Name: Villa Varadero
Address: Retorno Nayarit L. 83-84 Villa 5 Manzana XIII, Bahia De Banderas, 63732, MX

Villa Varadero

Puerto Vallarta · Mexico

Retorno Nayarit L. 83-84 Villa 5 Manzana XIIIView location

100 reviews shown

6/10

Pleasant

07 Jul 2026

Monica

The staff was kind and room okay. I would say it was fair service for the price payed.

Partner

10/10

Exceptional

29 Jun 2026

rosalba

El personal muy amable y el lugar mucho mejor de lo q esperaba

Family_with_children

10/10

Exceptional

18 Jun 2026

Genesis Andrea Araya

Excelente servicio e instalaciones

Family_with_children

10/10

Exceptional

02 Apr 2026

Aaron

We really enjoyed our stay. We thought the food was pretty good. The beach and ocean are clean. This resort mostly caters to Spanish speaking guests but a handful of the staff could speak English. The beds were a bit small. We would go back!

Family_with_children

10/10

Exceptional

01 Apr 2026

Christopher

10/10

Exceptional

23 Mar 2026

Michael

Underground parking available. Very nice rooftop pool with adjacent bar I didn’t see mentioned in reviews. Great for families. Huge sandy, smooth, well-groomed beach. Very gradual and shallow slope, no weeds or rocks. Room was clean, staff very friendly. Food selection could be improved somewhat, but was still good. Great hamburger snack area right on the beach. Not crazy about the plastic reusable cups for drinks. Very quiet at night. True that lots of the patrons were Mexicans…not a problem at all. Everyone was very friendly and respectful. Lots of kids with parents and extended family. Would go back again. Thank you!

Family_with_children

6/10

Pleasant

23 Mar 2026

chelsie Jean

Rooms were clean. Beds are rock hard no exaggeration. The fridges will keep you foods either frozen or Luke cool. Staff are decent. I thought the food was actually pretty good. A lot of different options. If you don’t like the food there are other options in the area. The pools are lacking small shallow and I’ve seen cleaner. Hotel needs to get with the times with the brackets and get rid of the room keycards. Had to have them rescanned probably daily. No adults only pools. Kind of a lack of security. Beach furniture needs replaced and updated. Make sure if you want all inclusive to pay before you get there. We missed the button and found out when we got there didn’t have all inclusive asked to upgrade and it would have cost us 1k American extra. For a budget friendly place it was adequate.

Partner

6/10

Pleasant

15 Mar 2026

Brenda

Very small pools, mainly for kids. But there was a rooftop pool that was small but nice.
No where to get coffee before restaurants opened. Walked to OXXO & waited until 7am for it to open & got coffee.
Rooms were nice & big.

Friends_and_family Friends

8/10

Excellent

14 Mar 2026

Lotta Malin Johanna

My room was simple but for my taste fabulous. Everyone is friendly. The main drawback was the skimpiness with supplies. No water is provided and only one cup of coffee to be made in the room without extra charges. Such small things that cost ao little add a lot to the experience and it is a bit miserly not to go that extra step. The breakfast is also quite limited beyond unhealthy options. Otherwise it's a gorgeous hotel.

Self

10/10

Exceptional

13 Mar 2026

Jose

Good

Family_with_children

10/10

Exceptional

11 Mar 2026

Terry

The rooms were great the ocean and pools are great. The food was mostly mexican fare so if you are a picky eater you will tire of the food pretty quick.

6/10

Pleasant

06 Mar 2026

Alicia A

Adequate for the price. It was on the beach. Food was good. Staff was not as friendly as some of our other stays. We did the all inclusive and the drinks seemed watered down. But overall good for the price. We’d go there again. We liked the rooftop pool. Felt safe. Beds were small but comfortable. We had problems with the door key working.

Partner

10/10

Exceptional

25 Feb 2026

Lois Elaine

Staff, clean room, excellent front desk customer service during a difficult/dangerous time in the area. Bartenders were fantastic.

