Name: Hampton Inn By Hilton Nuevo Vallarta
Address: Carr. Federal, 200 Tepic-Puerto Vallarta Nuevo Val, Nuevo Vallarta, 63735, MX

10/10

Exceptional

24 Jul 2026

Greg

The stamp was great and the room was nice and clean. Property had a nice bar and restaurant and the breakfast was very good… Better than they have an America! I called some other family to come and meet up with us and they found a room for them also so we could all be on the same floor

6/10

Pleasant

21 Jul 2026

MAria Teresa Opaon

The only complain i have is , I wish the food will vary every other day but still grateful. Thanks

Family

10/10

Exceptional

02 Jul 2026

Chimena

I was greeted immediately. Very friendly and helpful. Enjoyed this day. I wish these dinner menu was a little more extensive but it seems more of a Business hotel? Red destination or people that are traveling to the airport. I was very grateful they accepted dogs but it is a bit spendy to have a dog's day. Other than that the complimentary shuttle was very convenient. Definitely would stay there again. Beds were super comfrey if you're English speaking, it took a little bit of a learning curve, but you can change the language on your TV. Super clean

Pet

6/10

Pleasant

26 Jun 2026

Jessica

The Hotel is nice and clean. The front desk receptionist are the worse. They don’t greet you they don’t explain anything. I had to literally move my hand in her face for her to look up and greet me.

Family_with_children

10/10

Exceptional

20 Jun 2026

Perla

Good

6/10

Pleasant

09 Jun 2026

Larry

It was noisy outside

Self

8/10

Excellent

06 Jun 2026

Michael

Everything was great. Lupita took the time to get to know us. She is wonderful!

Partner

10/10

Exceptional

08 May 2026

Alberto

Did not try breakfast .

Self

10/10

Exceptional

16 Apr 2026

robbie

Good

10/10

Exceptional

12 Apr 2026

Patricia

Good

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

PATRICIA

Shuttle, Ivan was extremely helpful, always willing to assist.

10/10

Exceptional

05 Apr 2026

Sergio

Clean
A bit far from everything

Self

2/10

Poor

03 Apr 2026

Angela

Always had issues making “reservations” for everything. Nothing was accommodating. Front staff girls were not helpful at all. Omar was the biggest help and made our day every-time we seen him. He was the best part of the hotel. AC works amazing!

Family_with_children

10/10

Exceptional

03 Apr 2026

Jerome

Everything was great….

Family_with_children

10/10

Exceptional

01 Apr 2026

Celeste

Breakfast was good. And outdoor pool was nice and clean.

Family_with_children

10/10

Exceptional

31 Mar 2026

Mario

Perfect for our needs Vallarta Adventures close, the water park in the fornt

Friends

8/10

Excellent

10 Mar 2026

Andrea

The pool only gets sun after 3pm. The hotel is very nice. You need your key to work elevator. Omar & Ivan are the shuttle drivers & are very friendly & full of information. Pool towels can be asked for at reception. Laundry is free to use but you have to book 24 hours in advance. There is a great restaurant within walking on Mexico ave (4 vientos reservation required)

Friends

10/10

Exceptional

06 Mar 2026

JOSE

Hotel was clean modern. It's close to some very nice beaches- about two miles. Large nice grocery store about 1/4 mile. Breakfast was good and plentiful for my taste. Cheap Public transportation nearby.

8/10

Excellent

02 Mar 2026

Wayne

Góod for 1 night

Partner

8/10

Excellent

02 Mar 2026

Jorge

Nice property, not the best breakfast

Family_with_children

6/10

Pleasant

01 Mar 2026

Krista

Front desk was not helpful. Also not easy to approach.

Partner

6/10

Pleasant

20 Feb 2026

wayne darrell

The room was good. There were no reading lights over the bed and the bathroom vanity mirror was inefficient for women to see for makeup purposes. The staff was excellent.

Partner

10/10

Exceptional

19 Feb 2026

Stephen

Great place

10/10

Exceptional

19 Feb 2026

michael

Clean room.

10/10

Exceptional

17 Feb 2026

Alfredo A

Excelent.

