heartbreaking moment I had to leave, every single aspect of this hotel was pure perfection, easily earning a dazzling five stars and then some!
Let's talk about the staff first, because they truly are the heart and soul of this incredible place. Every single person I encountered, from the warm smiles at check-in to the attentive servers by the pool, exuded genuine hospitality. They anticipated my needs before I even voiced them, offering helpful suggestions, remembering my name, and always going above and beyond to ensure my comfort. Their passion for the hotel and for providing an exceptional experience was palpable and truly made me feel like a valued guest.
Then there's the location... simply breathtaking. Nestled on a stunning stretch of the Riviera Nayarit coastline, the W Punta de Mita offers unparalleled views of the sparkling Pacific Ocean. The lush, vibrant surroundings create an atmosphere of serene tranquility, while the proximity to the charming town of Sayulita offers a taste of authentic Mexican culture just a short drive away. Whether I was lounging by the infinity pool, strolling along the pristine beach, or enjoying a cocktail as the sun dipped below the horizon, the scenery was consistently awe-inspiring.
And the food? Prepare your taste buds for a culinary journey! Every meal was an explosion!! I could keep going

Leisure Family

8/10

Excellent

20 Apr 2025

alfredo

Decepcionado

El servicio de limpieza en la habitaciones muy malo, no dejaban toallas de mano nuevas, la sucias se las llevaban y no dejaban nuevas. El último día ya no teníamos ninguna.

Todos los días tuve que llamar para que hicieran limpieza de mi habitación porque era súper tarde y no la habían hecho.

Tampoco te dejan más barras de jabón, al final ya no tenia jabón.

Cuando me iba del hotel llame durante 20 minutos por teléfono para pedir un carrito para que me ayudara con mis maletas y nunca me respondieron. Tuve que llevarme mis maletas caminando al lobby.

Partner

10/10

Exceptional

18 Apr 2025

Mohsin

Best location in the entire pv punta mita area

Leisure Friends

8/10

Excellent

04 Apr 2025

Talha

It was a really boutique property. The rooms are clean and spacious. However, the check-in experience was not as exclusive as we anticipated. Howeve,r the front desk staff was responsive and helpful. The breakfast was good with an open buffet but I cannot say the same for the lunch and dinner of the main restaurant. The menu was very standard Mexican. However fortunately they had a great restaurant called Spice Market which we ate 3 times. It's Asian Fusion but a really good alternative if you get bored eating Tacos. The other thing is that it's not a very kids-oriented hotel. There are not many animations or activities, and there is no kids' center for children. But my kids did fine anyway.

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Lauren

We come h

10/10

Exceptional

26 Mar 2025

Katherine

Staff is top notch an property is really grwat. Laid back vibe with cool architecture. Great beac. Yes !

Leisure Partner

10/10

Exceptional

14 Feb 2025

Holly Beth

10/10 Perfecto! The resort itself is exquisite—the pools, beach, room, restaurants, bars but what made our week so amazing was the staff. Every single resort employee we encountered was authentically warm, kind and provided superb service. I would definitely return to the W Punta Mita.

Business_and_leisure Family

10/10

Exceptional

03 Feb 2025

alejandro isaac fragozo

Excelente viaje

Leisure Family

8/10

Excellent

05 Jan 2025

Bryan

Interesting property. Very rocky beach so definitely not for little ones. Also, extremely remote and isolated. Good opportunity for couples R&R, not excursions. The waves are robust and sound wonderful all day/night. You can really only see the water from the very front units. The food was great, as well as the extraordinary staff. Amazing service!

Leisure Partner

10/10

Exceptional

10 Dec 2024

Peter

Quiet

8/10

Excellent

14 Nov 2024

Melvi

Few options for dining

Leisure Partner

10/10

Exceptional

15 Oct 2024

Inez

Gorgeous property! Staff is amazing. Restaurants were fabulous. Cant wait to go back!!

Leisure Family

8/10

Excellent

19 Sep 2024

Dwayne

A little dated, but amazing staff and an enjoyable stay

Leisure Partner

2/10

Poor

18 Aug 2024

eutiquio

incidente en alberca, falta de mantenimiento....

