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Hotel Las Palomas Nuevo Vallarta

Puerto Vallarta · Mexico

Avenida Tepic 60 Colonia El TondoroqueView location

8.0/10Excellent958 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort8.2/108.2
Condition8.0/108.0
Location8.0/108.0
Neighborhood7.4/107.4
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Las Palomas Nuevo Vallarta

Enjoy recreational amenities such as an outdoor pool, a terrace, and a garden at Hotel Las Palomas Nuevo Vallarta. Start your day with a complimentary full breakfast (7:00 AM - 10:00 AM) and savor delicious meals at the on-site restaurant.

This hotel offers complimentary Wi-Fi, a common area with a TV, and a vending machine. A convenient area shuttle (surcharge) provides easy access to nearby attractions. The hotel has 96 air-conditioned rooms, each equipped with a flat-screen TV, cable programming, and complimentary Wi-Fi.

Bathrooms feature separate bathtubs and showers and complimentary toiletries. Guests also enjoy conveniences like complimentary bottled water and daily housekeeping; irons/ironing boards are available upon request. Free self-parking and a business center are also available, along with dry cleaning/laundry services and a 24-hour front desk.

The hotel is conveniently located near Flamingos Golf Club (0. 4 mi), the Bay of Banderas (2. 3 mi), and several shopping centers, beaches, and other attractions. The preferred airport is Licenciado Gustavo Diaz Ordaz International Airport (PVR), approximately 8. 8 miles away.

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Located in Nuevo Nayarit, Hotel las Palomas Nuevo Vallarta is in the business district, a 4-minute drive from Bay of Banderas and 9 minutes from Nayar Vidanta Golf. This hotel is 3 mi (4.8 km) from Playa Bucerías and 3.1 mi (5 km) from Nuevo Vallarta Beach.

Make yourself at home in one of the 96 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 500 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Flamingos Golf Club 0.8 km / 0.5 mi
Bay of Banderas 3.8 km / 2.4 mi
Plaza Lago Real Shopping Center 3.8 km / 2.4 mi
Los Arroyos Verdes 4.2 km / 2.6 mi
Art Walk Bucerias 4.6 km / 2.9 mi
El Tigre Golf at Paradise Village 4.8 km / 3 mi
Paseo Del Beso 4.8 km / 3 mi
Parish of Our Lady of Peace 4.9 km / 3 mi
Tuna Contemporary Ceramics Center 4.9 km / 3 mi
Playa Bucerías 4.8 km / 3 mi
Nuevo Vallarta Beach 5 km / 3.1 mi
Splash Water Park Vallarta 7 km / 4.4 mi
El Tigre Golf Club 7.6 km / 4.8 mi
Nuevo Vallarta Rivera Farmer's Market 8.1 km / 5 mi
VidantaWorld 8.1 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Garden
  • Terrace
Show 7 more facilities & services
  • Restaurant
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE KING SIZE BEDSINGLE • KING SIZE BEDSGL.KG

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    SINGLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable13 photos

    Hotel Las Palomas Nuevo Vallarta

    DOUBLE TWO DOUBLE BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Las Palomas Nuevo Vallarta

