Name: Paradise Village Beach Resort & Spa
Address: Paseo de los Cocoteros # 1 local 16 int 7, Nuevo V, Puerto Vallarta, 63732, MX

10/10

Exceptional

14 Jul 2026

meleni

Everyone was very friendly

Family_with_children

10/10

Exceptional

14 Jul 2026

Ivan Doroteo

We had a wonderful stay at this resort! We stayed in the Coba Suites and absolutely loved our room. Having two balconies and a private hot tub made our stay even more enjoyable, and the view overlooking the lagoon was beautiful.
The room was clean, comfortable, and well maintained throughout our stay. Every staff member we encountered was incredibly friendly, welcoming, and helpful. A special thank you to Angel, one of our waiters, who was outstanding. He was attentive, polite, and always made sure our drinks were full with a smile.
This is a great family-friendly resort with plenty to do for everyone. The food was delicious, and the drinks were excellent. Overall, we had an amazing vacation and would definitely recommend this resort to anyone looking for a relaxing and enjoyable getaway. We can’t wait to come back!

Family_with_children

10/10

Exceptional

13 Jul 2026

Eliseo

Loved it

Family_with_children

10/10

Exceptional

13 Jul 2026

David

All. Good

Partner

4/10

Poor

13 Jul 2026

Kimberly Ann

If you are looking for an all-inclusive, this is NOT the place to go. Everything (even a coffee or bottle of water) has to be ordered through a waiter/waitress. You can wait up to an hour at times to get drinks. You can NOT just walk up to a bar and get service. And, you need to wait for a receipt (a $0 total) for everything you have. It is a long drawn out service.
Even though you wear a braclet to show that you have all-inclusive. The drinks they bring are in very small glasses with no garnishes. If you see a person not on all inclusive, they have much bigger glasses with the garnish to go with it.
The property is beautiful. Rooms are great.
Pools are deep. Waterslides are really only for people who can swim as they end in an over 6 foot depth.
The poor running of the all inclusive is huge. We will not return to Paradise Village because of this. Waiting for over an hour for a waiter to take your order and return with a drink, then have them not come around again for another hour or so, is very frustrating. They will also not take your drink containers up to be filled. They bring you back a drink, or, two for you to fill it yourself. Usually a minimum of 30 minutes after you have managed to get a waiter to take your order.
After 10:00 pm, there is really no where to get a drink or snack.
Paradise Village is NOT worth the price for the all inclusive.
One more thing to note. There are not enough places with shade around the pools.

Family_with_children

10/10

Exceptional

11 Jul 2026

Mayra

Everything was great! The all inclusive was wonderful. All the food was delicious and the staff was very helpful and welcoming.

10/10

Exceptional

11 Jul 2026

jackelyn D

Everything was great upon arrival and during our stay. The only thing I did not like was that for checkout staff didn’t let us keep our bracelets until it was time for our flight to be able to have lunch before heading out.

Family_with_children

10/10

Exceptional

09 Jul 2026

Xavier

We had are family vacations here. Travel with 13 ppl including kids. Are stay was perfect kids and adults were able to enjoy the stay. They have enough pools for different things kids, adults or just relax. The markets and strip mall down the street was perfect place to go out and get any essentials you needed. Me and my family had a great time here.

Family_with_children

10/10

Exceptional

09 Jul 2026

Anacleto

Beach is walking distance pools are not overcrowded

Family_with_children

8/10

Excellent

08 Jul 2026

Miguel A

The only thing I can really complain about is the Wi-fi signal that is very weak and can hardly give you access to the internet. Also, their business center has computers are that are so old it me 20 minutes just to start it and get into my accounts.

Also, they only provide coffee and water on the first day of arrival as a welcome. For the rest of your stay you have to get your own.

Otherwise, everything was excellent.!!!!

