Name: Riu Flamingos - All Inclusive
Address: Av.de los Cocoteros, sn-Lote K, Nuevo Vallarta, Puerto Vallarta, 63732, MX

Riu Flamingos - All Inclusive

Puerto Vallarta · Mexico

Av.de los Cocoteros, sn-Lote K, Nuevo VallartaView location

100 reviews shown

2/10

Poor

31 Jul 2026

Victor M

I have the worst room in the whole property.

4/10

Poor

31 Jul 2026

Cesar Stiven

2/10

Poor

31 Jul 2026

Gabriela

Yo reserve para que descansarán 4 personas en la elección de habitación la descripción decía dos camas quin y un sofá cama y solo me dieron una cama king y un sofá cama individual si tiene tanta gente es ilógico que estés haciendo fila para los restaurantes bajo el rrayo de sol muy decepcionada

10/10

Exceptional

29 Jul 2026

Carlos

Great experience

10/10

Exceptional

27 Jul 2026

Alejandra

Overall good stay always something to do enjoyed every day there

10/10

Exceptional

27 Jul 2026

Marlen Hernandez

Overall great first experience, check in time was a hassle we waited 30+ minutes in line and had to call someones attention in order to get help.

6/10

Pleasant

27 Jul 2026

Luis

The property looked great and the staff was helpful. The rooms were great and had brand new furniture, furnishings, AC and a stocked Mini-Bar. The food is good for an all inclusive and there is speedy service at the buffets. The other restaurants are hard to get a table at so be prepared and plan well. The property is very big so be prepared to walk. There is no AC in the reception area and it feels miserable when you’re waiting to check in or out. All of the pools are hot and when you’re battling 100 degree weather the last thing you want to get into is water that is hotter… also, the pools are merky and even 1st thing in the morning are white with remains of skin and old sunscreen. The pool water level was so low that it is obvious that the water had not been filtered. All in all it is an ok stay. But I wish they would attend the pool amenities as that is what people go for as Puerto Vallarta beaches have rough water and are not as kid friendly as you would like them to be at times.

10/10

Exceptional

27 Jul 2026

Jamie Louise

I enjoyed my first all girls getaway with my two daughters at this most amazing resort. Everything was completely over the top excellent!! Exceptional service, all the staff was so warm, genuine and truly so incredible. The facilities were absolutely beautiful. The food was so absolutely exceptional for quality & variety every single day! Located right on a beautiful beach, truly a gorgeous resort. I will now be a RIU girl for life!! Already counting the seconds until I can go back with my girls!!

10/10

Exceptional

26 Jul 2026

Jessica

Everything

8/10

Excellent

26 Jul 2026

María Guadalupe

Sin comentarios

10/10

Exceptional

25 Jul 2026

Mauricio

Everything was pretty good

8/10

Excellent

24 Jul 2026

Corinne

Beautiful resort. Modern and clean rooms. Great pool area for kids. Excellent access to beach. Restaurants except steakhouse don’t take resos and they don’t accommodate a lot of diners even though the restaurant looked empty. Would be nice to have staff taking drink order at the loungers or pool areas so you don’t need to wait in long lines at the bar. I would suggest more food options at pool areas. Even just fruit or something.

10/10

Exceptional

24 Jul 2026

John

Great room!! Friendly staff!! Good food and spacious lobby!! Highly recommended!

10/10

Exceptional

24 Jul 2026

SYLVIA

Super clean and very friendly staff.

10/10

Exceptional

24 Jul 2026

Karen

No me pareció que no se podía reservar el resto de los restaurantes a la carta, una vez que íbamos aprox 7:00 pm ya no había espacio para cenar, ya estaba full el aforo que tenían para ese día, así que no probamos algunos restaurantes .. solo el buffet

6/10

Pleasant

24 Jul 2026

SOYLA

The $500 resort credit that is advertised is a scam - not true when you get to the resort, they refer you to the app and all it gives you is $15-$30 coupons off select services. When it got addressed to the staff at the customer service desk, they literally did not care about our concerns about how misleading this was. it was a waste of time talking to them. Also, the specialty restaurants got booked super fast and we were forced to eat at the buffet 3 times for dinner. That was disappointing since they are a big resort and should be able to accomodate more guests at their specialty restaurants.