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Las Palomas Nuevo Vallarta

8.0
Excellent
958 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
7.4 /10
Amenities
7.8 /10
100 reviews shown
4/10
Poor
25 May 2026
DARLENE DORIS
Mucho ruido
10/10
Exceptional
20 May 2026
Rosalio
Very nice
10/10
Exceptional
18 May 2026
Olivia
Excellent for the price and a layover. Room clean and comfortable but no fridge. Nice pool but didn’t see anything else. Have to drive or uber to food except for breakfast. Staff were very nice and felt safe there. Air conditioning work well too! Quite comfortable in room.
8/10
Excellent
25 Apr 2026
Brigitte
Amazing staff.. helpful, accommodating, good breakfast.
Partner
10/10
Exceptional
07 Apr 2026
renaie Murial Kathleen
Loved our little stay for Christmas
Friends
8/10
Excellent
31 Mar 2026
In-Chul
Good breakfast, okay AC. Overall clean and well kept building with good staff.
6/10
Pleasant
22 Mar 2026
Darlene
It was ok, but just a place i would only use for an overnight
Partner
10/10
Exceptional
18 Mar 2026
Rosalio
It was a pleasure to stay there
Partner
10/10
Exceptional
15 Mar 2026
Roberto
Nice place, a little bit fare from interesting places, but
Family_with_children
10/10
Exceptional
10 Mar 2026
Andrzej
I enjoyed my accommodationvery much. Great breakfast. To bad they don't provide any shuttle. A hotel is a middle of nowhere.
Self
10/10
Exceptional
06 Mar 2026
Eldon
Not used laundry.
Property was very, vety clean.
Breakfast was very good each day.
10/10
Exceptional
05 Mar 2026
Michael
If you wanna be out of the city and visit Señorita and San poncho and then back to Puerto Vallarta, this is a great place to stay as just in a hotel with a pool and a decent breakfast and a friendly staff and clean surroundings. There’s nothing else here however you need to be able to travel north or south 20 minutes either direction.
10/10
Exceptional
04 Mar 2026
Tamara
The staff are just so nice and the rooms are clean.. the pool is amazing and all day sun 🏝️
Partner
4/10
Poor
03 Mar 2026
Keith
Terrible
Self
8/10
Excellent
02 Mar 2026
Travis
Not too bad - not a fan of the birds sitting above you while you eat breakfast- most of the staff is friendly -
Self
10/10
Exceptional
02 Mar 2026
Michael
Great, generous and healthy breakfast. Friendly staff. Direct bus to airport.
Friends
10/10
Exceptional
02 Mar 2026
Tracy
Staff were friendly and helpful. We asked for a better room because of a health issue. They gave us an upgraded room.
The pool area is nice. Although it’s not close to the beach, it was a good place for us to stop for a night.
Partner
8/10
Excellent
01 Mar 2026
David
Great value
8/10
Excellent
01 Mar 2026
David
Shy on amenities but very nice pool and landscaping. Very nice breakfast. Priced very affordable. Thank you.
10/10
Exceptional
28 Feb 2026
Tonya Josephine
Staff very helpful and friendly. Room clean. Shower could have more water pressure.
8/10
Excellent
25 Feb 2026
Ryan Lee Alexander
The room was mostly clean. There were no plug sockets next to the bedside table lamps. Their was no toilet brush to clean the toilet with in case of a blockage. The staff were kind, friendly, helpful and understanding.