10/10

Exceptional

16 Feb 2026

Rigoberto

Everything was perfect

8/10

Excellent

16 Feb 2026

Daniel

Nice room and great staff

8/10

Excellent

14 Feb 2026

Lawrence

Room was spotless.workers very courteous

Leisure Partner

8/10

Excellent

13 Feb 2026

Peter

Staff good. Room cleaning slow to get going. Breakfast good and plentiful. Long walk or taxi ride to beach, but booking shuttle to beaches convenient. Shuttle driver Omar was kind and excellent service.

Leisure Partner

10/10

Exceptional

11 Feb 2026

Danielle

Clean, easy

8/10

Excellent

10 Feb 2026

Wilbert

Nice

10/10

Exceptional

10 Feb 2026

Sergio

Food and room

10/10

Exceptional

08 Feb 2026

JUNPYO

The room was clean and comfortable overall. The only downside was the location. Other than places near the airport, most spots took over 30 minutes to get to. There wasn’t much around the hotel either, so we ended up using Uber or taxis every time, which was a bit inconvenient

Leisure Partner

8/10

Excellent

08 Feb 2026

marietta

The hotel was lovely, the staff was
Good and helpful, overall. Hotel was very nice, very clean and modern. Pool area was very nice.

Only stayed 2 nights and had no car, so location was very limiting. Had to shuttle, or use Uber or taxi to after hours so that was a drawback. Beside a busy road so quite noisy.

Shuttle driver Omar was wonderf. Unfortunately shuttle only drops you off between the hours of 9-4, so you have to get transportation to return during those hours.

Had 2 rooms but only one had hot water, so that was frustrating. Room cleaning had to be requested after waiting until 4 pm for the room to be cleaned.

We asked for a late checkout and they accommodated us, but communication between staff was poor and we were locked out of our rooms. But that was handled nicely to let us back in to grab our stuff.

Overall, we enjoyed the hotel stay, but items mentioned above gave reason to rate lower.

Leisure Family

4/10

Poor

07 Feb 2026

Elpidia

Front desk rude. Not professional not welcoming. No bell hop. No help as to suggestions or things it's offers.

Leisure Family_with_children

10/10

Exceptional

06 Feb 2026

Jorma

Yes.yes. Eve rything was great.😎

Leisure Partner

10/10

Exceptional

05 Feb 2026

Pastor

El hotel es muy bueno, casi esta nuevo asi que todo esta muy bien, la comida tambien muy variada...

Leisure Partner

10/10

Exceptional

03 Feb 2026

Barry

Beautiful hotel ! Clean and great customer service!

Leisure Partner

8/10

Excellent

30 Jan 2026

Harald

Okay. Only coffee for one

Leisure Partner

8/10

Excellent

29 Jan 2026

Jayne

The staff was very friendly and helpful. Great breakfast, but a little variety in the food offered would be nice. We really appreciated the free shuttle rides. Omar, the drive was enjoyable and a big help. However, he was the only driver, so make sure you book ahead. The hotel was wonderfully quiet, except for a couple of hours one night. I speak some Spanish, but all front desk staff spoke English very well, in case you only speak English. Be aware that the hotel is in an industrial area, so if you like to walk outside, there are not a lot of close options for that. Itis a very streamlined walk of about 45 minutes to a very nice beach, but ubers are very reasonably priced also. The only negative thing for us is that the pool is in a shaded area for most of the day, so you won't see much sun there and the water was not warm! We would definitely consider staying here again and very much appreciated the warm and friendly staff!

Leisure Partner

10/10

Exceptional

25 Jan 2026

PEGGY

Room was clean and comfortable, and the pool area was nice as well. Breakfast buffet qas hot and fresh!

10/10

Exceptional

24 Jan 2026

Andrew R.

Loved the clean room, comfortable bed, friendly staff. I didn’t enjoy what was on offer at the free breakfast , but other guests seemed to like it. On site self serve laundry facilities and self parking were much appreciated. Nice fitness room and outdoor pool. The area felt safe. All in all we really enjoyed our stay. Good value for money.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Cherese

Wenhad a great stay. Room was clean and comfortable, the breakfast was delicious and the staff were bery friendly and helpful. I would definitely stay at the Hampton Inn by Hilton Nievo Vallarta again.

