Name: Riu Vallarta - All Inclusive
Address: Av. de los Cocoteros s/n, Lote K ? Cond. Flamingos, Puerto Vallarta, 63732, MX

10/10

Exceptional

04 Aug 2026

Edwin

Las habitaciones muy limpias, el personal muy amable y atento,solo que algunos de los baños que estaban por la alberca un poco sucios y con mal olor, y una queja sobre el bar en especial sobre (whisky) tenian muy poca variedad y poca disponivilidad

6/10

Pleasant

04 Aug 2026

Mary

The hotel is clean and good for families. Only thing we didn’t like is there’s no room service so if you get hungry at night, there’s nothing to eat. and the bar pool is adult only that’s it overall was good

10/10

Exceptional

04 Aug 2026

Araseli

The staff was phenomenal. They had great attitude and very respectful. The drinks and food were delightful. The resort was very clean and the pools where great.Overall a beautiful resort and great staff.

2/10

Poor

04 Aug 2026

Ramona

Our family’s vacation at RIU Vallarta turned into a complete nightmare. Every single member of our family became sick during our stay with what appeared to be food poisoning. Instead of enjoying the beach, pools, and activities we paid for, we spent our vacation dealing with stomach pain, vomiting, diarrhea, and trying to recover. It was heartbreaking to watch our entire family get sick one after another.

The cleanliness throughout the resort was extremely concerning. Many of the plates, forks, spoons, and other utensils still had food residue on them, as if they had not been washed properly. We often had to search through stacks of dishes just to find something that looked clean enough to use. This is completely unacceptable, especially at a resort serving thousands of guests every day.

The pool was another huge disappointment. The water looked dirty and had a strong metallic smell, almost like iron. It did not feel clean or properly maintained, making us question the resort’s hygiene standards.

The food quality was extremely poor. The selection was repetitive, many dishes did not seem fresh, and after our family became sick, we were genuinely afraid to eat anything else at the resort. Food safety should never be a concern at an all-inclusive hotel, yet it became the biggest issue of our entire trip.

We spent a significant amount of money expecting a memorable family vacation, but instead we came home sick, exhausted, and deeply disappointed. This vacation was completely

8/10

Excellent

04 Aug 2026

Shamez

I went with my wife and my two daughters aged 8 and 10. Overall, the hotel was pretty good. The restaurants lacked a little variety and the lunch options left a lot to be desired. But the buffet was amazing, full of many options. The pools were a little too deep for our youngest daughter so we ended up going to their sister hotel, Riu Flamingos, quite a bit because they were the right size for my youngest daughter, and she could stand in parts of the pool. In terms of getting pool chairs or beach chairs, we never had any trouble and we appreciated the fact that there were always spots available. We also appreciated the staff service as they were on top of cleaning all the facilities and bedroom and a quick and timely manner,and providing great service at all the restaurants. The front desk staff were incredibly helpful as well. For the price point it was fair and we would definitely stay again.

8/10

Excellent

03 Aug 2026

Marcos

Everything about this hotel i give an 8 out of 10, The AC in our room stopped working and was never fixed after asking twice to fix it. The food is 8 out of 10, great fruit and natural juices. Would be more convenient to have waiters for the bar areas to get more of the relaxing feel of the stay at the pools and beach areas, instead you have to wait in a long line to order drinks. Price was great for us that is why we went.

8/10

Excellent

03 Aug 2026

Lindsey Michelle

Great stay. Very clean hotel with great staff and service. Great amenities. Swim up pool bar was fabulous aswell as attentive restaurant staff.

8/10

Excellent

03 Aug 2026

Juan

Would like to see the beach area better maintained. I don’t mind to paid extra just to have personnel cleaning every day. Also, need to have more beach umbrellas at the pool areas.

10/10

Exceptional

03 Aug 2026

Wendy Sofia

It was great to stay here. Friendly staff and a safe environment

Self

8/10

Excellent

02 Aug 2026

Deanna

Swim up bar doesn’t allow under 18 so beware of this. Also, Asian restaurant was not good.

8/10

Excellent

02 Aug 2026

melissa A

Hotel stay was full of enjoyable and varied entertainment, clean and comfortable rooms, and beautiful grounds with clean beach/quality beach towels. Breakfast buffet and Steakhouse (reservation system begins at 12am not pm) was good. If you arrive to Italian restaurant after 730 you won't get in. Recommend gym access for teenagers, currently disallowed even with adult. Limited spa services in hotel, 5x price of 35 dollar massage offered by the same company on the beach. Increase clarity needed for location/access of complimentary watersports services--noone is ever at activity desk. Additionally, many of the buffet staff don't wear gloves.