10/10

Exceptional

24 Jul 2026

Maria Gricelda

Friendly staff, great customer service, clean pools and surrounding areas, excellent housekeeping.

10/10

Exceptional

23 Jul 2026

Jasmin

El personal en general son muy amables la comida es buena solo el stake house nunca pudimos hacer cita para comer allí ya estaba ocupado y estuvimos una semana y nunca pudimos hacer cita para ese lugar pero todos los demás estaba muy bueno limpio y amables todos

10/10

Exceptional

22 Jul 2026

Amirali

Family freindly

4/10

Poor

22 Jul 2026

Karina

Pretty disappointed I book a double bed room I was told I had two beds when I checked in, however when I arrived to the room, I didn’t have two beds they give me a sofa. When I called the front desk they said they didn’t have any more rooms with two beds they will try to give me a different room and they will call me later, they never called me to arrange my change when I asked the Front desk hours later they said they will try to give me a room the next day but that never happened. I was sharing a room with my adult soon as you can understand that’s why I needed two beds. The sofa was very uncomfortable to sleep on for 4 nights my back was hurting on the 1st night, Not what I was expecting on my vacation.
Poor management they didn’t help at all.
You don’t care about your customers or else you would have made my stay better. You need to try harder

10/10

Exceptional

21 Jul 2026

Marcela

Great Hotel!!

Family_with_children

10/10

Exceptional

21 Jul 2026

George

Amazing

Family

10/10

Exceptional

21 Jul 2026

Amna

Resort was so nice and clean. Food was really good and had many options to choose from! Beach was well kept as well. Staff were very nice and helpful. Really enjoyed my stay here

Friends

4/10

Poor

20 Jul 2026

Eva

El hotel es amazing limpieza excellent remodelado siempre me habia hospedado en Riu Vallartas por lo regular 2 o 3 veces a year pero en marzo me recomendaron mucho este Riu Flamingos por que estaba remodelado la verdad no hay suficiente personal area de albercas un solo bar attendant en las 3 barras cuando hay mas de 80 capacity porque pregunte 20 min de espera para poder agarrar una bebida la comida terrible en buffet poca varied no se compara con Riu Vallarta cierran antes de las horas indicadas el dia de ayer 7/19/26 llegue media hora antes de cerrar no me permitieron entrar no vi ningun tipo de actividad en area albercas el show white party padrisimo 😞

Friends

10/10

Exceptional

20 Jul 2026

Rodrigo

Pleasantly surprised by the recent renovation!

I was pleasantly surprised by the quality of this hotel's recent renovation. I stayed here a few years ago when it was the Riu Jalisco, and that experience left me with a bad impression of Riu hotels, which led me to avoid the chain entirely. Fortunately, I decided to give it another chance this time, only to find that both the restaurants and rooms have been completely renovated.

At this particular hotel, the party never stops. The entertainment staff is great, and the Neon Party on Fridays creates a fantastic atmosphere that keeps the energy going. I wouldn’t recommend it for a family vacation with small children, but it is definitely one of the best options if you're looking for a trip with friends where the party never ends.

Business

10/10

Exceptional

16 Jul 2026

Yolanda

Renovations have greatly improved the hotel!

Family_with_children

8/10

Excellent

14 Jul 2026

Ashley

Great experience with the friends!! Restaurants were constantly fully booked and weren’t excepting anyone.

Friends

10/10

Exceptional

14 Jul 2026

Alex

Amazing experience

Partner

10/10

Exceptional

13 Jul 2026

Daira

We loved our stay! The staff were super attentive. Our room was kept clean at all times! There’s so many food options.

Family_with_children

10/10

Exceptional

11 Jul 2026

Miguel

Family

10/10

Exceptional

10 Jul 2026

Jenna

The resort was very clean, our rooms were cleaned daily which was nice. The staff were all very friendly. Definitely a lot of people at the resort, few times we had to wait to eat but not bad at all for what you’re getting. Would definitely go back!

Partner

8/10

Excellent

10 Jul 2026

Hannah

We had a great trip with family.

