Name: Riu Palace Pacifico -Adults Only - All Inclusive
Address: Av de los Cocoteros - Lote 2, Nuevo Vallarta, 63732, MX

10/10

Exceptional

24 Jul 2026

Victoria

👍

10/10

Exceptional

24 Jul 2026

Maria

I live the cleanliness the wonderful staff the food great quality .. it was excellent

10/10

Exceptional

24 Jul 2026

Alexis

Beautiful property with well kept rooms, super clean pools and easy access to the beach. Every single RIU staff member greeted us with a smile and made this stay unforgettable. The wife and I LOVED our stay.

10/10

Exceptional

23 Jul 2026

Rene

Excelente staff, we enjoy the shows, I like the food, thanks.

10/10

Exceptional

22 Jul 2026

Guadalupe

It’s a little difficult to eat at some of the restaurants.

8/10

Excellent

22 Jul 2026

Fabiana

Necesitan capacitar mejor al personal de limpieza y guarda y custodia de pertenencias dejadas por los huespedes

Friends_and_family Family

10/10

Exceptional

22 Jul 2026

Wilhelm

Excellent food in all the restaurants. Friendly staff.

10/10

Exceptional

22 Jul 2026

Blake andrew

Overall amazing 10/10

10/10

Exceptional

22 Jul 2026

lovepreet

B

10/10

Exceptional

22 Jul 2026

Alanisse

Great stay

Partner

10/10

Exceptional

21 Jul 2026

Tiffany

I absolutely loved every minute of our stay here!
Beautiful, accommodating, lovely!

Partner

10/10

Exceptional

21 Jul 2026

Douglas Lawrence

We had an outstanding vacation. The staff was very friendly and helpful. They had a big buffet and large screen TV for the World Cup Soccer final. The food was great. The pools were great. I’ve been to the RIU Palace in Nayarit 3 summers in a row, and this resort has been consistently outstanding
I did slip on the wet stairs and fell, so be very careful. My lacerated arm kept me out of the pools, but I survived. That staff was very helpful in giving first aid. Another lady fell and broke her arm a few days later.
I still give the resort the highest ratings. You might want put down some friction tape.

Family

10/10

Exceptional

21 Jul 2026

Evelyn

I really loved, enjoyed and has a great time at Rui. Great Staff, food and atmosphere. I truly recommend coming here and would totally do it again.

Family

10/10

Exceptional

20 Jul 2026

Alexis

The staff were very friendly and helpful. I went on vacation for a few days with my husband, the food and drinks were delicious- even the non alcoholic (I was pregnant at the time). I do wish they had more events in the evening since the pools close kind of early. During our stay they ONU had a 1 night party (not our scene) 2 separate shows of live music and a Michael Jackson performer.

Partner

10/10

Exceptional

20 Jul 2026

Amanda

The resort is beautiful and clean. The beach and pools are amazing. The food was fantastic. Staff is helpful and friendly.

Partner

8/10

Excellent

20 Jul 2026

Arturo

The multiple restaurant options and menu items is amazing!

Partner

2/10

Poor

20 Jul 2026

Michael

The room was not clean. The restaurants were not useful. You can’t eat all of them. Way too many restrictions. Was there for 4 days and never got to eat at the steakhouse. Everyday I went it was a different excuse. 2 restaurants are closed daily. My room had roaches. Literally crawling on the wall

Self

8/10

Excellent

19 Jul 2026

Manases

Honestly would be 10/10 but wasn’t the biggest fan of the food. But the private beach is beautiful and the staff are kind and very helpful

4/10

Poor

19 Jul 2026

Tanshe

They charge me a fee for what they said was blood but it was make up as I am a dark skinned woman

Partner

8/10

Excellent

19 Jul 2026

Nazira

N/A

Family

10/10

Exceptional

19 Jul 2026

ABIGAIL

We loved the adult resort very much!!!

Partner

10/10

Exceptional

19 Jul 2026

Olga

Amazing food!