Tuve un percance en la alberca, se rompió una rejilla y me lesione la pierna. El servicio medico es precario para hacer evaluaciones mas profundas o garantizar que pueda uno estar de manera adecuada. De manera de cortesía me ofrecieron un par de pizzas por el percance. En 1.5 días no pude disfrutar las amenidades del hotel por el incidente, lo menos que pudieron hacer es un descuento o retribución; en ningún momento tuve el acercamiento del gerente para ver tal situación. En recepción externe mi sentir y me comentaron que no podían hacer nada al respecto. Es mi segunda visita y debo comentarles que en 5 años el hotel luce igual, se nota que no dan mantenimiento a zonas de riesgo, además que los meseros son muy lentos en el servicio respecto a la primera vez que me hospede ahí. La comida es muy buena y la atención para los niños estupenda.

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Alberto

Amazing view

Leisure Partner

10/10

Exceptional

25 Jul 2024

Carlos

Un gran lugar

10/10

Exceptional

17 Jul 2024

Claudia

Everything about this property is great. A lot of the natural jungle was left intact so makes the rooms feel secluded and private. All the food was amazing and have multiple dining options and the service was above and beyond.

Leisure Family

10/10

Exceptional

23 Jun 2024

Robert

Incredible hotel we will definitely be coming back!

Leisure Partner

10/10

Exceptional

17 Jun 2024

Diego

Amazing service, super quality food, super friendly staff

Leisure Family

6/10

Pleasant

07 Jun 2024

Claudia

Room description states queen beds when in reality there full beds . Outlets in restroom did not function . My room had plunge pool had already asked to get extra towels every time housekeeping was there and did not get . Food and drinks are good but over prized . Had asked for late check out on day 1 was told they would contact me day prior to check out , had to call them on day of check out since never received call,was told after 1 pm cost of late check out was $100 . During check out was charged $162 for late check out was also charged for meals that were not ours as well as transportation .

Friends_and_family Family

10/10

Exceptional

06 Jun 2024

Arturo Schwarzbeck

Nice

Leisure

10/10

Exceptional

22 May 2024

Verified traveler

Great place to relax

Leisure Self

10/10

Exceptional

21 May 2024

Benjamin

Great Service

Partner

10/10

Exceptional

20 May 2024

Verified traveler

Excellent

Partner

10/10

Exceptional

11 May 2024

Andres

Everything was great

Leisure Partner

10/10

Exceptional

08 May 2024

matt

Our third time at the W and the staff members were even more gracious than we remembered. It's always the small things make hotel stays memorable.

The concierge, Aide, stayed beyond her shift to get our boating expedition details squared away and when we were at the pool the staff brought unexpected desserts to our teenage girls.

Leisure

10/10

Exceptional

23 Apr 2024

Brian

Absolutely perfection in every way.

4/10

Poor

11 Apr 2024

carolyn

the little things were not good. Pool tiles falling of the side of the pool. The roof in our bathroom was leaking and flooded the floor. We will never use Expedia again.

Leisure Family

8/10

Excellent

09 Apr 2024

Ana Ferrer Del

The beach is Amaizing. The staff is super helpful.

Leisure Partner

6/10

Pleasant

01 Apr 2024

cameron

Rooms were very very dark.

10/10

Exceptional

30 Mar 2024

Verified traveler

Great place to have a relaxing week

Leisure Family

10/10

Exceptional

29 Mar 2024

Verified traveler

Peaceful place to stay with some great choices to eat

Leisure Family

10/10

Exceptional

24 Mar 2024

cherif

An amazing time at the W. The hotel is beautiful the beach is amazing. The best sunsets you will ever see. The hotel is great. Very clean very comfortable. The staff is amazing. Great service from the front desk to the servers.

Leisure Partner

10/10

Exceptional

01 Mar 2024

Maurizio

Great place

Family

10/10

Exceptional

15 Feb 2024

Bianca

Outstanding

Leisure Family_with_children

2/10

Poor

12 Feb 2024

Maria

ATMs did not work, overpriced taxi service, make sure if you can, use Uber to go to salyulita and punta de mita towns. Uber was only $15 as opposed to the $155 taxi provided by the hotel. Otherwise the grounds were pretty. Lots of food options at the bar and beautiful views.