Family_with_children

10/10

Exceptional

09 Jul 2026

Mayra

Everything was great!

Family_with_children

10/10

Exceptional

08 Jul 2026

Patricia

Todo muy bien.

6/10

Pleasant

08 Jul 2026

Carlos

Muy desorganizados los empleados referente a los alimentos y los alimentos repetidos diario lo mismo solo los de especialidad y eran esperas de 1.5 hrs no volvemos gracias

Family_with_children

8/10

Excellent

08 Jul 2026

Israel

The housekeepers and the entertainment staff were really nice, but most of the lobby personnel, and the ones that was in the kitchen, were really mean when you ask questions.
The bar, always busy maybe some help will Be better?
Other than that The room was clean all the time and the view was amazing.

Partner

2/10

Poor

07 Jul 2026

Jose

Horrible service. Do not attend this hotel if you want to avoid a horrible stay.
Since the checkin process, there was no welcoming. No one to guide you. Long lines.
There’s no room service.
Have to wait long wait times for dinner. They don’t make reservations.
When eating at buffet, they don’t sit you down of all your party is not present. It’s a buffet…really??
No waiters at pool. Have to get out of pool to get your drink and wait horrible long times.
The entertainment sucks.
Do not attend!!

8/10

Excellent

07 Jul 2026

Sasha

Short ride from airport, they receive you with a non-alcoholic drink. Check in is fast. Rooms are clean and spacious. BUT you can hear everything, from the activities going on outside at night time, as well as people returning to their rooms. Food is ok, had better experiences elsewhere. They do not have a reservation system for the “a la carte” restaurants, first come first served, so if you are not in line at least 30mins before opening time, you may have to wait 1.5hrs or more to eat there. Staff is super friendly, hotel activities are fun, hotel newly renovated except the kids pool area. Overall is a good hotel, you will have fun.

Family_with_children

10/10

Exceptional

06 Jul 2026

Randy

Everything was great!!

Partner

10/10

Exceptional

06 Jul 2026

Nancy Karen

My family of 6 (grandma, two adults and 3 teens ages 15-20) had a blast! The room was clean, mini fridge was stocked with sodas and waters. We don’t drink so we asked to remove the beer and give us more soda. The people in charge of entertainment were FANTASTIC! High energy and lots of fun! The food was good for an all inclusive. The only thing I didn’t enjoy was that there were only Pepsi products. I need my Coke Zero!!

Other than that, the hotel was clean, friendly staff, good pools, fantastic atmosphere!

Family_with_children

10/10

Exceptional

06 Jul 2026

Robert James

The property was fantastic. Clean and looking very new. The restaurants were very accommodating and tasty. I do prefer being able to make reservations but the waiting wasn't terrible and there are plenty of things to do while you wait. The entertainment staff were great with the kids and adults and provided great activities, especially Alejandro. Would definitely return for a family vacation!

Family_with_children

10/10

Exceptional

05 Jul 2026

José Luis

Evriting ; especial gratitud to bartander Angelica treatme really good and respect ; I hope she get a raise

Self

6/10

Pleasant

05 Jul 2026

Daisy

It’s a good resort as long as you know what you’re getting into. The rooms are clean, but the staff gives you minimal information about the resort. It’s family friendly. It’s a good budget resort. The parking is terrible. I don’t like that most dining places are a buffet. Only the American restaurant and the steak house are à la cart. There is no room service and the restaurant availability during 12-6 are very limited. You get tacos, burgers and hotdogs at the pool but that gets old really quick. The food good not great I enjoyed it but there was nothing out of this world. The best place was the steak house but be ready to wait. The shower in both rooms were very slow to drain. The housekeeping staff was great. They did a great job. There’s no service at the pool like other resorts there’s usually a long line at the bar. The tv you can only watch one channel as the rest did not work. For the price its good but I wouldn’t stay again I would pay a little more for better amenities.

Family_with_children

10/10

Exceptional

04 Jul 2026

Jason

Great staff with excellent service. Room was clean and excellent for a family trip.

Family_with_children

10/10

Exceptional

03 Jul 2026

Josue

It’s was family friendly, our room was always clean and I had ask to get my mini fridge full and they did.