Friends

10/10

Exceptional

21 Feb 2026

Rae

Our stay was wonderful! Beautiful location!! The staff (housekeeping, front desk, bartenders, waitstaff, EVERYONE) were amazing and always very helpful. Very pleasant experience and will definitely recommend and stay here again.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2026

Alexandra

Staff was amazing!

Leisure Self

6/10

Pleasant

13 Feb 2026

Guadalupe

Great stay, but the beds are a little bigger than a twin we booked for 4 people and we were tight. Other tha. That great staff !

6/10

Pleasant

08 Jan 2026

Alejandro

The bathroom was bad it had mold on the walls on the sink the refrigerator was broken this place needs a TLC. The mirrors where dirty

Leisure Family

2/10

Poor

04 Jan 2026

YOLANDA

So duty, same buffet every day

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

David

Very clean room. Lots of space.

10/10

Exceptional

12 Dec 2025

Hugo

Merci

Leisure Family

10/10

Exceptional

10 Nov 2025

William

Mostly a Beach bar hut was blocking most of the view

Leisure Family

6/10

Pleasant

05 Nov 2025

Gizelle

I came here back in 2023 staffing was very nice everything went well. Went again last week and i was disappointed the guy who exchanges the pool towels was very rude, he kept having attitude and responding like if i was stupid. Never was i rude to him in Spanish. I’m not sure if he was bothered because i was talking to my family in English Also sucks that you have to always carry the reusable cup that they give you everywhere if you want to drink. If you have breakfast, lunch or dinner you must bring the cup with you if not they won’t serve you something to drink.

Family

6/10

Pleasant

30 Oct 2025

Frank

Room was too hot…took a long time(1 day) to cool down. Refrigerator did not cool.

4/10

Poor

06 Oct 2025

MARIA PAULINA

Realy nice beach, however the hotel swimminpoos is dirty, broken. Very old place. Very poor meals

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Ruben

Good for what I paid

Leisure Family

4/10

Poor

24 Jul 2025

Adelgiza

They had amazing staff but once we arrived to the room the door handle broke off. Also the showers had hair from the previous people that stayed in the room. The hallways that lead to our room were very humid and the whole inside building was just hot in general. I wouldn’t recommend.

Leisure Family_with_children

8/10

Excellent

11 Jun 2025

Michael

The roos were nice but there was a musty smell.

Leisure Family

4/10

Poor

07 Jun 2025

Alicia

Por supplies. We ask for bathdroom tisúe. They did n bring it until 2 hours. No coffe in the room i ask for coffe for the morning they say it was no for my packge. They told if i woods boy this on the hotel for less price i will get a full service. I do no recommend this hotel. Bar cup were so small baby cups for expensive price.

Leisure Friends

8/10

Excellent

03 Jun 2025

Clinton James

This is one of the cleanest hotels I've stayed at. Staff worked non stop to make sure it looked good.

I liked that it is not a huge hotel. To walk from your room to the pools, beach, or the restaurants does not take 20 minutes. Our room to the beach was probably four minutes. The ocean, however, is about a block away. You can see the ocean, feel the breeze off it, but it takes a bit of walking to get to it. In the photos of the hotel, the ocean looks close, but it isn't.

The food was always hot and fresh. The bars do not water down drinks. Fantastic!

Staff was very friendly and helpful. We do not speak Spanish and we found out very quickly who spoke English and who didn't. A translating app is needed if you need to talk to staff and you don't know Spanish.

Around the hotel, we felt safe walking. Unfortunately, there isn't much to do in the area. The hotel is surrounded by condos and if you want to go anywhere you will be taking a taxi. A round trip taxi will be $25.00 Canadian minimum. We went to the Malecon boardwalk and it was $60.00 round trip.

We went over Easter, and there were lots of families there with their kids of all ages. Lots of families having fun in the pools. Keep that in mind if you are wanting a quieter holiday.

Beach vendors did come by of course, but if you said no thank you, they didn't keep bothering you.

The hotel is close to the airport which is one of the reasons we booked it.

Leisure Partner

2/10

Poor

23 May 2025

ROBERTO

No recomendable, mala comida, ruidoso, polvoso, roban toallas en las áreas comunes, las habitaciones son viejas y muy sucias.