Friends

10/10

Exceptional

08 Jul 2026

Jose Alfonso

The staff were really friendly and helpful. 💯

Family_with_children

6/10

Pleasant

05 Jul 2026

amber

There are two pools: one features activities—if you enjoy noise and fun, you’ll love it, as it’s very large. The other is very comfortable for adults, though I think they should inform guests at check-in that it is intended for relaxation; even though there are signs, people don't pay attention. I stayed there for six days, and by the last three, it felt like a kids' pool with children jumping around everywhere. There are plenty of palapas for enjoying the beach. It’s a comfortable hotel, though the check-in and check-out processes are far too slow. You’re given towel cards; even though you’re there to relax, you have to keep an eye on your towel to ensure no one takes it, because if you don’t return the cards at the end, you’ll be charged.

Friends

10/10

Exceptional

28 Jun 2026

Lydia

I like that it had a small kitchen

Partner

6/10

Pleasant

25 Jun 2026

Ashley

Property is very clean and maintained. Food choices could have been better

Family_with_children

8/10

Excellent

25 Jun 2026

Hector

Very clean and modern property. Especially the Coba building. The food was surprisingly good. Easy to get Palapas on beach also. Only drawbacks were the shows that seemed low budget compared to the level of the property. Also, it may be a personal preference but I hated having to go through a waiter to get any drink every single time. You cannot walk up to any bar and there is no poolside bar. Waiters sometimes took too long to get drinks or give a receipt every time. It seemed it was just a way to get tips. Overall though I would visit resort again.

Family_with_children

10/10

Exceptional

24 Jun 2026

Fabian

Bueno servicio y vonito lugar yo volveria

Family_with_children

10/10

Exceptional

20 Jun 2026

Ghasem

They were great, I couldn’t ask for more. Next time with no hesitation I will book with them.

Family_with_children

8/10

Excellent

18 Jun 2026

kris

What a great place to stay with families for vacation. Your not going to get the traditional hispanic vibes from this place but you will have an amazing

10/10

Exceptional

15 Jun 2026

carson

Nice

Family

10/10

Exceptional

13 Jun 2026

Rima

Great place and we had lots of fun
Very clean and everyone was very nice

Family_with_children

10/10

Exceptional

10 Jun 2026

Sandra Ariel

The resort itself is excellent. However, if you have serious food allergies like I do, I’d be careful. Lots of stuff was labeled as GF or DF and I could clearly see that it had milk or bread. I think it’s fine if you are extra aware. I told staff multiple times and I still had several allergic reactions. Other than that, this resort is my favorite.

Family

8/10

Excellent

05 Jun 2026

Susana

It was ok and clean. The pool rules about reserving lounges was really horrible.

8/10

Excellent

28 May 2026

Kirste Sara

Staff was very nice

Family_with_children

10/10

Exceptional

25 May 2026

Chris

Many activities if you want them and beautiful beach if you don't. Pools and restraunts are bountiful.

Friends

10/10

Exceptional

25 May 2026

Alma Rosa

Travel with kids, we all really enjoyed our stay here. The only thing I didn’t like was that the gym and ice cream stand was not part of the all inclusive plan. Also, we didn’t like how they tried selling us a timeshare.
Other than that we all had a great time and we especially enjoyed the water slides and food!
Staff was amazing!!!

Family_with_children

8/10

Excellent

25 May 2026

Jasmine

Travel with kids, we all really enjoyed our stay here. The only thing I didn’t like was that the gym and ice cream stand was not part of the all inclusive plan. Also, we didn’t like how they tried selling us a timeshare.
Other than that we all had a great time and we especially enjoyed the water slides and food!