Family_with_children

8/10

Excellent

02 Jul 2026

Emma

Entertainment is top notch, hotel staff is super friendly. I loved everything about this resort except the food. They are very limited on the hours and if you dont get a reservation at a restaurant, which gets booked quickly, then you will have to eat their general buffet, which is not very good. since it was just my husband and I, we will book the RUI adult only next time.

Partner

10/10

Exceptional

01 Jul 2026

Vasiliy

Excellent service, very friendly and helpful staff,and beautiful beach.

Self

10/10

Exceptional

30 Jun 2026

Scott

There is a small store in hotel but it is a little hidden and no sign near it

Family

10/10

Exceptional

30 Jun 2026

Vito

Check in was fast and easy. The room was great. The staff was friendly and attentive. The food was great. The pools were clean every morning. The entertainment was great. Overall this place is great for the whole family. We had a great time. Hopefully we'll be back again.

Family_with_children

10/10

Exceptional

30 Jun 2026

Claudia

Staff was realy nice, the propperty was clean, update and they have shows enertainment on weekend nights. Definitely a place to come back.

Family_with_children

10/10

Exceptional

30 Jun 2026

Breanna Mercedes

great time!

8/10

Excellent

30 Jun 2026

Tenel

Staff was really friendly

Friends

2/10

Poor

29 Jun 2026

mayra

This hotel has horrible staff service. Everyone is on a terrible mood and no one is friendly. No room service. No waiters at the pool area to get you drinks. Had to wait horrible lines to get a drink at the bar.
In the pool bar, no kids allowed.
No reservations for dinner. They make you wait if your party is not present at the moment of checking in for dinner or even to go into the buffet.
Do not attend if you’re looking to have a nice vacay. Find somewhere else to go.
Not recommended at all.
First days they did not leave a blanket.
The second time they didn’t leave clean towels.
The third day they didn’t fill up my fridge with drinks. Had to call for them to service it.

Family_with_children

10/10

Exceptional

29 Jun 2026

Rocenia

Las instalaciones del hotel están muy lindas y funcionales,los niños tienen un gran equipo que les brindan actividades! La comida está muy rica y en general lo recomiendo

Family_with_children

6/10

Pleasant

27 Jun 2026

Ronald

Not enough wait staff at the pool and the pool bar is small and over crowded

Partner

10/10

Exceptional

26 Jun 2026

Aldo Vázquez

Vale mucho la pena el hotel. La comida muy rica, muchas albercas con distintas actividades y para todos gustos. Nosotros en particular lo escojimos por la alberca para niños y valió la pena. Nuestro bebé festejó sus 2 años, disfrutó mucho las albercas.

El único pero que le pongo es que no haya sombrillas en la playa y que no elevador en la zona de cuartos, pero bueno, sirve para hacer ejercicio.

Family_with_children

10/10

Exceptional

26 Jun 2026

Yadira

The whole experience was amazing, lots of things to do, very clean, food was amazing.

10/10

Exceptional

26 Jun 2026

John

Riu puerto Vallarta es muy acogedor muy limpio el personal muy atento lo recomiendo 💯 nos encantó!

Family

10/10

Exceptional

26 Jun 2026

Arely

Friends

6/10

Pleasant

25 Jun 2026

alejandro guzman

the property is fully renovated and looks very nice ,,the rooms also looks very nice;but the air conditioning is not that good in the rooms,the hotel is very crowded all the time and every where you go theres line also for especiality restaurants,in our case we couldnt use it untill our third nigth,and we need to sat out side because inside was allready full.but the entertainment was excellent every nigth in the teather was great

Partner

6/10

Pleasant

25 Jun 2026

Michael

Our room had ants all over in it. You could see them crawling on the bathroom counters. The restaurants and bathrooms were spotless but the pool area and access to the beach were awful. Spilled drinks all around the pools, never cleaned and cups and trash left around the pools for several days. At one point so much drinks were spilled that just walking to the pool was so bad your sandals would stick. We have never seen any resort that when you wake up the pool is not clean. The pool needs to have cool water put in. By 1 o’clock every day the pool was so warm it was like sitting in a hot tub, not refreshing at all.
As far as entertainment, Abbie, Hector and Alejandro were absolutely amazing. They were so much fun and truly cared about making sure we all had a great time. These 3 stood out and really helped make this trip fun for us and the kids. We would give these 3 a 10 out of 10!!
The glow party was the highlight of the kids trip. The entertainment crew were great getting everybody involved.
If they could get the pool and beach access situation, taken care of, this resort could be successful.
The Italian restaurant was our absolute favorite. The food was delicious. The staff did a great job getting so many people through the buffets, which at times were extremely busy.