The dining area, next to the reception area was a little bit dirtier than I would have like it to have been (there was some bird poo on the furniture, unfortunately). The surrounding area is a bit rough, especially at night time. Soap, a towel, toilet roll, a bathmat and shampoo was provided in the bathroom. Overall, it was mostly a good stay but be aware that the surrounding area can be dangerous at night.
Self
10/10
Exceptional
25 Feb 2026
Kelly
Clean room, friendly staff.
10/10
Exceptional
24 Feb 2026
Michael
Room clean, bathroom clean. Great service, very nice pool and nice surroundings once you get into the hotel.
10/10
Exceptional
24 Feb 2026
Jose
Staff is super friendly and helpful. Felt safe and secure. The breakfast was amazing and delicious. Rooms smell super clean and fresh.
8/10
Excellent
22 Feb 2026
Ryan
The room was clean and the staff were very friendly.
Self
8/10
Excellent
22 Feb 2026
Robert
Clean room
8/10
Excellent
21 Feb 2026
Jalaine
Rooms were clean and staff was courteous.
Family_with_children
10/10
Exceptional
20 Feb 2026
Troy
Room was great , very clean and amazing friendly staff . Breakfast each morning was included and was a perfect start to each day . The location was also pretty local and quiet . Short bus to Bucerias or opposite direction to PV
Partner
10/10
Exceptional
20 Feb 2026
ma amalia manzano
very nice
10/10
Exceptional
20 Feb 2026
Deborah
Clean room, quiet, exceptional breakfast buffet. Best value for money in Banderas Bay.
8/10
Excellent
20 Feb 2026
Kyla
Pretty nice hotel. Basic rooms, nothing special. Good breakfast
10/10
Exceptional
18 Feb 2026
Kenswick
This property was well kept and the reception staff were all helpful. The language barrier was hardly an issue for us because staffers were quick to translate.
Partner
8/10
Excellent
13 Feb 2026
Shannon Lynn
The hotel is very good for the price. The staff are friendly and helpful. The room and linens were clean and comfy.
The downsides are no mini fridge in the room. No plug outlet in the bathroom so I had to blow dry and curl my hair in the main room. The hotel is not walkable so you need to have your own vehicle or take an UBER to get anywhere. There is an OXXO, a coffee shop and a few small restaurants about a 10-15min walk. It’s possible to walk the other direction to the Starbucks and Comer area but that’s an even longer walk.
The room is not sound proofed. You will hear conversations from the rooms next door, people in the hall, etc etc. Luckily the other guests were courteous.
The breakfast area really needs more seating. We had to eat standing up on several occasions.
Even though we have some gripes and we would not personally stay here again we still highly recommend it to anyone on a budget because for the price it’s a good deal.
Leisure Partner
10/10
Exceptional
13 Feb 2026
Angel
I usually stay at 5 star hotels. This one is a true gem
10/10
Exceptional
11 Feb 2026
Moses
Friendly clean and good service
Business_and_leisure Partner
8/10
Excellent
10 Feb 2026
Forest
Location doesn’t have much around it but it has a great breakfast and a great pool.
Leisure Self
8/10
Excellent
08 Feb 2026
Brigitte
Good location, good price, good breakfast
Partner
10/10
Exceptional
07 Feb 2026
Edward
Super cute hotel with friendly staff, clean rooms, delicious breakfast in the morning. Pool and a ln outside workout area.
I would just say that it's a ways to get to the city and other attractions. If you rent a car you're good but no car and it would be a lot of walking just to go to the grocery store or do any activities.
Leisure Family
6/10
Pleasant
06 Feb 2026
Glenys
Lack of amenities in the room. 1 towel each and only 1 hand towel and no wash cloth. No coffee pot and the shower had no pressure
6/10
Pleasant
04 Feb 2026
Diane
Elevator not working
Wanted 2 beds and only king size was avalaible
Friends_and_family Family
6/10
Pleasant
04 Feb 2026
Colette Renate
No blow dryer
N9 coffee maker