Family_with_children

6/10

Pleasant

17 May 2026

ADRIAN

Todo el hotel está muy bien, pero los meseros de los restaurantes no tienen ni la más mínima atención y muy mal servicio. Si vas en plan todo incluido, “se esconden” de uno. También se me hizo muy malo que cobraran $200 pesos para ingresar al gimnasio. Las instalaciones están bien, la comida es buena a secas, el spa se me hizo de precio accesible y de buen nivel. Fuera del mal servicio en todos los restaurantes, y del hecho que alguien defecó en la alberca y estuvo cerrada casi todo un día; el hotel está bien.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Sarah

Excellent food

6/10

Pleasant

13 May 2026

Carlos

it took 45min to sign in with only 4 groups in front of us. they let two groups skip us also. we did not get our bracelts when we signed in. it cost $6 for gym which was not mentioned anywhere and its a 90min limit. the first front desk lady was very rude. the food was not good anywhere on location. we know so because several othe rpeople complained and the google reviews say everything is rated in the mid to low 3 star while the restaurants outside are 4 stars.

10/10

Exceptional

30 Apr 2026

Arturo

Very nice place and staff

Friends

10/10

Exceptional

28 Apr 2026

Veronica

It was all great

Family_with_children

10/10

Exceptional

28 Apr 2026

Lorraine

Beautiful property with great amenities. Restaurants were reasonable for pricing. Clean well maintained rooms.

Friends

10/10

Exceptional

23 Apr 2026

Jodi

Great resort we keep coming back year after year! Staff is excellent beach is beautiful, rooms are fantastic.

Friends

10/10

Exceptional

18 Apr 2026

Nicholas Stephen

Beautiful property with lots of happy helpful staff . Beach is fantastic and the food is good, everything you want

Partner

6/10

Pleasant

17 Apr 2026

Jose

The community resources are great, well maintained and very clean.
During our week stay I saw cleaning crews all over the buildings cleaning constantly.
BUT, big big BUT
We were placed in the Tonina building (we were told it was a free upgrade, which technically it was since it was bigger room with a full size kitchen and living room.
But her building is the farthest from the pool, restaurants/buffet, and lobby.
But that’s the an issue at all.
The big problem was the beds in our room were horrible. Hard as rock.
Usually your body will get used to a new bed after 2-3 nights but not on this old mattresses.
If we ever go back I will definitely put a not to not be places in this old Tonina building.

Family_with_children

8/10

Excellent

16 Apr 2026

Marian

Food was mediocre. Rooms were nice, well equipped and clean. Pools were great. Beach was lovely. Staff were very friendly and accommodating. Towel exchange was awkward, with having to present a card every time. Also having to sign for meals was ridiculous. We had the all-inclusive package
Probably wouldn't go back to this resort.

Family_with_children

8/10

Excellent

16 Apr 2026

Kathy

It was the exact same day after day. Not one thing changed. It was just ok.

Family_with_children

10/10

Exceptional

16 Apr 2026

Denise

Wonderful place to stay and very safe. All very helpful and took very good care of us. Restaurants all were great. Beautiful place and well maintained. Very very clean! Loved it

10/10

Exceptional

11 Apr 2026

Joel

Paradise villiage exceeded our expectations. We stayed in Coba. The room was immaculate. We loved the beach and the beach bar. The waves were such fun and the convenience of the boogie board rental was great. The main pool was busy but there were always palapas on the beach available which was our preference. If you rent jet skis, do so in the morning when the sea is calm! The sushi restaurant was a favourite and their themed Mexican night was a lot of fun. It was fun traveling to the market and the mall is so close and a great convenience. There was always something of the food selection we enjoyed. We don't drink alcohol but their mango smoothies and little monkey drinks were fun! We stayed for 7 nights and could have stayed for many more! Tennis courts were being resurfaced during our visit which was unfortunate. There are two pickle ball courts best played on in the morning. They get busy so ensure booking. This really was an amazing place to stay at!

Family_with_children

6/10

Pleasant

09 Apr 2026

Dan

The maid did not leave towels, soap, and toilet paper some days. The pool concierge just takes your towels and clothes and moves them, and is very rude.