Family_with_children

10/10

Exceptional

23 Jun 2026

Arturo

We had a wonderful beach view. Very friendly staff.

8/10

Excellent

23 Jun 2026

Rabia

Clean property

Family

2/10

Poor

23 Jun 2026

Christopher

Si quieres ir a la playa y no tener ningún lugar que te de sombra este es el lugar correcto, hace 5 años visité este lugar y no cabe duda que hace 5 años estaba mejor tienes que rentar algo tan básico como una silla de ruedas porque el hotel no puede aportarte una, si quieres realmente un todo incluido bueno no vallas a este que al final terminas pagando más de lo que cuesta la noche porque todo quieren cobrarte

Partner

10/10

Exceptional

23 Jun 2026

RITA

My husband and myself were celebrating our 35 wedding anniversary and we had a great time we found bottle of champagne and a beautiful note in our room , the entertainment team was fantastic, thank you Riu Flamingo

Partner

10/10

Exceptional

22 Jun 2026

Jasmin

We had a great time as a couple at this resort.
We liked that there was an adults-only pool.
The staff was friendly, good entertainment.
The food at the buffet was okay, but not bad.

FYI! if you like to chill at the pool & have drinks: The only big thing that we would like to recommend is not to allow large group gatherings at the pool bar. There were large groups of people just crowding the bar area (they already had drinks in their hands, they were not ordering any). There were enough open pool areas, tables, seating, and island tables where they could have moved to, but this made it hard for us to order drinks. At one time, I had to wait 30 min to squeeze in.

Partner

6/10

Pleasant

22 Jun 2026

VICTOR

I’ll start with the positives: the beach is great, the entertainment is fantastic, and the hotel’s smaller layout means everything is a short walk. Unfortunately, the cons completely outweigh the pros.
The food situation is a disaster. The main buffet serves the exact same food over and over, and they close it right on the dot, even with guests still walking in. For the restaurants some of which are buffet style and others à la carte they strictly limit capacity to just 180 people. Even if you manage to get inside one, the service is painfully slow. If you have kids, food options are practically non-existent. The sports bar isn’t any better the food sucks. It's literally just nachos and sandwiches, with the occasional burger or hot dog. To top it off, there is no room service.
The pools are small and so crowded it feels like you're swimming on top of everyone. Only one pool has a swim up bar, and it’s tiny. Good luck finding a pool waiter; we had to get our own drinks, and the bar lines were ridiculously long. They also won't let you exchange pool towels.
As for the accommodations, our room was terrible. We were placed right next to the kitchen, laundry, and maintenance area, meaning we heard staff noise loud and clear every single morning.
Will I come back? Absolutely not.

Family_with_children

6/10

Pleasant

22 Jun 2026

Salvador

Resort was very clean and staff was very nice. Food was not very good. Was very disappointed in the options. Most of the time you could not even go into a restaurant they filled up very quickly. The only real option was the buffet and that got old real quick. Same options not very good tasting. Only buffet available for breakfast and if you got there later in the morning you would have to wait to get in. Was not impressed.

Family_with_children

10/10

Exceptional

21 Jun 2026

Martha

The rooms very clean, staff very friendly,beach view excelente but unfortunately if you want an umbrella you have to rent it, the shows very good. Food good but not much variety. I recommend to eat in the Italian and Steak restaurants, no reservations needed just be there before they open for dinner.

Family

6/10

Pleasant

21 Jun 2026

Laura

Very clean, nice staff, a bit too modern if you’re looking for culture. Beach was good

Partner

6/10

Pleasant

20 Jun 2026

Jose

Las instalaciones están bien. Hotel recién remodelado con suficiente espacio en playa y piscinas.
Los alimentos de baja calidad y los restantes de especialidad no deberían llamarlos así, son simples bufete regular de autoservicio.
Para el precio la calidad de alimentos deja mucho que desear.