Leisure Self
10/10
Exceptional
03 Feb 2026
Hannah
The rooms are big, clean, and well appointed. Quiet beautiful property with gardens and a great pool easy access to the main road so you can get to all the main attractions in Bucerias! 20 minutes from the airport. Staff are very friendly, breakfast is delicious with many options including gluten free.
Leisure Partner
6/10
Pleasant
02 Feb 2026
SALEM
decent
Self
2/10
Poor
01 Feb 2026
Debby
Not very clean geckos in the beds bathroom dirty
2/10
Poor
31 Jan 2026
Emilio
De los peores lugares en los que me he quedado en mi vida, si quieres la experiencia de las habitaciones y las áreas comunes de un hospital de gobierno, entonces este hotel es para ti. Un desorden de lugar, otros huéspedes, haciendo total desorden y nadie del hotel que les pidiera guardar comportamiento, el desayuno, peor que de estación de camiones, en general, un lugar al que no regresaría
Business
8/10
Excellent
23 Jan 2026
Tatiana
Stuff are very kind and helpful. Room are clean.
There is to good acoustics in the hallway. When people walk and talk its loud. Would be great if there would be double door in the room. It will help lots.
Leisure Self
6/10
Pleasant
23 Jan 2026
MALCOLM
Facecloths. Coffeemaker
Partner
8/10
Excellent
21 Jan 2026
Damar
Hotel Palomas is charming. The rooms are big, clean and offer a good quiet nights sleep. The breakfast was prepared every morning on time and the staff provided service with a smile. The pool was refreshing and just enough when you want to take a quick dip. Don’t forget the workout area next to the pool. I thought it was a playground for kids but then realized it was body weight equipment. The public bus stop going to PVR is a 3-5 minute walk from the hotel. It’s not bad during the day and very safe however don’t wear your good shoes as there is no sidewalk (just a dusty little walkway). And be very careful crossing the street to get to the bus pick up area. The bus is very cheap and they drop you near the Sheraton Hotel in PVR. You can walk to the shops, restaurants and Malecón from there. At night, I used Uber and the rates ($12-$14 USD) were not bad considering the distance from the Romantic Zone. The front desk agent recommended that I visit and explore Bucerias which was lovely. It’s a 5-7 minute Uber ride and a nice alternative to PVR. If you visit, go to Fat Boys for lunch or dinner…really good food and nice staff. Hotel Palomas is a good deal and easy on the budget. You may need to discover your inner explorer to get around, but it’s all worth it in the end.
Leisure Self
10/10
Exceptional
19 Jan 2026
Barbara
Clean room, nice people, great breakfast
Partner
4/10
Poor
14 Jan 2026
justin
Booked a twin bed room, given a king- elevator was not working, had to carry luggage up 3 flights of stairs, breakfast was minimal at best- no toaster for bread, no knifes to spread butter/jam. Booked for 2 nights, left after 1- would not refund 2nd night
Leisure Family
10/10
Exceptional
12 Jan 2026
Jose
Very friendly staff, and very courteous, we will come back! Gracias
Leisure Family
6/10
Pleasant
07 Jan 2026
Patrick L
The staff was very courteous., and we appreciated daily room attention such as 2 bottles of water, as well as clean towels and floors.The breakfast was good but monotonous. The clean swimming pool could be very busy at times and a non-holiday stay would be quieter and more peaceful. The location is not ideal however public transportation is available.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Glenys
Fast, speedy and courteous
2/10
Poor
01 Jan 2026
Maria elizabeth
Cancelaron la reservación 2 días antes de mi llegada pésimo servicio para que venden habitaciones que no tienen disponibles
10/10
Exceptional
01 Jan 2026
Constanza
Excelente hotel, las habitaciones son cómodas, el desayuno exquisito y el personal muy amable.
Friends_and_family Family
6/10
Pleasant
29 Dec 2025
Roger