Leisure Friends

10/10

Exceptional

10 Feb 2024

Alan

Lovely location and really enjoyed the pools.

The staff were friendly and helpful and the room was very comfortable.

Highly recommend.

Leisure Partner

4/10

Poor

09 Feb 2024

Verified traveler

Rave music everywhere

The location is great and the property is beautiful but the food, rooms and service did not match the price. There is heavy bass music blaring truly everywhere…the rooms, restaurants, pool, beach. Additionally the jungle view rooms feel like dark concrete bunkers as they are partially subterranean with patios that are against a dirt mound.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2024

Jose

One word…. AMAZING!

Leisure Partner

10/10

Exceptional

05 Jan 2024

Kelly

Hustle to make everything and everyone happy over the holiday season. We have been coming here for easily 7 years. They make it a home away from home.

Leisure Family

8/10

Excellent

05 Jan 2024

Ann

Beautiful and vibrant design. Very comfortable rooms. Looks and beach are nice (very rough when we were there though) restaurants leave quite a bit to be desired though. Service can be slow spa is all works beautiful. Rooms and meals/drinks/spa treatments seemed expensive for quality but very nice stay. Get a car if you want to go off property. Great for a few days. Wouldn't want up spend more than a week.

Leisure Family

10/10

Exceptional

04 Jan 2024

NELSON

Perfect location for surfers.

Leisure Family

10/10

Exceptional

22 Dec 2023

Jenny

Nice place but not great over 2 days. Needs better pool music and energy. Great fit for a low key resort. Not very family or kid friendly since it was so quiet. Long walks to get anywhere. Cool vibe but missing the luxory feeling.

Leisure Family_with_children

10/10

Exceptional

04 Nov 2023

Antar

Nice!

Leisure Partner

10/10

Exceptional

22 Jul 2023

Catalina

Loved my stay!!! Fabulous hotel and incredible service!!

Leisure Family

10/10

Exceptional

02 Jul 2023

Golareh

exquisite in every way

Leisure Self

8/10

Excellent

20 Jun 2023

Cristina

Setting is excellent, not too big and not too small. Has most amenities one would need. Service staff was exceptional and met our personal needs. Dining options are scrumptious! Seafood was very fresh and flavorful!

Leisure Partner

10/10

Exceptional

08 Jun 2023

Michael

Lovely

10/10

Exceptional

27 May 2023

James

We had the lagoon view villa room with a large sliding door and view of the lagoon. The room was larger than a standard hotel room. Nespresso maker always a plus. Rain shower and large bathtub. Staff were very accommodating. 2 restaurants on site and one beach bar with appetizers. Property is easily walkable to the lobby and pool. On site activities for scuba, kayak, and surfing. Taxi on site, will charge to your room. ATM in activity lounge.

Leisure Partner

10/10

Exceptional

09 May 2023

Leonel

Incredible experience… definitely booking again
!!!

6/10

Pleasant

01 May 2023

Pouya

The hotel is great, but a little petite in general, just a couple of dinning options, almost no entertainment at all, and it’s far from everywhere. Also they had the room but refused to upgrade us which is fair but not very hospitable and unlike what other hotels in this category always do. But overall it was a nice stay for us.

Leisure Partner

8/10

Excellent

28 Mar 2023

Lauren

Our stay in punta mita was fabulous! We will be back.

8/10

Excellent

26 Feb 2023

Anthony

beautiful area right on beach, nicely appointed rooms.
Only negative is quality of some of the food is fair, would expect better for $900 a day.
also quality of electronic music at the poolside is terrible, gave us a headache.

Leisure Partner

8/10

Excellent

09 Jan 2023

Saba Torabian

This is truly one of the most beautiful properties I have ever stayed at. It’s truly gorgeous and this comes from a world traveler person who has traveled to over 40 countries and always stays in the top notch hotels. So this property is very beautiful and well maintained. Staff are very helpful and welcoming. The reason for 4 rating instead of 5 is that everything costs way too expensive in this hotel. The smallest thing would cost double even triple the actual price. If you go to this hotel, simply enjoy the property and the amenities by closing your eyes to the bills and simply pay them. If money is no issue, you are not going to regret staying there.

Leisure Partner