Friends

10/10

Exceptional

19 Jul 2026

Bashar

The room was always clean and the staff amazing everything was very good and fun

Family

8/10

Excellent

18 Jul 2026

Garrett

The only thing we didn't enjoy was the water temperature. Both pools were very warm and weren't relaxing when you're looking to cool off. Same with the showers, we could not get cool water out of the shower head, at coolest I'd say it was 90 degrees or more.

Other than that staff, amenities, service, everything was excellent!

Partner

10/10

Exceptional

18 Jul 2026

Jesse

Amazing staff food and drinks

Friends

10/10

Exceptional

18 Jul 2026

Sonia

The hotel was clean, with everything on the property maintained in a tidy and organized manner. The food was satisfactory. The staff was friendly and helpful. I plan to come back in the future

Family

10/10

Exceptional

17 Jul 2026

Jesus

Es un muy buen hotel si quieren ir en pareja y tener privacidad sin niños bebidas y comidas muy ricas el mejor es el steak house el platillo de steak con langosta 😍

Partner

10/10

Exceptional

17 Jul 2026

Vadim

A stunning place we'll want to return to again and again! 😍
This is our 15th time at the Riu Palace Pacifico, and we're already reading the next one! This hotel has long since become our second home.
Every visit here is an absolute delight. The service, as always, is top-notch, the staff is incredibly friendly and attentive, and the atmosphere in Puerto Vallarta is simply magical. A huge thank you to the entire hotel team for making each of our stays exceptional.
If you're looking for the perfect vacation, this is the place for you. See you soon, my beloved Riu! 🌴🍹✨

Friends

6/10

Pleasant

17 Jul 2026

Natalie

Stayed here for a week in July 2026. Overall lovely. But would say there were some high points and low points to our experience.
I'll start with the positive:
- Extremely friendly and approachable staff, very well-maintained and clean facilities, the beach was beautiful and clean, the food was generally good and there is always something available 24/7. Not buggy and no mosquitos! Reliable wifi and AC.
Now, for some of the negatives:
- We had $200 in cash stolen from our room (it was contained in a pouch, so not mistaken for a tip). It was our fault for not putting it in the safe. So make sure you USE THE SAFE!
- staff entering room even with \"do not disturb\" sign
- A lot of things seemed to get lost in communication at the front desk. We had friends leave us a \"gift\" to receive upon our checkout, but when staff went to look for it, it was nowhere to be found and there was no explanation given, other than they had no idea what happened to it. We had to request 3+ times for our \"minibar\" to be restocked. The \"laundry service\" is provided by a 3rd party and has a ~3 day turn around, so don't depend on it. The \"APP\" is glitchy and often doesn't work when making requests, so you often just have to go to the front desk anyway
- while the beach is lovely, its full of critters and use \"at your own risk\". I got stung by a jellyfish and then was too scared to go back in.
- It was so hot out that none of the pools provided any relief from the heat. they felt like literal hot tubs.

Partner

10/10

Exceptional

15 Jul 2026

Martine C

Our vacation was perfect,restaurants,pools, beach, and peoples!we had a wonderful time.Thank you

Partner

10/10

Exceptional

15 Jul 2026

Guadalupe

Staff was very helpful, welcoming, and nice

10/10

Exceptional

15 Jul 2026

Alfadelia

Everything was beautiful at this hotel very well kept but it lacked entertainment in the evening time it was a bit boring

Family

10/10

Exceptional

14 Jul 2026

Jannelle Amalin Priego

Beautiful place! We had a great time. Nice food at all the restaurants. Great entertainment every night. Clean Long Beach. Tons of chairs to lay down. Probably the best hotel in the area.

Partner

10/10

Exceptional

14 Jul 2026

Carlos

The hotel surprised us because the pictures on the website don’t do it justice!
Driving up to the was beautiful, the entrance is impressive, the lobby is beautiful, clean and most importantly very cool! Greater with champagne and staff was very friendly! Our servers in the restaurant were so amazing, very professional, beautiful neat uniforms and everyone was very nice! Our room was large and very comfortable, great amenities and lots of drInks in our mini bar!
The pools were amazing, large, lots of lounge chairs, lots of umbrellas and shades, bar staff were amazing, they can make you anything you want!! We need to mention that Maria has n the buffet was amazing, very friendly, very attentive and she remembered us every time and called us by name!! Manuel at the Italian restaurant and Guillermo in the Krystal’s the seafood restaurant
This was a fantastic experience and can’t wait to come back
Thank you all!!!