The room had some bugs, the staff was little bit rude (except for the staff serving food, food was very limited and sometimes no utensils or plates and no bread, fruit or yogurt
6/10
Pleasant
29 Dec 2025
Halimul
just ok. nothing fancy. can improve a lot though.
Leisure Family
10/10
Exceptional
29 Dec 2025
Tegan
Good
Leisure Friends
8/10
Excellent
28 Dec 2025
Gilles
Good amenities, but a bit out of the way for people without a car. We were there for going at the hospital for tests early in the morning.
Gil
Business
10/10
Exceptional
28 Dec 2025
Vinesh
Good hotel
Leisure Family_with_children
6/10
Pleasant
27 Dec 2025
Katrina
Need an outlet in the bathroom and at least a little storage for clothes. Also it would have been nice to have hand towels.
Partner
8/10
Excellent
27 Dec 2025
Leon Salvador Rios
Clean Room just fine
Food can be a little bit better coffee Service urna to slow . Good air conditioning Fabulous. Location could be more visible
10/10
Exceptional
26 Dec 2025
Dariia
Staff is so nice , breakfast is tasty . Hotel worth it’s price
Leisure Partner
10/10
Exceptional
21 Dec 2025
Kyle
Great Value for price.
Rooms are clean.
Staff is friendly and helpful.
8/10
Excellent
16 Dec 2025
Maritess Francisco
Staff were great, very courteous. Room was clean but fixtures are metal and marble. The metal becomes rusty specially in the bathroom, and makes noise on the floor tiles that you can hear from other room.
Leisure Family
8/10
Excellent
16 Dec 2025
Enrique
In general, everything was good. Mariana, Margarita, and Neli were super nice and extremely helpful. In addition to assisting me with some room issues, they were very knowledgeable about Vallarta and advised me on where to go, distances, and more. Overall, they made my trip so much easier. Thank you. The room was okay, and the breakfast (for me: cereal, milk, yogurt, and fruit) was excellent. The kitchen staff were also very nice and helpful.
Leisure Self
10/10
Exceptional
14 Dec 2025
susan
lovely gardens....
Partner
10/10
Exceptional
14 Dec 2025
Kim
The staff here are all excellent. They make the stay wonderful. The hotel is very old but it is very clean and the beds were comfortable. Not close to very much but it has a pool and beautiful grounds. Loved the staff!
Leisure Friends
10/10
Exceptional
13 Dec 2025
Leroy
The staff are all very friendly. The room is clean and spacious. The breakfast makes this hotel well worth it.
10/10
Exceptional
11 Dec 2025
Jay
Great stay!!
Leisure Self
10/10
Exceptional
07 Dec 2025
Roberto
Exelent everything!!
8/10
Excellent
05 Dec 2025
scott
Nice staff and good place to stay for the money. Lack of good restaurants nearby and also no mini fridge in the room was a problem for me however
2/10
Poor
03 Dec 2025
Natali
Me recibieron mal y los desayunos siempre me decían que no había
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Sarah
The rooms were clean, the pool was amazing and the staff were some of the nicest people I've met.
Partner
8/10
Excellent
24 Nov 2025
mercedes
Over all good
10/10
Exceptional
24 Nov 2025
Tamara
Lovely little hotel! The staff is amazing and the pool is great! 10/10 recommend 😍
Leisure Partner
10/10
Exceptional
19 Nov 2025
Olive
Nice place, good breakfast, like grounds
8/10
Excellent
17 Nov 2025
Luis A
Some employees very good like Adam the others not so good. They should do better on breakfast like charges to the room if customers lost tickets etc
10/10
Exceptional
07 Nov 2025
Mary
Yes, AC was excellent. Breakfast was really good.
Friends_and_family Family
2/10
Poor
03 Nov 2025
Chrystal
Formal complaint-Re: Receptonist Marriana
I arrived at your property on Sunday, October 26th at approximately 10:00 a.m. I work regularly in Nuevo Vallarta and was considering a two-week stay, so I stopped by to inquire directly about rates or promotions before booking online. As an Expedia Gold Member, I had already confirmed that rooms were available and that I was eligible for my membership discount.