Partner

10/10

Exceptional

07 Apr 2026

Ronald

Hands down the nicest staff around. beach, pools, and food are top notch

10/10

Exceptional

05 Apr 2026

heather

The cleanest, best maintained resort I have ever been to. The customer service is top notch. We tried other resorts but we keep coming back to paradise village. It has it all. We stayed in the coba building, which was recently completely renovated. They added a new pool and hot tubs at the rear with full service bar and it is absolutely beautiful. We really enjoyed our stay. It was perfect.

Family_with_children

10/10

Exceptional

05 Apr 2026

Johanna

We just returned from an incredible stay at Paradise Village in Puerto Vallarta and couldn't be happier with our experience.
The location is absolutely perfect. One of our favorite parts of the trip was waking up each morning to the stunning sight of the sun rising over the marina—the views truly can't be beaten!
The facilities are top-notch and impeccably maintained; it’clear the staff takes great pride in the cleanliness of the entire resort. We also spent plenty of time enjoying the excellent amenities and lounging on the beautiful beach, which was clean and easy to access. To top it all off, the food was delicious with great variety throughout our stay.
If you’re looking for a relaxing, high-quality resort, this is the place to be.

Friends

10/10

Exceptional

03 Apr 2026

BRYCE

Brekfast was good

6/10

Pleasant

01 Apr 2026

Leslie

I feel like we were ‘shunned’ because we booked our room on Expedia and not through the hotel. We were put in one of the back buildings which is old and not updated. I’m sure the bed is from the 90s! The floor in the room hasn’t been washed for ages…
The staff is always great at Paradise and the beach is beautiful. My family has been members here for 30 years and because of the cartel incident, bookings were canceled. So I booked a quick trip on Expedia

6/10

Pleasant

31 Mar 2026

sonia

First of all, check-in. The very first day that we arrive Mexico. As the shuttle supposed to come and pick us up to take us to the resort which is booked with Expedia and paid 160$ already , I was gone at the proper spot with the grey line to ask them to take us to the resort that person check everything and ask us that we supposed to go to a different resort as when I initially booked Expedia give this option to change vacation or fully refund till march 12 and so I change my booking with different resort. Expedia allow me and refund me the resort after I easily changed my booking. As it was all inclusive vacation and everything comes under one package I assume that everything going to be changed the same thing as my airline tickets my shuttle and my resort everything booked with Expedia, It’s supposed to change everything by itself, but it did not happen so the guy at the airport asked me to pay more as the resort is now on different location as I check on my map it’s actually same in hotel zone but anyway I have to pay $40 US for change the resort. second thing when I reached the resort, Expedia did another thing just to change the resort . They change everything. I don’t know how it happened that it’s supposed to be four people family they only booked for two people room so the resort was asking me to pay them $457 for my kid as But my air ticket was booked with Expedia and all info was there for 4 of us booked resort was so nice very clean. I want to write more no space

Family_with_children

8/10

Excellent

29 Mar 2026

Desiree

The breakfast in the morning was nice to have. Would have loved a little more variety with the hot menu items. The staff were generally great but one or two were a little aggressive when we didn’t understand what the expectations were. Like not being served coffee after having been seated for a while so we thought we could serve ourselves just like with the food. Also, not very clear what could be ordered (we saw a lot of tables getting bacon and bottled waters only to find out that those were extra).

Family_with_children

8/10

Excellent

28 Mar 2026

Blake

Cleanliness 12/10
Location 10/10
Room 10/10
Beach 10/10
Food 6/10
Drinks 9/10
Staff 9.5/10
Not sure why there were things not included in the all-inclusive package. You have to read the fine print (ice cream not included!) Also there was no dish, dishwasher or laundry soap. On the bright side there is a mall and grocery store just outside the gate. Food was ok, but most ppl order lunch from the beach bar so it gets quite backed up. The wait staff are great, as is the beach, the hotel and the rooms.