Partner

8/10

Excellent

14 Jul 2026

micheal

The upgrades are nice, staff are always welcoming and hospitable, properties immaculate.

Partner

2/10

Poor

14 Jul 2026

Allison

The food was horrible. Some restaurants were only open on certain days. The pool water was very hot (meaning they don't have a chiller). Was unable to get change for 100.00 US dollars at the exchange desk, only could use debit card and only had large bills. Bellman was not very attentive for helping with taxis. I would not recommend this place. Reviews was high due to the population. We moved resorts during the middle of our stay.

10/10

Exceptional

14 Jul 2026

Victor

y

Family

10/10

Exceptional

13 Jul 2026

Briana

Traveled with partner clean room & nice

Partner

10/10

Exceptional

13 Jul 2026

JUAN JOSE ACEVEDO

Buen trato del personal

Partner

10/10

Exceptional

13 Jul 2026

Zechariah

We had such an amazing time we loved it

Friends

10/10

Exceptional

13 Jul 2026

Yrdeliza

I had such a beautiful time at Riu Pacifico! My room was impeccable and so lovely. I really liked the balcony and the short steps dividing the sleep area and couch area of the room. The staff was absolutely amazing. Breakfast was incredible and all the restaurants different cuisine was great.

Self

10/10

Exceptional

13 Jul 2026

Judith

Excellent vacation

Family

8/10

Excellent

12 Jul 2026

kerry

Food is average but they do have a couple of decent bourbons. Makers and Bulleit

Partner

8/10

Excellent

11 Jul 2026

LauraDelCarmen

Beautiful place staff is amazing ! Elite service is a must! Only unfortunate thing is that reservations to the steakhouse is awful was there 4 nights was never able to get a reservation. White party was a great but transportation is not available after 11pm

Partner

10/10

Exceptional

11 Jul 2026

Melissa Nicole

Staff was fantastic and welcoming. Loved going for breakfast and seeing Maria. Property was clean. Some of the chairs at the lobby bar were showing there age. Some areas of the lobby and sports bar had a musty, mildew smell.

Family

6/10

Pleasant

10 Jul 2026

sabina

Room service had like 4 things on it. The food overall was not good

Partner

10/10

Exceptional

10 Jul 2026

Andrea

Everything was great about this hotel, would definitely recommend. The buffet was 10/10 for breakfast, lunch, and dinner.

Partner

10/10

Exceptional

10 Jul 2026

Ernesto

Excelente servicio el personal muy pero muy amable
El servicio en las habitaciones excelente
En los restaurantes muy atentos y excelente servicio en el área de alberca excelente

Partner

10/10

Exceptional

10 Jul 2026

Armen

Love the adults-only option! The resort was clean and beautiful. The staff from the buffet, restaurants, front desk, housekeeping team, and Cappuccino Café were all friendly, professional, and welcoming.

We also enjoyed the nightly piano singer, whose songs were wonderful, as well as the theater entertainment.

Thank you very much for a fantastic stay!

Family

10/10

Exceptional

09 Jul 2026

Erika

Muy bueno

Partner

10/10

Exceptional

09 Jul 2026

Vildana

Staff was amazing. Having different restaurants for dinner was very good. I would suggest having an opportunity to make reservations.

Friends

10/10

Exceptional

08 Jul 2026

Lorenzo Osvaldo Paz

Nice place, food and drinks are good

Family

8/10

Excellent

08 Jul 2026

Yomara

The services are really good. However, not much was explained when arrived so we had no clue about what this place had to offer. Communication was very poor. Overall, the hotel was nice for an all inclusive.