Friends

10/10

Exceptional

20 Jun 2026

Oscar

5 star hotel. Very nice clean and fancy

Family_with_children

10/10

Exceptional

20 Jun 2026

valerie

Rooms and resort were excellent. Could use more security for loud people at the swim up bar

Partner

10/10

Exceptional

20 Jun 2026

Magdiel Antonio

Muy familiar

8/10

Excellent

20 Jun 2026

Ruth

Did not acquire the ocean view from my balcony, though that was what we requested and even Expedia had asked to review our ocean view room???. Did Not give us an ocean front view view Room. Was a bit to over crowded also when we were there

6/10

Pleasant

19 Jun 2026

Yuliana

Some staff is pretty rude. Restaurants are difficult to get into. You have to wait in line for an hour. Otherwise snack bar a buffet.

Family_with_children

6/10

Pleasant

19 Jun 2026

Jesus Efrain

I liked the res

8/10

Excellent

19 Jun 2026

Edlora

The place was clean all around - it seemed they were on top of the cleanliness all over. (Room, halls, restaurant's, pool) One thing i would like to mention is the beach area was not maintained as well and not as clean. Also, there were horses right on the front by the beach the whole time and it kind of made the place smell.. i love horses but i would suggest they have them on the side of the hotel /beach area and not right in front of the beach.

Family_with_children

4/10

Poor

18 Jun 2026

saray

La propiedad muy bonita y en muy buenas condiciones.
Lo que no me gustó fue la comida, no tiene sabor, lo sirven tibia o fría aún si es sopa o comida que se come caliente, todos los días tienen lo mismo no hay variedad en los alimentos.

Family

10/10

Exceptional

18 Jun 2026

Rebecca

Amazing beach and property!

Friends

4/10

Poor

17 Jun 2026

Amber

The food and staff were sub par. The pools were dirty and not well maintained.

Friends

10/10

Exceptional

17 Jun 2026

Abir

Nice staff and family friendly.

Family_with_children

10/10

Exceptional

17 Jun 2026

Maria D

Todo bien

Family_with_children

10/10

Exceptional

16 Jun 2026

Alexis Mercado

El personal fue increíble!!
Habia mucha variedad de comida y bebeida!

Family_with_children

10/10

Exceptional

16 Jun 2026

Yuri

The resort was absolutely amazing! The beach was just steps from our room and it was super clean with chairs and umbrellas provided. The pools on the resorts were also very clean and well kept. The food was amazing! Never had a bad meal! The room had everything you will need with a fully stocked refrigerator with alcohol and liquor. The only thing to note is that this resort is geared towards more for small children. The entertainment in the theater was more kids shows. I wish it would of been more adult themed shows since most of the shows started at 8:00pm or later.

Partner

10/10

Exceptional

15 Jun 2026

JAVIER RIOS

Riu has been our principal hotel to go on vacation. It has excellent variety of food, good shows and confortable rooms.

Partner

10/10

Exceptional

15 Jun 2026

Sheetal

We had a wonderful stay at the Riu Flamingo and felt it offered excellent value for the price. The staff were incredibly friendly, welcoming, and always willing to help, which made our vacation even more enjoyable.

There was something for everyone in our family. The resort offers plenty of activities throughout the day, including water exercises, entertainment, and evening shows. The kids absolutely loved the splash park, while the adults enjoyed the pool, beach, and nightlife. It was nice to have access to a club on-site for those looking for some evening fun.

The resort has a great family-friendly atmosphere while still offering activities and amenities for all ages. If you’re looking for an affordable all-inclusive getaway with great entertainment, friendly service, and plenty to keep both kids and adults busy, Riu Flamingo is a fantastic choice.

We would definitely return! 🌴☀️🏖️

Family_with_children

8/10

Excellent

15 Jun 2026

Heather

I wish there was room service the food at the sports bar lacked. Rooms we're great, nicely renovated. The Neon party was a great time, well done. Overall I would recommend to other travellers.

Friends

8/10

Excellent

15 Jun 2026

Hector Rene

Excellent!