Leisure

10/10

Exceptional

23 Jan 2026

Jose

Everything was great

Leisure Family_with_children

10/10

Exceptional

21 Jan 2026

Yama

Every thing was good. Friendly Front Desk staff, shuttle driver (Omar) was on time nice all the time

Leisure Family

8/10

Excellent

20 Jan 2026

karen maureen

Friendly hotel. Very clean, hot breakfast each am was very good. We chose this for price point and simplicity. Different kind of vacation this time. No All Inclusive, no just laying on the beach. Action packed plans to explore here there and everywhere. Suit that purpose with exception it is not a walkable locale. We took buses, taxis, ubers and Hotel Shuttle everywhere we had to go. In Mexico each of these options are very cheap, reliable and safe.
Due to location we would not choose this Hotel again but do give it a 9 star approval. Well done!

8/10

Excellent

13 Jan 2026

Naz

Clean room and staff are friendly.
Breakast is just ok, nothing to rave about.
Advertized as shuttle bus available to beach but tje bus is not always available. You need to book in advance and sometimes its already booked in the limited time frames.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Patricia Arteaga

Every one was so nice every thing was clean

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

PRISCILLA

The room was great! The staff were very friendly.

Leisure Partner

6/10

Pleasant

07 Jan 2026

Jessica

Solo las camas eran muy pequeñas

Leisure Family

6/10

Pleasant

06 Jan 2026

Allen

Room was clean and comfortable, this is not a 4+ star hotel.

Leisure Partner

4/10

Poor

06 Jan 2026

Sharon Anne

We did not like our room on the third floor, we complained about the ventilation system, there was an older as well, we did ask to move to a different room, but the hotel was full, I feel that there was a real language barrier issue as well. The staff in the buffet area were very good, in keeping the area clean, the driver for the transportation service, Martin’ was amazing, and so helpful, it was a pleasure to know him.

Leisure

10/10

Exceptional

05 Jan 2026

Coral

Clean

Partner

10/10

Exceptional

05 Jan 2026

Keyra

Great service

10/10

Exceptional

05 Jan 2026

Sherie

Beautiful place and great staff. Thank you

Leisure Family

6/10

Pleasant

02 Jan 2026

Mary M

Everything was good about the hotel except the restaurant. We had dinner and the service was incredibly slow and the food was terrible. The nachos had no cheese, tacos bad, hamburger lousy. For breakfast the food was edible, but not tasty.

Partner

10/10

Exceptional

25 Dec 2025

Serge

Staff was excellent! Martin was great driving us to different spots!! Clean rooms and excellent breakfast for not being an all-inclusive.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Bruce

Nice new rooms, very clean and modern.

Partner

10/10

Exceptional

23 Dec 2025

Habin

Very nice neat and clean

10/10

Exceptional

23 Dec 2025

Jesus Edouardo

Was clean the room helpful staff

Business_and_leisure Friends

2/10

Poor

20 Dec 2025

Azam Rizwan

The staff didn't help with the bags when we went in and ignored us, rooms were tiny, washroom door malfunctioned, cleaning not done properly, tissues not refilled

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Lillianne Margaret

Very comfortable place to stay...very clean

Partner

6/10

Pleasant

15 Dec 2025

chikezie

I had a good time in this place but they didn’t deliver on their promises when it comes to the 24/7 shuttle. The location was good and the breakfast was great too. The guys in the kitchen were very friendly and knowledgeable. They were very polite and clean. They will serve varieties of food every morning with smiles. I enjoyed every bite of the meal I had there. I would have given them more stars but they tricked me into paying for my own taxi to the airport when I was leaving. The booked a taxi for me and asked the driver to collect money from me at the airport even though they told me the night I spoke to them about dropping me off that they’re going to pay for my taxi. So keep it in mind that you’re barely going to use their shuttle service because they only have few hours on their booking records. 7am, 9am, 11am and 1pm. This makes it impossible for anyone to get a ride to anywhere with their shuttle so prepare to use uber. Please don’t use taxi in Puerto Vallarta if you really can avoid it because they’re very expensive. Set up your uber app to charge you in dollars and use uber at Puerto Vallarta. Watch out for their house keeping people because they will use your old bedsheets to make up your bed if you don’t pay attention. I experienced it and called them back to change the bedsheets with a freshly cleaned ones. The hotel is clean and the people are friendly. I was their for a week and only used the shuttle once. I used uber throughout my stay.