Friends

6/10

Pleasant

08 Jul 2026

Andrew

I have stayed at many all inclusive and I even bought the elite package. It was ok, not many activities and pool was nothing no music

Partner

10/10

Exceptional

08 Jul 2026

Jose Mauricio

2nd time going here and it was perfect! We flew out for our birthdays and we walked into a cake, balloons and confetti in our room! Definitely made us feel very welcomed! Thanks for that!

Family

10/10

Exceptional

07 Jul 2026

Manuel

the food was excellent, the drinks were excellent and the property was excellent. I would highly recommend the resort to anyone who wants great vacation.

Partner

10/10

Exceptional

07 Jul 2026

Brandi Carol

Beautiful property with n the beach. Everyone was so nice! The shows were so fun to watch! You can really tell the employees like their jobs. Latina Forever was the icing on the cake for our last night. Will definitely be back!

Partner

10/10

Exceptional

07 Jul 2026

Jenny Caviedes

I love everything, the staff are friendly and helpful. the food is so good all the time, the pools are clean and beach too.

10/10

Exceptional

07 Jul 2026

Jacob

The RIU Palace was an awesome experience. The staff were always friendly and helpful, the cleanliness of the rooms and whole resort was incredible. The different variety of foods was great, all the bars were well stocked with all name brands liquor. My wife and I really enjoyed getting beach massages ( the beach massages were not part of resort but were very affordable) , I do recommend the beach massages from the lady in yellow at the beach. Folks, you will not be disappointed in this adults only resort, we loved every everything about it and will definitely be back

Partner

10/10

Exceptional

06 Jul 2026

Mary

It is absolutely 💯 a must stay! Just the right amount of peace and the right amount of party it up for adults without the teenage madness. We are totally coming back!

Family

10/10

Exceptional

06 Jul 2026

Andy Alexis

Ruben , in the pool
Bar is a GREAT staff member. Provided with many helpful tips.

10/10

Exceptional

06 Jul 2026

Shane

Highly recommend! Property was beautiful, clean, and the staff were incredibly friendly. We loved the steakhouse and the buffet! If you can swing it, I highly recommend doing their elite club. Our room had a huge balcony facing the ocean and the elite club lounge had some of the best drinks. Definitely visit the cart they have in the lobby in the evenings for their drink of the night, our last night we got their watermelon sour cocktail and it tasted just like a watermelon jolly rancher.

Partner

8/10

Excellent

06 Jul 2026

Anna

PROS: Our first-week-of-July stay was amazing and beautifully uncrowded. While the resort gets busy when North American temperatures dip, our 4-day trip was serene. We had excellent a la carte dinners at the Steakhouse, Kyoto, and Krystal, plus great breakfast and lunch buffets at the Peninsula. We never waited for a table. We did not try the pool dining or sports bar. We learned that during peak season, upgrading to an Elite Club (EC) rooms is highly recommended to replicate this \"off-season\" ease. EC guests get exclusive perks such as dedicated restaurant, private cafe and bar, designated beach space, and the sole privilege of making a la carte reservations--a wait staff mentioned that wait time can be more than two hours during peak season. The grounds are pristine, and the staff is incredibly friendly and helpful.
CONS: The mattress in our suite has seen better days--it's time to replace it RIU! Also, check-in front desk service needs improvement. The agent failed to explain the strict departure policy. We were not told until checkout that a staff member must physically inspect the room before you get a check out slip for the doorman. Because of this lack of information, our Uber driver was left waiting outside while we were stuck waiting for the room inspection to finish. Clearer communication at check-in would have prevented a lot of unnecessary tress at departure. 4 stars overall.

Partner

10/10

Exceptional

06 Jul 2026

Michael

This is a beautiful property and excellent for adults only. Very calm atmosphere.

Family

10/10

Exceptional

05 Jul 2026

Joseph

Best resort ive stayed at 100%. Super clean,friendly staff,awsome drinks,super nice place, outdoor wass beautiful,good food. Just everything wass amazing id go back 1000%!

Partner

10/10

Exceptional

05 Jul 2026

Rimpy

Room was well maintenaned, cleaned and arranged atleast twice a day, hotel and beach was super clean.