10/10

Exceptional

02 Aug 2026

Sergio

Great experienced
The food was amazing loved the hotel

10/10

Exceptional

02 Aug 2026

Victor

Agustin the waiter from the breakfast buffet was very kind and hard working. Made every breakfast an amazing experience. Looking forward to seeing him in December.

10/10

Exceptional

02 Aug 2026

Nancy

Hotel muy bonito, con amenidades divertidas. Personal muy amable. Y lo mejor muy rica y variedad de alimentos

2/10

Poor

01 Aug 2026

Nayeli

The workers at the buffet were rude. The only person who was very nice was Estrella she was one of the waitress.

4/10

Poor

01 Aug 2026

Pritesh Navinchandra

Room had bad smell and reception staff did not do anything

10/10

Exceptional

01 Aug 2026

Rudy

Great place to travel with your family!

10/10

Exceptional

01 Aug 2026

Maribel

No air conditioning in the lobby and elevator

10/10

Exceptional

31 Jul 2026

Miguel Nuñez

The food was delicious

10/10

Exceptional

31 Jul 2026

Salvador

Best place we’ve stayed at. Definitely will come back again.

10/10

Exceptional

31 Jul 2026

gerardo

I like

10/10

Exceptional

30 Jul 2026

Ramiro

todo súper bonito y muy amable todos gracias

6/10

Pleasant

28 Jul 2026

Jennifer

The resort itself is beautiful, but unfortunately our stay was overshadowed by several disappointing experiences. We specifically booked a Family Room U, but upon arrival we were told that room type “didn’t exist” and were placed in a different room with only three beds. To make matters worse, other members of our family who booked separately were given the exact Family Room U we had originally reserved.
We also experienced a very concerning transportation issue upon arrival that raised serious safety concerns, as another transportation company was able to access the resort and approach us despite our confirmed reservation.
After returning home, I submitted a formal complaint to RIU detailing these issues, but I never received any response or acknowledgment. The lack of communication and customer service after our stay was just as disappointing as the issues themselves.
The property has many positives, but how guest concerns are handled matters just as much. I hope RIU improves both its customer service and its attention to guest safety and reservations.

10/10

Exceptional

28 Jul 2026

olga

Todo muy bien
Quedamos encantados

10/10

Exceptional

27 Jul 2026

Liana

Everything was good enough to come back

10/10

Exceptional

27 Jul 2026

Pouneh N

This is the second time , we are in Riu . The best food , so clean . The only thing which I mention , we had 2 double bed for 3 of us . For the first night it was not comfortable and small for us . We request for better bed and they put a large mattress all over the beds and was so much better

6/10

Pleasant

27 Jul 2026

Mireya

We stayed at Riu Vallarta to celebrate my friend’s 40th birthday. If you’re looking for an affordable, family-friendly all-inclusive in a quieter area, this is a decent option and a good value for the price. The resort was clean, the rooms were comfortable, the air conditioning worked great, and the minibar was stocked daily.

Unfortunately, the food was the biggest disappointment. Most of it tasted highly processed, overcooked, and overly seasoned—it reminded me of cruise ship buffet food. We were excited to try the sushi restaurant, but it was another buffet rather than made-to-order sushi. I only took one bite because it didn’t taste fresh. Several people in our group who ate it ended up with stomach issues afterward. The Italian restaurant, however, received great reviews from my friends.

The liquor served throughout the resort was low quality and tasted watered down. There’s also no room service, only a 24-hour sports bar with limited late-night snacks, which I didn’t enjoy.

The pool was surprisingly warm, offering little relief during the heat wave, and there were plenty of mosquitoes, though that’s obviously not the resort’s fault. One minor disappointment: they serve Pepsi products instead of Coke.

Overall, this resort is best suited for families looking for a budget-friendly all-inclusive. While the staff was friendly and the property was clean, the food was enough for me that I wouldn’t return or choose another Riu property.

10/10

Exceptional

27 Jul 2026

Yoselin

Great family hotel, such a nice place to stay with friendly and very helpful staff. The restaurants had really good food. Only negative was that they were doing some maintaintance repairs on the next room next to ours and our room smelled like a paint for a bit.