Family_with_children

8/10

Excellent

26 Mar 2026

Sutharshini

Clean rooms

Partner

10/10

Exceptional

25 Mar 2026

Jonathan

Our stay at Paradise Village was excellent. The rooms were huge and felt brand new. There were multiple pools and hot tubs to choose from. The beach was great and we loved going boogie boarding. We also liked that there was a grocery store 5 minutes walk away. Will definitely go back.

10/10

Exceptional

25 Mar 2026

Leanne Grace

This resort was absolutely amazing! Fantastic food, abundance of food options, high quality service, well maintained beach area and property and rooms were very clean. Kids loved the water slides!

Family_with_children

10/10

Exceptional

23 Mar 2026

Christopher

Good food, good service, the beach is flawless.

Our son had his bracelet fall off in the pool 24th after getting there and it’s an $80 charge. We hassled them everyday to not charge us because it’s obviously not his fault, upon checkout we got it cut to $40. FYI my own bracelet also fell off at night just in my room when I was doing nothing at all. An adult lost bracelet may cost way more, so consider adding your own tape or taping it to another bracelet so it doesn’t come off.

Only the double alligator slide is open, and it’s pretty aggressive so smaller kids won’t like it.

Everything else was pretty great, the food was good and service too. The beach is mint.

10/10

Exceptional

21 Mar 2026

Carolyn

Clean, beautiful property, beautiful beach, great food, friendly helpful staff, fun entertainment.

Family_with_children

10/10

Exceptional

20 Mar 2026

Jennifer

Our stay at Paradise Village felt like PARADISE! We loved every minute of our vacation. My only complaint was signing after each of our all-inclusive tabs (food and drink). Be sure too include your credit card info for room charges so you can tip your servers!

Family_with_children

10/10

Exceptional

20 Mar 2026

Mathew

We just got back from , and everything was amazing , and yes they had quacamole !!

Family_with_children

4/10

Poor

18 Mar 2026

Dean Dennis

It was the first time I was at a resort that you had to sign for everything with an all inclusive package it drove me nuts. I was constantly waiting for drinks so the paperwork would get printed out late in the evening. It was very difficult to get a drink or food unless you paid. Beac was beautiful thou

10/10

Exceptional

17 Mar 2026

jim

Staff was very friendly. Restaurants on the property were great. Very helpful having the grocery store so close.

Family

10/10

Exceptional

14 Mar 2026

Jeffrey

Fun family spot, kids love it here, good food, good people and good vibes

10/10

Exceptional

14 Mar 2026

Kevin

👍

8/10

Excellent

10 Mar 2026

Erna

The first 2 days we stayed in a terrible condo with no view of the outside, it gave us a very claustrophobic feeling. Luckily we were upgraded to a very nice studio.

Partner

6/10

Pleasant

10 Mar 2026

FRANCISCO

Service at the restaurants very slow. Opening hours of the restaurant by the pool closes 6pm at sunset time…

Family_with_children

8/10

Excellent

10 Mar 2026

Harold

Staff was great. Excellent room, nice place and great food.

8/10

Excellent

06 Mar 2026

Travis

I felt some of the staff were rude I'd ask for something and they didn't want to help it seems sometimes it was dead very slow on service I found some times if you have all inclusive you should not have to sign for everything it's crazy

8/10

Excellent

05 Mar 2026

Ross

Enjoyed the balcony overlooking the marina

Partner

8/10

Excellent

28 Feb 2026

Valerie

Great staff, great food but we were given a very poor room , shower door would not close sink would not work air never stopped we were in a very old building which we heard is slated for demolition. They said we only paid for a standard room It was sub standard for a lot of money They did put us in a better room after two days

Partner

10/10

Exceptional

28 Feb 2026

Wayne

Extremely clean resort. Very well maintained. Food and drink prices are very expensive but alternative drinks and food are available. Will definately go back. We were there during the cartel issues and felt very safe and looked out for during that time. Staff was very good and accomodating. Overall excellent stay

Partner

2/10

Poor

28 Feb 2026

Joseph

When we arrived they said it was not in inclusive and we were at the check in counter for 1 1/2 hours and they said they could not call the travel agency. I had to pay 28,800 peso. Was not happy. That had never happened to me before.