Business_and_leisure Family

10/10

Exceptional

13 May 2025

Akouto Elom

Kudos to the staff. They were great.

Leisure Family

8/10

Excellent

13 Apr 2025

Krysta

Room was fantastic for space. Beds are only doubles so my 6’4 husband was uncomfortable but we knew that going in. No way to lock balcony door so having a toddler in the room made this fun. Staff was very accommodating and friendly though not many actually spoke English. Google translate was my friend. Pools in building 1-3 are very cold. Pools in building 4 were very nice but the bar wasn’t open as long. Construction going on in the hotel right below our balcony, staff was exceptional with moving us rooms. Food options are minimal. Snack bar and 2 buffet restaurants that operated at different times so usually only had 1 restaurant option. Hot water was barely warm. Beach was huge and always beach chairs available and clean. There was birds all over. In the restaurants on the tables/chairs/ buffet counters. Staff was good about shooing them away but I’m sure it was very hard to keep sanitary

Leisure Family

8/10

Excellent

12 Apr 2025

Michelle

The property was clean. Bed was a little hard and food was ok

Leisure Partner

8/10

Excellent

11 Apr 2025

Cheryl

Quiet dining

The only short fall I would say very limited seafood and would have been nice to have 2nd al l a carte evenings even at a small charge for the 2nd evening… as a couple with no children, another quiet al a carte evening would’ve been appreciated

Partner

4/10

Poor

15 Mar 2025

WARNER

Staff was nice. Food was average. Beds were hard as a rock. Drinks were fine. They do cater more to the locals. Proximity to the beach was nice and there are several restaurants close with really good food.

Leisure Family

8/10

Excellent

14 Mar 2025

Kathryn C

Beautiful beach, good good but closer to average than excellent, helpful staff, and very nice place for a family vacation.

Leisure Family

2/10

Poor

10 Mar 2025

Clark

This is for families only. Do not go as a single person or couple. Food was terrible at best. There are two buildings, i was unaware that the building was under construction. I will not be back nothing but screaming kids, place was over crowded with children and most of the time i felt that i was in everyones way. Very unpleasant experience. The staff was extremely friendly especially the people at the front desk. I give the front line staff top marks. They moved me to the other building that was not under construction.

Leisure Self

10/10

Exceptional

01 Mar 2025

Harold Edward

We enjoyed everything

10/10

Exceptional

28 Feb 2025

Renee

My husband and I had a delightful visit. The property was exactly as advertised.It was clean, room was cleaned daily. All the staff was friendly.

Leisure

6/10

Pleasant

27 Feb 2025

Cynthia

They had construction going on . They wanted me to move room to change the closet doors . Room was not cleaned, but cleaned it myself to be happy with it as bathroom had mold n one of the bedsheets were not change

Leisure Family

4/10

Poor

26 Feb 2025

Luciana F

Food service starts outside at 8:30am inside 8am, so on if you have early plans you are screw, my room was right in front of the kids playground and since the buffet closes at 10pm all the kids screaming , adults talking loud . No rest or chill until at least 10:30 pm.

Friends

6/10

Pleasant

23 Feb 2025

Marcy Anne

This property has very little to do except sit at the beach or pool (which is great if that is your preferred activity). Pools are small with limited seating. No night activities. Food was mediocre at best. Unfortunately there are not many restaurant choices. The staff were all very friendly and helpful.
There are paid restaurants within walking distance.
The beach is clean with good seating options. The water has a lot of waves and not great for families with small children.
No drink service or swim up bars

Leisure Family

4/10

Poor

21 Feb 2025

Erik

I would not reccomend this \"resort\". The rooms were moldy and uncomfortable. The food was the worst part though. It was not good and we ended up leaving the resort to eat meals. At one point they served me raw meat and when i brought it to their attention they did not care nd kept serving it to other guests. So after that we were wary to eat the food aside from it being really gross anyway. The people that worked at the resort were so nice though and the location is awesome.

Leisure Family

10/10

Exceptional

20 Feb 2025

Gary

We had infestation of ants in our bathroom was changed to a older room nice location would stay else where next time

Leisure Partner

8/10

Excellent

18 Feb 2025

Judith

Fun place - lovely to share with mainly Mexican families, wr really enjoyed our short stay.