10/10

Exceptional

26 Jul 2026

Rodolfo Martinez

Our family vacation was amazing. The room was clean staff was very friendly and the food was delicious

10/10

Exceptional

25 Jul 2026

Vijeshwar

Everything was great

2/10

Poor

24 Jul 2026

Alondra

HORRIBLE HOTEL! The room was dirty, the sheets were stained. When we went to eat at the sports bar the cheese for the nachos was like water. The pool looked super dirty. When we went to the front to complaint they said they couldn't do anything about it. They have a horrible attitude and are super rude. DO NOT stay at this hotel. I don't know how they have so many great reviews it's horrible.

10/10

Exceptional

23 Jul 2026

Bradley

We have stayed at neighbouring RIU properties before. Staff are always friendly and properties are all similar, with same foods and drinks. But clean and fun atmosphere.

10/10

Exceptional

23 Jul 2026

Cristina

The breakfast, lunch, and finder was incredible! I recommend downloading the RIU app to stay on the loop with their events at the hotel. The entertainment staff does an amazing job to keep everyone entertained and have an amazing stay. My favorite part was the pool foam party!!!!

10/10

Exceptional

23 Jul 2026

Margaret

Riu Vallarta is a beautiful hotel. The food is delicious, very clean, good and done with care. The staff is super friendly and courteous. We had an awesome time. This is our 4th time there. We love Riu Vallarta and I recommend it to whomever wants to have a beautiful and enjoyable vacation.

10/10

Exceptional

23 Jul 2026

KARINA VANESSA

N/a

10/10

Exceptional

22 Jul 2026

Ernesto

Great location, great staff, Riuland for kids Griselda is the best!! kids had fun and excellent experience

8/10

Excellent

20 Jul 2026

Cornelius Krahn

The food could use a little improvement. The property the beach the staff were top notch. Really enjoyed our 5 day stay. Can’t wait to to go back

Family

10/10

Exceptional

20 Jul 2026

Jose

Everything was great, stay, food, staff

2/10

Poor

20 Jul 2026

Madeline

I rarely leave negative reviews, but this experience was bad enough that I feel obligated to warn other travelers.

From the moment we arrived, there were problems. The bed sheets had clearly not been changed and were visibly dirty. The shower also wouldn’t drain, making it unpleasant to use.

We immediately requested clean sheets, but it took over an hour for someone to come change them. Even more disappointing was the attitude of the staff. Rather than being apologetic, they seemed annoyed that we were asking them to address basic cleanliness issues and fix problems with the room.

The food was another major letdown. Nearly everything we tried was bland, tasteless, and lacked variety. For an all-inclusive resort, the dining experience fell far below expectations.

We ended up paying to upgrade to the Riu Flamingos next door, and it was a night-and-day difference. The rooms were clean, the service was welcoming and attentive, and the food was significantly better. We only wish we had booked there from the start.

Do yourself a favor and skip this resort. Spend the extra money and book the Riu Flamingos instead—you’ll have a much better vacation.

Friends

8/10

Excellent

19 Jul 2026

Shannon Keith JORDAN

Decent stay at this resort. Has everything needed for a week getaway. Resort beginning to show its age. Staff were amazing.

Friends

10/10

Exceptional

19 Jul 2026

Jonathan

El resort esta muy grande ay mucho que hacer, el staff muy amable y la comida muy rica tmbn sin dudo me encantan los riu's hotels

Family_with_children

10/10

Exceptional

19 Jul 2026

Khalil

Great for families, use local taxis from airport around $50 don’t reserve shuttle. Uber max passengers is 4 people. Food is good, place is very clean and the people there are super nice. Convert $100 for tips and 20 Pesos is a good amount to give each time. Highly recommend this place.

Family_with_children

10/10

Exceptional

19 Jul 2026

Wylliam

Super friendly staff!! Amazing service, great food. Would recommend highly

Partner

8/10

Excellent

19 Jul 2026

Lovepreet Singh

It’s nice property .I wish if they can have dedicated Indian food there .

Friends

8/10

Excellent

19 Jul 2026

Marilyn

Great staff, beautiful grounds. Not enough activities for children between 10-15, except beach volleyball. The rentals of soccer ball, footballs and stuff like that alongside the boogie boards one would be a nice plus. Food was good. Italian and steakhouse were good, not excellent. Asian was a miss for us. Buffet was up and down but we always managed to find smtg good to eat. I've had better in Mexico, foodwise. Drinks were amazing. Staff also. Shows in the evening were varied. À la carte restaurant, especially the steak house needs a better reservation system. Waiting 45 mins in the heat and sun was no fun. Opens at 6 and if you're there at 6:20, its full for the evening, but they still let you make the line for 30 mins to tell you that.