8/10

Excellent

27 Feb 2026

Megan

Great staff - very helpful and friendly. Clean rooms.

Partner

4/10

Poor

26 Feb 2026

Noah

Staff was okay, under a lot of stress from what was happening at the time with the capture of “El Mencho”. Really, it just was not the right place for us

10/10

Exceptional

26 Feb 2026

Jerry

Staff went above and beyond with Black Sunday.

Self

10/10

Exceptional

24 Feb 2026

Beverley G Chavez

Yes for everything - our room was clean, staff was friendly, and we loved the palapas at the beach. Servers were very friendly - we enjoyed visiting with them!

Family_with_children

10/10

Exceptional

24 Feb 2026

George

Awesome staff

Family_with_children

4/10

Poor

24 Feb 2026

Ghalya

This was a chaotic experience. We received an outdated room which is more on par to a morel room not a resort room. Buffet was meh. Checking out, we were not given a check out ticket so was held up by the security gate. Not a pleasant experience at all.

The decent part were the spa staff and bell boys. Bonus points on the clean private beach.

In short, not my cup of tea and won't be coming back here.

10/10

Exceptional

23 Feb 2026

Gail

We were stranded here after the troubles in Peurto Vallarta, we were staying in Bucerias but our boat had to drop us off at the marina here, we had nothing with us so we’re very thankful to be able to get a room

8/10

Excellent

22 Feb 2026

Joshua

Very clean rooms. Beautiful beachfront. Kind staff. Family oriented resort and it really quietens down by 9pm. Only critique is that the gym is not included and cost about $20 per entry, which was a major surprise and frustration for me. Secondly the gym was only open until 7pm. But outside of that, very happy with the stay.

Family

8/10

Excellent

21 Feb 2026

John W

The room was clean and the staff very good, but we were too far away from the beach.

Partner

6/10

Pleasant

21 Feb 2026

ken

The room location was apart from the main Paradise village area.
Older and not as viewed in the online ads.
The overall experience was satisfactory

Family

10/10

Exceptional

20 Feb 2026

Debra

The room was so nice. 2 bedroom condo. Huge, and beautiful. Nice and clean.
The resort had lots of amenities.

Family_with_children

8/10

Excellent

20 Feb 2026

Ross

Had eveything in room that we needed

8/10

Excellent

17 Feb 2026

Nathalie

Nice hotel, very clean. Friendly staf.
The lunch and dinner was ok but I have to say that they often served shrimps, big one’s. That was very nice.
We bought all inclusive and every time we ordered something, even just a bottle of water, we had to wait for a receipt to sign. That annoyed us!

Partner

2/10

Poor

17 Feb 2026

Dwayne

I have never had a resort treat me like this before. We arrived sooner then expected but regardless I messaged the resort weeks before letting them know we would arrive around 9am. We arrived at 7:45am and were told we could not enter the resort. We were left outside at a strip mall with our luggage for over 3 hours sitting on a park bench. After flying all night this was unbelievable. They could of at the very least held our luggage!!! This new rule of theirs was not mentioned!

Family

2/10

Poor

16 Feb 2026

Brad

Expedia ripped us off. Expedia Stole from us. We booked all inclusive and Expedia changed it to non inclusive when they discounted our trip. Expedia are thieves.

Leisure Family

6/10

Pleasant

16 Feb 2026

Gerry

We were put in one of the older buildings and the room while clean, was quite outdated and the bathroom was very small.

Our other guests were in the newer building unit and was nice.