10/10

Exceptional

18 Feb 2025

Judith

Lovely beach - nice helpful staff

Leisure Partner

6/10

Pleasant

10 Feb 2025

Angel

Room definitely need renovation. Very dirty, old and cracks, my bedsheet has stain on it. The towels were not white.

4/10

Poor

08 Feb 2025

Herb

We arrived around 8pm due to the time we landed. Our room was not like in the pictures. We had two double beds instead of a king. They offered us a room with King bed but the room was small, as well as, the bathtub and shower were small, gross and outdated. The shower sprayed everywhere. So we ended up looking at a few other rooms before going back to our original room which had very firm double bed mattresses. The staff were very nice and as accommodating as could be. Unfortunately everything was closed when we went to get food. We did find an incredible Italian restaurant called Portobello that offered to feed us what they could and gave us drinks and a bottle of wine to take back to our room with us. They saved our first night in Mexico. 8 stars to the staff at Portobello

Partner

8/10

Excellent

08 Feb 2025

Brandee

Location and beach proximity

Leisure Partner

2/10

Poor

02 Feb 2025

Lynn

I did not like anything about this property. The staff treat mexicans better than white tourists. Everybody should be equal.

Leisure Self

6/10

Pleasant

28 Jan 2025

Mario

Good

4/10

Poor

23 Jan 2025

Kelly

We did not have hot water in our shower, food options were horrible. Location was good as well as the maid and bartender service. We would not recomend this hotel due to the very limited and poor food choices.

Leisure Partner

10/10

Exceptional

21 Jan 2025

Roy Brian Trevor

We enjoyed staying here very much. It was nice because it was a mostly Mexican clientele, and we weren't surrounded by other gringo's like ourselves. Haha. That's kind of the point of visiting another country. The only complaints we had were that despite having a beautiful private beach, the house music was way too loud. If you like the music, take a seat near the speaker. There was no option to find a seat away from the noise and enjoy a book with the sound of waves and human conversation. Also, the rules of the beach are not enforced whatsoever. Not once in the many days we were here did anyone stop customers from smoking or playing their personal bluetooth speakers all over the beach. Very annoying!

4/10

Poor

04 Jan 2025

David

A one star hotel and dining located on a possible 4/5 star property

2/10

Poor

02 Jan 2025

Edward

I can honestly say I was truly disappointed in this booking. For the amount I paid for you would atleast expect fresh food. This place seemed like a ghost town. The hotel is way out dated. The staff was accommodating but this place is just not worth it. Take my advice, spend a few hundred dollars more and go stay somewhere where you won’t find dirty coffee machines and glasses in room and a place that will provide you with good atmosphere food clean and modern.

Leisure Family

2/10

Poor

30 Dec 2024

Sinue

Dirty rooms there power webs all over the place there no parking . The staff is rude . Don’t not let me canceled my reservation they also charge me 1500 extra. This places is a jk . I’ll will never stay here this places is trash iam very disappointed

Leisure Family

8/10

Excellent

16 Dec 2024

David

Its unfortunate a lot of the staff did not speak english making it hard to figure things out at times.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Hugo

merci pour votre excelent service

Business Family

6/10

Pleasant

14 Dec 2024

Carmen

Hotel outdated but clean for the most part. Beach is awesome. Food is typical resort food.

Leisure Family

2/10

Poor

10 Nov 2024

Hortencia

Dirty and food horrible

Business Family

2/10

Poor

10 Nov 2024

Hortencia

Worse hotel ever

Business Family_with_children

10/10

Exceptional

25 Aug 2024

Saba

Good

Family

8/10

Excellent

30 Jul 2024

Diana

Some reception personnel was unapproachable, in the main tower, they would not acknowledged me untill I made contact. The key cards kept unactivating, at one point our card was activated for a different room. The pools closed at an earlier schedule than on the websites. Other than that it was good.