Family_with_children

10/10

Exceptional

18 Jul 2026

Carlos

Amazing

Partner

10/10

Exceptional

18 Jul 2026

Evita

Great food! Lots of options! Well maintained property!

Family_with_children

10/10

Exceptional

16 Jul 2026

Carlos

Everything

Family_with_children

6/10

Pleasant

16 Jul 2026

Inez perez

Unexpected coaches in my room seen them 2 nights in a row, the steak hose only holds 80 people we never had a chances

Family_with_children

10/10

Exceptional

16 Jul 2026

Janet

The Riu is a beautiful property and very well maintained. The staff are exceptional!
I really feel that they need to work on their food. It is unfortunately the only thing I have to complain about. I recently was in Jamaica at a Riu and the food their was the same I was hoping that it would be different in Mexico but sadly it was the same. I felt the only decent restaurant was the Italian one in both locations. I hope that they can step it up to become 5 star in my opinion.

Family_with_children

8/10

Excellent

16 Jul 2026

Kristiane

I had a wonderful stay at this hotel, and overall everything was great. The rooms were comfortable and clean, the food was always fresh and continuously refilled, and the service was truly outstanding.

I consider myself a foodie, so my standards for an all-inclusive resort are not high. It takes a lot of effort to produce that amount of food and have tasty and great food, but I was very impressed with the quality of the food, the variety, and the fact that I never had to wait. Everything was well-maintained and organized. Nothing to complain. It does get loud at certain times, but it's a big hotel so there's a lot of people.

The staff was absolutely extraordinary; everyone was friendly, helpful, attentive, and always willing to assist. Their hospitality really made the experience special.

The only thing I would suggest improving is the pool temperature. During my stay, the weather was very hot and the ocean was quite rough, so I wasn’t able to enjoy the beach water as much as I would have liked. I went to the pool hoping to cool down, but unfortunately, the pool water was even warmer than the ocean. Having cooler, more refreshing pools would make a big difference, especially during the hotter months.

Other than that, I truly enjoyed my stay and would definitely recommend this hotel. The service, cleanliness, rooms, and overall experience were excellent.

Self

10/10

Exceptional

15 Jul 2026

Lady

Great hotel, nice food variety, and good amenities. However, the hotel is not on Puerto Vallarta is in Nayarit which is about 45 minutes away from Vallarta.

Friends

8/10

Excellent

15 Jul 2026

Daleen Michelle

Our stay at Rui Vallarta was great! We enjoyed the live entertainment and all the staff were nice and helpful. Our only disappointment was the Steakhouse. We ordered our steaks medium and they were very tough and well done. Other than that the food and drinks were excellent. I would definitely recommend this resort for families.

Family

10/10

Exceptional

15 Jul 2026

Eduardo

Unbelievable service, if I stay at another all
Inclusive it definitely be a RIU property

8/10

Excellent

15 Jul 2026

Jannette

Great experience. The only red bug I would say is that they need more servers walking around the pool. We only saw one one day while we were there.

Family_with_children

10/10

Exceptional

15 Jul 2026

Svetlana

I stayed at this hotel multiple times and planing to come back. Beautiful beach, good food, friendly staff, good entertainment, clean pools, great drinks, massages on the beach.

Family

10/10

Exceptional

14 Jul 2026

Hugo

Great!

Partner

6/10

Pleasant

13 Jul 2026

Irina

I saw cockroaches in the shower room and filmed them on the phone, I showed the video, they gave me another room.

Family

8/10

Excellent

12 Jul 2026

Rafael Garcia

All was good, staff, food, location. Just the hole resort will need a little renovation soon. As they made it with Riu Flamingos.

Family_with_children

6/10

Pleasant

12 Jul 2026

eugenio

No tienen acondocionador no tienen crema, solo shampoo

Family

8/10

Excellent

12 Jul 2026

Harry

Overall was a fantastic experience, food is good, staff was very nice, pool was well-maintained. Would come back again.

Family_with_children

10/10

Exceptional

11 Jul 2026

Jocelyn Buscato

Had a wonderful time with my family at Riu Vallarta. Spent the week there. Unforgettable experience. Best place to stay for family. Riuparty was a good time! I’d go there again

Family_with_children

10/10

Exceptional

11 Jul 2026

Olaoluwa

Fantastic place short trip enjoyed my time wonderful vibes !