Leisure

10/10

Exceptional

15 Feb 2026

Mallory

The place was beautiful and immaculate. The staff were incredibly helpful and friendly. There was so much to do and I had a great time.

8/10

Excellent

15 Feb 2026

Denise

Rooms were clean and mostly quiet. Beach amenities were great! Fairly easy to get a palapa even at 8am.

Leisure Partner

8/10

Excellent

14 Feb 2026

Jeffrey

The heated adult pool was great! the layout was also really good as little walking from room to pool to beach and lots of places to sit on beach. Food also very good on property! I got fooled though by local market - I thought it was a regular supermarket, but prices were more like convenience store. So if you want to stock up the room, go to Walmart or someplace. Staff was attentive and sales people not pushy (I did not buy as too hard to get there from Fort Lauderdale, I usually go to Cancun area), but deal was not bad.

Leisure Self

10/10

Exceptional

13 Feb 2026

Barb

Beach front, great staff, very clean and well maintained. Stores and restaurants nearby.

10/10

Exceptional

12 Feb 2026

Tressa

Room was brand new and very clean. Onsite amenities and lots of food options at the resort. Courteous and prompt staff.

Pescatores offered great food and view but the service was extremely slow.

Leisure Family_with_children

8/10

Excellent

12 Feb 2026

Erika

Rooms are clean, staff is great. We appreciate the kitchenette.
Amenities are great, the property is well maintained. Unfortunately the prices are increasing every year.

Leisure Friends

8/10

Excellent

12 Feb 2026

Gerry

Room was clean but one of the older ones that had not been renovated.

Bathroom very small.

Sofa very uncomfortable

Leisure Family

8/10

Excellent

11 Feb 2026

Gina

No, the Sofa bed was old disgusting filthy dirty! The sheets in the bed had pee stains and were gross!! Room service came and gave us two mattress pads and clean sheets and a clean blanket. The sofa bed it self should be thrown in the garbage mattress is also extremely gross!!!!!! The rest of the resort was top notch very happy!!!!

Leisure Family

8/10

Excellent

10 Feb 2026

Delores

First room was unacceptable but we were move to a nice room 2 days later. Staff were very pleasant.

Leisure Family

10/10

Exceptional

02 Feb 2026

Leslie

Our stay was fantastic and went by way too quickly. The staff were beyond amazing. The best thing about paradise village is the beach. So close to the rooms! Food was great and reasonable. Had an issue with room service our first night but overall it was a great trip.

6/10

Pleasant

01 Feb 2026

Holly

Staff were rude when not given a tip. Room was mediocre, horrible toilet paper, soap and shampoo. Sheets were pilled and uncomfortable. Would not return!

Leisure Friends

10/10

Exceptional

31 Jan 2026

Charles

Lovely hotel, great service, top location

10/10

Exceptional

31 Jan 2026

Pauline Victoria

The room was very comfortable and all the staff helpful.

Leisure Friends

10/10

Exceptional

30 Jan 2026

Sonja

If you have a room looking out at the water it’s one of the nicest hotels ever! And I’ve been all over the world. Full kitchen is so helpful

Leisure Friends

10/10

Exceptional

29 Jan 2026

John

All good.

Leisure Partner

2/10

Poor

28 Jan 2026

Carmen

The room was run down, dirty, had gnats, door didn’t close, it smelled like sewer and very neglected. I’ve stayed at this property for 10 years always through an owner (timeshare). This time booked directly and couldn’t be more disappointed. No way would I ever consider becoming an owner. So disappointing to see how you treat guests. The housekeeping even was unacceptable. We had to ask for towels, room to be serviced and various items that should be standard (like hand towels). This is a fail on this property bc they are so much better than this. But apparently not to non-owners.

Leisure Friends

10/10

Exceptional

28 Jan 2026

Jacqueline

There is nothing negative to say about this resort. Super clean. Friendly staff. Beautiful beach. Comfy beds. Great food.

Leisure Partner