Leisure Family

4/10

Poor

23 Jul 2024

Joaquin

What can I say? Food was horrible all the way around between three restaurants and a snack bar. Rooms were filthy and the bathroom had mold crawling up the walls. There was no one tending the beach or pool areas so there was trash everywhere. Game room was a joke. I wouldn't pay more than $60-80 a night. Basically you're paying for a room. It was ridiculous to have to walk around with a cup to get served for beverages. Sort of like prison. No cup no service

Leisure Family_with_children

2/10

Poor

25 Jun 2024

Jennifer

I had booked and paid for a quad room with a view for my sons graduation celebration. There was a total of 6 people with us with 3 rooms booked. When we got there, they told me that I had the very basic standard room with no view. My husband showed them the expedia confirmation with the room I booked. They still denied it and forced us to pay an extra $4200 pesos for the room I had already paid for. I getbthat its off season and you need to make money, but I had proof of what I paid for and they refuse to refund me. Expedia also tried to get my refund with thier proof of what I booked. The staff was nice though in general and the housekeepers were excellent about keeping the rooms clean, which was the best part of the stay. The food wasnt good and I'm pretty sure the alcohol had somethig wrong with it because it tasted like chemicals. We also saw a lot of roaches on the lower floors. Which I get because its where it is, but they smashed ones stayed on the lobby floors for hours. I'll never stay there again. They also said they had activities like kayaks and wave boards etc... we never saw any of those or saw anyone else use them. Not sure they existed. The pool was also shut down for the 1st day because someone deficated in it. So, we never got in it obviously.

Leisure Family

4/10

Poor

23 Jun 2024

Lucien

We found the resort to not be as advertised. The staff was very good, but the accommodations were lacking.

Leisure Family

4/10

Poor

23 Jun 2024

Lucien

The air conditioning did not work the entire time we were there. We had to go outside in the heat and humidity because it was cooler than our room. Only two of the eight electrical outlets worked in the room, The plug would either not go in at all, or it would fall out of the outlet. The day we arrived, we could not use the pool because someone had pooped in it. The rest of the week we didn’t go in the pool because they looked dirty. The staff was friendly and very helpful. I would not recommend anyone staying at this resort.

Leisure Family

10/10

Exceptional

18 May 2024

serafin

Beach area

Leisure Family

2/10

Poor

18 Mar 2024

Ramon

Desgastado antiguo no es bueno

Friends_and_family Friends

6/10

Pleasant

17 Mar 2024

Gretty

I like the price of the hotel. I needed a hotel room not too expensive because I only needed it for one night as I already had reservations somewhere else for the rest of my trip. The price and hotel description of Villa Varadero met my criteria. The hotel would benefit from a touch up, a renovation. The elevator is old, and it made a scary noise as it was moving. The towels were clean, but they were stained. The breakfast buffet had plenty of options to choose from, but the quality and flavor of the food was not the best. My daughter and I didn’t eat our food. The staff was friendly, and the service they provided was good. Thank you!

Leisure Family

2/10

Poor

12 Mar 2024

Diane

6/10

Pleasant

08 Mar 2024

Grant and Ramona

The location is excellent, bar service is good at the pool, very limited choice of drinks. Food is good enough to get by but far from excellent. The building is dated, ac in bedroom didn’t work, toilet plugged the first two days, lights are poor, only one plug in in the bedroom, cockroach’s in our sink and under fridge, key cards quit several times. I would probably look for another place rather than stay there again.

Leisure Friends

4/10

Poor

06 Mar 2024

Kelly

Old building very tired and double beds too small. Food choices limited and food was medicore. Cheap liquor with minimal choices and no good. Beer was good. Construction on pool while there but was not informed. Pools too small. Staff were friendly and good to deal with. No nightly entertainment. Won't be back. Stayed 1 week late Feb 2024.

Leisure Family

4/10

Poor

19 Feb 2024

Sarah

Nice beach and nice location.

Leisure

4/10

Poor

05 Feb 2024

Judith

The property is very tired. The rooms almost shabby and skeevy. Pictures on Expedia look nothing like what property is today. Pool under reconstruction!! Really unappealing.
Thank goodness the staff was helpful and friendly.