Partner

10/10

Exceptional

11 Jul 2026

Kristin

We had a fantastic trip! Everyone who works here was so friendly! The entertainment team made everything so fun! A few things to note - The pools are only 4ft deep so really a great place to hang out and enjoy a cool drink, but not a lot of room for swimming for older kids or adults. Pools close at 7:30pm.
- There is one pool where games are played all day including drinking games so we stayed in the quieter pool most of our trip. The 3rd pool with the swim up bar is adults only.
- They have labels with allergens on almost all their food which was awesome! My daughter can’t have dairy or soy and it was tricky to find options for her, but the staff was super helpful! I was grateful that things were marked so we could avoid items that would make her sick.

10/10

Exceptional

11 Jul 2026

Luis

The food and service excellent

Family

8/10

Excellent

11 Jul 2026

Erick

The food wasn’t great. But it staff was very kind.

Partner

8/10

Excellent

10 Jul 2026

Nestor

Excelente hotel, muy buenas facilidades y playa. El personal en recepción, servicio a habitaciones, y restaurantes fue excelente, con excepción del restaurante de carnes que entre el servicio, la comida, y lugar sin aire acondicionado fue un total fracaso.
Deberían prestar atención a los mensajes enviados por correo electrónico a través de Expedía, y a través del website de RIU. Todavía estoy esperando una contestación. Necesitaba saber si tenían servicio de transporte desde y hacia el aeropuerto. Nunca recibí respuesta de nadie. Una buena comunicación puede hacer una gran diferencia.

Family

10/10

Exceptional

10 Jul 2026

Cesar

Everything was perfect

Business Family_with_children

10/10

Exceptional

10 Jul 2026

Ambar

Estuvimos 8 días y 7 noches en el Riu Vallarta y, una vez más, la experiencia fue excelente. Desde nuestra llegada, todo el personal fue muy atento, amable y siempre dispuesto a ayudar.

Las instalaciones estaban impecablemente limpias, y disfrutamos muchísimo de la variedad y calidad de la comida en todos los restaurantes. Además, las actividades para adultos y para toda la familia hicieron que cada día fuera muy divertido y entretenido.

Esta es la segunda vez que nos hospedamos en el Riu Vallarta y, sin duda, volveremos muy pronto. ¡Lo recomendamos ampliamente para quienes buscan unas vacaciones inolvidables!

Friends

4/10

Poor

10 Jul 2026

Mitchell

Very friendly and doccomorsring.
It’s clearly Jolene’s he comportment blu harder

8/10

Excellent

10 Jul 2026

Rosa

Bear

Self

10/10

Exceptional

09 Jul 2026

Cristal

Very nice resort with lovely amenities.

Friends

6/10

Pleasant

09 Jul 2026

Frank

Place is overall clean and well maintained, but food wise not enough selection. Need better steak house seating due to very very limited on how many people can reserve to eat there. Only allow 80 people per day. Such a big resort and a lot of people. Good luck on eating steak. A lot of activities to do at the resort but no transportation to get to the city like bus except for taxis but they try to short change. Nice overall but very limited on things to do there.

Family_with_children

10/10

Exceptional

09 Jul 2026

Daniel Ramirez

Todo me gustó, pero más la comida en el bufet

10/10

Exceptional

09 Jul 2026

karren

It was ideal vacation!

Family_with_children

6/10

Pleasant

08 Jul 2026

Raquel

N/A

Family_with_children

2/10

Poor

08 Jul 2026

Gustavo

Lo único bonito del hotel es el lobby tuvimos que pasarnos al riu palace, riu vallarta muy sucio habitacines muy desagradabkes y oliendo mal, no vale la pena pagar lo que cobran en ese hotel

Partner

10/10

Exceptional

06 Jul 2026

Nadezhda

It’s a badass spot I loved it. The only gripe I have is they don’t have plugs to charge every one’s devices at the same time. Also the tvs don’t let you connect the Nintendo switch because they have a block.

Family_with_children

10/10

Exceptional

06 Jul 2026

Eduardo

Everything real good overall food, service and amenities. Maybe a little bit more quality with the liquor they carry.

Family_with_children

4/10

Poor

05 Jul 2026

Miguel

Well maintained resort. Pool/ water was extremely hot. Food leaves a lot to be desired. Staff was nice, with exception of desk staff. Definitely not a good check in or check out experience.