Partner

10/10

Exceptional

04 Jul 2026

Kip

Just wonderful!! Relaxing atmosphere and things to do all day!

Family

10/10

Exceptional

04 Jul 2026

ARA

Very friendly staff, very clean, great choices of food.

Family

10/10

Exceptional

04 Jul 2026

Gerry

Hotel is well maintained. Staff friendly and very helpful. Restaurants were inviting and food top notch.

Partner

10/10

Exceptional

04 Jul 2026

Marta Elena

Staff is excellent.

Family

10/10

Exceptional

03 Jul 2026

Michael

Beautiful property and beach .
Easy access to. Staff is great and attentive

Self

8/10

Excellent

03 Jul 2026

Margaret

The resort was clean, and the staff was friendly. The housekeeping team was excellent at stealthily cleaning our room. There was a bar cart in the lobby that served a featured cocktail each night, which was fantastic (a virgin option was available). The food was average for an all-inclusive, but it matched my expectations for the price. The steakhouse was the best option. The beds were very soft; not an issue for me, but be aware if you have back problems.
I only have one complaint: all the pools were 32 degrees, only 1-2 degrees cooler than the air. It wasn't refreshing, so the only way to cool down was to go inside. I had planned to spend all day at the pool, but that wasn't possible without a way to cool off.

Family

10/10

Exceptional

03 Jul 2026

Mark

Beautiful property. Great food. Excellent staff.

Partner

10/10

Exceptional

02 Jul 2026

Cynthia Karina

Love my stay was on June 2026 celebrating birthday. Staff at pool bar i loved Fercho and Ruben best bar tenders they know how to make the drinks and personality was amazing 👏. Hotel very beautiful... only thing they need to have more bathrooms on area pool or theater. Food amazing and steak house best ever. Staff is super amazing welcoming all time. Rooms clean and ladies did great job with sheets and cleanness on room. Adults only reaccomned party zone young adults wants to party....

Partner

10/10

Exceptional

02 Jul 2026

Benjamin

The staff was super friendly and the riu fit and riu fun staff members were very enthusiastic! Definitely going to visit again.

Self

8/10

Excellent

02 Jul 2026

Lisa

Overall the experience was great. The staff was helpful and attentive and the property well maintained. The cons to the resort are the food, the resort not actually in Puerto Vallarta and though there are three pools options they are small and the water very hot.

Partner

10/10

Exceptional

02 Jul 2026

Jorge

Every staff member was helpful. We really enjoyed our time there.

Partner

10/10

Exceptional

02 Jul 2026

Luis

Very nice people

Friends

10/10

Exceptional

02 Jul 2026

Ivan

Great staff & food & environment. Highly recommend

Self

10/10

Exceptional

01 Jul 2026

Rex

Amazing room cleaning, amazing bartenders, high quality food, everything you could ask for :)

Partner

10/10

Exceptional

01 Jul 2026

Rahzel

What an amazing experience!

Partner

10/10

Exceptional

01 Jul 2026

Xiomara

It would be nice if they can build more restrooms in the common areas specially near the 24/7 sports bar , overall great stay and the food was very yummy !

Friends

6/10

Pleasant

29 Jun 2026

Marie

The room was very clean. We booked a room with a view, but we were given a “partial view,” which actually meant a view of the construction of a new hotel being built in front of us. If you leaned over, you could see a small portion of the ocean, but we were disappointed because this was not what we expected.

We also tried to exchange money, but the staff asked us many unnecessary questions, including where I was born, even though I provided my passport. Their attitude made us feel uncomfortable.

Unfortunately, we also felt that the staff treated white guests with more priority. There was a drunk white man at the bar yelling at us, yet we were the ones asked to leave instead of him. This was extremely disappointing and affected our experience.

Partner

10/10

Exceptional

29 Jun 2026

Jazmin

Si

10/10

Exceptional

29 Jun 2026

Michael G

The staff were attentive. The facility was clean and organized. The food was good quality. The Buffet was quite organized and the food was delightful.The restaurant system is lacking and was discouraging.Couldn’t get into the steakhouse. Other restaurants were challenging to be seated….