Leisure Partner

8/10

Excellent

02 Feb 2024

Wendy

Tristemente quien hacía el acero de nuestra habitación parecía no importarle. Desde el primer día el lavamanos estaba muy sucio y le di una limpiada, por el resto de la semana que estuvimos ahí ni una sola vez el baño fue limpiado :(
También me salieron chimenes ( cucaracha pequeña) en la misma área …

Leisure Family_with_children

4/10

Poor

28 Jan 2024

Verified traveler

Not our thing

The beds were clean but our bathroom had a nasty leak in the ceiling above the toilet that they used towels to catch the drip and mold. We read reviews ahead of time and were not expecting a 4 star however every thing you read about is true. Jackhammering the pool for days on end. The constant loud music until after 11pm at night. They say 10:30 is quiet time but I laid there with my head between two pillows looking at my phone at 11:07 and music was still pumping. This is definitely a hotel meant for families with kids. It’s not a couples get away. Food was…okay. The staff was amazing. They tried their best to accommodate you in any way possible, no complaints there. Drinks, plain and simple suck!!

Partner

6/10

Pleasant

20 Jan 2024

Otis

Very noisy

8/10

Excellent

15 Jan 2024

Ron

*The beds are very small for a 6'3\" person to sleep comfortably in. *A lot of the beach chairs are too light duty as they \"fold up\" when you sit in them, the rear legs bend out and make for an uncomfortable sitting position,..I personally stacked 2 chairs up and sat on those as they hold their shape then. *food was fine, as are the options to enjoy them in. *The al-a-cart diner was great!....the only issue there was that at first they didnt want to allow my youngest grandson to be able to attend dinner with us as he is less than 11 years old..I said i'm not going to force any family member to sit in the room while we eat....much less a little boy.. You do need to work on that detail as it almost ruined our dinner night. *The beach I think is far superior to what we have experienced at Puerto Vallarta across the river! * *Nearness to several local excursions based out of the marina ans well as restaurants in that area too. **Overall it was a very enjoyable trip**

Leisure Family

6/10

Pleasant

09 Jan 2024

Luis

Great beach. Suite furniture is dated (should be upgraded). Issues with door lock had to try opening several times before it would open. Room next door. Had the same issue

Leisure Family

4/10

Poor

07 Jan 2024

Ross

In 3 days we moved to 3 different rooms. From loud music, non working refrigerators and brown bath water it was not our favorite stay.

Leisure Family_with_children

6/10

Pleasant

03 Jan 2024

Nico

Lot's of appliciances or other things were broken or needed maintainance. Staff was very friendly but some bar tenders were quite inexperienced and sometimes quite tired. Rules were never enforced. Rooms didn't have good noise (and smell!) insulation. The live music was not to our taste and very loud. Lot's of noises in general (from playgrounds, etc). Beach was very nice when people there followed the rules. It seems like their target audience is mexican families from the rural areas. Experience was not comfortable for people coming from up north.

Leisure Partner

8/10

Excellent

02 Jan 2024

Alejandro

I liked the hotel as is was very family-oriented.

Leisure Family

2/10

Poor

29 Nov 2023

Rosalinda

We left after one hour. Though on the top floor , we heard music and voices and all manner of nonsense the entire hour. Not to mention that we were given room 2700 which I'd directly beneath the mechanics for the lift/elevator. So each time someone used the lift it sounded like someone was banging on the wall when we asked to change rooms, the receptionist shrugged his shoulders and decided he suddenly had no more rooms, despite having clearly had many at check-in. They will force you to wait for a bell boy to arrive rather than give you your room key. Despite having made it clear we had an hour to eat, he still made us wait until my sister said, no we aren't waiting. We can find a room. Terrible. We left after we a