Family

10/10

Exceptional

05 Jul 2026

Mark

Had an incredible time - first class treatment from the staff at Riu Vallarta Hotel 😎

Self

10/10

Exceptional

05 Jul 2026

Joel

Highly recommend

10/10

Exceptional

05 Jul 2026

Hector C

Very excellent service with the employees and the restaurants great variety very friendly waiters.

Partner

6/10

Pleasant

04 Jul 2026

Brianna

Linens did not smell good. They could have better food.

Family

10/10

Exceptional

04 Jul 2026

Monica

Love the resort.

Partner

10/10

Exceptional

04 Jul 2026

Celene

Muy buen servicio

Family_with_children

8/10

Excellent

03 Jul 2026

Jonathan

Hotel Riu Vallarta was lovely. We especially enjoyed having the beach so close, as well as all the buffets :) we really took advantage of both. The evening events were really enjoyable and family friendly. We really appreciated that as well. The service at the buffet was impecable. They really make you feel like a VIP. The bar where most people were heavily indulging in alcohol was well hidden from the family friendly areas. The events staff really did a good job of keeping the vibes high.

My wife did hurt her knee pretty bad, I inquired about crutches, was told they’d get back to me, and they didn’t until two days later, and had forgotten that I asked for crutches in the first place. We also asked for plastic bags so she could ice her knee. We got some day 1 but then magically on day 2 the entire resort ‘didn’t do plastic bags.’ This was all pretty frustrating and unfortunate.

ALSO! If you have a promotion for free credit, it’s not what you think. We got $500USD in credit, and we’re planning to use it in the spa. But the credit can only be used to apply a very small discount to resort services such as photographs, snorkelling, and of course the spa. For example the spa treatment my wife and I wanted was $298USD I believe, and we could only use $15USD of the credit towards it. So to use all of the $500 of credit, theoretically, we’d have to spend thousands of dollars. It just doesn’t seem worth having a credit system at all.

Partner

8/10

Excellent

03 Jul 2026

Roberto Carlos

Good.

Family_with_children

10/10

Exceptional

03 Jul 2026

Luis

The shows where awesome!

Partner

10/10

Exceptional

03 Jul 2026

Maria Jimena

Lo que no me gustó, fue la suciedad de la playa. Reposeras quemadas por el sol y manchadas con comida. No las corren, entonces se acumula basura debajo de ellas. Vasos tirados por todos lados

Family_with_children

10/10

Exceptional

02 Jul 2026

Claudia

Was great!!!!!!

Friends

10/10

Exceptional

02 Jul 2026

Prisma

Great service! Resort had a lot of things to do. It was well kept. Perfect for families my 6yr old loved it! The beach was not the cleanest, but we did travel in June. Would recommend.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Juan Pablo Calvo

I stayed at Riu Vallarta for a week with my friends and had a great time thanks to the animation team! Abner, Eric and Mimi were absolutely amazing at their jobs and always made sure we had a great time regardless of the activity, I had a wonderful time and would love to come back soon :)

Friends

10/10

Exceptional

01 Jul 2026

Alona

Everything was amazing 😻

Family

4/10

Poor

01 Jul 2026

noel jesus

Water from the pool was very hot , couldn’t enjoy the pool ,

6/10

Pleasant

30 Jun 2026

JAQUELINE

Everything was ok but the beach is dirty

Partner

10/10

Exceptional

30 Jun 2026

Carlos

Todo me pareció bien , las habitaciones son confortables y limpias, la variedad en la alimentación estuvo muy buena y el personal en general muy atento, las piscinas y la playa siempre limpias, la única sugerencia es que instalen algún sistema de ventilación dentro de los elevadores

Family_with_children

10/10

Exceptional

30 Jun 2026

Pablo

All

6/10

Pleasant

30 Jun 2026

Jennifer

It’s great being right next to the ocean. The food options at the buffet were good. Make sure you get to any of the specialty restaurants early or you will be turned away. The staff seemed put out and resentful. The room was nice, but the bed is way too hard and also bouncy so if your partner moves, you will feel it. Sheets are very rough and uncomfortable. Not enough pillows. The room was never quite cold enough. It was very quiet while in our room and that was great for sleeping. I loved the all inclusive part but I’m very sick of Tampico being in all the drinks.

Family_with_children

10/10

Exceptional

29 Jun 2026

Rodolfo

Nos hicieron un upgrade de una habitación con una vista hermosa, todos son amables y como siempre garantía de calidad RIU

Partner