At the front desk, I spoke with Marianna, who provided an extensive sales pitch for an “early check-in” fee of 400 pesos. She emphasized that paying for this option would be better and allow me to relax and shower, repeatedly insisting it was the best choice. I politely declined, explaining that I planned to spend the day in Bucerías and would return later.

When I returned around 1:45 p.m., Marianna told me that because I had declined the early check-in, my room would not be available until 3:00 p.m. I accepted this and simply requested to wait by the pool. Notably, the hotel appeared nearly empty—I only saw one family during my stay.

I stayed one night and spoke with Gustavo, the manager, the next morning to express my concern that Marianna had requested cash and had misrepresented the hotel’s occupancy to pressure me into paying an unnecessary fee. The interaction made me feel uncomfortable and misled.

While I enjoyed the property itself, this experience with the front desk staff left a very negative impression, and unfortunately, I will not be returning to this hotel.
10/10
Exceptional
26 Oct 2025
Brad Davin
It was great. Looking forward to returning soon!!!
Leisure
10/10
Exceptional
04 Oct 2025
Jaime
ES UN LIGAR BUENO PARA QUIEN BUSCA REALMENTE DESCANSAR MUY TRANQUILO
Friends_and_family Family
8/10
Excellent
25 Mar 2025
Gerwood
Comfortable
Leisure Self
2/10
Poor
18 Mar 2025
Yesemia
You can’t serve your plate and you only get served very little food
8/10
Excellent
13 Mar 2025
Patrick
clean good water pressure wifi the staff helped me book ubers there aer 2 restaurants and a coffee shops a short walk away
Leisure Self
4/10
Poor
06 Mar 2025
Sharon Julia
No mini fridge, no phones, no safe. Not near any shopping and e erywhere u went, u had to get a taxi. The resort was older and the swipe cards had to b reactivated at least 3 times a day. 1-2 days but no more for this resort
Leisure Friends
6/10
Pleasant
06 Mar 2025
mike
great place and price cheap ubers to local resterants in bucerius no pool loungers no glasss or face cloths in room stayed 9 days and would stay again
Leisure Partner
2/10
Poor
23 Feb 2025
Maria del Carmen
Really bad customer service, the lock to my door was not working property. The elevator panel was broken. There is no sign on the main road so it's hard to find.
6/10
Pleasant
21 Feb 2025
Chrisopher Robert
Room was very basic. No plugs beside the bed, so the bedside lamps were just for decoration; not operational. Light by the door did not turn off all night. Room was bare, no art or colour. Pool was cold. Breakfast was very limited and not very good.
Business_and_leisure Self
8/10
Excellent
20 Feb 2025
Marie
no restaurants close. no ice machine in hotel
Leisure Friends
8/10
Excellent
19 Feb 2025
Helgi

Awsome Hotel !!

A great stay for 17 nights and would recommend this place to all !! Super great staff by the way !!
Partner
8/10
Excellent
17 Feb 2025
Phillip
.
Leisure Partner
6/10
Pleasant
15 Feb 2025
Bernice
My bad, didn't realize that only a Mexican style breakfast was served, then the restaurant closed for the day. No ice machine.
Leisure Partner
8/10
Excellent
13 Feb 2025
Jason
Happy Birthday Sis. We got here with no trouble and the weather is good. Little cooler than last year, 23-28. Zaq and Saraarrived yesterday afternoon. On the bus today for about 3 hours to get to Barra de Navidad.
Leisure
10/10
Exceptional
13 Feb 2025
Jerzy
The hotel is very pleasant. Not too big,quiet and very clean, which was very important to me. The breakfast were good, the service was nice,and the area with the swimming pool was very well kept. I am very pleased with my stay. The hotel is worth recommending to others.
Leisure Partner
6/10
Pleasant
11 Feb 2025
Liane Karyn
Loved the pool and morning breakfasts. Cockroaches in room.
8/10
Excellent
10 Feb 2025
francisco
limpieza en camas y toallas muy limpias y regular el cuarto por donde veias .....mucho polvo por esos lugares y consecuentemente sucio o polvosas algunas mesas en comedor ....amables todo el personal con quien interactue.
Leisure Partner
6/10
Pleasant
08 Feb 2025
Jaime
Property is driving distance to the town of Bucerías. We rented a vehicle, so we were able to move around with no problem. The hotel had what we needed A/C, good bed and good bathroom. Very clean facilities. The breakfast was just okay. Coffee was not good at all.
This was a spur of the moment trip and this hotel fit our budget.
Leisure Partner
6/10
Pleasant
05 Feb 2025
Pamela S
The wifi did not work properly in the rooms.
And no place to eat dinner close by. Only a restaurant thats a 15 minutes walk.
Leisure Family
6/10
Pleasant
03 Feb 2025
Liliana
The pool was the best part. Not much privacy in the rooms. They only offered one key making it difficult for family sharing the room.
Leisure Family_with_children

Location & surroundings

Hotel Las Palomas Nuevo Vallarta
Avenida Tepic 60 Colonia El Tondoroque, Nuevo Vallarta, Mexico

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