Partner

10/10

Exceptional

29 Jun 2026

Gina

First time at a Riu. We've always avoided them and decided to take a quick get away and opted for something less expensive than what we normally spend. We were pleasantly surprised. The property couldn't have been more clean. It was spotless. The rooms were large and beautiful a scenic balcony. The food was good, clean pools, great drinks and a swimmable beach.

Partner

10/10

Exceptional

28 Jun 2026

Vahan

Great

10/10

Exceptional

28 Jun 2026

Kelsey

Absolutely amazing experience! Will be back. Food and drinks were amazing. Helpful staff, beautiful buildings.

Partner

10/10

Exceptional

28 Jun 2026

Tina

I took my grandma here. Staff was sweet. It was remodeled completely different from a few years ago! Food was delicious and all the restaurants were yummy. My only complaint would be the spa- we had a $500 credit but wasn’t able to use it at the spa. They wanted $550 for two 1 hour massages. Just go to the beach and have one there for $40. Pool were clean and drinks were great. I would be back anytime

Family

8/10

Excellent

26 Jun 2026

Luis Alfredo

The rooms were clean. The pools were clean, facilites spotless but there were some maintenance work during the day. There was also construction on the side of the property and along with that is the noise associated with trucks. The restaurants were ok, nothing out of the ordinary for what you would expect for an all inclusive of this caliber.

Family

10/10

Exceptional

26 Jun 2026

Desmond

Clean, spacious, nice beach, great pools and food

Partner

8/10

Excellent

25 Jun 2026

Osvaldo

I did not like the fact that the steak place was only open certain times of the week and you could not make a reservation, but you had to go waiting in line about 45 minutes before it opened in order to get seated
The breakfast buffet was not all that great
The buffet was really good the lunch and dinner the American country bar was an excellent place to go and relax, and they had some nice shows at the theater

Partner

8/10

Excellent

25 Jun 2026

Stephanie

Property was beautiful, all staff were very kind and quick to help. I loved the Elite portion. We had our own bar which was open in the morning before all others. We could get our espresso and mimosa by 7 am. Would be nice if the Elite room service could open earlier and have more options but we were usually ready to get out by 7 am. Elite only restaurant was fabulous, food and staff amazing. Only issue with the Elite was not having more available wait staff on beach. Overall we would pay for the Elite again!

Partner

8/10

Excellent

25 Jun 2026

Joseph

The hotel is amazing. Huge lobby with a bar and coffee place nearby. Very nice when you are about to head down to the beach to grab a drink.

The pools are a good size and it wasn’t busy when I went. But the water is HOT in the pool. It was almost hotter in the water than on the land. I think this was the most disappointing part.

The restaurants are pretty good. Nothing super fancy but the buffet is really good. Great selection and different themes throughout the week.

The beach is amazing. Very clean and no seaweed. I found out the day before we left that you can get boogie boards or kayaks to use for free with your stay. They don’t advertise it, I wish I found out sooner!
Drinks take a-bit to get to you when your by the pool or beach.

Make sure to tip well, you will definitely get good treatment by the waiters!

Partner

10/10

Exceptional

25 Jun 2026

Monica

It was a beautiful resort. The staff was very friendly and helpful!

Family

10/10

Exceptional

25 Jun 2026

Tara

Beautiful and safe resort! My family and I enjoyed our vacation.

Family

10/10

Exceptional

24 Jun 2026

lilliana

Loved my stay here and look forward to coming back!

10/10

Exceptional

23 Jun 2026

Duane

When we arrived we were upgraded because of past reservations

10/10

Exceptional

23 Jun 2026

Neyda

Everything was wonderful! We loved our stay at the palace

Partner

8/10

Excellent

23 Jun 2026

Jessica

The only issue is that the restaurant options are limited. Not all of them are open, and it seems like they only keep one or two operating while the others remain closed. The bar outside the theater is the same way it’s rarely open. Also, the service can be hit or miss. Some of the waitstaff are very friendly, but if you don’t leave a good tip, it can feel like they stop checking on you. I noticed this especially at the pool area and the sports bar

Partner