Business_and_leisure Partner

10/10

Exceptional

09 Dec 2025

Michael

Very nice place easy check in and check out easiest of my life very organized

8/10

Excellent

09 Dec 2025

Greta

Pros: Staff was always friendly and helpful. The morning breakfast was outstanding each day. The room was clean. Cons: No onsite restaurant for dinner. The tile floor in the shower is very slick and dangerous, needing to be replaced with rough surface tile, a shower mat, and grab bars to make the shower safe. Wash cloths aren't automatically provided and getting them was difficult. The permanently placed shampoo, conditioner, and hand lotion in the bathroom are annoying and take up space for my own products. The hotel is land locked by highways making the location unwalkable and a problem I didn't realize when I made the reservation. This makes walking to a nearby restaurant for dinner basically impossible. The noise from the highway was very noticeable when trying sleep. Overall: Still a positive experience and would consider returning on my next trip.

Business

10/10

Exceptional

08 Dec 2025

Sonia

The best service

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Bonnie Susan

If you're looking for an off resort experience between PV and Nuevo this is a good option. The hotel/room was very clean and modern.
The pool area is also a nice place to be.

Ivan really made the stay complete, whether it be in the lounge or at the pool. He really cares about his guests and their experience while they're at the hotel.
Thanks Ivan!

Leisure Friends

4/10

Poor

30 Nov 2025

Romina

Room was not very clean, you could see hair in the room and the bathroom, the breakfast was very poor, you could barely name it breakfast, few thing to eat and not even delicious.

Leisure Family

8/10

Excellent

25 Nov 2025

Andres

Tha toilet paper in our bathroom was used and almost finished, I understand saving cost, but it looks cheap

Leisure Partner

10/10

Exceptional

21 Nov 2025

Frank

Everything excelent for the price point. The bed I had not as sturdy.

Leisure Family

10/10

Exceptional

20 Nov 2025

Ruth

The front desk staff were polite and welcoming. The room was clean and comfortable and the cleaner were very friendly and attentive. The food was great and the ambience was wonderful as well. I will be back!

Leisure Family

10/10

Exceptional

15 Nov 2025

Olwen

Friendly staff, very clean and well maintained hotel

2/10

Poor

13 Nov 2025

Dusan

Horrible

Leisure Self

10/10

Exceptional

07 Nov 2025

Sheila

Excellent staff very friendly and helpful Sandra at the front desk and Ivan

10/10

Exceptional

08 Oct 2025

Ann

Beautiful hotel with amazing staff!

Leisure Self

8/10

Excellent

19 Sep 2025

Sonia

I liked

Business_and_leisure Partner

8/10

Excellent

11 Sep 2025

Israel

Great staff, pool was very nice

10/10

Exceptional

09 Sep 2025

lourdes

The hotel facilities are very nice, service excellent, everyone was very friendly and ready to help. Breakfast was very good. The singer who performs Thursdays is really good. Jaime, the driver of the shuttle also is very nice and helpful. Got two rides from him.
Still, not much around the property, not good transportation or dining.

Business_and_leisure

10/10

Exceptional

08 Sep 2025

Gustavo

Perfect.

8/10

Excellent

07 Sep 2025

Raymond

Nice staff , no spa with the pool

10/10

Exceptional

29 Aug 2025

Mitsuko

We enjoyed the entire stay. All the staff was kind and helpful. Breakfast was good. You need to make an appointment for using the laundry room, but I liked the system because I was able to use it privately. We enjoyed the swimming pool as well as the sport gym. There were not many shops around in the walking distance but we had no problems because we had a rental car and the hotel had free parking.

Leisure Family

8/10

Excellent

24 Aug 2025

Francisco

We did not like the swimming pool

Leisure Partner

10/10

Exceptional

24 Aug 2025

Komal

Staff is amazing especially julie❤️

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Grecia

Everything was perfect except there’s no access to internet to watch movies which that was an inconvenience for kids.

8/10

Excellent

12 Aug 2025

Arantza

The only downside to the stay was finding the pool water GREEN. We brought it to the attention of the hotel staff and they had closed the pool the next day. I’m guessing for water testing and treating.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Carolina

The hotel staff was very helpful and kind.

Leisure Family

10/10

Exceptional

25 Jul 2025

Rosa Elena

Great hotel, had a great nights rest! Very quiet and peaceful and helpful staff! 10/10 recommend