2/10

Poor

13 Sep 2023

Debra

BE WARNED! If you book here; this resort caters to Spanish speaking locals only, we took our family of 6 & were the only,non locals at the resort. Not one guest spoke English. A few staff members spoke limited broken English, however all signs at the resort other than emergency signage were in Spanish, including food/menu items were in Spanish only. The room smelled of urine and had mold all over the bathroom. Housekeeping services were terrible and only cleaned the floor once in 7 days and did not empty garbageor clean the bathroom or sink once. The food was terrible, practically inedible if not for the salad, which we are all week. Our kids barely ate anything. Oh yeah and they have no glassware at the resort so be prepared to be given a plastic cup that you write your name on in Sharpie and carry everywhere if you want a drink. And if you lose your cup amongst the thousand other matching cups people are carry around, be prepared to pay out of pocket for a replacement.
We were completely bamboozled by the Expedia and Villa Veradero websites, which are written and described all in English. None of the promises made claiming, “friendliest resort in Nuevo Vallarta”, family friendly, welcoming, fresh satisfying food” excellent cleanliness standards, were even close to true. We subjected to racism, our kids were called names, faced discrimination, we were pointed at and laughed at. It was a joke, what a complete disappointment and absolute waste of hard earned money and time.

Leisure Family_with_children

4/10

Poor

20 Aug 2023

Ludy

Needs more maintenance.

Leisure Family

6/10

Pleasant

06 Aug 2023

Hector

Normal

Muy sucias las albercas
Comida mala

Friends_and_family Family

10/10

Exceptional

29 Jul 2023

Patricia

The food was amazing and the staff was ALWAYS friendly.

Leisure Family_with_children

2/10

Poor

15 Jul 2023

Nayeli

My room was located on the 7th floor and it just felt so hot to get to my room. Thankfully there was AC in the room. There was nothing to do besides getting breakfast in the morning and walking by the water. The views and getting into the water late evening were the best from my stay.

Leisure Family

2/10

Poor

22 Jun 2023

Andrew

Lowest quality of iterally everything

2/10

Poor

14 Jun 2023

Julie

Awful

Leisure Friends

4/10

Poor

10 Apr 2023

Daniel

Room wasn’t that clean around toilet very dirty broken sink sea view all Palm’s floors not to nice kind of clean but not feeling good and yo much noise from other rooms

Leisure Partner

10/10

Exceptional

25 Mar 2023

ANGELA

This resort was super family friendly. It was very private and I enjoyed having a peaceful vacation with our adult children. The beach was not packed and there was always a place to lay in the sun or shade. we especially liked the rooftop garden pool and bar.

Leisure Family

10/10

Exceptional

18 Mar 2023

Terry

Great family resort with authentic Mexican cuisine.

Close to the small Marina & you can water ya do to Paradise Village.

Make sure you brush up on your Spanish because most of the staff do not speak a lot of English!

Leisure Family

10/10

Exceptional

17 Mar 2023

Catherine Joan

If you’re looking for a real authentic Mexican experience then this is the place to stay. Although not all the staff were fluent in English, they were very friendly and eager to help. The food was amazing; every meal was different and the flavours were phenomenal! The beach was gorgeous and there were always palapas and chairs available. I would definitely recommend this resort and look forward to vacationing here again!

Leisure Family

10/10

Exceptional

15 Mar 2023

Jorge

Buen lugar para la familia
Muy buena opción

Family_with_children

8/10

Excellent

13 Mar 2023

IGNACIA

Everything was wonderful, only the music, it was only one rhythm and it should be mix music. Thank you

Leisure Family

6/10

Pleasant

11 Mar 2023

Kitty A

This is a nice place for Mexican families. The pools are for children and the food is fine. The beach is fabulous! The staff wore masks, however below their nose or on their chin. The buffet was open so everyone handled utensils themselves which did not seem sanitary. The bars also did not feel sanitary and the drinks were not great. The location is great though and the staff was very friendly and accommodating. There are many excellent restaurants nearby and the marina is just steps away.

Leisure Partner

8/10

Excellent

11 Mar 2023

Cynthia

Great ocean front location! Staff was very accommodating and helpful!

Leisure Partner

2/10

Poor

11 Mar 2023

Lilia

Our room smelled like toilet, the smell was persistent the entire time coming from the bathroom. The shower curtain had mold on it, the shower didn’t drain. The pillows were awful. Some of the food was disgusting. Suspicious looking pork skin, frozen pizza, instant diluted coffee. All just gross.

Leisure Family