Family_with_children

2/10

Poor

15 Jun 2026

Steven

I stayed at this resort from June 9–14, and if I could give zero stars, I would. This was one of the most disappointing all-inclusive experiences my family and I have ever had.

First, there is no room service, which is surprising and unacceptable for an all-inclusive resort. Second, dinner reservations are extremely difficult to obtain. You have to arrive around 5:30 PM just to have a chance at getting a reservation, and even then, you may have to wait an hour or more depending on the number of guests. This process is frustrating and poorly managed.

The food throughout the resort was consistently disappointing. The restaurant options lacked quality, and the late-night food selection consisted mainly of cold sandwiches with very limited choices. The Mexican restaurant was especially disappointing and served some of the worst food we had during our stay.

There were also very few activities available for families. Even the pool tables required coins, which seemed unreasonable considering the resort is advertised as all-inclusive.

Overall, this resort failed to meet even basic expectations. Between the poor food, lack of amenities, limited activities, and inconvenient dining system, our family vacation was far from enjoyable. I would not recommend this resort to anyone. Save your money and consider other options.

Family_with_children

10/10

Exceptional

15 Jun 2026

Alexander

Me encantó este hotel ,desde el servicio hasta su limpieza

Family_with_children

10/10

Exceptional

14 Jun 2026

Jose

Excelente trabajo muy cordial el personal eso para nosotros es muy importante como familia

Family

10/10

Exceptional

14 Jun 2026

Karlo

Very clean place, friendly staff. All amenities were great and the location was excellent.

Family_with_children

8/10

Excellent

13 Jun 2026

Richard Kevin

Well the hotel here had a complete remodel a few months ago so I had to check it out Unfortunately they put me with my status in the new West Wing closer to the beach and pools it's a four-story complex no elevators the floors are very slippery from the humidity so definitely hold the handrails. If I come back here again I will asked not to be put in that section. Also for a few dollars more I would recommend staying at the Riu Palace about eight Doors Down to the West much better food better drinks and adults only

Partner

10/10

Exceptional

13 Jun 2026

Angel Yohan

If you plan to go to any of the specialty restaurants in the hotel, try to be there at the time the open or no more than 7pm due to the waitlist to go in there. The steakhouse restaurant is one of the most solicited. Me and my boyfriend tried to go twice and it wasn’t possible. Forgetting about that, the rest of the amenities and activities in the hotel were a plus for us.

Family

10/10

Exceptional

13 Jun 2026

Jean

This is a well managed hotel- thanks to Viktor who runs it ! The staff are all incredible. These people go over and above and I think they deserve a big shout out- Alejandro on the entertainment team - Jacqueline and Lissette fro
Duomo (Italian restaurant).
We highly recommend this venue and would visit again.
Sincerely - thank you to all at “The Flamingos”
Jean and Bob- Canada

Partner

8/10

Excellent

12 Jun 2026

Luz

Beach , facilities , and overall cleanliness was great . The food was not good at all . Everything didn’t have taste or was appetizing . Very disappointed in the food overall wish we could have more authentic good food . Apparently other Riu hotels have better food so this one did not meet those standards . If it weren’t for the food I would give it 5

Family_with_children

4/10

Poor

11 Jun 2026

Tatyana

This resort seems to cater mostly to the locals, which is nothing wrong with that, but I wanted a little bit more of an upscale experience. I think this will be my last time staying at a RIU resort. Only one beach bar open the whole week I stayed there, which had long lines. Buffet had long lines for lunch, breakfast and dinner. It was impossible to get in to any restaurants, unless you got in line 30min before opening. But who wants to do that on vacation? Food was mediocre. Nothing too exciting. Since it’s mostly locals (who rarely tip), the wait staff was very grateful and happy to see any tips from our group. Overall I’d rather pay a bit more and stay somewhere more luxurious.

Family_with_children

8/10

Excellent

11 Jun 2026

Claudia Marcela

Bathrooms in room need ventilation

Family_with_children

10/10

Exceptional

10 Jun 2026

Martha Elizabeth

Personal de bar Tequila es agresivo y grosero, algunos se molestan al momento de pedir tragos para 2-3 personas